Slight Waterproofing Fail? - Xperia Z1 Q&A, Help & Troubleshooting

Hi,
Is anybody else experiencing a waterproofing fail in your Z1? I took it for a swim a few days ago and I just noticed that there's steam inside the camera lens. The vibration motor is also a bit odd. The steam in the camera lens sometimes goes away but then comes back. I tried going for the warranty but they said that it'll take at least 2-4 weeks to get it fixed.
Edit: it also launched the camera app from sleep. Maybe water got into the camera button for the first few hours but everything's fine now. Even the camera. Should i be concerned?

Take a dryer to it or put it in a bag of rice for a day with the flaps open.
Sent from my C6916 using Tapatalk 4

ryan25012003 said:
Hi,
Is anybody else experiencing a waterproofing fail in your Z1? I took it for a swim a few days ago and I just noticed that there's steam inside the camera lens. The vibration motor is also a bit odd. The steam in the camera lens sometimes goes away but then comes back. I tried going for the warranty but they said that it'll take at least 2-4 weeks to get it fixed.
Click to expand...
Click to collapse
thats how long it normally takes..
I have had the same issue with my phone, at first it was fully waterproof but then I sent it back because the ring around the power button fell off, after 15 days I got it back and they fixed all the problems I had BUT then I put it under water for 2 minuter, took it out and couple minutes later the phone started turning itself off and on the whole time. I opened the flaps and everything seemed to be alright, but then I took out the sim card and there was water on it!
The phone was still turning itself on and off so I used the red hard reset button and it shut off the phone for good.. I couldn't get it back to life..
I freaked out and put it on a bag of rice, 2 hours later the phone is still dead.
So then I grabbed a hairdryer, opened all the flaps and started blowing some hot air so it gets dry and it worked!
The next 2 days my camera got foggy like yours whenever I put it in my pocked, but after 2 days it disappeared and it has been working flawlessly ever since then, I dont wanna be without the phone for another 2-3 weeks so I'm not sending it back right now, the main thing is that I can still use it on the rain and while taking a shower, im just not submerging it anymore.
But yeah if you really want it to be fixed send it back, but if you can live without submerging it then I think you are gonna be just fine.

Well its not meant for swimming! That's what it says in your instructions aswell! Don't go swimming with it! It's water resistant, not waterproof!
sent from the extraordinary 1

slim207rc said:
Well its not meant for swimming! That's what it says in your instructions aswell! Don't go swimming with it! It's water resistant, not waterproof!
sent from the extraordinary 1
Click to expand...
Click to collapse
They clearly have official sony ads with people swimming and taking out pictures using the phone in a river/waterfall area. It is meant to stay under water for a half hour. so technically yes it is meant for swimming

Same here it went after a 4 days and on the left part of the screen it doesn't detect my finger i cannot take the icon on the left page and camera button not working headphone is not functioning properly only one side of the headphone workes. Very disappointed.
Sent from my C6903 using Tapatalk 4

slim207rc said:
Well its not meant for swimming! That's what it says in your instructions aswell! Don't go swimming with it! It's water resistant, not waterproof!
sent from the extraordinary 1
Click to expand...
Click to collapse
Found this from SONY's website:
Go Underwater
A sudden downpour, hard desert winds or falling into the kitchen sink – the waterproof and dust-resistant1 Xperia Z1 will handle it all. With its IP55/IP58 rating, you can even take photos and videos almost 5 feet (1.5 meters) underwater to capture free-floating hairstyles or spectacular belly flops from a low angle1.
*Need to remember it is good for up to only 30 minutes!

dragion said:
Found this from SONY's website:
Go Underwater
A sudden downpour, hard desert winds or falling into the kitchen sink – the waterproof and dust-resistant1 Xperia Z1 will handle it all. With its IP55/IP58 rating, you can even take photos and videos almost 5 feet (1.5 meters) underwater to capture free-floating hairstyles or spectacular belly flops from a low angle1.
*Need to remember it is good for up to only 30 minutes!
Click to expand...
Click to collapse
Yes, 30 minutes!
And in your manual it says clearly, only clear water, no sea water, no chlorine, no other liquids! Only plain clear water for up to 30 mins.
Find me a pool or sea with only clear water!?
Don't have a go at me about it, it's just as it's written in the manual and the warranty certificate!
Regards
sent from the extraordinary 1

slim207rc said:
Yes, 30 minutes!
And in your manual it says clearly, only clear water, no sea water, no chlorine, no other liquids! Only plain clear water for up to 30 mins.
Find me a pool or sea with only clear water!?
Don't have a go at me about it, it's just as it's written in the manual and the warranty certificate!
Regards
sent from the extraordinary 1
Click to expand...
Click to collapse
OUCH!
It seems strange that SONY advertises the ability of taking pictures under water...probably in a "fresh water lake or pond"?
I was just "confirming" what was indicated from SONY's website...I wasn't taking a direct attack @ you.
Now we can go back and help answer the OP's original issue....

slim207rc said:
Well its not meant for swimming! That's what it says in your instructions aswell! Don't go swimming with it! It's water resistant, not waterproof!
sent from the extraordinary 1
Click to expand...
Click to collapse
Actually it's waterproof.. Sony on their site says it's waterproof.. IP58 means it's waterproof.. Even in the instructions manual.. They say you can use it in swimming pool because it's waterproof.. Of course you have to close all the ports
Sent from my C6903 using XDA Premium 4 mobile app

I took mine to the aquapark for 2 hours on my holidays. It got foggy because of the temperature. Everything was fine 1-2 days later.
No need to freak out.
Wysłane z mojego C6903 przy użyciu Tapatalka

Yeah, it's just condensation. Warmer temp inside the phone+cooler water temp=fogginess in the camera lens. Nothing to worry about, it'll go away soon enough.

Then maybe i should sue them for false advertising?

Did you try going for the warranty? That seems like a major issue...

Better go for repair. My friends xperia z motherboard died this way. The water inside the device will never go out until someone opens it and clean it. He had the same problem(He buyed it 500€ and sold 70€), ridiciolous.
Sent from my C6603 using XDA Premium 4 mobile app

I was down in Mexico for a week and never had any issues like that, I constantly brought my phone in the water with me so I could take pictures of my son
Sent from my C6906 using xda app-developers app

My suggestion though is the opening and closing the flaps causes wear and tear thus I bought the Sony dock so I wouldn't be opening them that often
Sent from my C6906 using xda app-developers app

dakunclear said:
I was down in Mexico for a week and never had any issues like that, I constantly brought my phone in the water with me so I could take pictures of my son
Sent from my C6906 using xda app-developers app
Click to expand...
Click to collapse
That photo was in a swimming pool? Water with chlorine?
I have a Sony Xperia Z1 Compact and I'm trying to be sure if I can take pictures and record videos underwater in a swimming pool.

tiagogrilo said:
That photo was in a swimming pool? Water with chlorine?
I have a Sony Xperia Z1 Compact and I'm trying to be sure if I can take pictures and record videos underwater in a swimming pool.
Click to expand...
Click to collapse
It doesn't matter, the major danger for the phone can be the Salt water (Ocean), if you go on the beach and make same pictures under water, then after that you should wash the phone under sink.
A condensation on Lens for a waterproof device mean Faulty to me, as the condensation come from water that mean there is a water inside, also that condensation do not do good at all to the health of your phone a long way.
You can make picture every where you want, just be careful.

Check this video of mine Z1.
I throw in water and he survived the impact
https://www.youtube.com/watch?v=4pRUSJIvhdI

Related

After 30 Minutes?

I dont know if anyone has asked this, but what happens after 30 mins of the Xperia Z being submerged in water? Though the flaps loosen up and give in? Any ideas?
Sent from my LT26i using xda app-developers app
It will spontaneously burst into flames, even under water.
On a serious note, probably nothing. IP57 is a test made for 30 minutes but chances are it'll survive a lot more. The next level requires endless submersion at a higher depth and that is probably unreasonable to test/expect. I wouldn't try it out though.
You should see the waterproofing as an extra security. Dropped your phone in a puddle, spilled some water over it, need to take a call and it's raining? No problem. It's meant to survive those things. What it is not meant to do is to remain operational while submersed in water (they've said this on their website). It will, but it's not made to be used as an underwater camera or as a shower texting device (even though it can do those things).
Haha
Great to know, thanks.
I would though like to see a review site test it for longer, just to push the Xperia Z to its limits.
Id expect it it text in the shower like the Nokia 5210? Which I used to have years ago.
But I understand the rest. Thanks Ambroos
Sent from my LT26i using Tapatalk 2
Edit:
(IP)(5)(7)
IP = Ingress Protection
5 = Dust protected
Desc - Ingress of dust is not entirely prevented, but it must not enter in sufficient quantity to interfere with the satisfactory operation of the equipment; complete protection against contact
7 = Immersion up to 1 m
Desc:
Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).
Test Routine:
Test duration: 30 minutes
Immersion at depth of at least 1 m measured at bottom of device, and at least 15 cm measured at top of device
The reason why it's not 8 because for you to be able to get IP58 is
8 = Immersion beyond 1 m
Desc: The equipment is suitable for continuous immersion in water under conditions which shall be specified by the manufacturer. Normally, this will mean that the equipment is hermetically sealed. However, with certain types of equipment, it can mean that water can enter but only in such a manner that it produces no harmful effects.
Test Routine:
Test duration: continuous immersion in water
Depth specified by manufacturer
and to get the IP67
6 = Dust tight
Desc: No ingress of dust; complete protection against contact
The highest level is IP68 which requires a dust tight and is capable of staying underwater for an unlimited time. Like submarines.
But this isn't dust tight because of the open ports. And also this can't emerge underwater for an unlimited time because the body isn't airtight and moisture can develop inside the case if submerged longer.
So.......... It is only stated to last 30minutes underwater because that's the criteria level of IP rules is not very specific enough.
So sony only have 2 choices for this... Either go with the rule to state the device that it can be submerged 1meter for 30 minutes or state that it can be submerged down below the water for centuries
So to summarize it all the 30minutes 1 meter is not the device limitation but just the certification's description.
DarkKrypt said:
I dont know if anyone has asked this, but what happens after 30 mins of the Xperia Z being submerged in water? Though the flaps loosen up and give in? Any ideas?
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
check this video
http://www.dailymotion.com/video/x86rd1_submarine-model-pressure-hull-colla_tech#.URzR7Wdp7DU
Just means its ok to watch porn on the shower
while reading this thread, the follwing question comes into my mind: what about using the phone while taking a bath? don't get me wrong: i do not talk about reading websites UNDER water, but what about the steam? can the phone resist the steam? is this also included in ip 57?
hebbe said:
while reading this thread, the follwing question comes into my mind: what about using the phone while taking a bath? don't get me wrong: i do not talk about reading websites UNDER water, but what about the steam? can the phone resist the steam? is this also included in ip 57?
Click to expand...
Click to collapse
yes
stefanve said:
yes
Click to expand...
Click to collapse
thanks for your answer.
so just to be sure and safe: while taking a hot, steamy bath, i can surf the internet (above the water, of course), and the steam can't do any harm to the XZ?
that'll be awesome. how often did i wish i could use my tablet or smartphone for reading stuff while lying in the bath-tube...
hebbe said:
thanks for your answer.
so just to be sure and safe: while taking a hot, steamy bath, i can surf the internet (above the water, of course), and the steam can't do any harm to the XZ?
that'll be awesome. how often did i wish i could use my tablet or smartphone for reading stuff while lying in the bath-tube...
Click to expand...
Click to collapse
Hot temperature expands air so it should be safe what you need to worry about is cold water Not that water will get inside but the air inside the device could become moisture if it's cold and wet so dunno for sure
from my experience as a diver, I can say that it is not so much about the duration in water but about the depth and the pressure. The deeper you go into water, the higher is the pressure. For every 10 meter, the pressure doubles. From 1 bar to 2 bar and so on. What this means, is, if you go beyond the depth for which the phone is specified and tested, the protective covers might be too weak to hold steady against the pressure of the water around it. Then they'll give in and bulge inside, thus water comes in -> phone's dead!
This may not mean that if you go 1,1m that the phone will die immediately. It could withstand 2 m, maybe even 3 or 5. But I wouldn't bet or try it out. It may survive these depths, but only for a very short time.
To conclude, I would assume that going to swim for 1 hour in up to 1 m should be fine. But going down to 3m for 5 minutes - not so good idea.
juDGEY2k10 said:
Just means its ok to watch porn on the shower
Click to expand...
Click to collapse
That made me literally laugh out loud:good:
Well I've got my Xperia z, after 4 hours of playing with it, i have put it in the water, everthing its OK? Well no... The Loudspeaker now seems to be muffled. :/
MrL1 said:
Well I've got my Xperia z, after 4 hours of playing with it, i have put it in the water, everthing its OK? Well no... The Loudspeaker now seems to be muffled. :/
Click to expand...
Click to collapse
somewhere i read that after taking it out of the water, the speaker has to "dry" in order to work properly again. so just wait a few hours and tell us if sound is ok again.
MrL1 said:
Well I've got my Xperia z, after 4 hours of playing with it, i have put it in the water, everthing its OK? Well no... The Loudspeaker now seems to be muffled. :/
Click to expand...
Click to collapse
wait till it dries off, then the speaker would be ok.
hebbe said:
somewhere i read that after taking it out of the water, the speaker has to "dry" in order to work properly again. so just wait a few hours and tell us if sound is ok again.
Click to expand...
Click to collapse
That's normal. Wait till the water dries off, then the speaker will go back to normal.
MrL1 said:
Well I've got my Xperia z, after 4 hours of playing with it, i have put it in the water, everthing its OK? Well no... The Loudspeaker now seems to be muffled. :/
Click to expand...
Click to collapse
Wait it dries off the speaker or muffled and yes but not fully dry now. Give 30 minute it at least or more so it get out water.
Sent from my LG-P880 using xda app-developers app
theofficialpimp
Akiainavas
AwesomeAHlee
hebbe
You are all right . 30m later was OK :highfive:
Thanks m8's

Open a Xperia z to manually dry the speaker?

I was in the beach 2 days ago and I brought my xperia Z along. I decided that it was a good idea to take underwater videos and pictures above the water. They all looked great. The only problem is that, its been two days since that happened and my speaker is still muffled. It usually gets dry in a few hours, this time I'm worried it might have damaged for good. I believe that maybe little grains of sand made their way through the grill and are keeping the sound low or something else. Anyways, just wanted to ask if anyone can advise me on what to do. I had my C6002 since its release and have submerge it in numerous pools but never on a beach. Any help will be appreciated, thanks
Sent from my C6602 using xda premium
I wouldn't recommend open the device, you could lose the water resistance altogether.
My only advice would be letting the device on rice for a while with the flaps open.
Anyway, my take on this subject is this:
I wonder now why everyone thinks that kind of water resistance will make the phone indestructible.
For me, that water resistance (not waterproof) just makes me feel more confident about my device surviving water related accidents.
Just taking the device to the swimming pool defeats its certification (2 m deep pools are not uncommon, you know), splashing, swimming, just moving around under water, or even worst jumping into the water violently just multiplies the pressure around your device by more than those 0.1 bar.
Click to expand...
Click to collapse
Good luck anyway.
Since it was salt water, did you ever think about washing it with distilled water? Might help
Sent from my C6602 using xda app-developers app
Teo032 said:
Since it was salt water, did you ever think about washing it with distilled water? Might help
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
That would be my suggestion too. Try giving it a bath in nice clean water to rinse off any debris.
Sent from my Xperia Tablet Z
Yeah that was my first reaction. I actually left it submerged for about 15 and after that I rinsed it on the shower with no avail. I havent blow dried it, I've read somewhere that might help. But thanks for the suggestions. I'll leave it with rice tonight and see if I have something positive to report tomorrow.
Sent from my C6602 using xda premium
After spending the night on a ziplock bag full of rise and turned off, I'm happy to report that the speaker is as good as new. I'm super happy. Now, there's one weird issue. Its in another thread, but suddenly I have dead pixels in my camera. See the light switch on the left and notice how there is a black dot on either side. These are persistent around every photo I take. Any thoughts?
Sent from my C6602 using xda premium
abajarde said:
After spending the night on a ziplock bag full of rise and turned off, I'm happy to report that the speaker is as good as new. I'm super happy. Now, there's one weird issue. Its in another thread, but suddenly I have dead pixels in my camera. See the light switch on the left and notice how there is a black dot on either side. These are persistent around every photo I take. Any thoughts?
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
Same thing here since a few days and I f*cking hate it! Thought I'm not sure if it's dirt or a dead pixel.
abajarde said:
After spending the night on a ziplock bag full of rise and turned off, I'm happy to report that the speaker is as good as new. I'm super happy. Now, there's one weird issue. Its in another thread, but suddenly I have dead pixels in my camera. See the light switch on the left and notice how there is a black dot on either side. These are persistent around every photo I take. Any thoughts?
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
There not dead pixels its a quiet common fault it minute pieces of the lens casing as a lot of users have reported the same ive even got some on mine.
Sent from my C6603 using xda app-developers app
Futura2000 said:
There not dead pixels its a quiet common fault it minute pieces of the lens casing as a lot of users have reported the same ive even got some on mine.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
What do you suggest we do? Send it for repair?
Sent from my C6602 using xda premium
abajarde said:
What do you suggest we do? Send it for repair?
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
You can only send it for repairs;
http://forum.xda-developers.com/showthread.php?t=2311497
Which is what I'm going to do.
FYI if you ever want to dry the speaker out use a can of compressed air to force the water out, i've been doing this for sometime without issue, and restores volume immediately,
LBTaylor1984 said:
FYI if you ever want to dry the speaker out use a can of compressed air to force the water out, i've been doing this for sometime without issue, and restores volume immediately,
Click to expand...
Click to collapse
You are probably going to eventually destroy the water proof membrane inside the speaker if you continue to do that. Not good advice.
Sent from my C6603 using Tapatalk 2
LBTaylor1984 said:
FYI if you ever want to dry the speaker out use a can of compressed air to force the water out, i've been doing this for sometime without issue, and restores volume immediately,
Click to expand...
Click to collapse
Yeah man, pushing compressed air through there doesn't sound like a good idea. I'll gladly wait 2-3 hours or a bag of rice overnite. That's living dangerously right there
Sent from my C6602 using xda premium
Well it's your choice but it takes a quick spray and it'd back to normal.
If you did it with 10 psi sure but this is can which is like 10 psi.
It's up to you but it's not much dissimilar to blowing it with your mouth
Sent from my GT-I9505 using Tapatalk 2
Amazingly, I left the phone over night on a bag of rice and not only did it fix the issue it had another unexpected effect. Now, when I wet the speaker its back to normal almost immediately. I was at a lake yesterday, used the phone to record under water, take photos, and guess what? It was fully loud each time almost immediately after I got out of the water. This phone hasn't seize to impress. I highly recommend to consider the rice. Often times, naturally aspired solutions are the better choice.
Sent from my C6602 using xda premium

Waterproof test ?

Hi guys,
Well, I am really scared about doing a waterproof test with my XZR.
Some users have reported problems after using it in water, and it seems that Sony does not want to take them under warranty.
How many of us have done this test ? Did you do it repeatedly, in a pool or just one time to test ?
Please let me know.
Thanks.
I did it once in a bowl. It was good, except for the fact that the USB flap started to slowly come out by itself about 5 minutes after I took the phone out of the water. I pressed it in and it was OK after that. I did the test only once. I also used it once in light rain playing Ingress. It was so cool not worrying about rain damage.
Sent from my C5503 using xda app-developers app
I bought this phone mainly for its waterpoof capabilities and so far it has not failed. Two times in the bath and one time in the pool.
IMO if you check all the flaps and the o-ring of the battery are in place and clean, there's no reason to worry. Don't open the rear panel too soon after because some drops will stay for a while where the o-ring doesn't protect. I've seen Sony smartphones survive water damage after the flaps were left open. I think the electronics has a protective nano coating.
Anyway, check your flaps and dive in !
I've taken it into the pool about thirty times. Performed as expected each time. The wet finger tracking is brilliant.
My only peeve is the front camera. Takes terribly grainy pictures underwater. The main camera is awesome underwater.
Sent from my C5502 using Tapatalk 4
I'd like to use sony AS~15 to take video for my daughter when she's in swimming pool. Waterproofing function of a phone should be treat as anti-accident solution. I won't put it in water for testing, just like nobody will drive car to hit a wall for testing air bag or safe belt
Sent from my SO-04E using XDA Premium 4 mobile app
GavinLiu said:
I'd like to use sony AS~15 to take video for my daughter when she's in swimming pool. Waterproofing function of a phone should be treat as anti-accident solution. I won't put it in water for testing, just like nobody will drive car to hit a wall for testing air bag or safe belt
Sent from my SO-04E using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The phone is advertised for it's ability to take photos underwater, your analogy is way off.
Sent from my C5502 using XDA Premium 4 mobile app
Took it into shower and tested it by dropping it into a 1m depth water bucket.
All works fine
CressKH said:
Took it into shower and tested it by dropping it into a 1m depth water bucket.
All works fine
Click to expand...
Click to collapse
whooo, where did you get a 1m deep water bucket? i want to see a picture!
btw, just thought of it, there are special kind of grease materials for water proofing, some of them are quite sticky, people who have problems with thier flaps loosing up might try to apply some, it could help with the proofing and the sticking it in place.
I regularly talk in the shower with it or go swimming, so far after month and half of ownership, absolutely no issues. Same goes for my two year old SONY Active.
---------- Post added at 06:18 PM ---------- Previous post was at 05:46 PM ----------
I regularly talk in the shower with it or go swimming, so far after month and half of ownership, absolutely no issues. Same goes for my two year old SONY Active.

[Q] lower camera quality after using it under water

Hi,
I used my Sony Xperia z1 under the water and took some great photos, however about an hour later i have noticed the quality of the photos taken is not as good anymore specially when you zoom in. i dont know what to do as my phone is out of guarantee.
thank you for your help.
egyptian_guide said:
Hi,
I used my Sony Xperia z1 under the water and took some great photos, however about an hour later i have noticed the quality of the photos taken is not as good anymore specially when you zoom in. i dont know what to do as my phone is out of guarantee.
thank you for your help.
Click to expand...
Click to collapse
Could be water condensing on the inside of the lens. Can you see any water drops in there? If so, they should dry out with time
301stSpartan said:
Could be water condensing on the inside of the lens. Can you see any water drops in there? If so, they should dry out with time
Click to expand...
Click to collapse
i can't see any water drops in the lens, it has been 2 weeks since i used it in water. any other suggestions ?
egyptian_guide said:
i can't see any water drops in the lens, it has been 2 weeks since i used it in water. any other suggestions ?
Click to expand...
Click to collapse
If you posted some example pictures it would help. No one can give you advice without seeing your issues first hand.
egyptian_guide said:
i can't see any water drops in the lens, it has been 2 weeks since i used it in water. any other suggestions ?
Click to expand...
Click to collapse
It's probably because you were in colder water that the air.
Lenses now have "fog" inside...
It's the question will it ever dry.
That shouldn't happen but it obviously did.
It wasn't sea? Right?
Seawater, of course, will damage whole device.
Sent from my C6903 using Tapatalk
funky0308 said:
It's probably because you were in colder water that the air.
Lenses now have "fog" inside...
It's the question will it ever dry.
That shouldn't happen but it obviously did.
It wasn't sea? Right?
Seawater, of course, will damage whole device.
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
yea, it was sea water. so is there ANYTHING i can do??
egyptian_guide said:
yea, it was sea water. so is there ANYTHING i can do??
Click to expand...
Click to collapse
After that you should washed the phone under sink. Now who knows? If the lens are clean put the phone into the rise for all night.
Uff...that's not good.
Seawater could really destroy lenses.
Could you see some micro scratches on it?
I'm not sure it's suitable for salt water, not because of the water but because of salt in it...
Sent from my C6903 using Tapatalk
egyptian_guide said:
yea, it was sea water. so is there ANYTHING i can do??
Click to expand...
Click to collapse
When I had my Z I did the same thing, and had the same problem you currently have with your Z1.
I put the water on full blast in my sink, as close to "luke arm" as possible, in my attempt to get it to a "room temperature" level. I opened the Camera app and set it to auto-focus, so essentially the lense was moving up and down unable to focus, and turned screen timeout to 10 minutes. I then put the lens of the camera under the stream and left it there for ~3 minutes. Literally left the device in the sink with the plug open
Came back, dried it off, turned the device off, and left it on top of my fireplace covered in a moisture absorbing cloth (from the gym) overnight.
NOTE: My fireplace is an electric fireplace, and doesn't output heat very efficiently. The top of my fireplace is a mantle where I (during xmas) keep chocolates and similar items, which DON'T melt, so that gives you a level of temperature. I can't take any responsibility if you melt your phone or cook the screen or something.
The phone works fine now, however I've since sold it for my Z1.
EDIT: If there's scratches on the lens, go grab some regular, plain white peppermint toothpaste. None of this fancy "tartar control" or "Whitening" crap, just dollar store peppermint flavoured regular toothpaste. Take a small amount on a fiber free swab (note: different from Q-Tips), and rub slightly on the lens. Don't press into it, but do it firmly. The fiber free swab shouldn't be breaking, so use that amount of pressure. Rub for ~1 minute, and then rinse off with water and a microfiber cloth.
Not good man, Z1 is waterproof but NOT against sea water, this can oxidate the entire phone, you know when you leave the ocean and you stay with some salt particle on your body? Your phone should be with the same salt particle on the lens, try to check...

Xperia Z1 water damaged :(!!!!

Took my phone on holiday - well, my phone that the girlfriend uses - to Egypt!
On the 4th day we decided we wanted some under water video and pictures in the 120cm deep swimming pool (non chlorinated water). So the girlfriend checked the ports were all closed on her phone, then asked me to confirm they were closed - so I rubbed and pushed my fingers along each side to confirm closure
Took lots of great photographs with the phone only being submerged for around 15 seconds at a time, a few videos including submerging and just above water footage, again with submersion lasting no longer than 15 seconds at a time.
But during the course of the afternoon when taking photographs I noticed that the camera app was looking quite "foggy" - turned the phone over and the lens had condensation inside it!!!
Not happy whatsoever!
All afternoon the phone was turning on and off the power button thought it was being pressed, the camera took photos quicker than you can imagine as the camera button thought it was being pressed - so when we returned to the room, I put the phone in a bag with some of the free tea bags so that they could absorb any internal moisture (yes I opened the flaps whilst it was in this bag ... but not before this)
The phone now works other than the camera button, the motion sensor and the water damage indicators are all red
I'm extremely annoyed!!
The phone was fine all morning and should last for 30 minutes under water! I do actually have some footage which I will be uploading shortly, which shows the camera is fine going under water, then when it resurfaces the videographer is then splashed by someone which then creates the internal fogging, then the camera is then resubmerged and then resurfaced - splashed again and then the fogging disappears (we didn't know of this at the time - only during playback!)
I will upload this footage shortly
My arguement is that if the flaps were accidentally left open (which they were 100% CLOSED during use!!), then the camera would have fogged when underwater, not just when flashed - does this sound correct?
Keep an eye out for footage- Iwon't post the entire video as it's a private- not rude- video
SO TO SUM IT UP, THE FLAPS WERE CLOSED ALL DAY BEFORE I STARTED FILMING UNTIL I OPENED THEM TO DRY IT OUT AROUND 3 HOURS AFTER THE EVENT
Did you open the flaps while the phone was dry or else?
Sent from my C6903 using Tapatalk
ArashMiniStar said:
Did you open the flaps while the phone was dry or else?
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
I opened the flaps around 3 hours after using the phone in the water
ArashMiniStar said:
Did you open the flaps while the phone was dry or else?
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Here is the evidence (a clip of the video) that shows the phone suddenly becoming water damaged, even though the phone was fine under water
Sound has been removed
http://www.youtube.com/watch?v=01-VfQgTlRQ&edit=vd
Just taking my photos off my camera and I can see that I took a photograph of my girlfriend who was using the phone at the time. She was facing the phone at me whilst I was taking the photograph and I can see in my photo that the flaps were closed. This was 10 minutes prior to the video that I've uploaded above - so yes, my flaps were closed!!
wezzel98765 said:
Here is the evidence (a clip of the video) that shows the phone suddenly becoming water damaged, even though the phone was fine under water
Sound has been removed
http://www.youtube.com/watch?v=01-VfQgTlRQ&edit=vd
Click to expand...
Click to collapse
Just by the way, the "fogging" you see in the footage is most likely a drop of water on the lens, as it clears suddenly when splashed again.
I have an expensive water proof watch which had the battery replaced by a professional watch smith, but they had somehow messed up screwing the backing plate on and water got inside and it fogged up.. but only later that day! took it back and they fixed the watch for free but I was peeved
My point is that your z1 was not water tight, most likely a result of a factory defect and they cannot turn you away because what has happened to you is unacceptable
Sorry for the bump to this post, but i'm facing the exact same problem and seems like here are few.
I want to know, if you can indicates me, where the liquid indicators are on the Z1. I can't find them.
All inside the flaps is or white or grey, nothin red, but i want to be sure in oorder to take my phone under warranty.
Thank you.
You got 6 month breakage and water damage warranty, go and replace without cough..
Sent from my C6902 using xda app-developers app
Mandeep148 said:
You got 6 month breakage and water damage warranty, go and replace without cough..
Sent from my C6902 using xda app-developers app
Click to expand...
Click to collapse
I hope. I bought this phone as a second hand deal. Everything was fine and indeed the phone is working fine. It was a 1 or 2 hours thing. Nevertheless, last night I got the fog in camera lens. I opened the flaps and took apart the SIMCARD and the SD the whole night. There is not fog now.
Ill take it today to the carrier to see if I cab get a new one because I really don't trust on repaired one.. If the warranty stills. But thats why I wanted to know where the indicator is locat3d, in order to demonstrate that the flaps where closed all the time and avoid tricks to invalidate the warranty.
Enviado desde mi C6906 mediante Tapatalk
CM17X said:
I hope. I bought this phone as a second hand deal. Everything was fine and indeed the phone is working fine. It was a 1 or 2 hours thing. Nevertheless, last night I got the fog in camera lens. I opened the flaps and took apart the SIMCARD and the SD the whole night. There is not fog now.
Ill take it today to the carrier to see if I cab get a new one because I really don't trust on repaired one.. If the warranty stills. But thats why I wanted to know where the indicator is locat3d, in order to demonstrate that the flaps where closed all the time and avoid tricks to invalidate the warranty.
Enviado desde mi C6906 mediante Tapatalk
Click to expand...
Click to collapse
i understand you, but you can believe sony service IMO and also they will not repair they will replace, whatever happened with your phone, if even your phone damaged due to flap opened, its really dont matters, DEVICE IS Under 6 month warranty of Water and Glass Damage,
Just go and show them.
Mandeep148 said:
i understand you, but you can believe sony service IMO and also they will not repair they will replace, whatever happened with your phone, if even your phone damaged due to flap opened, its really dont matters, DEVICE IS Under 6 month warranty of Water and Glass Damage,
Just go and show them.
Click to expand...
Click to collapse
Sorry for bother you, but can you please point me to that information (Link, PDF, Web, etc)? I'm kinda negtaive speaking about warranties and stuff, especially here in my country. Mobile carriers gonna try to PUSH you into the water with the flaps open just to make sure they win and not validate your warranty. I don' trust them at all. I'm thinking about elaborate a letter to the tech support with a copy to the Agency of Comsummer in here, attaching the warranty that you've mentioned, that way i'll make sure that they will not try to cheat me.
This mornin i took the phone to the shop and the tech was looking it for the indicators, he said everything was fine because others brough their owns and they were red, mine doesn't, but, the phone have to be send to the capital City where the whole warranty procces is done. I don't want a repaired phone, i want a new one, so i have to play all my cards for that. I can't find the warranty you say, so i really aprecciate your help.
CM17X said:
I don't want a repaired phone, i want a new one, so i have to play all my cards for that.
Click to expand...
Click to collapse
Good luck with this. Mine was bricked after 2 months and 2 days having the phone and all the authorised repair place did was replace the motherboard, I'm thinking there would be plenty of parts around now to do almost any repair. Unless the screen is also dead somehow..
CM17X said:
Sorry for bother you, but can you please point me to that information (Link, PDF, Web, etc)? I'm kinda negtaive speaking about warranties and stuff, especially here in my country. Mobile carriers gonna try to PUSH you into the water with the flaps open just to make sure they win and not validate your warranty. I don' trust them at all. I'm thinking about elaborate a letter to the tech support with a copy to the Agency of Comsummer in here, attaching the warranty that you've mentioned, that way i'll make sure that they will not try to cheat me.
This mornin i took the phone to the shop and the tech was looking it for the indicators, he said everything was fine because others brough their owns and they were red, mine doesn't, but, the phone have to be send to the capital City where the whole warranty procces is done. I don't want a repaired phone, i want a new one, so i have to play all my cards for that. I can't find the warranty you say, so i really aprecciate your help.
Click to expand...
Click to collapse
Are you maybe from Croatia?
Same behavior you could find here, in Croatia - they will do anything but replace your device...
Sent from my C6903 using Tapatalk
This is what the repair centres will do. After writing a letter to Sony, in a very short summary to their reply;
They will check the colour strips inside the phone, if red, will do a pressure test. If liquid has entered the phone during this test they will repair/replace, because the cause of the water damage was manufacturing or repair defect.
If no liquid has entered during this test, no warranty because you must not have closed the flaps correctly.
funky0308 said:
Are you maybe from Croatia?
Same behavior you could find here, in Croatia - they will do anything but replace your device...
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
No, i'm from Colombia. It's sad that you pay a lot for this and then you got a shipwreck.
danw_oz said:
This is what the repair centres will do. After writing a letter to Sony, in a very short summary to their reply;
They will check the colour strips inside the phone, if red, will do a pressure test. If liquid has entered the phone during this test they will repair/replace, because the cause of the water damage was manufacturing or repair defect.
If no liquid has entered during this test, no warranty because you must not have closed the flaps correctly.
Click to expand...
Click to collapse
I always can wrote letters to the consummer deffense in here. The tech in the shop saw this under the flaps and he said that indeed, the indicators wasn't red, so it could be a build failure or another thing except user error. anyway, it's gone right now. Let's see how it ends.
Just send it back.. Mine had the same issues and went back and returned to me without any issues.
Sent from my C6903 using Tapatalk
I am having the same problem right now. When I bought the phone I used it underwater a couple times and nothing wrong. Today I spilled water on it accidentally and went to wipe it with a towel. I looked at it flaps closed everything fine. 10 min later it said sim card removed and tried to restart but now it's just rebooting on it's own. All 3 indicators are red and I can't turn it off. I don't understand how could water get in to all the ports via a splash... my phone is currently in rice and I hope for the love of god that it'll be fine....
Strange scenario happened to me with my Z1 compact. I was taking video and pictures in Big Flowing river thinking that my phone is 100% waterproof then after taking pictures then I started taking video my friend was recording video then suddenly I threw a ball in which we were playing with it went and hit my phone and phone got slipped from my friends hand and it got drowned in water then immediately I went inside water and grabbed my phone which was drowning... Best part is all this was recorded in that video later I saw my phone my camera was covered with water moisture. So I was worried then I put my phone in rice then the water moisture was gone. I will try to upload my video in some time.

Categories

Resources