[Poll] Touch Panel Problem & Dead Pixel - Xperia Z1 Q&A, Help & Troubleshooting

Please explain How did u get touch panel problem...
from the first touch?
or after some days?
or after update, flashing manually or unlock-bootloader and root?
problem appear when screen warm or not?
purchase date
& ...
(there might be more C6903 on poll results and it doesn't mean this edition is bad, it might because of more users for C6903 so more people to test and ...)
(there s already thread about touch panel issue But that was more personal experience and i want here more technical detail, tnx)
:good:

x102x96x said:
Please explain How did u get touch panel problem...
from the first touch?
or after some days?
or after update, flashing manually or unlock-bootloader and root?
problem appear when screen warm or not?
purchase date
& ...
(there s already thread about touch panel issue But that was more personal experience and i want here more technical detail, tnx)
:good:
Click to expand...
Click to collapse
Got this problem after 2 months of using, after drowning it in the bathroom *suprisingly *, but I dried it as described in the manual So I hope that is not a reason. Z1 was rooted, UB. Temperature does not affect this. Bought it in November.

AlexCheZ1 said:
Got this problem after 2 months of using, after drowning it in the bathroom *suprisingly *, but I dried it as described in the manual So I hope that is not a reason. Z1 was rooted, UB. Temperature does not affect this. Bought it in November.
Click to expand...
Click to collapse
Maybe you got water in?
Sent from my C6906 using Tapatalk

I have this problem from the beginning... I don't know how to fix it... I won't send my phone under warranty to fix it because here in Poland they will do everything to not fix your phone. In Warsaw we have Sony support center, they are fixing there Sony and SE phones. But they are also destroying your phone eg.: after fixing your phone is full of scratching, it has got damage on housing. Here in Poland this is normal.
Wysłane z mojego C6903 przy użyciu Tapatalka

negrobembon said:
Maybe you got water in?
Click to expand...
Click to collapse
I thought, that Z1 is waterproof

more experience please...
:good:

- C6903 - purchased in Finland (Nordic area) mid November.
- Got the problem from day 1 no matter whether the phone was cold or hot or warm or whatever.
- Could test for it with a posted method here on XDA sometimes but not 100% of the time.
- Tried rooting (no custom roms, no unlocking BL) but couldn't get rid of the issue.
- Took it for repair under warranty a week before christmas and got it back 2 days ago with changed display brackets. Works as a charm now.

going not to buy xperia anymore...
whats wrong with Sony !
bad screen become normal from sony !?
DEAD Pixel !!!
i sold xperia z because of dead pixel and bought xperia Z1 and again 2 dead pixel !!!
what th* f!
i m sure that those people who not mentioned this didn't check it so well

Related

Xperia V micro usb cover and display problem

Hi,
There's something that bothers me my xperia v micro usb cover is not fully closed..
when I got up the phone I have to press the cover always.. its very very frustrating.
and xperia v display is seems grey than more acro s.. all xperia v's like that ?
please Check out photos
madrobbie said:
Hi,
There's something that bothers me my xperia v micro usb cover is not fully closed..
when I got up the phone I have to press the cover always.. its very very frustrating.
and xperia v display is seems grey than more acro s.. all xperia v's like that ?
please Check out photos
Click to expand...
Click to collapse
Yes. Regarding the flap, I asked Sony about it, they said it was the design. The screen I got no idea.
Sent from my LT25i
About the flaps. I have the same problem. Sony told my it wasn't normal and asked me to send my phone for warranty.
Sent from your backyard...
Slender watches what you do...
All Xperia v like that?
All Xperia v like that?
Click to expand...
Click to collapse
Not for me.. All the flaps are good..
I sent mine in and they said they cant do crap about it :/
i have bad lucky but i can sell this phone to my friend he want to from me,
than i can buy new xperia v from germany but i cant be sure all xperia v claps do like this :crying:
this phone came from dubai, it could be same as clap problem in germany version ?
what should I do ?
Hi guys. Yesterday I noticed that I have this problem too. How you solved this problem? Only way to fix this is send phone to Sony service? Thanks for answer...
play3man said:
Hi guys. Yesterday I noticed that I have this problem too. How you solved this problem? Only way to fix this is send phone to Sony service? Thanks for answer...
Click to expand...
Click to collapse
Well that's what I did. Twice. It annoyed the crap out of me cause they were talking their own sweet time.
Sent from my LT25i
So this isn't just a problem of a batch, but it can happen after fix in sony service too? So bad..
play3man said:
So this isn't just a problem of an batch, but it can happen after fix in sony service too? So bad..
Click to expand...
Click to collapse
Well it seems to be normal wear and tear. One thing i seem to notice is that the Zs dont have this problem at least not yet. One observation by a fellow Xda member, cant remember who, saying that the V seems to be just a prototype for the Z seems to be true.
Aaron_035 said:
Well that's what I did. Twice. It annoyed the crap out of me cause they were talking their own sweet time.
Sent from my LT25i
Click to expand...
Click to collapse
Weird thing is. When I send mine to Bishan Sony, they repaired it in one day. They sent me a notification to collect the next day. However since I'm living in Pasir Ris, going there will take up time so I took it back after 2 weeks when I have my free time.
Sent from my LT25i using Tapatalk 2
Erica Law said:
Weird thing is. When I send mine to Bishan Sony, they repaired it in one day. They sent me a notification to collect the next day. However since I'm living in Pasir Ris, going there will take up time so I took it back after 2 weeks when I have my free time.
Sent from my LT25i using Tapatalk 2
Click to expand...
Click to collapse
exactly thats why i said they were taking their own time. I should be turned off from waterproof phones but i might still get the ZR.

[Q] Processing quality horrible?

Hello community,
Im just disappointed! Why? I'll tell you. I bought the Xperia SP 4-5 weeks ago.
I found some processing errors like:
1 small dead pixel on the right side of the touchscreen. (It sucks!)
The back cover doesnt fit 100%.
The back cover creaks sometimes, when I push on it.
I got the white Xperia SP and the aluminum frame got also an error. The color of the coating spalled in some places.
Picture: (made by another user with the same problem)--- http://s7.directupload.net/file/d/3352/taq33t6j_jpg.htm
I didn't drop the phone or something else.I always handled it very well.
Btw. that WLAN range issue sucks also a lot.
I will never buy any shi* from Sony again.
Sorry, but Im just angry! I paid 350€ and then this...
My questions: Got anyone else problems with the SP like me? Could I reclaim the phone because of that processing errors and the wifi error?
If under warranty I would send back because of dead pixel/screen probs.
Sent from my C5303 using xda premium
Just wondering... Always thought, that Sony is a premium brand, which stands for quality, lol.
Maybe they are, but not on smartphones.
I`ll contact my provider and describe them my problems, hope, I'll get a new one without any errors.
Ty for your answer!
Deathless93 said:
Hello community,
Im just disappointed! Why? I'll tell you. I bought the Xperia SP 4-5 weeks ago.
I found some processing errors like:
1 small dead pixel on the right side of the touchscreen. (It sucks!)
The back cover doesnt fit 100%.
The back cover creaks sometimes, when I push on it.
I got the white Xperia SP and the aluminum frame got also an error. The color of the coating spalled in some places.
Picture: (made by another user with the same problem)--- http://s7.directupload.net/file/d/3352/taq33t6j_jpg.htm
I didn't drop the phone or something else.I always handled it very well.
Btw. that WLAN range issue sucks also a lot.
I will never buy any shi* from Sony again.
Sorry, but Im just angry! I paid 350€ and then this...
My questions: Got anyone else problems with the SP like me? Could I reclaim the phone because of that processing errors and the wifi error?
Click to expand...
Click to collapse
You must be under warranty!!! take it Back dont even think about it and demand for a new device. I paid 290 for it and i live in Greece (the most expensive place on earth) so i would not like it either if it sucked as a phone.
As for Sony not to be a fanboy but all my phones were bought from Sony (and Ericsson) and i was pretty pleased with the construction quallity.
Dead pixels suck, go get a new one since it should be under warranty. The back cover creaking is quite a common problem (I have it too), so I guess you can either get a hard case that fits, or just live with it.
Sent from my C5303 using XDA Premium 4 mobile app
lol, i tought you was talking about the photo quality, that also is pretty bad for a 8MP...
weedpuff said:
lol, i tought you was talking about the photo quality, that also is pretty bad for a 8MP...
Click to expand...
Click to collapse
Yea, you're right! The camera is also bad, but the cameria isn't very important for me.
I already contacted the provider, where I bought it, via E-Mail. Still waiting for an answer.

Bluetooth is not working in Sony Xperia ZR

Just 3 days ago i purchased my sony xperia ZR. The model is C5502. Yesterday i found that the blutooh is unable to find other bluetooh devices and my working nokia mobile also can't detect C5502 device. Today i got confirmed that buletooh is not working in my device. On the other hand my friend took C5503 (LTE version) he already got an update and his device is fine. I heard that many other people experienced this same problem. This is my first andorid mobile. I put my trust on sony and sony broke my heart. Is there any way to solve this serious issue. I already post an report to sony mobile official forum and looking forward to hearing form them. I actually never expected this from sony. But this unfortunate incident happened with me.
Hardware issue as a fact, best temporary solution is to press hard on the NFC icon next to the backlight.....
Awesome phone everything u could ask for, to perfect to be true
Sent from my C5502 using xda premium
Was there a sd card in the phone? Read somewhere that Bluetooth failure is happens after sd card is inserted.
Sent from my GT-S5570 using xda app-developers app
After updateing to 4.3 bluetooth works normal
Even my C5502 bluetooth is not working. It fails to recognize device even after I press the NFC (near the camera flash).
I do not know if it is a hardware issue or firmware issue.
Bluetooth Issue in Xperia ZR
- I've also faced the same problem
- Did try SBH-20 with other handset and couldn't have any dificulty to pair it.
- Did repair my C5502 with PC companion and reinstalled 4.3 and then did the factory default setting.
Later found that its the bluetooth hardware issue.
I went to service center and let them know about all the installations and tweaks I did with my phone. And they happily replaced my set with the newer one within 2 days...!
I must say SONY's after sales service is equally great..
CarlitosMendezR said:
Hardware issue as a fact, best temporary solution is to press hard on the NFC icon next to the backlight.....
Awesome phone everything u could ask for, to perfect to be true
Sent from my C5502 using xda premium
Click to expand...
Click to collapse
Yea, try this and see if you can get a temp fix. Also, you can try shake the phone and see if you can hear or feel little loos parts rattling. If so you need to send back to factory. The problem might be caused by loose screws on the re-enforcement metal plate causing bad/loose contact with bluetooth module. For this fix, you have to send it in for repair as screen needs to be removed.
CarlitosMendezR said:
Hardware issue as a fact, best temporary solution is to press hard on the NFC icon next to the backlight.....
Awesome phone everything u could ask for, to perfect to be true
Sent from my C5502 using xda premium
Click to expand...
Click to collapse
Hello,
I have same problem in my xperia ZR. Sony center says they will not open the phone. My phone is out of warranty.
Do you have any idea what exactly the problem is? I want to fix permanently. Your temporary solution is work for me.
Do i go to some local mobile repair shop? I am afraid of those guys because one of friend has very bad issue in local repairs. Can you please guide me if you have any suggestion?
xperia bluetooth problem
nikunjnandaniya said:
Hello,
I have same problem in my xperia ZR. Sony center says they will not open the phone. My phone is out of warranty.
Do you have any idea what exactly the problem is? I want to fix permanently. Your temporary solution is work for me.
Do i go to some local mobile repair shop? I am afraid of those guys because one of friend has very bad issue in local repairs. Can you please guide me if you have any suggestion?
Click to expand...
Click to collapse
Bluetooth died on my Xperia ZR too. I noticed it just a few days after warranty was over so the service center doesn't want to take it in. The service center guy said it is a known hardware issue and I'm lucky because at least i have Wifi working.
Regarding the fix, i read somewhere that tightening the top three screws on the back and lightly tapping near the NFC logo with a screwdriver can work. I will try it once i get a precision screwdriver set.
muru2 said:
Bluetooth died on my Xperia ZR too. I noticed it just a few days after warranty was over so the service center doesn't want to take it in. The service center guy said it is a known hardware issue and I'm lucky because at least i have Wifi working.
Regarding the fix, i read somewhere that tightening the top three screws on the back and lightly tapping near the NFC logo with a screwdriver can work. I will try it once i get a precision screwdriver set.
Click to expand...
Click to collapse
Hi,
Thanks for your reply.
Where do you read? Please update here if you successful in this.
Hi guys! I have the ZR C5503 Lte, i bought on ebay, couse i cant buy from sony, they not making these phones now. When i used the official sony rom, the bluetooth doesnt worked. I flashed the CM12, and the bluetooth is worked -not fine- when i was pressing near the led and the nfc symbol. The bluetooth isnt working like 1 week ago, when i press also not. Thanks for giving support there, im waiting for the final decision
Mate

Screen Artefacts

I have serious problem with my xperia , it is 2 weeks after warrant, and my screen is going nuts. It is randomly durring diffrent tasks..
The problem looks similar like in the picture
Any help thanks, will that be the screen or the fired motherboard
marcoplo said:
I have serious problem with my xperia , it is 2 weeks after warrant, and my screen is going nuts. It is randomly durring diffrent tasks..
The problem looks similar like in the picture
Any help thanks, will that be the screen or the fired motherboard
Click to expand...
Click to collapse
Umm, you could try to repair the software via pcc. If that doesn't help I'd send it to sony... Idk where you're from, but you should have 2 years of warranty
St.Jimmy90 said:
Umm, you could try to repair the software via pcc. If that doesn't help I'd send it to sony... Idk where you're from, but you should have 2 years of warranty
Click to expand...
Click to collapse
Well, PCC is the first thing i do, then flashtool. I am from UK, really, xperia z have 2 year of warranty? Awesome thx i didnt not know that.
PCC reduce the frequency of the problem but it still appear. My phone is untouched in terms of the bootloader
marcoplo said:
Well, PCC is the first thing i do, then flashtool. I am from UK, really, xperia z have 2 year of warranty? Awesome thx i didnt not know that.
PCC reduce the frequency of the problem but it still appear. My phone is untouched in terms of the bootloader
Click to expand...
Click to collapse
I don't know about warranty in the UK, at least the german law gives me 2 years of warranty. You could at least give it a try
St.Jimmy90 said:
I don't know about warranty in the UK, at least the german law gives me 2 years of warranty. You could at least give it a try
Click to expand...
Click to collapse
Nope in UK is only one unfortunately, they've test and i have fry adreno cost of repair £250, no point so new phone soon... I might buy a mobo in ebay and have fun myself, just for experience :fingers-crossed:

[urgent]vibration motor broken, send it to sony?

Hey guys,
When I was using my Z1 today I noticed that the vibration motor was squealing sometimes and making very weird sounds... I have tried to flash a rom, reboot, nothing fixed the issues, this happens when pressing the soft keys, using the keyboard,...
Should I send it in to Sony? Will they still repair it if I have removed the ASF and unlocked the bootloader(TA backup was accidentally deleted)? Or should I just live with it?
As you might know, this is very urgent since I need my phone back as soon as possible! So I just want you guys to let me know what I should do with this...
Thanks for your input,
Noahvt
You gotta love lollipop notifications, all the wife saw was vibrator broken and laughed her ass off.
In regards to you phone, yes send it to Sony.
Sent from my C6903 using Tapatalk
sm.vassallo said:
You gotta love lollipop notifications, all the wife saw was vibrator broken and laughed her ass off.
In regards to you phone, yes send it to Sony.
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Haha, I changed the title a little bit
And I'll send it to sony next week as I have exams now!
noahvt said:
Haha, I changed the title a little bit
And I'll send it to sony next week as I have exams now!
Click to expand...
Click to collapse
To the best of my knowledge, removing the asf and bootloader unlock results in a warranty being voided. So don't expect it to be covered by warranty. Or go to them with complaints of the Z1 vibe motor malfunctioning as it is a very widespread issue and has been documented well.
AnrgKrshn said:
To the best of my knowledge, removing the asf and bootloader unlock results in a warranty being voided. So don't expect it to be covered by warranty. Or go to them with complaints of the Z1 vibe motor malfunctioning as it is a very widespread issue and has been documented well.
Click to expand...
Click to collapse
I've had many issues before with phones... I had modded my transformer tablet so much once and it broke and they still repaired it! This hardware issue is almost impossible to be caused by the software or removing the ASF. I've had some good repairs with sony before. I had a sony laptop and even though it sucked they still repaired it for free even after the warranty passed!
noahvt said:
I've had many issues before with phones... I had modded my transformer tablet so much once and it broke and they still repaired it! This hardware issue is almost impossible to be caused by the software or removing the ASF. I've had some good repairs with sony before. I had a sony laptop and even though it sucked they still repaired it for free even after the warranty passed!
Click to expand...
Click to collapse
you seem to have great customer service where you live! Wish I could say the same for India
AnrgKrshn said:
you seem to have great customer service where you live! Wish I could say the same for India
Click to expand...
Click to collapse
Ah, I want too for Indonesia xD

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