Hi,
Hopefully someone can help here - I'm assuming its an isolated situation since no one at Verizon (US) or M1 (Singapore) can help me with. I have a HTC One (Verizon) that works perfectly in the states. I am overseas for a few months and confirmed with VZ Global Services that the phone is pre-unlocked so any local carrier will work.
I chose M1...everything on the phone works great, calling / SMS / Internet / Data...etc. However I am given this error anytime I try and turn on the Mobile Hotspot or USB Tethering:
"None VZW UICC present
A Verizon Wireless LTE SIM card is not detected. Mobile Hotspot/Mobile broadband Connect service needs a Verizon SIM card in order to work."
note:: Hotspot works perfectly in the states....
I've spent a lot of time on with VZ Global Services and at the M1 store here. VZ was not helpful, as soon as I admitted to using a SIM that was not theirs, they stopped all support. At M1 store we tried a variety of SIM cards; prepaid, postpaid...etc. None of them fixed the problem. Only suggestion left is to call HTC. So thats why I posted this in the general HTC rather than Verizon specific.
If anyone has any idea how to go about troubleshooting this it would be most appreciated.
Thanks in advance.
I should add - the phone is stock, not Rooted, APN changed to sunsurf (which is what M1 uses).
I am having the exatct same issue right now. I am in India and I have a prepaid SIM card from Idea and when I try and use the mobile hotspot I get the same error.
When activating the Hotspot function the device does an entitlement check against Verizon's server. Without a Verizon Sim it will automatically fail and not allow hotspot usage. Only way around it is rooting and removing the entitlement check or using a custom non-verizon rom.
i belong to India, i have htc one max,and i have also facing same problem,please tell me any solution if possible
Related
Hello All,
I have been thinking about traveling to Japan this coming year; I have looked at Verizon's International plan, and it seems like they are very pricey.
I have heard that the VS980 has GSM support, with no LTE, which is fine. I have looked into the h20 network, as they have exceptional prices for their international plan.
I have googled it and have gotten mixed answers, so I came here. I have a h20 sim card, and it pulls the APNs, but does not get any service. Is it that I am using a custom rom?
Thanks for the help in advance! :laugh:
aerial irrntsrt
Please someone answer this. I'm in a similar boat.
I'm on the stock verizon ROM. I have a Piranha mobile sim card. I am testing the setup in the US to verify it works. It connects to the T-mobile/Piranha voice and sms network, but data is not working.
Their setup instructions call for setting the apn to openroamer.com, but no mention on the mnc or the mcc values. If I just set the apn to openroamer.com I'm able to save and select it, but as soon as I change the mnc or mcc values to t-mobile the apn disappears after I save. Do I need to set the mnc and mcc values to something specific? I tried to track down exactly what they do, with no luck.
I see mention in another thread that Verizon locks the phones to be unable to connect to other US domestic networks. They also mention that once I'm overseas I'll be fine. I'm skeptical.
I was thinking of going to the t-mobile store to see if I could borrow a sim card to confirm it's a firmware issue. I would rather not root at this point. Any other courses of action?
Thanks for shedding any light.
buttercm said:
Please someone answer this. I'm in a similar boat.
I'm on the stock verizon ROM. I have a Piranha mobile sim card. I am testing the setup in the US to verify it works. It connects to the T-mobile/Piranha voice and sms network, but data is not working.
Their setup instructions call for setting the apn to openroamer.com, but no mention on the mnc or the mcc values. If I just set the apn to openroamer.com I'm able to save and select it, but as soon as I change the mnc or mcc values to t-mobile the apn disappears after I save. Do I need to set the mnc and mcc values to something specific? I tried to track down exactly what they do, with no luck.
I see mention in another thread that Verizon locks the phones to be unable to connect to other US domestic networks. They also mention that once I'm overseas I'll be fine. I'm skeptical.
I was thinking of going to the t-mobile store to see if I could borrow a sim card to confirm it's a firmware issue. I would rather not root at this point. Any other courses of action?
Thanks for shedding any light.
Click to expand...
Click to collapse
It turns out to be a activation error for me, after I correctly activated the sim, it worked! (silly me!)
For your problem, I looked on your carriers website/ help websites and there are no values except the APN.
You might need a data plan active. I would try using other carriers, because for me the h20 sim worked with data.
Verizon has no control over what network you go on either, FCC has a couple laws that prevent from Verizon doing that except exclude the hardware needed to connect to other networks.
Sorry I could not help.
I popped my Aio Wireless (AT&T) SIM from my Nexus 4 into my G2 and after a little APN tweaking I had HSPA+ working with no issues. It is my understanding if you have AT&T Band 4 LTE (limited markets) and the correct service providor, it will even connect 4G/LTE on AT&T networks. I swapped my Verizon SIM back in and removed the APN's and all was well on Verizon again. I am stock (KitKat) and rooted with only a few few Xposed modules installed, no custom ROM.
It sounds like, from reading the posts above, the Verizon LG-G2 IS a World Phone and should function straight on from stock on a UK provider like Three just by purchasing a sim and plugging it in then configuring the APN settings !
The problem is that when my Susan went just this morning to a Three store in London, the guy there told her that her Verizon LG-G2 was LOCKED to Verizon network only, and that she would have to do something like obtain an unlock code because the phone would not work on any other provider until she did that.
Verizon's International folks told us earlier that the phone would work fine, given GSM frequency issue restrictions, overseas and there was no need for any UnLock proceedure or code.
Does she just need to find a competent tech at a different Three store ?
Or is she going to be unable to play Ingress the whole two weeks she is over there in England and Scotland ?
Update...both Three and Vodaphone folks in London have now told her that the Verizon LG-G2 is carrier locked and cannot be used without Verizon unlocking it on any other network. So, Verizon was wrong and she is limited to WiFi only for the next two weeks ?
Sent from my Nexus 5 using Tapatalk
trent999 said:
Update...both Three and Vodaphone folks in London have now told her that the Verizon LG-G2 is carrier locked and cannot be used without Verizon unlocking it on any other network. So, Verizon was wrong and she is limited to WiFi only for the next two weeks ?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
No global mode Verizon phones are carrier locked.
Sent from my Nexus 4 using Tapatalk
It is very odd. We tried it on a T-Mobile sim over here before she left, I am pretty sure, and it just worked. Still, over in London Three & Vodaphone say it is locked and useless on their networks and their sims don't work.
Maybe it is subsidy-locked ?
Maybe they just didn't set the APN and data settings right at the stores ?
Sent from my Galaxy Nexus using Tapatalk
I bought an unlocked Rogers Moto X to use on AT&T's network but after fiddling around with the APN settings I'm still unable to get it to connect to LTE. HSPA works fine.
I called AT&T and they said they were unable to recognize my phone on their network that's why it cannot receive LTE? I'm using their nano sim.
I'm not sure if the previous user had modified the software so I'm attaching the about phone here.
Thanks for everyone's help in advance
It's not the phone, it is the programming on your sim card. You need AT&T to provision it for LTE. If you search you can find a few threads talking about similar problems.
Steve-x said:
It's not the phone, it is the programming on your sim card. You need AT&T to provision it for LTE. If you search you can find a few threads talking about similar problems.
Click to expand...
Click to collapse
Should I go to AT&T and get a new sim card from them? I called their customer service and technical support, haven't been very helpful, they keep blaming my phone.
I've got a an unlocked rooted VZW DE. I'm going to Europe. Is the phone SIM unlocked ?? Can I just insert a European sim card ?
IOW, does an unlocked bootloader also unlock the sim card ? Or do I have to spend an hour talking to Verizon?
Thanks,
sean
After talking with VZW, they tell me the phone comes SIM inlocked! Interesting if true. I'll find out next week.
sean
Any Verizon LTE phone should automatically be sim unlocked without the bootloader being unlocked due to Block C agreements requiring Verizon to allow any compatible phone to use the network. Since LTE is basically the evolution of GSM, most (I won't say all, because there may be an exception) LTE devices have GSM capabilities. Verizon can't legally sim lock the LTE radios, so they have just stopped sim locking global phones.
tl;dr Yes, it is by default sim unlicked. Just throw in the sim and update apn settings if necessary (they may be preprogrammed). You probably won't have LTE, but HSPA (and, I assume, HSPA+) should work fine.
Edit: I just reread and realized that you had updated the post with what I just said... You can ignore this.
No. I appreciate the background. And really pleased it confirmed what Verizon said.
Is there a list someplace of the APN s for French providers? I can just imagine trying to find it out from the kiosk manager using my French!
Sean
Sent from my XT1060 using XDA Free mobile app
I think they may have that information on the provider's website. You may want/need to plan ahead to determine what carriers are there (which you probably know already) and check out their sites, or you can probably Google '[Carrier Name] apn settings' and find it that way. I've never been in a situation to change the apn settings, but I think once you insert the new sim, the setting is available under Settings > Wireless and Networks > More... > Mobile Network Settings > Access Point Names.
Hi Guys, I'm wondering if someone more knowledgeable can help advise. I've spent 12 hours and cant activate my Unlocked Qualcomm Note8 on any of my service providers (SMN-950U1.)
I want to use it on Boom Mobile Red (Verizon MVNO)
I cant get the Network Operator to configure, when I select Verizon it fails on configuration. I'm not referring to APN because I do not even get calls, the Operator is listed as "Emergency Calls Only". The Sim works perfect on my Pixel XL and iPhone 7 Plus. This phone was purchased unlocked form Samsung direct with clean IMEI. I called Samsung and they have no idea, they said the phone is defective, which I believe it is not.
I had an issue activating with Sprint and still have not had Data working, though I was able to get calls. I've given up w/ Sprint and will upgrade that line with a iPhone X.
I inserted my friends Verizon Post Paid Sim from his Moto Mod phone and everything was perfect (calls, TM, LTE calling) and the phone got LTE+. Is it possible the Note8 unlocked will only work with the big 4 carriers, ST and TW? I read a similar issue people from Boost Mobile have when they insert their sims it says invalid Sim. I really have no idea what is going on - Boom doesn't have many customers and their support team has never delt with this issue, they said the phone is defective. Has anyone been able to use a Unlocked Note8 on Boom? I've tried flashing various variants of firmware, including Verizon with no success. I'm puzzled with what is going on.
Hi. I'm new (and old) so apologies in advance for any faux pas. I couldn't find another thread with a problem like this, so I'm posting a new question.
Here's what happened:
I have been using Ting MVNO SIMs on two Galaxy S8 phones for about 18 months. Preparing for an overseas trip, I asked T-Mo to unlock the phones so I could use foreign SIMs.
T-Mo unlocked the phones, but now I can't get wi-fi calling to work on the Ting SIM. Tried a MintMobile and FreedomPop and the same thing, no option in the tools or phone app to activate wi-fi calling although it is activated at the MVNO and the E911 addresses are correct.
T-Mo says it's impossible that unlocking did that. Well, it happened. Ting doesn't have a clue about how/why it happened or how to fix. Samsung says it's the carrier's problem not theirs.
I factory re-set hoping it would restore the lock, but that didn't do anything. I don't get a signal at my home, so wi-fi calling is necessary. My next step is to buy new phones.
Ideas? Thanks!