Related
I recently found this issue couple weeks ago . I never messing a found with my moto x n it's still pure unrooted and I just found my moto x when I pull off from my name pants or if I flip it over it didn't show up the active display . and the next week I did use the turn off turn on button whenever I wanted and when I click it off and hoping or expecting the phone show the active display but it won't show up . but everything is good if I restart the phone . does this bother you or ever happen with you before ?
Sent from my XT1053 using Tapatalk
still happening, hopefully you guys have any input for this
Any auto taskkiller U use?
bmszabo said:
Any auto taskkiller U use?
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Click to collapse
I have the same problem on my Moto X 1053 :c it's really annoying.. it can be solved restarting the device but is a question of time.. because it happens again.. :/ i tried removing Clean Master or other kind of applications like those...
Hope you can help me
I thought I was the only one . any solution to make this go away ? I only use power toggle
Sent from my XT1053 using Tapatalk
Anyone with the same problem?? :c
hard_core93 said:
Anyone with the same problem?? :c
Click to expand...
Click to collapse
Do you have a screen protector or case that is covering the proximity sensor next to the earpiece? That could be it
pyro6128 said:
Do you have a screen protector or case that is covering the proximity sensor next to the earpiece? That could be it
Click to expand...
Click to collapse
My case I can only use the original default screen cover that out from the box and seem sometime it didn't show the active display . maybe this is only happen to xt1053 Tmobile version.
Other case have no clue.
Sent from my XT1053 using Tapatalk
banboy said:
My case I can only use the original default screen cover that out from the box and seem sometime it didn't show the active display . maybe this is only happen to xt1053 Tmobile version.
Other case have no clue.
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
I use a case.. i think is generit.. and the default screen cover too.. but i think the case is not the problem then... and i have the XT1053 from Mexico..
hard_core93 said:
I use a case.. i think is generit.. and the default screen cover too.. but i think the case is not the problem then... and i have the XT1053 from Mexico..
Click to expand...
Click to collapse
I'm willing to bet its the default screen protector. It doesn't have a cutout and makes the proximity sensor go crazy. Your phone thinks its in your pocket which is why active notifications aren't coming on. I had a similar issue with my screen staying off during calls, and not being able to turn the screen back on because the phone thought my face was next to it. Take off the screen protector and I bet your issue goes away.
pyro6128 said:
I'm willing to bet its the default screen protector. It doesn't have a cutout and makes the proximity sensor go crazy. Your phone thinks its in your pocket which is why active notifications aren't coming on. I had a similar issue with my screen staying off during calls, and not being able to turn the screen back on because the phone thought my face was next to it. Take off the screen protector and I bet your issue goes away.
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Click to collapse
Mmm.. ok i'll try it when i get a new screen protector.. but.. it does work sometimes.. freaky.. i don't know.. maybe the sensor goes crazy as you say
hard_core93 said:
Mmm.. ok i'll try it when i get a new screen protector.. but.. it does work sometimes.. freaky.. i don't know.. maybe the sensor goes crazy as you say
Click to expand...
Click to collapse
Yea, I'm willing to bet the sensor is freaking out. And two of you in this thread that have the problem also have the original screen protector on that blocks the sensor, so it seems most likely.
pyro6128 said:
Yea, I'm willing to bet the sensor is freaking out. And two of you in this thread that have the problem also have the original screen protector on that blocks the sensor, so it seems most likely.
Click to expand...
Click to collapse
Yeah I still used the original screen protector that is coming out from the box so it still look like a brand new phone . well you know the reason I did that because too lazy to get a new screen protector but don't you think default screen protector that came right from the box is too thin that will make the sensor went crazy ? I mean that's only my thought from logical point of view .
Sent from my XT1053 using Tapatalk
banboy said:
Yeah I still used the original screen protector that is coming out from the box so it still look like a brand new phone . well you know the reason I did that because too lazy to get a new screen protector but don't you think default screen protector that came right from the box is too thin that will make the sensor went crazy ? I mean that's only my thought from logical point of view .
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
The original screen protector was making my phone go nuts. As soon as i took it off, the issue went away. My issue was that when I was on a call, my face being next to the phone would trigger the screen to go black (as it should). But then when taken away, it would stay black, because the screen protector was messing with the sensor.
pyro6128 said:
The original screen protector was making my phone go nuts. As soon as i took it off, the issue went away. My issue was that when I was on a call, my face being next to the phone would trigger the screen to go black (as it should). But then when taken away, it would stay black, because the screen protector was messing with the sensor.
Click to expand...
Click to collapse
Well thank's pyro, even I haven't tried out yet but I will do that and thx for the heads up about the screen protector. you know funny thing, even lot's of people loves Nexus 5, Damn I'm more prefer nexus 5 since the battery is like a beast its like Toyota Prius .
I wish for the next gen of phone Motorola will make this feature as their patent and will be the only phone that will have this kind of feature and also for google nexus too.
Anytime I make a phone call my phone locks. I know phones typically go black when it's at your ear, but when I pull away, it won't wake up/unlock. The only time it unlocks is at the end of the call. I set it up so that the power button will end my calls but that doesn't really fix my problem. If I have to use the dial pad during the call, I can't.
I read that the proximity sensor might be blocked by a phone case. I removed mine and it's still not working. Any idea what it can be?
Do you have a screen protector? If so, remove it and try again.
I am something similar happening, when I remove the phone from my ear after a call I cannot end the call because the phone is locked and I have to unlock it with a pattern before I can end the call or wait for the caller to hang up.
Interestingly I also have exactly the same issue as I had with the LG G3 as well, I take a photo and, if I do not have WiFi, the Nexus 6 turns off, it does it every single time - it's fine if I put it into airplane mode though. As this was the same thing that happened on my LG G3 and no one else is reporting this on Nexus 6, I am assuming it must be an app I am installing ?
Is that possible ?
Simon.
I have the same problem, it's really annoying. My phone won't wake when I take it away from my head and it doesn't respond to the power button until the other person hangs up.
Hopefully it'll be fixed with an update.
Sent from my Nexus 6 using XDA Free mobile app
I am having the same problem. Brand new Nexus 6 that's only a few hours old.
I got rid of my screen protector and it works way better now. Worth a try if you are using one.
Sent from my Nexus 6
If you're using dt2w/s2w/s2s, see http://forum.xda-developers.com/nexus-6/themes-apps/app-s2w-phone-call-disabler-t3018512
I just now am having this issue too. Here's another thread with same type of thing I posted in: http://androidforums.com/threads/black-screen-after-answer-call-on-nexus-4.671499/page-2
Long story short since I already related my post there, I haven't had this problem on lollipop 5.0.1, now after sideloading 5.1, I have this issue. Screen protector is on, but never was issue before. Now all the sudden it's an issue. I feel like it has to be a software issue. Guess i'll need to test few more times before taking off or cutting screen protector; will update with more news.
Same issue for me. Never had this issue before the update to 5.1. Wonder if I can go back. I have had the phone since early December.
A little testing. Holding the phone away from my face, the screen immediately blanks when a phone number is dialed. Tried rebooting - no help. May try a factory reset.
Very annoying!
Definitely is the screen protector screwing with the senors like everyone is saying and you guys are simply ignoring. I had the same issues off and on back on 5.0, 5.0.1 and on 5.1, but on 5.1 it was permanent. As soon as I took the protector off, everything worked as normal.
As a brief work around - you can go settings - accessibility - select power button ends call. Works for me till I decide what to do. I have a screen protector on and yep it's covering the prox sensors. Once removed it works as normal. Need to find a new protector that does not cover.
Rooted, stock, with screen protector.
Was working fine in 5.0.1 now in 5.1 I have two sensor issues
1) Ambient display does not work at all. When I pick up the device or when I receive a notification sitting on a table.
2) When I receive a call the phone goes completely black. The screen will not turn back on until the call ends.
I do not want to remove the screen protector until I know for sure that is what is causing this.
Sent from my Nexus 6
A2CKilla said:
Definitely is the screen protector screwing with the senors like everyone is saying and you guys are simply ignoring. I had the same issues off and on back on 5.0, 5.0.1 and on 5.1, but on 5.1 it was permanent. As soon as I took the protector off, everything worked as normal.
Click to expand...
Click to collapse
geebee1932 said:
As a brief work around - you can go settings - accessibility - select power button ends call. Works for me till I decide what to do. I have a screen protector on and yep it's covering the prox sensors. Once removed it works as normal. Need to find a new protector that does not cover.
Click to expand...
Click to collapse
GMoGoody said:
Rooted, stock, with screen protector.
Was working fine in 5.0.1 now in 5.1 I have two sensor issues
1) Ambient display does not work at all. When I pick up the device or when I receive a notification sitting on a table.
2) When I receive a call the phone goes completely black. The screen will not turn back on until the call ends.
I do not want to remove the screen protector until I know for sure that is what is causing this.
Sent from my Nexus 6
Click to expand...
Click to collapse
GMoGoody....read bold and listen....
A2CKilla said:
GMoGoody....read bold and listen....
Click to expand...
Click to collapse
A2CKilla. Much thanks. I did read, but it was odd it went from 0% to 100% failure rate after the sw update. I work embedded sw and that is very uncommon for a sensor. I wanted to make sure since I just flashed this morning.
I cut down the protector and everything is good.
Sent from my Nexus 6
A2CKilla said:
Definitely is the screen protector screwing with the senors like everyone is saying and you guys are simply ignoring. I had the same issues off and on back on 5.0, 5.0.1 and on 5.1, but on 5.1 it was permanent. As soon as I took the protector off, everything worked as normal.
Click to expand...
Click to collapse
*****UPDATE*****
Well A2CKilla, we all just wanted to avoid the inevitable and hope it was a software issue we could just "fix" instead of being a $10, god forbid more, for a screen protector. Always try the more simpler things first than to destroy others first (which I accidentally did btw with my amazing tempered glass, now I must find one that doesn't block the sensor. In my professional opinion, if a sensor worked while having a protector over it on a previous android version, why in the actual F*** would it not work on the newer ones, UNLESS they increased/decreased sensitivity on the code somehow? Well that was my first line of thought anyway.
Also tl;dr PROBLEM WAS INDEED SOLVED BY TAKING OFF TEMPERED GLASS (that previously wasn't an issue at all) AND NOW ALL IS NORMAL.
ps. sensor is literally right next to the top speaker grill on the left side. Best to find a protector that doesn't block that.
ducky06 said:
*****UPDATE*****
Well A2CKilla, we all just wanted to avoid the inevitable and hope it was a software issue we could just "fix" instead of being a $10, god forbid more, for a screen protector. Always try the more simpler things first than to destroy others first (which I accidentally did btw with my amazing tempered glass, now I must find one that doesn't block the sensor. In my professional opinion, if a sensor worked while having a protector over it on a previous android version, why in the actual F*** would it not work on the newer ones, UNLESS they increased/decreased sensitivity on the code somehow? Well that was my first line of thought anyway.
Also tl;dr PROBLEM WAS INDEED SOLVED BY TAKING OFF TEMPERED GLASS (that previously wasn't an issue at all) AND NOW ALL IS NORMAL.
ps. sensor is literally right next to the top speaker grill on the left side. Best to find a protector that doesn't block that.
Click to expand...
Click to collapse
I really wasn't trying to sound rude at all with what I said, but seriously, there's many a thread about this issue way before 5.1 even came out, and every single time the screen protector was brought up to be the issue, but everyone had to try to find 101 ways for it to not be that, granted my tempered glass protector was less than $5 and I've already found one with the proper cut out for again, less than $5 so I was fine with discarding it, but for so many people to really try and deny something that was the clearly the problem really was sad for a moment. Once again, not trying to sound rude at all but this wasn't the first rodeo about this issue
Sent from my Nexus 6 using XDA Free mobile app
Wow I never had an issue on 5.0 or 5.0.1 with my tempered glass screen protector. After spending all day thinking it was a software bug and reverting back and trying multiple sources for stock images and ota for 5.1 I decided to remove the screen protector and it worked! Cant believe how 5.1 made the proximity sensor sooo sensitive.
A2CKilla said:
I really wasn't trying to sound rude at all with what I said, but seriously, there's many a thread about this issue way before 5.1 even came out, and every single time the screen protector was brought up to be the issue, but everyone had to try to find 101 ways for it to not be that, granted my tempered glass protector was less than $5 and I've already found one with the proper cut out for again, less than $5 so I was fine with discarding it, but for so many people to really try and deny something that was the clearly the problem really was sad for a moment. Once again, not trying to sound rude at all but this wasn't the first rodeo about this issue
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Hey can you link me where you bought it with proper cut outs for sensors? And to clarify its tempered glass I'm after. Thanks
A2CKilla said:
I really wasn't trying to sound rude at all with what I said, but seriously, there's many a thread about this issue way before 5.1 even came out, and every single time the screen protector was brought up to be the issue, but everyone had to try to find 101 ways for it to not be that, granted my tempered glass protector was less than $5 and I've already found one with the proper cut out for again, less than $5 so I was fine with discarding it, but for so many people to really try and deny something that was the clearly the problem really was sad for a moment. Once again, not trying to sound rude at all but this wasn't the first rodeo about this issue
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
This is not acceptable behavior for the device. Mine worked fine, 0 issues before update. Now ambient display is broken and in call the screen goes black. This should be a non issue. My other phone has the sensor covered with a glass protector and it's not a problem at all. This can be fixed, since it was working before. Taking off the protector is not an option for me since I don't have a replacement right now, and should only be a temporary fix at most.
ducky06 said:
Hey can you link me where you bought it with proper cut outs for sensors? And to clarify its tempered glass I'm after. Thanks
Click to expand...
Click to collapse
http://www.ebay.com/itm/311297199450?_trksid=p2057872.m2749.l2649&ssPageName=STRK:MEBIDX:IT
---------- Post added at 10:09 PM ---------- Previous post was at 10:02 PM ----------
thacounty said:
This is not acceptable behavior for the device. Mine worked fine, 0 issues before update. Now ambient display is broken and in call the screen goes black. This should be a non issue. My other phone has the sensor covered with a glass protector and it's not a problem at all. This can be fixed, since it was working before. Taking off the protector is not an option for me since I don't have a replacement right now, and should only be a temporary fix at most.
Click to expand...
Click to collapse
so it's not acceptable for a device to not work properly with something it was never designed nor intended to have? and maybe you were a lucky one because there were many people having this issue and I also stated that it was an off and on issue for me until it was permanent after the 5.1 update. Also, that's another phone, not the nexus, every phone has different settings for their sensors. And technically speaking it is an option for you to take it off, are you forgetting that your screen is gorilla glass???, a type of glass they developed to be scratch resistant, outside of some dust here and there, I've notice no difference having taken mine off until the new one gets here
Has anyone ever had a problem with display in that phone?
I mean. Phone misinteprets the command. It turn on the other thing than i wanted. It's really frustrating
Jerry168 said:
Has anyone ever had a problem with display in that phone?
I mean. Phone misinteprets the command. It turn on the other thing than i wanted. It's really frustrating
Click to expand...
Click to collapse
Yes. I notice that mostly when the screen is dirty. Mine requires constant cleaning.
blaqueknight said:
Yes. I notice that mostly when the screen is dirty. Mine requires constant cleaning.
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Click to collapse
It's very stupid. I noticed that when i have a wet hands or it's very hot outside, display starts rampage. Currently i have that phone for guarantee service. We'll what they will do with that problem.
It's a 40 dollar phone. Just saying
Jerry168 said:
It's very stupid. I noticed that when i have a wet hands or it's very hot outside, display starts rampage. Currently i have that phone for guarantee service. We'll what they will do with that problem.
Click to expand...
Click to collapse
Maybe the glass/plastic isn't that good with moisture. I may get a screen protector today to see if it helps at all. I'll report back when I try it out.
blaqueknight said:
Maybe the glass/plastic isn't that good with moisture. I may get a screen protector today to see if it helps at all. I'll report back when I try it out.
Click to expand...
Click to collapse
Ok, thank you very much. I'll be waiting for your answer.
Hi, has anybody else experienced that their screen goes blank and doesn't come back on when on a call and what makes it worst is I can't hang up my phone after I'm done with my call. Basically I'm at the mercy of the other person hanging up when the conversation is done, the only way that I have resolved this problem is when I restart my phone. What causes this problem?
Do you have a tempered glass screen protector on?
Look to the left of the top speaker and you will see two sensors (proximity and ambient light). Is there anything covering these, such as a screen protector, skin, or case?
I do have a screen protector on the phone. Should I just remove it? I just find it strange that once I restart the phone that everything works as it should.
mr.pnutt said:
I do have a screen protector on the phone. Should I just remove it? I just find it strange that once I restart the phone that everything works as it should.
Click to expand...
Click to collapse
Because it doesn't check that sensor except when you're on a phone call.
mr.pnutt said:
I do have a screen protector on the phone. Should I just remove it?
Click to expand...
Click to collapse
When I bought my first smartphone, a Galazy S2, I bought an expensive (£10) screen protector. All it did was attract grease and fingerprints, so after a couple of months, after a sudden attack of common sense, I threw it away. The screen was suddenly always clean and smooth, and on every phone I've had since there has never been a single mark on any screen. Admittedly I do look after it - unlike colleagues who seem happy to literally throw their phones on to tables - and keep it always in an empty pocket with no coins or keys.
It seems very odd to me that we have incredibly tough glass on our phones (see the many people on Youtube trying to scratch their phones deliberately) and yet we feel the need to reduce their performance with pointless pieces of plastic...? Bizarre...
mr.pnutt said:
I do have a screen protector on the phone. Should I just remove it? I just find it strange that once I restart the phone that everything works as it should.
Click to expand...
Click to collapse
It sounds like your sensor maybe going. I have always kept a screen protector on my device and never had issues until I used a tempered glass one. The tempered glass was to thick to allow the proper amount of light in which kept the screen from coming on when a call came in or when on a call.
I would run a logcat and try to catch it happening. This will tell you just what is going on.
dahawthorne said:
When I bought my first smartphone, a Galazy S2, I bought an expensive (£10) screen protector. All it did was attract grease and fingerprints, so after a couple of months, after a sudden attack of common sense, I threw it away. The screen was suddenly always clean and smooth, and on every phone I've had since there has never been a single mark on any screen. Admittedly I do look after it - unlike colleagues who seem happy to literally throw their phones on to tables - and keep it always in an empty pocket with no coins or keys.
It seems very odd to me that we have incredibly tough glass on our phones (see the many people on Youtube trying to scratch their phones deliberately) and yet we feel the need to reduce their performance with pointless pieces of plastic...? Bizarre...
Click to expand...
Click to collapse
I just find it to be strange that I have put screen protectors on all of my phone's even some with the sensors but this is the only phone that does this.
dahawthorne said:
When I bought my first smartphone, a Galazy S2, I bought an expensive (£10) screen protector. All it did was attract grease and fingerprints, so after a couple of months, after a sudden attack of common sense, I threw it away. The screen was suddenly always clean and smooth, and on every phone I've had since there has never been a single mark on any screen. Admittedly I do look after it - unlike colleagues who seem happy to literally throw their phones on to tables - and keep it always in an empty pocket with no coins or keys.
It seems very odd to me that we have incredibly tough glass on our phones (see the many people on Youtube trying to scratch their phones deliberately) and yet we feel the need to reduce their performance with pointless pieces of plastic...? Bizarre...
Click to expand...
Click to collapse
I just find it to be strange that I have put screen protectors on all of my phone's even some with the sensors but this is the only phone that does this.
mr.pnutt said:
I just find it to be strange that I have put screen protectors on all of my phone's even some with the sensors but this is the only phone that does this.
Click to expand...
Click to collapse
First before you get ahead of yourself. Find out if it is the screen protector. It is a cheap fix if it works and cheap to replace if it doesnt.
zelendel said:
First before you get ahead of yourself. Find out if it is the screen protector. It is a cheap fix if it works and cheap to replace if it doesnt.
Click to expand...
Click to collapse
How am I about to get ahead of myself? Like I stated, I find it strange that this is the ONLY PHONE that I have ever had this type of problem with.
mr.pnutt said:
How am I about to get ahead of myself? Like I stated, I find it strange that this is the ONLY PHONE that I have ever had this type of problem with.
Click to expand...
Click to collapse
Because you are not sure if that is even the problem. The only time I had this issue was with a tempered glass one. This is a known common issue. I never had this issue with a normal one.
zelendel said:
Because you are not sure if that is even the problem. The only time I had this issue was with a tempered glass one. This is a known common issue. I never had this issue with a normal one.
Click to expand...
Click to collapse
First off, I've never used a tempered glass screen protector. And I have multiple devices with the same sensors but, this is still the ONLY DEVICE that has this problem.
mr.pnutt said:
First off, I've never used a tempered glass screen protector. And I have multiple devices with the same sensors but, this is still the ONLY DEVICE that has this problem.
Click to expand...
Click to collapse
Have you bothered to pull a log at as I advised? This will tell you. Have you tested it without the screen protector as I also advised?
Just because it is the same sensor (which I doubt) doesn't mean it is programmed the same way.
zelendel said:
Have you bothered to pull a log at as I advised? This will tell you. Have you tested it without the screen protector as I also advised?
Just because it is the same sensor (which I doubt) doesn't mean it is programmed the same way.
Click to expand...
Click to collapse
Yes I have. And what I've noticed is that if I erase my call log history or restart my phone, everything goes back to normal.
mr.pnutt said:
Yes I have. And what I've noticed is that if I erase my call log history or restart my phone, everything goes back to normal.
Click to expand...
Click to collapse
Ok then next will be to run the logcat. This will tell you why it is failing.
zelendel said:
Ok then next will be to run the logcat. This will tell you why it is failing.
Click to expand...
Click to collapse
I am running a logcat now and so far I have not experienced the same issue. I'll see what happens this weekend.
I had the same problem some weeks ago WITHOUT a screen protector but it never happened again. Could be the sensor which fails sometimes or a software related error. Are you using the stock phone application and stock kernel?
GioBozza said:
I had the same problem some weeks ago WITHOUT a screen protector but it never happened again. Could be the sensor which fails sometimes or a software related error. Are you using the stock phone application and stock kernel?
Click to expand...
Click to collapse
Yes, everything is stock, not rooted and, my bootloader is still factory locked.
mr.pnutt said:
Yes, everything is stock, not rooted and, my bootloader is still factory locked.
Click to expand...
Click to collapse
If it's a Phone app bug the only thing you can do is deleting its cache and/or reflashing the factory image. If this doesn't solve it, I would say it's an hardware fault, but I'm still prone to think it's software related.
Please you guys try this on your phone? It can't just be my girlfriends? Read the description for details on the circumstances
https://youtu.be/Sj2Gs-TKpVg
No but I now have a nice clean screen, so thanks for that
Was your girlfriend near screen phone?
Remember, face id is activated when fod is working
Not with me. I tried several times but except clean screen i didnt get anything with that
maverickmarc said:
Please you guys try this on your phone? It can't just be my girlfriends? Read the description for details on the circumstances
https://youtu.be/Sj2Gs-TKpVg
Click to expand...
Click to collapse
Nope, dont work
She was no where near the phone.. I'm so confused, I keep doing it over and over, it works for me.
She does have a tempered glass screen protector, but the first time it unlocked while wiping the screen before I installed it. I'm not crazy lol.
It also doesn't always work like in the video, that just happened to be the video that made it look the easiest. 2-3 fingers on the wipe, slide up and down on the screen.
You have a tempered glass installed?
Can't possibly just be this phone. Keep trying lol
Did you have a tempered glass installed?
If I had a good secondary camera, I'd take a longer more detailed video
maverickmarc said:
She was no where near the phone.. I'm so confused, I keep doing it over and over, it works for me.
She does have a tempered glass screen protector, but the first time it unlocked while wiping the screen before I installed it. I'm not crazy lol.
It also doesn't always work like in the video, that just happened to be the video that made it look the easiest. 2-3 fingers on the wipe, slide up and down on the screen.
Click to expand...
Click to collapse
Face unlock is mistaking you for her, turn Face unlock off and try again
Either that or you are managing to enter the PIN with the cloth
Neither, I ain't an amateur, my face doesn't unlock it, and I'm not "accidentally" entering a 6 digit pin that I don't even know
I think it may be the screen protector, similar issue that the S10 had.. I'm pretty sure I did it without it, but I'm not about to tear it off to see, it's the last one in the pack