[Q] Choppy music on blue tooth headsets - Moto X Q&A

I'm having a problem when streaming music over my blue tooth headset while being active (walking, running, moving about). When being still. it's fine and wired headsets are fine. I have the VZW DevEd from Moto. I have spent a lot of time in their chat and on the phone with them and in fact I lost root because they made me go back to stock and take the OTA because they don't know what it could be. So after all that, they want me to send it in for repair. I don't have another phone so that isn't possible. They really have the poorest customer / tech support of anyone I have ever dealt with (actually VZW is quite good). I really believe that this isn't a problem with my phone. I think it is a problem with all Moto X or maybe just VZW Moto X and there is no way to get Moto to check it. Anyone that can test this please give me feedback as to if works or not. I used Google Play Music and Pandora.
Edit: Choppy should have been used to describe the problem.

Related

[Q] Headphone jack blown?

I tried to do a search and even on google I couldn't quite find anyone with the same issue.
I've got a HTC Hero I've had for about 6 months. Rooted and running aosp's aospCMod. Love the phone and love the ROM.
Anyway, my issue is that I was on my way to the gym with my son and couldn't find my headphones. We had to stop at the store anyway so I bought a crappy pair of $3 headphones.
I plugged them in and the music was blaring and sounded like crap. I figured it HAD to be the crappy headphones, right?
Not so quick. I plug my phone into my car stereo on the way home and it sounds like a blown speaker. Checked again at home with a set of speakers I've got in my garage for my phone and it still sounds like crap (hissing, crackling noises, just like a blown speaker).
So, has anyone heard of this happening to them? If you can't tell, I use my phone for a music player a LOT. By the way, the normal phone speakers sound OK. Not as loud as they used to be but that just might be my imagination, not sure yet.
I've rebooted, etc, nothing seems to work. Please let me know if anyone knows anything.
Thanks,
Eric
I had the same issue. Once i noticed the degraded audio quality, it noticably got worse every day. Its a fairly common issue with the hero. I used the RUU and confirmed that it was likely a hardware issue since the stock rom did not fix it. Sprint had the part in stock and replaced it within 15 minutes for free.
Sent from my HTC Hero CDMA using XDA App
Thanks
I was hoping that wasn't the case, but it is what it is.
I'm just worried that since I got it at Radio Shack (Sprint) that Radio Shack is going to tell me to call Sprint and Sprint is going to tell me to go back to Radio Shack or send it directly to HTC, etc.
I just know from talking to the kid(s) at Radio Shack they they have NO technical abilities whatsoever.
Anyway, thanks for the quick response. Guess it's time to RUU.
I'd just call sprint. The last time I had an issue with a phone (my wifes intercept) they setup an appointment at an authorized repair center for us. The people we went to were pretty knowledgeable and got the phone fixed. Oh and I actually bought her intercept from a Radio Shack.

[Q] A2DP Audio Crackle with iSimple Connect (ISHD651)

I just got a new VZW Moto X, (4.2.2) and while trying to stream bluetooth audio to my car stereo via an isimple connect kit (ISHD651), I get a very annoying static/crackling sound, which makes listening unusable. My old phone (HTC Droid Incredible 2) (2.3.7) worked great, with no issue whatsoever. However, the Moto X does work fine with my wife's car stereo (Pioneer DEH-X9500BHS). This seemed very strange, so I did a bit of investigating with a bunch of our devices. The Droid Inc2 (2.3.7), Nexus 7 (4.3), and Wikipad 7 (4.1.1), all worked fine. My Acer A500 (4.0.3?) and the Moto X both exhibited this crackling with my iSimple Connect car kit, but worked fine when streaming to other devices.
Has anyone else seen this problem? Is anyone smarter on bluetooth a2dp that could explain what might be happening here? Are there any other ideas of what I can try?
This is extremely frustrating, as I bought and installed the iSimple kit specifically for this purpose, so I could stream audio and control play/skip from my car stereo, and it was working great with my Incredible 2, but that phone was showing its age.
I've seen some info about other 4.2.x devices having bluetooth audio quality issues, but I wasn't sure if it was the same problem or not.
Any ideas?
mpkrcl said:
I just got a new VZW Moto X, (4.2.2) and while trying to stream bluetooth audio to my car stereo via an isimple connect kit (ISHD651), I get a very annoying static/crackling sound, which makes listening unusable. My old phone (HTC Droid Incredible 2) (2.3.7) worked great, with no issue whatsoever. However, the Moto X does work fine with my wife's car stereo (Pioneer DEH-X9500BHS). This seemed very strange, so I did a bit of investigating with a bunch of our devices. The Droid Inc2 (2.3.7), Nexus 7 (4.3), and Wikipad 7 (4.1.1), all worked fine. My Acer A500 (4.0.3?) and the Moto X both exhibited this crackling with my iSimple Connect car kit, but worked fine when streaming to other devices.
Has anyone else seen this problem? Is anyone smarter on bluetooth a2dp that could explain what might be happening here? Are there any other ideas of what I can try?
This is extremely frustrating, as I bought and installed the iSimple kit specifically for this purpose, so I could stream audio and control play/skip from my car stereo, and it was working great with my Incredible 2, but that phone was showing its age.
I've seen some info about other 4.2.x devices having bluetooth audio quality issues, but I wasn't sure if it was the same problem or not.
Any ideas?
Click to expand...
Click to collapse
I just changed from a 2.3 device to a droid mini running 4.4. I have the same problem. I've contacted Isimple to open a ticket and hopefully see if they will release a patch to flash the isimple connect gateway with. The droid mini works without issue with a bluetooth speaker that I connect to - but does not work properly in the car.
The symptoms are slowed audio, and crackling.
mpkrcl said:
I just got a new VZW Moto X, (4.2.2) and while trying to stream bluetooth audio to my car stereo via an isimple connect kit (ISHD651), I get a very annoying static/crackling sound, which makes listening unusable. My old phone (HTC Droid Incredible 2) (2.3.7) worked great, with no issue whatsoever. However, the Moto X does work fine with my wife's car stereo (Pioneer DEH-X9500BHS). This seemed very strange, so I did a bit of investigating with a bunch of our devices. The Droid Inc2 (2.3.7), Nexus 7 (4.3), and Wikipad 7 (4.1.1), all worked fine. My Acer A500 (4.0.3?) and the Moto X both exhibited this crackling with my iSimple Connect car kit, but worked fine when streaming to other devices.
Has anyone else seen this problem? Is anyone smarter on bluetooth a2dp that could explain what might be happening here? Are there any other ideas of what I can try?
This is extremely frustrating, as I bought and installed the iSimple kit specifically for this purpose, so I could stream audio and control play/skip from my car stereo, and it was working great with my Incredible 2, but that phone was showing its age.
I've seen some info about other 4.2.x devices having bluetooth audio quality issues, but I wasn't sure if it was the same problem or not.
Any ideas?
Click to expand...
Click to collapse
Update your device to 4.4.2
MOTO X SLAPPED
jmel said:
I just changed from a 2.3 device to a droid mini running 4.4. I have the same problem. I've contacted Isimple to open a ticket and hopefully see if they will release a patch to flash the isimple connect gateway with. The droid mini works without issue with a bluetooth speaker that I connect to - but does not work properly in the car.
The symptoms are slowed audio, and crackling.
Click to expand...
Click to collapse
I've tried pursuing the problem from both the PAC(ISimple) and Motorola ends. Never got anywhere. 4.4.2 on my Moto X doesn't fix the problem either. I've pretty much just given up on it working. I guess I'm just stuck with using a AUX cable for music. Voice calling works fine, but bluetooth would be much more convenient
mpkrcl said:
I've tried pursuing the problem from both the PAC(ISimple) and Motorola ends. Never got anywhere. 4.4.2 on my Moto X doesn't fix the problem either. I've pretty much just given up on it working. I guess I'm just stuck with using a AUX cable for music. Voice calling works fine, but bluetooth would be much more convenient
Click to expand...
Click to collapse
I have a ticket in with PAC. I told them the whole issue, mentioned this thread, and even offered to beta test a patch.
I suggest you do the same. Call them again, open a ticket. They acted like no one had called before about it.Speak to them on the phone.
I'm using aux for now, but surely this can be fixed. I don't think 4.4.2 would have fixed it... 4.4.3? maybe... isimple isn't the only device that got broken from 4.4 though.
jmel said:
I have a ticket in with PAC. I told them the whole issue, mentioned this thread, and even offered to beta test a patch.
I suggest you do the same. Call them again, open a ticket. They acted like no one had called before about it.Speak to them on the phone.
I'm using aux for now, but surely this can be fixed. I don't think 4.4.2 would have fixed it... 4.4.3? maybe... isimple isn't the only device that got broken from 4.4 though.
Click to expand...
Click to collapse
Unfortunately, I had some issues with technical support this past friday. I have gotten no indication they have even tested the device, nor that they even want to. They have tested ios7 though, and released a document on how to deal with some connectivity issues with ios7 and the isimple.
PAC is blaming google, and says to contact motorola, but we all know that this is futile.
Looks like I might be ditching this thing soon. I am unimpressed with their willingness to even understand the problem, let alone try and fix it. If anyone else has 4.4 and an isimple connect, I urge you to call in and voice any problems you are having.
Just Talked with PAC
So I just got off the phone with PAC as I was experiencing the exact same issues on my 2007 Classic Chev 2500HD. I spoke with tech support and they told me they were unaware of any such issue. I mentioned this forum, but still said that this is the first they herd of it. I do not have the Moto X, but I am having the same problems with my Note 3 Running 5.1.1 CM. If anyone does find a solution this would be truly helpful.

[Q] Moto X Kit Kat Bluetooth Issues?

I apologize if this has been asked and answered already, but doing a quick search of this forum, I didn't find my answer.
I am considering picking up a Moto X because it's frankly an awesome phone (I really like the touchless controls and other pizzazz that Moto added to it, but when it first came out it was too pricey for me).
My question is: is the Moto X plagued with the same bluetooth issues that the Nexus 4 and 5 are on Kit Kat? Specifically I want to know if the 5-second delay, on both calls and stereo audio, is also an issue on the X, and whether the bluetooth process has a tendency to crash on the X when connected either to car audio or bluetooth headset?
If any current X owners on a stock rom could weigh in, I would really appreciate it!
If you'll describe what the five second delay problem is I'll tell you if I ever experienced it. I have never seen my Bluetooth process crash. I have to repair with my car sometimes but not with my headsets so I assume that's my car's fault.
Yes... Bluetooth has a number of issues in Android 4.4 and 4.4.2. Surprising that a search didn't return a number of topics regarding it.
I have issues with crackling/stuttering on bluetooth. If I am driving and using bluetooth, resting my hand on my pants over my phone can even cause it to stutter for a few seconds. Using apps while listening to bluetooth is also not generally a good idea.
I happen to be the type of user that this doesn't impact, but I could see it being a major issue for plenty of users that I know. It may also have something to do with the music player I am using (shuttle), as I haven't tested it out with other players.
I have an att moto x and upgraded to 4.4 as soon as it came.. Trust me on 4.4 there are a hell lot of issues with bluetooth. My headset gets disconnected and reconnects too often.. while talking on phone it is such a pain. I never experienced the same issues on 4.2.2. So i downgraded back again to jelly bean and now its fine again. If you want to use kitkat stay away from this phone from my experience. Baterry life is also ruined with this update. May be they fixed these issues on 4.4.2, i dont know, i didnt dare to update as we cannot downgrade from 4.4.2
I'm another user who has stopped using my moto-x bluetooth with my car because of constant connecting/disconnecting and "picket fencing" of sound....I'm on 4.4.2 and I think it's even worse than 4.4....I'm a bleeding edger though, so I refuse to go back to 4.2. Hopefully 4.4.3 will fix the bluetooth issues if it ever gets here. Otherwise I love the phone.
ghstudio said:
I'm another user who has stopped using my moto-x bluetooth with my car because of constant connecting/disconnecting and "picket fencing" of sound....I'm on 4.4.2 and I think it's even worse than 4.4....I'm a bleeding edger though, so I refuse to go back to 4.2. Hopefully 4.4.3 will fix the bluetooth issues if it ever gets here. Otherwise I love the phone.
Click to expand...
Click to collapse
According to the log, 4.4.3 will indeed address the BT issues that some users in 4.4.2 are experiencing as well as several other bugs.
I'm on 4.4.2 stock and the bluetooth connection to my car for audio streaming is ok. It still stutters randomly, especially if I have other apps running like navigation. Didn't have any problems with disconnects. I was also on CM11 nightly builds but the stutter was really bad and more frequent so I went back to stock Kitkat.
I'm on stock KitKat 4.4 with my second Moto X ( first on AT&T, now on Verizon) and haven't had the afore-mentioned issues. I connect to a Sony MEX-BT in my car and a pair of RF-MAB2 headphones at work; both work great.
I too was worried after seeing all the posts about the Nexus but I think you should be fine with the Moto.
Thanks all for the replies. I know that there are indeed bluetooth issues with Kit Kat, but my research into my Nexus 4 issues seemed to point to issues with the drivers for the bluetooth chipset in the Nexus 4. It's interesting to me that some people have issues on the X, while others don't (perhaps different chipset revisions?).
With regards to my 5-second delay, the amount of time between when something happens on my phone (i.e. skip track, or button press on the dialer) and when I hear the result on a connected bluetooth device can be up to 5 seconds. My concern is mostly for phone calls, being behind on the "real time" conversation, but perhaps this is one of the many issues they plan to fix with 4.4.3.
I guess for now I'll wait until 4.4.3 to see if bluetooth gets any better for me on the Nexus. It's crazy to me that Google has let this go unpatched for so long. Here's hoping 4.4.3 starts rolling out in the next few weeks.

Bluetooth Audio Stutter / Skips

I have received my T-Mobile Note 4, and I have the infuriating problem of random Bluetooth streaming skips / stutters. Does anyone else have this issue? I know it was a known problem on the S5's, and it never really got fixed...
Does anyone have any solutions for this? I checked out the ViPER EQ mod, could that help?
Currently I am 100% stock (latest version, got the T-Mobile patch right away), and I only use Spotify for music. I have experienced stutter in my Nissan, a pair of Sennheisers, and a Monoprice Bluetooth adapter. What's also upsetting is that the stock Samsung music player often starts playing when a Bluetooth streaming device is connected...
Any advice?
rytymu said:
I have received my T-Mobile Note 4, and I have the infuriating problem of random Bluetooth streaming skips / stutters. Does anyone else have this issue? I know it was a known problem on the S5's, and it never really got fixed...
Does anyone have any solutions for this? I checked out the ViPER EQ mod, could that help?
Currently I am 100% stock (latest version, got the T-Mobile patch right away), and I only use Spotify for music. I have experienced stutter in my Nissan, a pair of Sennheisers, and a Monoprice Bluetooth adapter. What's also upsetting is that the stock Samsung music player often starts playing when a Bluetooth streaming device is connected...
Any advice?
Click to expand...
Click to collapse
I am having the same issue. I really don't know if this is an issue or not. I drive charger and my M8 was the same. It's annoying I feel ya. hopefully someone can tell us how to control this thing.
i've had that issue since HTC One...
not sure if i ever saw a way to fix this issue.
NICEGYPT said:
I am having the same issue. I really don't know if this is an issue or not. I drive charger and my M8 was the same. It's annoying I feel ya. hopefully someone can tell us how to control this thing.
Click to expand...
Click to collapse
It's funny because I'm coming from the M8 and it was flawless for me. That is was running 4.4.2, whereas this is 4.4.4... Any correlation?
rytymu said:
It's funny because I'm coming from the M8 and it was flawless for me. That is was running 4.4.2, whereas this is 4.4.4... Any correlation?
Click to expand...
Click to collapse
I really don't know if this an issue. My M8 4.4.3 and had same thing. But to be fair Note 4 is more superior inside my car. I am able to listen to my text msg. Voice commands works really good on note 4.
I have this issue from time to time on my Nexus 5. I have to reboot it to fix it. It happens maybe 1 out of 30 times I use BT headsets. Enough to be annoying but not a deal breaker. I am beginning to think this may be an Android issue and not Samsung. Those that have the issue on Note 4, does a reboot fix the problem?
Every now and then when I play Tunein Radio Pro, it would be a hick up. I already did the 30 sec buffer. But usually it works. Is this what you mean?
In my Jeep Wrangler I have BlueTooth. Every few months when I get a new device, I always have to call my mom for the BlueTooth test. The Note 4 has been the only phone to pass. For whatever reason my mom's phone would always sound like I was in a tunnel with the exception on the Note 4. Even the LG G3 failed this. In my 2012 GTI I had issues with some devices as well as my 08 WRX. It always came down the the BlueTooth stack for phone call quality and skipping and sometimes just dropping/crashing out of BT all together. Hope you guys get yours resolved. I know this is a huge problem. Heck when Note had its recent update, I was worried it would break something its just been too good so far! Best of luck guys.
I believe its a kitkat bug. It happened on my note 3 as well
Might warrant a return.
This is so annoying. I'm coming from an M8 (and previously M7) and use bluetooth for everything. Wireless headphones at the gym, wireless speakers at home, media in my car, and a Moto360.
Never had any skips/stutters on previous devices through any of these. Moreover, sometimes the music just STOPS and drops the connection and I have to repair the two devices in the middle of a workout. Is anyone experiencing the music STOPPING? Might return/exchange mine if not.
This happens through any media app - GPM, Milk, Netflix, etc. Want to throw my device.
I am having this issue in my Outback, but it is not happening in my WRX. I was thinking maybe it just doesn't like one, but now I see this is a larger issue. I haven't had this problem with my S5, so maybe it'll clear up when some Roms are released.
I'm having the same issue with my wireless Bluetooth headphones. I thought it was because I was too far away from the phone, but I'm having the same problem when I'm close to the phone also. My Note 3 does not have this problem.
I used my like at least 6 years old Bluetooth headset for like the 4 hours and in that time I barely had skips it only skipped when I left the room and went a few feet away also
Sent from my SM-T210R using XDA Free mobile app
same here
I'm having the same problem
I find this happens when the screen is off. When it's on, no issue. I hope an update fixes this soon.
This stopped after I went to Firekat Rom. Not sure why or how, but Bluetooth is smooth now
AlmostTan said:
...sometimes the music just STOPS and drops the connection and I have to repair the two devices ...Is anyone experiencing the music STOPPING? Might return/exchange mine if not.
Click to expand...
Click to collapse
Just wanted to verify if anyone is NOT experiencing this issue? If there are Note's out there that are not experiencing it then I might exchange mine. If this is a software issue for all notes then this blows.
AlmostTan said:
Just wanted to verify if anyone is NOT experiencing this issue? If there are Note's out there that are not experiencing it then I might exchange mine. If this is a software issue for all notes then this blows.
Click to expand...
Click to collapse
As I reported before, I had a similar issue on my Nexus 5 and rebooting would fix it. It was a rare occurrence but it would happen from time to time.
I have not experienced the issue at all on my Note 4 in the 8 days I have had it. I use BT quite a bit with my Heart Rate sensor and BT headsets while running and also connected to my stereo in my Sonata. Has been flawless so far.
This might have something to do with S-Health. Audio skipped for me every 10 minutes or so. Didn't matter the BT equipment. Yesterday, I decided to Disable S_Health. Today, at the gym, about a 90 minute session...no skips. The guy above using FireKat, by any chance that rom has S-Health disabled/uninstalled by default?
SiNJiN76 said:
This might have something to do with S-Health. Audio skipped for me every 10 minutes or so. Didn't matter the BT equipment. Yesterday, I decided to Disable S_Health. Today, at the gym, about a 90 minute session...no skips. The guy above using FireKat, by any chance that rom has S-Health disabled/uninstalled by default?
Click to expand...
Click to collapse
Thanks so much for this idea...going to try it out :good:

[Q] Bluetooth Issues

Been having bluetooth audio stuttering issues with the Moto X when playing music/podcasts. Only seems to happen in my car with the Chevy MyLink system (Blackberry QNX-based). Works fine with a regular set of bluetooth headphones.
I've tried:
Disabling Wifi
Rebooting Directly Before Connecting to Bluetooth
Re-pairing the device
Turning off NFC
Un-pairing all other bluetooth devices
Turning on the developer option to leave the screen on when plugged in, to force the phone to not sleep
Moving the phone to different places in the car (assuming it was a reception issue)
Disabling the phone profile in bluetooth, leaving only the media profile
Different music players
Playing music from local storage rather than streaming it
None of it seems to help. The only real difference I can see is that the car bluetooth stereo supports AVRCP 1.3 (Track information, song/album title) and the other bluetooth streaming devices I've tested don't.
Does the Moto X just have a buggy bluetooth stack? (this worked fine on my old Note 3) Anyone else have this issue (and possible have a fix)?
I just started using my phone in my car to stream music today, using a CoolStream Bluetooth adapter and noticed the same thing. I have two CoolStream devices, so I was going to do some testing before posting anything (I used the other in my office today without issue). I just received a replacement Moto X (for another reason) today, so I will try it out tomorrow.
Sent from my XT1096 using Tapatalk
Funnily even I have Bluetooth issues.. I own a pair of bluebuds x and after pairing the device the audio was still playing through phone. I have to disconnect Bluetooth and restart bluebuds x and immediately start playing music after connection is established. if I wait for 2 mins again same problem.
From the motorola forums, there is a suspicion that this is related to the charger that is being used. Can you confirm if this happens if you are using bluetooth music on battery?
toddbecker said:
From the motorola forums, there is a suspicion that this is related to the charger that is being used. Can you confirm if this happens if you are using bluetooth music on battery?
Click to expand...
Click to collapse
This happens even when the phone is on battery.
That being said, it does seem worse when I'm using my Belkin 2.1 amp car charger.
Hmm, definitely starting to sound like a bluetooth software problem, hoping this gets some visibility @ Moto.
Works well for me
No issues at all for me in my 2014 Hyundai Tucson.
Huge problems mine connects then disconnects every 30 seconds have called Motorola 3 times going to call again ask for exchange or refund.
Sent from my XT1096 using Xparent BlueTapatalk 2
I was having the stuttering problem when using Bluetooth in my car (Subaru Imprezza). I use the PowerAMP audio player. Going into headset/bluetooth settings (in PowerAMP) and enabling the "High Priority" setting fixed this.
On my BT headset, it's always been fine. (i use the Motorola S11-HD)
I got in touch with Motorola support. They are replacing the phone. We'll see if the new one does the same thing.
stargzrr11 said:
I got in touch with Motorola support. They are replacing the phone. We'll see if the new one does the same thing.
Click to expand...
Click to collapse
I am on my second phone, it is better than the first, but the problem still exists.
This sounds like a major problem - I have a Sony Smartwatch 3 and it keeps dropping. I haven't tried anything else yet but this is already not looking good. Anyone with any answers running Lollipop?
same if not worse
I went from a moto x 2013 to a 2014 and uograded to lolipop. The stuttering is still on lolipop and i have othwr issues as well. When I try to play a vox it doesnt pause audio and is silent. It also fails to auto connect about 50% of the time. And wven when it does the audio is muted and i have to disconnect and re connect. Using an Alpine ute-42BT
I've been using my Moto X 2014 with a 2011 BMW and I have no issues with stuttering. The version of the car's Bluetooth stack supports AVRCP 1.4. I had some quirks with it and my previous LG G3 (time display was off, and previous/next controls from car didn't work properly). With the Moto X, everything works well and all information is displayed properly.
Does anyone know what version of AVRCP the Moto X has when running Lollipop? It seems like stock Lollipop is still stuck on 1.3 (I can't get a clear answer), but with the time being reported properly, I suspect 1.4 is being used on my Moto X.
I also have issues w Bluetooth. Stutters randomly w my Subaru Impreza, as well as my 2 UE Boom Speakers. Using Google Play Music All Access.
In addition, the Jawbone UP24 wouldn't sync w my phone. Had to restart the phone to push a sync through.
My phone was working fine until today. I was able to pause, play, and skip with my bluetooth receiver, but the audio was still coming out of my phone. This is terribly frustrating. I can't believe such a large issue has been going on for months with no announcement from Motorola.
My pure edition on lollipop stutters when the active display goes off on Bluetooth. Only send to happen then
I've notice using Bluetooth headphones none have the range they are suppose to. I've used Power beats 2 wireless, JBL Synchro's wireless, and Moto Hint. The range and Bluetooth auto seem to lack badly. Using a Bluetooth to aux adapter in my work van I've noticed it skipping as well. Hope this gets fixed its apparent that its a issue with the Moto X Bluetooth.
my bluetooth audio has become worthless. so much stuttering, calls sound like they are under water, moto assist voice in the car is so quiet
i can't stand it.

Categories

Resources