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Mediaserver is draining a lot of my battery as in 54% im on Galaxy Droid 3.3 JVA and ive search other related threads but they dont seem to have a fix anyone have answers?
I noticed that to, Media Server was taking 35% of my battery so I searched and found this post here http://forum.xda-developers.com/showthread.php?t=980575 .
According to that post a corrupt file (like a picture or mp3) can cause the battery drain. So I went through my files and found that I had 3 corrupt pictures. I deleted them and boom, battery usage from Media Server went down to 7%.
Three days later the battery usage was back up to 30%. This time I haven't found a solution .
Btw I'm using a Nexus S.
My phone's Cell Standby is eating like 80% of my battery even in flight mode. even if I don't use the phone at all after full charging, the battery goes from 90% to 20% in just about 10-12 hours. I don't know what's causing the problem.
In the cell standby battery status it shows Time without network: 100%
Is there any solution to this? This problem started after I flashed to Gingerbread 2.3.4 XXJVP (GT-I9000)
same problem here on ICS 4.2. Media server is keeping my phone awake and so unable to get into deep idle. Really draining the batter hanging the CPU around 400mhz. So far after resetting my galaxy, it's been able to delve into deep idle. But still not sure what caused the media server problem in the first place, and i doubt it's the last time ill see it. In which case i may have to try going through my sd files as in the post above.
i have that problem too..
but only when i listen music with poweramp.
i have even deleted my photos and stuff
is it possible somehow that songs id3 tags causes these problems?
Hmm yeh not sure. I also had a problem with my stock music player not being able to play any songs at all. So I wonder if that did it for me.
Sent from my GT-I9000 using XDA App
Well idont know.maybe there is corrupted file in my music files.but this is first time i have these problems. Been using many roms before and never had problems with mediaserver..
Installed Skype and called once. Battery drainage after installation, turned out the Skype contact sync was causing the issue. Unticked the sync box and battery life back to normal.
How to fix it
The mediaserver thing runs when you open media(photos, music videos) in any program. If you inactivate it you will not be able to access your media. So when your finished with viewing photos or music just go to
apps-->all-->mediastorage-->force stop
DONT CLEAR DATA, I DID IT ONCE AND I COULDN'T ACCESS MY MUSIC FOR A DAY!!!
Somehow, my xperia V battery kinda drains pretty fast..while in idle(left phone at room)..aftr 30 minutes, around 4% being down..i dont know why..seems like android system eat my battery..
Sent from my LT25i using Tapatalk 2
Don't forget, it's a new install. Everything has been changed, all caches are gone. Your phone needs to rebuild all. This can take a few days up to a week, depending on how much data you have.
Let it settle some time and you will notice that it will get better.
Did I help? Please press the thanks button
Sent from my Xperia T (LT30P) using XDA premium
Maybe..since its new JB firmware..will try for a week and see how its going..btw thanks..
Sent from my LT25i using Tapatalk 2
Try the turning the the extended standby mode in settings and tell me is it working as I am not sure it working on mind.
Can you tell me when your mobile data and/or wifi is turned on when your display is off for a few minutes, unlock to see if it did turn off mobile data/or wifi then it turn on again automatically please.
I have exactly the same problem on my T. Sometimes with Android System, sometimes with Dialer. Don't know why is this happening as many users don't have any problems at all...
well, u can see at the screen shot the logo up there that i use the extended standby mode..and currently, i dont have any mobile data, and it set off all the time, i only using wifi...but turn off when not using..thats all..
romcio47 said:
I have exactly the same problem on my T. Sometimes with Android System, sometimes with Dialer. Don't know why is this happening as many users don't have any problems at all...
Click to expand...
Click to collapse
yeah..mine sometime android system, or mediaserver...mediaserver is well known as battery drainer..correct me if im wrong..
Do you have external SD card? If yes, what's the capacity?
romcio47 said:
Do you have external SD card? If yes, what's the capacity?
Click to expand...
Click to collapse
32gb c10...but since i just buy the sd card recently, it just been song and picture, no games for the time being, i expect more battery drain if im playing games...so got a little worried..
If you have many pictures and music (just like me - 32GB class 4 SD) there may be issues with media scanner which is trying to scan (possibly) corrupted files or something like that. It's a known issue with JellyBean where the system tries to scan the SD card and hangs in one place which produces unstoppable wakelock. Try to google that and you will see many users reporting similar issues
Besides mediaserver states for music player. If you turn the music on and turn off the screen there will ALWAYS be a mediaserver wakelock. When you turn the music off, close the music player and turn screen off, mediaserver wakelock will stop.
Is there anyone on this thread can show how the extended standby mode works I lost how it actually works.
I went down to shop and played around with a sony xperia T which has the extended standby mode. Same thing happen when wifi/mobile data turned on waited for a a 1/2/3 minutes and unlocked but same thing happen it was still on so I at how it works plus I looked at and stop few services running in settings/apps.
---------- Post added at 06:40 PM ---------- Previous post was at 05:42 PM ----------
I read how the extended standby mode works. I now know I would have wait 15 minutes for it to turn off wifi/mobile data. I thought I only need to wait a minute or two.
Here is the website http://developer.sonymobile.com/2012/10/05/learn-about-extended-standby-mode-sonys-new-power-save-feature-video/
I think I might stick to JuiceDefender Ulimate app as it turned them off automatically.
Darkfunnyguy said:
Is there anyone on this thread can show how the extended standby mode works I lost how it actually works.
I went down to shop and played around with a sony xperia T which has the extended standby mode. Same thing happen when wifi/mobile data turned on waited for a a 1/2/3 minutes and unlocked but same thing happen it was still on so I at how it works plus I looked at and stop few services running in settings/apps.
---------- Post added at 06:40 PM ---------- Previous post was at 05:42 PM ----------
I read how the extended standby mode works. I now know I would have wait 15 minutes for it to turn off wifi/mobile data. I thought I only need to wait a minute or two.
Here is the website http://developer.sonymobile.com/2012/10/05/learn-about-extended-standby-mode-sonys-new-power-save-feature-video/
I think I might stick to JuiceDefender Ulimate app as it turned them off automatically.
Click to expand...
Click to collapse
yeah..i think extended standby is work alrght...but it doesnt matter if im using or not, battery drains seems kinda same to me..dont know the problem
The story of my short life battery!
I got my Xperia T 3 days ago, and today i put Jelly bean, but right from the beginning, with wifi turned off, data turned off, overnight the battery drains by 30%.
It does not even stay for half a day! I searched around in net, and in Sony forums they say, since the phone is new, it would take time to settle?? Frankly , this is the first phone i am experiencing this issue with, none of the phones i used , ever drained battery with possibly nothing being used within a day!
I was excited of this phone, but now i feel depressed because of this battery issue it has taken me down since i bought it.
I am thinking of replacing the battery, but guys any suggestions from your side, any Apps which can help me tell who is eating away all the battery?BTW it says "Android System" 70% usage!! Is this normal??
Please help.
zeph_syk said:
I got my Xperia T 3 days ago, and today i put Jelly bean, but right from the beginning, with wifi turned off, data turned off, overnight the battery drains by 30%.
It does not even stay for half a day! I searched around in net, and in Sony forums they say, since the phone is new, it would take time to settle?? Frankly , this is the first phone i am experiencing this issue with, none of the phones i used , ever drained battery with possibly nothing being used within a day!
I was excited of this phone, but now i feel depressed because of this battery issue it has taken me down since i bought it.
I am thinking of replacing the battery, but guys any suggestions from your side, any Apps which can help me tell who is eating away all the battery?BTW it says "Android System" 70% usage!! Is this normal??
Please help.
Click to expand...
Click to collapse
it same like me, android system eat my battery..lol..
Wan932 said:
it same like me, android system eat my battery..lol..
Click to expand...
Click to collapse
So did you find any solution? its either we are unlucky to get bad battery units, as others are not facing this issue, or it is really that the battery would take time. Only time will tell for the second one!
zeph_syk said:
So did you find any solution? its either we are unlucky to get bad battery units, as others are not facing this issue, or it is really that the battery would take time. Only time will tell for the second one!
Click to expand...
Click to collapse
i think its matbe the system, idk, just maybe..so far, i dont found any solution, just use my phone like usual,,
Wan932 said:
i think its matbe the system, idk, just maybe..so far, i dont found any solution, just use my phone like usual,,
Click to expand...
Click to collapse
How long does your battery last?? A day? or half a day? Can you get a snapshot?
zeph_syk said:
How long does your battery last?? A day? or half a day? Can you get a snapshot?
Click to expand...
Click to collapse
a day, but that only playing music for 30 minutes, and that day i rarely use wifi/mobile data..juz mostly sms and music..and it end up eat up my battery, but i cant imagine my battery life if im playing games, and use wifi more often, think i will try to left my phone overnght, and check the bttery, will report here later..
Wan932 said:
a day, but that only playing music for 30 minutes, and that day i rarely use wifi/mobile data..juz mostly sms and music..and it end up eat up my battery, but i cant imagine my battery life if im playing games, and use wifi more often, think i will try to left my phone overnght, and check the bttery, will report here later..
Click to expand...
Click to collapse
Alright mate...
zeph_syk said:
Alright mate...
Click to expand...
Click to collapse
already try, when at night, i left at 29% around 12pm, then at 9am i wake up its 20%, seems okay for me, but after that, i use my phone just for checking, its sudenly down to 12% and in 5 mnit, goes to 4%..lol, just as im want to take ss, its die..
Hey guys
I have a very serious problem
I bought a xperia z1 a month ago and now its acting
It heats up unusally when I'm playing clash of clans which I've been playing since I got the phone and it also heats up alot when I'm charging then there is my battery �� which depletes faster when playing clash of clans and not another game I'm frequently playing these days trials frontier and have this odd habit of depleting 9-10% when I turn the phone off and back on again even when typing this thread on My Phone it is noticeably hot �� and then my final Concern
When I turn my screen off(lock it) the screen doesn't fully purn of its like there is a backlight or Something on its black but with a gloomy glow (you can only notice it in the dark) most of these symptoms came up today but heating problem I had it since yesterday night ��
There is also another problem I dont know if this is directly related to the other problems but worth mentioning so most of my apps are crashing or lagging (this doesnt happen with my way more intensive gaves like dead trigger my sd card suddently unmounted itself this evening some apps that crash are Cpu-z and shazamand also Sony's stock messenging app
Few additional information I have not rooted but I did update my firmware so I have my Warranty but I live in Sri Lanka where there are no Sony service stations so I have to Ship to get my warrenty which is y I consider it as my last resort so any suggestions that wont void my warranty I'm open for it my cpu temperature is 50 degrees Celsius right now and my battery temperature is 39 degrees Celsius and I took that right now while writing this thread using Chrome my house is know to have some earth problems (I kinda get electrocuted when I touch metal parts of my computer case)
I have latests firmware by Sony which is 4.4.4 it came out of the box with 4.4.3
thilina247 said:
Hey guys
I have a very serious problem
I bought a xperia z1 a month ago and now its acting
It heats up unusally when I'm playing clash of clans which I've been playing since I got the phone and it also heats up alot when I'm charging then there is my battery �� which depletes faster when playing clash of clans and not another game I'm frequently playing these days trials frontier and have this odd habit of depleting 9-10% when I turn the phone off and back on again even when typing this thread on My Phone it is noticeably hot �� and then my final Concern
When I turn my screen off(lock it) the screen doesn't fully purn of its like there is a backlight or Something on its black but with a gloomy glow (you can only notice it in the dark) most of these symptoms came up today but heating problem I had it since yesterday night ��
There is also another problem I dont know if this is directly related to the other problems but worth mentioning so most of my apps are crashing or lagging (this doesnt happen with my way more intensive gaves like dead trigger my sd card suddently unmounted itself this evening some apps that crash are Cpu-z and shazamand also Sony's stock messenging app
Few additional information I have not rooted but I did update my firmware so I have my Warranty but I live in Sri Lanka where there are no Sony service stations so I have to Ship to get my warrenty which is y I consider it as my last resort so any suggestions that wont void my warranty I'm open for it my cpu temperature is 50 degrees Celsius right now and my battery temperature is 39 degrees Celsius and I took that right now while writing this thread using Chrome my house is know to have some earth problems (I kinda get electrocuted when I touch metal parts of my computer case)
I have latests firmware by Sony which is 4.4.4 it came out of the box with 4.4.3
Click to expand...
Click to collapse
Connect to PC Companion and do a repair. It'll wipe all your data, but at least it's most likely to fix any issues.
AnrgKrshn said:
Connect to PC Companion and do a repair. It'll wipe all your data, but at least it's most likely to fix any issues.
Click to expand...
Click to collapse
Thanxks will try but my pc is currently broken so any other way?? Will factory reset work?
thilina247 said:
Thanxks will try but my pc is currently broken so any other way?? Will factory reset work?
Click to expand...
Click to collapse
Yes, it should help
AnrgKrshn said:
Connect to PC Companion and do a repair. It'll wipe all your data, but at least it's most likely to fix any issues.
Click to expand...
Click to collapse
AnrgKrshn said:
Yes, it should help
Click to expand...
Click to collapse
Hey, I did not try factory reset yet but yesterday day night the problem went away but to be safe I deleted my battery stats using this app
Battery calibration pro by programator and I charged fully and the hit calibrate and then let it drain to 0% and then charged back to 100% and now in the morning it is there again the display and faster battery drain problems from before but yesterday some how they weren't then @ night
thilina247 said:
Hey, I did not try factory reset yet but yesterday day night the problem went away but to be safe I deleted my battery stats using this app
Battery calibration pro by programator and I charged fully and the hit calibrate and then let it drain to 0% and then charged back to 100% and now in the morning it is there again the display and faster battery drain problems from before but yesterday some how they weren't then @ night
Click to expand...
Click to collapse
Can you take a screen shot of battery stats?
AnrgKrshn said:
Can you take a screen shot of battery stats?
Click to expand...
Click to collapse
I have no root and I don't think it's a good idea to root now because I still have a warranty and I think I should keep it that way because I might have to send it for warranty if something much more serious happen
thilina247 said:
I have no root and I don't think it's a good idea to root now because I still have a warranty and I think I should keep it that way because I might have to send it for warranty if something much more serious happen
Click to expand...
Click to collapse
No, I meant the battery stats from the settings.
AnrgKrshn said:
Can you take a screen shot of battery stats?
Click to expand...
Click to collapse
AnrgKrshn said:
No, I meant the battery stats from the settings.
Click to expand...
Click to collapse
I ziped a pic of battery stats check it out...... Thank you for your help and support :laugh: :good:
Hello everyone,
I have been using a Xperia Z1 for around last 6 months and updated to Lollipop 5.1.1 two months ago. Everything was fine until last week when my phone started to get affected by the battery bug.
The phone works fine and the battery gets discharged in leaps. For example, when I use the phone from 100%, it goes down in the usual way, let's say for 1 hour usage it drops up to 90% which is quite normal. But, when lock the screen and keep it idle for sometime and when I take it back, the battery has dropped a leap, usually by 10-15%.
Yesterday, I was using the phone normally and kept it idle for the entire night and battery has been dropped only from 85% to 79% without stamina mode. That's good. However, when I restarted the phone in the morning, the battery suddenly dropped to 18%. :crying:
I tried calibrating the battery, charging/discharging cycles and removing batterystats.bin. But, the issue is still here.
I think my phone has been affected by the famous Xperia battery bug in Lollipop which means that my battery is damaged. But, before replacing the battery is there anything else that I could do to overcome the issue. Any suggestions are greatly appreciated.
+ My phone is rooted on stock 5.1.1 (14.6.A.0.368) with XZDualRecovery and locked bootloader. If I repair the phone with PCC will it cause any harm or bricking since because of the customer recovery?
Claiming warranty is out of option since the phone has been rooted and flashed with custom recovery.
I don't know why people call it a lollipop bug. There will be a time a battery reaches its end of live. That's what has hit you right now. Your descripte symptoms are from a dying battery. I have seen some dying battery's from me or friends. The battery was holding the charge normally and suddenly no more.
Replace it and all should be fine again.
motorazrv3 said:
I don't know why people call it a lollipop bug. There will be a time a battery reaches its end of live. That's what has hit you right now. Your descripte symptoms are from a dying battery. I have seen some dying battery's from me or friends. The battery was holding the charge normally and suddenly no more.
Replace it and all should be fine again.
Click to expand...
Click to collapse
But, can this happen on a phone that is just 7 months old? Thats what makes me to think that this could be a bug.
I have the same issue, but mine drops to 0% and after waiting some time and booting it the percentage is back up. I have my phone for 2 years now, and the problem appeared in Lollipop also.
aquaboy11 said:
I have the same issue, but mine drops to 0% and after waiting some time and booting it the percentage is back up. I have my phone for 2 years now, and the problem appeared in Lollipop also.
Click to expand...
Click to collapse
It's okay for a 2 year old phone as Lithium batteries wear out with time. In my case, it's kinda disappointing...
So, after searching the entire Internet, I can understand that this is a common issue with Xperia Z1 and Z1 compact and replacing the battery seems to be the only possible solution. I searched EBay for a battery but couldn't choose a good quality one. Can someone guide me on this please?
UnlimitedBB said:
So, after searching the entire Internet, I can understand that this is a common issue with Xperia Z1 and Z1 compact and replacing the battery seems to be the only possible solution. I searched EBay for a battery but couldn't choose a good quality one. Can someone guide me on this please?
Click to expand...
Click to collapse
Your battery is definitely dying and it has nothing to do with roms. Get a battery that the seller claims to be OEM. That's your best bet...
optimumpro said:
Your battery is definitely dying and it has nothing to do with roms. Get a battery that the seller claims to be OEM. That's your best bet...
Click to expand...
Click to collapse
Thanks for the tip. So, I searched for an OEM battery and ordered it along with some tools required for the disassembling. I will keep posted once I replace the battery.
UnlimitedBB said:
Thanks for the tip. So, I searched for an OEM battery and ordered it along with some tools required for the disassembling. I will keep posted once I replace the battery.
Click to expand...
Click to collapse
Don't think that it will resolve your problem.
I changed my internal battery about one month ago and when two weeks passed I started to experiment the same bug ? again
It's not only hardware problem, it also software problem, I believe.
D_Vovan_238 said:
Don't think that it will resolve your problem.
I changed my internal battery about one month ago and when two weeks passed I started to experiment the same bug again
It's not only hardware problem, it also software problem, I believe.
Click to expand...
Click to collapse
You are correct becouse I experience som drops in the range of 5-20% in less than a minute and once 30%. All the time while the phone was in standby mode except once where it did it right in my face (10%). My battery status is reported being fine. I also forced shutdown the phone as per the calibration method for non-rooted phones. Though I did notice dalvik cache wasn't rebuilt and so there is no way to have it refreshed manually except system updates which does this.
Anyway I did remove some apps and did some changes and after this I have not had any sudden drop for weeks. Two of the apps where Truecaller and Facebook official app. Will check though if it was a third one to. I believe one of these or both where playing havok. Especially the Facebook app as it takes liberties I find suspicious, is buggy, can crash the kernel (any app that can do that is doing shady work IMO) and had the addition of a "Video Player" service that was running permanently after you launch the FB app once. I instead use Metal for Facebook now. Pretty much same experience, only 10MB RAM used instead of 90MB and no batter y drain either or any other problem. So in short I believe one of these where the culprits and since many use the FB app that might be the one playing badly with Sony Z1 system.
And If you use Adguard also check if there are apps getting high ratio of ads blocked (or analytics data blocked). Might be some dont get proccessed right in the battery system due to it calculating it wrong. Google Frameworks, Google Contacts, Play Services, Mobilestorage Checker and a few more I disabled the ad filtering for. Though this did not change the battery drop problem previously. It only went away when I uninstalled named apps above.
hi hope someone can help with this.
I have a huawei p9 32gb EU version
model EVA-L09 emui 4.1.1 (still on) android 6.0 (says no update available)
build number is: EVA-L09C432B182
An issue seems to have developed in the past 2 weeks (i've had it almost a year) - it has decided to close itself down when I try to use the camera. I am using the default/stock camera app not a 3rd party one. I want to make clear it does not happen every time seems (at the moment) quite random/intermittent
The battery was at 79% the first time it happened and a few days ago it was at 55% and it happened. Auto flash was on but flash not activated at the time the phone shut down.
The first time I thought I just hadn't realised the battery was that low but when I plugged it in to charge it said 79% on screen.
A few days ago when it was 55% I was able to put the phone back on after it shut itself down and it was fine/behaved normally since putting it back on - the battery appeared to drain at the usual rate. I even took a few other photos after switching it back on & it didnt shut down. I had been using camera the same morning when the battery % would have been higher & it didn't shutdown then. (& i actually took quite a few photos during that time).
Hope someone out there has an idea of how to fix this issue, though i'm thinking its maybe the a sign the battery may be failing?
I also have this issue, I think it may be a sign the battery is beginning to fail, or possibly the cpu gets too hot. (again first started happening around a year into ownership)
Under 70% battery if i take a bunch of photos it can shut down but would normally turn back on again with 20% less battery. if battery gets less than 50% then if it powers off, it may power back on breifly and then go back to the exclamation mark for empty battery and shut down.
I have tried following the guide to calibrate the battery (let it charge to 100%, turn off, plug back into charger) but it made no difference.
What did help a bit though was ensuring cloud photo apps (google photos/onedrive etc) were set to only upload photos while on wifi and charging.
Hi, I have the same issue with my EVA-L09 with EMUI 4.1.1 build EVA-L09C900B182 bought in october 2016. Shuts down after shooting few photos/videos and can't start it again without plugging it. Once plugged, the battery level seems to be the same as before the shutdown. Seems to happen with any battery level.
If anybody can help solve this, that would be great. I can't decide to change the battery for the moment without certainty that it would fix this issue.
kevgau said:
Hi, I have the same issue with my EVA-L09 with EMUI 4.1.1 build EVA-L09C900B182 bought in october 2016. Shuts down after shooting few photos/videos and can't start it again without plugging it. Once plugged, the battery level seems to be the same as before the shutdown. Seems to happen with any battery level.
If anybody can help solve this, that would be great. I can't decide to change the battery for the moment without certainty that it would fix this issue.
Click to expand...
Click to collapse
To all of you...unlock bootloader and update firmware. Maybe your issues will be solved. Its a conflict and not a battery issue
Sent from my EVA-L09 using XDA Labs
Any resolution?
I am having the same problem with my L09 and the P9 camera app. Was on Nougat so rolled back to MM in attempt to fix. Also tried a faster SD. No luck with either.
No such issues with other camera apps from Play Store, but they don't use both sensors.
Anybody resolved this problem definitely yet? If yes, how?
Thanks.
matt3805089 said:
I am having the same problem with my L09 and the P9 camera app. Was on Nougat so rolled back to MM in attempt to fix. Also tried a faster SD. No luck with either.
No such issues with other camera apps from Play Store, but they don't use both sensors.
Anybody resolved this problem definitely yet? If yes, how?
Thanks.
Click to expand...
Click to collapse
I have the same problem since the last 6-9 months.
However I noticed that the problem occurs when I make photos when I'm outside and the weather is windy/damp. I never had the problem when shooting photos inside, always outdoors.
The solution is indeed connecting the phone with a charger (or portable battery) or wait for a couple of hours.
It could be a problem with the battery but it is strange that the phone is ok again after charging a couple of minutes. If it was moisture this idid not yet vanish in just a couple of minutes. Maybe a sensor which is not working ok (or the firmware is not resetting/reading it correctly) ?
I'm thinking of sending my phone into repair for this problem, however I think this is a difficult to identify problem because it does happen randomly (as it seems).
I'm having the same problem, after battery goes under 50% It drains fast, bellow this it only takes 30min of use to shoot down, taking a few photos just makes it drain even faster. And when plugged to the charger it suddenly gets up to 40% . I tried everything software wise with no luck. I bought a new OEM battery planning to change it this week, then I'll post the results.
I am facing the same problem L09C432B395. I observed its somehow being related to cold temperatures outside in my case - it happens only when walking outdoor and the phone is in my hand for a while - so its probably cools down. And than when pressing the camera button I see the message "waiting to sharpen the photo" and then beeeep! battery down to 1% and phone shutdowns. Regardles the battery level.. happening accidentaly and randomly, but only once a week.. and only when taking phone outdoor in a winter time. I did factory reset, re-installed the latest ROM etc but the problem persists. Might be some conflict between battery state and temperature read error?
Buran79 said:
I'm having the same problem, after battery goes under 50% It drains fast, bellow this it only takes 30min of use to shoot down, taking a few photos just makes it drain even faster. And when plugged to the charger it suddenly gets up to 40% . I tried everything software wise with no luck. I bought a new OEM battery planning to change it this week, then I'll post the results.
Click to expand...
Click to collapse
Update: I change the battery, everything back to normal. I used a OEM battery, screen time is +6h with moderate use during the first row cycles of battery use from 100% to 10%.
Hi all together. Faced the same issue up times (Huawei P9 EVA-L09C432B395, Kamera App 4.1.1) with battery in good state 46 to 76% and taking a picture caused draining it to zero at a moment. Sitting down immediately. BUT only if flash ? is set to bulb-light ?! Tested it several times. Normal (auto/always active) flash is ok - but not bulb-mode...
So, that's obviously the reason - but where's a solution? ?
Some Huawei officials here at xda? ?
Same problem here and without solution yet ... camera causes phone to shutdown and battery indication goes crazy.
https://forum.xda-developers.com/p9/help/battery-calibration-issue-t3669811
Experiencing the same issue on both P9 we have and getting very annoying would be glad to see if is there any solution of this.
piotrkalb said:
I am facing the same problem L09C432B395. I observed its somehow being related to cold temperatures outside in my case - it happens only when walking outdoor and the phone is in my hand for a while - so its probably cools down. And than when pressing the camera button I see the message "waiting to sharpen the photo" and then beeeep! battery down to 1% and phone shutdowns. Regardles the battery level.. happening accidentaly and randomly, but only once a week.. and only when taking phone outdoor in a winter time. I did factory reset, re-installed the latest ROM etc but the problem persists. Might be some conflict between battery state and temperature read error?
Click to expand...
Click to collapse
These are my exact symptoms - combination of cold and camera gives false battery reading and shuts down phone entirely. Software update hasn't fixed.
I have same problem
EVA-L09C55B383
it's the last firmware
emui 5.0.1
android 7
at 50% battery i make a photo with flash and the p9 turn off.
to turn on i need connect it to recharger.
it's very very impossible.
i think to send it to customer care.
have someone resolved this issue?
i ask to huawei on facebook. i wait a answer.
Any luck with Huawei support for any of you?
Hi,
I'm having the same problem. It's amazing how there's no information at all from Huawei about this issue... it's frustrating. I was planning on buying a P20 during this year and give my P9 to my wife, but if she can't use the camera it's useless. And I will not buy another Huawei if they don't do anything regarding a problem like this one...
Did any of you had any positive experience with Huawei Customer Care?
Thank you!
miksly said:
I have same problem
EVA-L09C55B383
it's the last firmware
emui 5.0.1
android 7
at 50% battery i make a photo with flash and the p9 turn off.
to turn on i need connect it to recharger.
it's very very impossible.
i think to send it to customer care.
have someone resolved this issue?
i ask to huawei on facebook. i wait a answer.
Click to expand...
Click to collapse
PlatformHopper said:
Hi,
I'm having the same problem. It's amazing how there's no information at all from Huawei about this issue... it's frustrating. I was planning on buying a P20 during this year and give my P9 to my wife, but if she can't use the camera it's useless. And I will not buy another Huawei if they don't do anything regarding a problem like this one...
Did any of you had any positive experience with Huawei Customer Care?
Thank you!
Click to expand...
Click to collapse
i haven't resend it to customer care. we think it's a software issue beacuse battery it's ok....
i don't know what do
i think to install a custom rom!
but, when i had s3 samsung, modding was very simply... for huawei im not sure...
anyone had modded p9?
miksly said:
i think to install a custom rom!
but, when i had s3 samsung, modding was very simply... for huawei im not sure...
anyone had modded p9?
Click to expand...
Click to collapse
Did you try yourself any search for custom ROMs ob XDA for Huawei P9?!
https://forum.xda-developers.com/p9/development
I tried Huwawei customer care.
Their best offer was factory reset of all firmware!
Install updates doesn't fix.
PlatformHopper said:
Hi,
I'm having the same problem. It's amazing how there's no information at all from Huawei about this issue... it's frustrating. I was planning on buying a P20 during this year and give my P9 to my wife, but if she can't use the camera it's useless. And I will not buy another Huawei if they don't do anything regarding a problem like this one...
Did any of you had any positive experience with Huawei Customer Care?
Thank you!
Click to expand...
Click to collapse
Even when connected to charger!!
Even when the phone is connected by USB to my computer and charging, if I open the camera the battery % starts to drop like 1% every 4-5 seconds!!
So the battery is being drained faster than what it charges.
I close the camera and it starts charging again.
Huawei, I was very happy with this phone, now I'm constantly in fear of getting out of battery in the middle of an unknown city while taking photos!