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screen turns into white

hello...
i have a problem.my breeze's screen turn into white after i updated a new RUU on it. when i turned it on, the screen only showed white, white and just white.
i check all of the LEDs in LCD, it turned on.
does anyone can help me? i appreciate for your helps..
thanks before..
and have a nice day

maybe you have to write the bootloader again or reflash your cell phone

stationalz said:
maybe you have to write the bootloader again or reflash your cell phone
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i tried it, but still the screen gets white..
ps: the phone is still working (can make a calls, etc. just like a normal phone) but the screen is white background.
thanks for your help and advice stationalz...
have a nice weekend..

yusndi said:
i tried it, but still the screen gets white..
ps: the phone is still working (can make a calls, etc. just like a normal phone) but the screen is white background.
thanks for your help and advice stationalz...
have a nice weekend..
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maybe the hardware problems !

maybe something wrong with the lcd !

http://mikechannon.net/PDF Manuals/HTC Breeze Service Manual.pdf look at page 55

stationalz said:
maybe something wrong with the lcd !
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ok, thanks dude...
i'll check it again.

FLORINOX said:
http://mikechannon.net/PDF Manuals/HTC Breeze Service Manual.pdf look at page 55
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that's a cool informations bro...
thanks for your kindly help...

HTC diamond screen problem solved!(Microp error) [ Assistance Cont. by Request ]

Note : Hi, due to work overload i cannot be active on xda. If you want personal assistance regarding this problem, you can get in touch with me via twitter
www.twitter.com/SiddharthSaiG
Click to expand...
Click to collapse
Before you proceed, please note that I cannot be accountable/liable for any damage caused to your phone. This is only a guide!*
THIS TUTORIAL IS ONLY FOR HTC TOUCH DIAMOND - NOT FOR DIAMOND2 / TOUCH PRO / HD2 ( This is simply because i don't have these devices with me and that i haven't tested! Those who have a spare handset are welcome to send it to me for diagnosis )
Let me get straight to the point. I’ve found out the solution to all the screen blackouts or the famous “microp error”. I’m sure no HTC so called Technical department could solve this.
I’ve been sitting 40Hrs straight with my HTC Diamond. ( The worst part is removing the screw’s and putting them back.)
THE PROBLEM –
1.It’s a hardware problem. Upgrading the microp.dll will not solve anything. ( Microchips gives really wired errors)
2.SYMPTOMS : A dialogue box showing “ Microp version 0 , Upgrade firmware “ (as far as I can remember) , dim or no backlight , no charging indicator , No backlight for physical keys , no touch sense (D button) , soft reset button non responsive..
3.EARLY WARNINGS: (a). If u have dropped your HTC diamond , then there is an 87% chance of this happening. (b.) Exposure to extreme cold/heat. ( if it’s a heat issue then u might need to replace the motherboard.)
THE SOLUTION
I don’t have a cam to record the entire event. But there is a YouTube video of an HTC dissembling. I’ve downloaded the video and put captions in it so that it would be clearer. Video will be uploaded soon.
Diamond de-assembling video - http://bit.ly/bxtcw0 (some Chinese guy , thanks dude)
PROCEDURE
When you remove the back cover , you’ll see
1.The battery
2.Sim card holder
3.Tons of screw’s
Remove all the visible screw’s.Remember , your warranty will get void if you have one!! This tutorial is for ones without warranty. Take a look at this picture :
http://www.twitpic.com/1cymw5
Remove the screw's shown above..
Next Locate the below chip.
www.twitpic.com/1cynw4
This chip is the main cause for the screen problem. This chip wen taken out has 2 connectors beneath it . These connectors wen gone loose causes the screen problem. It will take a few hours to just get them in place. ( HTC need to improve in build design)
www.twitpic.com/1cymhp . ( 2 connectors ) take out all the stickers if you want. Less annoying ..
Press it with your thumb (HARD) to ensure that they are in place. You can hear the click sound if you switch off your “Room” fan. Once this is done , put the battery without replacing the rest of the parts . ( All connections connected ) .. Try to turn it ON. If it doesnt , try again . Again it doesn't turn on then try again. Keep on trying. I'm sure that you'll get it working. IF it does turn on , please post reply's.
NOTE : Make sure that you connected everything back ( Very IMP) . For those who cannot take the chip out , I recommend you to watch a youtube video on how to dissemble an HTC diamond.
ATB
I DON'T ACCEPT DONATIONS . SO AS A "THANK YOU" , YOU CAN FOLLOW ME ON TWITTER
Twitter

RE:
No reply's? nobody tried this out?

I wish to try but with no pics it is hard to guess what chip to search for...
Can you apload some pics to some fileshare or send me on e-mail: [email protected]
thnx a lot

@ above
I've sent you the pics. Check it out..

@ all
Please follow me on twitter to get your replies faster regarding the matter. I have 24x7 access to my twttr account

Thanks a lotttttttttt ~ !!!!
THANX TO TEAM XDA !
I was wondering what went wrong d day wen i rebooted my device.
I was screwed with an error message "microp error please update ur firmware"
googled a lot before ending up with team XDA.
came to know its a software problem, i cleared storage, updated a rom but nothing worked. finally i read xda instructions, i went to d nearest mobile store n explained everything. (since i dont have tools to disassemble my device at home) d service man did d job n i got my htc diamond working !
he just charged 100 rupees, htc service center wud have definitely asked much more than that !
thanks to xda ! but d lesson i learnt is "NEVER DROP/THROW UR HTC"
----------thank you----------
PANKAJ KADEL
kadels.info

@ above
Glad to help you man. This is a really irritating problem.

siddharthsai said:
Glad to help you man. This is a really irritating problem.
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Hi Siddharthsai,
I have a screen problem but a bit more unique. The touch screen can work for a while if I leave it alone but after using the phone for a while, the screen does not work. If I were walk around with the phone, the screen will not work.
The buttons all can work and the phone can function for programs that can be controlled by the buttons. I am wondering if the problem is the same as yours in terms of connection problem.
Appreciate your advise on this.
Thanks.
CH

@ ja_zzz7
ja_zzz7 said:
Hi Siddharthsai,
I have a screen problem but a bit more unique. The touch screen can work for a while if I leave it alone but after using the phone for a while, the screen does not work. If I were walk around with the phone, the screen will not work.
The buttons all can work and the phone can function for programs that can be controlled by the buttons. I am wondering if the problem is the same as yours in terms of connection problem.
Appreciate your advise on this.
Thanks.
CH
Click to expand...
Click to collapse
Have you tried Hard reset? Hold down the volume key and press the reset key and power button . Backup your data using PIM backup before doing this... let me know if its coming again..waiting for your reply.

I have done the hard reset using the volume down/enter and reset button. I have reached the screen where I have to press on the cross hair and is stuck here as the touch panel is not able to click on the exact spot as it is always clicking to the bottom left. The same thing happened when I tried hard reset using "clear all data and format" but have to wait for a while until the screen can work.
After that the screen problem came back again. Any other suggestions?
Thanks.

@ above
Sorry for the late reply. had some work.
Is you battery low? just turn off your device and charge until its full . this happens mostly when you use duplicate charger . try charging with htc original charger ( borrow it from a frnd ) ...charge it fully and hard reset. Tell me if it works... by the way are you having an Indian version of diamond? ( 2G) ?
Let me know.

RE:
Flash it with a new ROM and if it still persists , then its a hardware prob. do you still have warranty ?

man you are the bomb. many thanks for this tutorial

@ above
Thanx buddy. its not just me , its everyone in XDA ...we all rock

Guess what! My problem is solved. Did a hard reset yesterday but was stuck at the cross hair allignment as the screen was not responding. Left the phone overnight and could complete the allignment the next morning. After rebooting, the touch screen was jammed again.
Try flicking the screen with my finger a few times and managed to move from page to page and after flicking many times, the touch screen recovered and has been OK for the past 10 hours.
Guess one of the solutions for those who have intermittent problem is to flick your screen top and bottom. Guess the pressure must have connected any loose joints. I am a happy guy today )

ja_zzz7 said:
Guess what! My problem is solved. Did a hard reset yesterday but was stuck at the cross hair allignment as the screen was not responding. Left the phone overnight and could complete the allignment the next morning. After rebooting, the touch screen was jammed again.
Try flicking the screen with my finger a few times and managed to move from page to page and after flicking many times, the touch screen recovered and has been OK for the past 10 hours.
Guess one of the solutions for those who have intermittent problem is to flick your screen top and bottom. Guess the pressure must have connected any loose joints. I am a happy guy today )
Click to expand...
Click to collapse
Thats good to hear... see ... if you try , you can..congrats.

I have a HTC Touch Pro 2 and I am getting the Microp error. The phone is not covered by warranty so looks like I may have to attempt to fix it myself.
I notice your tutorial deals with the Diamond - Any idea how to fix a Touch Pro 2?

@ above
Bro . Microp error comes because of the connectors. Since this is a slightly bulky , twice as big as diamond and has a slide out keypad , i suggest you to take it to a guy who knows to remove and fix things back.. ( not service center ) .. he'll charge you probably 200-300 bucks...just tell him to reassemble it back. Let me know...
Regards

HTC Touch HD microp error solved
I recently made an attempt to do the same to a Touch HD which showed the same Microp error and know what , its working... PM me for the tutorial
( cant post on the diamond forum )
Regards

I needed new screen, the easy part was taking apart but stuck on these 2 connectors well the bigger one, even when apart it does not seem to go together?

screen only turning on when keyboard is out

the screen is only turning on while the keyboard is out and when u close is it does not turn on. anyone know whats going on?

qman66 said:
the screen is only turning on while the keyboard is out and when u close is it does not turn on. anyone know whats going on?
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Click to collapse
If it's with specific one ROM, then try Wiping (everything) & try again OR flash another ROM ............
If problem remains, open you handset carefully & check the cables down to Motherboard 2 wide black strips (coming from LCD) (check if properly attached) -------- which I hope might not be the problem
Best of luck

rawfire said:
If it's with specific one ROM, then try Wiping (everything) & try again OR flash another ROM ............
If problem remains, open you handset carefully & check the cables down to Motherboard 2 wide black strips (coming from LCD) (check if properly attached) -------- which I hope might not be the problem
Best of luck
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so if it isn't properly attached am i out of luck in finding a solution? i have the same problem

genzopwns said:
so if it isn't properly attached am i out of luck in finding a solution? i have the same problem
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If not attached properly, open it & do press that cable a little hard so it get into slot. If problem persist, contact some expert, as I think u can't detach the cable yourself from LCD (you might ruin your Digitizer OR LCD itself)
PS: Don't open your handset if you don't have guide in your hands.......

You say it will only *turn* on... does it STAY on if you snap it back?

dhkr234 said:
You say it will only *turn* on... does it STAY on if you snap it back?
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for me it doesn't stay on. the screen freezes.

its fully functional when keyboard is open. on portrait mode when keyboard is closed nothing works. i tried wiping and all that. so i guess ill try to open it. i figured its a hardware problem. its just strange because it happened all of a sudden. its not like it dropped or anything.

[Q] Touch Screen Problem

Big problem on my Incredible S touch screen. Left side got problem. Sometime it goes crazy...
Some keyboard button is not working. "E" "R" "D" "X" ","
Is hardware problem or Software?
How much if I need to repair a new touch screen and Mine is S-off

qlouis76 said:
Big problem on my Incredible S touch screen. Left side got problem. Sometime it goes crazy...
Some keyboard button is not working. "E" "R" "D" "X" ","
Is hardware problem or Software?
How much if I need to repair a new touch screen and Mine is S-off
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Click to collapse
bro did u try calibrate ur phone sumtime touch screen phone need to be calibrate so its go back normal again i hope this help

darkidz555 said:
bro did u try calibrate ur phone sumtime touch screen phone need to be calibrate so its go back normal again i hope this help
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Did it here Settings > Language and Keyboard > Touch Input > Text Input > Calibration Tool
But still the same.. Do i need to reset the calibration?

Have you tried to reset phone? If that doesn't help, try factory restore

mine plays up. im stuck on cyanogenmod, cant go on other roms or even stock yet -.-
Basically it stops working or certain parts wont work, I would then press the power button (to put screen into sleep) and then wake it up then it's good again. very frustrating though.
I have a long pattern to unlock my phone and sometimes it won't work because certain parts of the screen isnt working. It's not physically broken I think, because all it needs it to be turned off and back on then it's good to go.

vladabiber said:
Have you tried to reset phone? If that doesn't help, try factory restore
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Click to collapse
Do you mean reset Calibration?

jakeyo said:
mine plays up. im stuck on cyanogenmod, cant go on other roms or even stock yet -.-
Basically it stops working or certain parts wont work, I would then press the power button (to put screen into sleep) and then wake it up then it's good again. very frustrating though.
I have a long pattern to unlock my phone and sometimes it won't work because certain parts of the screen isnt working. It's not physically broken I think, because all it needs it to be turned off and back on then it's good to go.
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Unlock screen is fine for me.. Just when swap the Home screen it got problem. And typing. I realize it only got problem on the left side...

qlouis76 said:
Do you mean reset Calibration?
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No. Turn off fastboot in power menu, then turn phone off and turn it on again. That should do the job. I had that problem either, but very, very rarely.

vladabiber said:
No. Turn off fastboot in power menu, then turn phone off and turn it on again. That should do the job. I had that problem either, but very, very rarely.
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Thanks for the correction. Same, the problem is still there...

Could be a faulty digitizer :/

scoobysnacks said:
Could be a faulty digitizer :/
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Probably it hardware problem rather than software, but you should try factory data reset first (settings, sd& phone storage). There is possibility that some app caused this.

scoobysnacks said:
Could be a faulty digitizer :/
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So, what should I do? Bring it to repair? But, I had rooted my phone. No more Warranty. Need to S-on back?

qlouis76 said:
So, what should I do? Bring it to repair? But, I had rooted my phone. No more Warranty. Need to S-on back?
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could someone make a really simple guide on how to get the phone s-on starting from the very start. I dont understand this: http://forum.xda-developers.com/showpost.php?p=15732727&postcount=14
it doesn't even read right.

Do a search, since there is several threads about this.

Do I need to s-on back to get the warranty?
Sent from my HTC Incredible S using XDA App

qlouis76 said:
Do I need to s-on back to get the warranty?
Yes.
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
Sent from my Incredible S using XDA App

Can I have the latest RUU, to S-ON back?

If only there were some kind of thread, listing all the officially shipped RUU's...
http://forum.xda-developers.com/showthread.php?t=1033922

i experience onces in a while at the android lockscreen whereby i cant complete my pattern but after a try or 2 again its fine already

TMarcus68 said:
i experience onces in a while at the android lockscreen whereby i cant complete my pattern but after a try or 2 again its fine already
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Mine do have your problem as well. But My keyboard is totally driving me crazy!!!

Water damage

A friend of mine with s3 mini accidentally drop water to his phone... The phone e works properly now but the screen can't stay off... With power key or screen off time the screen keeps enabling... I make factory reset but still nothing... Any thoughts?

pikachukaki said:
A friend of mine with s3 mini accidentally drop water to his phone... The phone e works properly now but the screen can't stay off... With power key or screen off time the screen keeps enabling... I make factory reset but still nothing... Any thoughts?
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Click to collapse
If it's in guarantee give it back to the store for replacement and tell him to make the duck! :silly:
If it's not in guarantee tell him to buy a new one. :crying:

jstath1972 said:
If it's in guarantee give it back to the store for replacement and tell him to make the duck! :silly:
If it's not in guarantee tell him to buy a new one. :crying:
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So it isn't software fault... On the wakelock detector it show that the keuguard is keeping the screen on.. It is possible that it's hardware problem but the software keeps the phone on?

pikachukaki said:
So it isn't software fault... On the wakelock detector it show that the keuguard is keeping the screen on.. It is possible that it's hardware problem but the software keeps the phone on?
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In normal situation when you press the button you activate the keyguard and it going to sleep after a few time. The software (keyguard) follows the hardware (button). In your case because of the damage of the hardware the button is always on and holds on the keyguard. Maybe i'm wrong but one other solution is to install a custom rom and deactivate the hardware button with the problem. You can activate and the navigation bar if you want. I think that can solve the problem also.

I would have opened up the phone and take a look. Disconnect/reconnect all cables inside and hope for the best

tys0n said:
I would have opened up the phone and take a look. Disconnect/reconnect all cables inside and hope for the best
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I will try this I had to wait to find another phone for his work... And then I will try it...

pikachukaki said:
I will try this I had to wait to find another phone for his work... And then I will try it...
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Don't open the phone if its still on warranty, just get it to the repair center. If you have no luck with getting your phone repaired for free try opening it as your last resort
EDIT: its obviously no software issue, it would be fixed by making a factory reseT/install custom ROM but you say you have already done that.

NickVXD said:
Don't open the phone if its still on warranty, just get it to the repair center. If you have no luck with getting your phone repaired for free try opening it as your last resort
EDIT: its obviously no software issue, it would be fixed by making a factory reseT/install custom ROM but you say you have already done that.
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Click to collapse
It isnt on warranty...and if it is its water damage and 99% they won't fix it!!!

Sometimes there is only a rest of water in phone. (Also same days later)
Put the phone without accu a few days in uncooked rice! (Maybe it is to late. Immediately after the bath rice is the best you can do)