Hello all,
I just purchased a Sprint HTC One that has previously been flashed for Page Plus. I did an online chat with PP to do an esn swap. The rep said everything on his end went fine, but my One would not receive service. I just got back on chat and had PP swap esns back to my original phone, and the service works fine.
I looked at the "current username" and Phone Number fields on the One (in the Phone Identity page), and it looked like it did not accept my correct phone number, as there is a number in those fields I do not recognize - presumably the previous owner's old number.
Do I need to manually change the phone number on my phone? If so, would you please direct me to a tutorial on how to do so? Thanks!:good:
Related
I received a brand new touch pro yesterday from Sprint. I performed an activation online and I can place calls and send text messages with no problems. However, the internet connection doesn't work. I called sprint and they tried to get me to program the phone but the unlock code they provided doesn't work. They gave me two unlocked codes to try. I even tried to use the GETSPC program and the codes generated there still doesn't work. Any reason why? I noticed that under the device information section, the MEID displays the HEX rather than the DEC number. Is there a way to fix this issue? Thanks.
It's an account provisioning problem. Stop by a Sprint store and have them look up your account. Otherwise, just get the unit exchanged if it still doesn't work.
At first I opened thread a thread (http://forum.xda-developers.com/showthread.php?p=4468480) regarding not getting prompt for a sim unlock code using a gophone sim. I got around that by trying another (international) sim I had laying around, so was able to then use an unlock code to unlock my phone.
At this point, though, I am still stuck, as I am not able to connect to the AT&T network using a gophone sim.
sim works fine in a different phone
The ROMS I have used:
"The HTC ADP 1.5 CRC1 ROM" from
http://forum.xda-developers.com/showthread.php?t=538456
cyanogenmod 4.0.4
To note, no APNs show under settings>wireless controls>Mobile Networks>Network>Access point names when I put non-tmobile sims in. When I add one, it still does not show up on the list. I have also tried clearing the data partition and tried setting up an APN during the setup procedure - no dice - the APN I just edited and saved does not show up.
Anyone have any ideas?
Thanks
I can say I don't got any, other than it don't like your go phone, I am afraid that if you get it working at this point, it might go kaboom in spite.
Those g1s are some finiky creatures, beware they attack if startled
FIXED!!!!
I dont know if this is new for gophone or anything .... but apparently "new" gophone accounts are tied to the IMEI number that you first start your account with. At least this is what they told me when I called into the gophone service center.
Anyway... I worked with a tech who seemed quite knowledgeable. I convinced her to change to IMEI number linked to my account and change it to the G1's IMEI (to note - I honestly answered every question asked of me, such as the phone being an unlocked G1 I bought on ebay). At first it did not take - I waited an hour to see if maybe it was something that just needed to propagate thorough AT&T's network. The tech called me back. Because it did not work, she changed it back to the original phone on the account. I then asked her to please change it back to the G1's IMEI and please just leave it - I would wait a day to see if that helped any. She changed it back to the G1's IMEI and then I told her I would continue to play with the phone. Right after our call ended, my phone all of a sudden connected to AT&T's network.
I hope that this helps someone out. I know that I am happy as I can finally get playing around with this thing.
Thanks to those who offered advise.
Hey I'm having a very similar problem with my Dell Streak 5 and my GoPhone SIM card, I've even gone through the IMEI process with support from AT&T and I guess they successfully changed the IMEI linked to my SIM card to that of my new Dell Streak 5 but it's been 4+ hours and it's hasn't been "updated" in their system. Though the IMEI is now correctly linked to my Dell Streak 5 I still get no service and cannot connect to any network. I'm stumped!
Hey Guys, Need a little help!
Ok, I bought a G1 from eBay (I know I know bit risky!). Recieved it today, put in my Sim card (Orange UK), and it's opened up into the setup (login to gmail blah blah time settings), got into the phone mode, but it's not picking up any network on my SIM card
I can get internet (After inputting the APN settings..)
I have looked on the "About" status, and noticed the telephone number is: 07********58622#
I don't know where the 622# is coming from, because it isn't my phone number!
I go to the Network Selection, Choose Orange, and it says "Your SIM card does not allow a connection to this network"
Any idea's?
when you call your number does your phone ring? and can you place calls with your real number showing up? if yes then i see no problem
Nope, I can't ring out, and I can't recieve incoming calls.
That number is on your sim card, not the phone. It shouldn't effect service though. Infact Mine was 00000000000 until a few months ago when some app wouldn't work because that number wasn't correct. Call TMo and say "google phone" when you get someone tell them you need your sim card updated.
Hi, thanks for that information, bit I have tried it in another g1 and everything worked as normal. Guess it's a hardware fault or a IMEI block
I have the same problem, and I don´t find de answer
I purchased my X1a on eBay more than a year ago from a Californian who claimed the phone was unlocked. I turned to Canada's Rogers for a GSM SIM, and it has worked beautifully since, ... except that Rogers' coverage is darn bad here in Newfoundland. Sick of it, finally I gave Rogers notice because Telsus looked up its ESN and claimed they'd be able to support it on their HSPA network.
However, come today ... Telus installs their SIM, and the ESN is rejected. The guy behind the desk makes a call, and Telus central states that the only reason can be that the phone is still locked(?) Is it possible that it could have been locked to ATT and it just happens to work with Rogers? The phone doesn't have any thing on it to imply it once belonged to any US carrier.
Please advise ...
TIA & cheerios from the Avalon Peninsula
Has Telus completely made the switch to GSM yet? I'm from the US, so sorry for my partial ignorance If they're still in the works, from what you said they're using ESN (which is a CDMA serial number); the Xperia doesn't have an ESN, it only has an IMEI (GSM standard).
One major reason it might not work is because each type of serial number has a different amount of numbers in them. ESN DEC (or MEID DEC) uses 18 numbers, ESN HEX (or MEID HEX) uses 14 letters and numbrs, and IMEI uses 18 numbers. ESN and IMEI are incompatible, while DEC and HEX are interchangable, since they're both CDMA standard. Maybe mention this to them and it'll jog their memories, and give you more specific information
Xenithflare said:
Has Telus completely made the switch to GSM yet? I'm from the US, so sorry for my partial ignorance If they're still in the works, from what you said they're using ESN (which is a CDMA serial number); the Xperia doesn't have an ESN, it only has an IMEI (GSM standard).
One major reason it might not work is because each type of serial number has a different amount of numbers in them. ESN DEC (or MEID DEC) uses 18 numbers, ESN HEX (or MEID HEX) uses 14 letters and numbrs, and IMEI uses 18 numbers. ESN and IMEI are incompatible, while DEC and HEX are interchangable, since they're both CDMA standard. Maybe mention this to them and it'll jog their memories, and give you more specific information
Click to expand...
Click to collapse
Thanx for your response
The Telus guy I first talked with took the battery out and looked up the # in their database and stated it would work. Today's Telus guy used the Xperia's OS to find the # indicated. The number, referred to by the OS as IMEI, actually has 15 numbers in it. The only difference from what's reported behind the battery is 35774202-003213-8(?)
rarewolf said:
Thanx for your response
The Telus guy I first talked with took the battery out and looked up the # in their database and stated it would work. Today's Telus guy used the Xperia's OS to find the # indicated. The number, referred to by the OS as IMEI, actually has 15 numbers in it. The only difference from what's reported behind the battery is 35774202-003213-8(?)
Click to expand...
Click to collapse
The serial number printed on the phones will occasionally have dashes or spaces interspaced in the numbers, because it makes it easier to input than having a long string of numbers.
So, they confirmed the IMEI, and yet it still doesn't work? And it worked for a Roger's SIM just recently... I could see an issue activating the phone on a new account, because their system won't have the X1 in it, but that shouldn't stop the SIM from reading. Hell, AT&T has no idea what the X1 is, and my account says I'm using a Motorola flip phone XD But the SIM works wonderfully. Assuming it's a brand-new account, see if they can enter a different IMEI in their system to start with (here in the States, I'd say you should just get a free subsidized phone from them, but put the SIM in the X1)? If the SIM is rejected, it can mean it isn't activated... so it could be just the initial set-up IMEI. Sorry if that was a little confusing, I had random ideas popping up everywhere
Well, that was my only guess. If that doesn't work, I'm stumped
Xenithflare said:
...
Well, that was my only guess. If that doesn't work, I'm stumped
Click to expand...
Click to collapse
You should be confused!
I printed your 1st response and thought I'd swing by the Telus store on my way home. As it turned out, another Telus store was closer and was not affiliated with the previous. I told the woman my story, showed her your message ... and then she immediately took the SIM out of her phone and put it mine ... fired it up, and then reports "It works OK with my SIM(?)"
The previous Telus store had given me the SIM originally tried, so this woman puts it in and reports "It works OK with your SIM(?)" ... and then proceeds to sell me my month-to-month plan.
The moral ... well, I don't know what to make of it, except to believe that the 1st Telus store did not really need to check with Telus central (or their affiliated central) to see if my SIM would work. IE, it simply works! ... go figure ...
Thanx again
This topic is covered here and there in forum replies/other sites (credit to this Android Authority writeup on the same issue with the 6T for its phrasing that finally got the point across to my Verizon tech support) but I don't think anyone's made a dedicated thread yet for steps on Verizon, CDMA-less activation of the OP7P.
This is for if you're having issues swapping SIMs from a prior phone. In my case, I received my Verizon signal, could place calls and send texts, but incoming calls all came from "Restricted" and no texts came through. I didn't do much other testing because knew CDMA-less wasn't activated.
1. Get your IMEI and ICCID ready (phone & SIM IDs)
- Dial *#06# on your OP7P and log the IMEI1
- If you don't have access to a phone that can show you your SIM ID (the ICCID) you can sign into your Verizon account, navigate to the phone line/activation info, and see the 19/20-digit ICCID there (starts with 89). Log this too.
2. Make sure your SIM is in the OP7P & get in touch with Verizon support
- Start mentioning CDMA-less activation right away, if you're lucky you'll get someone who knows what it is already
- I used their Facebook chat, worked all right (lots of different techs reply to you)
- They will need the IMEI and ICCID info from you once you verify your account info
- If they tell you your phone seems activated on their end, but it clearly isn't, send them this exact message:
Are both the billing and network profiles on the line the same, i.e., they both say I am using a OnePlus 7 Pro? The CDMA-less option might not show up unless those are synced.
- Shortly after I sent that message, someone got it figured out and everything started working fine--visual voicemail, HD call, incoming/outgoing SMS/MMS, etc.
I just took it to Verizon store and they popped in a Sim. It picked up the network right away but they had to go on verizions bring your own device page to activate
This can all be done online easily. All I did was pop in my old SIM from GS8+, added new device on my account, and there's an option for no CDMA. Took 5 min, no issues
djhulk2 said:
I just took it to Verizon store and they popped in a Sim. It picked up the network right away but they had to go on verizions bring your own device page to activate
Click to expand...
Click to collapse
I chopped my own microSIM, it has sentimental value to me and I want to keep it. And I'll do anything to avoid having to go to brick & mortar Verizon.
ktimque said:
This can all be done online easily. All I did was pop in my old SIM from GS8+, added new device on my account, and there's an option for no CDMA. Took 5 min, no issues
Click to expand...
Click to collapse
Fwiw I also started on the "bring your own device" page and got through the first couple steps, but when I entered my ICCID, it told me my SIM was not compatible and that I'd need a new one. I could not find anything mentioning CDMA on my end--do you remember what step that happened at for you? Once I ran into that wall, I got in touch with Verizon support, and I think it's why they were thinking I was already activated (since I had done some of the steps already online). I just skipped that part of my journey in the guide because I think it was ultimately irrelevant to it working out for me.
Jesse402 said:
Fwiw I also started on the "bring your own device" page and got through the first couple steps, but when I entered my ICCID, it told me my SIM was not compatible and that I'd need a new one. I could not find anything mentioning CDMA on my end--do you remember what step that happened at for you? Once I ran into that wall, I got in touch with Verizon support, and I think it's why they were thinking I was already activated (since I had done some of the steps already online). I just skipped that part of my journey in the guide because I think it was ultimately irrelevant to it working out for me.
Click to expand...
Click to collapse
Unfortunately no it was awhile ago, but I remember not having to call VZW or even talk to support. I think once I entered my IMEI it picked up the fact that it was CDMA-less
ktimque said:
Unfortunately no it was awhile ago, but I remember not having to call VZW or even talk to support. I think once I entered my IMEI it picked up the fact that it was CDMA-less
Click to expand...
Click to collapse
Maybe the age of the SIM has something to do with it/is yours newer? It knew I had a OP7P too once I got through IMEI but it was the SIM it didn't like. I've had this SIM since the Galaxy S4 (maybe even in an iPhone 4S? but I'm thinking they swapped me when I got the S4) and it was last in a Pixel.
Jesse402 said:
Maybe the age of the SIM has something to do with it/is yours newer? It knew I had a OP7P too once I got through IMEI but it was the SIM it didn't like. I've had this SIM since the Galaxy S4 (maybe even in an iPhone 4S? but I'm thinking they swapped me when I got the S4) and it was last in a Pixel.
Click to expand...
Click to collapse
Yeah that's possible, I think mine was new as of my S8+
Yes each Sim is registered to spefic device. If you want swap out old Sim u need find way to deactive Sim first and then activate it with the new imie