[AT&T] Moto X Doesn't Receive SMS - Moto X Q&A

I've had my Moto X for a week and love it, for once I don't immediately want to flash Cyanogenmod haha. However, as this week has passed, I've had difficulties receiving text messages. I'll send a text, but not get a reply until I send another text asking if they got mine, at which point I'll get their earlier reply late. At first I thought it was related to Wi-Fi, but even on 4G the issue persists. I use 8sms along with the stock messaging app and haven't done anything with apns outside resetting them (which did nothing) in an attempt to alleviate the issue. Has anyone else had this issue, and more importantly, a solution?
Thanks
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Related

MMS Issues

So this has been on going for about a month now for me, my phone will eventually stop receiving picture MMS only. The way to resolve is to factory reset but after a few days it will go back to not receiving or being able to send. I have tried third party apps but get the same results. I ensure ever time that my phone is not on WiFi when this occurs but that shouldn't matter since it is suppose to default to the cell net for that stuff. I have tried setting up a new APN for verizon, still no go. It seems to be an on going issue from googling a little bit. Just didn't know if anyone here could shed some light on my situation. Thanks for the help and info.
I also can't send picture messages ever since KitKat update, but I'm using vs980 on T-Mobile
Sent from my VS980 4G using XDA Free mobile app

[Q] MMS issues. Please help. Comes up as code instead of the image.

Galaxy Note 4. T-Mobile NK4
I've reset it, I've used Odin and this happens on multiple roms.
I have also odin back to NIH and let it upgrade with ota and that still didnt fix it. This is incredibly annoying and has never happened before.
Stay stock and get the issue fixed with tmobile on the phone. Also try sending ur self a pic
Try clearing Cache!
I don't know too much this I just a suggestion not a FIX!
I had the same thing happen a couple days ago....only from one contact though...turns out it was how thier phone sent the phot. Not my note. Not much help but a lil insight for you
Had this happen the other night and it was only from one person. Turned out to be them. Was getting MMS photos without trouble from others. Just not this one person.
Sent from my SM-N910T using XDA Free mobile app
I had similar problem receiving picture from friend with Verizon phone.
Sent from my SM-N910T using XDA Free mobile app
My wife's phone (TMo Note 4, stock, 4.4.4, unrooted) just started doing this last night. She has had issues since day one (she got the phone the day before launch in the mail from TMo) with MMS. Specifically group messaging. She can send out a group message and everyone gets it but when gets replies they all sort back to her individual conversations with those in the group chat. Today she and I both started getting regular SMS extremely late or not at all (I have a Nexus 6, rooted, 5.1) and after a reboot I will get a bunch of old messages flood in but some never get delivered. Everyone seems to be getting all of my messages and everyone seems to be getting all of hers (except me).
Any ideas?

Sms sending problem when using on Verizon LRA partner carrier

My carrier refuses to help me with this issue since it's not a phone that they carry.
First some background info. I have a problem using the Nexus 6 on my carrier, "Bluegrass Cellular" which is a regional cdma/lte carrier partnered with Verizon Wireless under their "LRA" (LTE in rural America) program. This issue I can guarantee happens with every user using the device on other carriers under the same agreement. Friend who uses a n6 on another partnered carrier has the same problem. The Issue doesn't seem to be ROM dependant either. If more carrier specific info is needed I can provide it.
Before a wonky work around mentioned next, this is the issue. Problem is if connected to LTE, everything works properly, calls in and out, mms in and out, and receiving sms as normal. But you cannot send sms (pre 14r radio, after 14r radio sends but delays). If you are connected to LTE, when you send a sms it will fail with the message message, "cant send message (insert carrier name) error -1. But you could downgrade network to 3g and you can send fine. But back to LTE sms lags.
Only fix/work around is to flash any m preview radio. Which leads me to think it could possibly be radio related. With those, sms sends, but it takes 40 seconds to send per text. Does anyone have any ideas? 14r+ radio with delay is better than nothing, but it's still rather frustrating.
Outgoing sms on LTE/cdma: average 40 second delay to send message, with higher than normal send failure rate.
Outgoing sms with LTE disabled: sms sends within 5 seconds.
Still when on LTE there is no delay on receiving texts. Only sending.
I Tried sms over ims on/off and a few other pokes and prods, no different. Can provide logcat or anything else if desired. Just trying to get an idea what's going on.
Tl;Dr
APNS are set properly, mms in/out works fine, calls in/out work fine, receiving sms is fine, sending sms on cdma 1x/3g is fine.. Just sending sms on LTE has a roughly 40 second send time with a abnormal send failure rate.
Sorry for the long post I am just trying to cover all the bases for which could be applicable to finding a solution. Thanks in advance for any inputs!
Sent from my Nexus 6 using XDA Premium 4 mobile app
Bump still looking for any suggestions at all
Sent from my Nexus 6 using XDA Premium 4 mobile app
Bump, still looking for any input to the situation
Sent from my Nexus 6 using XDA Premium 4 mobile app
Same issue
I just switched to Bluegrass Cellular today and brought my Nexus 6 aboard and am experiencing the exact same issue. I am running Android 5.1.1 with baseband: MDM9625_10446.01.02.101R and cannot send SMS outbound at all. I can receive SMS, calls, and data all fine, but no outbound texts will go through at all. I will follow the advice already in this thread and update to Android M preview to see if the updated baseband will "sorta" fix the issue so I can at least send outbound, even if it is delayed. I am willing to provide logs if anyone can look into this issue and see a possible resolution.
M preview radio will sorta fix it and make it so it will send on LTE after a delay of like 40 seconds. If you are on 1x/3g sms will work fine.
Sent from my Nexus 6 using XDA Premium 4 mobile app
stlpengineer said:
I just switched to Bluegrass Cellular today and brought my Nexus 6 aboard and am experiencing the exact same issue. I am running Android 5.1.1 with baseband: MDM9625_10446.01.02.101R and cannot send SMS outbound at all. I can receive SMS, calls, and data all fine, but no outbound texts will go through at all. I will follow the advice already in this thread and update to Android M preview to see if the updated baseband will "sorta" fix the issue so I can at least send outbound, even if it is delayed. I am willing to provide logs if anyone can look into this issue and see a possible resolution.
Click to expand...
Click to collapse
No need to flash the entire M. Just flash the radio unless you want more that don't work.
I just wish we could figure out why it delays and how to resolve it. Any radio but m preview sms will just fail after so long. M preview radio will delay but eventually send after average 45 seconds. It's just so odd to me.
Calls in out fine
Mms in out fine
Sms in fine
Sms out 1x/3g fine
Sms out LTE no m radio no send
Sms out LTE m radio 40 seconds to send but will send.
Interestingly enough if you go into network settings and set to LTE only rather than LTE cdma sms will not send. So I can't tell if it's radio or it not wanting to use the ims features I'm really lost at this point
Sent from my Nexus 6 using XDA Premium 4 mobile app
prdog1 said:
No need to flash the entire M. Just flash the radio unless you want more that don't work.
Click to expand...
Click to collapse
Can you please provide me a link to a tutorial or explain how I can flash the baseband on my current version of Android? I've never done that before, but would love to learn how to.
stlpengineer said:
Can you please provide me a link to a tutorial or explain how I can flash the baseband on my current version of Android? I've never done that before, but would love to learn how to.
Click to expand...
Click to collapse
http://forum.xda-developers.com/nexus-6/general/how-to-nexus-6-one-beginners-guide-t2948481 all you need to know is here
Sent from my Nexus 6 using XDA Premium 4 mobile app
Anybody at all????? I also suffer from this annoyance and along with evilryry have tried multiple things to no avail...
Sent from my Nexus 6 using XDA Premium 4 mobile app
If it is delayed it is carrier. Nothing you do to device outside APN and PRL will fix in my opinion. Carrier/tower problem.
Progress
Ok, I flashed the 24R Android M Preview 3 baseband to my phone last night and texts were still failing altogether this morning when on LTE. I had alot of text messages on my phone (over 21,000 total according to the SMS Backup and Restore app). I deleted alot of old text messages on my phone and my texts are now going through without delay. However...MMS is still not working, but I suspect that has something to do with me not having a Bluegrass APN setup on my phone (if anyone has BG's APN settings, I would be happy if you could provide me a link to them, because I do not see them on their website).
stlpengineer said:
Ok, I flashed the 24R Android M Preview 3 baseband to my phone last night and texts were still failing altogether this morning when on LTE. I had alot of text messages on my phone (over 21,000 total according to the SMS Backup and Restore app). I deleted alot of old text messages on my phone and my texts are now going through without delay. However...MMS is still not working, but I suspect that has something to do with me not having a Bluegrass APN setup on my phone (if anyone has BG's APN settings, I would be happy if you could provide me a link to them, because I do not see them on their website).
Click to expand...
Click to collapse
If you want to use mms on a non bluegrass phone you are limited to one specific texting app "8sms" with mms settings as shown in picture. Make sure you don't forget the last setting X-MDN:##LINE1#. Mainly you need the mmsc mms on wifi (yes bluegrass supports it) and the extra http header above.
Sent from my Nexus 6 using XDA Premium 4 mobile app
prdog1 said:
If it is delayed it is carrier. Nothing you do to device outside APN and PRL will fix in my opinion. Carrier/tower problem.
Click to expand...
Click to collapse
Why would it work fine in other phones across multiple carriers in this instance? I've tested several different phones also and I've noticed this happens only in Motorola phones not made specifically for Verizon lra carriers. I've used a Verizon galaxy s4 and everything worked great. It feels like somewhere in the radio software or wherever is not letting the ims feature work.
Sent from my Nexus 6 using XDA Premium 4 mobile app
Still Occuring on Android 6.0
So here's an update. I had been running Android 5.1.1 on my Nexus 6 for months with the 24R baseband and had zero problems with SMS being delayed. Everything worked like normal. I updated to Android 6.0 which installed the 27R baseband and the delayed SMS issue is back. I tried reverting the baseband to 24R and the delayed SMS issue was still present. Any ideas on how to fix this? I will be happy to provide logs or any other diagnostic information.
Odd....
Quite frankly, I'm still baffled by this issue. I bought the Nexus 6p and am still with Bluegrass Cellular. Once I popped in my SIM and had them change my IMEI number, I thought that the delayed SMS issue would be a thing of the past. The issue is STILL PRESENT on the Nexus 6p which is manufacturered by an entirely different company than the 6 was (Huawei). I don't suspect it is the radio any longer, as this has happened to me on multiple phones.
I've been toying with different remedies and strategies for months. I've started thinking it's software related and needs to be addressed to Google, but unfortunately I highly doubt they'd care.
stlpengineer said:
Quite frankly, I'm still baffled by this issue. I bought the Nexus 6p and am still with Bluegrass Cellular. Once I popped in my SIM and had them change my IMEI number, I thought that the delayed SMS issue would be a thing of the past. The issue is STILL PRESENT on the Nexus 6p which is manufacturered by an entirely different company than the 6 was (Huawei). I don't suspect it is the radio any longer, as this has happened to me on multiple phones.
Click to expand...
Click to collapse
Check your pm
evilryry said:
If you want to use mms on a non bluegrass phone you are limited to one specific texting app "8sms" with mms settings as shown in picture. Make sure you don't forget the last setting X-MDN:##LINE1#. Mainly you need the mmsc mms on wifi (yes bluegrass supports it) and the extra http header above.
Sent from my Nexus 6 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Didn't know you had a thread going for this. Do you still need 8sms with those headers added? I could probably change your http header elsewhere and get it working with all message apps.
For the SMS delayed issue, I have found a fix with the help of @evilryry and have made a flashable for it. Just waiting for a little more confirmation so I can be sure to give accurate instructions.
daheazle said:
Didn't know you had a thread going for this. Do you still need 8sms with those headers added? I could probably change your http header elsewhere and get it working with all message apps.
For the SMS delayed issue, I have found a fix with the help of @evilryry and have made a flashable for it. Just waiting for a little more confirmation so I can be sure to give accurate instructions.
Click to expand...
Click to collapse
I can comment that I've been using Google messenger for somebtime now and it's been fully functional. Just have to restore apns with apn backup and restore that I got from a rooted thumb cellular phone and then add mms line to apn type under vzwinternet and so far so good.

Not receiving SMS

I am not receiving SMS messages at times. A lot of the times when I don't receive SMS is at night for some reason but happens in the afternoon too just not as often. I use to run CM 12.1 I thought that might have been the problem so I flashed 6.0 and the problem persist. I change APN, messaging app, another factory reset, not use WIFI, change sim card, turn off enhanced LTE and still nothing.... anyone know how to fix the problem? Oh yeah, I'm on tmobile network
I have the same issue but I dont think so it is nexus. At least from my point of view. The problem is missing, delayed, broken/mixed messages from iphone users. I contact ot tmobile regarding this issue. They check everything is they couldn't find if there is any issue. I want to tell you that this is a 2nd nexus 6 i have. Problem seems to exist from iphone users. My friend when she text other people some of them aren't receiving some of her messages and she has Iphone 6s plus. She is the only one i have issue to receive messages or messages are delayed and mixed.
I don't seem to have a problem with iPhone users mostly android users especially note 4 users
buzzzy14 said:
I am not receiving SMS messages at times. A lot of the times when I don't receive SMS is at night for some reason but happens in the afternoon too just not as often. I use to run CM 12.1 I thought that might have been the problem so I flashed 6.0 and the problem persist. I change APN, messaging app, another factory reset, not use WIFI, change sim card, turn off enhanced LTE and still nothing.... anyone know how to fix the problem? Oh yeah, I'm on tmobile network
Click to expand...
Click to collapse
I had the same issue. I use hangouts for SMS now. I corrected my apn and deleted all others. Now I have no problems
Sent from my Nexus 6 using XDA Free mobile app
donnyp1 said:
I had the same issue. I use hangouts for SMS now. I corrected my apn and deleted all others. Now I have no problems
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
I tried it. Even I tried textra and still using which didn't resolve the issue. I have problem to receive delayed/broken messages only from one person and that person has iphone 6 and it is on tmobile network. It is getting worse for her when she turn on imessage function.

Receiving SMS issues

Has anyone had issues with receiving SMS messages? Happens randomly where I won't receive messages from different people etc. I came from a nexus s6 so it isn't the iMessage issue. I've tried searching for reasons or solutions, factory reset the phone, called the carrier to see if settings were wrong. But no one has an answer.
Any help or if anyone experiencing the same thing would be helpful.
I have issues with getting the notifications for text messaging but only for TMobile lines. I still get the message but the phone refuses to light up, make any sound or vibrate when they come in.
Again it's only with T-Mobile numbers, all other texts work like normal
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