[Q] Verizon Android 4.4 Update- Hangouts Working Moto Connect? - Moto X Q&A

Has anyone gotten Hangouts to work with Moto connect after the new update?
I switched hangouts to my default SMS app, but whenever I receive a text on my phone I don't get a notification via moto connect.
If I refresh connect, then it will show the message.
Has anyone gotten notifications to work correctly?

people say log back out of moto connect and back in. i imagine on both your phone and computer. i have no experience with this issue though, just telling you what i've been told.

sarshadd said:
people say log back out of moto connect and back in. i imagine on both your phone and computer. i have no experience with this issue though, just telling you what i've been told.
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I have tried that 3 different times and no dice. You can send messages from connect and they will send out, and if you refresh it manually will load texts sent to you. But actual notifications that you got an SMS do not show up.
Thank you though.

Related

Moto Voice Problems

My Moto Voice seems to be playing up. I've only properly noticed it today.
Here's how it goes when the device is sleeping.
Me: What's up Moto X
Voice: beep
Me: Send text to wife
Voice: Ok. What's your message?
Me: hello
Voice: Ok sending. Say or type a pin.
Me: 1234
Screen says 'message sent' but it doesn't send the message!!
Same problem when I ask it to set a timer!
I'm seeing the same problem on a Samsung SG3. There is a recently introduced bug in the recent Search update. This was reported on Android Central. Article here.
I'm glad to see it formally reported, I have been searching the heck out of it and coming up with nothing. I've reinstalled GNL, Search & Hangouts to no avail.
In my case, when using Voice Command for a text, I get a "no SMS app installed" error, despite having Hangouts as my default message app.
I'm hoping they get this sorted quickly. My phone has had this bug for the past week or two.
It's not your brand new phone acting up, it's Search software bugs.
Right I changed my launch phrase to something else and now I can set a timer. but sending a message still not working. I'm running the stock Messaging app. Anyone else experiencing this??
Messaging still not working when using Moto Voice. I've note opened a support case with Motorola. I've made sure Messaging is the default app, used different launch phrases, tried restarting my phone.
Anyone else experiencing this?
My voice command text messaging is back. I recieved a Gmail update the other day, probably serendipity. I tried voice command texting today & it worked! I can also set an alarm via voice command, but not the countdown timer. The alarm is used for all timer sets now. Go figure, maybe server side on Google's part.
Motorola advised me to restart in safe mode and try again but no luck.
Now they're advising me to do a factory reset of the phone but I'm reluctant to do this as I'll lose ALL my settings and apps. Will try and make some time tonight or tomorrow to perform this. Will need to make a list of all my apps and folders I've created.
Still no go? That kind of stinks. They're just telling you the standards, factory reset, etc. Your apps should come flying back as you log back into your Google account after a factory reset. It's just time consuming to factory reset.
Moto Voice just released an update a little while ago. Give that a try.
I've managed to fix the issue after narrowing it down.
It was only not working when texting my wife. It worked for others.
I deleted her number from Contacts app and created it again and now it's working perfectly.
The Moto Voice update didn't make a difference as I tried that. Didn't bother with a factory reset in the end as it just takes too long and pointless.
Hopefully this helps others who get the same issue.

[q] motorola connect

Has anyone been able to get Motorola Connect to connect to their computer after updating to Lollipop? Mine doesn't do anything.
I've had to install Mightytext again to text from my computer and I don't want to have to have another app installed when a feature of the phone is supposed to do it. (and Moto Connect is simply better)
I haven't even updated, and my connect just stopped working.
It will occasionally login, but it can take ten minutes to sync texts or calls.
I've received popups about a incoming call, that I received at work, while logging in at home.
Guess they're having problems..

MMS on Textra (Android N)

Anyone experiencing MMS failing to send or receive on Android N? I was fine on dev 3 and when I switch to stock messenger I'm fine although I don't get any notifications that it doesn't send or receive like i get from Textra.
I've tried the manual settings in Android and in Textra and even turned off wifi to try it but it doesn't work. A reboot will work for awhile and then eventually it'll fail.
biggiestuff said:
Anyone experiencing MMS failing to send or receive on Android N? I was fine on dev 3 and when I switch to stock messenger I'm fine although I don't get any notifications that it doesn't send or receive like i get from Textra.
I've tried the manual settings in Android and in Textra and even turned off wifi to try it but it doesn't work. A reboot will work for awhile and then eventually it'll fail.
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I know this is a year old but just in case you or anyone else is racking their brains out re: MMS failure to send or receive - looks like a Nougat issue that can only be rectified by a carrier firmware update:
https://textra.uservoice.com/knowledgebase/articles/1147366
perveeus said:
I know this is a year old but just in case you or anyone else is racking their brains out re: MMS failure to send or receive - looks like a Nougat issue that can only be rectified by a carrier firmware update:
https://textra.uservoice.com/knowledgebase/articles/1147366
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Thanks. I moved over to pulse SMS since it allows me to get texts to my smart watch while away from my phone and on the data connection on my watch.
Sent from my Pixel XL using Tapatalk

Can't recieve SMS Text Messages (but can send them)

Hey everyone. I just got my global unlocked Mi Mix (6gb, 256gb), and I can't receive texts. I'm on At&T, and I'm getting 4g VoLTE all the time. I can send texts, and I can make and receive calls, but I'm not getting any texts that are sent to me. I've tried switching to 3g, and I've tried the stock messaging app, Google Messenger, and Textra. Nothing has fixed the problem. I really want to keep this phone, but I have to be able to receive texts.
Anyone have suggestions? Thanks in advance!
gbhilmerson said:
Hey everyone. I just got my global unlocked Mi Mix (6gb, 256gb), and I can't receive texts. I'm on At&T, and I'm getting 4g VoLTE all the time. I can send texts, and I can make and receive calls, but I'm not getting any texts that are sent to me. I've tried switching to 3g, and I've tried the stock messaging app, Google Messenger, and Textra. Nothing has fixed the problem. I really want to keep this phone, but I have to be able to receive texts.
Anyone have suggestions? Thanks in advance!
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I have this same problem. To make matters worse - mine happens intermittently too. For example, sometimes I could be texting someone and receive some of their texts, then suddenly a few texts in I no longer get their responses. Not sure what's going on.
I suspect it has to do with the Contact Manager APK, but not sure how or why.
chris.davis925 said:
I have this same problem. To make matters worse - mine happens intermittently too. For example, sometimes I could be texting someone and receive some of their texts, then suddenly a few texts in I no longer get their responses. Not sure what's going on.
I suspect it has to do with the Contact Manager APK, but not sure how or why.
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Are you on ATT? And if this is a software issue, putting on a custom ROM might resolve it. I guess.
I've got texting working now. I did two things and I don't know which is the solution.
First, I put my sim in an ATT phone I had laying around. I sent some texts and took some calls on that phone. Then I put the sim back in my phone while wifi was turned off. I did this whole thing because I saw a thread on an ATT forum regarding the same SMS issue but with a different phone. The ATT moderator suggested doing those steps.
Second, I downloaded Pulse and set it as my default SMS app. So far, texting is now working without any problems.
I cannot receive sms

Connection and voice mail issues

Hi everyone. I am having issues since day one with my Samsung S10. I am a T-mobile user if that matters. My first problem, I currently have a desktop with Windows 10 Pro and the latest build. However, since I got the phone, whenever I connect the phone to the computer via USB, it does not stay connected for more than a min. It will keep on disconnecting and automatically connecting. Many instances it will do it over and over, dozens of times until it finally connects but it wont last for more than 2 mins and start all over. A very frustrating issue because it makes file transfer nearly impossible.
I have so far unistalled all drivers, used 4 different cables to include original and problem still persists.
My second issue is with voice messages. Whenever I received a voice message, instead of going to my visual voice message app, it will show with the green phone icon in my notification, forcing me to call my voice mail. Rarely do new voice messages go to my visual voice mail app, they do, but rare. My wife also has a S10 and she has the same problem with the voice mail.
hopefully someone has some help to provide me.
Thanks in advance.
Rick
dragonfire665 said:
Hi everyone. I am having issues since day one with my Samsung S10. I am a T-mobile user if that matters. My first problem, I currently have a desktop with Windows 10 Pro and the latest build. However, since I got the phone, whenever I connect the phone to the computer via USB, it does not stay connected for more than a min. It will keep on disconnecting and automatically connecting. Many instances it will do it over and over, dozens of times until it finally connects but it wont last for more than 2 mins and start all over. A very frustrating issue because it makes file transfer nearly impossible.
I have so far unistalled all drivers, used 4 different cables to include original and problem still persists.
My second issue is with voice messages. Whenever I received a voice message, instead of going to my visual voice message app, it will show with the green phone icon in my notification, forcing me to call my voice mail. Rarely do new voice messages go to my visual voice mail app, they do, but rare. My wife also has a S10 and she has the same problem with the voice mail.
hopefully someone has some help to provide me.
Thanks in advance.
Rick
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I will start from the second issue (the voicemail). I see that too and I am with T-Mobile as well. I do have VVM app installed, but see the normal voice mail icon in the notification bar as well as VVM icon. I don't really like double notification, but I am thinking it is possible to disable the phone app's notification for only the voice mail. Haven't tried it though...
As far as phone getting disconnected...I have seen this, but not with my S10e. I have another android device and it did happen to it, couple of times. When device was off, that is when I mainly seen disconnect/reconnect thing.
1) Do you have Samsung Switch app installed on your Win 10 PC? If you do, then try uninstalling it. If you don't have it, install it. Could be driver conflict too
2) Try different USB ports on your PC
3) See if you have USB 3.0 and USB 2.0 ports(try them all)
4) When you connect your phone to the PC, pull down notification shade on your phone and see if you can choose different USB options, that might help too

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