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Hello!
I bought an SBH20, paired with my XZ via NFC, listened to music, then disconnected the headset, using the NFC.
After a while, i tred to connect again via NFC but all i get is a 'connecting' message, BT turning on -white BT icon- but no real connection, therefore the BT turns off.
After several tries it finally connects, but it's not reliable this way.
I noticed, if i enter to settings(not turning anytihng on/off) and trying to connect (still using NFC), everything works fine: connects, disconnects perfectly, and handles the BT as it should.
I've reseted the headset, tried single and multi point modes aswell. Deleted the BT devices, then repaired, still got the problem.
Am i doing sth wrong? I want to connect and disconnect the headset with a simple touch, and not toggling the BT manually (NFC yeah...) Is this something, SBH20 is not compatible with?
(btw sony support says: "For subsequent connections between devices that have already been paired once, make sure that Bluetooth™ is turned on so that the devices can connect automatically." If it's a "must" , then what is the [email protected] use of the NFC??? Just to pair once???)
Please share your experiences! Any advice would be greatly appreciated!
Thanks for reading ( and sorry for my english)
I actually have the same problem using the SBH50. For me sometimes it connects perfectly fine, other times it doesn't and I have to go into bluetooth settings after which it seems to connect properly.
I have noticed that it also depends on how I disconnect it; if I remember to touch the headset to disconnect then next time when I try to connect I have more chance of it being successful. Also, when I try to connect I hold the headset aganist the phone even after the ‘connecting’ popup until I get the 'connected' popup.
These are just work-arounds which aren’t always 100% successful though so would be good to find out what the proper method is.
fl4r3 said:
I actually have the same problem using the SBH50. For me sometimes it connects perfectly fine, other times it doesn't and I have to go into bluetooth settings after which it seems to connect properly.
I have noticed that it also depends on how I disconnect it; if I remember to touch the headset to disconnect then next time when I try to connect I have more chance of it being successful. Also, when I try to connect I hold the headset aganist the phone even after the ‘connecting’ popup until I get the 'connected' popup.
These are just work-arounds which aren’t always 100% successful though so would be good to find out what the proper method is.
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Click to collapse
It is a real shame... In my case it's the opposite, if i touch the headset to disconnect, the next nfc-connect tends to be less successful.
(and i noticed that it also matters if i turn off the headset after disconnected, or not)
And what is really odd, that i don't have to do anything in the settings menu ( or bluetooth settings) just open it, and everything works like a charm...( all connect or disconnect tries are succesfull, no exception, even if i push the headset repeatedly to the pohone's back)
I'm not affraid to mod some system files, apps, maybe build.prop tweaks, but i don't know where to start. In bulild.prop there are only a few nfc related lines (tried to enable/disble those)
So i'm not alone...maybe even more people are in the same boat, trying to solve this.
Again; any related info is welcome
I also have a sbh50 but i normally disconnect by turning off the headset. I have set it in smartconnect to turn off bluetooth automatically when the connection shuts off but it doesnt always do that.
It reconnects with no issues when bluetooth is on and i turn the headset on again. I use the nfc tap only for the initial pairing.
The only issues I have is the google music skipping issue that i posted the other day and the gmail smart connect not working on the sbh50
swtam said:
I also have a sbh50 but i normally disconnect by turning off the headset. I have set it in smartconnect to turn off bluetooth automatically when the connection shuts off but it doesnt always do that.
It reconnects with no issues when bluetooth is on and i turn the headset on again. I use the nfc tap only for the initial pairing.
The only issues I have is the google music skipping issue that i posted the other day and the gmail smart connect not working on the sbh50
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Click to collapse
Well, then we don't have the same issue. I tought i could use the nfc for connect/disconnect (i actually still think it is capable of that, just sony messed up sth)
Could you try to connect/disconnect and connect again with your devices, please :angel:
I'm really curious about this whole nfc story ( why does the headset have the chip/tag if it only works for initial pairing -its not a big deal to pair manually, especially that it has to be done just once-, and on the other hand: if i put nfc in the device, why not put in this functoin too- not a big deal: a proper working BT toggle, but it brings a tad more functionality-
This phone (stock, non rooted) was working with BT fine under 5.01and Kit Kat before it for mostly calls. I know it is the phone because I have tested it now in three different cars, my 2014 Prius, a new Chrysler and Ford. It exhibits the same behavior. Pairing is not a problem. If the screen in on when I enter the car the connection is made. When the screen dims (sleeps) the connection drops shortly thereafter. If I swipe and get the screen back on I can manually re-connect through the car's radio. If I enter the car with the phone in my holster, likely asleep, it will not connect.
Keeping the screen from sleeping appears to "remedy" this issue but that is hardly an option in terms of battery life. Normally I keep the phone in a holster and never had this issue. I have tried every remedy on the Internet. I am using safe lock and have the radio as a trusted device. I have removed safe lock and the same issue ensues. I have unpaired, cleared cache, re-paired etc.
last night I hooked up the phone to my Garmin Nuvi via BT. No disconnect issues.
Any suggestions on further troubleshooting? Any advice on this problem would be greatly appreciated. Thanks..
Work around found
I found an app called Bluetooth keepalive. It appears to have solved my problem for now. Since installing it the connection has not disconnected. The app uses very little battery power
Colvinhurst said:
I found an app called Bluetooth keepalive. It appears to have solved my problem for now. Since installing it the connection has not disconnected. The app uses very little battery power
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Click to collapse
what kind of car do you have? you might wanna look into updating software in your car or at least try it with another phone (preferably the same) just to rule it out
I previously owned a Sony Z3v and had no complaints. I run and workout regularly so I often use bluetooth headphones while doing so. These in particular http://www.plantronics.com/us/product/backbeat-fit. I'm been having issues since day 1 with these disconnecting. I have to power them down and power them up again to reconnect. Even when they lose connection, they show they are connected but are non responsive. I had not trouble whatsoever with my sony experia.
Anyone else having these kind of issues? I've checked the forums and I don't see any reports. Is this isolated?
I only use Bluetooth when I'm in the shower with the beats pill but it works great for me.
Sent from my SM-G925V using Tapatalk
Not entirely related but I have had issues with my original Galaxy Gear disconnecting somewhat frequently when I disconnect my BT head unit or at other seemingly random times that sometimes require me to turn BT off and on again. It's not that huge of an issue usually but BT on my S6 is not perfect for sure.
Sent from my Galaxy S6 Edge
I am having Bluetooth disconnect issues with my car. Will connect and disconnect repeatedly for about 7 minutes and then stay connected. Very annoying. Have tried several fixes but nothing has worked.
I haven't had an issue with mine when using it for my gopro.
The issue is with Android using Bluetooth 4.0 and WiFi simultaneously. I've had these issues since owning the phone. For whatever reason if you connect your phone to a bluetooth speaker where both devices are BT 4.0, the WiFi will be extremely slow or not work at all.
If you don't believe me, try it. As soon as you connect the device, try to load something like a video or song over WiFi. Or even send a Facebook message. It'll stall. As soon as it stalls, turn off WiFi and it'll magically start working again over cellular data.
No issues here, usually stream to a Bose Color Sound device, getting connection through WiFi
I have issues with mine pretty regularly with my car. A reboot of the phone will sometimes fix it. It's annoying, sometimes it will disconnect from audio but not phone or vice versa. Or it will work perfect, I'll get a phone call and it all goes to crap. The remainder of the drive will generally result in fighting with it. Maybe it will reconnect, but most of the time it won't. Never have I had a phone with so many bluetooth issues.
Had issues with my truck head unit / phone BT. Phone would continually disconnect.
Tracked it down to the Messages transferring to head unit.
If I disabled Messages in the Bluetooth / Allow Access To area, it worked fine, but obviously messages wouldn't go to my truck.
I cleaned all messaging apps, factory reset truck head unit, no fix. eventually factory reset the phone, havn't had any problems since.
Deuces said:
Had issues with my truck head unit / phone BT. Phone would continually disconnect.
Tracked it down to the Messages transferring to head unit.
If I disabled Messages in the Bluetooth / Allow Access To area, it worked fine, but obviously messages wouldn't go to my truck.
I cleaned all messaging apps, factory reset truck head unit, no fix. eventually factory reset the phone, havn't had any problems since.
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Click to collapse
Stopped working again.
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Yes I'm having the same problem with my gear s2 just got off the phone with tmobile there sending me a new note 5 hopefully it will fix it I'll update after the switch
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
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Click to collapse
hi,
i have Note5 stock Rom, no root. I also have a Gear watch (still on Android.. not Tizen, rooted, Null 23 Rom) Been using the Gear watch since launch with my then Note 3, Note 4 and now with Note5.
Overall no problems at all. Only replaced the watch battery a month back thats all.
My Bluetooth connection to all my devices has been overall, very good.
I am currently using my Gear with Note5. The Bluetooth connection is very, very good. i cannot recall it ever disconnecting from Note5. (if in acceptable distance.. +-
10 metres or so.) Overall Gear is working 100%.
Point i am making is according to my experience, Bluetooth connection with Note5 works fine... no disconnecting issues.
I know this doesn't solve your issues,
but good to know.
Good luck
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
danjnoble said:
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
Click to expand...
Click to collapse
hi,
futher i can add,
i use Note5 Bluetooth
with following devices no issues. No disconnecting issues or any other issues.
Polor M400 Bluetooth Hart rate watch( re smart notifications) ,
Jam Bluetooth headset (streaming music) ,
Phillips Bluetooth dock.( streaming music.)
My Lenovo laptop,( Sending of pics, apps etc)
and use it to connect to my other Phone devices etc
Never had any issues with disconnecting.
Given that the devices are normally
about 2 meters apart when in use sometimes 10...12 meters.
I would suggest you get you device checked, as yes it does not seem right
that it disconnects so easy (when so near)
good luck
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
Click to expand...
Click to collapse
hi ,
yes ,i understand, you don't want to wait for period of time ,w/o your phone. !!!
I would have maybe done some "little tests" , to get a better opinion of the Bluetooth issue ??
eg. Test your devices in environment/area where there is no interference , ( no concrete walls ,buildings ...an open area .No electric cables/towers )
An open area ,field or another locations than your home or workplace etc .
See what is you min. and max. distance on disconnection ,if it only occurs more at your home than another area .? Get some facts and maybe make a small video to illustrate your issue ?
and show it to "someone" in the know ???
eg ..If you bought phone through service provider show video to them ./Samsung ( i have a habit that when i have a issue ..........................
eg. broken roof tiles/wall socket /a damage car part ......etc etc ....
i would take photo's/video ,(with my phone and keep copy on my phone ) and when talking to "somebody" in the know/or send your device to Samsung ,show them photo's /video of issues. It helps them to understand your issues better ,
and maybe give you better advice on issue ?
Also ,try to compare you results with somebody with similar device ???
Google is your friend ???
Google around ..???
you might just learn something in process ,that can help ?
Above is basics of what i would have done .
good luck
Bluetooth firmware v 4.2 and older versions .
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
Click to expand...
Click to collapse
hi
further to my post above ,
i just want to add another issue you should be aware .
Bluetooth v 4.2 (Note5 firmware ) and compatibility issues with other Bluetooth versions 3.0 ,v 4.0 v 4.1 etc ,To give you a real life example .......
On my Gear watch i use to have Bluetooth v 3.0 ( ? )
i was using my Note 3 ( at the time ).Then my Note 3 was upgraded to Bluetooth v 4.0 ,
when i started having disconnection issues .Also in Bluetooth settings on my Note3 ,device my Gear would not show up in paired devices or stick in list .
When my Gear Bluetooth firmware was upgrade to v 4.0,
i found the disconnection issues was resolved and my Gear then showed up in pair devices
I am not saying this is the issue,
but you should be aware of what Bluetooth firmware your other devices are using ...?????
Is it Bluetooth L E ( Low Energy ) version 4.2 or v 3.0, v 4.0 ,v 4.1,
good luck
Hi again
So I got the new phone yesterday and so far everything is working perfectly no connection issues with the gear s2 it has been connected via bluetooth since yesterday afternoon when I receive the new phone
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Click to expand...
Click to collapse
i've got such issues after restoring Note 5. i did reset gear to the factory settings and paired devices...
Thanks for the replies. After doing some testing and what not the only thing I can figure is a bad BT module/chip in the phone. Sent it in through my service provider today. Will post results when I gets it back. Using my old S3 for now until I gets it back, its like my phone shrunk and got sugnificantly slower lol.
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help. ☺
danjnoble said:
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help.
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Click to collapse
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
rojovilla said:
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
Click to expand...
Click to collapse
I dropped it off at telus (my service provider) and they sent it in for me. only took a couple days, I was surprised it was that fast. I live in NL, Canada and everyhting is usually slow shipping here.
Received PIE OTA today. Everything seemed great until I got in the car to drove home from work. Phone connects to Bluetooth fine and stayed connected until I tried making a call. When I dialed a contact it started ringing properly over the car speakers then dropped and the status stopped showing on the car display. Phone still said it was connected to BT and phone audio routing through the Handsfreelink. I couldn't hear anything. Switching the call audio to Phone I was able to hear the person through the phone handset.
I've tried repairing to the car and restarting phone. I did not try calling through Android Auto I interface on the car, but will try that tomorrow.
Looking for similar issues I saw some hit for the Pixel devices, but it was on older beta builds of PIE.
Anyone else have this issue?
I don't have your exact issue, but my Bluetooth keeps disconnecting on my car. It worked fine on 8.1.
I also have the problem through the Android Auto app. I cleared cache from recovery and still have a problem. This makes Android 9 unusable for me...
ilatimer1 said:
I don't have your exact issue, but my Bluetooth keeps disconnecting on my car. It worked fine on 8.1.
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Click to collapse
Are you using a Galaxy watch? I used to have the same problem until I reset my watch then everything worked fine.
I would recommend you find out what's disconnecting the bluetooth through bluetooth > Advanced > Bluetooth control history and see if there are any apps turning off the bluetooth. Galaxy Wearable was constantly disconnecting my bluetooth when it was disconnected to my car's bluetooh and that's why I reset it.
I hope that helps.
---------- Post added at 01:40 PM ---------- Previous post was at 01:15 PM ----------
EzEddie said:
I also have the problem through the Android Auto app. I cleared cache from recovery and still have a problem. This makes Android 9 unusable for me...
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Click to collapse
I recommend you delete your phone 's profile from your car and reestablish it all over again after your reset your phone's bluetooth as well through settings > general management > reset > reset network settings. Bear in mind that this will erase all your bluetooth connections as well as wifi data.
Good luck.
Moe100021 said:
Are you using a Galaxy watch? I used to have the same problem until I reset my watch then everything worked fine.
I would recommend you find out what's disconnecting the bluetooth through bluetooth > Advanced > Bluetooth control history and see if there are any apps turning off the bluetooth. Galaxy Wearable was constantly disconnecting my bluetooth when it was disconnected to my car's bluetooh and that's why I reset it.
I hope that helps.
---------- Post added at 01:40 PM ---------- Previous post was at 01:15 PM ----------
I recommend you delete your phone 's profile from your car and reestablish it all over again after your reset your phone's bluetooth as well through settings > general management > reset > reset network settings. Bear in mind that this will erase all your bluetooth connections as well as wifi data.
Good luck.
Click to expand...
Click to collapse
I have already tried deleting my profile in car and clearing Bluetooth and network connections. I dont have a smart watch. The only thing left is a factory reset. But I've been reading the same problem has been reported on Pixel devices on Android Pie. I didnt see a fix though.
I have issues while playing music on Spotify and black player ex via Bluetooth on my pioneer deck in my car. The music will stop playing for like a second or two then resume. Reverting to 8.1 fixed it. I've tried a clean wipe as well.
enzyne said:
I have issues while playing music on Spotify and black player ex via Bluetooth on my pioneer deck in my car. The music will stop playing for like a second or two then resume. Reverting to 8.1 fixed it. I've tried a clean wipe as well.
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Click to collapse
Reverting will only fix it until the OTA installs it again though.
Wow. Thats definitely a deal breaker for me..Kind of glad Sprint hasnt received it yet! hope they fix it as I know how annoying that is.
Car BT disconnects after 5 min
EzEddie said:
Received PIE OTA today. Everything seemed great until I got in the car to drove home from work. Phone connects to Bluetooth fine and stayed connected until I tried making a call. When I dialed a contact it started ringing properly over the car speakers then dropped and the status stopped showing on the car display. Phone still said it was connected to BT and phone audio routing through the Handsfreelink. I couldn't hear anything. Switching the call audio to Phone I was able to hear the person through the phone handset.
I've tried repairing to the car and restarting the phone. I did not try calling through Android Auto I interface on the car, but will try that tomorrow.
Looking for similar issues I saw some hit for the Pixel devices, but it was on older beta builds of PIE.
Anyone else have this issue?
Click to expand...
Click to collapse
I have the same issue, Phone will connect fine initially but after like 5 minutes of playing music or calling Car will lose connection all together to BT in Phone (phone says it still connected for a couple of secs then drops as well) If I leave alone BT will connect again after a minute or so then disconnect again in a couple of minutes
I'm using Android Auto on my phone (My car does not have AAuto so use the phone as a display) so everytime BT connects disconnects AA launches
Tried resetting BT cache and data and repairing but everytime same thing.
EzEddie said:
Received PIE OTA today. Everything seemed great until I got in the car to drove home from work.
.....
Anyone else have this issue?
Click to expand...
Click to collapse
Are you using Android Auto on the phone by any chance?
What brand Car do you have?
I tested today after some BT resets and in the morning everything stayed connected so I thought it was fixed but in the drive home it disconnected 3 times while in a call !
I can confirm that this is happening specifically for me as well. Long time lurker/reader.
I'm confident I've isolated the issue to the Pie update. My Google search bringing me back 180° to here supports that.
I have that sinking feeling that this is gonna be an ongoing bugaboo. Let's hope I'm wrong!
I'm not an Android Auto user. The accompanied "drop signal" notification from my Galaxy Watch losing BT signal to phone to every few minutes is slowly eroding my sanity. Most recently on official AT&T CSAA clean wipe.
Cheers!
What's the current version of Pie on our Note 9 at the moment? From the looks of all these posts describing issues, I may have to permanently remain on Oreo for the entire life of this phone.
Hi, Annon here. Here's a real quirk... After receiving the update on my phone, I was happily driving home with music streaming through spotify via bluetooth and my husband decides to call me. The phone rings, I try to answer from the steering wheel and instead of answering the phone, it looks like it's connected the the car is still ringing the phone at me while not connecting to any voice. On my husband's end, he gets this really loud and annoying screeching sound so obviously he hangs up. But it doesn't stop there. Even though the call is disconnected (not that it ever stopped ringing on my end or connected), the phone continues to ring through my car UNTIL I GET HOME AND TURN OFF MY VEHICLE. Even after I turn off blue tooth and the radio console. It was the cherry on top of my crap day.
PIE in the face
I have exactly the same problem with a note9 connecting to a Discovery Sport. The phone connects for a short while then drops completely, then reconnects automatically and cycles like this for 3 or so times then seems to stabilise.
If I am on a call its a total nightmare, thinking of trying to revert to Oreo.
Anybody have a fix yet besides revert to oreo firmware?
Note 9 At&T on latest pie. Can confirm Bluetooth disappears from memory. Happens to car, headset, watch and have to re-pair over and over. Pretty frustrating. Was working perfectly prior to pie.
sledwich said:
I have exactly the same problem with a note9 connecting to a Discovery Sport. The phone connects for a short while then drops completely, then reconnects automatically and cycles like this for 3 or so times then seems to stabilise.
If I am on a call its a total nightmare, thinking of trying to revert to Oreo.
Click to expand...
Click to collapse
Same same my Note 9 constantly drops from my Discovery sport, I'm thinking about Odin flashing back to 8.1.
---------- Post added at 09:18 AM ---------- Previous post was at 09:06 AM ----------
sledwich said:
I have exactly the same problem with a note9 connecting to a Discovery Sport. The phone connects for a short while then drops completely, then reconnects automatically and cycles like this for 3 or so times then seems to stabilise.
If I am on a call its a total nightmare, thinking of trying to revert to Oreo.
Click to expand...
Click to collapse
dave5777 said:
Same same my Note 9 constantly drops from my Discovery sport, I'm thinking about Odin flashing back to 8.1.
Click to expand...
Click to collapse
I chatted with Samsung+ after I told them I already FDR'd my phone and everything else they asked about they recommended I get in contact with the warranty Dept so I can get another phone that will have the same issue once it updates to Pie
same issue here . Before describing issue please e-mail me if anyone has a fix ([email protected]) .
I have Galaxy Watch and a Honda Accord 2017. Everything went fine until upgrading to Pie. Now when phone is connected to the car system it rings but cant answer the call. Not on my steering wheel nor on my touch display. Furthermore if I try calling back It rings until person answers call and then it totally drops the call from my car system. Very annoying . If anyone comes with an answer to that please e-mail me the solution
Flashed back to 8.1 and no issues, I removed system permissions for the software update app and so far it hasn't automatically updated, I just get the persistent notification.
Same here - I just migrated from my oneplus 3t to the Note 9. And as a constant User of Android Auto, this is really a big big issue for me. Any hints besides Re-Odin?