I have serious problem with my xperia , it is 2 weeks after warrant, and my screen is going nuts. It is randomly durring diffrent tasks..
The problem looks similar like in the picture
Any help thanks, will that be the screen or the fired motherboard
marcoplo said:
I have serious problem with my xperia , it is 2 weeks after warrant, and my screen is going nuts. It is randomly durring diffrent tasks..
The problem looks similar like in the picture
Any help thanks, will that be the screen or the fired motherboard
Click to expand...
Click to collapse
Umm, you could try to repair the software via pcc. If that doesn't help I'd send it to sony... Idk where you're from, but you should have 2 years of warranty
St.Jimmy90 said:
Umm, you could try to repair the software via pcc. If that doesn't help I'd send it to sony... Idk where you're from, but you should have 2 years of warranty
Click to expand...
Click to collapse
Well, PCC is the first thing i do, then flashtool. I am from UK, really, xperia z have 2 year of warranty? Awesome thx i didnt not know that.
PCC reduce the frequency of the problem but it still appear. My phone is untouched in terms of the bootloader
marcoplo said:
Well, PCC is the first thing i do, then flashtool. I am from UK, really, xperia z have 2 year of warranty? Awesome thx i didnt not know that.
PCC reduce the frequency of the problem but it still appear. My phone is untouched in terms of the bootloader
Click to expand...
Click to collapse
I don't know about warranty in the UK, at least the german law gives me 2 years of warranty. You could at least give it a try
St.Jimmy90 said:
I don't know about warranty in the UK, at least the german law gives me 2 years of warranty. You could at least give it a try
Click to expand...
Click to collapse
Nope in UK is only one unfortunately, they've test and i have fry adreno cost of repair £250, no point so new phone soon... I might buy a mobo in ebay and have fun myself, just for experience :fingers-crossed:
Related
hi all , i bricked my w8 and i send it to service the other day ...my phone got hardbricked and i cant find a solution ..so i asked my dad to send to to a repairman, at 1st the man said its a simple problem and can be fix in a day or two , so 2 days has passed and i asked my dad is my w8 fixed? my dad said the foreman has overlook and the problem is more severe ...so i got a little scare and i heard of this method called JTAG ..and i am just wondering does all repairman knows JTAG? i saw a vid and it looks dam hard. ..http://www.youtube.com/watch?v=ujH_IpsskLg
so heres the details
model:w8
reason for brick:unlocking bootloader
phone age : 3weeks
As you can see in the video you linked in your post, or in the link I posted in the "bootloader unlock warning" thread, it requires ...
a) ... specialized hardware (RIFF Box + JTAG Interface or Qualcomm Resurrection Cable)
b) ... a solid knowledge about getting the hardware and related software to good use
In theory any trained service monkey should be able to do the trick, given the repair shop has the hardware to accomplish the job. A authorized SE service center has the required hardware, and trained technicians, for sure.
Anyhow ... to point the finger at the "unlock warning" thread ... now, once you get your phone back READ THE MANUFACTURING CODE of your phone CLOSELY and do NOT attempt to unlock the bootloader again if the phone is within the critical range.
oh..so most repairman knows how to repair a bricked phone yes ? =) ..but still if i am right it will not be covered by my warranty? and how much will it cost?
tohno said:
oh..so most repairman knows how to repair a bricked phone yes ? =) ..but still if i am right it will not be covered by my warranty? and how much will it cost?
Click to expand...
Click to collapse
warranty = no because the warranty sealed has been broken
cost? ask the repairman LOL
cause i'm curious too about se center cost and repair man cost..
i think i might be able to trick the repairman saying that i was trying to update my software then this happened =) hehe
tohno said:
i think i might be able to trick the repairman saying that i was trying to update my software then this happened =) hehe
Click to expand...
Click to collapse
is this a repairman or se center?
Why would you trick the repair man since it will not reduce the cost (i think)
erm..it's a retailer at a mall my dad bought the phone from...and if the retailer knows my phone is still under warranty wont the repair be free?
tohno said:
erm..it's a retailer at a mall my dad bought the phone from...and if the retailer knows my phone is still under warranty wont the repair be free?
Click to expand...
Click to collapse
ah.. i thought it was random repair man..
and (if) you have to pay for the service please update here how much is the cost.
just in case someone hard brick their phone..
kk sure ..but i found this website
http://www.sony.com.my/subtype/servicecharges/asset/230762
it says that SE phones repairs will cosr about RM 40 ..
tohno said:
kk sure ..but i found this website
http://www.sony.com.my/subtype/servicecharges/asset/230762
it says that SE phones repairs will cosr about RM 40 ..
Click to expand...
Click to collapse
Hey tohto, ur phone work again??
I wanna know?
Sent from my WT19i using xda premium
I recently bought an Xperia Z, but the glass back plate is a little bit caved in at the bottom, it's flush in the middle and it sticks out a little at the top, is this common? Has anyone had a similar problem? It really bothers me even though it's not visible ..
Sent from my C6603 using xda premium
If you bought it from a shop then return it, since it's not normal.
Dsteppa said:
If you bought it from a shop then return it, since it's not normal.
Click to expand...
Click to collapse
I have no warranty .. it costs €10 a month extra
gFrenken97 said:
I have no warranty .. it costs €10 a month extra
Click to expand...
Click to collapse
Thats strange.... I think you mean insurance. That costs money and that is not what they meant here. Warranty is given by Sony if you bought the phone in an (authorized) store. So if you have a receipt you can go back to the store you bought your Z and claim warranty. The store will send your phone to repair center and they will fix it free of charge.
Sent from my C6603 using xda app-developers app
magikmichael said:
Thats strange.... I think you mean insurance. That costs money and that is not what they meant here. Warranty is given by Sony if you bought the phone in an (authorized) store. So if you have a receipt you can go back to the store you bought your Z and claim warranty. The store will send your phone to repair center and they will fix it free of charge.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
My warranty is void because I already rooted the phone .. xD
gFrenken97 said:
My warranty is void because I already rooted the phone .. xD
Click to expand...
Click to collapse
But rooting has nothing to do with a faulty backplate. So I still think Sony will repair your phone. Maybe you should try to contact them via Xperia Care chat support.
Sent from my C6603 using xda app-developers app
gFrenken97 said:
My warranty is void because I already rooted the phone .. xD
Click to expand...
Click to collapse
Just take it back, dependant on the carrier, they'll probably just replace it there and then (if you have the box and receipt).
They wouldn't notice it's rooted unless you have installed a custom ROM.
I work in an O2 shop in the UK and we have a 14-day fault swap policy. I assume most carriers are the same.
Under Eu legislation a shop has to give 2 years fault warranty its not a well know thing though so keep arguing and threaten lawyers then they will just replace
Sent from my Xperia Z
aSt00z0 said:
Just take it back, dependant on the carrier, they'll probably just replace it there and then (if you have the box and receipt).
They wouldn't notice it's rooted unless you have installed a custom ROM.
I work in an O2 shop in the UK and we have a 14-day fault swap policy. I assume most carriers are the same.
Click to expand...
Click to collapse
But I have a leaked 4.2.2 firmware and an unlocked bootloader, are you sure they don't check it?
Sniper Spr3e said:
Under Eu legislation a shop has to give 2 years fault warranty its not a well know thing though so keep arguing and threaten lawyers then they will just replace
Sent from my Xperia Z
Click to expand...
Click to collapse
...if you can prove it is a manufacturing defect (which this case should certainly fall under).
They are not legally required to cover things that can be caused by software errors, such as burning out a processor due to overvolting, increasing the wifi antenna power too high, nuking the baseband bootloader, etc.
gFrenken97 said:
But I have a leaked 4.2.2 firmware and an unlocked bootloader, are you sure they don't check it?
Click to expand...
Click to collapse
I swapped and recycled rooted phones myself and had no issues what-so-ever.
I can only say this for O2-UK.
Take it to the carrier and don't mention the root or leaked firmware at all. I'd think they wouldn't look twice other than at the actual casing.
gFrenken97 said:
But I have a leaked 4.2.2 firmware and an unlocked bootloader, are you sure they don't check it?
Click to expand...
Click to collapse
You can always remove root and unlock your BL (If you have saved your TA)
gFrenken97 said:
I recently bought an Xperia Z, but the glass back plate is a little bit caved in at the bottom, it's flush in the middle and it sticks out a little at the top, is this common? Has anyone had a similar problem? It really bothers me even though it's not visible ..
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
It's an indication that the adhesive holding the glass is starting to fail. Caused by the heat generated by the phone itself.
http://forum.xda-developers.com/showthread.php?t=2304680
It looks like my phone is dead. I had it checked on repair store and they tried to reprogram and sort of downgrade the OS but unfortunately they weren't able to. Same thing happened. The second repair store said that the back panel has to be opened to check the internal of the phone but I didn't agree to do that.
I'm still trying to charge it today when I got home but still the same no LED light while charging. This is very frustrating as I spent a lot money to have this phone and didn't last for 2 months. Very disappointed. I will never, ever buy from an OL shop again. The warranty is void when I upgraded the OS as per the retailer so no replacement happened. Now I don't have enough money to buy a new one. Have to save up again and will take a couple of months to buy one.
Disappointment.
ermond012 said:
It looks like my phone is dead. I had it checked on repair store and they tried to reprogram and sort of downgrade the OS but unfortunately they weren't able to. Same thing happened. The second repair store said that the back panel has to be opened to check the internal of the phone but I didn't agree to do that.
I'm still trying to charge it today when I got home but still the same no LED light while charging. This is very frustrating as I spent a lot money to have this phone and didn't last for 2 months. Very disappointed. I will never, ever buy from an OL shop again. The warranty is void when I upgraded the OS as per the retailer so no replacement happened. Now I don't have enough money to buy a new one. Have to save up again and will take a couple of months to buy one.
Disappointment.
Click to expand...
Click to collapse
Sorry to read that.
Same happened to me yesterday. I was flashing new firmware and after unplugging from computer phone did not start anymore. Charged overnight, but no. It seems completely dead.
matikl said:
Sorry to read that.
Same happened to me yesterday. I was flashing new firmware and after unplugging from computer phone did not start anymore. Charged overnight, but no. It seems completely dead.
Click to expand...
Click to collapse
Tons of XZ1 dead and sony dont care they simply want our monney thats all i think its time to say goodbye to sony after over 10 years SE fan boy !
matikl said:
Sorry to read that.
Same happened to me yesterday. I was flashing new firmware and after unplugging from computer phone did not start anymore. Charged overnight, but no. It seems completely dead.
Click to expand...
Click to collapse
Thanks for taking your time in reading this post. Disappointed right? Huge amount of money spent for this but then this is what we get. Though I'm still somehow hoping that it will still get revived. Did Sony let us down?
Meni30 said:
Tons of XZ1 dead and sony dont care they simply want our monney thats all i think its time to say goodbye to sony after over 10 years SE fan boy !
Click to expand...
Click to collapse
My mistake is I bought mine from an OL shop here in the Philippines, not from a Sony or Xperia store. I still love Sony, I still want a Z1 but to be honest right now I'm not that 100% sure if I'm gonna buy another one. Though there's no other option out there for me outside Sony aside from Apple (I guess).
ermond012 said:
Did Sony let us down?
Click to expand...
Click to collapse
Try Sony forum, they might be able to help you.
Regards,
~J2C
Just2Cause said:
Try Sony forum, they might be able to help you.
Regards,
~J2C
Click to expand...
Click to collapse
Thanks for that. I will post there. Hope they could somehow help me on this.
You guys experimenting with different firmwares, and if you brick your phones you blame it on Sony ? I don´t know if is something like that there for Qualcomm chips but I liked on my Tegra devices that I could restore even a hard bricked device with Nvflash...
ermond012 said:
Thanks for that. I will post there. Hope they could somehow help me on this.
Click to expand...
Click to collapse
Looks like your boot partition has been wiped. That's where kernel is stored. Without kernel, your device won't boot, neither recognize any plugged in cable (USB to computer either Charger).
They're two ways to solve this.
Claim your warranty to change your motherboard.
Find someone who know to revive dead Xperia Z1.
Hope this help.
good luck bro
omegahanggara said:
Looks like your boot partition has been wiped. That's where kernel is stored. Without kernel, your device won't boot, neither recognize any plugged in cable (USB to computer either Charger).
They're two ways to solve this.
Claim your warranty to change your motherboard.
Find someone who know to revive dead Xperia Z1.
Hope this help.
Click to expand...
Click to collapse
That is not true. Without a kernel you should still be able to boot into fastboot mode (bootloader) or into flashmode and be able to reflash your device.
Sent from my C6903 using XDA Premium 4 mobile app
JTAG the phone should work but it requires a pro and since it's a new phone I highly doubt that there's any one out there who can do that you might have to wait also you will lose warranty permanently since it requires them opening your phone and soldering. Or send to Sony and pay whatever price they ask for to get it fixed.
Sent from my C6903 using xda app-developers app
Vippo321 said:
You guys experimenting with different firmwares, and if you brick your phones you blame it on Sony ? I don´t know if is something like that there for Qualcomm chips but I liked on my Tegra devices that I could restore even a hard bricked device with Nvflash...
Click to expand...
Click to collapse
Just so you know my phone isn't rooted or anything. I didn't do anything with it aside from updating it to JB 4.3 via Sony Update Service. That's all. That's why I'm so disappointed on why this happened to me wherein I'm not doing anything in it. It's perfectly usable before this happened.
ermond012 said:
Just so you know my phone isn't rooted or anything. I didn't do anything with it aside from updating it to JB 4.3 via Sony Update Service. That's all. That's why I'm so disappointed on why this happened to me wherein I'm not doing anything in it. It's perfectly usable before this happened.
Click to expand...
Click to collapse
Man than I am sorry fot that, but in your case I would probably send it back to Sony repair center for a warranty repair. I don´t know how it is in your country but I think in every normal country is the manufacturer responsible for the warranty and not the seller, so you even don´t need to contact the company from where you bought your phone, just send it back to the nearest sony repair center and they will repair your device. And if its needed, then don´t say that the phone died after update, just say them that the phone died by itself from nothing...
Vippo321 said:
Man than I am sorry fot that, but in your case I would probably send it back to Sony repair center for a warranty repair. I don´t know how it is in your country but I think in every normal country is the manufacturer responsible for the warranty and not the seller, so you even don´t need to contact the company from where you bought your phone, just send it back to the nearest sony repair center and they will repair your device. And if its needed, then don´t say that the phone died after update, just say them that the phone died by itself from nothing...
Click to expand...
Click to collapse
Yeah man, that's what I will actually today. I'll go to the nearest Sony Service Centre and have it check. Yep I'd say that I haven't upgraded it yet to 4.3. Service fee would be fine since it's not from a Sony store. As long as it will be revived it's fine with me. That is actually my last hope.
Don't blame Sony for that.
First off all - Mercedes sometimes have faulty cars, of course Sony has too but blame whole system for that won't get you nowhere.
If you had flashed custom kernels or ROMs this things could happen...
For all others - if you aren't sure what are you doing don't try to unlock bootloader or root your device...
Wait for a few weeks/months and we'll have better solution...
All devs here warned you - 4.3 on Z1 is new and every ROM and kernel or root method is in test phase...
It's ridiculous to blame Sony for flashing custom stuff and brake you device...
If you haven't then there's no reason not to use your waranty rights...
No matter where did you bought your device you have to have waranty!
Sent from my Z1
funky0308 said:
Don't blame Sony for that.
First off all - Mercedes sometimes have faulty cars, of course Sony has too but blame whole system for that won't get you nowhere.
If you had flashed custom kernels or ROMs this things could happen...
For all others - if you aren't sure what are you doing don't try to unlock bootloader or root your device...
Wait for a few weeks/months and we'll have better solution...
All devs here warned you - 4.3 on Z1 is new and every ROM and kernel or root method is in test phase...
It's ridiculous to blame Sony for flashing custom stuff and brake you device...
If you haven't then there's no reason not to use your waranty rights...
No matter where did you bought your device you have to have waranty!
Sent from my Z1
Click to expand...
Click to collapse
No flashing of files or rooting or whatever happened. Updated to 4.3 via SUS. That's all. That's why like I said I'm kinda upset as I didn't do anything other than upgrading the OS to 4.3 via SUS then this sudden death happened.
ermond012 said:
No flashing of files or rooting or whatever happened. Updated to 4.3 via SUS. That's all. That's why like I said I'm kinda upset as I didn't do anything other than upgrading the OS to 4.3 via SUS then this sudden death happened.
Click to expand...
Click to collapse
I know, I was referring to all others who had.
But what's wrong with your waranty then?
If you updated via official Sony apps and programs?
Sent from my Z1
funky0308 said:
I know, I was referring to all others who had.
But what's wrong with your waranty then?
If you updated via official Sony apps and programs?
Sent from my Z1
Click to expand...
Click to collapse
As per the man I talked to when I went into the store the warranty is voided when I updated my OS to 4.3. I can only use the service warranty if I don't do ANY modification of OS or whatever on the phone even if it's from PCC or SUS. Stupid policy.
ermond012 said:
As per the man I talked to when I went into the store the warranty is voided when I updated my OS to 4.3. I can only use the service warranty if I don't do ANY modification of OS or whatever on the phone even if it's from PCC or SUS. Stupid policy.
Click to expand...
Click to collapse
Dont tell em that u have upgraded the OS they wont figure it out because they need to change the whole mainboard ...
Please explain How did u get touch panel problem...
from the first touch?
or after some days?
or after update, flashing manually or unlock-bootloader and root?
problem appear when screen warm or not?
purchase date
& ...
(there might be more C6903 on poll results and it doesn't mean this edition is bad, it might because of more users for C6903 so more people to test and ...)
(there s already thread about touch panel issue But that was more personal experience and i want here more technical detail, tnx)
:good:
x102x96x said:
Please explain How did u get touch panel problem...
from the first touch?
or after some days?
or after update, flashing manually or unlock-bootloader and root?
problem appear when screen warm or not?
purchase date
& ...
(there s already thread about touch panel issue But that was more personal experience and i want here more technical detail, tnx)
:good:
Click to expand...
Click to collapse
Got this problem after 2 months of using, after drowning it in the bathroom *suprisingly *, but I dried it as described in the manual So I hope that is not a reason. Z1 was rooted, UB. Temperature does not affect this. Bought it in November.
AlexCheZ1 said:
Got this problem after 2 months of using, after drowning it in the bathroom *suprisingly *, but I dried it as described in the manual So I hope that is not a reason. Z1 was rooted, UB. Temperature does not affect this. Bought it in November.
Click to expand...
Click to collapse
Maybe you got water in?
Sent from my C6906 using Tapatalk
I have this problem from the beginning... I don't know how to fix it... I won't send my phone under warranty to fix it because here in Poland they will do everything to not fix your phone. In Warsaw we have Sony support center, they are fixing there Sony and SE phones. But they are also destroying your phone eg.: after fixing your phone is full of scratching, it has got damage on housing. Here in Poland this is normal.
Wysłane z mojego C6903 przy użyciu Tapatalka
negrobembon said:
Maybe you got water in?
Click to expand...
Click to collapse
I thought, that Z1 is waterproof
more experience please...
:good:
- C6903 - purchased in Finland (Nordic area) mid November.
- Got the problem from day 1 no matter whether the phone was cold or hot or warm or whatever.
- Could test for it with a posted method here on XDA sometimes but not 100% of the time.
- Tried rooting (no custom roms, no unlocking BL) but couldn't get rid of the issue.
- Took it for repair under warranty a week before christmas and got it back 2 days ago with changed display brackets. Works as a charm now.
going not to buy xperia anymore...
whats wrong with Sony !
bad screen become normal from sony !?
DEAD Pixel !!!
i sold xperia z because of dead pixel and bought xperia Z1 and again 2 dead pixel !!!
what th* f!
i m sure that those people who not mentioned this didn't check it so well
Hey guys,
When I was using my Z1 today I noticed that the vibration motor was squealing sometimes and making very weird sounds... I have tried to flash a rom, reboot, nothing fixed the issues, this happens when pressing the soft keys, using the keyboard,...
Should I send it in to Sony? Will they still repair it if I have removed the ASF and unlocked the bootloader(TA backup was accidentally deleted)? Or should I just live with it?
As you might know, this is very urgent since I need my phone back as soon as possible! So I just want you guys to let me know what I should do with this...
Thanks for your input,
Noahvt
You gotta love lollipop notifications, all the wife saw was vibrator broken and laughed her ass off.
In regards to you phone, yes send it to Sony.
Sent from my C6903 using Tapatalk
sm.vassallo said:
You gotta love lollipop notifications, all the wife saw was vibrator broken and laughed her ass off.
In regards to you phone, yes send it to Sony.
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Haha, I changed the title a little bit
And I'll send it to sony next week as I have exams now!
noahvt said:
Haha, I changed the title a little bit
And I'll send it to sony next week as I have exams now!
Click to expand...
Click to collapse
To the best of my knowledge, removing the asf and bootloader unlock results in a warranty being voided. So don't expect it to be covered by warranty. Or go to them with complaints of the Z1 vibe motor malfunctioning as it is a very widespread issue and has been documented well.
AnrgKrshn said:
To the best of my knowledge, removing the asf and bootloader unlock results in a warranty being voided. So don't expect it to be covered by warranty. Or go to them with complaints of the Z1 vibe motor malfunctioning as it is a very widespread issue and has been documented well.
Click to expand...
Click to collapse
I've had many issues before with phones... I had modded my transformer tablet so much once and it broke and they still repaired it! This hardware issue is almost impossible to be caused by the software or removing the ASF. I've had some good repairs with sony before. I had a sony laptop and even though it sucked they still repaired it for free even after the warranty passed!
noahvt said:
I've had many issues before with phones... I had modded my transformer tablet so much once and it broke and they still repaired it! This hardware issue is almost impossible to be caused by the software or removing the ASF. I've had some good repairs with sony before. I had a sony laptop and even though it sucked they still repaired it for free even after the warranty passed!
Click to expand...
Click to collapse
you seem to have great customer service where you live! Wish I could say the same for India
AnrgKrshn said:
you seem to have great customer service where you live! Wish I could say the same for India
Click to expand...
Click to collapse
Ah, I want too for Indonesia xD