My 3 month Gear NEO 2 is stuck in the booting process.
I've tried to press the home button for 5 seconds, let it to discharge and charged it again and.... still stuck in booting process
Anyone knows how to fix it or ..... I´m a luck guy with a piece of garbage in my wrist ?
I have a youtube video ....As a new user i´m unable to post it here ... my youtube video "Samsung Gear 2 Neo Reboot bug"
cemr82 said:
My 3 month Gear NEO 2 is stuck in the booting process.
I've tried to press the home button for 5 seconds, let it to discharge and charged it again and.... still stuck in booting process
Anyone knows how to fix it or ..... I´m a luck guy with a piece of garbage in my wrist ?
I have a youtube video ....As a new user i´m unable to post it here ... my youtube video "Samsung Gear 2 Neo Reboot bug"
Click to expand...
Click to collapse
Have you tried connecting it to Kies? Maybe you can get it to reflash or reset that way?
Sent from my 'towelrooted' SM-G900K using XDA Free mobile app
cemr82 said:
My 3 month Gear NEO 2 is stuck in the booting process.
I've tried to press the home button for 5 seconds, let it to discharge and charged it again and.... still stuck in booting process
Anyone knows how to fix it or ..... I´m a luck guy with a piece of garbage in my wrist ?
I have a youtube video ....As a new user i´m unable to post it here ... my youtube video "Samsung Gear 2 Neo Reboot bug"
Click to expand...
Click to collapse
Yes!! I am having the exact same issue. I was told my an att rep to contact Silver light Inc out of California because they make it. I have not done it yet. I plan on going to an att store where I purchased it from. If you would like the silver light phone number they gave me, let me know.
Good news is our watches come standard with a 1 year warranty.
On mine, I noticed I can do a few things still. Right after it reboots if I hold down the home key for 1 second and let it go, I can get into the restart menu and it will connect to my phone, and I can then double press the home key to get to s-voice. As soon as I swipe down to get to the main screen, it shuts off.
Since this is a few days old...did you figure anything out yet?
As to the other user, the watch will not connect to the PC right now because it's stuck in a reboot loop.
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
AT&T gave me the wrong information. They gave me the information for the company that makes the Martian watch apparently. Damn AT&T.
having the same problem. Won't stop rebooting.
I'm having the same issue. I was woke up in the middle of the night to see my watch rebooting over and over and over. I let the battery completely drain, plugged it in to charge and it just starts the same reboot loop over and over and over, again. I was hoping to find some solution but doesn't seem like many people are having this problem and I don't know how to reset the watch, any ideas?
pcbobsledder said:
I'm having the same issue. I was woke up in the middle of the night to see my watch rebooting over and over and over. I let the battery completely drain, plugged it in to charge and it just starts the same reboot loop over and over and over, again. I was hoping to find some solution but doesn't seem like many people are having this problem and I don't know how to reset the watch, any ideas?
Click to expand...
Click to collapse
Let me tell you. ..samsung and att both are being a real pain in the ass about this. So here's what happened so far. I called samsung, they said call att. I called att, they said call samsung. I canned samsung and they said call att. I told them no. I said att told me to call them. Then samsung said take it to best buy and they can fix it. Best buy said they needed a reciept. I left best buy and went to att because this one doesn't have an att store inside. Att gave me the reciept, went back to best buy. The same guy at best buy (the samsung area) plugged it into his computer and 20 seconds later said he can't do anything I have to call samsung. So that's where I am at now. I am so pissed off. Best buy is not close to me. It's about 40 miles away. This is realllllly starting to piss me off.
If I was you I would call samsung for warranty information. If they tell you to call anyone else or go anywhere else tell them no and you want to send it to them for repair. I have a feeling it has to do with the newest software. I can't even figure out how to connect it to Kies or downgrade the software or anything.
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
I fixed it!!! Found this post and it worked...
myowin said:
first of all if this was clearly already mentioned, I apologize.
I ran into this trouble last night and just wanted to share how Samsung Rep helped me with this soft brick.
this is for someone like me who needed to hard reset the gear 2 neo.
my phone: Tmobile Galaxy Note 3
Problem: Gear 2 Neo would not boot beyond Samsung Logo.
Rootcause(s): 1) was notified to update latest Gear Manager software and update was done. 2) it causes reset on my gear in my case. and it reboot the gear, but it shut off the screen after the logo.
here is what Samsung Agent told me on the live chat.
Please follow below steps to perform hard reset on your watch.
Agent: 1) Power the device off
Agent: 2) Press and hold the Home/power key until you see the Galaxy Gear rebooting… screen
Agent: 3) Release the Home/power key and then continuously tap the Home/power key until you see the Reboot Select Mode screen.
Agent: 4) Tap the Home/power key to highlight the Recovery option.
Agent: 5) Press and hold the Home/power key until the device resets. The device should now recover and restart
again. I couldn't find it in xda last night and I thought I share. if you want to update new Gear Manager, it's up to you. but it didn't help me with my Note 3 and Neo combo. but after this process, all is well. FYI : as all hard reset you will lose everything on the device and will be factory reset.
thanks,
Click to expand...
Click to collapse
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
Thanks, but not working.
Restless-rooster said:
I fixed it!!! Found this post and it worked...
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
Click to expand...
Click to collapse
Thank you for that. Unfortunately, it doesn't work for me. Mine boots to a screen that says, "Rebooting". It only appears for 3 seconds, then restarts, and shows the screen "Rebooting".
Here is a video of what is happening, youtu.be/Ny8jghLZrYU
Same problem.
I'm having the same issue with my watch. It is essentially brand new. I've worn at maybe six or eight times since I got it. I feel like I've been horribly abused by Samsung over this , and I can't find anyone to help. Best Buy said they can't help me, and I had the same run around with Verizon and Samsung the other user was having with AT&T and Samsung. I know the watch might not be new tech now, but to me a six-year-old watch is not that old, especially when it has essentially not been used. The battery is good in it, the watch looks perfect and has no scratches, but it's stuck on the loading screen. If anyone has yet found a solution to this, please help.
Related
Hi all
I would like to thank everyone in advance and hopefully someone will be able to guide me to resolve my concern, Bell Samsung Vibrant will not go Pass the Galaxy S logo once powered on.
-Was the Phone ever rooted in the past? No, it's less than 2 weeks old, First ever Android, previous Windows mobile/ Iphone User.
-Did I encounter any error? Yes, Invalid or Damaged internal SD, I believe my main mistake was taking the battery off while the device was left powered on. The device was stuck on a loop cycle then after.
-Did I install any Apps on an External SD card? No, never got a chance to.
- Why not save the hassle and just return/ repair phone from your carrier? Unit bought online from craigslist and was not provided with a receipt, Paid a decent price and confirmed IMEI doesn't have any negative file from carrier at the time of purchase.
- Did I contact Samsung Canada at all? Yes and they won't take any accountability as the carrier must follow their own repair/ return process.
Just a Summary of what was done:
Charged and attached for atleast an hour.
- Tested by plugging it to the Wall charger (Device assumed OFF), the screen goes on a loop cycle from the Galaxy S Logo to a blank black Screen back to the Galaxy S logo and so on.
-Attached and tested ALL USB ports (Windows 7 64 bit) and the screen goes on a loop cycle however this time I get a drained battery logo and a stuck time capsule in the middle of the screen.
Downloaded Samsung softwares: Kies_1.5.1.10074_2_6, Kies_1.5.0.10024_74, Kies_1.5.1.10074_45.
-The device only goes on a loop cycle from a drained battery logo back to a black screen while connected to the USB port. It appears the device is not being detected. No visible partnership between Bell Vibrant device and the Kies drivers.
Desperate to attempt anything, I even tried rooting the device by attempting all possibilities to get it to Recovery mode or Download mode however my best efforts did not avail. Before anything was attempted, I confirmed the device was powered off first before taking the battery out.
-Held down the Up volume button and Power button and released the power button only
-Held down the Down volume button and Power button and released the power button only
-Pressed Up volume, Down volume button and Power button and released the power button only
-Held down the Down volume button, Home button and Power button and released the power button only
-Held down the Down Volume button, Home button and Power button and released the Home(middle) button only
-Held down the UP volume button, Home button and Power button and released the power button only
-Held down the UP volume button, Home button and Power button and released the Home(middle) button only
Also downloaded Update.zip and android-sdk_r06-windows.zip
-extracted and confirmed SDK was installed successfully however my device was not detected. Ran from CMD [unable to enable the USB debugging in Applications]
-confirmed the how to steps taken intended for Bell.
Im still optimistic that I can expect the best possible outcome from this situation or I have to hunt down the individual who sold the device
Please verify if I can attempt an alternative or if took a wrong turn with any of the steps mentioned above.
If you live locally in Toronto [GTA] and would like to take on this challenge, Please PM me..
Feel free to drop your comments as to how this issue can be resolved. Please!
Thanks in advance!
Kind Regards,
mamasboy
Update: 3:00am
Hours later and still no luck!
Any ideas how I can approach Samsung Canada directly and have them deal with the situation?
here is a post here on how you can access using something called ADB ? It can be used apparently where the three button recovery can not be entered. Try looking under three button recovery in the search on the forum. Hope this helps.
How i get into recovery mode is by restarting the phone by holding the power button and continuously tapping all 3 Home +power+ vol up at the same time
And if it works it will go into the recovery mode before the screen changes.
see if you can boot into recovery mode
wiki has instruction to get into recovery mode http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S/Vibrant_GT-I9000M
once in recovery mode, try the data wipe option, also the cache wipe option
then reboot back to normal
Tehpriest said:
here is a post here on how you can access using something called ADB ? It can be used apparently where the three button recovery can not be entered. Try looking under three button recovery in the search on the forum. Hope this helps.
Click to expand...
Click to collapse
Hey,
The SDK was successfully updated. It downloaded all the new patches and required files, the sdk does work however when I get to the point of:
adb device (Hit enter)
list of devices attached (blank entry)
-even attempted other commands but getting error: device not found
NezumiYaro said:
How i get into recovery mode is by restarting the phone by holding the power button and continuously tapping all 3 Home +power+ vol up at the same time
And if it works it will go into the recovery mode before the screen changes.
Click to expand...
Click to collapse
Hey NezumiYaro,
Thanks for the tip but still no luck
AllGamer said:
see if you can boot into recovery mode
wiki has instruction to get into recovery mode http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S/Vibrant_GT-I9000M
once in recovery mode, try the data wipe option, also the cache wipe option
then reboot back to normal
Click to expand...
Click to collapse
Hey AllGamer,
Thanks for the help and I checked the link and reviewed and re-attempted but still to no avail..
I may have the disabled recovery/download mode Bell batch and it seems the only option out of this is to get the device replaced
I had the same problem...Currently Samsung is 'repairing' my phone. Instead of going through all this trouble, I would rather suggest you to go and exchange it.
If they dont replace the phone for you, just call samsung social hub help desk (1-888-751-4078). They will give you a ticket number and then you can send your phone to samsung via any Bell corporate store.
The samsung social hub guy told me that it would take 5 business day to repair but the person at Bell store told me that it can take 2-6 weeks.
I'm in the same boot as you, altough i'm in a different country.
nevertheless, same sh*t
I did however discovered today that when I start the phone, connected trough usb, I does detect what seems to be a part of the phone, have a look at this image (was done on a XP virtual machine, but my WIN7 does the same.
I get a G: and a H: in the device manager.
But I cannot access those, maybe or maybe not, this might be our only hope, before I send it back.
But I refuse to give up (yet)
Exact same problem you had. Phone would not load past Galaxy S logo. I did not hack or root my phone either. Seems this is becoming a larger issue. Recovery mode was disabled on my phone too. It is now with Bell being sent for repair. I would suggest you do the same, I wasted 3 days trying to get the phone into recovery mode to no avail. If Bell has any in stock they may swap for you. They did not when I took mine in unfortunately.
nalinbhatt said:
I had the same problem...Currently Samsung is 'repairing' my phone. Instead of going through all this trouble, I would rather suggest you to go and exchange it.
If they dont replace the phone for you, just call samsung social hub help desk (1-888-751-4078). They will give you a ticket number and then you can send your phone to samsung via any Bell corporate store.
The samsung social hub guy told me that it would take 5 business day to repair but the person at Bell store told me that it can take 2-6 weeks.
Click to expand...
Click to collapse
Wow thanks 5 business days is acceptable. I'm currently back on my Windows Mobile device as a back up phone for now. I will definitely give them a call first thing tomorrow morning!
This is what concerns me going down the road. Any of you recall the Samsung Instict? aka Iphone Killer.. "roll eyes" Could it be that Samsung didn't put enough research and development into the Operating System/ Hardware and deployed the Galaxy S series prematurely? One can only ponder...
To be continued...
nalinbhatt said:
I had the same problem...Currently Samsung is 'repairing' my phone. Instead of going through all this trouble, I would rather suggest you to go and exchange it.
If they dont replace the phone for you, just call samsung social hub help desk (1-888-751-4078). They will give you a ticket number and then you can send your phone to samsung via any Bell corporate store.
The samsung social hub guy told me that it would take 5 business day to repair but the person at Bell store told me that it can take 2-6 weeks.
Click to expand...
Click to collapse
patj3 said:
I'm in the same boot as you, altough i'm in a different country.
nevertheless, same sh*t
I did however discovered today that when I start the phone, connected trough usb, I does detect what seems to be a part of the phone, have a look at this image (was done on a XP virtual machine, but my WIN7 does the same.
I get a G: and a H: in the device manager.
But I cannot access those, maybe or maybe not, this might be our only hope, before I send it back.
But I refuse to give up (yet)
Click to expand...
Click to collapse
Hey patj3, it seems you have a better chance than the rest of us. Attempt to delete or uninstall what you highlighted in yellow, unplug device, reboot computer and before you plug the device, Install the latest kies software from Samsung and allow it to fully install. It's missing drivers and is unable to recognize the unit. search "[GUIDE] ADB, Fastboot, and Nandroid for Noobs" here in XDA.
Good luck, I may be throwing the towel as early as tomorrow
xZeDgEx said:
Exact same problem you had. Phone would not load past Galaxy S logo. I did not hack or root my phone either. Seems this is becoming a larger issue. Recovery mode was disabled on my phone too. It is now with Bell being sent for repair. I would suggest you do the same, I wasted 3 days trying to get the phone into recovery mode to no avail. If Bell has any in stock they may swap for you. They did not when I took mine in unfortunately.
Click to expand...
Click to collapse
Thanks for the feedback..
I know, my mind is about to explode!
Unfortunately, I'm pass the 14 days/ 30 minutes requirement for Bell's D.O.A policy and sending the device out for repair is my only option.
Post back and let us know your repair experience with Bell and their turn around time.
Cheers
Just an update..
I went through the regular repair process, it looks like I'm looking at 3-6 weeks.
Regards..
I had the exact same problem except I rooted it and it was after I applied a lag fix but luckily it wasn't even a week before I got the phone so I just brought it in and bell gave me a new one on the spot lol. Hope you can get it repaired.
The same problem here also. I did not root it or put anything aftermarket. Only unlocked it with a code. Bestbuy did not want to do anything because it is 4 days pass the 30 day mark, not talking about the 14 days 30 min. I spoke to Samsung support and they told me to go to Bell store and have it sent for repair. I did complain to Samsung that it is unacceptable to have a 34 day use of a device and 2 months for repair. Now I am waiting for the superviser of the tech suppoert to call me by the end of the day today, but no news from hem yet. Tomorrow first thing in the morning I am calling again Samsung to look for the superviser of the superviser.
P.S. Bell did not ask me for an account number of phone number with them. Only took $47.00 in case if there was a water or mechanical domage. It is refundable.
mamasboy32 said:
Thanks for the feedback..
I know, my mind is about to explode!
Unfortunately, I'm pass the 14 days/ 30 minutes requirement for Bell's D.O.A policy and sending the device out for repair is my only option.
Post back and let us know your repair experience with Bell and their turn around time.
Cheers
Click to expand...
Click to collapse
thats the refund policy. doa is 30 days on the spot replacement as long as it says i9000m on the logo before it gets stuck.
Idan73 said:
thats the refund policy. doa is 30 days on the spot replacement as long as it says i9000m on the logo before it gets stuck.
Click to expand...
Click to collapse
What if they dont have it in stock?
That was case with me,
so i went to another bell corporate store,
they send me away, claiming that only the place you got it from can replace it.
its been now 20 days with the phone, and the guy (bell corporate location) does not have it in stock,
he says he does not know when he can get it.
so i dont know if there is truly a shortage, but that is what they are telling me.
help.
if it makes you feel any better
I've had one on order through my corp plan at work for over a week, usually if quantities are low it will say so on the ordering site, or it will say on backorder, well it didn't, they don't have them, supposed to get a shipment this week, shipment hasn't arrived yet.
this will be my 2nd crack at a Vibrant, the first one was riddled with small yet important issues as well as the GPS didn't work. Hoping for a better one this time, if not I'll try and get a 'Desire Z' down the road.
Neil
Hi I am not sure what happened but I found someone locally selling a Galaxy Gear for $200.00. I thought that was a pretty good deal so I met up with the person today and got the watch. He showed me it working on his Note 3. He breezed through the screens with his finger. I called him...he took the call on the watch...I mean everything looked fine. Now I must mention I already bought a Galaxy Gear and love it. Been side loading apps and really having fun with it. I thought for this price I could play around with rooting and try some things that I did not want to on my existing gear because I am happy with the way it is working. Figured if I sold it on Ebay eventually I would still make possibly $50.00 when it was all said and done. So the first thing I did was charge up the new Gear ..it was at 87% already but thought it could not hurt. I was trying to figure out how to link TWO gears to my Note 3 and you pretty much just add a new gear and unpair or disconnect the other. So far so good...so I get the option to restore my data....I'm like sweet! Goes through the entire process including with even watch styler. I push a recently configured watch face to the gear. And that's as far as I got. I tried to swipe left and right with no luck. no up or down either. Ok, I figure maybe the buggy watch styler hung up the gear. Hold the power button down on the side and I get the reboot or shutdown...go to hit shutdown and the screen does not sense I am touching it. I tried it over and over and still nothing. Finally my only option was to hold the side power button in....says rebooting...actually comes up shows the time but I still cannot swipe in any direction. I even went as far as to go into the system menu by pushing the side button over and over after the reboot and I did a reset in there but still no touch response. Now If I had not actually seen it working I would have thought the dude pulled a fast one on me and who knows maybe he still did but it WAS working. Out of desperation I called Samsung and gave them my serial number and they told me it is eligible for warranty return...but watch them find it was previously wet or dropped somehow. I do not know if it has been but that would just suck. So much for my good deal. Do any of you extremely smart folks know what I can try or do you think it and I are hosed? I did try USB to see if that made a difference and if I go into the download mode I could launch ODIN and it shows it is detected. I am trying not to totally reset my other gear by uninstalling anything on the phone but I trust you guys so what do think I should do?
I have had this galaxy gear for about a week now, and since new the camera has been extremely glitchy. Sometimes it will work no problem, but very rarely. Most of the time when I swipe down to use the camera the screen goes black and stays that way for almost a minute sometimes, before a message comes up saying "warning camera failed" . I have done a hard reset twice now, and made sure I had the latest software update, yet still haven't had any luck. I can still return it to the store for an exchange but best buy where I purchased it from is currently sold out and I am waiting. Just wondering if anyone else has had this problem and it might be fixable? I have read through a lot of forums but haven't found any information on this.
I have recently been trying to root, and install a custom rom hoping that would solve the problem. I follow the directions exactly from the forums in this site, it roots no problem, and I get the custom rom transferred to the galaxy gear sdcard using wondershare. But every time I get in recovery mode, and select recovery, it reboots and resets my gear. I don't get any options to install in twrp.
Can anybody help?
Gear camera problem
Walker1985 said:
I have had this galaxy gear for about a week now, and since new the camera has been extremely glitchy. Sometimes it will work no problem, but very rarely. Most of the time when I swipe down to use the camera the screen goes black and stays that way for almost a minute sometimes, before a message comes up saying "warning camera failed" . I have done a hard reset twice now, and made sure I had the latest software update, yet still haven't had any luck. I can still return it to the store for an exchange but best buy where I purchased it from is currently sold out and I am waiting. Just wondering if anyone else has had this problem and it might be fixable? I have read through a lot of forums but haven't found any information on this.
I have recently been trying to root, and install a custom rom hoping that would solve the problem. I follow the directions exactly from the forums in this site, it roots no problem, and I get the custom rom transferred to the galaxy gear sdcard using wondershare. But every time I get in recovery mode, and select recovery, it reboots and resets my gear. I don't get any options to install in twrp.
Can anybody help?
Click to expand...
Click to collapse
I facing the same issue also..Which "camera has stopped" problem. i had also send back to service center once and return back with a functional one. But today i once again had this problem and i try to remove out from my hand and twist abit on the belt and the camera able to function. i believe this is hardware problem and this was due to the belt problem. I think i going to send back to service center once again.
ongtinghou said:
I facing the same issue also..Which "camera has stopped" problem. i had also send back to service center once and return back with a functional one. But today i once again had this problem and i try to remove out from my hand and twist abit on the belt and the camera able to function. i believe this is hardware problem and this was due to the belt problem. I think i going to send back to service center once again.
Click to expand...
Click to collapse
Ya that's what I am thinking it must be, I will return mine too as soon as they get some more in stock. But I still haven't been able to figure out why I can root mine, but I cant install the custom recovery so I can install a new rom..
Mine just started doing this, anyone have a resolution other then returning it.
Never mind, i found the issue. The band has separated from the face and cut the cable to the camera.
how long did it take samsung to send you a new one.
After returning my watch to bestbuy I exchanged it for a new one. The new one the band is different and the hole in that was behind eh camera is now gone. I really think samsung is reading these forums
raiu said:
After returning my watch to bestbuy I exchanged it for a new one. The new one the band is different and the hole in that was behind eh camera is now gone. I really think samsung is reading these forums
Click to expand...
Click to collapse
can you post pictures?
I had the same problem.. did a fresh watch reset/recovery, and its fixed the problem.. not sure if it will for everybody, but in my case it did. My Model# is SM-V700
Step 1: Make sure Gear is powered off
Step 2: Press and hold the power key until you see either the Galaxy Gear rebooting… screen or a blank white screen.
Step 3: Release the power key and then continuously tap the power key until you see the Reboot Select Mode screen.
Step 4: Tap the power key to highlight the "recovery" option.
Step 5: Long press the power key (5-8 sec) to select it.
Solution to camera stopped problem
I hope this helps others. I had not used the watch in many months. I couldn't get it to turn on after a whole day of charging. Read a tip off an Amazon review and it worked -- if your watch is "dead" plug the charging cable into your computer USB port and not the AC outlet. It charged just fine then and works.
Now to the camera problem. I reset the watch and reinstalled. Got the "black screen" and after so many seconds, a message 'camera stopped'. Reset again. Still the same problem.
But I got into the GEAR MANAGER , selected MY APPS and noticed that there was a "+" sign on the top right of the screen. Touched that and it brought up an additional list of apps. At the top it said I has "11/14" apps turned on. I found I could click on the CAMERA and it went to 12/14. Picked 2 more things. Now the Camera is one of the 14 apps on the device. Guess there's a limit
THE CAMERA WORKED PERFECTLY AFTER THAT.
I have a problem with my LG G Watch R. I use it just a week and in beginning it was all great, but after an upgrade(I think) to 5.0.1 my watch started to shut down randomly.
Sometimes when it shuts down I just turn it on and it works, but sometimes it wont turn on at all with button(holding it to 20 sec and nothing) only way to turn it on is to put it on charger until it turns on and than when removed from charger can be used normally until next shut down which could be for 5 min or few hours you can never know.
I tried to reset from settings and even form boot it and it didn't fix it. Can problem be in pairing it with rooted smartphone with unofficial rom or something like that?
I have also one shutdown yesterday for first time after 4 weeks and it is after 5.01 update.
I do not know why but it is possible that my hand position has pressed for more than 10s the power button ?
dersie said:
I have also one shutdown yesterday for first time after 4 weeks and it is after 5.01 update.
I do not know why but it is possible that my hand position has pressed for more than 10s the power button ?
Click to expand...
Click to collapse
It is possible, but mine shuts down even when standing on table, and on my wrist. I thing it is some battery management issue because it somehow shuts about the same percentage of battery(about 70% than about 52% etc..)
I am faced with the same problem... Were you able to solve it?
Me too... same problem. I don't known why.
Same here. Had the watch for a week, first week everything fine now it just shuts down and I am unable to start it without the charger. I have just upgraded the software.
vans2 said:
Same here. Had the watch for a week, first week everything fine now it just shuts down and I am unable to start it without the charger. I have just upgraded the software.
Click to expand...
Click to collapse
+1 Since last week, same issue here
Any idea guys ?
I performed a full factory reset 3x Times...Complete reset also from my phone, no luck here.
Any update on this? I have the same issue for a few weeks now and I'm about to send it in.
edgeball said:
Any update on this? I have the same issue for a few weeks now and I'm about to send it in.
Click to expand...
Click to collapse
Not for me...Shutdown is done randomly. Sometimes it's just few seconds after a reboot, sometime it's after 1 hour, sometimes it works for few days...I had also a reboot
in recevory & fastboot mode...Sorry to say LG, but your hardware is not efficient
I sent it in a few days ago. Will let you know once I get it back
I'd make sure you don't have any Wear Apps causing problems. I found that "Advance Settings" caused mine to regularly crash.
True, but crashing is one thing. The Probolem here is that the phone shuts down all the time.
Just got a letter from the company that's repairing my watch. Due to a parts that's not available the repair will take some more time. They sent me a list of the parts that are going to be replaced:
PCB assembly
Rechargeable battery
Cover assembly
LG2 (no idea what that's going to be)
Anyway. I'm glad they are fixing it and I'm looking forward to get it back soon.
Sent from my HTC One using XDA Free mobile app
After many phone calls and emails I won't get the watch back. However the store will give me a refund for it. Unfortunately I can't buy it here anymore. Gotta check ebay
Ok, so here is to explain what happened, so you can have a clue what am I talking about.
I bought Galaxy A71 a month ago (give or take), so out of the box it had Android 10. The phone was working flawlessly. Battery life awesome, pictures from camera great, etc. So, few days ago on March 26, 2021, an update to Android 11 came in. I am a tech nerd, I know about phones, rooting, flashing, etc.
So, I saw that I have around 78-80% of the battery so it was enough to download and install Android 11.
Downloading and installing and optimizing apps after went smooth as silk. I usually soft restarting my device after any software update, so I did that after the installation of Android 11 was entirely finished.
But, this is what happen when I restart my phone the normal way. I press and hold the power button, the dialog of Power off, Reset and Airplane mode came out, tapped twice the reset button and phone went restarting and just.... died. I remember that when I soft restarted my phone, the battery was on 72%. So I tried any trick in the books to turn on my phone again like combinations of pressing buttons, then with USB cable, charger, etc, but nothing was responsive. It's like the phone was clinically dead.
My phone is still under warranty and I will probably end up taking it to the T-mobile store, but the point of this thread is to inform others of the situation like mine and see if someone else had the same problem?
Maybe someone will post a solution what to do in situations like this?
If I find any solution, I will update this post with all the details.
You probably done it.But have you plugged it into A computer to see if the computer can detected it?
Essex_Hal said:
You probably done it.But have you plugged it into A computer to see if the computer can detected it?
Click to expand...
Click to collapse
Yes i did, nothing shows in Device Manager. As I said, I tried every possible trick to wake the phone up, but it was unsuccessful.
I end up taking it to the carrier store cuz it is still under warranty. They told me if they can't fix it, they'll probably give me a new one or to wait for Galaxy A72 To arrive in 2 weeks. We'll see what happens.
BorisMKD said:
Yes i did, nothing shows in Device Manager. As I said, I tried every possible trick to wake the phone up, but it was unsuccessful.
I end up taking it to the carrier store cuz it is still under warranty. They told me if they can't fix it, they'll probably give me a new one or to wait for Galaxy A72 To arrive in 2 weeks. We'll see what happens.
Click to expand...
Click to collapse
Least you still have A warranty to help you.
Good luck with it.Hope you don't lose your data if it's still on the phone.
Essex_Hal said:
Least you still have A warranty to help you.
Good luck with it.Hope you don't lose your data if it's still on the phone.
Click to expand...
Click to collapse
They fix it, it said it was software problem, got stuck on rebooting. I get it today (2 weeks later) and it worked. They managed to turn it on but without a factory reset, every app was there, every picture, video, contacts, call history, etc. I don't know how they did it, but they did. So when I got my phone back I tried to restart it normal way, long press of the power button, then tap Restart and again restart. The phone restart it without a problem. I was happy. Then later that day (2 hours ago when I'm writing this, I notice that always on display when i touch the phone screen will show up but doesn't switch off after 10 seconds (I set it up like that), instead it started to blink in intervals like i was touching the screen continuously. Then I did a deep soft reset. You know, when you press Volume down and Power button at the same time and.... got the same problem again. Phone is non functional, none combination of pressing buttons worked, just like i describe it in the OP. Just for information, I did the same on my previous phone Galaxy A7 2018 and never had this problem. I did it on this phone too, never had a problem. Then I remember it that on both phones when i do that and not having problems were running on Android 10. this phone now update it to Android 11 and that buttons combination is probably bricking the phone. It's just a thing I notice. So I am planning to call the official service that fixed the phone how did they do it, so maybe I can do it myself too. I don't want to wait for another 2 and a half weeks.
I am facing the same issue. And I think my warranty is out. Did you get to ask them how can you turn it on yourself!!
I would really appreciate some help here!
BorisMKD said:
Ok, so here is to explain what happened, so you can have a clue what am I talking about.
I bought Galaxy A71 a month ago (give or take), so out of the box it had Android 10. The phone was working flawlessly. Battery life awesome, pictures from camera great, etc. So, few days ago on March 26, 2021, an update to Android 11 came in. I am a tech nerd, I know about phones, rooting, flashing, etc.
So, I saw that I have around 78-80% of the battery so it was enough to download and install Android 11.
Downloading and installing and optimizing apps after went smooth as silk. I usually soft restarting my device after any software update, so I did that after the installation of Android 11 was entirely finished.
But, this is what happen when I restart my phone the normal way. I press and hold the power button, the dialog of Power off, Reset and Airplane mode came out, tapped twice the reset button and phone went restarting and just.... died. I remember that when I soft restarted my phone, the battery was on 72%. So I tried any trick in the books to turn on my phone again like combinations of pressing buttons, then with USB cable, charger, etc, but nothing was responsive. It's like the phone was clinically dead.
My phone is still under warranty and I will probably end up taking it to the T-mobile store, but the point of this thread is to inform others of the situation like mine and see if someone else had the same problem?
Maybe someone will post a solution what to do in situations like this?
If I find any solution, I will update this post with all the details.
Click to expand...
Click to collapse
have same issue too anyways to fix it?