I have had this galaxy gear for about a week now, and since new the camera has been extremely glitchy. Sometimes it will work no problem, but very rarely. Most of the time when I swipe down to use the camera the screen goes black and stays that way for almost a minute sometimes, before a message comes up saying "warning camera failed" . I have done a hard reset twice now, and made sure I had the latest software update, yet still haven't had any luck. I can still return it to the store for an exchange but best buy where I purchased it from is currently sold out and I am waiting. Just wondering if anyone else has had this problem and it might be fixable? I have read through a lot of forums but haven't found any information on this.
I have recently been trying to root, and install a custom rom hoping that would solve the problem. I follow the directions exactly from the forums in this site, it roots no problem, and I get the custom rom transferred to the galaxy gear sdcard using wondershare. But every time I get in recovery mode, and select recovery, it reboots and resets my gear. I don't get any options to install in twrp.
Can anybody help?
Gear camera problem
Walker1985 said:
I have had this galaxy gear for about a week now, and since new the camera has been extremely glitchy. Sometimes it will work no problem, but very rarely. Most of the time when I swipe down to use the camera the screen goes black and stays that way for almost a minute sometimes, before a message comes up saying "warning camera failed" . I have done a hard reset twice now, and made sure I had the latest software update, yet still haven't had any luck. I can still return it to the store for an exchange but best buy where I purchased it from is currently sold out and I am waiting. Just wondering if anyone else has had this problem and it might be fixable? I have read through a lot of forums but haven't found any information on this.
I have recently been trying to root, and install a custom rom hoping that would solve the problem. I follow the directions exactly from the forums in this site, it roots no problem, and I get the custom rom transferred to the galaxy gear sdcard using wondershare. But every time I get in recovery mode, and select recovery, it reboots and resets my gear. I don't get any options to install in twrp.
Can anybody help?
Click to expand...
Click to collapse
I facing the same issue also..Which "camera has stopped" problem. i had also send back to service center once and return back with a functional one. But today i once again had this problem and i try to remove out from my hand and twist abit on the belt and the camera able to function. i believe this is hardware problem and this was due to the belt problem. I think i going to send back to service center once again.
ongtinghou said:
I facing the same issue also..Which "camera has stopped" problem. i had also send back to service center once and return back with a functional one. But today i once again had this problem and i try to remove out from my hand and twist abit on the belt and the camera able to function. i believe this is hardware problem and this was due to the belt problem. I think i going to send back to service center once again.
Click to expand...
Click to collapse
Ya that's what I am thinking it must be, I will return mine too as soon as they get some more in stock. But I still haven't been able to figure out why I can root mine, but I cant install the custom recovery so I can install a new rom..
Mine just started doing this, anyone have a resolution other then returning it.
Never mind, i found the issue. The band has separated from the face and cut the cable to the camera.
how long did it take samsung to send you a new one.
After returning my watch to bestbuy I exchanged it for a new one. The new one the band is different and the hole in that was behind eh camera is now gone. I really think samsung is reading these forums
raiu said:
After returning my watch to bestbuy I exchanged it for a new one. The new one the band is different and the hole in that was behind eh camera is now gone. I really think samsung is reading these forums
Click to expand...
Click to collapse
can you post pictures?
I had the same problem.. did a fresh watch reset/recovery, and its fixed the problem.. not sure if it will for everybody, but in my case it did. My Model# is SM-V700
Step 1: Make sure Gear is powered off
Step 2: Press and hold the power key until you see either the Galaxy Gear rebooting… screen or a blank white screen.
Step 3: Release the power key and then continuously tap the power key until you see the Reboot Select Mode screen.
Step 4: Tap the power key to highlight the "recovery" option.
Step 5: Long press the power key (5-8 sec) to select it.
Solution to camera stopped problem
I hope this helps others. I had not used the watch in many months. I couldn't get it to turn on after a whole day of charging. Read a tip off an Amazon review and it worked -- if your watch is "dead" plug the charging cable into your computer USB port and not the AC outlet. It charged just fine then and works.
Now to the camera problem. I reset the watch and reinstalled. Got the "black screen" and after so many seconds, a message 'camera stopped'. Reset again. Still the same problem.
But I got into the GEAR MANAGER , selected MY APPS and noticed that there was a "+" sign on the top right of the screen. Touched that and it brought up an additional list of apps. At the top it said I has "11/14" apps turned on. I found I could click on the CAMERA and it went to 12/14. Picked 2 more things. Now the Camera is one of the 14 apps on the device. Guess there's a limit
THE CAMERA WORKED PERFECTLY AFTER THAT.
Related
This is my second SGS with this problem and I am trying to determine if it is common or if I am just monumentally unlucky.
During normal use the bottom soft keys (menu and back) will become non-functional. One will stay lit and one will go out, but both will cease to work. Everything else on the phone is still responsive, sometimes the keys 'revive' themselves after a short period of time, other times I need to lock the phone to get them back.
I got this phone (a replacement) on the 6th, and this started on the 12th and has been happening more and more often ever since. Has anyone else seen this or have an idea what it may be? Or is this phone is destined to be my 2nd DOA in a month?
Here is a video showing the problem: '
you tube.com/watch?v=1s-wqWsHaIs
That is definitely not normal behaviour.
Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s
hol17 said:
Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s
Click to expand...
Click to collapse
FYI: Samsung support told me to return my phone.
It is almost like one of the soft keys gets stuck 'down', because it is the same behavior if you just hold down one of the keys. Mine seems to happen more when bluetooth is on and it comes and goes in spurts; good for an hour, bad for an hour, etc.
ETA: I am sure now that the soft keys are getting 'stuck down'. I have seen it 3 times now where I would press the left soft key and the light on the key will remain out, then after a second or so the quick search screen comes up and the left soft key light is still out.
any solution to this problem? i seem to have a slightly different issue
this just happened to me recently everything was working fine until this morning when i tried to press the menu and back buttons it wouldnt work, although the buttons light up and is registering my actions when i press them the light turns off and let go is lit up again.
could this be a software issue or something conflicting with my lednotification mod?
please reply ^_^
I've got the exact same issue with my soft keys getting stuck too. Just started a couple days ago, phone's less than a month old. I was also told to take my phone in for repairs.
Oh one tech support guy told me that Froyo might fix it... I'm kinda hoping for that, seeing as how this issue isn't exactly 100% reproducible for the warranty service department
I have the same problem its almost like the soft key is being held down, anyone find a fix for this?
Add me to the list
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!
robcarey said:
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!
Click to expand...
Click to collapse
Lock it back and go again.
I know this post it's a bit old, but i was harvesting the web looking for an answer to my problem that seems to be the same posted here.
I have a i9000T with eclair 2.1 and soft keys get stuck now and then. I couldn't find a way to reproduce this behaviour.
Recently (yesterday) i flashed a new 2.3.3 firmware hoping this curse to end. The problem seems to persist, but in some situations that i asume for a bad flashing (i didn't repartition neither wipe the phone before flash).
Anyway, can anybody tellme if this is a software or hardware issue? I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.
cknu said:
I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.
Click to expand...
Click to collapse
Only one way to find out mate.
You need to flash a 2.1 rom that consists of 3 files. 512 pit and re-partition.
Should get you back on track again.
I did flash it again with the 2.3.3 JVH, a few moments ago. Also did a repartition and wipe data and cache. It seems nice, but in a few minutes the same happend. Now, when i press the menu button it takes a nice screenshot of the phone. xD
I need to flash to a 2.1 version? Why is this? I thought flashing with any rom will work.
Thanks.
Solution to this problem!
Hey all - I found a solution to this problem - I can confirm this has fixed the problem on TWO phones for me - read the whole thread as this fix doesn't like custom firmwares, but works fine with all the regular FWs I've downloaded.
Works perfect - and simple fix!
http://forum.xda-developers.com/showthread.php?t=869492
^^^
Do not do this unless you have a i9000m. You will break your buttons.
electrotune1200 said:
^^^
Do not do this unless you have a i9000m. You will break your buttons.
Click to expand...
Click to collapse
Too bad i didn't see this before
I have I9000T used this 2663 method and now my soft buttons doesn't work anymore...
Didn't find a clear solution in the forums so i want to ask, like i said my phone is a I9000T with official 2.2.1 (UBPJA) rooted using SuperOneClick and unlocked editing the nv_data.bin file.
I was thinking on doing a hard reset to get back to the factory defaults but i see many ways of doing it that it gets confusing... i see peolple doing it through the privacy menu but i think that only erase data and doesn't restore anything OS wise, also see other people doing it using volume + home + power and selecting later clear storage, i think this is the same that the option in the privacy menu, and finally i see some people typing this code *2767*3855# what is the proper way to get back to the original OS in my case?
Thanks in advance...
Hi I am not sure what happened but I found someone locally selling a Galaxy Gear for $200.00. I thought that was a pretty good deal so I met up with the person today and got the watch. He showed me it working on his Note 3. He breezed through the screens with his finger. I called him...he took the call on the watch...I mean everything looked fine. Now I must mention I already bought a Galaxy Gear and love it. Been side loading apps and really having fun with it. I thought for this price I could play around with rooting and try some things that I did not want to on my existing gear because I am happy with the way it is working. Figured if I sold it on Ebay eventually I would still make possibly $50.00 when it was all said and done. So the first thing I did was charge up the new Gear ..it was at 87% already but thought it could not hurt. I was trying to figure out how to link TWO gears to my Note 3 and you pretty much just add a new gear and unpair or disconnect the other. So far so good...so I get the option to restore my data....I'm like sweet! Goes through the entire process including with even watch styler. I push a recently configured watch face to the gear. And that's as far as I got. I tried to swipe left and right with no luck. no up or down either. Ok, I figure maybe the buggy watch styler hung up the gear. Hold the power button down on the side and I get the reboot or shutdown...go to hit shutdown and the screen does not sense I am touching it. I tried it over and over and still nothing. Finally my only option was to hold the side power button in....says rebooting...actually comes up shows the time but I still cannot swipe in any direction. I even went as far as to go into the system menu by pushing the side button over and over after the reboot and I did a reset in there but still no touch response. Now If I had not actually seen it working I would have thought the dude pulled a fast one on me and who knows maybe he still did but it WAS working. Out of desperation I called Samsung and gave them my serial number and they told me it is eligible for warranty return...but watch them find it was previously wet or dropped somehow. I do not know if it has been but that would just suck. So much for my good deal. Do any of you extremely smart folks know what I can try or do you think it and I are hosed? I did try USB to see if that made a difference and if I go into the download mode I could launch ODIN and it shows it is detected. I am trying not to totally reset my other gear by uninstalling anything on the phone but I trust you guys so what do think I should do?
My 3 month Gear NEO 2 is stuck in the booting process.
I've tried to press the home button for 5 seconds, let it to discharge and charged it again and.... still stuck in booting process
Anyone knows how to fix it or ..... I´m a luck guy with a piece of garbage in my wrist ?
I have a youtube video ....As a new user i´m unable to post it here ... my youtube video "Samsung Gear 2 Neo Reboot bug"
cemr82 said:
My 3 month Gear NEO 2 is stuck in the booting process.
I've tried to press the home button for 5 seconds, let it to discharge and charged it again and.... still stuck in booting process
Anyone knows how to fix it or ..... I´m a luck guy with a piece of garbage in my wrist ?
I have a youtube video ....As a new user i´m unable to post it here ... my youtube video "Samsung Gear 2 Neo Reboot bug"
Click to expand...
Click to collapse
Have you tried connecting it to Kies? Maybe you can get it to reflash or reset that way?
Sent from my 'towelrooted' SM-G900K using XDA Free mobile app
cemr82 said:
My 3 month Gear NEO 2 is stuck in the booting process.
I've tried to press the home button for 5 seconds, let it to discharge and charged it again and.... still stuck in booting process
Anyone knows how to fix it or ..... I´m a luck guy with a piece of garbage in my wrist ?
I have a youtube video ....As a new user i´m unable to post it here ... my youtube video "Samsung Gear 2 Neo Reboot bug"
Click to expand...
Click to collapse
Yes!! I am having the exact same issue. I was told my an att rep to contact Silver light Inc out of California because they make it. I have not done it yet. I plan on going to an att store where I purchased it from. If you would like the silver light phone number they gave me, let me know.
Good news is our watches come standard with a 1 year warranty.
On mine, I noticed I can do a few things still. Right after it reboots if I hold down the home key for 1 second and let it go, I can get into the restart menu and it will connect to my phone, and I can then double press the home key to get to s-voice. As soon as I swipe down to get to the main screen, it shuts off.
Since this is a few days old...did you figure anything out yet?
As to the other user, the watch will not connect to the PC right now because it's stuck in a reboot loop.
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
AT&T gave me the wrong information. They gave me the information for the company that makes the Martian watch apparently. Damn AT&T.
having the same problem. Won't stop rebooting.
I'm having the same issue. I was woke up in the middle of the night to see my watch rebooting over and over and over. I let the battery completely drain, plugged it in to charge and it just starts the same reboot loop over and over and over, again. I was hoping to find some solution but doesn't seem like many people are having this problem and I don't know how to reset the watch, any ideas?
pcbobsledder said:
I'm having the same issue. I was woke up in the middle of the night to see my watch rebooting over and over and over. I let the battery completely drain, plugged it in to charge and it just starts the same reboot loop over and over and over, again. I was hoping to find some solution but doesn't seem like many people are having this problem and I don't know how to reset the watch, any ideas?
Click to expand...
Click to collapse
Let me tell you. ..samsung and att both are being a real pain in the ass about this. So here's what happened so far. I called samsung, they said call att. I called att, they said call samsung. I canned samsung and they said call att. I told them no. I said att told me to call them. Then samsung said take it to best buy and they can fix it. Best buy said they needed a reciept. I left best buy and went to att because this one doesn't have an att store inside. Att gave me the reciept, went back to best buy. The same guy at best buy (the samsung area) plugged it into his computer and 20 seconds later said he can't do anything I have to call samsung. So that's where I am at now. I am so pissed off. Best buy is not close to me. It's about 40 miles away. This is realllllly starting to piss me off.
If I was you I would call samsung for warranty information. If they tell you to call anyone else or go anywhere else tell them no and you want to send it to them for repair. I have a feeling it has to do with the newest software. I can't even figure out how to connect it to Kies or downgrade the software or anything.
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
I fixed it!!! Found this post and it worked...
myowin said:
first of all if this was clearly already mentioned, I apologize.
I ran into this trouble last night and just wanted to share how Samsung Rep helped me with this soft brick.
this is for someone like me who needed to hard reset the gear 2 neo.
my phone: Tmobile Galaxy Note 3
Problem: Gear 2 Neo would not boot beyond Samsung Logo.
Rootcause(s): 1) was notified to update latest Gear Manager software and update was done. 2) it causes reset on my gear in my case. and it reboot the gear, but it shut off the screen after the logo.
here is what Samsung Agent told me on the live chat.
Please follow below steps to perform hard reset on your watch.
Agent: 1) Power the device off
Agent: 2) Press and hold the Home/power key until you see the Galaxy Gear rebooting… screen
Agent: 3) Release the Home/power key and then continuously tap the Home/power key until you see the Reboot Select Mode screen.
Agent: 4) Tap the Home/power key to highlight the Recovery option.
Agent: 5) Press and hold the Home/power key until the device resets. The device should now recover and restart
again. I couldn't find it in xda last night and I thought I share. if you want to update new Gear Manager, it's up to you. but it didn't help me with my Note 3 and Neo combo. but after this process, all is well. FYI : as all hard reset you will lose everything on the device and will be factory reset.
thanks,
Click to expand...
Click to collapse
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
Thanks, but not working.
Restless-rooster said:
I fixed it!!! Found this post and it worked...
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
Click to expand...
Click to collapse
Thank you for that. Unfortunately, it doesn't work for me. Mine boots to a screen that says, "Rebooting". It only appears for 3 seconds, then restarts, and shows the screen "Rebooting".
Here is a video of what is happening, youtu.be/Ny8jghLZrYU
Same problem.
I'm having the same issue with my watch. It is essentially brand new. I've worn at maybe six or eight times since I got it. I feel like I've been horribly abused by Samsung over this , and I can't find anyone to help. Best Buy said they can't help me, and I had the same run around with Verizon and Samsung the other user was having with AT&T and Samsung. I know the watch might not be new tech now, but to me a six-year-old watch is not that old, especially when it has essentially not been used. The battery is good in it, the watch looks perfect and has no scratches, but it's stuck on the loading screen. If anyone has yet found a solution to this, please help.
Ok, so here is to explain what happened, so you can have a clue what am I talking about.
I bought Galaxy A71 a month ago (give or take), so out of the box it had Android 10. The phone was working flawlessly. Battery life awesome, pictures from camera great, etc. So, few days ago on March 26, 2021, an update to Android 11 came in. I am a tech nerd, I know about phones, rooting, flashing, etc.
So, I saw that I have around 78-80% of the battery so it was enough to download and install Android 11.
Downloading and installing and optimizing apps after went smooth as silk. I usually soft restarting my device after any software update, so I did that after the installation of Android 11 was entirely finished.
But, this is what happen when I restart my phone the normal way. I press and hold the power button, the dialog of Power off, Reset and Airplane mode came out, tapped twice the reset button and phone went restarting and just.... died. I remember that when I soft restarted my phone, the battery was on 72%. So I tried any trick in the books to turn on my phone again like combinations of pressing buttons, then with USB cable, charger, etc, but nothing was responsive. It's like the phone was clinically dead.
My phone is still under warranty and I will probably end up taking it to the T-mobile store, but the point of this thread is to inform others of the situation like mine and see if someone else had the same problem?
Maybe someone will post a solution what to do in situations like this?
If I find any solution, I will update this post with all the details.
You probably done it.But have you plugged it into A computer to see if the computer can detected it?
Essex_Hal said:
You probably done it.But have you plugged it into A computer to see if the computer can detected it?
Click to expand...
Click to collapse
Yes i did, nothing shows in Device Manager. As I said, I tried every possible trick to wake the phone up, but it was unsuccessful.
I end up taking it to the carrier store cuz it is still under warranty. They told me if they can't fix it, they'll probably give me a new one or to wait for Galaxy A72 To arrive in 2 weeks. We'll see what happens.
BorisMKD said:
Yes i did, nothing shows in Device Manager. As I said, I tried every possible trick to wake the phone up, but it was unsuccessful.
I end up taking it to the carrier store cuz it is still under warranty. They told me if they can't fix it, they'll probably give me a new one or to wait for Galaxy A72 To arrive in 2 weeks. We'll see what happens.
Click to expand...
Click to collapse
Least you still have A warranty to help you.
Good luck with it.Hope you don't lose your data if it's still on the phone.
Essex_Hal said:
Least you still have A warranty to help you.
Good luck with it.Hope you don't lose your data if it's still on the phone.
Click to expand...
Click to collapse
They fix it, it said it was software problem, got stuck on rebooting. I get it today (2 weeks later) and it worked. They managed to turn it on but without a factory reset, every app was there, every picture, video, contacts, call history, etc. I don't know how they did it, but they did. So when I got my phone back I tried to restart it normal way, long press of the power button, then tap Restart and again restart. The phone restart it without a problem. I was happy. Then later that day (2 hours ago when I'm writing this, I notice that always on display when i touch the phone screen will show up but doesn't switch off after 10 seconds (I set it up like that), instead it started to blink in intervals like i was touching the screen continuously. Then I did a deep soft reset. You know, when you press Volume down and Power button at the same time and.... got the same problem again. Phone is non functional, none combination of pressing buttons worked, just like i describe it in the OP. Just for information, I did the same on my previous phone Galaxy A7 2018 and never had this problem. I did it on this phone too, never had a problem. Then I remember it that on both phones when i do that and not having problems were running on Android 10. this phone now update it to Android 11 and that buttons combination is probably bricking the phone. It's just a thing I notice. So I am planning to call the official service that fixed the phone how did they do it, so maybe I can do it myself too. I don't want to wait for another 2 and a half weeks.
I am facing the same issue. And I think my warranty is out. Did you get to ask them how can you turn it on yourself!!
I would really appreciate some help here!
BorisMKD said:
Ok, so here is to explain what happened, so you can have a clue what am I talking about.
I bought Galaxy A71 a month ago (give or take), so out of the box it had Android 10. The phone was working flawlessly. Battery life awesome, pictures from camera great, etc. So, few days ago on March 26, 2021, an update to Android 11 came in. I am a tech nerd, I know about phones, rooting, flashing, etc.
So, I saw that I have around 78-80% of the battery so it was enough to download and install Android 11.
Downloading and installing and optimizing apps after went smooth as silk. I usually soft restarting my device after any software update, so I did that after the installation of Android 11 was entirely finished.
But, this is what happen when I restart my phone the normal way. I press and hold the power button, the dialog of Power off, Reset and Airplane mode came out, tapped twice the reset button and phone went restarting and just.... died. I remember that when I soft restarted my phone, the battery was on 72%. So I tried any trick in the books to turn on my phone again like combinations of pressing buttons, then with USB cable, charger, etc, but nothing was responsive. It's like the phone was clinically dead.
My phone is still under warranty and I will probably end up taking it to the T-mobile store, but the point of this thread is to inform others of the situation like mine and see if someone else had the same problem?
Maybe someone will post a solution what to do in situations like this?
If I find any solution, I will update this post with all the details.
Click to expand...
Click to collapse
have same issue too anyways to fix it?
Got up this morning to a black screen. At first power + down volume would show the Samsung boot screen, but it would never fully boot. One time it did make it to the the home screen but froze almost immediately. After that it has only showed the Samsung boot screen a few times while holding down power + down volume. I have tried tried power + down volume or up volume several times now and can never get it to show anything any more. The phone should also have power as it has been charging all day. After doing some reading I was going to flash it with Odin, but it only shows up as QUSB_BULK_CID... and Odin doesn't see it. This is after installing Samsung USB drivers v1.7.59. Is there anything else I can do?
hello colleague
Reading this post makes me think about making periodic backups.
since I also have an S20 FE 5g TMO.
I hope I have a solution to the problem.
but apparently I think it will be hardware problems.
I have investigated and there is also a publication of an s20 with the same problem.
greetings
Can you point me to the S20 with the same problem? I really hope it isn't a design issue with the hardware as I have 3 other S20FE's. All bought at the same time. The phones are only a few months past 1yr old. Would be nice if it is a software issue. Since I couldn't figure anything out with it, I dropped it off at a replace called ubreakifix by asurion. They were listed as a repair center on Samsung's website.
I got the phone back today. At first the shop said they couldn't reproduce the problem after I left it there. It was just slow to start up. Gave it back and didn't charge me anything. After I left I just started open and closing stuff. And the UI would freeze some, plus I would get System UI not responding and Process system isn't responding errors. I took it right back with the error. They were able to scan it again. This time there Samsung software said it had corrupt memory. They said the board would need to be replaced and that would cost what a new phone would cost. So, I just ordered a refurb S20FE from Back Market. I am still going to try and wipe and flash it. But, I don't know if I trust it now.
Just looked in the software update menu and noticed it updated the system on 2/7 at 12:10pm. The phone had the black screen on the morning uf 2/8. The alarm didn't go off at 6:00AM. So, it started acting up less than a day after the update. Coincidence?