[Q] Transfer from at&t to T-mobile - Moto X Q&A

i bought the moto x on contract with at&t, i broke the contract and input the unlock code for the phone. Then i put in my t-mobile sim card, i can talk and text without issues... but it keeps telling me to sign in to the web, im not sure what the problem is but im worried that i might be stuck with at&t prepaid because its the only thing that works right now. can someone help me?

blaze5runner said:
i bought the moto x on contract with at&t, i broke the contract and input the unlock code for the phone. Then i put in my t-mobile sim card, i can talk and text without issues... but it keeps telling me to sign in to the web, im not sure what the problem is but im worried that i might be stuck with at&t prepaid because its the only thing that works right now. can someone help me?
Click to expand...
Click to collapse
no firsthand knowledge, but it sounds weird. you sure you have the right APN settings for data? the right type of plan on t-mobile? if it's unlocked and you have a t-mobile sim in it, it should work. i bought a used at&t model and am using it on straight talk.. granted it's the at&t side, but still i had to add an APN etc and it did that without a hitch.
also one thing i've never experienced before is the at&t wifi hotspot thing. it's connected to wifi networks out in public on its own but lately it's saying i need to confirm eligibility. that setting is in wifi to turn it off. perhaps you're connecting to wifi or something? no idea though.. just trying to brainstorm for you!

Related

Reward $125 : Trick Diamond into thinking that it is not roaming

I have the Diamond from the Rogers network in Canada. It is SIM unlocked and constantly flashed with a variety of different ROMs. I am on the Fido network in Canada, which was purchased by the Rogers network. Ever since Rogers bought Fido, every phone I put my SIM in shows roaming.
Fido has been no help in solving the roaming problem. I have gone through this and many forums and have not found a solution to this problem.
Many individuals have claimed that this is not possible and that it is defined by the network; however, I think the Windows Mobile OS can be tricked to thinking that it is on the home network, due to the following: I have a Samsung SGH-i616 originally from the Rogers network. I have SIM unlocked it and flashed it with the Fido Windows Mobile 6.1 ROM. This phone does not show that it is roaming. Everything works like it is on the home network for this phone.
I am willing to give US$100 to whoever could make a CAB or something that will trick the phone into thinking that it is not roaming. The fix should not just hide the roaming icon. It should make the phone work as if it was on a home network.
Who is willing to solve this problem and claim the fabulous reward???
Everyone that uses an HTC device with Fido suffers from this problem. I know that people on the Telfort network suffer from this roaming problem too. Surely, I am not the only one that has been severely annoyed by this right?
Dude, have a look here http://forum.xda-developers.com/showthread.php?t=503131&highlight=roaming see if that helps.
Thanks for the tip. Have looked into the thread before. Does not offer any help in defining a network as a home network.
If it helps in fixing my problem, all the files on my Samsung i616 (RILGSM.Dll files and such) are at their disposal.
try this (just throwing it out there)
hklm\software\microsoft\mds\cebits\roaming and set it to zero
i see some other registry settings but they do not look like they could be applicable.
Didn't have a registry entry there. Created a new dword called Roaming with value of 0. Rebooted my phone. Still the same. Roaming
Have you tried that other app No Data mentioned in that previous post?
Tried the No Data app. Does not trick phone into thinking it is not roaming. It disables data when roaming. Since my phone thinks it is roaming all the time, it successfully turns off data in my home network.
hameedx said:
I have the Diamond from the Rogers network in Canada. It is SIM unlocked and constantly flashed with a variety of different ROMs. I am on the Fido network in Canada, which was purchased by the Rogers network. Ever since Rogers bought Fido, every phone I put my SIM in shows roaming.
Fido has been no help in solving the roaming problem. I have gone through this and many forums and have not found a solution to this problem.
Many individuals have claimed that this is not possible and that it is defined by the network; however, I think the Windows Mobile OS can be tricked to thinking that it is on the home network, due to the following: I have a Samsung SGH-i616 originally from the Rogers network. I have SIM unlocked it and flashed it with the Fido Windows Mobile 6.1 update. This phone does not show that it is roaming. Everything works like it is on the home network for this phone.
I am willing to give US$100 to whoever could make a CAB or something that will trick the phone into thinking that it is not roaming. The fix should not just hide the roaming icon. It should make the phone work as if it was on a home network.
Who is willing to solve this problem and claim the fabulous reward???
Click to expand...
Click to collapse
How would you like to pay ?
WU or Paypall !!!
If you are able to solve my problem, I will pay you in any method you prefer. PayPal or Western Union is fine by me. Heck, I'll even put dollar bills in an envelope and post it to you if you prefer
A friend of mine is suffering from the same problem and is willing to give $25 to have the problem solved. So the reward is now $125.
If anyone else is having this problem, please put forward your pledge so that an enterprising developer can fix this issue and claim the large bounty.
I was looking for the EXACT same thing and I guess it means there's no solution?
Like you, I'm a Fido customer using a Rogers smartphone (Touch) and it always shows I'm roaming ... some programs can get around it, others cannot, and I get asked "Do you want to enable data connection when roaming? It may cost you." every time.
I'm also having the same problem. It's quite common in Norway, where a couple of big companies own the networks and the other providers "roam" in their network. Annoying.
Maybe you should contact Rogers to get a SIM card of them? Since Rogers bought Fido, so maybe you should get a Rogers card?
I am also having a roaming issue. I have nation wide coverage but when I get out of the state of Wisconsin, I start roaming. I get warnings about I am roaming and additional charges may apply when I open, send, or receive on email, internet, youtube, facebook ... pretty much anything data. I have an unlimited data plan so this shouldn't be an issue? I have nation wide coverage...
Gah! How to disable these warnings? Some adv. config / tweak program or registry edit?
Cybot12999 said:
Maybe you should contact Rogers to get a SIM card of them? Since Rogers bought Fido, so maybe you should get a Rogers card?
Click to expand...
Click to collapse
Can't put a Rogers SIM on the Fido network. Will get a validation error.
Does anybody have any input on how to get this issue fixed. I am very close to canceling my contract with my carrier over this problem
Same Trouble here in Montreal with my Rogers Diamond Phone (unlocked) and SIM fido.
ALWAYS ROAMING Grrrr
And I can't setup e-mail correctly and no home network to!
KaNiMziE
I also have recently activated an HTC Diamond on Fido, and constantly have the roaming icon above. It doesn't really bother me at all, however, I am just concerned about actual roaming charged. Roaming should be defined by the cell towers, correct? So, even though it displays a roaming icon, I am not really roaming at home, and therefore, will not be charged. Could anyone confirm?

[Q] Can't connect to Telus, just Rogers

Ok guys very strange and a little bit of a long winded story here......
So I am from the UK and have a factory sim free HTC One M7, used in the UK on EE no issues.
I am travelling in Canada so decided to get a Telus Prepaid Sim card, went to the store had it activated and installed today and it was working fine for about 3 hours in Medicine Hat. As I drove out the city it began to lose signal, now the only network I can see under carriers is Rogers.
I tried the sim in my friends phone (samsung s3) and it works fine and picks up signal immediately.
So it MUST be a phone issue, can someone please help me find a solution?
simmo0020 said:
Ok guys very strange and a little bit of a long winded story here......
So I am from the UK and have a factory sim free HTC One M7, used in the UK on EE no issues.
I am travelling in Canada so decided to get a Telus Prepaid Sim card, went to the store had it activated and installed today and it was working fine for about 3 hours in Medicine Hat. As I drove out the city it began to lose signal, now the only network I can see under carriers is Rogers.
I tried the sim in my friends phone (samsung s3) and it works fine and picks up signal immediately.
So it MUST be a phone issue, can someone please help me find a solution?
Click to expand...
Click to collapse
Please can someone help, now I am seeing Telus in the ntwork operators menu but when I try to connect it I get this message
Your sim card does not allow a connection to this network
simmo0020 said:
Please can someone help, now I am seeing Telus in the ntwork operators menu but when I try to connect it I get this message
Your sim card does not allow a connection to this network
Click to expand...
Click to collapse
so that means either your phone is locked and it does not allow for overseas carriers. reason you see rogers is thats roaming mode on and connected to Rogers.
hp13 said:
so that means either your phone is locked and it does not allow for overseas carriers. reason you see rogers is thats roaming mode on and connected to Rogers.
Click to expand...
Click to collapse
How can that be the case when it was working when I first installed the sim in the store?
Also I bought the phone new sim free???
simmo0020 said:
How can that be the case when it was working when I first installed the sim in the store?
Also I bought the phone new sim free???
Click to expand...
Click to collapse
go to settings and go to apn settings. is it specific to telus? i had kitkat installed but apn settings never saved or let me change it. it was a bug. But in custom roms it was fixed.
anyways these are the apn settings for telus:
http://forum.xda-developers.com/showthread.php?t=1977232
option 2) try other sims Bell, rogers, koodoo, fido. if they work then its unlocked phone.
factory reset if anything.
Out of Telus coverage?
SaHiLzZ said:
Out of Telus coverage?
Click to expand...
Click to collapse
Ok I gave up with it in the end and sold the sim card to a friend.
I bought a Rogers sim card as the phone was picking that up quite easily, ow my issue is I am only getting an EDGE connection when I am in an area that supports HSPA+
I'm really beginning to despair.
simmo0020 said:
Ok I gave up with it in the end and sold the sim card to a friend.
I bought a Rogers sim card as the phone was picking that up quite easily, ow my issue is I am only getting an EDGE connection when I am in an area that supports HSPA+
I'm really beginning to despair.
Click to expand...
Click to collapse
Sorry.. no ideas.

AT&T unlocked 2014 x not working on tmobile

I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
When you say unlocked, unlocked Sim or unlocked boot loader?
sim unlock. As far as I know there's no boot loader unlock.
Could it be that the imei isn't in T-Mobile's data base since it's an at&t moto x?
Edit: went and put the imei in to tmobiles imei checker and it couldn't figure out what device it was and if it was okay to use on their network. Now I just need to verify with T-Mobile and see if they can register the imei.
Bl00dRunzC0ld said:
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
Click to expand...
Click to collapse
did you ever get it to work? i am experiencing the same issue. it connects to my friends AT&T network fine but with t-mobile it just says "cant register" etc,etc.
Change the APN settings
I have had a problem like this with my unlocked phone and AT&T, but when they set it up in the AT&T store they fiddled with the APN settings. I had to do the same to get my wife's unlocked Lumia 635 to work on the T-Mobile network. Try the values used in the link attached and see if it works.
http://www.4gtricks.com/2013/04/t-mobile-4g-apn-t-mobile-4g-apn-settings.html
Att motox on tmobile
Reireichan said:
did you ever get it to work? i am experiencing the same issue. it connects to my friends AT&T network fine but with t-mobile it just says "cant register" etc,etc.
Click to expand...
Click to collapse
.
I was able to connect to tmobile network some times, able to make calls. No data connection at all. I played with APN settings and everything else. any help..?
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
4. Your SIM card is damaged
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
Click to expand...
Click to collapse
Where did you get it unlocked?
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
Click to expand...
Click to collapse
Just wanted to say thank you. My T-Mobile SIM wouldn't connect and I even went to the T-Mobile SIM store to get a new SIM Card but it didn't help. As you stated, adding a new APN setting was the only thing that worked.
For those of you who want to unlock your Moto X, I purchased a code on eBay for about $8 and received it within 6 hours. I would post the link but I'm afraid it might be considered spam.
What type of data signal are you getting? LTE?
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
4. Your SIM card is damaged
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
Click to expand...
Click to collapse
Yes, LTE and 4G
keoaloha said:
Yes, LTE and 4G
Click to expand...
Click to collapse
Nice. Where did you get your unlock code?
I don't know about OP but I have always used swiftunlocks and have had great luck. Got my N6 from ATT unlocked through them without issues as well.
http://www.swiftunlocks.com/unlock/motorola-at-t-tmobile-worldwide
I noticed that sometimes phone picks up apn without issues and sometimes you have to restart so I just restart every time I make a change to be on the safe side.
Just in case anyone else has the same issue as OP, you should use the
Code:
epc.tmobile.com
APN, NOT the
Code:
fast.tmobile.com
one.
The fast.tmobile.com one would not let me register on the network. epc one did immediately.
Bl00dRunzC0ld said:
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
Click to expand...
Click to collapse
Hey, I know this post is kind of old but I am currently having the same problem with my moto X 2014 going from At&t to T-Mobile, were you able to get it fixed and if you did, what did you do?
Any luck? I've just come accross the same issue. Got phone unlocked, and bought a new sim and activated. I'll get like 3-4 minutes of service randomly here and there, but about 99% of the time no service. Tried multiple variations of APN settings that I've found online. No luck
Fixed all my seriously annoying connection problems by flashing the 4.4.4 modem.
http://forum.xda-developers.com/showpost.php?p=61208627&postcount=5
I just gotta upload the 4.4.4 modem from my pc, will do that later for you.
edit: https://www.mediafire.com/?4ydw34c4bjxk423
thorasaurus said:
Just in case anyone else has the same issue as OP, you should use the
Code:
epc.tmobile.com
APN, NOT the
Code:
fast.tmobile.com
one.
The fast.tmobile.com one would not let me register on the network. epc one did immediately.
Click to expand...
Click to collapse
Neither one works for data... Just got it unlocked from swiftlocks and I can get voice, but no data :crying:
Someone help!! ...plz
Anyone ?? T-Mobile reps are mostly useless, and keep telling me that my device may have been ' re-locked ' to AT&T after a hard reset !! I know that's not the case because I've thrown in a Vodafone sim and it recognized it ! The sim unlock was purchased from SwiftUnlocks and the phone took it in one try w/o any issues!
Now, I can't even get voice to work... All I see is ' No Service ' and when manually trying to register with T-Mobile, it says ' unable to connect to the T-Mobile network. Please try later '
Someone please help out!!

Help on getting phone working on straight talk.

Long story short. I was using a Verizon branded note 2 on straight talk when my contract ended with verizon. I grew tired of the phone and purchased the blu vivo xl from amazon a few days ago. Now I know that my sim in my Verizon wouldn't work on the blu phone because it's not compatible.
So I went on chat to switch my Verizon sim to an att sim from the same byop package (which also came with a tmobile sim) They said that it could take anywhere from an hour to 2 days to convert over, and that I'll know when it happens because my note 2 will stop working. Sure enough it stopped and a bit later my blu phone started getting a signal and 4G icon.
However, it was in and out all night and since then I haven't got it back. Frustrated, I then switched it to the tmobile sim. I get the 4G lte icon and arrows move up and down. My signal goes from 2/4 bars to 3/4 bars. Now I'm thinking good that's more than what att was able to do. Wrong. Well not completely.
I can send a text and my wife will get it. Not really slow but not normal. She'll reply and I can receive it. But I can't access the internet, and I can't call or receive calls. Went on chat they gave me apns to input and still nothing. I still get 4G icon and I still get service.
I really like this phone but this transition has been really draining.
Thanks you for your help.
I have no idea, I had a really smooth transition activating it onto metro. Maybe you just have spotty coverage with straight talk in your area? I'll try looking for more info
cldbld said:
Long story short. I was using a Verizon branded note 2 on straight talk when my contract ended with verizon. I grew tired of the phone and purchased the blu vivo xl from amazon a few days ago. Now I know that my sim in my Verizon wouldn't work on the blu phone because it's not compatible.
So I went on chat to switch my Verizon sim to an att sim from the same byop package (which also came with a tmobile sim) They said that it could take anywhere from an hour to 2 days to convert over, and that I'll know when it happens because my note 2 will stop working. Sure enough it stopped and a bit later my blu phone started getting a signal and 4G icon.
However, it was in and out all night and since then I haven't got it back. Frustrated, I then switched it to the tmobile sim. I get the 4G lte icon and arrows move up and down. My signal goes from 2/4 bars to 3/4 bars. Now I'm thinking good that's more than what att was able to do. Wrong. Well not completely.
I can send a text and my wife will get it. Not really slow but not normal. She'll reply and I can receive it. But I can't access the internet, and I can't call or receive calls. Went on chat they gave me apns to input and still nothing. I still get 4G icon and I still get service.
I really like this phone but this transition has been really draining.
Thanks you for your help.
Click to expand...
Click to collapse
You need to config APN of straight talk att on your Blu XL
quyvinh said:
You need to config APN of straight talk att on your Blu XL
Click to expand...
Click to collapse
He mentioned he entered the apns and still nothing
pdolo5784 said:
He mentioned he entered the apns and still nothing
Click to expand...
Click to collapse
Correct. The phone is loaded with apns that matched what they gave me. The straight talk for att and tmobile.
So as an update, I bought a tmobile sim, (not straight talk this time) the phone received texts from tmobile for this and that. I have good signal as indicated from the bars. 4G lte icon is on (but no data due to not having a tmobile account, but the sim is allowed 30 texts and 30 minutes of talk time until I get one)
The problem that is persisting is that I cannot make a call. I'll dial any number between my wife's, friends even my own and it just gets stuck on dialing. No operator or anything just blank. It's flashing "dialing..." but it won't actually go and do anything.
I contacted blu, and they gave me the same apns that I used and assured me that it should work on straight talk. But yet still nothing. I contacted blu again after I got the tmobile sim. I'm awaiting an answer on that before I proclaim the phone a dud and exchange with amazon.com.
cldbld said:
Correct. The phone is loaded with apns that matched what they gave me. The straight talk for att and tmobile.
So as an update, I bought a tmobile sim, (not straight talk this time) the phone received texts from tmobile for this and that. I have good signal as indicated from the bars. 4G lte icon is on (but no data due to not having a tmobile account, but the sim is allowed 30 texts and 30 minutes of talk time until I get one)
The problem that is persisting is that I cannot make a call. I'll dial any number between my wife's, friends even my own and it just gets stuck on dialing. No operator or anything just blank. It's flashing "dialing..." but it won't actually go and do anything.
I contacted blu, and they gave me the same apns that I used and assured me that it should work on straight talk. But yet still nothing. I contacted blu again after I got the tmobile sim. I'm awaiting an answer on that before I proclaim the phone a dud and exchange with amazon.com.
Click to expand...
Click to collapse
StraightTalk is owned and operated by Tracfone. I went through more blood pressure pills dealing with them than almost any other corporation. Best bet? Switch to almost any other carrier. I use Airvoice, but there are a BUNCH of others out there with no contract, pay-as-you-go programs. Truly, there are better deals out there than StraightTalk/Tracfone.
You are having issues (I think) because different phones available through Straight Talk work on different networks. They ask for your zip code and then show you phones from different networks that will work in your area. If you use a SIM card you are AT&T or T-Mobile. Sprint and Verizon use CDMA. Check coverage maps. This will explain why your coverage is spotty now. There is a list floating around out there that shows which networks use what phones and so on for Straight Talk. Once you put the SIM card in the phone, it picks up whatever network is available in your area. If it's a network that doesn't have great coverage where you are, service is diminished.

Restore wi-fi calling - carrier unlocked

Hi. I'm new (and old) so apologies in advance for any faux pas. I couldn't find another thread with a problem like this, so I'm posting a new question.
Here's what happened:
I have been using Ting MVNO SIMs on two Galaxy S8 phones for about 18 months. Preparing for an overseas trip, I asked T-Mo to unlock the phones so I could use foreign SIMs.
T-Mo unlocked the phones, but now I can't get wi-fi calling to work on the Ting SIM. Tried a MintMobile and FreedomPop and the same thing, no option in the tools or phone app to activate wi-fi calling although it is activated at the MVNO and the E911 addresses are correct.
T-Mo says it's impossible that unlocking did that. Well, it happened. Ting doesn't have a clue about how/why it happened or how to fix. Samsung says it's the carrier's problem not theirs.
I factory re-set hoping it would restore the lock, but that didn't do anything. I don't get a signal at my home, so wi-fi calling is necessary. My next step is to buy new phones.
Ideas? Thanks!

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