Hello. I recently got a Moto X and I've been trying to update it but when I go to settings then update. It says that there's already an updating being downloaded. Problem is, there isn't. I've tried lots of things like, force closing MotorolaOTA, Clearing data and force closing Google services framework. I've factory reset, Cleared Cache Partitions, tried downloading in a different WiFi. But none of those worked.
put here a picture of the screen of the mobile information
Specker_ said:
put here a picture of the screen of the mobile information
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Here you go.
If it makes you feel any better I'm having the exact same problem. I was coming here to post as a last resort and saw your post. I bought the phone yesterday morning and got it all setup and saw the update so started the update. 24 hours later and it still says an update is in progress. I decided to try to install the Motorola Device Manager on my PC and it says an update is already in progress... even after I force closed Motorola OTA on the device. So frustrating to have all these issues with a new phone I was so excited about buying after coming back to Android after a couple year stint with iPhone 5 and then iPhone 5s.
dusty2422 said:
If it makes you feel any better I'm having the exact same problem. I was coming here to post as a last resort and saw your post. I bought the phone yesterday morning and got it all setup and saw the update so started the update. 24 hours later and it still says an update is in progress. I decided to try to install the Motorola Device Manager on my PC and it says an update is already in progress... even after I force closed Motorola OTA on the device. So frustrating to have all these issues with a new phone I was so excited about buying after coming back to Android after a couple year stint with iPhone 5 and then iPhone 5s.
Click to expand...
Click to collapse
I bought it yesterday afternoon. And let it update all day but woke up to this. Tried Motorola manager and got the same error as you. Its weird cause my mom got the same phone 2 days ago and is happening to her too.
ATT_XT1058_4.2.2-13.9.0Q2.X-116-X-17-51_CFC_1FF.xml.zip
but this is not the latest version?
Specker_ said:
ATT_XT1058_4.2.2-13.9.0Q2.X-116-X-17-51_CFC_1FF.xml.zip
but this is not the latest version?
Click to expand...
Click to collapse
No. There's a new one. I thought this one was the newest.
this is the youngest? ATT_XT1058_4.2.2-13.9.0Q2.X-116-X-17-54_CFC_1FF.xml.zip
try installing this same tutorial http://forum.xda-developers.com/showthread.php?t=2509676
Specker_ said:
this is the youngest? ATT_XT1058_4.2.2-13.9.0Q2.X-116-X-17-54_CFC_1FF.xml.zip
try installing this same tutorial http://forum.xda-developers.com/showthread.php?t=2509676
Click to expand...
Click to collapse
I'm talking about the camera update. http://www.att.com/esupport/article.jsp?sid=KB422438&cv=820#fbid=xSa2tT5pGhe
Does turning on the WiFi help? Maybe its restricted to download in 4g to not eat your data plan up? Or how about doing master reset?
Sent from my XT1060 using xda app-developers app
I was on Wi-Fi for like 24 hours straight and it didn't download. When I leave my house and lose Wi-Fi I get a notification that says " Download will resume in Wi-Fi coverage" and the progress bar shows 0% even after several hours on high speed Wi-Fi. I also tried a complete restore and it still doesn't work. I wonder if the servers are having issues?
Sent from my XT1058 using XDA Premium 4 mobile app
if you aren't worried about data then you can just use rsd to flash the updated FW on your phone. or manually do it. Or you can just push the OTA update file that it is trying to download manually into your /cache folder and then when you reboot the phone it will start installing the ota. easy workarounds. I haven't ever downloaded the OTA over the air actually. just push it to my phone from a computer so i don't have to wait for it to eventually pop up on my phone durring their rolling releases
njd15 said:
Does turning on the WiFi help? Maybe its restricted to download in 4g to not eat your data plan up? Or how about doing master reset?
Sent from my XT1060 using xda app-developers app
Click to expand...
Click to collapse
I've tried multiple WiFi networks. I'm aware AT&T doesn't allow to update over data.
I don't know if this applies, but I had a similar issue with my Nexus 7 (2013). It wouldn't see the most recent update (JSS15R), even though it had been out for weeks. It just kept saying 'Your tablet is up to date.' While it's not quite the issue you're having, it might have an effect.
I went into Settings -> Apps and cleared data from both Google Services Framework and Download Manager. Then I rebooted and checked for an update again. I think it didn't work the first time, so I tried it again.
Hope it works, I hope to be getting a Moto X soon and would like to know if this works in case it happens to me!
Weirdest thing... I was out of the house for a couple hours so the download showed as paused in notifications.... I walked back into the house, picked up my Wi-Fi, and the update popped up as being ready to install within a minute. Hopefully yours eventually come through too Doctor.
Sent from my XT1058 using XDA Premium 4 mobile app
dusty2422 said:
Weirdest thing... I was out of the house for a couple hours so the download showed as paused in notifications.... I walked back into the house, picked up my Wi-Fi, and the update popped up as being ready to install within a minute. Hopefully yours eventually come through too Doctor.
Sent from my XT1058 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Weird. Went and clicked to update and took about 3 seconds. Must've been something with their servers.
Related
The wife and I both have received this error message that can not be gotten rid of by rebooting "facebook (build 144481) download requires network" it just will not go away. We have strong 4G LTE and WIFI signals. Not sure what it is. We rooted both phones with the tools found on this forum. Any help or direction is greatly appreciated
andyshowfan said:
The wife and I both have received this error message that can not be gotten rid of by rebooting "facebook (build 144481) download requires network" it just will not go away. We have strong 4G LTE and WIFI signals. Not sure what it is. We rooted both phones with the tools found on this forum. Any help or direction is greatly appreciated
Click to expand...
Click to collapse
I get the same message as well on my Samsung S3 not rooted...
Dennisjknight said:
I get the same message as well on my Samsung S3 not rooted...
Click to expand...
Click to collapse
Not sure if it has anything to do with it or not, but later in the day that my wife received her error message (yesterday) she got the JB update
I also got the Facebook (Build 14481) download popup on my Samsung Galaxy S. Uninstalling Facebook app does not help and rebooting also does nothing.
How do I get this Facebook download notification to go away and stop it from downloading?
Again not sure if it has anything to do with JB rolling out, but now my "system updates" option in "about phone" is unavailable
Facebooks latest android update is skipping Google play store. They're updating directly through Facebook. Which raises a lot of concerns. And I'm sure rooted or custom devices are conflicting with this change.
I got the same thing on my GNex. I was able to long click the download and stop it (download manager), but it started again shortly. I just cleared the cache in D/L manager, we'll see how that goes.
trdrjeff said:
I got the same thing on my GNex. I was able to long click the download and stop it (download manager), but it started again shortly. I just cleared the cache in D/L manager, we'll see how that goes.
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Click to collapse
Mine kept trying to download over and over and over...
I turned WiFi on, and it finally went away. They probably made it so it only downloads over wifi, but they probably stupidly wrote it so it polls for wifi connectivity instead of registering for a callback event. My phone was getting hot, until I got this notification to go away.
Exology said:
Facebooks latest android update is skipping Google play store. They're updating directly through Facebook. Which raises a lot of concerns. And I'm sure rooted or custom devices are conflicting with this change.
Click to expand...
Click to collapse
How do we stop it?
Having Facebook (build 144481) issue as well
VZW Galaxy Nexus Rooted, stock 4.1.1
mine won't stop....I even UNINSTALLED all facebook....and then cleared all data and cache and force stopped downloads and download manager...rebooted....
the Facebook (build 144481) download restarts again....and NEVER gets anywhere or does anything!!
WTF!!!
If you connect to WiFi and click on it, it will look like its downloading and then it will go away. DROID RAZR HD!
Update to Facebook issue
fallsgable1 said:
VZW Galaxy Nexus Rooted, stock 4.1.1
mine won't stop....I even UNINSTALLED all facebook....and then cleared all data and cache and force stopped downloads and download manager...rebooted....
the Facebook (build 144481) download restarts again....and NEVER gets anywhere or does anything!!
WTF!!!
Click to expand...
Click to collapse
UPDATE
Issue Resolves with WIFI use...whatever the Facebook (build 144481) was or is.....
This thread should probably be moved to a more general area. I'm also receiving it on a Samsung Vibrant rooted on 4.2.1.
Possible fix.
Long press on the error and then select app info, force stop. That should do it.
I got the same thing on an LG escape, and turning on WiFi doesnt help it. Nor does a reboot. Fing FB that I dont even use.
crystallball said:
Long press on the error and then select app info, force stop. That should do it.
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Click to collapse
Tried that, it just comes back like 5 minutes later. I'll have to try connecting to wifi to see if it clears. Right now it seems to go on indefinitely without showing any progress. BTW I have an HTC One X+ stock.
cyclejim said:
I got the same thing on an LG escape, and turning on WiFi doesnt help it. Nor does a reboot. Fing FB that I dont even use.
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Click to collapse
fixed or resolved the issue for me in a matter of seconds...perhaps whatever the download update is....yours is locked up...try rebooting and having wifi on, so when the download restarts it's utilizing the wifi from the start...
Mine is gone!
Mine doesn't do that anymore. I first uninstall all facebook apps including the messenger one. You might have to clean the catches too.
Sent from my SGH-T999 using xda app-developers app
I went into my download folder and found it. Checked the box and trashed it. It is gone for the moment
I got this crap too now. When I get home I'll see if the Wi-Fi helps. At least I know I'm not alone!
Sent from my SCH-I535 using Tapatalk 2
So this could possibly gonna go in the general Q&A but i'll throw it in here and if it needs to be moved it can. So i got my moto x today from the cybermonday sale and everything went well got the sim card activated from verizon. Booted phone up signed in to google account and my signal got full bars but dropped in and out 2x in the first 2 minutes i had it on for whatever reason. During those two minutes it was trying to install all my apps as well as sync everything else and since the connection dropped i got like 100 notifications saying X app failed to update / install and it also started auto downloading 4.4(Kit Kat) and when that finished i just went ahead and installed it. So of course when it finished installing 4.4 it didnt go back to trying to reinstall all my previous apps. Is there a way to force the play store to try this again or should i just do a factory reset and start over and make sure all the apps get installed before updating to 4.4?
Thanks in advance for any help
cmdub said:
So this could possibly gonna go in the general Q&A but i'll throw it in here and if it needs to be moved it can. So i got my moto x today from the cybermonday sale and everything went well got the sim card activated from verizon. Booted phone up signed in to google account and my signal got full bars but dropped in and out 2x in the first 2 minutes i had it on for whatever reason. During those two minutes it was trying to install all my apps as well as sync everything else and since the connection dropped i got like 100 notifications saying X app failed to update / install and it also started auto downloading 4.4(Kit Kat) and when that finished i just went ahead and installed it. So of course when it finished installing 4.4 it didnt go back to trying to reinstall all my previous apps. Is there a way to force the play store to try this again or should i just do a factory reset and start over and make sure all the apps get installed before updating to 4.4?
Thanks in advance for any help
Click to expand...
Click to collapse
I think removing and re-adding your google account should retrigger that step.
cmdub said:
So this could possibly gonna go in the general Q&A but i'll throw it in here and if it needs to be moved it can. So i got my moto x today from the cybermonday sale and everything went well got the sim card activated from verizon. Booted phone up signed in to google account and my signal got full bars but dropped in and out 2x in the first 2 minutes i had it on for whatever reason. During those two minutes it was trying to install all my apps as well as sync everything else and since the connection dropped i got like 100 notifications saying X app failed to update / install and it also started auto downloading 4.4(Kit Kat) and when that finished i just went ahead and installed it. So of course when it finished installing 4.4 it didnt go back to trying to reinstall all my previous apps. Is there a way to force the play store to try this again or should i just do a factory reset and start over and make sure all the apps get installed before updating to 4.4?
Thanks in advance for any help
Click to expand...
Click to collapse
Or do a factory reset and start over from scratch???
well good thought but i already did the factory reset and it didn't trigger it again(who knows, if anyone does i'd love to know why) but when i re-logged in after FDR it didn't even sync my wifi passwords/wallpaper when i originally signed in for the first time. so who knows. im sure theres a reason behind it not doing these things but w/e
So I know this has been an issue for others in the past, but everything I've tried hasn't seemed to work. Every time I load up a video on Youtube, it seems like it's about to start but then says "Connection to Server Lost. Tap to Try again". This only happens when I'm not on WiFi though. I've tried restarting the phone, uninstalling all updates, clearing app data and cache, and none of that seems to work. I also don't have an AdBlocker so I know that isn't the issue. Everything else works when I'm not on WiFi though.
Any solutions? I would greatly appreciate it.
I apologize for the bump but is no one else experiencing this issue? My friend also had it happen to him after updating to the most recent OTA. So far it hasn't seemed to be fixed.
Had it happen before update but haven't tested since update. Will check it out tomorrow when I'm out. Service where I live is terrible so can't really test now.
Sent from my 831C using xda app-developers app
Edit.. just tested and YouTube is working fine. But that's after a data and system wipe from flashing new firmware and whatnot
ronniemayo said:
Had it happen before update but haven't tested since update. Will check it out tomorrow when I'm out. Service where I live is terrible so can't really test now.
Sent from my 831C using xda app-developers app
Edit.. just tested and YouTube is working fine. But that's after a data and system wipe from flashing new firmware and whatnot
Click to expand...
Click to collapse
Hmm, alright. I'll probably need to know if others that are on stock and running the latest firmware are running into the same issue. Because it seems likely that the update is the reason.
I'm stock rooted running the latest firmware and my YouTube seems to be working fine on both wifi and 3g. No issues so far and I've watched quite a few videos the last couple of days. I'll let you know if anything changes though.
Okay well I'm getting extremely annoyed here. The problem temporarily resolved itself for a few days but now it's back and now I can't even watch youtube videos on any Internet browser. It just says "sorry. This video cannot be played." it's clear this isn't an app issue, but what the heck is causing this? I should be able to watch a damn youtube video.
Sent from my 831C using XDA Premium 4 mobile app
you not work on cellular data
Im also having the same problem. I thinking I might try master reset.
bigmo89 said:
Im also having the same problem. I thinking I might try master reset.
Click to expand...
Click to collapse
At this point, I'm assuming it has to do with the combination of Sprint's towers and the latest update (since that's when it began to happen). If you do factory reset your phone, please tell me if it begins to work for you.
Youtube
I just did the full reset and still doesnt work. I think your right, it must be the update
|| Acer || said:
At this point, I'm assuming it has to do with the combination of Sprint's towers and the latest update (since that's when it began to happen). If you do factory reset your phone, please tell me if it begins to work for you.
Click to expand...
Click to collapse
any progress with the youtube
I kinda got it working. Videos will only play when i have the network more on cdma which is kinda bogus.
bigmo89 said:
any progress with the youtube
Click to expand...
Click to collapse
Sadly no. It's so strange though, sometimes I can see the video as if it knows it should be loading the video, but then decides to give me an error one second before it actually starts. It's almost like it's being blocked.
Haven't been able to get mine to work with CDMA only, either.
I have tried everything and never managed to get a video to load, ever, while not on WiFi since I got my M8.
|| Acer || said:
It's almost like it's being blocked.
Haven't been able to get mine to work with CDMA only, either.
Click to expand...
Click to collapse
I honestly believe it is Sprint's doing, since I remember the videos being unwatchably bad quality back on my stock EVO 3D, if they would load at all, but after rooting it and removing the sprint proxy that suddenly cleared up, both the glitchy nature and quality. Probably use some kind of broken proxy to reduce bandwidth used by Youtube.
bigmo89 said:
any progress with the youtube
Click to expand...
Click to collapse
It has been happening with my phone as well. Works occasionally, but it's not just youtube, it's pandora, podcats, and even wshh. The problem has been going on since the update. I did speak with someone at Sprint and it was the usual "turn this off, turn that on, enter this." It worked but than went out again. Phone is brand new and 13 days old. Hope somebody can figure this out before i exchange it.
jayEm773 said:
It has been happening with my phone as well. Works occasionally, but it's not just youtube, it's pandora, podcats, and even wshh. The problem has been going on since the update. I did speak with someone at Sprint and it was the usual "turn this off, turn that on, enter this." It worked but than went out again. Phone is brand new and 13 days old. Hope somebody can figure this out before i exchange it.
Click to expand...
Click to collapse
Well at the moment, it's working for me again. Whether or not it'll stay fixed remains to be determined...
Sent from my HTC One M8
started working here also not sure what it was though
Any problems taking this up date.
Sent from my SPH-L720T using xda app-developers app
I have tried this the past couple of days from different location where WiFi is available. People tell me I sound like I am in a tunnel, so much for this update, everything else seems fine...
I have been using this wifi calling from my home wifi without issue every one that I have talked to said call quality is good.
Sent from my SPH-L720T using xda app-developers app
Sezmar said:
I have tried this the past couple of days from different location where WiFi is available. People tell me I sound like I am in a tunnel, so much for this update, everything else seems fine...
Click to expand...
Click to collapse
I reverted back to NAF and used Kies to update to NC6. Also, from my home I disabled IPV6 in my router and now everyone I talk to states the phone sounds great! I guess maybe some settings in hotspots makes a difference...
Sezmar said:
I reverted back to NAF and used Kies to update to NC6. Also, from my home I disabled IPV6 in my router and now everyone I talk to states the phone sounds great! I guess maybe some settings in hotspots makes a difference...
Click to expand...
Click to collapse
My phone would not take the OTA. I ODIN'ed NC6 and that worked.
I had to call Sprint to get Wi-Fi Calling activated. Afterwards, it works just fine.
VandyCWG said:
My phone would not take the OTA. I ODIN'ed NC6 and that worked.
I had to call Sprint to get Wi-Fi Calling activated. Afterwards, it works just fine.
Click to expand...
Click to collapse
I've got NAF and root plus I've removed some system apps. Phone will not take ota. If I use odin to go to NC6 will my wife lose all her programs and data? I'm an htc person and this samsung stuff is all new to me.
baknblack said:
I've got NAF and root plus I've removed some system apps. Phone will not take ota. If I use odin to go to NC6 will my wife lose all her programs and data? I'm an htc person and this samsung stuff is all new to me.
Click to expand...
Click to collapse
I downloaded NC6 from Sammobile and installed with Odin without wiping (dirty flashed) and lost NO data. Just had to reroot and reload TWRP. Booted up and everything was there.....
Sent from my SPH-L720T using XDA
Hi, I've been having this issue all day after an factory reset and flash of the factory image. I can't log into Google now and keep getting a network error. Doesn't work on wifi, data, I've done a reboot, wiped cache, force stopped Google search. Nothing seems to work. Was chatting with someone on G+ who said he's having the same problem on his G4. Seems to be happening on new device setups and Factory resets? IDK, anyone have this problem? Thanks.
Sent from my Nexus 6 using XDA Free mobile app
damn bro, lemme know if you find out .
seen a few people with the same problem and no solution.
ive logged in with other Google accounts i own, and all seems fine, seems like a lock out on my main account .
Same problem here. I have tried a lot... Idk what's going on. I did try the m preview. Did you?
stebomurkn420 said:
Same problem here. I have tried a lot... Idk what's going on. I did try the m preview. Did you?
Click to expand...
Click to collapse
I did on my N5 but not on N6. Just did a full wipe and flashed 5.1.1 factory image this morning and it's been happening ever since.
Sent from my Nexus 6 using XDA Free mobile app
I think it possible has something to do with the new thing where it signs you into apps such as Netflix automatically. My Netflix is setup to a different hotmail account and I think it may be the culprit...
I was having the same issue coming from M back to LYZ28E. I connected to my Wi-Fi at home and the message disappeared. It's been 7 hours already and haven't seen the message again. So I'm guessing that if you're seeing this message try connecting to a Wi-Fi. It might help...
Sent from my Nexus 6 using Tapatalk
I'm having the same issue. Flashed the 5.1.1 image as well. I was wondering if you flashed the non encrypted image?
Not sure this is related only to flashing M. I've had this same problem after flashing a couple of 5.1.1 ROMs and tried clearing cache for Google Now as well as rebooting, uninstalling-reinstalling Google Now, etc. what finally worked was I went into google settings and deleted card preferences. I was then able to successfully connect and get Google Now set up with the cards I wanted.
BRKotucs said:
I was having the same issue coming from M back to LYZ28E. I connected to my Wi-Fi at home and the message disappeared. It's been 7 hours already and haven't seen the message again. So I'm guessing that if you're seeing this message try connecting to a Wi-Fi. It might help...
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yeah on wifi or data both don't seem to work for me.
Sent from my Nexus 6 using XDA Free mobile app
chameo53 said:
Not sure this is related only to flashing M. I've had this same problem after flashing a couple of 5.1.1 ROMs and tried clearing cache for Google Now as well as rebooting, uninstalling-reinstalling Google Now, etc. what finally worked was I went into google settings and deleted card preferences. I was then able to successfully connect and get Google Now set up with the cards I wanted.
Click to expand...
Click to collapse
Just tried this tip and still doesn't seem to be working hmm
Sent from my Nexus 6 using XDA Free mobile app
Rudy_Ruettiger said:
I'm having the same issue. Flashed the 5.1.1 image as well. I was wondering if you flashed the non encrypted image?
Click to expand...
Click to collapse
I flashed the encrypted image that Google provides.
Sent from my Nexus 6 using XDA Free mobile app
I flashed the encrypted version as well. I tried all the tips in this thread as well with no profit. hhhmmmmm is right. Lol. I need my google now... Hahha
Flashing the image file must have done something to my google account. I have lost Google now on all devices.
Rudy_Ruettiger said:
Flashing the image file must have done something to my google account. I have lost Google now on all devices.
Click to expand...
Click to collapse
I searched on the Play Store as well under Google Search app and in the comments many have had the same issue. I heard if you setup a new user name / account it works. But i don't want a new account.
Sent from my Nexus 6 using XDA Free mobile app
I turned on allow mock locations in developer options and that fixed it.
Rudy_Ruettiger said:
I turned on allow mock locations in developer options and that fixed it.
Click to expand...
Click to collapse
Interesting, I gave that a try but still didn't work for me. Doh. This is getting really annoying.
Sent from my Nexus 6 using XDA Free mobile app
None of this is fixing it.
I'm.almost convinced is a lockout on certain email addresses. May have to call google. Just like one of the above posters said, I happened to all my other devices.
so now i am unable to sign into my phone at all.. not on stock 5.1.1 not on M... nothing... lol. my phone is a paper weight right now and there is no way im deleting my google account. idk what to do. lol. at all. google has me messed up right now. the phone continuously makes me resign in with no results.
So I switched ROMs and I lost Google now again. Turning on mock locations doesn't fix it. Try a different ROM, I was unable to sign in on a particular ROM as well.
Rudy_Ruettiger said:
So I switched ROMs and I lost Google now again. Turning on mock locations doesn't fix it. Try a different ROM, I was unable to sign in on a particular ROM as well.
Click to expand...
Click to collapse
ok... i am live again. i had to revert back to stock 5.0. lol. when i was on stock 5.0 everything worked perfectly, cards, syncing, etc. as soon as i took the ota to 5.1, upon boot, google now cards are borked??? but if anyone else runs into the issue of sign in loop like i did, revert back to 5.0 which was before all the crappy security changes that i dont care about. lol. and then disable the ota notification if you would like to keep google now cards.
---------- Post added at 02:39 PM ---------- Previous post was at 02:06 PM ----------
OK boys a have a fix. Follow these instructions in this exact order.
1. Flash back to bone stock 5.0
2. Set up phone without signing into google.
3. Open play store, sign in.
4.set up google cards/ they should already be set up. If it ask you to sign in, press skip.
5. Update all apps. You may need to reboot for your apps to show under the "my apps" tab in the play store. I had to.
6. After getting everything up to date. Reboot phone.
7. Press "google" on the search bar on home screen
8. Press get google now cards. Skip the sign in as you should already be signed in.
9. Profit