[Q] Sprint Moto-x call quality? - Moto X Q&A

I recently picked up a Sprint moto-x from amazon. Love the phone, but the call quality was just terrible. I experienced a persistent hissing sound whenever the other party spoke, as well as noticeable delay between speaking, and being heard at the other end. This is in contrast to my old Galaxy S2, which performs flawlessly in the same area (Chicago IL). I ended up returning the phone after two days. I am now considering purchasing another unit, just to confirm it was not a defect in the hardware. Has anybody experienced similar issues? Are there any solutions to this problem?

mymod said:
I recently picked up a Sprint moto-x from amazon. Love the phone, but the call quality was just terrible. I experienced a persistent hissing sound whenever the other party spoke, as well as noticeable delay between speaking, and being heard at the other end. This is in contrast to my old Galaxy S2, which performs flawlessly in the same area (Chicago IL). I ended up returning the phone after two days. I am now considering purchasing another unit, just to confirm it was not a defect in the hardware. Has anybody experienced similar issues? Are there any solutions to this problem?
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I'm also on Sprint with a Moto X and haven't noticed any sound issues with calling.

mymod said:
I recently picked up a Sprint moto-x from amazon. Love the phone, but the call quality was just terrible. I experienced a persistent hissing sound whenever the other party spoke, as well as noticeable delay between speaking, and being heard at the other end. This is in contrast to my old Galaxy S2, which performs flawlessly in the same area (Chicago IL). I ended up returning the phone after two days. I am now considering purchasing another unit, just to confirm it was not a defect in the hardware. Has anybody experienced similar issues? Are there any solutions to this problem?
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Click to collapse
I have had the EVO LTE, Galaxy S4 and Moto X all within the last year. I would definitely agree that there is a sound quality issue with the moto x. I think it has to do with a poor quality earpiece speaker. Bluetooth sounds fine, and speakerphone is okayish. The galaxy s4 sounded the best of the three.
That being said. I'm still choosing to use the Moto X over the S4.

Related

[Q] HD7s call quality

I just got my HD7s a few days ago and I have noticed that when I am talking to someone I can hear some kind of background noise. I believe it is coming from the mic on the bottom of the phone because if I blow into the mic I can hear that crackly noise from the earpiece. Anyone else have this issue? Just wanted to check before I looked into getting a replacement.
I read on a different forum that the sim card may be the culprit. Not really sure how that could affect the call quality though. Any ideas?
no I don't have that issue
quietriot84 said:
I just got my HD7s a few days ago and I have noticed that when I am talking to someone I can hear some kind of background noise. I believe it is coming from the mic on the bottom of the phone because if I blow into the mic I can hear that crackly noise from the earpiece. Anyone else have this issue? Just wanted to check before I looked into getting a replacement.
I read on a different forum that the sim card may be the culprit. Not really sure how that could affect the call quality though. Any ideas?
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Have no idea but tons have this issue as well as me.. Can you hear yourself talk when talking to someone?
When I first got my HD7S, it sounded as if there was a noise cancelation issue during my first day of calls that initially sounded like high pitched whistling / clicking. As I made more calls, the sound went away and the call quality improved drastically. Now the quality rivals my old HD2.
Ok, i knw this is off topic but is the HD7S suppose to be on when charging? Everytime i turn it off to charge as soon as i plug it up to power it turns back on. That and the fact i can hear myself when talking is what turns me off to this phone... Well i still have 25 days left to turn it in for something else.
Splitboot said:
When I first got my HD7S, it sounded as if there was a noise cancelation issue during my first day of calls that initially sounded like high pitched whistling / clicking. As I made more calls, the sound went away and the call quality improved drastically. Now the quality rivals my old HD2.
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Click to collapse
I figured there was an issue with the noise cancellation, or something like that. How long did it take for the call quality to improve? Like how many minutes? I already returned mine and went back to my iPhone 4. Really missing my WP7 lol. Trying to convince myself to wait till after Mango to see what is being offered.
On a side note, does anyone thank HTC quality is going down? Used to have a TP2, and aside from the lame resistive touch screen and old internals I really liked the phone and its quality, especially the speakerphone.
quietriot84 said:
I figured there was an issue with the noise cancellation, or something like that. How long did it take for the call quality to improve? Like how many minutes? I already returned mine and went back to my iPhone 4. Really missing my WP7 lol. Trying to convince myself to wait till after Mango to see what is being offered.
On a side note, does anyone thank HTC quality is going down? Used to have a TP2, and aside from the lame resistive touch screen and old internals I really liked the phone and its quality, especially the speakerphone.
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Indeed i do.
Considering the hardware on the "latest and greatest" isnt at all up to par with what is currently available for Android devices, part of me wants to throw half my fortune into Nokia as it will not take much to make an epic WP7 and kill HTC in the market right now.
If my TP2 hadn't have died last week (R.I.P.) I would have waited for this fall.
I hope the Mango update for the HD7S fixes all these issues because I love WP7 so far and would love to keep it. However, I dont see myself getting any other phone running WP7 due to lack of HW and sheer quality. The Gallexy S II is looking very appealing (if it ever comes out this month)
I can't say that i have this problem. I did at one time have it with my Iphone 3G, and my BlackBerry 8820, but it was on and off. Since i have had my HD7 i have not experienced this.
HD7S Noise
For the first 3-4 weeks I had the HD7S at the beginning of each 2nd or 3rd call there was an extremely high pitched squeal that lasted perhaps for less than a second, but nevertheless forced you to quickly remove the phone from your ear. If the Jabra were on for handsfree in the car no noise. It has subsequently disappeared and haven't heard it for a week or two. I have not experienced the "crackling" sound nor a microphone feedback issue.
Anyone else with this issue? I have it and have boxes up my phone to return but if it "goes away" after a while then I may end up keeping it.
Seems to work fine with headphones plugged in, and the person on the other end seems to not hear the hissing, but it's really REALLY annoying.
Did you keep the phone in the end?
I had the high pitched squeeling but am thinking that it only 'goes away' because you subconsciously learn to hold the phone differently to prevent the mic feedback... I'm only on day 3 with the phone but I thought my ears were going to bleed after the first call I made on it!
I hate to revive an old thread, but I just went out and got this phone yesterday. Is there a fix for this out, or am I just to put up with it?
I would like to know if anyone ever found a fix either.
Dragon Queen said:
I would like to know if anyone ever found a fix either.
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Click to collapse
Yeah I gave up. Back to Apple! Yay for me and the iPhone 4S, too bad HTC couldn't put out a quality WP7 device in time.
I just bought my hd7s, and it has the same problem with the microphone, its so irritating that I cannot keep it.
I guess it only needs a firmware fix, not a ROM, and not a Hardware, because how did it pass QC at first place, if its a Hardware issue?
Should we talk with HTC, or AT&T about this?
I also have had the same problem with my HD7s. I experience feed back screeching in my ear on the very first phone call as the handset near my face and it stopped after I got the speaker pressed up against my ear. This would happen quite often. It also would occur many various position like when I would pin the phone against my shoulder to free my hand or when I would place the phone face down on a table to activate the speaker phone. I could also easily induce the sound by arcing my hand a bringing close to the phone. This was very disappointing as the phone is perfect for me in every other aspect.
I exchanged the phone with AT&T for the same model. With this second HD7s I could not reproduce the feedback out of the box. After several days of phone calls I could actually hear a significant improvement in call quality, as there was an absence of the hissing background noise that I would hear before. When I really put some effort into it I find can produce the feedback with my hand by practically making a tunnel from speaker to the microphone. I'm quite certain that this should not occur under any circumstances but I've been able to overlook it thus far because this phone meets my needs in every aspect.
It seems to me that the microphone in this phone is too sensitive. It's a double edged sword of sorts because my wife says the call quality on her end is noticeably better than it has been before compared to my Tilt2.
I must say though, I spent an afternoon with a Titan and that is an excellent phone. Pure call quality, great build, better camera, I had fun with Tango and the front camera, and the even larger screen is great. It just wasn't a match for me because it lacked an Otterbox Commuter case and XDA hasn't cracked it yet-I really need my homebrew apps and custom ROMs with internet sharing. If the titan gets unlocked before my thirty day buyer's remorse is up I may be switching.
Now if you are like me and the HD7s is the best phone for you I suggest that you exchange it for another to see if you have any luck. The fact that this seems to be a consistant problem with those who experience on more than one device, suggests to me that it's a design flaw. However the fact that this thread is only 2 pages long suggests to me that we are the only ones that have an uniquely contoured face that exposes the problem.

Call quality?

I had an HTC One until last Thursday. It had to go back because the camera was defected.
I also noticed the call quality was probably the lowest I've experienced any phone! There was a constant hissing noise which was often louder than the caller, there were popping sounds and other distracting noises. In general. It was terrible.
I have a new HTC One On order and it should be with me this week. I'm hoping that this unit won't suffer the same low call quality as the last.
For those who already own the one how would you describe the call quality?
Absolutely fine for me. Maybe you had a generally defective device?
Best call quality of any phone I've owned, regardless of all the other issues I've had with it
Sent from my HTC One using xda app-developers app
So I've had the HTC One for about 10 days now, and I have to say that it has by far the best call quality of any phone I have ever owned (and that's a lot of phones).
As an example, I was in a busy shopping center the other day, near a children's play area, and took a call, so was expecting the usual complaints from the other side about the screaming in the background, but when I questioned the other party, they said that the could hear the background noise but it was not distracting.
By comparison, I took a call from a colleague with an iPhone 5 last week, and had to ask them why they were talking to me while playing with their children (the screams were deafening!), but it turned out that their daughter was in another room already. The background suppression on the One seems to work very well.
My mother is hard of hearing and calling her on a mobile was previously fraught with difficulties, but she has mentioned how much clearer I sound when calling her now.
I have not experienced any hissing, clicks or other interference.
I'm also impressed with the call quality in poor areas. I was a little concerned that the One was showing poorer reception at home that my previous HTC Sensation. Experiences on that phone had shown that it was difficult to make or receive calls in specific places in the house, but using the One in the same locations suffers no degradation.
The same effect can be seen when using the One with a variable signal for example on a train; places where calls would drop with other phones are now accessible.
My classmate had got the phone and I have used it, the call quality is great.
Just reinforcing what everybody else is saying, call quality is brilliant for me to.
Sent from my HTC One using xda app-developers app
ive had numerous HTC handsets and this is by far the best call quality so far:good:
Thanks for your replies. The unit I sent back must have been dodgy in the camera and phone department!
Looking forward to the new one this week.

Call quality on Sprint

I was wondering how everyone else's experience with moto x call quality on Sprint (i'm in Northern Illinois). For me, it has been somewhat poor as I callers can sound somewhat distorted and I can hear what sounds like hissing in the background. Overall, I would say the call quality is worse than it was with my Galaxy S2. Furthermore, I know it's not a bad earpiece because if I use Groove IP then the calls sound perfect. Again, just wondering what other Sprint customers experiences have been like.
Mines my Moto X sometimes sounds bad during calls and sometimes people can't hear me when I'm talking
Sent from my XT1056 using Tapatalk
I have experienced that also. I live around north shore. Call quality has great when i got the phone but it seems that it got worse.
Sent from my XT1056 using xda app-developers app
I'm using a Fido (Rogers) Moto X, call quality sounds muffled compared to my HTC One X and tweaking it a bit using Volume+ (requires root) helps a bit, I would assume Sprint's firmware might need some work.
call quality on sprint w/ Moto X
Call quality is horrible with my Moto X on Sprint in Boise, ID. I don't know if its the device or the network. And it seems like it got worst in the last month or so. When I first got my motorola X, phone call quality was not excellent but it was better than now. There is a hissing Noise in the Background When Using Handset when someone is talking on the other end. My wife has an iphone 5 and it does not do that so it makes me think its not the network. But I went into the local sprint store and tried one of their display moto x phones and its doing the same thing. Do all Moto X phones do this? I get the hissing noise when I use the handset to my ear and when I'm using and ear-bud as well therefor I don't think its a defective speaker in my phone, probably a software issue.

mi mix earpiece volume is too low

I have recently got my hands on mi mix from hongkong. Sold to me by a dealer in dubai. I love this phone. Out of the world looks but earpiece volume is too low and becomes lower with case on. It's too fragile to be used without case. I tried calling xiaomi customer care uae. Tbey gave me the bad news that it has no warranty and further said it doesn't seem to be hardware issue. I was too eager to get this phone so i got the china rom version. Will changing to eu rom will help. Is there any beta global rom?
Any suggestions, what shall i do?
Hi. I'm in dubai as well and got mine couple weeks ago. Love it so far.
I have tried all the roms and eu is the latest one I'm running at the moment.
The earpiece takes some time getting used to.
fatouraee said:
Hi. I'm in dubai as well and got mine couple weeks ago. Love it so far.
I have tried all the roms and eu is the latest one I'm running at the moment.
The earpiece takes some time getting used to.
Click to expand...
Click to collapse
I am not able to unlock even. Where at miui site you plead for unlocking shows a broken image before you submit. I don't know is it captacha?
http://en.miui.com/unlock/
Sent from my Samsung Galaxy Tab S2 using XDA Labs
I'm considering buying this phone but the call volume does worry me a little. Is the call quality good clear or muffled?
riz157 said:
I'm considering buying this phone but the call volume does worry me a little. Is the call quality good clear or muffled?
Click to expand...
Click to collapse
http://forum.xda-developers.com/mi-mix/how-to/discussion-regarding-speaker-earpiece-t3489500/page2
Some think it is low, some normal. Might be personal preference or cases used.
Sent from my Samsung Galaxy S7 Edge using XDA Labs
The sound is normal, is good.
I wear hearing aids and normally prefer a bluetooth headset for better volume levels. That said, the volume and clarity of the Mix headset speaker is as good, if not better, than my samsungs, Mi Max (sold) or Phab 2 Pro (returned after a week). In fact, without my hearing aids the volume and clarity are quite good. Over the past 6 years I have rooted each of my samsung phones (s2 and notes 1 through 5) specifically so I could edit the appropriate file (mm is mixer_paths in system/ect) to increase the volume. No need (for me) with my Mix. I'm very happy with this device.
I've moved the phone around, and while there may be some difference listening to the middle vs edge of the phone, I find either satisfying and clear.
Call quality and volume was one of my biggest concerns after reading some of the reviews and was one the main things i checked prior to buying. I was pleasantly surprised the call volume quality was pretty pretty good, no real complaints. Very pleased.
It's low & gets lower with the case.
I understand why. Because of the speaker-less technology they used.

Galaxy buds

Is anyone using Galaxy Buds with their P30 pro? I've just switched from the Galaxy S10+ and I've found that when I use the galaxy buds with the P30 pro I'm getting really poor call quality on the receiver's end. Sounds fine for me, but people on the other end say they have trouble hearing me and that I sound like I'm underwater. When I switch back to the S10+ then my calls sound normal again. Anyone else experiencing this issue, or have any suggestions?
I think the issue is the buds itself i read about that issue with other phones as well. There supposed to some updates from Samsung to improve the quality. I have one myself I don't mind the audio for listening it's pretty decent however the call quality is crap a lot of feed back. I don't really care to be honest since i only use it mostly for music. I really like it for the comfort and case size it's nice and small compared to others. Could there be improvements for sure. But you'll probably need to pay a higher price if you want something better overall. But even with the expensive ones that I've seen the casing way to big for me. To be honest i'm eyeing on the Google buds waiting for those one to be available like to see how good they are.
emko7 said:
Is anyone using Galaxy Buds with their P30 pro? I've just switched from the Galaxy S10+ and I've found that when I use the galaxy buds with the P30 pro I'm getting really poor call quality on the receiver's end. Sounds fine for me, but people on the other end say they have trouble hearing me and that I sound like I'm underwater. When I switch back to the S10+ then my calls sound normal again. Anyone else experiencing this issue, or have any suggestions?
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Click to collapse
Been using buds with mine for months now, absolutely no issues! I use it mainly for phone calls and never heard anyone complain even outdoors.
kienerman said:
I think the issue is the buds itself i read about that issue with other phones as well. There supposed to some updates from Samsung to improve the quality. I have one myself I don't mind the audio for listening it's pretty decent however the call quality is crap a lot of feed back. I don't really care to be honest since i only use it mostly for music. I really like it for the comfort and case size it's nice and small compared to others. Could there be improvements for sure. But you'll probably need to pay a higher price if you want something better overall. But even with the expensive ones that I've seen the casing way to big for me. To be honest i'm eyeing on the Google buds waiting for those one to be available like to see how good they are.
Click to expand...
Click to collapse
That's the strange thing though, they sound fine when I pair them with the S10+, it's only when I pair them with the P30 pro that the call quality sucks, which doesn't really make sense to me. I'll try them out with a couple more devices to see whether it's the buds themselves that don't play well with non-Samsung devices or whether it's the P30 pro that doesn't like them.
emko7 said:
That's the strange thihttps://forum.xda-developers.com/huawei-p30-prong though, they sound fine when I pair them with the S10+, it's only when I pair them with the P30 pro that the call quality sucks, which doesn't really make sense to me. I'll try them out with a couple more devices to see whether it's the buds themselves that don't play well with non-Samsung devices or whether it's the P30 pro that doesn't like them.
Click to expand...
Click to collapse
I'm just going though the thread myself looks like everyone is complaining a lot about similar issues and other issues.
us.community.samsung.com/t5/Gear-and-Gear-Fit/Galaxy-Buds-terrible-Bluetooth-interference
if you want to google that
I have had same problem on my p30 pro and friends one plus 7 pro. I sold them cuz there is obviously some problem when using them with non sams phone. Thats my conclusion

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