[Q] Connection problems - Sprint HTC One (M7)

Just recently, I upgraded from my Evo Shift to the One. I have no problems with the software and am loving the overall look and feel of the phone. However, I have noticed the drudging speeds that I'm getting on 3G. I tried messing around with the settings and experimenting between CDMA/LTE and Automatic modes, but I still got the same results.
The problem is that my Shift used to pick up at least a bar of 4G at my house. With the One, I find myself constantly on wifi (which it seems to drop quite often). I don't know if this is a hardware or network problem, or how to go about fixing it. Any help would be greatly appreciated.

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[Q] HD7 Data Connection Issues (T-Mobile USA)

Has anyone else had trouble with loading web pages occassionally on T-Mobile's data connection?
Every once in awhile, web pages simply won't load, and I get the "This Page Cannot Be Displayed" error. It seems like I have to close all my tabs and then open a page to get it working again. This "glitch" or whatever it is, doesn't happen on WiFi, but has happened numerous times on the data connection.
Is this happening to anyone else??? It's like T-Mobile is trying to throttle the connection or something... I haven't used THAT much data
ace10134 said:
Has anyone else had trouble with loading web pages occassionally on T-Mobile's data connection?
Every once in awhile, web pages simply won't load, and I get the "This Page Cannot Be Displayed" error. It seems like I have to close all my tabs and then open a page to get it working again. This "glitch" or whatever it is, doesn't happen on WiFi, but has happened numerous times on the data connection.
Is this happening to anyone else??? It's like T-Mobile is trying to throttle the connection or something... I haven't used THAT much data
Click to expand...
Click to collapse
I have noticed this too, but when I look I usually have dropped to Edge from 3G. I think it has more to do with the 3G signal than the device itself. Possibly issues with your location the construction of the building you are in overhead fluorescent light, all of those might factor into the dropping signal. Just a theory.
I was pulling some CRAZY download speeds on mobile speed test website.
I was actually getting 25 Mb down consistently... With a 7 Mb sample size and about 5 different tests on 3G! The phone was blazing fast at the time too.
When I got home on wifi my speeds were back to normal - around 9 Mb.
I wonder if they were doing some network upgrades in Princeton NJ today?
Pretty crazy, and while it may have been the speed test was whacky, I really don't think it could've have been wrong on that many separate tests.
Anyway, that's my input. I think data has been good.
pittphan said:
I was pulling some CRAZY download speeds on mobile speed test website.
I was actually getting 25 Mb down consistently... With a 7 Mb sample size and about 5 different tests on 3G! The phone was blazing fast at the time too.
When I got home on wifi my speeds were back to normal - around 9 Mb.
I wonder if they were doing some network upgrades in Princeton NJ today?
Pretty crazy, and while it may have been the speed test was whacky, I really don't think it could've have been wrong on that many separate tests.
Anyway, that's my input. I think data has been good.
Click to expand...
Click to collapse
Yea, speed is no issue. I get 9 or 10 Mbps download speeds regularly. The problem is as I described, once in a while pages simply refuse to load, and I basically have to restart the browser. You have never experienced that? Thanks to the other user for your feedback, that might be true about it switching from 3G to Edge, I'll try to pay attention to that the next time it happens.
yeah, i got the issue you mentioned earlier this afternoon. hitting the refresh button doesn't seem to help either.
On several occasions, I've struggled to get a decent data connection, despite there being an apparent signal. Turning the data off and back on again in settings->mobile network has fixed it, but it is frustrating.
zulu208 said:
yeah, i got the issue you mentioned earlier this afternoon. hitting the refresh button doesn't seem to help either.
Click to expand...
Click to collapse
Yep. well it's good to know that others are experiencing it. I don't believe it is a problem with T-Mobile's network, since my old WinMo phone worked just fine. I wonder if people on ATT have this issue, cause I would say it is something that needs to be fixed in Windows Phone in general. I'll post the question in their Samsung Focus forums.
I usually do not have any problems with the data on my device.
But one thing I have noticed that is happening frequently on my phone was... It gets stuck in 'G' (which I think is GPRS, worst than Edge). After a bit of analysis, I have realized, that when I get into and out of a tunnel (I take a subway to work), at times, my device does not get the 3G and stuck in G.
But once I reboot the phone, I am back to full signal.
Again, this DOES NOT always happen. Only once in a while.
On the whole I am actually VERY HAPPY with the data speeds. I was actually amazed to see how Netflix app was streaming movies seamlessly on my device with out any hiccups even while passing through areas where the coverage fluctuates from 3G to Edge and back.
conection
hi all, I have the following problem: buy a t-mobile hd7 released, I need to manually configure the 3G connection and I have that option. I live in Argentina and so far with my previous phones had no problems (hd2 htc, htc desire, xperia x10) thanks
I have noticed this issue too and I don't think it's t-mobile but on a positive note the web pages load up very fast.

WiFi Signal Strength Poor

I've owned my Nexus One for over a year and I've never had any issues with connecting and using WiFi until recently. This is especially important for me, because unlike most people I don't have a data plan and exclusively use WiFi.
My phone is running stock Gingerbread 2.3.3, GRI40. After the update I didn't experience any issues with the WiFi or anything else with my phone. This past weekend however, my phone has had issues staying connected to WiFi and is having extremely poor signal strength. I went out of town and was using WiFi at a hotel with no issues and left my phone on over night. The next day I was using my phone regularly and then when I went to turn the screen on I discovered the phone was off. It appeared that it had crashed and turned off, I'm still not sure if this is related to my WiFi issue. When I went back to the same hotel I was unable to detect any of the wireless networks I had been using previously while others were able to.
When I got home I was able to connect to my wireless network, but the signal strength was extremely poor and it dropped the connection often and it continues to be so today. I've been directly next to the router and the signal strength barely increased. Before signal strength was strong throughout the entire house and my dad's Droid Incredible continues to have strong signal strength in the house. Therefore it isn't an issue with the router, but the phone itself.
So I'm not sure if it is a hardware or software issue, since I didn't experience problems initially with Gingerbread and hardware doesn't usually stop working like that. I'm contemplating doing a factory data reset to see if that resolves the issue.
I'm not sure if I should contact Google or HTC for support, especially since I believe the warranty was for one year and I'm now past that. Does anyone have any suggestions?
Also, here are some posts on Google's forums with other people having WiFi issues: http://www.google.com/support/forum/p/Google Mobile/thread?tid=00279551366307eb&hl=en
Ah I wondered if it was just me, I previously had no problem getting wifi signal in my bedroom.
Since Gingerbread I only have a single bar (just the sphere of the icon is green). Sometimes it'll just drop straight to 3g :-(
im having the same problem
I'm also consider low wifi signal.
Same problem here to.
Not that I'm glad to hear other people are having issues, I'm glad I'm not the only one.
I just got really fed up with it today and decided to do a factory reset. Unfortunately it was a huge waste of my time and didn't improve anything at all. I can't even use WiFi unless I'm 10 feet away from the router and even then the connection is slow and drops out constantly. I have never been so disappointed in Google.
I'm considering trying out CyanogenMod.
MTGap said:
Not that I'm glad to hear other people are having issues, I'm glad I'm not the only one.
I just got really fed up with it today and decided to do a factory reset. Unfortunately it was a huge waste of my time and didn't improve anything at all. I can't even use WiFi unless I'm 10 feet away from the router and even then the connection is slow and drops out constantly. I have never been so disappointed in Google.
I'm considering trying out CyanogenMod.
Click to expand...
Click to collapse
You should, the only issue with CM is the call wonk, and now it's almost worked out. I've never wonked myself.
MTGap said:
Not that I'm glad to hear other people are having issues, I'm glad I'm not the only one.
I just got really fed up with it today and decided to do a factory reset. Unfortunately it was a huge waste of my time and didn't improve anything at all. I can't even use WiFi unless I'm 10 feet away from the router and even then the connection is slow and drops out constantly. I have never been so disappointed in Google.
I'm considering trying out CyanogenMod.
Click to expand...
Click to collapse
I just got the N1 and is still happy whit it, but I hope Google will fix this problem. As I can see, there is many people out there, that has the same problem as us.
I always wanted this mobile, but didn't have the money to spend. So for a month ago, I could buy it in Denmark for 2000 dk / 400 $ so I don't know if it always have been a problem. I got it with 2.3.3
Hope this text is readable. My English is not my strong side.
from my Nexus One
Intermittent signal drop on my Atrix
I have the same problem on my Atrix, signal is weak and drops every now and then.
Read on the Motorola forum that turning the cell phone settings of - ie Airplane mode on, resolves this....sort of. So sounds like you have a choice of using wifi or getting phone calls.
So far very disappointed, and not encouraged by the other post here either.
Did you ever think that maybe its time for a new wifi router?

Wifi Issue?

Hi all, happy Friday! I searched for my paticular issue but couldn't find anything. Just wondering if anyone else has experienced this issue or something similar. What happens is my revo isn't automatically reconnecting to wifi when i go out of range and then back in. I will notice it's using data (4G or 3G) and when i go to wifi settings the wifi network says disabled and i have to go to it and hit connect. What's more weird is it's doing this with the wifi at work but not at home. It's not an issue with the wifi at work though because other people here have androids, iphones and blackberrys and don't have the issue. The phone has done this since i got it. I've looked at the wifi sleep setting and made sure it is set to never to rule that out. I've done several powerdowns and battery pulls since i got it also. Anyhow just wondering if anyone has heard of this. Thank you and sorry for the length of my post.
That happens on my phone as well, but will reconnect to my home network after the screen is on for a few seconds
Sent from my VS910 4G using xda premium
(Not a very productive post incoming)
I don't have that issue but I always turn my wifi off when I'm not using it. Better battery life plus no issues
Yeeup, I've had that exact issue on this phone from day 1. Some may not consider it a big deal, but it's actually one of my biggest pet peeves about the phone. I was hoping the V6 software update back in August would contain a fix for it, but I didn't notice a change.
Haro912 said:
(Not a very productive post incoming)
I don't have that issue but I always turn my wifi off when I'm not using it. Better battery life plus no issues
Click to expand...
Click to collapse
While that's a valid workaround, and i'd love to do that, it's not an option for me. I have the lowest data plan you can have on a smartphone (2gb), so i have to be on wifi whenever it's available so as not to go over usage. What's odd though is the phone only seems to do this with the wireless at work. I even went somewhere this past weekend that i haven't been in a while and the phone remembered and connected right up to the wifi there. Other smartphones at work don't behave this way with the wireless at work though. I'll just have to live with it, i'm used to it now anyway. Just have to remember everytime or i'll be using up my precious data. I'm wondering if the update to gingerbread (if our revo ever get it) will do anything with this issue.
What type of security is implemented at your work? I know there is a very common problem with PEAP and MSCHAPV2 authentication and FROYO. I can connect, but as soon as I change to another antenna, I get disconnected. It is the only reason I know I want Gingerbread. It was supposed to be fixed in Gingerbread.
gigem01 said:
What type of security is implemented at your work? I know there is a very common problem with PEAP and MSCHAPV2 authentication and FROYO. I can connect, but as soon as I change to another antenna, I get disconnected. It is the only reason I know I want Gingerbread. It was supposed to be fixed in Gingerbread.
Click to expand...
Click to collapse
Good question gig, work has 2 networks. One uses PEAP and the other is for guest internet access, i have it on the guest. I gather from what you've said it wouldn't help any to try this issue on the main PEAP network.
I have an update on my issue. I was at lunch yesterday and trying to connect to the free wifi there and noticed that the wifi network at work that's been giving me problems was on the list of remembered networks twice! I have no clue how this happened (in troubleshooting i always hit forget). I didn't even know it was possible for any device to have duplicate entries of wifi networks. I deleted one of them and it seems to have worked (so far). Some other people replied saying they were having my issue too, so i wanted to update this thread in case it would fix their issue too.

[Q] Weak Wifi signal. Broken wifi antenna or the way its meant to be?

Hi everyone,
I've searched around the forums about wifi connectivity issues on the Touchpad running CM7, and while I've found some similar scenarios, I'm not sure if they are the same issue I'm having.
The wifi signal on my TP is incredibly weak. Unless I'm in the same room as my wifi router, signal strength always teeters on low to unusable. I've tried all the tricks I could find on these forums, changing wifi channels, using Wireless-G only, using wireless-N only, wide channels, standard channels, No security, WEP security, WPA2 security, even moving the router to another part of the house. However, the signal strength is still incredibly unreliable on my TP.
In comparison, my iPhone, both laptops, and 3 desktop computers all connect with great signal in any place around the house.
I'm currently using Xronified v2.9 ROM, and I've also tested this on CM7 Alpha 3.5. Both OSes could barely maintain a connection if they got a signal at all. WebOS has a stronger signal, but not even full bars when I'm in an adjacent room to the router. That seems strange to me.
Can anyone confirm or deny that they have similar issues with wireless strength? I'm asking to see if the TP is like this by design, or if I have a dud TP that I should get replaced by HP. I even tried opening the casing and reseating the wifi antennas with no success. I've also ordered a new dual band router to see if that will make any difference. But that will only help when I'm at home, it won't help when I go anywhere else.
Any advice would be appreciated, and if I somehow missed a similar thread that exists, my apologies for double posting. Thank you everyone for your support!
The wifi driver in android still has issues but webos shiuld work fine for wifi. I get about the same wifi signal as my droid3.
Thanks for the info, I was worried that my device was defective. I will keep waiting until updates fix this, (which I hope is soon, it's difficult to use a tablet without internet access).

[Q] WiFi Bounce During Poor Cell Coverage

So I have noticed this problem since the 4.3 upgrades have been out and it continues through the 4.4.2.
I have this problem at home on WiFi, when I am at home I have terrible cell coverage usually bouncing between no coverage and one bar. It seems that when I am bouncing between no cell coverage and one bar my WiFi drops and immediately reconnects.
I had originally thought that my access point was the culprit as I hadn't noticed it happening when I dropped in and out of cell coverage. So I replaced my WiFi system as the one I was on was 8-10 years old. So upgraded to new hardware (WiFi) and tried both 2.4g and 5g and problem persisted.
I have used stock roms, and others, currently on ViperOne 5.8. I have updated to the most current firmware along the way, I even flashed a full RUU and started over last weekend. In addition I have this issue on all three devices in the house (all HTC One M7's).
So today I tried something I should have thought of sooner. I put the phone in airplane mode and then turned on WiFi and noticed that the problem went away, consistent WiFi, no WiFi drop, bounce, etc.
So anyone have an idea as to why this would happen and how I can solve it or is it something that is not solvable except by HTC/Google?
Thanks all.
MG
moregadget said:
So I have noticed this problem since the 4.3 upgrades have been out and it continues through the 4.4.2.
I have this problem at home on WiFi, when I am at home I have terrible cell coverage usually bouncing between no coverage and one bar. It seems that when I am bouncing between no cell coverage and one bar my WiFi drops and immediately reconnects.
I had originally thought that my access point was the culprit as I hadn't noticed it happening when I dropped in and out of cell coverage. So I replaced my WiFi system as the one I was on was 8-10 years old. So upgraded to new hardware (WiFi) and tried both 2.4g and 5g and problem persisted.
I have used stock roms, and others, currently on ViperOne 5.8. I have updated to the most current firmware along the way, I even flashed a full RUU and started over last weekend. In addition I have this issue on all three devices in the house (all HTC One M7's).
So today I tried something I should have thought of sooner. I put the phone in airplane mode and then turned on WiFi and noticed that the problem went away, consistent WiFi, no WiFi drop, bounce, etc.
So anyone have an idea as to why this would happen and how I can solve it or is it something that is not solvable except by HTC/Google?
Thanks all.
MG
Click to expand...
Click to collapse
I think this is an HTC bug. I've seen many users here complain of this on the Sprint model. I have the same issue as well. I have mine set so I can see if I am on 4G or 3G even while I am connected to WiFi. I notice this bug happens exclusively (and nearly every time) when the phone goes from 4G -> 3G.
I had a similar issue but when i updated radios it went away
kwolf said:
I think this is an HTC bug. I've seen many users here complain of this on the Sprint model. I have the same issue as well. I have mine set so I can see if I am on 4G or 3G even while I am connected to WiFi. I notice this bug happens exclusively (and nearly every time) when the phone goes from 4G -> 3G.
Click to expand...
Click to collapse
I don't have 4G in my area so that isn't a factor for me but I can see potentially this happening between 2G and 3G and I am usually roaming here so that would make sense.
Thx.
MG
mxx20 said:
I had a similar issue but when i updated radios it went away
Click to expand...
Click to collapse
Most of the people I've seen with this problem had it start with the latest radio or the one before it. The latest radio definitely does not fix it here.
This also happens to me at home while connected to my WiFi , really annoying ,or sometimes if I'm at work .no WiFi connection ,it'll show I have 3g but won't let me load pages.
Sent from my HTCONE using xda app-developers app
I had that problem as well, I even called Sprint, and they sent me an Airave which is on it's way now. Yet, the tower near my house (6 miles away) was fixed-ish today and it stops that whole reconnect and disconnect garbage. Plus, I get lte in about 80% of my house. This wifi mess was going on since December and I put my phone on roaming most of the time to make it a little more stable.
Just reporting back. I reverted to the previous radio this morning and my connection seemed to stay on. Not sure if I'm trippin or if it really is working better .gomna test it out some more and flash the newest radio and check if there's a difference.
Sent from my One using xda app-developers app

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