This has happened to me twice...On 2 different Moto X's and with 2 different Gmail accounts.
On both devices I created a new gmail accounts and used it to sign in on my new Moto x. Worked fine for a few days and out of nowhere I get an error about the password being incorrect/account locked,followed by instructions to reset/confirm password from the a browser.
After confirming on a browser the account will work...but only for a few days and the same error will come up.
I am terribly confused and frustrated cause the phone is basically useless without a Gmail.
Am I missing a setting on the phone? In Gmail from a browser? Kit Kat bug? Any ideas?
Any suggestions would help.
Thanks
catatoniccube said:
This has happened to me twice...On 2 different Moto X's and with 2 different Gmail accounts.
On both devices I created a new gmail accounts and used it to sign in on my new Moto x. Worked fine for a few days and out of nowhere I get an error about the password being incorrect/account locked,followed by instructions to reset/confirm password from the a browser.
After confirming on a browser the account will work...but only for a few days and the same error will come up.
I am terribly confused and frustrated cause the phone is basically useless without a Gmail.
Am I missing a setting on the phone? In Gmail from a browser? Kit Kat bug? Any ideas?
Any suggestions would help.
Thanks
Click to expand...
Click to collapse
Could updating to Kit Kat before signing into Gmail create an issue? If so why? All tech support people I have spoken to have only the generic response/trouble shooting suggestions...
I desperately need your knowledge and help...Thanks
My guess is someone trying to get into your Gmail. Lol If they try to guess your password enough time it will lock you out. Just as you've said. I can't see how the phone can tamper with your password and have never heard of that being an issue.
Better think hard about anyone who may really wanna see what you have in your email.
Sent from my XT1058 using Tapatalk
kj2112 said:
My guess is someone trying to get into your Gmail. Lol If they try to guess your password enough time it will lock you out. Just as you've said. I can't see how the phone can tamper with your password and have never heard of that being an issue.
Better think hard about anyone who may really wanna see what you have in your email.
Sent from my XT1058 using Tapatalk
Click to expand...
Click to collapse
The Gmails were brand new, created just for the phones.
Well, not sure what to say. Never heard of this issue ever. Did you google it? See if anyone has had this issue?
If there's nothing on google... Then no way does it have any thing to do with your phone.
Someone is either trying to get into your account. Or somehow you are messing up the password and locking yourself out.
Sent from my XT1058 using Tapatalk
I know its not the phone, I was just wondering if anyone has heard or seen this issue. Its not me putting in the password incorrectly bc when I intially put in the account and password it connects and syncs just fine for a few days. Then when I send a gmail or download an app, I get the error.
Thats why I was wondering if its an issue with Kit Kat, or if installing the update first and adding the account after may be causing the issue.
I have generall knowledge and have had many Android phones and this is the first time I have ever encountered an issue like this.
I have factory reset
Got a warranty replacement
and even tried 2 brand new gmail accounts
and it continues to happen.
Any Ideas?
Thanks again
Once it happened to me as well but after I cleared app data the issue solved.
Happened once to me a while back. Apparently had to confirm my Gmail account info first and then it was unblocked
Sent from my XT1060 using Tapatalk
Related
Hey just wondering if anyone else is having any issues on receiving their emails to the phone? I keep pressing send/receive to get my emails but nothing is coming at all. But when i looked at my email box on the computer i had 3 new messages. Nothing is coming to my phone at all...what i did get was an email from 2 days ago. I called ATT and also HTC and they couldnt figure out whats going on. I even deleted and put in the email to see if it would work but nothing. So im just wondering if theres any way to fix this issue? or also does anyone else have this issue?
mm i have noticed this too
it even feels as though it is selectively choosing which emails to dnload.
i tried changing storage settings and upping all the limits but no go, for me it only does this with my gmail account, so i just put it down to gmail and gave up...
SAME HERE!!!!
I too am having the same issue I am running PDAcorner v20. I have a gmail account tied into my phone. what i have noticed to far is that from 1 perticular sender it doesnt dl from but this causes the rest of the email not to dl. if i delete that 1 email from that sender and click send/receive all others will come in fine.
i have already tried a few radios and roms thinking it was the prob but I was wrong. its been going on since i say maybe around a week to a week and a half.
macaraballojr said:
I too am having the same issue I am running PDAcorner v20. I have a gmail account tied into my phone. what i have noticed to far is that from 1 perticular sender it doesnt dl from but this causes the rest of the email not to dl. if i delete that 1 email from that sender and click send/receive all others will come in fine.
i have already tried a few radios and roms thinking it was the prob but I was wrong. its been going on since i say maybe around a week to a week and a half.
Click to expand...
Click to collapse
i'm also running pda corner v20, have eitherone of you tried deleting the gmail accont from the phone and set it up from scratc? i havent had any issues with my gmail.
yea i deleted my gmail account and started it from scratch....at that time it only downloaded an old email. but right now it seems like the emails are coming normal to me now....i think it was att issue cause later that night my phone went to EDGE instead of having 3G and then in the morning when i woke up it was back to 3G. So im thinking ATT was working on something and fixed the issue!
I also tried deleting and starting from scratch. I know its not the rom as I have tried several all with the same results. The wiered thing is like I said before if i choose NOT to d/l email from that specific sender all my emails d/l with no problems. I really can't understand whats going on. I have neva heard of anything like this
I seem to be having problem getting my email to connect. When I set up my account (as with my 3 previous Android devices using Exchange and setting it manually) all seems fine; all my emails seems to show up I can see the email header, but as soon as I tap on the message I get a "Connection Error" .
It is a overseas import, so I'm not sure if that is my problem. I assume I could flash the North American ROM, just not sure if that would fix my problem (really hate to do that for a phone that's only 2 days old )
Any help or suggestions would be appreciated.
Sent from my C6903 using Tapatalk
DrMarchHare said:
I seem to be having problem getting my email to connect. When I set up my account (as with my 3 previous Android devices using Exchange and setting it manually) all seems fine; all my emails seems to show up I can see the email header, but as soon as I tap on the message I get a "Connection Error" .
It is a overseas import, so I'm not sure if that is my problem. I assume I could flash the North American ROM, just not sure if that would fix my problem (really hate to do that for a phone that's only 2 days old )
Any help or suggestions would be appreciated.
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
I had that same problem on my Xperia S but on Z1 exchange is working perfectly.
Try this:
Go to email settings and change "days to synchronize" to two weeks or even less.
It will, probably work fine.
Sent from my Z1
Unfortunately I still get the same connection error. Just to be sure I erased my old account and on the last attempt changed it all the way down to daily... Still no luck.
It must be making some type of retrieval to get the headers, it seems to be a problem to get the rest of the email. I have read this maybe a problem with the version of exchange on my phone as compared with my cable provider.
Sent from my C6903 using Tapatalk
DrMarchHare said:
Unfortunately I still get the same connection error. Just to be sure I erased my old account and on the last attempt changed it all the way down to daily... Still no luck.
It must be making some type of retrieval to get the headers, it seems to be a problem to get the rest of the email. I have read this maybe a problem with the version of exchange on my phone as compared with my cable provider.
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
I had the same problem too w Z1 with shaw in Edmonton, it only worked once then after that I kept getting connection error, doesn't matter how many days I set it to retrieve messages, I had no problem w exchange on the S3
dawen said:
I had the same problem too w Z1 with shaw in Edmonton, it only worked once then after that I kept getting connection error, doesn't matter how many days I set it to retrieve messages, I had no problem w exchange on the S3
Click to expand...
Click to collapse
Wow, same city and same provider...
I read on their forum that Sony's version of Exchange is (essentially) incompatible with Shaw's version. I tried flashing a few different "generic" ftf files, all to no avail. I set it up as a pop account, so no push notifications.
Not sure who to be mad at; Sony for deciding not to include antiquated versions of Exchange, or Shaw for being behind the times.
Sent from my C6903 using Tapatalk
I keep trying to use this app, but it constantly quits or stops responding on Moto X 2014!
I’ve even had verizon replace the phone!
After a factory reset, it tends to work for maybe a few hours, to a day, but then eventually stops working again. Even with no other apps installed on the phone besides the stock apps!
any ideas?
mdowaliby said:
I keep trying to use this app, but it constantly quits or stops responding on Moto X 2014!
I’ve even had verizon replace the phone!
After a factory reset, it tends to work for maybe a few hours, to a day, but then eventually stops working again. Even with no other apps installed on the phone besides the stock apps!
any ideas?
Click to expand...
Click to collapse
Odd you are having that problem. I am having a problem where its too sensitive. It picks up when i dont even say my phrase but someone else, even someone on TV, might say something similar and it comes alive. Thats pretty annoying.
scoobaspeaz said:
Odd you are having that problem. I am having a problem where its too sensitive. It picks up when i dont even say my phrase but someone else, even someone on TV, might say something similar and it comes alive. Thats pretty annoying.
Click to expand...
Click to collapse
You may want to try enabling Audio History, which will better train the feature through repeated use of voice commands.
It's in Settings> Language & Input> Voice Search.
Update to Initial
I've isolated the problem to contacts. If i sync my google contacts with the device, moto voice will constantly crash and eat battery / CPU. as soon as i delete the google account and re-sync without contacts, it works. any clue what the issue here might be?
mdowaliby said:
I keep trying to use this app, but it constantly quits or stops responding on Moto X 2014!
I’ve even had verizon replace the phone!
After a factory reset, it tends to work for maybe a few hours, to a day, but then eventually stops working again. Even with no other apps installed on the phone besides the stock apps!
Click to expand...
Click to collapse
mdowaliby said:
I've isolated the problem to contacts. If i sync my google contacts with the device, moto voice will constantly crash and eat battery / CPU. as soon as i delete the google account and re-sync without contacts, it works. any clue what the issue here might be?
Click to expand...
Click to collapse
I am having the exact same issue with a Moto X 2014 from AT&T. This is actually my second one. They both had the same problem. The Moto Voice recognition would stop working. I tried going into the Moto app. Three of the options work ( Assist, etc.) but the Voice option would regularly freeze up and not go into the options screen. Clearly some sort of bug, I will have to try disable the google contacts sync and see if that helps. If Motorola doesn't come up with a fix ASAP, I'm going to choose a different phone that isn't bug-ridden in it's most advertised feature!
Curious, did you keep back up and restore checked when you signed into your google account? Try removing your google account, when you sign back in, uncheck the first option to back up and restore phone settings. I'm wondering if a phone setting from a previous phone is causing the issue.
I can't speak for the OP, but in my case it's not caused by a previous phone setting as this is my first Android. iPhone before that.
For the OP: seeing as you've narrowed it down to the contacts causing the problem: perhaps exporting all your contacts, deleting them all than importing them back in might either fix it or provide some insight.
additional troubleshooting idea: create a new Google account and see if the problem reoccurs
Sent from my XT1095 using Tapatalk 2
Moto Voice Issues Solved
After reading several posts on various forums it seems that everyone that was having issues with Moto Voice was coming from another phone OS (mostly iphone, but blackberry too) and had imported contacts from their old phone.
I removed my google account from the Moto X, deleted all the imported contacts from google contacts, then added my google account back on the phone. Now everything works great, but I have to manually add all my contacts at google.com/contacts or on my phone. Perhaps there is another importation method that would work, but it's a shame that Motorola has such a significant bug that will discourage people from switching from other OS's.
So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Swap your Sim card
Slyhunter said:
So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Click to expand...
Click to collapse
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
akellar said:
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
Click to expand...
Click to collapse
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
I think there is or was a problem with MMS on VZ and using Hangouts or Google Voice. I read somewhere that this was being taken care of by VZ soon.
Yep -- I've been having issues with receiving SMS / MMS messages on Verizon too. Sending works fine (tested and confirmed) but I can't receive anything. It used to work but it hasn't for me since last Wednesday or so.. Maybe they're making changes before they launch the Nexus 6 themselves? Who knows. It caught me off guard though as I used SMS for my Google two factor auth. Had to switch to Google Authenticator because of this.
I use Hangouts and do not have any issues with VZW MMS sending or receiving. I live in Chicagoland.
Slyhunter said:
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
Click to expand...
Click to collapse
Just to confirm it's a Hangouts Verizon issue, I'm on the OG Samsung Galaxy Nexus and have been having this issue for roughly a month now. Not sure what prompted it, but it's been plaguing me for some time now.
still have an issue with this?
oneandroidnut said:
still have an issue with this?
Click to expand...
Click to collapse
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
N6 on VZW
I have an N6 o Verizon and I have not had issues with sending or receiving mms or sms and I got my phone almost a month ago. Only thing I don't like is when I'm on a call, if I get group messages or a picture message, I may have to tap to manually download after the call because the phone doesn't do voice and data at the same time.
ataris_kid said:
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
Click to expand...
Click to collapse
friend of mine on pure sent me sms and mms this morning and i sent both back from my note 4 and no problems on either end.
Hey guys, I am having a weird issue here. I have had the Nexus 6 for about 2 months now and everything has been working fine. I am using hangouts and have been able to send and receive MMS no problem, up until a few days ago. I now cannot send MMS, but I can receive them. I've pulled the SIM, restarted, tried using Messenger and Handcent. When using Handcent I would get an error about the APN settings. I set them to what Verizon has listed for MMS and it was still erroring out. I am not back on Hangouts and still can't send an MMS message. Any ideas? I guess the next step would be a factory reset...
PS - I am unlocked, rooted, and un-enecrypted running the latest stock OTA ROM.
Bump? Anyone? I am still unable to send MMS. I can receive them just fine though. I did a TWRP factory reset and still was unable to send. I might have to flash back to bone stock or wait until Friday when Verizon officially supports this thing.
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
DebianDog said:
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
Click to expand...
Click to collapse
Thanks for the help.
Tried Textra, no luck (it's beautiful and I will probably stick with it!)...I will start from square 1, hopefully a full reinstall will fix this.
I don't know if you saw it in the options but there is a switch to try to "fix" MMS within Textra . Something to try anyway...
Sent from my Nexus 6
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
I am hoping to get some input from others. I had the note 2 running CM prior to my Nexus 6. I say this because I don't know if CM ran MMS/group messaging different than stock, but here is the scenario:
When on CM, if I sent or received a group text, all the replies were in the same thread. Very convenient for obvious reasons. However, on my N6, if someone starts/sends me a group message all the replies end up in the same thread. If I start and send a group message, the first message shows one thread with everyone in it, but when people start to reply, each message comes individually and not a part of the group thread.
Is this normal? Is there a way to get all messages in one thread?
BackInA88 said:
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
Click to expand...
Click to collapse
DUDE!!! YOU JUST FIXED MY PROBLEM!!!
I disabled the MOAB host file in Ad Away and now I can send!! Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
THANK YOU THANK YOU THANK YOU!!
---------- Post added at 09:02 PM ---------- Previous post was at 08:50 PM ----------
quadracer06 said:
Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
Click to expand...
Click to collapse
OK!! I added
mms.vtext.com
to the whitelist in AdAway with the MOAB host file and it sends just fine! Thank you very much for your help!!!
EDIT: corrected the above list, I had an extra "X" in after the "V"
I dont understand what's going on here but a few days ago my stock email app was not notifying me of new emails. I couldn't figure out the problem so I deleted and re-set up my account. It was working for about a day and now is not working again. Anyone have this issue? I have no clue how to fix this.
It is a known issue, hopefully it will be resolved soon. Be patient.
Seems to be working on the s6a. Was there an update that killed the app?
ViciousLSD said:
I dont understand what's going on here but a few days ago my stock email app was not notifying me of new emails. I couldn't figure out the problem so I deleted and re-set up my account. It was working for about a day and now is not working again. Anyone have this issue? I have no clue how to fix this.
Click to expand...
Click to collapse
I'm not having that issue. You may want to make sure the sync schedule is set up the way you want it.
Everything is setup to receive and instantly be notified. So far it's working again as I setup the email again