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Hello i have my old Xperia X8 laying around for a couple of months now and since i got my Xperia SP i did not give it the proper attention!!!
I love my X8 but it has some problems !!!!
1) It wont scan for wifi networks it says "Unable to scan for networks"
2) It wont read the inserted sd card.( on the statusbar it says "Removed SD card"
Although i flashed the original sw from SUS about 2 times the issues are still there.
So i came to the conclusion that the problems are related to hardware and specifically to the wifi module and the and card slot.
Having a small amount of experience with electronics i decided to disassemble the phone.
I inspected the wifi module , antenna and SD card slot as well to see if they had a visible issue.
Everything looked normal.
So i assembled the phone booted the thing up and i flashed from SUS the original firmware again.
As i am writing this the phone boots up.
Ill post the results later.
Also i could not find pcb replacement on ebay for the phone.Can anyone help me find one in case its a hw problem please.
Edit: Nothing changed im thinking of reflowing the pcb but im not sure about the zif connectors and the camera itself.
Opened the phone again checked everything no apparent damage.I haven o way to check deeper (measure and stuff i dont have a multimeter now nor an oscilloscope).
hi, not sure if anyone facing same problem.
sometime when messaging, while i want press on backspace, it will just register random character from the keyboard instead of deleting.
It also affect the lock screen pattern grid or while playing game. Usually it happen randomly and last for around 1 minute or less.
Not sure is just software or hardware.
Hope to find out more on this issue before I decide whether i should restore the phone or send in for servicing.
Info
cstoe said:
hi, not sure if anyone facing same problem.
sometime when messaging, while i want press on backspace, it will just register random character from the keyboard instead of deleting.
It also affect the lock screen pattern grid or while playing game. Usually it happen randomly and last for around 1 minute or less.
Not sure is just software or hardware.
Hope to find out more on this issue before I decide whether i should restore the phone or send in for servicing.
Click to expand...
Click to collapse
- have u experience any water damage?
- are you root user? and install any module that effect touch?
If not then follow these >>
first connect ur phone to pc and Repair firmware by PC companion
It will install fresh firmware so can solve almost all software issue.
> if problem remains take it to service center because of faulty touch panel
:good:
Geeks Empire said:
- have u experience any water damage?
- are you root user? and install any module that effect touch?
If not then follow these >>
first connect ur phone to pc and Repair firmware by PC companion
It will install fresh firmware so can solve almost all software issue.
> if problem remains take it to service center because of faulty touch panel
:good:
Click to expand...
Click to collapse
- water damage, not that i know off
- non-rooted since some of my app can't run on rooted phone
tested in developer mode enable pointer location, when the problem occur, any touch will become like a swipe line.
will try repair using PC companion as you suggested.
Thanks
after repair using PC Companion, so far look ok.
will keep monitoring but initial suspect is some app I installed or the touch-to-wake module as mentioned by my friend which is causing the problem.
hi,
i have a dead zone in the upper part of the touch screen, i have found multiple references to problems with touch scree, but i discovered that my issue is in software not in hardware.
if i run a diagnostics in settings->about phone>diagnostics->test->touchscreen everything works and i am able to clean whole display, so hw works, but no application including system is not able to use a rectangle with y=<150,280>
i also enabled developer options->show touches and the problem is probably in api, dead zone is there too, so no wonder that all apps have a problem.
i dont know when this problem started, but i am sure it was after 5.x upgrade
any ideas?
My phone has a similar issue, and I have only noticed after updating to lollipop too. In my case, the screen does not recognize touches in a portion of the notification bar. After trying a lot of solutions, including repairing using FTF and PC Companion, I tried to downgrade to Kitkat. Although the notification bar worked normally, testing through the service tests menu (type *#*#7378423#*#* in dialer) revealed the problem was still there, but the area affected was a bit smaller, what explained why I could lower the notification bar again.
I believe this is a hardware issue. What makes you able to wipe the screen through the diagnostics menu is the fact that the area you can wipe is large, so when you swipe near the affected area, it wipes a larger area around it.
I've attached some screenshots showing what I got using the touch screen test (service tests menu).
I also found someone with a similar issue in another thread:
http://forum.xda-developers.com/showpost.php?p=60741536&postcount=22
joaomateus said:
My phone has a similar issue, and I have only noticed after updating to lollipop too. In my case, the screen does not recognize touches in a portion of the notification bar. After trying a lot of solutions, including repairing using FTF and PC Companion, I tried to downgrade to Kitkat. Although the notification bar worked normally, testing through the service tests menu (type *#*#7378423#*#* in dialer) revealed the problem was still there, but the area affected was a bit smaller, what explained why I could lower the notification bar again.
I believe this is a hardware issue. What makes you able to wipe the screen through the diagnostics menu is the fact that the area you can wipe is large, so when you swipe near the affected area, it wipes a larger area around it.
I've attached some screenshots showing what I got using the touch screen test (service tests menu).
I also found someone with a similar issue in another thread:
http://forum.xda-developers.com/showpost.php?p=60741536&postcount=22
Click to expand...
Click to collapse
Do your set has warranty? Have you taken it to the technicians yet?
---------- Post added at 02:56 AM ---------- Previous post was at 02:56 AM ----------
jipoid said:
hi,
i have a dead zone in the upper part of the touch screen, i have found multiple references to problems with touch scree, but i discovered that my issue is in software not in hardware.
if i run a diagnostics in settings->about phone>diagnostics->test->touchscreen everything works and i am able to clean whole display, so hw works, but no application including system is not able to use a rectangle with y=<150,280>
i also enabled developer options->show touches and the problem is probably in api, dead zone is there too, so no wonder that all apps have a problem.
i dont know when this problem started, but i am sure it was after 5.x upgrade
any ideas?
Click to expand...
Click to collapse
Did you find out any solution??
salehin4070 said:
Do your set has warranty? Have you taken it to the technicians yet?
Click to expand...
Click to collapse
My phone's still under warranty, I will contact them in the next weeks. If I can get any news I will post it here.
Sometimes when I turn on my phone the upper part of the screen doesn't work as well. Usually, turning the screen off and on again makes it go back to normal.
I don't think it's a hardware issue because I had my phone replaced (not because of this) and the problem persists. It doesn't bother me that much, however.
for last few days I m unable to swipe down the notification bar,its unresponsive over the whole notification bar. I cant even clear that zone while running the diagnostic test. please reply who has solution. I m really tensed. I don't have any warranty.
Have the same problem here. Does anyone already found a solution ?
Iam having the same problem on more than one place of the screen. Any solution?
Same Problem - Top half not working
I have about the same problem as the whole top half of the screen is unresponsive. Had it for about 3 weeks when it suddenly happened. Sent it away for repair about two weeks ago, still waiting on the outcome.
Hello, exactly the same problem with my Z3 Compact, I am sending it for repair next monday. Any updates from you guys?
Info
jipoid said:
hi,
i have a dead zone in the upper part of the touch screen, i have found multiple references to problems with touch scree, but i discovered that my issue is in software not in hardware.
if i run a diagnostics in settings->about phone>diagnostics->test->touchscreen everything works and i am able to clean whole display, so hw works, but no application including system is not able to use a rectangle with y=<150,280>
i also enabled developer options->show touches and the problem is probably in api, dead zone is there too, so no wonder that all apps have a problem.
i dont know when this problem started, but i am sure it was after 5.x upgrade
any ideas?
Click to expand...
Click to collapse
In this case it s possible to have software issue
so install PC Companion and use Update option and then Repair Firmware to wipe ur phone and install fresh firmware
if problem remains take it to service center for faulty touch screen
:good:
I Have the same issue after update with pc companion 23.4.A.1.200
Reinstalling the software didn't fix the problem in my case. If so many people have this issue i'd say it's about the built quality.
I got this issue in my device also. Just paid attention to it today. Sometimes it works fine, but sometimes no. I tried the test from diagnostics in the phone me, and sometimes i couldn't reach the upper area, around 1-2 millimeter width, but sometimes it works fine also in the test. I didn't perform any software upgrades, the phone has build 23.4.A.0.546, Android 5.1.1. May be it can be solved with any screen calibration? Any ideas will be appreciated...
I've recorded screen video, so you can see the problem area: https://youtu.be/rfn4j1yGluU
Thank you
Same problem. My device is d5833 brought in Australia last Christmas day. The problem occur three ago with the build 23.4.a.1.200. It wasn't fixed if upgrading to build 23.4.a.1.232 or wiped all to reset.
This evening my another d5833 also had the same problem with the build 23.4.A.0.546. I brought them on the same day.
I no sure if the android 5.1 cause this problem, but everything is ok before I upgraded. Probably the screen sensor was broken by the upgrades .
I have contacted the store, where i bought my device (www.clove.co.uk), and they will take care of sending it to Sony service center and repairing under warranty.
I also read about this issue on other forums, it looks like hardware problem, which can be fixed by touchscreen replacing.
I sent mine back to the store (handtec.co.uk) aswell. They are currently taking care of it. Anyway, I was told that I will be able to track the progress online, but I don't see the device in my account. Tried to contact them few times, so far they told me twice that the device was already sent back to me, and once that they have just received it back from repair. Opened a ticked, current status is "your item is booked with the manufacturer as soon as we got any information regarding your item from manufacturer we will update you via email". Let's see how it goes.
If you're rooted, reboot into recovery and wipe dalvik & cache (you don't lose any data or settings)... problem solved!
Brgds... /Tubgirl
Tubgirl said:
If you're rooted, reboot into recovery and wipe dalvik & cache (you don't lose any data or settings)... problem solved!
Brgds... /Tubgirl
Click to expand...
Click to collapse
10x, but my phone is not rooted. Already sent to service... Now i just have to wait...
Mine is also not rooted, and made entry in Sony for repair on 02/10, so far no response on the status.
Suddenly my xperia Z3 compact's Home button, back button or even the button which shows the background apps is not working. Although these buttons work perfectly when the device is locked which means nothing is wrong with the touch screen/display (at that time the call button, lock button and camera button are displayed respectively). But I don't understand why these buttons aren't working when the device is unlocked. I've already tested on "safe-mode". It didn't work. Then I flashed the device using flashtool and reverted back to kitkat. But still the same problem persists. I have attached two pictures so that you can understand my problem. Now someone please help me out.
salehin4070 said:
Suddenly my xperia Z3 compact's Home button, back button or even the button which shows the background apps is not working. Although these buttons work perfectly when the device is locked which means nothing is wrong with the touch screen/display (at that time the call button, lock button and camera button are displayed respectively). But I don't understand why these buttons aren't working when the device is unlocked. I've already tested on "safe-mode". It didn't work. Then I flashed the device using flashtool and reverted back to kitkat. But still the same problem persists. I have attached two pictures so that you can understand my problem. Now someone please help me out.
Click to expand...
Click to collapse
Try to repair the phone software using PC Companion, if that doesn't change anything either, I have no idea what could be wrong.
salehin4070 said:
Then I flashed the device using flashtool and reverted back to kitkat. But still the same problem persists.
Click to expand...
Click to collapse
Odd issue
Did you wipe anything with Flashtool?
I have a similar issue. I think it's a hardware problem.
You can try the service tests menu (type *#*#7378423#*#* in dialer), but maybe it won't detect any problem since the affected area is in the navigation bar.
I believe your phone recognizes touches in that area when the device is locked simply because it is possible to unlock the phone by swiping up starting from points a little higher than the area where the navigation bar is placed.
The complete description of my problem is in this thread, and I've also found someone who posted screenshots too.
I've attached some screenshots of my phone (using service tests menu).
Unfortunately, I haven't found a solution yet, so I'm thinking about sending it to repair.
istux said:
Odd issue
Did you wipe anything with Flashtool?
Click to expand...
Click to collapse
No! It just started automatically.....But then I rooted the device so that I could use gravity box and have some tweaks over the navigation bar. But nothing works!
joaomateus said:
I have a similar issue. I think it's a hardware problem.
You can try the service tests menu (type *#*#7378423#*#* in dialer), but maybe it won't detect any problem since the affected area is in the navigation bar.
I believe your phone recognizes touches in that area when the device is locked simply because it is possible to unlock the phone by swiping up starting from points a little higher than the area where the navigation bar is placed.
The complete description of my problem is in this thread, and I've also found someone who posted screenshots too.
I've attached some screenshots of my phone (using service tests menu).
Unfortunately, I haven't found a solution yet, so I'm thinking about sending it to repair.
Click to expand...
Click to collapse
btw....Using "Glove mode" helps a bit.....I just don't get it what's wrong in normal mode?
And I've rooted the device....used Gravity box to tweak the navigation bar. I've increased the navbar height from 100px to 110px. So. now it works somehow but only in horizontal mode. In landscape mode it's the same as before. And this thing not works when I'm running any apps. So, It's become kinda irritating to use any apps and lately the right side panel of the status bar has also stopped working. I just don't get it!
degraaff said:
Try to repair the phone software using PC Companion, if that doesn't change anything either, I have no idea what could be wrong.
Click to expand...
Click to collapse
Nothing works :/
salehin4070 said:
No! It just started automatically.....But then I rooted the device so that I could use gravity box and have some tweaks over the navigation bar. But nothing works!
Click to expand...
Click to collapse
I think it's a hardware problem
Flash a new clean stock firmware and bring it to a sony service assistance point.
Good luck!
istux said:
I think it's a hardware problem
Flash a new clean stock firmware and bring it to a sony service assistance point.
Good luck!
Click to expand...
Click to collapse
Yeah, Unfortunately It's a hardware issue.....I went to the service center today and they told me something like the Digitizer should be replaced meaning the whole display should be changed. As I've got no warranty, that leaves me with no choice but to spend a whole lot of money right now
I want to answer like "you have 1 centimetre screen protector or something?" but you already repaired your phone. Hope your phone will be better and your money spent is paid off with a great experiences. And i also hope your waterproofness will not gone after repair.:banghead:
Sent from my D6653 using XDA Free mobile app
Root your device. Install Resolution changer. Open it, leave the width value same, and the decrease the height value, it will make the back key panel null, and your back key position will change. you can use touchscreen smoothly with no problem, even in any app or video player
i have the same problem. Then i use the phone horizontally, everything is ok, anywhere on the screen responds my touch. I think it is a software problem.
Same problem
Inviato dal mio GT-N8000 utilizzando Tapatalk
facing the same problem second time...
This is still a problem for me. I believe it is a software problem. I tried the screen on a game that uses the screen, Piano Tiles 2. The game menu is at the bottom of the screen, right where the Home/Back button is supposed to be. But on the game, this area actually works. Whereas if you exit from the game, that same are-- that same area where it doesnt have a problem in-game-- no longer works when interacting with the sony OS.
What gives?
I also tried updating software, a different launcher, and nothing worked so far. Its been months now and it seems to be deteriorating.
I have the same problem, too. I think it is a software problem, because in the lock screen there is no problem. Using the buttons, in horizontal mode with Sony logo on the right, works.
I'm using official 23.5.A.1.291
It seems there are a lot of devices with this issue (mine is one of them)
Please check here
http://talk.sonymobile.com/t5/Xperi...ll-down-difficult-in-home-screen/td-p/1020360
and here
http://talk.sonymobile.com/t5/Xperi...back-and-home-button-not-working/td-p/1047855
I sent my phone to the assistance last week, I've just received the confirmation it has been repaired but at the moment I don't have any report.
I'm asking myself if this kind of issue could start again in the future... when the warranty will be expired
If any of the capactive keys ( Home, Back and Menu ) buttons don't work. The Z3 Compact has soft-keys so you could try either of the two:
1) Flash a clean ftf, wipe everything. If it works after this it was most likely just a software bug/glitch, but if it still persists..
2) Its most likely a hardware issue related to the digitizer, you could either send it to Sony if you have warranty, or get it fixed by Sony or a black market fixer if you want to save some cash
Good luck
Revontheus said:
If any of the capactive keys ( Home, Back and Menu ) buttons don't work. The Z3 Compact has soft-keys so you could try either of the two:
1) Flash a clean ftf, wipe everything. If it works after this it was most likely just a software bug/glitch, but if it still persists..
2) Its most likely a hardware issue related to the digitizer, you could either send it to Sony if you have warranty, or get it fixed by Sony or a black market fixer if you want to save some cash
Good luck
Click to expand...
Click to collapse
In your opinion isn't quite strange a lot of users have the same issue in the same range of time? This make me think to a bug, not to an hw issue.
Furthermore now also the Z3 seems to have the same...
http://talk.sonymobile.com/t5/Xperia-Z3/Cannot-pull-down-status-bar/m-p/1033034#U1033034
In few days I should have back the phone, will see
A solution that worked for me
Hi,
I'm no expert but the following worked for me.
It seems an app was installed or upgraded that invisibly smothered the screen and prevented interaction.
1. Goto Settings / Apps / Settings (cogwheel) / Draw over other apps / Change all the apps to "No".
2. If you have installed the "Back Button" app, goto Settings / Accessibility / Back Button / Turn off.
The above got it working again - just.
Then goto Settings / Display / Glove mode / Turn on.
Worked a treat. Good luck.
Hi guys,
In short....it's been an week since my Z3 compact D5803 lower speaker stopped working. I've tried almost everything (hard reset, cleaning data from smart connect, restarting in safe mode) but nothing happens. I was just hoping for some advice whether it is a software or hardware issue and what could be done.
Will appreciate any suggestions. Thanks in advance.
P.S. I'm currently running MM 6.0.1; 23.5.A.0.575 on NON rooted device.
nikolay.nachkov said:
Hi guys,
In short....it's been an week since my Z3 compact D5803 lower speaker stopped working. I've tried almost everything (hard reset, cleaning data from smart connect, restarting in safe mode) but nothing happens. I was just hoping for some advice whether it is a software or hardware issue and what could be done.
Will appreciate any suggestions. Thanks in advance.
P.S. I'm currently running MM 6.0.1; 23.5.A.0.575 on NON rooted device.
Click to expand...
Click to collapse
First use the service menu to test the speaker,
open the phone and type *#*#7378423#*#*
select service tests - stereo speaker right & stereo speaker left.
If the speaker is working then it's a software fault.
If it's faulty then you should try and get it fixed via Sony.
Register your Sony phone
Then call support and explain the problem with the phone.
They will get you to try repairing the phone with PC Companion, so be prepared to try this or at least say you have.
They will give you the address of a service centre to send it to, along with a repair code.
Wait 5 days for your repaired phone.
Edit: your phone will be reset to the latest build, so make sure you retrieve any important data before you send it off. Be prepared that it will be factory reset.
Thanks a lot. So I've tried what you suggested and the speaker didn't make any sound. So I'll send it for service.