Foggy Camera - Xperia Z Q&A, Help & Troubleshooting

I'm sorry if this the wrong section.
But I was cleaning(just water flowing over ut)
my phone with water all flaps were closed
No indicator is pink all white
Camer Lens is fogged
Images are not clear
Phone is running I can't see water at any flap location.
Should i rush to a service Centre or its because of condenation due to hot water and colder water ?
Sent from my C6602 using xda app-developers app

Warranty is there
I have all software stock.
Sent from my C6602 using xda app-developers app

it will be gone after a while of phone usage.
It's water vapour condensing on the glass cover.
Perhaps you can try opening the flaps and use the phone so it heats up, causing the condensation to evapourate.
Happens to me once, and was gone within the day

adamtan said:
it will be gone after a while of phone usage.
It's water vapour condensing on the glass cover.
Perhaps you can try opening the flaps and use the phone so it heats up, causing the condensation to evapourate.
Happens to me once, and was gone within the day
Click to expand...
Click to collapse
Nope, it started condensing, but the power button started going haywire after 2 hours
I started real racing to heat up the phone..so ultimately I took a backup and ran for the service centre.
they've taken it in told me 7 days for repairs.

That has happened to my XZ and my friend. When that happen, my phone was starting to act a little weird, and then slowly died. The glue on the backplate near the camera, where the heat are coming from... Made a little gap. So water could get in. Got a new phone back since it was a flaw by Sony
Sent from my C6603 using xda app-developers app

Hope I get a replacement, they've sent it for repair and evaluation.
Hardly feel it will have any water resistance after they open and re glue it
And there job sheet says warranty is conditional on internal liquid intrusion damage :/ :S
Sent from ****y standby MT15i using xda app-developers app

Related

[Q] Curiosity Question

Hi Guys,
I've been wondering for a few days, Sony is basically making the "Waterproof" function of this phone as the main selling point.
I'm just curious as to how the insurance and warranty is going to be affected by the water proof.
As I know most insurances claim its water damage and say its not covered.
Can they still do this with the Xperia, as its water proof?
Are warranties etc going to change incorporating the water-proof(ness).
Thanks.
It's not water-proof, it's water-resistant.
The water seals inside the phone will still void your warranty if voided, its just like a water proof camera, if YOU haven't secured your waterproof flaps/seals properly and then submerge it, then it is user error.
Wait a minute, so why the hell do they claim "Water-PROOF" whens it not.
So basically, you couldn't just wash it off like the advert.
Define RESISTANT compared to PROOF....?
??? It is water resistant, I washed my xperia z a few times now, mostly as a show of, and also spent some time in the bath with it watching....
Nevermind point is when you don't close the flaps and submerge it the sensors underneath the flaps turn red, making warranty void, but if there is water damage without the flap sensors tripping, then you are covered by warranty, some users are worried about the flaps turning red, but for me they are still white eventhough I submerged the phone in water several times now.
Sent from my C6603 using xda app-developers app
bucho2004 said:
??? It is water resistant, I washed my xperia z a few times now, mostly as a show of, and also spent some time in the bath with it watching.... PPPOOORRRNNN
Nevermind point is when you don't close the flaps and submerge it the sensors underneath the flaps turn red, making warranty void, but if there is water damage without the flap sensors tripping, then you are covered by warranty, some users are worried about the flaps turning red, but for me they are still white eventhough I submerged the phone in water several times now.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Hmm, what flaps?
Sony is deceiving me here. I though it was water-proof !!
Wilks3y said:
Hmm, what flaps?
Sony is deceiving me here. I though it was water-proof !!
Click to expand...
Click to collapse
Erm... There are flaps on the phone covering every port and I'm sure the Xperia Z is advertised as water resistant. Not waterproof. It can still witstand being submerged underwater for up to 30mins and 100m though.
I guess you mean 1m and not 100m. But that would have been nice for deep sea diving.
anjath said:
I guess you mean 1m and not 100m. But that would have been nice for deep sea diving.
Click to expand...
Click to collapse
Hahahah XD Yeah! My bad! Was doing Math while typing that post
Math screws up your brain.
If i am not wrong, the spec states ip7 and ip5.ip 5 would likely be water resistant while ip 7 is water proofing
Sent from my C6603 using xda app-developers app
bkbatboy said:
If i am not wrong, the spec states ip7 and ip5.ip 5 would likely be water resistant while ip 7 is water proofing
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
So whats the use in the flaps?
Why not just remove the flaps and then theres no chance of you messing up?
PokerFaze said:
Hahahah XD Yeah! My bad! Was doing Math while typing that post
Math screws up your brain.
Click to expand...
Click to collapse
Maths obliterates your brain !!
Originally Posted by bkbatboy
If i am not wrong, the spec states ip7 and ip5.ip 5 would likely be water resistant while ip 7 is water proofing
Sent from my C6603 using xda app-developers app
You are wrong, it is
IP55 = Limited dust ingress protection low pressure water jets from any direction
and
IP57 = Limited dust ingress protection immersion between 15cm and 1m depth
And as long as the flaps are closed you'll be a ok.
biffsmash said:
Originally Posted by bkbatboy
If i am not wrong, the spec states ip7 and ip5.ip 5 would likely be water resistant while ip 7 is water proofing
Sent from my C6603 using xda app-developers app
You are wrong, it is
IP55 = Limited dust ingress protection low pressure water jets from any direction
and
IP57 = Limited dust ingress protection immersion between 15cm and 1m depth
And as long as the flaps are closed you'll be a ok.
Click to expand...
Click to collapse
What the heck, I need to see one of these in real I think.
I really wanted one but now with all the talk of flaps I'm thinking twice...
go ahead and get it. this is the most rugged high end phone to date and probably for the entire year 2013. all the best.
Wilks3y said:
What the heck, I need to see one of these in real I think.
I really wanted one but now with all the talk of flaps I'm thinking twice...
Click to expand...
Click to collapse
The flaps don't really disturb, To charge the phone you can use the dock, and for listening to music (if you do that a lot) you can go with bluetooth earphones.
And I've submerged my phone also in a galss of water and also took it into the shower, you should just make sure that you dry your phone before openening the flaps again, then avaerything should be fine
Great, Xperia looks like my upgrade then. May see some of you around here in a few months time when I'll be an owner
Have fun all, thanks very much for your responses.

[Q] Is this camera lens condensation? how to remove it?

Okay guys, so I noticed that my phone camera possibly developed condensation on its lens. It happened after I moved it from cold water into a warmer zone. I tried putting it in a plastic bag with dry rice. Nothing happened(I kept the flaps closed, probably should have kept it open?).
So is this actual condensation or is it something else? Also, is using a hairdryer to blow hot air a good idea?
Any help at all would be appreciated from you guys
008bond said:
Okay guys, so I noticed that my phone camera possibly developed condensation on its lens. It happened after I moved it from cold water into a warmer zone. I tried putting it in a plastic bag with dry rice. Nothing happened(I kept the flaps closed, probably should have kept it open?).
So is this actual condensation or is it something else? Also, is using a hairdryer to blow hot air a good idea?
Any help at all would be appreciated from you guys
Click to expand...
Click to collapse
does it interfere with pic? just curious...
there a thread like this a while back not sure if the poster have a fix.
That is normal. Just open the flaps when u go to sleep n it will b ok. It doesnt harm the camera or anything.
Sent from my C6603 using xda app-developers app
Firstly, thank you for your replies.
G1_enthusiast said:
does it interfere with pic? just curious...
there a thread like this a while back not sure if the poster have a fix.
Click to expand...
Click to collapse
Actually, it does not interfere with the picture at all. But I have 2 issues.
1. It has grown closer to the center (After taking phone from air conditioned room to warmer room outside in the morning).
2. It looks ugly.
olafs93 said:
That is normal. Just open the flaps when u go to sleep n it will b ok. It doesnt harm the camera or anything.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Okay, I'll be sure to try that.
P.S I live in a humid place near the sea, I will keep it in a box. Probably with dry rice again
Okay guys, I tried all of the above. Nothing worked. Should I use a hair dryer? I am afraid it might damage the lens.
Not sure if you already solved your problem, but what I did for my own phone was to open all the flaps and leave it overnight in a dry cabinet (used for storing of camera equipment). That is, of course, on the assumption you own a dry cabinet and that the problem is indeed water condensation (I can't see clearly from your attached photo).

Open a Xperia z to manually dry the speaker?

I was in the beach 2 days ago and I brought my xperia Z along. I decided that it was a good idea to take underwater videos and pictures above the water. They all looked great. The only problem is that, its been two days since that happened and my speaker is still muffled. It usually gets dry in a few hours, this time I'm worried it might have damaged for good. I believe that maybe little grains of sand made their way through the grill and are keeping the sound low or something else. Anyways, just wanted to ask if anyone can advise me on what to do. I had my C6002 since its release and have submerge it in numerous pools but never on a beach. Any help will be appreciated, thanks
Sent from my C6602 using xda premium
I wouldn't recommend open the device, you could lose the water resistance altogether.
My only advice would be letting the device on rice for a while with the flaps open.
Anyway, my take on this subject is this:
I wonder now why everyone thinks that kind of water resistance will make the phone indestructible.
For me, that water resistance (not waterproof) just makes me feel more confident about my device surviving water related accidents.
Just taking the device to the swimming pool defeats its certification (2 m deep pools are not uncommon, you know), splashing, swimming, just moving around under water, or even worst jumping into the water violently just multiplies the pressure around your device by more than those 0.1 bar.
Click to expand...
Click to collapse
Good luck anyway.
Since it was salt water, did you ever think about washing it with distilled water? Might help
Sent from my C6602 using xda app-developers app
Teo032 said:
Since it was salt water, did you ever think about washing it with distilled water? Might help
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
That would be my suggestion too. Try giving it a bath in nice clean water to rinse off any debris.
Sent from my Xperia Tablet Z
Yeah that was my first reaction. I actually left it submerged for about 15 and after that I rinsed it on the shower with no avail. I havent blow dried it, I've read somewhere that might help. But thanks for the suggestions. I'll leave it with rice tonight and see if I have something positive to report tomorrow.
Sent from my C6602 using xda premium
After spending the night on a ziplock bag full of rise and turned off, I'm happy to report that the speaker is as good as new. I'm super happy. Now, there's one weird issue. Its in another thread, but suddenly I have dead pixels in my camera. See the light switch on the left and notice how there is a black dot on either side. These are persistent around every photo I take. Any thoughts?
Sent from my C6602 using xda premium
abajarde said:
After spending the night on a ziplock bag full of rise and turned off, I'm happy to report that the speaker is as good as new. I'm super happy. Now, there's one weird issue. Its in another thread, but suddenly I have dead pixels in my camera. See the light switch on the left and notice how there is a black dot on either side. These are persistent around every photo I take. Any thoughts?
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
Same thing here since a few days and I f*cking hate it! Thought I'm not sure if it's dirt or a dead pixel.
abajarde said:
After spending the night on a ziplock bag full of rise and turned off, I'm happy to report that the speaker is as good as new. I'm super happy. Now, there's one weird issue. Its in another thread, but suddenly I have dead pixels in my camera. See the light switch on the left and notice how there is a black dot on either side. These are persistent around every photo I take. Any thoughts?
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
There not dead pixels its a quiet common fault it minute pieces of the lens casing as a lot of users have reported the same ive even got some on mine.
Sent from my C6603 using xda app-developers app
Futura2000 said:
There not dead pixels its a quiet common fault it minute pieces of the lens casing as a lot of users have reported the same ive even got some on mine.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
What do you suggest we do? Send it for repair?
Sent from my C6602 using xda premium
abajarde said:
What do you suggest we do? Send it for repair?
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
You can only send it for repairs;
http://forum.xda-developers.com/showthread.php?t=2311497
Which is what I'm going to do.
FYI if you ever want to dry the speaker out use a can of compressed air to force the water out, i've been doing this for sometime without issue, and restores volume immediately,
LBTaylor1984 said:
FYI if you ever want to dry the speaker out use a can of compressed air to force the water out, i've been doing this for sometime without issue, and restores volume immediately,
Click to expand...
Click to collapse
You are probably going to eventually destroy the water proof membrane inside the speaker if you continue to do that. Not good advice.
Sent from my C6603 using Tapatalk 2
LBTaylor1984 said:
FYI if you ever want to dry the speaker out use a can of compressed air to force the water out, i've been doing this for sometime without issue, and restores volume immediately,
Click to expand...
Click to collapse
Yeah man, pushing compressed air through there doesn't sound like a good idea. I'll gladly wait 2-3 hours or a bag of rice overnite. That's living dangerously right there
Sent from my C6602 using xda premium
Well it's your choice but it takes a quick spray and it'd back to normal.
If you did it with 10 psi sure but this is can which is like 10 psi.
It's up to you but it's not much dissimilar to blowing it with your mouth
Sent from my GT-I9505 using Tapatalk 2
Amazingly, I left the phone over night on a bag of rice and not only did it fix the issue it had another unexpected effect. Now, when I wet the speaker its back to normal almost immediately. I was at a lake yesterday, used the phone to record under water, take photos, and guess what? It was fully loud each time almost immediately after I got out of the water. This phone hasn't seize to impress. I highly recommend to consider the rice. Often times, naturally aspired solutions are the better choice.
Sent from my C6602 using xda premium

Waterproof test ?

Hi guys,
Well, I am really scared about doing a waterproof test with my XZR.
Some users have reported problems after using it in water, and it seems that Sony does not want to take them under warranty.
How many of us have done this test ? Did you do it repeatedly, in a pool or just one time to test ?
Please let me know.
Thanks.
I did it once in a bowl. It was good, except for the fact that the USB flap started to slowly come out by itself about 5 minutes after I took the phone out of the water. I pressed it in and it was OK after that. I did the test only once. I also used it once in light rain playing Ingress. It was so cool not worrying about rain damage.
Sent from my C5503 using xda app-developers app
I bought this phone mainly for its waterpoof capabilities and so far it has not failed. Two times in the bath and one time in the pool.
IMO if you check all the flaps and the o-ring of the battery are in place and clean, there's no reason to worry. Don't open the rear panel too soon after because some drops will stay for a while where the o-ring doesn't protect. I've seen Sony smartphones survive water damage after the flaps were left open. I think the electronics has a protective nano coating.
Anyway, check your flaps and dive in !
I've taken it into the pool about thirty times. Performed as expected each time. The wet finger tracking is brilliant.
My only peeve is the front camera. Takes terribly grainy pictures underwater. The main camera is awesome underwater.
Sent from my C5502 using Tapatalk 4
I'd like to use sony AS~15 to take video for my daughter when she's in swimming pool. Waterproofing function of a phone should be treat as anti-accident solution. I won't put it in water for testing, just like nobody will drive car to hit a wall for testing air bag or safe belt
Sent from my SO-04E using XDA Premium 4 mobile app
GavinLiu said:
I'd like to use sony AS~15 to take video for my daughter when she's in swimming pool. Waterproofing function of a phone should be treat as anti-accident solution. I won't put it in water for testing, just like nobody will drive car to hit a wall for testing air bag or safe belt
Sent from my SO-04E using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The phone is advertised for it's ability to take photos underwater, your analogy is way off.
Sent from my C5502 using XDA Premium 4 mobile app
Took it into shower and tested it by dropping it into a 1m depth water bucket.
All works fine
CressKH said:
Took it into shower and tested it by dropping it into a 1m depth water bucket.
All works fine
Click to expand...
Click to collapse
whooo, where did you get a 1m deep water bucket? i want to see a picture!
btw, just thought of it, there are special kind of grease materials for water proofing, some of them are quite sticky, people who have problems with thier flaps loosing up might try to apply some, it could help with the proofing and the sticking it in place.
I regularly talk in the shower with it or go swimming, so far after month and half of ownership, absolutely no issues. Same goes for my two year old SONY Active.
---------- Post added at 06:18 PM ---------- Previous post was at 05:46 PM ----------
I regularly talk in the shower with it or go swimming, so far after month and half of ownership, absolutely no issues. Same goes for my two year old SONY Active.

Slight Waterproofing Fail?

Hi,
Is anybody else experiencing a waterproofing fail in your Z1? I took it for a swim a few days ago and I just noticed that there's steam inside the camera lens. The vibration motor is also a bit odd. The steam in the camera lens sometimes goes away but then comes back. I tried going for the warranty but they said that it'll take at least 2-4 weeks to get it fixed.
Edit: it also launched the camera app from sleep. Maybe water got into the camera button for the first few hours but everything's fine now. Even the camera. Should i be concerned?
Take a dryer to it or put it in a bag of rice for a day with the flaps open.
Sent from my C6916 using Tapatalk 4
ryan25012003 said:
Hi,
Is anybody else experiencing a waterproofing fail in your Z1? I took it for a swim a few days ago and I just noticed that there's steam inside the camera lens. The vibration motor is also a bit odd. The steam in the camera lens sometimes goes away but then comes back. I tried going for the warranty but they said that it'll take at least 2-4 weeks to get it fixed.
Click to expand...
Click to collapse
thats how long it normally takes..
I have had the same issue with my phone, at first it was fully waterproof but then I sent it back because the ring around the power button fell off, after 15 days I got it back and they fixed all the problems I had BUT then I put it under water for 2 minuter, took it out and couple minutes later the phone started turning itself off and on the whole time. I opened the flaps and everything seemed to be alright, but then I took out the sim card and there was water on it!
The phone was still turning itself on and off so I used the red hard reset button and it shut off the phone for good.. I couldn't get it back to life..
I freaked out and put it on a bag of rice, 2 hours later the phone is still dead.
So then I grabbed a hairdryer, opened all the flaps and started blowing some hot air so it gets dry and it worked!
The next 2 days my camera got foggy like yours whenever I put it in my pocked, but after 2 days it disappeared and it has been working flawlessly ever since then, I dont wanna be without the phone for another 2-3 weeks so I'm not sending it back right now, the main thing is that I can still use it on the rain and while taking a shower, im just not submerging it anymore.
But yeah if you really want it to be fixed send it back, but if you can live without submerging it then I think you are gonna be just fine.
Well its not meant for swimming! That's what it says in your instructions aswell! Don't go swimming with it! It's water resistant, not waterproof!
sent from the extraordinary 1
slim207rc said:
Well its not meant for swimming! That's what it says in your instructions aswell! Don't go swimming with it! It's water resistant, not waterproof!
sent from the extraordinary 1
Click to expand...
Click to collapse
They clearly have official sony ads with people swimming and taking out pictures using the phone in a river/waterfall area. It is meant to stay under water for a half hour. so technically yes it is meant for swimming
Same here it went after a 4 days and on the left part of the screen it doesn't detect my finger i cannot take the icon on the left page and camera button not working headphone is not functioning properly only one side of the headphone workes. Very disappointed.
Sent from my C6903 using Tapatalk 4
slim207rc said:
Well its not meant for swimming! That's what it says in your instructions aswell! Don't go swimming with it! It's water resistant, not waterproof!
sent from the extraordinary 1
Click to expand...
Click to collapse
Found this from SONY's website:
Go Underwater
A sudden downpour, hard desert winds or falling into the kitchen sink – the waterproof and dust-resistant1 Xperia Z1 will handle it all. With its IP55/IP58 rating, you can even take photos and videos almost 5 feet (1.5 meters) underwater to capture free-floating hairstyles or spectacular belly flops from a low angle1.
*Need to remember it is good for up to only 30 minutes!
dragion said:
Found this from SONY's website:
Go Underwater
A sudden downpour, hard desert winds or falling into the kitchen sink – the waterproof and dust-resistant1 Xperia Z1 will handle it all. With its IP55/IP58 rating, you can even take photos and videos almost 5 feet (1.5 meters) underwater to capture free-floating hairstyles or spectacular belly flops from a low angle1.
*Need to remember it is good for up to only 30 minutes!
Click to expand...
Click to collapse
Yes, 30 minutes!
And in your manual it says clearly, only clear water, no sea water, no chlorine, no other liquids! Only plain clear water for up to 30 mins.
Find me a pool or sea with only clear water!?
Don't have a go at me about it, it's just as it's written in the manual and the warranty certificate!
Regards
sent from the extraordinary 1
slim207rc said:
Yes, 30 minutes!
And in your manual it says clearly, only clear water, no sea water, no chlorine, no other liquids! Only plain clear water for up to 30 mins.
Find me a pool or sea with only clear water!?
Don't have a go at me about it, it's just as it's written in the manual and the warranty certificate!
Regards
sent from the extraordinary 1
Click to expand...
Click to collapse
OUCH!
It seems strange that SONY advertises the ability of taking pictures under water...probably in a "fresh water lake or pond"?
I was just "confirming" what was indicated from SONY's website...I wasn't taking a direct attack @ you.
Now we can go back and help answer the OP's original issue....
slim207rc said:
Well its not meant for swimming! That's what it says in your instructions aswell! Don't go swimming with it! It's water resistant, not waterproof!
sent from the extraordinary 1
Click to expand...
Click to collapse
Actually it's waterproof.. Sony on their site says it's waterproof.. IP58 means it's waterproof.. Even in the instructions manual.. They say you can use it in swimming pool because it's waterproof.. Of course you have to close all the ports
Sent from my C6903 using XDA Premium 4 mobile app
I took mine to the aquapark for 2 hours on my holidays. It got foggy because of the temperature. Everything was fine 1-2 days later.
No need to freak out.
Wysłane z mojego C6903 przy użyciu Tapatalka
Yeah, it's just condensation. Warmer temp inside the phone+cooler water temp=fogginess in the camera lens. Nothing to worry about, it'll go away soon enough.
Then maybe i should sue them for false advertising?
Did you try going for the warranty? That seems like a major issue...
Better go for repair. My friends xperia z motherboard died this way. The water inside the device will never go out until someone opens it and clean it. He had the same problem(He buyed it 500€ and sold 70€), ridiciolous.
Sent from my C6603 using XDA Premium 4 mobile app
I was down in Mexico for a week and never had any issues like that, I constantly brought my phone in the water with me so I could take pictures of my son
Sent from my C6906 using xda app-developers app
My suggestion though is the opening and closing the flaps causes wear and tear thus I bought the Sony dock so I wouldn't be opening them that often
Sent from my C6906 using xda app-developers app
dakunclear said:
I was down in Mexico for a week and never had any issues like that, I constantly brought my phone in the water with me so I could take pictures of my son
Sent from my C6906 using xda app-developers app
Click to expand...
Click to collapse
That photo was in a swimming pool? Water with chlorine?
I have a Sony Xperia Z1 Compact and I'm trying to be sure if I can take pictures and record videos underwater in a swimming pool.
tiagogrilo said:
That photo was in a swimming pool? Water with chlorine?
I have a Sony Xperia Z1 Compact and I'm trying to be sure if I can take pictures and record videos underwater in a swimming pool.
Click to expand...
Click to collapse
It doesn't matter, the major danger for the phone can be the Salt water (Ocean), if you go on the beach and make same pictures under water, then after that you should wash the phone under sink.
A condensation on Lens for a waterproof device mean Faulty to me, as the condensation come from water that mean there is a water inside, also that condensation do not do good at all to the health of your phone a long way.
You can make picture every where you want, just be careful.
Check this video of mine Z1.
I throw in water and he survived the impact
https://www.youtube.com/watch?v=4pRUSJIvhdI

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