Call quality on Sprint - Moto X Q&A

I was wondering how everyone else's experience with moto x call quality on Sprint (i'm in Northern Illinois). For me, it has been somewhat poor as I callers can sound somewhat distorted and I can hear what sounds like hissing in the background. Overall, I would say the call quality is worse than it was with my Galaxy S2. Furthermore, I know it's not a bad earpiece because if I use Groove IP then the calls sound perfect. Again, just wondering what other Sprint customers experiences have been like.

Mines my Moto X sometimes sounds bad during calls and sometimes people can't hear me when I'm talking
Sent from my XT1056 using Tapatalk

I have experienced that also. I live around north shore. Call quality has great when i got the phone but it seems that it got worse.
Sent from my XT1056 using xda app-developers app

I'm using a Fido (Rogers) Moto X, call quality sounds muffled compared to my HTC One X and tweaking it a bit using Volume+ (requires root) helps a bit, I would assume Sprint's firmware might need some work.

call quality on sprint w/ Moto X
Call quality is horrible with my Moto X on Sprint in Boise, ID. I don't know if its the device or the network. And it seems like it got worst in the last month or so. When I first got my motorola X, phone call quality was not excellent but it was better than now. There is a hissing Noise in the Background When Using Handset when someone is talking on the other end. My wife has an iphone 5 and it does not do that so it makes me think its not the network. But I went into the local sprint store and tried one of their display moto x phones and its doing the same thing. Do all Moto X phones do this? I get the hissing noise when I use the handset to my ear and when I'm using and ear-bud as well therefor I don't think its a defective speaker in my phone, probably a software issue.

Related

Call quality?

I had an HTC One until last Thursday. It had to go back because the camera was defected.
I also noticed the call quality was probably the lowest I've experienced any phone! There was a constant hissing noise which was often louder than the caller, there were popping sounds and other distracting noises. In general. It was terrible.
I have a new HTC One On order and it should be with me this week. I'm hoping that this unit won't suffer the same low call quality as the last.
For those who already own the one how would you describe the call quality?
Absolutely fine for me. Maybe you had a generally defective device?
Best call quality of any phone I've owned, regardless of all the other issues I've had with it
Sent from my HTC One using xda app-developers app
So I've had the HTC One for about 10 days now, and I have to say that it has by far the best call quality of any phone I have ever owned (and that's a lot of phones).
As an example, I was in a busy shopping center the other day, near a children's play area, and took a call, so was expecting the usual complaints from the other side about the screaming in the background, but when I questioned the other party, they said that the could hear the background noise but it was not distracting.
By comparison, I took a call from a colleague with an iPhone 5 last week, and had to ask them why they were talking to me while playing with their children (the screams were deafening!), but it turned out that their daughter was in another room already. The background suppression on the One seems to work very well.
My mother is hard of hearing and calling her on a mobile was previously fraught with difficulties, but she has mentioned how much clearer I sound when calling her now.
I have not experienced any hissing, clicks or other interference.
I'm also impressed with the call quality in poor areas. I was a little concerned that the One was showing poorer reception at home that my previous HTC Sensation. Experiences on that phone had shown that it was difficult to make or receive calls in specific places in the house, but using the One in the same locations suffers no degradation.
The same effect can be seen when using the One with a variable signal for example on a train; places where calls would drop with other phones are now accessible.
My classmate had got the phone and I have used it, the call quality is great.
Just reinforcing what everybody else is saying, call quality is brilliant for me to.
Sent from my HTC One using xda app-developers app
ive had numerous HTC handsets and this is by far the best call quality so far:good:
Thanks for your replies. The unit I sent back must have been dodgy in the camera and phone department!
Looking forward to the new one this week.

[Poll] Nexus 5 Call Quality

Additional comments are welcome.
I'd say the phone has excellent call quality, it's loud and crisp, I couldn't ask for more really.
Bump.
whoever voted poor must be an iphone user
I haven't voted until I make more calls but of the three I've made, every person said my voice was choppy. I find it hard to blame the network because I have full signal and there were no complaints on my previous phone. The only difference is I had to switch to a micro sim but I dunno how that could be an issue.
I've made a few calls so far and all sounded fine.
The volume wasn't as loud as other phones but the sound was clear.
I've run into what might be a problem on my phone. When I send or receive a call, the first few seconds the other person on the line couldn't hear me. Then the sound would slowly increase till it was normal. I only have two bars where I'm at, so I'm hoping it's bad reception. Funny my wife has a moto x and she has full bars and the call quality is excellent. Oh,I can hear the other people loud and clear. Maybe it's my microphone.
Sent from my Nexus 5 using Tapatalk
I've been told my voice isn't as loud as my Moto X
I voted good. It's acceptable to me, but not as nice as the Moto X. On both ends of the call.
I think it's excellent. Coming from gs4
Sent from my Nexus 5 using XDA Premium 4 mobile app
_MetalHead_ said:
I voted good. It's acceptable to me, but not as nice as the Moto X. On both ends of the call.
Click to expand...
Click to collapse
Motorola devices have always had excellent reception and call quality. I was thinking about the Moto X for that reason alone.
Sent from my HTC One.
Simba501 said:
Motorola devices have always had excellent reception and call quality. I was thinking about the Moto X for that reason alone.
Sent from my HTC One.
Click to expand...
Click to collapse
Yeah the X is my first one, its call quality is superb. I was expecting the N5's to be pretty bad considering everything I've read about LG (the N5 is my first LG as well) but it's actually pretty good. Quite pleased.
I have a call quality issue. My voice sounds terrible to the person I'm talking to. I've left myself voicemails to confirm.
This isn't necessarily a problem with the phone. I think most noise cancelling systems are confused by the specific tone of my voice, and end up trying to cancel pieces of it.
I had the same issue on the Galaxy S3. The S3 had a setting in the dialer app to disable noise reduction and that fixed my issue. I have not found a setting like that on the N5.
As a test, I put my finger over the noise cancelling microphone and left myself a voicemail and I think it sounded better. But that was only 1 test, so I'm not certain about that yet.
comparing to the iPhone 5S, 5 and other devices I've used that I think were great. It's on par. I'd say excellent.
Ive experienced excellent call quality, both on regular netwrok, and VOiP with GrooveIP
compared to my desire hd the nexus 5 is like talking face to face. I always had issues with the htc and i was told people were talking mostly to their echoes and not to me.
This is the best phone, call quality wise, that I've had since my last dumb-phone.
I'm a little confused; however... I don't see a pole.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Call quality on this device is great. No complaints.
Sent from my Nexus 5 using Tapatalk
Awesome call quality
Sent from my Nexus 5 using xda app-developers app
JamieFL said:
This is the best phone, call quality wise, that I've had since my last dumb-phone.
I'm a little confused; however... I don't see a pole.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The XDA app doesn't show polls. Open in a browser.
Sent from my Nexus 7

AUDIO QUALITY on Moto X

I currently own an HTC ONE GPE and trying to make a switch to Moto X. HTC ONE is considered to have the best DAC and best audio volume according to GSM arena. My only worry is audio volume and quality via headphones on Moto X ?
I have done tons of research on the topic and there seems to be mixed reviews on audio quality.
What do you guys say -
Is the audio volume loud enough ? Is it louder or par with iphones ?
Is the sound quality comparable with HTC One ?
Do i need to use low impedance or high impedance headphones ?
Or should i use bluetooth headphones like jay bluebird earbuds ?
Let me know
I thought the moto x had terrible audio quality when I got it but turns out the 3d EQ setting is on my default . to me it made it sound like crap. Turn it off and walla
Sent from my XT1060 using Tapatalk
Not sure about the iPhone 5, but my Moto X speaker puts my wifes 4s to shame. And I just use my Samsung ear buds... They sound pretty good to me.
Sent from my Moto X cell phone telephone.....
The moto x's speaker is suprisingly loud, clear, and bassy. Headphones sound great.:thumbup:
Anthony445 said:
The moto x's speaker is suprisingly loud, clear, and bassy. Headphones sound great.:thumbup:
Click to expand...
Click to collapse
QFT, all my friends and family were surprised on how loud it was. You won't be disappointed by the speakers performance. It was another reason I chose it over the Nexus 5.
Sent from my Moto X
Definitely louder and richer sound on the speaker than my Nexus 4. However it doesn't sound as good through earphones, at least from what I remember. That could be equalizer settings though.
I had the HTC One Mini, and Iphone 5s before I got the MotoX. The Moto X sound is way louder then both of those. I really notice when I put the Moto X on its back while playing music, it makes it louder. This is with WinAmp as the player. I really like the Moto X for playing music. No complaints here.
My thoughts after a week..
Call quality is good. Nothing to necessarily boast about, but no negatives to report. 75% more than loud enough for me, no complaints about quality on my end.
Speaker sounds good, again nothing to really boast about. I usually don't listen to music from the speaker - podcasts, occasional youtube - so I can't really offer up any detailed diagnosis. Definitely sounds better coming from my Galaxy Nexus, and more than suitable for my daily use.
As for headphones.. I have a decent pair and a crummy pair and they sound comparable with my other devices and music. I mainly use my Jaybird Bluebud headphones and absolutely zero complaints. 16 Ohms* for reference, and they sound great, but I haven't heard any unusual reports about headphone consistency anyways so whatever you have should translate in quality (source consistency provided). Bluetooth issues and 4.4+ seem to be more consistent with speaker setups / car use but don't quote me, but I've had no bluetooth issue between 4.2.2 and 4.4 and my headphones. Can't comment on other bluetooth compatible issues.
Can't find anything in this department to fault the device on, personally, but YMMV, of course :good:
*
lower impedence is generally regarded as a good thing in iems but for reference;
http://en.wikipedia.org/wiki/Headphones#Impedance

[Q] Sprint Moto-x call quality?

I recently picked up a Sprint moto-x from amazon. Love the phone, but the call quality was just terrible. I experienced a persistent hissing sound whenever the other party spoke, as well as noticeable delay between speaking, and being heard at the other end. This is in contrast to my old Galaxy S2, which performs flawlessly in the same area (Chicago IL). I ended up returning the phone after two days. I am now considering purchasing another unit, just to confirm it was not a defect in the hardware. Has anybody experienced similar issues? Are there any solutions to this problem?
mymod said:
I recently picked up a Sprint moto-x from amazon. Love the phone, but the call quality was just terrible. I experienced a persistent hissing sound whenever the other party spoke, as well as noticeable delay between speaking, and being heard at the other end. This is in contrast to my old Galaxy S2, which performs flawlessly in the same area (Chicago IL). I ended up returning the phone after two days. I am now considering purchasing another unit, just to confirm it was not a defect in the hardware. Has anybody experienced similar issues? Are there any solutions to this problem?
Click to expand...
Click to collapse
I'm also on Sprint with a Moto X and haven't noticed any sound issues with calling.
mymod said:
I recently picked up a Sprint moto-x from amazon. Love the phone, but the call quality was just terrible. I experienced a persistent hissing sound whenever the other party spoke, as well as noticeable delay between speaking, and being heard at the other end. This is in contrast to my old Galaxy S2, which performs flawlessly in the same area (Chicago IL). I ended up returning the phone after two days. I am now considering purchasing another unit, just to confirm it was not a defect in the hardware. Has anybody experienced similar issues? Are there any solutions to this problem?
Click to expand...
Click to collapse
I have had the EVO LTE, Galaxy S4 and Moto X all within the last year. I would definitely agree that there is a sound quality issue with the moto x. I think it has to do with a poor quality earpiece speaker. Bluetooth sounds fine, and speakerphone is okayish. The galaxy s4 sounded the best of the three.
That being said. I'm still choosing to use the Moto X over the S4.

[Q] How is the sound and Call quality vs other phones

Anybody have any opinions on the call quality for the Droid Turbo?
Incoming, outgoing, how it sounds in general volume wise, tone wise, etc?
Thoughts?
Earpiece volume is low unless you have your ear positioned in precisely the right spot.
Sent from my XT1254 using XDA Free mobile app
Would you say the voice clarity is pretty good or just eh?
quantum tao said:
Earpiece volume is low unless you have your ear positioned in precisely the right spot.
Sent from my XT1254 using XDA Free mobile app
Click to expand...
Click to collapse
I've had no problems at all. No low volume, sounds great to me. Last phone I had was galaxy s3 and it seems better.
Call quality is OK.
The problem is the loudspeaker, that is not that bad, but its not good as the ones found on Moto X or HTC M8.
So, Im thinking in buying a JBL Clip.

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