[Q]screen problem - Xperia Z1 Q&A, Help & Troubleshooting

i recently brought z1
i checked the screen my prob is when brightness is low it has yellow hue but when i change my brightness to maximum the yellow hue disappears should i get it changed under doa i am scared i may get a model with worst prob need help urgently thanx in advance

djcoolguyno1 said:
i recently brought z1
i checked the screen my prob is when brightness is low it has yellow hue but when i change my brightness to maximum the yellow hue disappears should i get it changed under doa i am scared i may get a model with worst prob need help urgently thanx in advance
Click to expand...
Click to collapse
It happens to all models, so far that I heard of, even I have that problem, look on the forums, there is a fix
for it

ChrisFirerabbit said:
It happens to all models, so far that I heard of, even I have that problem, look on the forums, there is a fix
for it
Click to expand...
Click to collapse
Well, some sort of workaround... Not so much a fix.
There's an app called ScreenAdjuster from the play store which allows you to adjust colors a bit, turn blue up a bit until you like the result (to about 6 or 7 I believe).

so it is a software problem not a hardware problem and there is hope for future fix by sony?

djcoolguyno1 said:
so it is a software problem not a hardware problem and there is hope for future fix by sony?
Click to expand...
Click to collapse
Seems to be a software issue, Mine turn yellow after the first update. Screen adjuster is a workaround in the mean time. My nexus had the same issue. Its more of a colour temperature thing. Most people seem to like a cooler look to their screen.

should i go for replacement under doa without fear of getting more defected one
or wait for update on issue?

djcoolguyno1 said:
so it is a software problem not a hardware problem and there is hope for future fix by sony?
Click to expand...
Click to collapse
I have this problem also. I call to sony center they already confirm is a hardware issue and I requested to change, by monday they will change for me. My opinion you better change a new device from them because the yellow hue really make you feel angry that you pay so much and you still getting this problem.

Even I had talk with customer center dey admitted it as hardware issue and guaranteed me replaced phone won't.have it.but dey stated after I get changed phone.I.wnt be able to doa it in case of.prob is.it.true?
Sent from my C6902 using XDA Premium HD app

on 518 mine was excellent.
534 looked horrid (yellow tint)
257 a bit better, but not as good as 518

benziii said:
on 518 mine was excellent.
534 looked horrid (yellow tint)
257 a bit better, but not as good as 518
Click to expand...
Click to collapse
exactly the samething happened to me............software updates spoiled my screen initially it was good on .518 fw

Get a new one.
I got proof that there are different units out there.
We got the first units.
Rubbish screens.
Have complained a lot here like others, but Sony freaks will not admit they have bad screens.
We delivered them back an got good ones back.
Se picture.
Same firmware and adjusting.
Sent from my SM-N9005 using xda app-developers app

Patosbuddy said:
Get a new one.
I got proof that there are different units out there.
We got the first units.
Rubbish screens.
Have complained a lot here like others, but Sony freaks will not admit they have bad screens.
We delivered them back an got good ones back.
Se picture.
Same firmware and adjusting.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
could u provide batch number and date and month of manufacturing?
it would be help

Yes.
The one on the picture is the last one not returned.
Still got it until the new one arrives.
Update :
Is there an easy way for her to do a screen shot of the information you want ?
She was unsure where to find it.
I don't know and can't tell her. I swapped mine for the Note because they told us that the screen was that bad.
But now we know better.
I guess you want it for a reference because we got the help we need.
Sent from my SM-N9005 using xda app-developers app

Patosbuddy said:
Yes.
The one on the picture is the last one not returned.
Still got it until the new one arrives.
Update :
Is there an easy way for her to do a screen shot of the information you want ?
She was unsure where to find it.
I don't know and can't tell her. I swapped mine for the Note because they told us that the screen was that bad.
But now we know better.
I guess you want it for a reference because we got the help we need.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
it's written on the box when it was made and batch number of it

Is this enough?
Sent from my SM-N9005 using xda app-developers app

Patosbuddy said:
Is this enough?
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
yes, thanks for sharing your IMEi.
FFS, you may want to delete that photo...

Scary
As I write it's not mine and it's a mobile that are returned.
It's not that exciting with a imei that's out of service?
Another thing about that.
If it so secret with imei.
Why can anyone get imei number from the boxes in the stores?
I can walk in a store and get imei numbers from a lot of boxes anytime.
Why isn't the numbers hidden?
Sent from my SM-N9005 using xda app-developers app

Related

Screen lifted

Does anyone have their screen slightly lifted from one side? It's like the adhesive is missing resulting in the screen lifting just from that part bending the glass abit. I just noticed after my hand sliding off the screen I can feel that it's been lifted. Will this be considered a manufacturer defect allowing me to swap the phone for free? Also how exactly does this work? Do I just show up with the phone and they swap the phone or do I have to take everything such as the box? I already took precautions and locked the bootload and ruu
Sent from my HTCONE using xda pemium
If the screen is undeniably raised I don't see why sprint won't help u out ...take it to a corp store that has tech support.either way u have a year manufacter warranty
Sent from my HTCONE using xda app-developers app
marksedge said:
If the screen is undeniably raised I don't see why sprint won't help u out ...take it to a corp store that has tech support.either way u have a year manufacter warranty
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
It's not raise a lot but it's best to fix things early before they get worse. It's to the point where if u push on it u can feel the screen sink abit. I also got that red noise issue
Give them a call ..hopefully you'll get a good rep that will leave notes on your account for repair or replace at your local pub (sprint ) ....haha yeah ..what's this red noise issue ?
Sent from my HTCONE using xda app-developers app
marksedge said:
Give them a call ..hopefully you'll get a good rep that will leave notes on your account for repair or replace at your local pub (sprint ) ....haha yeah ..what's this red noise issue ?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
When taking pictures in lowish light u get red noise on the image. If u cover the camera u get a red screen instead of black
Crap that's an issue ...geez great I get that too ..golly ..wow is me ...Christ ....shenanigans...baloney
Sent from my HTCONE using xda app-developers app
Here's a comparison between a defective and a good one
http://forum.xda-developers.com/showpost.php?p=43265994&postcount=89
luigi311 said:
Here's a comparison between a defective and a good one
http://forum.xda-developers.com/showpost.php?p=43265994&postcount=89
Click to expand...
Click to collapse
Hey thanks for that ...I was actually holding out on rooting and what not just so I can see if I got a faulty device and don't wanna go thru the bother of unrooting ...sounds like I need to take my own advice huh ...haha . Damn
Sent from my HTCONE using xda app-developers app
marksedge said:
Hey thanks for that ...I was actually holding out on rooting and what not just so I can see if I got a faulty device and don't wanna go thru the bother of unrooting ...sounds like I need to take my own advice huh ...haha . Damn
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
So I just went in and they said they refused to help me because my phone was purchased through best buy. I guess I have to send it to HTC and see if they will fix it since I've unlocked although I wouldn't see y that would be an issue. Also tried bestbuy and they were no help since I was past the 15 days and I had no issurance. Time to see how it works with HTC
luigi311 said:
So I just went in and they said they refused to help me because my phone was purchased through best buy. I guess I have to send it to HTC and see if they will fix it since I've unlocked although I wouldn't see y that would be an issue. Also tried bestbuy and they were no help since I was past the 15 days and I had no issurance. Time to see how it works with HTC
Click to expand...
Click to collapse
as long as the device is active on your account, sprint should help you.. Sounds like you got a bad store/employee
luigi311 said:
So I just went in and they said they refused to help me because my phone was purchased through best buy. I guess I have to send it to HTC and see if they will fix it since I've unlocked although I wouldn't see y that would be an issue. Also tried bestbuy and they were no help since I was past the 15 days and I had no issurance. Time to see how it works with HTC
Click to expand...
Click to collapse
If you are within 14 days of original purchase, you are entitled to have your defective phone replaced with a NEW phone. If that is the case, that may be why they are "refusing" to help you, just poorly explained. However, if you are outside of that 14 day window, any Sprint corporate service center or ASC (authorized service center) should be able to help you with your issue, although some techs who are on a limited exchange budget may argue that your issue does not affect device functionality and therefore not qualify for an exchange. Not necessarily my opinion, just throwing that out there as a possibility.
As far as coverage and costs if you are outside of 14 day window:
If you have Best Buy insurance, go through Best Buy for a free replacement.
If you have TEP/ESRP, go through any Sprint service and repair location for a free replacement.
If you only have the manufacturer warranty, you can go through HTC for free replacement (could take up to two weeks and you might have to pay for shipping) or go through Sprint for a fee.
It's a known issue. People were posting about the raised screen when the phone first came out. Like someone said, try a different tech/store. I have argued till I was blue in the face over the phone about stuff, hung up got a different employee and had the next one give me zero problems.
Sent from my HTCONE using xda app-developers app
Gave HTC a call they set it up and everything but turns out ups closes early during summer so I didn't have time to ship it and now I can't ship it since I'm taking off to school in a week
Sent from my HTCONE using xda premium

Light leaking from soft-keys onto the screen

Hi guys
A couple of weeks ago I noticed a light leak in the bottom right corner of my HTC One. I'm sure it's leaking from near the Home button key. It seems as if the adhesive has come of or something, because it didn't happen since the beginning. It's visible only when the capacitive keys light up and the background in dark. The leak sprays on the screen for almost an inch!
I'm wondering how serious is this problem? What should I do?
I've attached a couple of pictures, they're not the best ones but thats what I could do with an iPhone 4.
raghav2511 said:
Hi guys
A couple of weeks ago I noticed a light leak in the bottom right corner of my HTC One. I'm sure it's leaking from near the Home button key. It seems as if the adhesive has come of or something, because it didn't happen since the beginning. It's visible only when the capacitive keys light up and the background in dark. The leak sprays on the screen for almost an inch!
I'm wondering how serious is this problem? What should I do?
I've attached a couple of pictures, they're not the best ones but thats what I could do with an iPhone 4.
Click to expand...
Click to collapse
it seems to me like a known "issue", it's called backlight bleeding. my phone has that too..
herwegan said:
it seems to me like a known "issue", it's called backlight bleeding. my phone has that too..
Click to expand...
Click to collapse
So do you just ignore it? Should I consider replacement?
Sent from my HTC One using xda app-developers app
raghav2511 said:
So do you just ignore it? Should I consider replacement?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
i've seen this on several devices, so i don't think a replacement will help..
it can also worsen in time, mine had minimum bleed now it is just too obvious at night. it's been more than 4 months now..
Sent from my HTC One using Tapatalk 4
millicent said:
it can also worsen in time, mine had minimum bleed now it is just too obvious at night. it's been more than 4 months now..
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
That is exactly what I'm worried about. It's its much worse than it looks..
Why didn't you replace the phone? Maybe you can disable the soft key light?
Sent from my HTC One using xda app-developers app
raghav2511 said:
That is exactly what I'm worried about. It's its much worse than it looks..
Why didn't you replace the phone? Maybe you can disable the soft key light?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I decided it doesn't bother me that much and soft key light comes in handy especially at night ; I am only worried that the speaker moved a little bit away from the screen, curious how it'll perform in time..
Sent from my HTC One using Tapatalk 4
For what it's worth, I came across an app - Soft Buttons Light that permanently enables or disables the soft key lights; It did the trick for me. The best part is, it doesn't require root.
raghav2511 said:
For what it's worth, I came across an app - Soft Buttons Light that permanently enables or disables the soft key lights; It did the trick for me. The best part is, it doesn't require root.
Click to expand...
Click to collapse
This would be exactly the solution I'm looking for. Too bad it doesn't work with the latest version of the stock ROM anymore
gapper100 said:
This would be exactly the solution I'm looking for. Too bad it doesn't work with the latest version of the stock ROM anymore
Click to expand...
Click to collapse
Why dont you try skinned stock ROMs.. Such as Viper.. It gives the user an option to alter the light of the soft keys
Sent from my HTC One using xda app-developers app
raghav2511 said:
Why dont you try skinned stock ROMs.. Such as Viper.. It gives the user an option to alter the light of the soft keys
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yeah, that's what I ended up doing. Just installed a rooted stock ROM and a different app (Capacitive Buttons) to disable my button lights. Works just fine now.
The reason I would've preferred an app that doesn't require root is that I enjoy receiving OTA updates, so initially I didn't want to root. But all is well now, so whatever
gapper100 said:
Yeah, that's what I ended up doing. Just installed a rooted stock ROM and a different app (Capacitive Buttons) to disable my button lights. Works just fine now.
The reason I would've preferred an app that doesn't require root is that I enjoy receiving OTA updates, so initially I didn't want to root. But all is well now, so whatever
Click to expand...
Click to collapse
Haha that's exactly how I felt when I had to root for such non issues.. 'Whatver'
Sent from my HTC One using xda app-developers app
I was just about to post a new thread, but saw this one.
Anyway, I also have this light leakage issue. It's coming from the bottom right corner of the screen where the screen meets the speaker cover. Kinda difficult to describe, but the fact that I spotted it and am now aware of it bugs me.
I'm way past my 14 days, so the only option is probably to send it to HTC.
adrenalinemotion said:
I was just about to post a new thread, but saw this one.
Anyway, I also have this light leakage issue. It's coming from the bottom right corner of the screen where the screen meets the speaker cover. Kinda difficult to describe, but the fact that I spotted it and am now aware of it bugs me.
I'm way past my 14 days, so the only option is probably to send it to HTC.
Click to expand...
Click to collapse
You can do that. Just make sure the replacement you get doesn't have any other major flaw like the camera purple tint
Sent from my HTC One using xda app-developers app
raghav2511 said:
You can do that. Just make sure the replacement you get doesn't have any other major flaw like the camera purple tint
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
So much for these super high quality HTC Ones
adrenalinemotion said:
So much for these super high quality HTC Ones
Click to expand...
Click to collapse
If your camera is fine, I would suggest that you don't send in your phone for repairs. You can either learn to live with it or disable them completely. Ending up with a bad camera or getting stuck in a repair circle is worse!
Sent from my HTC One using xda app-developers app
Screen bleed issues
Having read some of the comments and issues with the M7 HTC One, please make use of these suggestions, if you
have a problem like i have,
1. The bleed issues and severity of these issues is 'handset specific' BUT is know by HTC and most retailers in the UK
(Carphone Warehouse, Phones 4U and all the UK carriers, ie, EE shops, etc).
2. I had this issue & can be resolved (in some or all instances by flashing a halo, or light Rom) This however is not ideal
for several reasons and obviously is not a fix as it invalidates your warranty if rooted and returned to the manufacturer or
retailer.
TAKE ACTION.
1. Return your handset and ask for a replacement, yes, they nearly all have some problems but after 30 mins of sifting through
a dozen or so handsets i found one that was "slightly better" than my first handset but not ideal.
2. Buy a Samsung, Sony or any other device if this matter is not resolved at, point of sale...
It's not the best BUT you do have rights and a choice, great handset, but not for everyone !!!!

[Q] 4.3 Update camera fix

Hey guys. I have the VZW HTC One and was curious if any of you have seen the purple hazing camera issue fixed with this update. HTC said the update would remedy the problem. Can anyone verify the fix?
I can verify that the problem persists. HOWEVER, it has been slightly reduced. I can take pictures now on the dark and it is possible to take better pictures. It changes ISO quickly to reduce the purple tint.
The main update wasn't included with the ota yet
Sent from my HTCONE using XDA Premium 4 mobile app
Still appears to be a hardware issue (even though it has been reduced, it still is there for some), I would return to your carrier and ask for a new one.
Sent from my HTCONE using XDA Premium 4 mobile app
I don't see a difference. My **** is still purple.
Sent from my HTCONE using xda app-developers app
Been having it since day one ...and made my peace with it
Sent from my HTCONE using XDA Premium 4 mobile app
sailio said:
The main update wasn't included with the ota yet
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
What?
I can confirm that problem is still present with the update although it's been reduced as others are saying.
Also, what's this about the main update wasn't included with the OTA?
It seems to be a firmware issue. I did not have any purple problems until I updated the firmware. Now I have them. I've heard that downgrading to an older firmware fixes it for people like myself who didn't have it before but now have it. My boss had the issue(GSM version), updated his firmware, and no longer has it. Seems the fix for it causes it for some people.
Super Tommy said:
I don't see a difference. My **** is still purple.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Did you eat Barney the Dinosaur?
Sent from my HTCONE using Tapatalk 2
Purple tint is still there, pretty sure it has been confirmed as a hardware issue.
Sent from my HTCONE using xda app-developers app
DWake014 said:
Purple tint is still there, pretty sure it has been confirmed as a hardware issue.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I doubt it as it's there on devices that didn't have it prior to the update now.
Running flex 2.03 and my camera seems to be fine, no purple haze..
rougegoat said:
I doubt it as it's there on devices that didn't have it prior to the update now.
Click to expand...
Click to collapse
I have to agree with you. I'm one who never had the purple problem untill the 4.3 update. Also Flash set to auto doesn't seem to flash when it should be.
Might try the firmware downgrade next weekend.
Paul
definately a hardware issue, although i'd like to know what caused it.
never had the problem until a few weeks ago, then all i got is purple tint in my photos in low light.
this phone used to take the best photos in low light compared to other phones on the market, now its just crap.
latest 4.3 roms dont fix it either.
TorxT3D said:
definately a hardware issue, although i'd like to know what caused it.
never had the problem until a few weeks ago, then all i got is purple tint in my photos in low light.
this phone used to take the best photos in low light compared to other phones on the market, now its just crap.
latest 4.3 roms dont fix it either.
Click to expand...
Click to collapse
Taking mine back today for new one...I tried firmware update no dice as well..called retailer(best buy) they said bring it in. So went back to stock...last nite. Camera should never be this bad on a $600 device
Sent from my HTCONE using xda app-developers app
TorxT3D said:
definately a hardware issue, although i'd like to know what caused it.
never had the problem until a few weeks ago, then all i got is purple tint in my photos in low light.
this phone used to take the best photos in low light compared to other phones on the market, now its just crap.
latest 4.3 roms dont fix it either.
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=KZqZv6MlU8g
Looks like it's getting too hot which somehow shows up in the pictures. Bad units for sure.
Purple haze came with 4.3
My HTC One has never had a purple haze up until I updated last week to 4.3. It doesn't seem possible that this is a hardware issue when mine was perfect until the software update. That doesn't make any sense.
TorxT3D said:
definately a hardware issue, although i'd like to know what caused it.
never had the problem until a few weeks ago, then all i got is purple tint in my photos in low light.
this phone used to take the best photos in low light compared to other phones on the market, now its just crap.
latest 4.3 roms dont fix it either.
Click to expand...
Click to collapse
I don't think it's a hardware issue directly. It's a post-processing issue. That points to firmware more than anything to me. If I had to guess, I'd say that they sourced the camera hardware to multiple vendors. As a result, the different vendors have slightly different sensitivities. So the post-processing that works fine from Vendor A-G may cause the purple issue on Vendor H and I. The firmware update that fixes it for Vendor I breaks it for Vendor E. It's a balance of slightly different hardware using the same firmware.
rougegoat said:
I don't think it's a hardware issue directly. It's a post-processing issue. That points to firmware more than anything to me. If I had to guess, I'd say that they sourced the camera hardware to multiple vendors. As a result, the different vendors have slightly different sensitivities. So the post-processing that works fine from Vendor A-G may cause the purple issue on Vendor H and I. The firmware update that fixes it for Vendor I breaks it for Vendor E. It's a balance of slightly different hardware using the same firmware.
Click to expand...
Click to collapse
Agreed, mine is not fixed but when I updated to 4.3 without firmware it was terrible, now with the newest firmware almost perfect, though still a slight amount of purple tint. Good enough for me to keep it.

Display problem (Canada Bell c6906)

I found a blurry line covered by soft key on my z1 display while it's booting and I have been using it more than 14days.
Would Sony warranty cover this? than where should I go, if it is?
Sent from my C6906 using xda app-developers app
Attach some pictures I took when I check the display with LCD test app
Sent from my C6906 using xda app-developers app
epcd0728 said:
Attach some pictures I took when I check the display with LCD test app
Sent from my C6906 using xda app-developers app
Click to expand...
Click to collapse
Could you please tell me which app did you use to check the display?
Sent from my MB860 using xda app-developers app
I used 'LCD-Test (AMOLED ready)'
Sent from my C6906 using xda app-developers app
epcd0728 said:
I found a blurry line covered by soft key on my z1 display while it's booting and I have been using it more than 14days.
Would Sony warranty cover this? than where should I go, if it is?
Sent from my C6906 using xda app-developers app
Click to expand...
Click to collapse
Even its pass 14 days, thats only for refund or get a different device, bell has a 30 day DOA replacement policy the sales personel never tell you that because they dont want you to know make you think you have to send the phone for repair, i found that out by calling bell 1-800 itself, if something is wrong with the phone they have to replace it with same phone same color before the 30 days expires, i am doing a doa replacement tomorrow they said will have device ready for me
Can someone point out the problem?
A blurry line covered by soft key?
Edit: I understand the problem now.
dawen said:
Even its pass 14 days, thats only for refund or get a different device, bell has a 30 day DOA replacement policy the sales personel never tell you that because they dont want you to know make you think you have to send the phone for repair, i found that out by calling bell 1-800 itself, if something is wrong with the phone they have to replace it with same phone same color before the 30 days expires, i am doing a doa replacement tomorrow they said will have device ready for me
Click to expand...
Click to collapse
Does it matter if I updated software myself with flashtool? I updated to generic version .257 not Bell one and should I go to the store that I bought in or any Bell retail store? because I went there twice for replacement(now I have is third one):crying:I mean they did well, but it's hard for me to get there for replacement again..
Sony should improve their QA, it just undermine their product image.
I encountered exactly the same problem with my Z1 after 6 days of use. Two days ago I took the phone to the shop where I bought it from (Orange Shop Romania) and I specificly asked them to replace my unit with a new one. But they told me they can't do that and that it will be sent to the central service to be repaired. The warranty law in Romania is very unclear and I am waiting now to see what happens.
Good to know that i'm not the only one with this problem
I found someone who has same problem as mine on YouTube.
https://www.youtube.com/watch?v=L3I8AyMxqeg&feature=youtube_gdata_player
Sent from my C6906 using xda app-developers app
I have just gotten a replacement for my z1 due to that problem with the display. All is ok now
I really thought i could live with this thing but now i got a new one because it has f***ed me up
Everythings okay now

Disgusted with Google customer service

So I know this has been discussed many times already but i am appalled at Google's customer "service". My nexus 5 has the rattle issue pretty bad and also the sim tray protrudes. I contacted Google regarding the issue and they responded by saying this is normal and we wont replace???? Anyone else had this problem?
Sent from my Nexus 5 using xda app-developers app
I think they've been told not to RMA the phones now for what is widely considered to be 'manufacturing differences'. Could be wrong, though
Just say it overheats and you're scared that it might hurt you.
Give it a bit before you do though because all chat logs are saved and they will know you're lying..
Sent from my Nexus 5 using XDA Premium 4 mobile app
yea posting here will help
CheesyNutz said:
yea posting here will help
Click to expand...
Click to collapse
I'm not looking for help? Just wondered if anyone had similar experiences
Sent from my Nexus 5 using xda app-developers app
snowwhite007 said:
I'm not looking for help? Just wondered if anyone had similar experiences
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I had a fantastic customer service experience when I RMA'd my phone. My micro USB chord would not stay in the phone and came out very easily. The service agent was courteous, professional and pleasant.
I think they've had too many people using the "button rattle" to just get a newer phone. Can't say as I blame them.
So you tried to report two non issues as a reasons to get an RMA and you were denied?
Glad to see Google reps doing their job properly.
Sent from my Nexus 5 using xda app-developers app
What do you mean that the sim tray protrudes? That it doesn't close fully and sticks out more than the power button? Or it sticks out less than that?
I'm glad they aren't RMA'ing for rattles. You will be hard pressed to find a smart phone that doesn't rattle. I think after the Nexus 4 debacle with so many people returning them, they changed their stance to stop a lot of frivolous returns. So many people try to abuse the system (and even a poster in this thread encouraged lying) that it makes it hard for people who might have legitimate problems.
Good.
Put your phone in a case. Both issues solved
Sent from my HammerHead
My buttons rattle.
Why would I RMA it?
So you're disgusted with google for not giving you a new phone when there's nothing wrong with your current phone? Is that what we're supposed to understand here?
K.
Stand by for threads complaining about google not doing rmas to get a red Nexus 5.
Sent from my Nexus 5 using Tapatalk
My buttons rattle like crazy, but the phone works just fine. Why would RMA it?
Sent from my Nexus 5 using XDA Premium 4 mobile app
I just bought this phone but the Nexus logo on the back goes in a bit when I apply pressure. Is that normal?
iggie94 said:
I just bought this phone but the Nexus logo on the back goes in a bit when I apply pressure. Is that normal?
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Yup. Mine does that, but only when I actually press on it. If you really don't like it, just take the back off and put some thin foam or something under the back.
aooga said:
Yup. Mine does that, but only when I actually press on it. If you really don't like it, just take the back off and put some thin foam or something under the back.
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Thanks. I noticed the problem yesterday and it worried me a bit. I won't look too much into it. :good:
Mine rattled it bugged me so I opened the phone and fixed it. No issues since.
Jattro said:
What do you mean that the sim tray protrudes? That it doesn't close fully and sticks out more than the power button? Or it sticks out less than that?
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I had this issue on my first device. It was out a bit, but no way near the power button. It wasn't flush thou. But I didn't RMA for this. I RMA for faulty LCD. Orange spot appeared on my screen.
Sent from my LG-V500 using xda app-developers app

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