Sony = ****? - Xperia SP Q&A, Help & Troubleshooting

Hello,
I bought my xperia SP 3 months ago and the earpiece is already defect. I didnt drop the phone or anything else. Also the wifi issue is still here, sony didnt fix anything.
Sorry, but Im just angry. I paid 350 Euro for this kind of **** and after just 3 months its already defect.
I will never buy any smartphone from sony again!

Deathless93 said:
Hello,
I bought my xperia SP 3 months ago and the earpiece is already defect. I didnt drop the phone or anything else. Also the wifi issue is still here, sony didnt fix anything.
Sorry, but Im just angry. I paid 350 Euro for this kind of **** and after just 3 months its already defect.
I will never buy any smartphone from sony again!
Click to expand...
Click to collapse
I bought xperia sp in may this year and works perfectly .. No issues at all .. i don`t know what to say.. maybe you have a bad luck or something like that .. Before xperia SP i had an xperia arc S and xperia S .. and works very well to .. No problems with anyone of them.. For me i like sony much than samsung or iphone.. This is my personal opinion .. take it bak to guarantee if you bought it new..
Sorry for my bad english

Get you bud to a repair centre. You have at least year warranty. And if your phone did not fallen as you stated it will be repaired under warrenty..
Do some research before you write your angry here

Complaining in here won't help you, and neither does swearing.
I see this thread is leading nowhere, so: thread closed

Related

[Q]

Hey guys, just a small question, I currently own a xperia sp roundly 3-4 months old and want to buy a xperia z1 so if i go to the sony showroom will they buy my current phone xperia sp or replace it? any of these, in simple words i want to give back the xperia sp and pay less to buy xperia z1 is it possible?
AndroidNoob22 said:
Hey guys, just a small question, I currently own a xperia sp roundly 3-4 months old and want to buy a xperia z1 so if i go to the sony showroom will they buy my current phone xperia sp or replace it? any of these, in simple words i want to give back the xperia sp and pay less to buy xperia z1 is it possible?
Click to expand...
Click to collapse
?
Why not go an ask them. This is a developers forum, not a sales service.
gregbradley said:
?
Why not go an ask them. This is a developers forum, not a sales service.
Click to expand...
Click to collapse
I am just 11 years so I cant go there and my parent wont allow me to buy this phone until my xperia sp gets sold, so i just simply wana know if i can sell the phone to sony or not izzit even possible? sorry if my question is not legit.
AndroidNoob22 said:
I am just 11 years so I cant go there and my parent wont allow me to buy this phone until my xperia sp gets sold, so i just simply wana know if i can sell the phone to sony or not izzit even possible? sorry if my question is not legit.
Click to expand...
Click to collapse
OK, I imagine they will not buy it, but you could stick it on eBay
AndroidNoob22 said:
Hey guys, just a small question, I currently own a xperia sp roundly 3-4 months old and want to buy a xperia z1 so if i go to the sony showroom will they buy my current phone xperia sp or replace it? any of these, in simple words i want to give back the xperia sp and pay less to buy xperia z1 is it possible?
Click to expand...
Click to collapse
I don't know where your'e from but if your'e from India, I do know for a fact that the Sony showroom will buy phones there... Have been reading about this quite a bit.. It would really help to know where your'e from as we could give you a better suggestion... Otherwise like greg said, the best place would be ebay but it is a bit of a hassle!
Sean473 said:
I don't know where your'e from but if your'e from India, I do know for a fact that the Sony showroom will buy phones there... Have been reading about this quite a bit.. It would really help to know where your'e from as we could give you a better suggestion... Otherwise like greg said, the best place would be ebay but it is a bit of a hassle!
Click to expand...
Click to collapse
I am from India Mumbai, and I also read a few of people saying they sold their xperia z for xperia z1 or something, so I am really confused now, anyone who has could confirm it please?
AndroidNoob22 said:
I am from India Mumbai, and I also read a few of people saying they sold their xperia z for xperia z1 or something, so I am really confused now, anyone who has could confirm it please?
Click to expand...
Click to collapse
First, a 11 year old with a SP?! Really Surprised.
Now for the answer. Yes they do. I recently traded in both my Z and arc for Z1. My Z is totally new but went for just 24k and 7k for my arc. Imagine about SP. The sales persons won't quote above 20k. Not even 20k. Expect between 13-18k max. So after trading in your Z, you'll be paying about 28k (If SP goes for 15k). Cheers!!
gire.prasad said:
First, a 11 year old with a SP?! Really Surprised.
Now for the answer. Yes they do. I recently traded in both my Z and arc for Z1. My Z is totally new but went for just 24k and 7k for my arc. Imagine about SP. The sales persons won't quote above 20k. Not even 20k. Expect between 13-18k max. So after trading in your Z, you'll be paying about 28k (If SP goes for 15k). Cheers!!
Click to expand...
Click to collapse
yeah a 11 year with SP and maybe soon z1 hehe
And thanks for the answer I guess I will be going with my dad to get the phone and I hope they do take my SP I already had a bit of knowledge that it will go between 15-20k in the showroom anyways thanks hope to get the z1 very soon! :fingers-crossed: :fingers-crossed:

[Q] sony xperia z1 faulty display

Hey guys i purchased a sony xperia z1 about few months back and m sure my device has a faulty screen with a dead cell on it.... Sometimes it show many vertical black lines extending the whole screen... I have seen videos of teardown xperia z1 on youtube and realy worried by seeing how they open up the fone... Guys please advise me weather i should get it done from sony within warranty or i should let it be as it is as i don't want any further problems with my fone if sony center could not fix my fone like a new brand device.. M worried that my fone will lose it waterproof seal or Won't look like a new fone or loss of functionality in any manner.
Please suggest me guys asap wht should i do...??
You should take it to a Sony service center and have it checked, just to be sure. If the display is faulty then they should replace it under warranty.
As for the waterproofing, the service center should do a vacuum test (as it is stated here) to see if the phone is sealed properly after the repair (if they do decide to repair and not replace it).
yadnit said:
Hey guys i purchased a sony xperia z1 about few months back and m sure my device has a faulty screen with a dead cell on it.... Sometimes it show many vertical black lines extending the whole screen... I have seen videos of teardown xperia z1 on youtube and realy worried by seeing how they open up the fone... Guys please advise me weather i should get it done from sony within warranty or i should let it be as it is as i don't want any further problems with my fone if sony center could not fix my fone like a new brand device.. M worried that my fone will lose it waterproof seal or Won't look like a new fone or loss of functionality in any manner.
Please suggest me guys asap wht should i do...??
Click to expand...
Click to collapse
You'd have better luck asking here: http://forum.xda-developers.com/xperia-z1/help
This is the section for accessories for the Xperia Z1. I will notify a moderator to move it for you, so others can answer your question who may not go in to this part of the forum. (thread is in Accessories at the moment) :good:
Happy new year!
limiter121 said:
You should take it to a Sony service center and have it checked, just to be sure. If the display is faulty then they should replace it under warranty.
As for the waterproofing, the service center should do a vacuum test (as it is stated here) to see if the phone is sealed properly after the repair (if they do decide to repair and not replace it).
Click to expand...
Click to collapse
thank you for replying and sharing this information on my topic.....
As u suggested, i submited my fone to service center and sony guy told me my fone vl get replacement of whole device itself not any component of/on it with a new device...but the problem came into realization after i read these forum:
http://forum.xda-developers.com/showthread.php?t=2436803&highlight=worst
http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/Sony-Mobile-Replacement-Policy-a-cheat/td-p/406131
the same thing has happend with me...sony has jus taken device from me and not any accessories or box....does that means m gonna get a refurbished/repaired device...?? m i geting a already compromised device that sony has tried n fixed...??
they told il be getting a new fone....but by reading all these m really worried of recieving a repaired fone in the name of replacement...
m so sure they vl deep factory reset n give me so i cudnot make out hw old the fone ws and how long the fone was used or totall call time of the fone..bloody i paid 41k for a new brand fone n god knows wht il be getting...
reply guys...feels like i got myself into trouble...
yadnit said:
thank you for replying and sharing this information on my topic.....
As u suggested, i submited my fone to service center and sony guy told me my fone vl get replacement of whole device itself not any component of/on it with a new device...but the problem came into realization after i read these forum:
http://forum.xda-developers.com/showthread.php?t=2436803&highlight=worst
http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/Sony-Mobile-Replacement-Policy-a-cheat/td-p/406131
the same thing has happend with me...sony has jus taken device from me and not any accessories or box....does that means m gonna get a refurbished/repaired device...?? m i geting a already compromised device that sony has tried n fixed...??
they told il be getting a new fone....but by reading all these m really worried of recieving a repaired fone in the name of replacement...
m so sure they vl deep factory reset n give me so i cudnot make out hw old the fone ws and how long the fone was used or totall call time of the fone..bloody i paid 41k for a new brand fone n god knows wht il be getting...
reply guys...feels like i got myself into trouble...
Click to expand...
Click to collapse
If they said that you'll get a replacement phone and not a repaired / refurbished one, then that is what *should* happen.
I found this post here in which they replaced just the phone without the accessories, so it might be true that they do replacements like that.
Hope you get a new and problem-free one :fingers-crossed:
yadnit: my phone was replaced because of a faulty display, with a brand new one by the carrier i've bought it from. They did exactly what you said. They took just the faulty device, without any of the accesories that came with it in the box. They took my original Z1 box too. When the replacement arrived, it came in my original box, without being any kind of sealing. The phone had those protection plastic foils on it and when i started it, it was on .534 fw although my faulty unit was updated to .257 fw.
Another very important thing to pay attention to, is the new phone's IMEI. Mine has now a differen IMEI and even more it is unbranded and not simlocked (the faulty unit was branded and sim-locked also).
Hope this helps you!
Sent from my C6903 using XDA Premium 4 mobile app

Sony xperia Z screen broke in my pocket.

Hi I got my xperia z in March and on new years day the phone screen broke in my pocket with a hairline crack and became unusable. I have a very nice phone case to try stop things like that from happening. Anyways I sent my phone in to repair and they told me it would cost R3500 to fix (321.69$). I live in South Africa and when ever I try phone around to get more help they just redirect me to the next person who can not help me. What can I do any help thanks
stubz151 said:
Hi I got my xperia z in March and on new years day the phone screen broke in my pocket with a hairline crack and became unusable. I have a very nice phone case to try stop things like that from happening. Anyways I sent my phone in to repair and they told me it would cost R3500 to fix (321.69$). I live in South Africa and when ever I try phone around to get more help they just redirect me to the next person who can not help me. What can I do any help thanks
Click to expand...
Click to collapse
You can repair it yourself, I think that's the best thing you can do if you don't want to pay that much.
Only downside is that there is a big chance that your phone isn't 'waterproof' anymore after you've fixed it.
Here is a tutorial:
http://www.youtube.com/watch?v=dfXaze8AS2o
And a place where you can buy parts:
http://rounded.com/xperia-z-l36h/
Pretty pricey, but by far not as pricey as getting it repaired.
There are more places you can buy prats like Ebay.
Hello
Hi. I am from Romania and i bought 3 weeks ago a Sony Xperia Z3 from Germany. I have guarantee. Yesterday i saw that all the back glass from my phone is crashed. My phone didn`t fall down on the floor or something like this. I read on network many problems like this and i know that the problem is from my pocket. I don`t know that guarantee will repair this thing. What do you think?
stubz151 said:
Hi I got my xperia z in March and on new years day the phone screen broke in my pocket with a hairline crack and became unusable. I have a very nice phone case to try stop things like that from happening. Anyways I sent my phone in to repair and they told me it would cost R3500 to fix (321.69$). I live in South Africa and when ever I try phone around to get more help they just redirect me to the next person who can not help me. What can I do any help thanks
Click to expand...
Click to collapse
I have seen same issue with T2 ultra in my friend's phone .. The display cracked inside pocket.... I thing that some kind of force applied to it while my frnd handling his bike with the phone inside the pocket....
And here in India it cost around Rs. 10,000 to fix it...

Screen Artefacts

I have serious problem with my xperia , it is 2 weeks after warrant, and my screen is going nuts. It is randomly durring diffrent tasks..
The problem looks similar like in the picture
Any help thanks, will that be the screen or the fired motherboard
marcoplo said:
I have serious problem with my xperia , it is 2 weeks after warrant, and my screen is going nuts. It is randomly durring diffrent tasks..
The problem looks similar like in the picture
Any help thanks, will that be the screen or the fired motherboard
Click to expand...
Click to collapse
Umm, you could try to repair the software via pcc. If that doesn't help I'd send it to sony... Idk where you're from, but you should have 2 years of warranty
St.Jimmy90 said:
Umm, you could try to repair the software via pcc. If that doesn't help I'd send it to sony... Idk where you're from, but you should have 2 years of warranty
Click to expand...
Click to collapse
Well, PCC is the first thing i do, then flashtool. I am from UK, really, xperia z have 2 year of warranty? Awesome thx i didnt not know that.
PCC reduce the frequency of the problem but it still appear. My phone is untouched in terms of the bootloader
marcoplo said:
Well, PCC is the first thing i do, then flashtool. I am from UK, really, xperia z have 2 year of warranty? Awesome thx i didnt not know that.
PCC reduce the frequency of the problem but it still appear. My phone is untouched in terms of the bootloader
Click to expand...
Click to collapse
I don't know about warranty in the UK, at least the german law gives me 2 years of warranty. You could at least give it a try
St.Jimmy90 said:
I don't know about warranty in the UK, at least the german law gives me 2 years of warranty. You could at least give it a try
Click to expand...
Click to collapse
Nope in UK is only one unfortunately, they've test and i have fry adreno cost of repair £250, no point so new phone soon... I might buy a mobo in ebay and have fun myself, just for experience :fingers-crossed:

Display doesnt work but touch do!

Well, this is my first thread, if i got this in the wrong section, im really really sorry!
Like the title says, my display isnt working like it should, i can use the touch (even play music and stuff) but i cant see anything, do i need to buy a new display? If so, i searched for it and its selling like one piece, display and touch, and i dont know if im going to get scammed with the "repair" in a local store and just re-connect the display or something like that, i wanna know before i take the xperia to that place, a quick help guys! :good: :silly:
And again, im really sorry if i screwed this forum with a misplaced thread
(It got wet, then i just left it in the car with a ziploc filled with rice for a week, and powered it on, everything works but the display the soul of the xperia :/ )
Thanks for reading!
http://forum.xda-developers.com/showthread.php?t=2776003
I had the same problem too bro, but let me tell you taht your display is fine don´t spend your money buying a new one, i tried mine with another cellphone i bought just like mine and the display was good then i send it to repair and the guy told me that one of the five cristals of que mother board that gives the video signal was burned and that´s easy to fix but the problem is to find the spare, it´s a very tiny piece and the only solution i see is to find a damaged tx and take that cristal to repair mine, while that happens i´m using the one i bought is just the same and newer but i would like to repair the other one to sell it and recover some money you know.
daniel090588 said:
http://forum.xda-developers.com/showthread.php?t=2776003
I had the same problem too bro, but let me tell you taht your display is fine don´t spend your money buying a new one, i tried mine with another cellphone i bought just like mine and the display was good then i send it to repair and the guy told me that one of the five cristals of que mother board that gives the video signal was burned and that´s easy to fix but the problem is to find the spare, it´s a very tiny piece and the only solution i see is to find a damaged tx and take that cristal to repair mine, while that happens i´m using the one i bought is just the same and newer but i would like to repair the other one to sell it and recover some money you know.
Click to expand...
Click to collapse
So its a little piece from the motherboard?! ): i was thinking that only a display-related stuff, not a tiny cristal from the motherboard ): that means everythibg in my Xperia v is going to get lost? ): the store told me that the fix of a new display is $600 in my country, (like 45-50 usd) but i wanna open it by myself and rebuild it from scratch, the thing is that i dont know how and i dont have the tiny screwdrivers xD
So, your advice? Remember, its a xperia v (lt25i)
AlfreedoS said:
So its a little piece from the motherboard?! ): i was thinking that only a display-related stuff, not a tiny cristal from the motherboard ): that means everythibg in my Xperia v is going to get lost? ): the store told me that the fix of a new display is $600 in my country, (like 45-50 usd) but i wanna open it by myself and rebuild it from scratch, the thing is that i dont know how and i dont have the tiny screwdrivers xD
So, your advice? Remember, its a xperia v (lt25i)
Click to expand...
Click to collapse
Well you didn´t say that it was a v, but i guess that is the same problem but is wear cause v is water resistant unlike my tx, my advice y that you try out the display on another cellphone in my case the display wasn´t damaged so don´tspend your money without knowing well what´s wrong
Xda members, please help! share your experience if you had a similar or the same problem with your xperia v, i wanna fix it, im using a crappy phone while the other one is in a necessary vacation :crying:
Help a bro, and a bro will help you too :good: :laugh:

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