Database Develop

installed software from friends htc

i installed some programs the htc today menu, and slick. now my phone will not turn on. i backed up my phone and did a hard reset then i reinstalled all of my programs.
then when i turn off the phone i can not turn it back on again. it is a cycle and i am assuming it is because of the programs on my phone. what can i do?
also i have a very important number stored on my phone and not onto my sim, i dialed it once but the other person did not pick up. is there a way i can retreive that number? AT&T support says they can not give me any info

blankz said:
i installed some programs the htc today menu, and slick. now my phone will not turn on. i backed up my phone and did a hard reset then i reinstalled all of my programs.
then when i turn off the phone i can not turn it back on again. it is a cycle and i am assuming it is because of the programs on my phone. what can i do?
also i have a very important number stored on my phone and not onto my sim, i dialed it once but the other person did not pick up. is there a way i can retreive that number? AT&T support says they can not give me any info
Click to expand...
Click to collapse
for the number: check your bill, or if you can access the account online you can find it there.... if you at least connected to their voicemail for a second you will have a log of it.
as for the issue with the phone not starting... try a hard reset, dont install extras, and see if the issue exists w/o the software installed.. I find it hard to think a program installed within windows would prevent the phone from starting up at all... but then again, how are you hard reseting the phone if you cant turn it on ?

i had no luck with the number. I dialed it when she gave it to me. yeah i picked up a girl and we exchanged numbers. I saved it onto the phone, not the sim ( dumb mistake it seems)
also, I kept doing the soft reset and the this white screen comes up saying how i shut down improperly or a program i installed messed something up, please press SEND to restart the device or any other button. So this happened to me about three times now, all started after i restored a backup.
I guess the main thing i need assistance is to retrieve that number. I don't want to miss this date. AT&T could not help because i didn't reach her VM and she didn't pick up when we exchanged numbers.
thanks i guess i'll just reset my device with the aforementioned route and just save everything onto my sim card

After you do a hard reset all your data will be lost, incl. your date number unless u have backed up to file into ur PC or storage card.

Locked IMEI

Sorry if this question has been asked before... but is there any way of changing the phones IMEI so one can use it even if the phone has been locked out?
Thanks in advance!

???? by changing the insides of the phone???? It's like a MAC address on a network card, it's there to identify that phone and only that phone. It's pretty much the phones social security number.. I'm sure there is a way to clone the IMEI from another phone but I also doubt any one here will help you do something like that.
prove me wrong..

First, be aware that changing the IMEI of a phone is illegal in every known country.
Second, understand that most users here will assume that you either purchased a stolen phone or stole the phone yourself so you will get little to no sympathy here.
Third, if you are going to say that your from Turkey and don't want to pay the import tarrif to be able to register your phone with the local providers then understand that tax evasion is also a crime so again little sympathy here.
I make no assumptions, simply state the obvious warnings for you.
Also, currently there is no utility to change the IMEI on a Kaiser.

Double and triple what he said above. IMEI change = theft, generally speaking. In the unlikely event that this isn't the case here, please understand that your loss is for the greater good...

Read here http://forum.xda-developers.com/showthread.php?t=276851
Ta
Dave

Missunderstanding!
I think you missunderstood me, and I am not saying that that is my fault!
Ok, here is the thing!
My friend purchased a tytn II becouse he wanted to have one just like mine, only thing is that somehow he got his locked! So now when he boots up his phone it asks for a password that he does not know, and someone told us that the IMEI is locked and it should be replaced!
That replacing IMEI=theft is to me something completly new!
Sorry for that!
I am not good on how to unlock phones, even tho I do know my way about computers, and I think that this is a very good phone indeed!
I also have a HTC Advantage (X7500)!

Is the phone asking for an unlock code? This has nothing to do with the IMEI. Is the TyTn II unbranded? Or is it from a specific carrier like Orange?
If the phone is from a carrier that is different from the SIM your friend is using, then all you need to do is check out the thread on this forum regarding performing a SIM unlock on the device.

Should he try putting his sim in the phone to see if it's a sim lock?

See now that you've given more info you might get somewhere.
This could be a few things.
If the device is SIM locked then you need to simply insert a SIM from the original carrier and it will continue to the OS.
If your friend applied a password to Windows Mobile then you should be able to do a hard reset by following this:
With the phone off, press & hold the two buttons above "Internet Explorer" & "Messaging" buttons (they are the tiny top ones between the two phone keys & the D-Pad)
Now turn the phone on. Release the two buttons when you see the white screen with the following text:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press Send to restore manufacturer default, or press other keys to cancel.
Now press the Green Phone Key.
When done it will prompt you to press Send again to restart the phone.
At this point you will be like it was when you first opened the box!
branko.savic said:
Ok, here is the thing!
My friend purchased a tytn II becouse he wanted to have one just like mine, only thing is that somehow he got his locked! So now when he boots up his phone it asks for a password that he does not know, and someone told us that the IMEI is locked and it should be replaced!
Click to expand...
Click to collapse

NotATreoFan said:
Is the phone asking for an unlock code? This has nothing to do with the IMEI. Is the TyTn II unbranded? Or is it from a specific carrier like Orange?
If the phone is from a carrier that is different from the SIM your friend is using, then all you need to do is check out the thread on this forum regarding performing a SIM unlock on the device.
Click to expand...
Click to collapse
It is not branded, it´s an original Tytn II device!
We live in sweden and the carrier we have is tele2!

kyphur said:
See now that you've given more info you might get somewhere.
This could be a few things.
If the device is SIM locked then you need to simply insert a SIM from the original carrier and it will continue to the OS.
If your friend applied a password to Windows Mobile then you should be able to do a hard reset by following this:
With the phone off, press & hold the two buttons above "Internet Explorer" & "Messaging" buttons (they are the tiny top ones between the two phone keys & the D-Pad)
Now turn the phone on. Release the two buttons when you see the white screen with the following text:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press Send to restore manufacturer default, or press other keys to cancel.
Now press the Green Phone Key.
When done it will prompt you to press Send again to restart the phone.
At this point you will be like it was when you first opened the box!
Click to expand...
Click to collapse
Okey, I told my friend to try a hard reset but he asked me what will happend to all his contacts?
Is there a way to back up the contacts before doing a hard reset?
Thanks in advance!

search for pim backup

If he can't get into the phone then the answer is no.
FWIW, if he did lock himself out of the OS then a hard reset is his only option. Currently he can't sync or anything because the OS is locked.
branko.savic said:
Okey, I told my friend to try a hard reset but he asked me what will happend to all his contacts?
Is there a way to back up the contacts before doing a hard reset?
Thanks in advance!
Click to expand...
Click to collapse

[Q] Samsung Focus s stuck on demo mode

Hi Guys, i need your help i bought a samsung focus s and it is still stuck on demo mode,does anyone know how to take it off demo mode. I've tried holding the camera button,lower volume an power button together but it hasn't made a difference. And i went to the about option and theres no option to reset factory settings. I've even emailed samsung and they told me to contact windows as it is their software. This is really frustrating, because the guy who sold me the phone well he doesn't know what to say they only had the one, I had read (You should return the phone because it seems you have bought a demo device and not a retail device, also another person said, I'm sorry to say that demo devices are loaded with different software from retail devices, so it will not be possible to get the device into a 'normal' mode unless you have the technical skills to flash the 'phone with a fresh ROM (see xda-developers.com). I wouldn't normally suggest this, but it sounds as if your vendor may have (perhaps conveniently for them) disappeared from the picture. Note that if you do flash the handset you must be prepared to lose all support from Microsoft, the 'phone manufacturer, and your carrier. In particular you will get no support here on Microsoft Community) and thats ok I'm with the prepaid thing anyway...Any Help is Good help
Thank You
erc,jns
Nokia Lumia 920, EE UK, & HTC 8X, AT&T: 8.0.10211.204
Samsung Omnia 7, T-Mobile UK: 7.10.7740.16

erc.jns said:
Hi Guys, i need your help i bought a samsung focus s and it is still stuck on demo mode,does anyone know how to take it off demo mode. I've tried holding the camera button,lower volume an power button together but it hasn't made a difference. And i went to the about option and theres no option to reset factory settings. I've even emailed samsung and they told me to contact windows as it is their software. This is really frustrating, because the guy who sold me the phone well he doesn't know what to say they only had the one, I had read (You should return the phone because it seems you have bought a demo device and not a retail device, also another person said, I'm sorry to say that demo devices are loaded with different software from retail devices, so it will not be possible to get the device into a 'normal' mode unless you have the technical skills to flash the 'phone with a fresh ROM (see xda-developers.com). I wouldn't normally suggest this, but it sounds as if your vendor may have (perhaps conveniently for them) disappeared from the picture. Note that if you do flash the handset you must be prepared to lose all support from Microsoft, the 'phone manufacturer, and your carrier. In particular you will get no support here on Microsoft Community) and thats ok I'm with the prepaid thing anyway...Any Help is Good help
Thank You
erc,jns
Nokia Lumia 920, EE UK, & HTC 8X, AT&T: 8.0.10211.204
Samsung Omnia 7, T-Mobile UK: 7.10.7740.16
Click to expand...
Click to collapse
sorry to say my friend but your probably out of luck, there is no ROM for us to flash, official or otherwise, we have no modified boot loader to make our own ROMs and there isn't any update cabs to update you to the correct ROM.
the only thing that I can think of is perhaps some registry entry that can be changed, but you would need to dump your reg and email it over.
but to be clear, I don't know of anyone getting them working, its proabably the same device being passed about, if you got it through ebay I would raise complaint if your unable to speak to the original seller
note that even if you can change the device in to a retail device with the use of a reg entry, you still cant change the ROM version so cant update it

Help with Verification Failed on Note 9

Hi everyone! First I just want to say thanks to anyone who has any information to help me.
I have a Note 9 and I enabled the directional lock (to unlock the phone). My phone is also encrypted so it will prompt me to enter the the directional lock anytime the phone is turned on and then again to unlock the screen. I turned my phone off the other day. When I turned it back on I saw the screen prompt for a directional lock. My friend needed help with something so I ended up talking to her before I even tried to unlock it (big mistake). When I got back in my truck to use my phone the screen was black and the message appeared, "Verification Failed, Unable to restart your device. The integrity verification has failed. You need to reset your device to factory default settings. This will erase all your data. I am not sure if while I was talking I accidentally touched the screen causing this message.
The biggest problem is I do not have a backup of certain files. They are on the internal memory of my device. So I DO NOT want to do a factory data reset. I just want to know a solution to get back into my phone again.
Here are the things I have tried:
-Soft reset with Power and volume key
-Wiping cache partition
-Calling Samsung
-Calling T-Mobile
-Downloading Samsung Switch (Does not Recognize device)
-All options in recovery mode (except factory data reset)
-Download mode
My phone is not rooted but it did go through a series of OTA updates and now is running Android Pie. I have came across a few other people with this issue and it happened after updating.
I want to know if there is a way to get in the phone or is there a way to recover my encrypted data and then decrypt it. I also would like to know if I can have the steps to use Odin (already downloaded on my computer) to reinstall the current firmware on the phone. I am wondering if anyone has ever done this and still kept their data (pictures, videos, memos, documents and text messages). I have only flashed my device probably about 10 years ago. So step by step directions would be amazing. Also I do have developer options enabled.
I have searched the forum and the only advice I have seen is to reset but I want to know how to keep my data. The only thing I have came across is a store that has a "Samsung" machine that will do a Home Restore without losing your data. He told me if something is corrupted that I could still lose my data. I have over 100gbs of data I need to access and it would be horrible to lose it.
Finally I have one last question is to back up all my encrypted data so that if I find a way to decrypt it later?
PLEASE any advice besides the things I have already tried would be so helpful. If anyone is able to help me I PROMISE I will help you with whatever you are trying to do and believe me.... I have the resources to do so. It will be a way I will show my thanks.

tt5 said:
Hi everyone! First I just want to say thanks to anyone who has any information to help me.
I have a Note 9 and I enabled the directional lock. My phone is also encrypted so it will prompt me to turn on the directional lock anytime the phone is turned on and then again to unlock the screen. I turned my phone off the other day. When I turned it back on I saw the screen prompt for a directional lock. My friend needed help with something so I ended up talking to her before I even tried to unlock it (big mistake). When I got back in my truck to use my phone the screen was black and the message appeared, "Verification Failed, Unable to restart your device. The integrity verification has failed. You need to reset your device to factory default settings. This will erase all your data. I am not sure if while I was talking I accidentally touched the screen causing this message.
The biggest problem is I do not have a backup of certain files. They are on the internal memory of my device. So I DO NOT want to do a factory data reset. I just want to know a solution to get back into my phone again.
Here are the things I have tried:
-Soft reset with Power and volume key
-Wiping cache partition
-Calling Samsung
-Calling T-Mobile
-Downloading Samsung Switch (Does not Recognize device)
-All options in recovery mode (except factory data reset)
-Download mode
My phone is not rooted but it did go through a series of OTA updates and now is running Android Pie. I have came across a few other people with this issue and it happened after updating.
I want to know if there is a way to get in the phone or is there a way to recover my encrypted data and then decrypt it. I also would like to know if I can have the steps to use Odin (already downloaded on my computer) to reinstall the current firmware on the phone. I am wondering if anyone has ever done this and still kept their data (pictures, videos, memos, documents and text messages). I have only flashed my device probably about 10 years ago. So step by step directions would be amazing. Also I do have developer options enabled.
I have searched the forum and the only advice I have seen is to reset but I want to know how to keep my data. The only thing I have came across is a store that has a "Samsung" machine that will do a Home Restore without losing your data. He told me if something is corrupted that I could still lose my data. I have over 100gbs of data I need to access and it would be horrible to lose it.
Finally I have one last question is to back up all my encrypted data so that if I find a way to decrypt it later?
PLEASE any advice besides the things I have already tried would be so helpful. If anyone is able to help me I PROMISE I will help you with whatever you are trying to do and believe me.... I have the resources to do so. It will be a way I will show my thanks.
Click to expand...
Click to collapse
u can try with odin and flash latest firmware but it will not remove encryption. none the less it might at least get you access to the unlock screen and allow you to unlock but it might not.
read up about odin and get latest version.
read up on stockfirmware and your phone model and which carrier CSC code you are on and get latest version. via samfirm tool or frija or sites like sammobile
flash it in odin by filling the different .md5 files to the according slots. but for CSC slot use home_csc.md5 to not wipe data.
but what i dont understand is what does the landscape/portrait have anything to do with this?

bober10113 said:
u can try with odin and flash latest firmware but it will not remove encryption. none the less it might at least get you access to the unlock screen and allow you to unlock but it might not.
read up about odin and get latest version.
read up on stockfirmware and your phone model and which carrier CSC code you are on and get latest version. via samfirm tool or frija or sites like sammobile
flash it in odin by filling the different .md5 files to the according slots. but for CSC slot use home_csc.md5 to not wipe data.
but what i dont understand is what does the landscape/portrait have anything to do with this?
Click to expand...
Click to collapse
Thank you so much for the response!! My Phone is from T-mobile ]. I have been reading up on it and I did download Odin but I am unsure of how to exactly use it. I could figure it out with directions but I am afraid to do the wrong thing because I have only done it one and that was with Samsung Kies ( a long time ago.)
I am unsure what you mean by Portrait and Landscape mode in my post. I don't see where I mentioned it. Maybe you are referring to the directional lock. That is how you unlock the phone (with a series of directions). For instance... left, left, down, down, right, left, up. I mentioned it because that could be causing this issue. That is the method to get past the secure startup as well. A lot of people don't know about that option because you have to enable it in accessibility menu.

tt5 said:
Thank you so much for the response!! My Phone is from T-mobile ]. I have been reading up on it and I did download Odin but I am unsure of how to exactly use it. I could figure it out with directions but I am afraid to do the wrong thing because I have only done it one and that was with Samsung Kies ( a long time ago.)
I am unsure what you mean by Portrait and Landscape mode in my post. I don't see where I mentioned it. Maybe you are referring to the directional lock. That is how you unlock the phone (with a series of directions). For instance... left, left, down, down, right, left, up. I mentioned it because that could be causing this issue. That is the method to get past the secure startup as well. A lot of people don't know about that option because you have to enable it in accessibility menu.
Click to expand...
Click to collapse
oh instead of a pin or biometrics the pattern lock screen?
but if it was locked because of too many tries then dont think you can do anything. you should have received a message through the email used to register your samsung account and follow it to get it unlocked.
any talk of circumventing this type of lockout isint something that can be discussed on xda because there is no way to prove that it was by accident. and even if it was and there really was a way to bypass it, it would give criminals insight. so sorry but there isint much more that can be said.

bober10113 said:
oh instead of a pin or biometrics the pattern lock screen?
but if it was locked because of too many tries then dont think you can do anything. you should have received a message through the email used to register your samsung account and follow it to get it unlocked.
any talk of circumventing this type of lockout isint something that can be discussed on xda because there is no way to prove that it was by accident. and even if it was and there really was a way to bypass it, it would give criminals insight. so sorry but there isint much more that can be said.
Click to expand...
Click to collapse
Yes, it is an option instead of the regular pattern. I like it because it is hard to copy for anyone looking at you unlock your phone and if you lose it... even looking at the screen will not tell them how to unlock it because they need to know the sequence.
I am unsure what caused it.. maybe me or the updates. I have never had this problem before in my entire life. I had the Note 2, 3, 4, 5, 8 and 9. (Yes, I love my Notes.) Not one of them have done this and I only noticed the directional lock beginning on the Note 5. I have an S10 as well and I could't find the option. So I am not sure if it is just specific to Galaxy Notes.
I never thought of giving someone else insight on how to get into phones. That is a good point! I understand that not being allowed. I have known about XDA developers for a long time. I think back somewhere in 2007 -2009 when I was very active on Tmonews forums. So I really haven't been on a forum in like 10 years. I am sure a lot of things have advanced since then but I REALLY appreciate the time you took to respond.
I just have two more questions... I am paying for this phone like $30 a month and I also have the $15 insurance. I can't do anything to this phone that would void the warranty. However, the place that told me they may be able to help me is an authorized Samsung repair center. He said he would have to download the firmware and reinstall it on the phone. He also told me that he could do it without losing data (Home Restore) but if something is corrupted it also could erase. It is with a machine that is directly given to them from Samsung. If somehow I lose my data....can it be recovered if I pay a data recovery company? These pictures are VERY important. Honestly, my data is more important to me than the phone.
Lastly, I remember my email I used for the Samsung account however it was an outlook email and it gave me so much trouble trying to log in (even when the phone was fine). However, if I am able to get in do you think it would take the message off the screen? I know my directional lock to get back in. All I need to do is get back to that screen but it won't pop up.
Again seriously.... I thank you so much for trying to help!

tt5 said:
Yes, it is an option instead of the regular pattern. I like it because it is hard to copy for anyone looking at you unlock your phone and if you lose it... even looking at the screen will not tell them how to unlock it because they need to know the sequence.
I am unsure what caused it.. maybe me or the updates. I have never had this problem before in my entire life. I had the Note 2, 3, 4, 5, 8 and 9. (Yes, I love my Notes.) Not one of them have done this and I only noticed the directional lock beginning on the Note 5. I have an S10 as well and I could't find the option. So I am not sure if it is just specific to Galaxy Notes.
I never thought of giving someone else insight on how to get into phones. That is a good point! I understand that not being allowed. I have known about XDA developers for a long time. I think back somewhere in 2007 -2009 when I was very active on Tmonews forums. So I really haven't been on a forum in like 10 years. I am sure a lot of things have advanced since then but I REALLY appreciate the time you took to respond.
I just have two more questions... I am paying for this phone like $30 a month and I also have the $15 insurance. I can't do anything to this phone that would void the warranty. However, the place that told me they may be able to help me is an authorized Samsung repair center. He said he would have to download the firmware and reinstall it on the phone. He also told me that he could do it without losing data (Home Restore) but if something is corrupted it also could erase. It is with a machine that is directly given to them from Samsung. If somehow I lose my data....can it be recovered if I pay a data recovery company? These pictures are VERY important. Honestly, my data is more important to me than the phone.
Lastly, I remember my email I used for the Samsung account however it was an outlook email and it gave me so much trouble trying to log in (even when the phone was fine). However, if I am able to get in do you think it would take the message off the screen? I know my directional lock to get back in. All I need to do is get back to that screen but it won't pop up.
Again seriously.... I thank you so much for trying to help!
Click to expand...
Click to collapse
i doubt that the samsung repair shop would be able to do anything for your data. but i guess it might be good to give them a call and explain the situation.
but i think they would basically do what was discussed earlyer using odin.
regarding the rest on how to get back in the phone I've never been locked out so i hope someone can chime in and see if there is a way to get it to prompt again or maybe have a remote unlock. co to samsung.com, login with your account that was used to setup the phone and check around. i know there is a remote dashboard on there to find your phone and do other commands remotely. i know for a fact that locking remotely exists. maybe its just as simple as having the phone online, lock it remotely and maybe the prompt will be seen on the device.( trigger it so to say)
good luck

bober10113 said:
i doubt that the samsung repair shop would be able to do anything for your data. but i gutess it might be good to give them a call and explain the situation.
but i think they would basically do what was discussed earlyer using odin.
regarding the rest on how to get back in the phone I've never been locked out so i hope someone can chime in and see if there is a way to get it to prompt again or maybe have a remote unlock. co to samsung.com, login with your account that was used to setup the phone and check around. i know there is a remote dashboard on there to find your phone and do other commands remotely. i know for a fact that locking remotely exists. maybe its just as simple as having the phone online, lock it remotely and maybe the prompt will be seen on the device.( trigger it so to say).
good luck
Click to expand...
Click to collapse
Thanks so much! I actually got locked out of my Samsung Account and my email so I called Samsung and they got
me right back in. The first person told me they couldn't do anything but then she gave me a number (855-795-0509) to call. She said it was for the "find my mobile" department so I could see if could unlock it. The second lady helped me get back into my account. She was a huge help! I was able to access the remote unlock but it didn't work. I guess because the phone isn't connected to data at all. Is there anyway to force it to connect to a network? I reinserted my sim so it would recognize my number and also so it would have data to connect.
My last option is to go back to the store and see if what he does can fix it. The lady at Samsung said that people have been reporting issues with this update so it wasn't just me. I literally have to keep these files or it could be my life. I have to edit video for a celebrity and a lot of it is on the internal memory. I had to put it there because I use Adobe Clip and it never finds files that are on my SD card. It is just easy to me because I can do it on the go and not have to carry around my laptop everywhere. Next time I will surely back it up somewhere. This is the first time I haven't.

Sony SOG01 Simlock Or...(please read the thread)

Hi all. I hope someone can help me with my phone.
I have this phone and I have problems with it. The phone was bought from another person, not in a store.
It does not connect to the mobile network and cannot connect to the mobile internet.
It is fully operational, all functions work (except for the sim card), the phone connects to wifi and connects to the Internet. When connected to a computer, it is also completely determined.
You ask, "So what's the problem, take it to repair, they will replace the SIM card module and everything will be fine"
The problem is this. The SIM card is fully defined in the phone. When installing a sim card, a reboot is triggered, the operator is determined in the settings menu (I am from Russia, therefore my operator TELE2, the sim card was bought specifically in order to exclude the old generation of sim cards and also a possible simlock to my other operator), but when you click on the sim card menu, calls and SMS the buttons are grayed out with the caption "temporarily unavailable" (if necessary for understanding, I will change the language of the phone and provide all screenshots of the system) and they cannot be clicked.
Also, in the engineering menu, in the simlock button, opposite the Network subset inscription, there is the number 5 and it is marked with the letter X. This means, as far as I know, that there is a lock on a specific operator. But after a hard reset, the phone does not ask for any codes to enter.
This is my question, how can this be fixed?
Will flashing the phone to global rom help?
I gave the phone to a service center (not a Sony branded center, we don’t have one in our city), they told me that software setup was needed, but there was only a chance to restore the phone.
Maybe I need root access and find some file in my phone?
Please help me.
P.S. I don't have the best English, so sometimes I can't understand you, please don't get mad at me)
P.S.S. I created this topic in the questions section. I'm sorry if I had to go to the firmware section
Android 12 ,58.2.C.5.2