[Q] Orange Signal indicator (No Connection) - Moto X Q&A

I'm running a VZW Developer edition using the stock ROM and at one particular location I've seen my signal indicator (in the settings panel) go to orange when I am there. This indicates no connection, I have full bars, and the 4G LTE icon is there, just in orange. This location has always been a very strong service area with Verizon, I've never had issues previously. I've toggled airline mode on and off, restarted the phone, and even did a factory reset to see if there was something wrong. None of these had any effect.
I've verified when I am having this issue that Galaxy S3's and a HTC rezound had no issues connecting on verizon.
Any ideas on what might be going on here, or has anyone seen this behavior before? Anything I can do next time I am at this location to troubleshoot?

Does anyone know an app which will tell me what LTE band I am on? I'm wondering if maybe they're doing something at this tower.

Related

WiFi and LTE/3G always on simultaneously?

Wondering if anyone knows what's up here?
On my D1 I either had WiFi OR 3G symbol in the notification vary. But since getting the Bionic I ALWAYS have WiFi and either 4G-LTE or 3G also. Is this normal? And if so, is it just a wonky indication or is it really accurate? I guess it doesn't really matter except in terms of battery usage, which seems fine. Of course if I turn WiFi off I then only have the LTE-4G/3G symbol.
This is all true regardless of whether I am in CDMA/LTE or CDMA Only.
Any/all guidance is appreciated.
les017 said:
Wondering if anyone knows what's up here?
On my D1 I either had WiFi OR 3G symbol in the notification vary. But since getting the Bionic I ALWAYS have WiFi and either 4G-LTE or 3G also. Is this normal? And if so, is it just a wonky indication or is it really accurate? I guess it doesn't really matter except in terms of battery usage, which seems fine. Of course if I turn WiFi off I then only have the LTE-4G/3G symbol.
This is all true regardless of whether I am in CDMA/LTE or CDMA Only.
Any/all guidance is appreciated.
Click to expand...
Click to collapse
Yeah I noticed the same thing. LTE is on all the time with wifi, the is no handover whatsoever. It is killing the battery by cell standby. There is no way to change this in any of the settings except turning data completely off.
Sent from my DROID BIONIC using Tapatalk
Same here. I hope they fix that. Lol.
Sent from my DROID BIONIC using XDA App
Actually I think you two are mis understanding the icons. If you read the manual, the one that turns BLUE is the active data connection. Some things (like the Verizon app) can only go over the verizon network. Additionally, you will ALWAYS have power to the cell radio (how else do you recieve an incomming call or a SMS?)
That is why LTE takes up so much batter across devices.
One of the best battery saving options (in my opinion) is to only use cmda unless you need the LTE - you can change that under mobile network options.
I am willing to bet people wanted to know IF they had cell reception in an area with out having to disconnect from wifi to see a graphical representation.
It isnt as sinister as it seems Keep in mind too that in order to do both voice and data, your data goes over LTE and your voice uses CDMA (that is off memory, i may have the bands reversed) so you are using two radios at once... welcome to the world of LTE battery draid
azwildfire said:
If you read the manual, the one that turns BLUE is the active data connection.
Click to expand...
Click to collapse
You had me at "if you read the manual"
This sounds about right. I had previously glossed over this because of being so used only seeing WiFi or Cell data. Makes sense now, thank you.
azwildfire said:
Actually I think you two are mis understanding the icons. If you read the manual, the one that turns BLUE is the active data connection. Some things (like the Verizon app) can only go over the verizon network. Additionally, you will ALWAYS have power to the cell radio (how else do you recieve an incomming call or a SMS?)
That is why LTE takes up so much batter across devices.
One of the best battery saving options (in my opinion) is to only use cmda unless you need the LTE - you can change that under mobile network options.
I am willing to bet people wanted to know IF they had cell reception in an area with out having to disconnect from wifi to see a graphical representation.
It isnt as sinister as it seems Keep in mind too that in order to do both voice and data, your data goes over LTE and your voice uses CDMA (that is off memory, i may have the bands reversed) so you are using two radios at once... welcome to the world of LTE battery draid
Click to expand...
Click to collapse
That's actually incorrect. There's a good amount of talk going around that the data radios (both 3G and 4G) aren't being turned off when switching to wifi, and causing even more battery drain. In GingerBread, the icons turning a different color (blue on Blur, green on basically everything else) doesn't mean it's got an active data connection, it means it's got an active connection to the Google services (for sync, etc). Every other phone shuts of the radios when connected to wifi, including the Charge, Thunderbolt and Revolution. And while you're connected to wifi, everything non-data related (text messages, calls, voicemail) is done over 1X, which is just the signal bars.
Interesting, so which radio keeps the 1x connection alive? how does it work when i am NOT on wifi and can browse the web and email while on a phone call? (Couldnt do that on my incredible)
And while comparing battery stats, cell stand by has a larger percentage on my T-bolt then it does on my Bionic (I checked them this morning, both were unplugged from the chargers when i went to bed)
They're separate radios, the 1X radio doesn't use nearly as much power so it can stay on all the time.
Are you implying the Bionic has 3 antenna? 1x - CDMA - LTE as all seperate antenna?
THe FCC filing shows only two. One that is a combined CDMA/LTE and one that is a combine WIFI and Blue tooth.
http://cdn.androidcentral.com/sites...w550h500/postimages/9274/droid_bionic_fcc.jpg
I am just curious as to your understanding. I think this is a healthy chat
And your previous mention of the icon color changing when they connect to Google services sort of affirms that it is the data connection (since I imagine they have to use the data connection to connect to google)
Interesting test. Wifi is connected, turned off mobile data under data settings and the 3g icon that looked to be connected disappeared... but I still had a data connection.
Is there an app that will allow you to write the logic- if wifi is on, turn off mobile data, and reset when wifi is turned off?
Sent from my DROID BIONIC using XDA App
I'm getting really bad battery life. Right now I am connected to wifi. I have 3 icons....wifi, 4g LTE, and signal bars. All are blue except the up/down arrows under 4G. What does this indicate?
There seems to be a bug where the phone doesn't shut off the radio when turning on WiFi, I've reported it to motorola.
bobreiter said:
Interesting test. Wifi is connected, turned off mobile data under data settings and the 3g icon that looked to be connected disappeared... but I still had a data connection.
Is there an app that will allow you to write the logic- if wifi is on, turn off mobile data, and reset when wifi is turned off?
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
Tasker is a great app that should let you do that
It is paid though, but I don't mind paid apps if they are good (no different than donating to the devs here in my opinion)

[Q] HTC One signal drops

Hi all,
I have bought a Htc One M7 handset recently and I have noticed time to time there are No Signals (Limited Service) on it. When I switch off/ switch on or if I turn on the Airplane mode and turn off again, the signals will restore. This is happening around 2 times per day and really annoying. Need to know whether this is a known issue for the model.. I still didn't change the SIM and check. Please help!!!!!
Thanks alot!
Fellow Sufferer
shehanj101 said:
Hi all,
I have bought a Htc One M7 handset recently and I have noticed time to time there are No Signals (Limited Service) on it. When I switch off/ switch on or if I turn on the Airplane mode and turn off again, the signals will restore. This is happening around 2 times per day and really annoying. Need to know whether this is a known issue for the model.. I still didn't change the SIM and check. Please help!!!!!
Thanks alot!
Click to expand...
Click to collapse
I have the same thing
To add some detail for diagnostics see below:
- I travel into London every day and sometimes when signal drops in the tunnels it will never pick back up again after leaving them whereas my old One X did not have this on the same journeys.
- It even dropped out mid call and came up with the sim card icon at the notification bar as if no card inserted (but no selectable notification) first time its happened to this extent.
- Do you have a 4G SIM/connection or are you on 3G like myself? I'm thinking perhaps its something to do with trying to pick up 4G instead and completely disregarding the 3G connection that is available.
- I have also noticed that ever since getting the handset its never had as good signal as my One X which was pretty much always full signal in my normal areas (home, work etc) This may just be the way the handset gauges the signal not the signal itself but something to note anyway.
I'm having the same issue here in the US. It's prolly my only complaint with my phone.
Sent from my HTC One using xda app-developers app
I'm also having this issue but more sever with an all-day no signal. After reboot, I gain signal and I can't make and receive calls.
Try to turn 4G off.
mrcaligula said:
Try to turn 4G off.
Click to expand...
Click to collapse
How does one do that? Having the same problem, both wifi AND mobile network drop off. Wifi comes back on its own after a few seconds, the mobile data connection often comes back (obviously if not on wifi away from home), but the mobile network stays as no signal and doesn't come back, unless I reboot or cycle aeroplane mode. I know there's some problems with touching antenna, but this is happening a lot in the car, when the phone is powered and sitting in a cradle.
bmcconalogue said:
How does one do that? Having the same problem, both wifi AND mobile network drop off. Wifi comes back on its own after a few seconds, the mobile data connection often comes back (obviously if not on wifi away from home), but the mobile network stays as no signal and doesn't come back, unless I reboot or cycle aeroplane mode. I know there's some problems with touching antenna, but this is happening a lot in the car, when the phone is powered and sitting in a cradle.
Click to expand...
Click to collapse
To turn off 4G you go to Settings -> Mobile data -> Network mode and then select "3G / 2G"
don't know if it'll help though, but trying is worthwhile
nkk71 said:
To turn off 4G you go to Settings -> Mobile data -> Network mode and then select "3G / 2G"
don't know if it'll help though, but trying is worthwhile
Click to expand...
Click to collapse
Thanks. The problems seems to have gone with that change. Perhaps it is some system thing kicking me off the network because I don't have 4G on my contract and my phone was trying to get it.
Now, if you can just tell me why my lovely 3-4 bar indoors signal on EE has dropped to 0-1 outdoors (as they deny there is a problem)
bmcconalogue said:
Thanks. The problems seems to have gone with that change. Perhaps it is some system thing kicking me off the network because I don't have 4G on my contract and my phone was trying to get it.
Now, if you can just tell me why my lovely 3-4 bar indoors signal on EE has dropped to 0-1 outdoors (as they deny there is a problem)
Click to expand...
Click to collapse
Are you sure it's not just cosmetic? Try going into Settings->About->Network and see if the signal (dBm) is dropping.
Sent from my HTC One using xda app-developers app
I have it constantly on att - I have to turn on airplane mode and turn it back off to get my network back, I have tried different roms and updates and still the issue is across all roms.
Maybe try this: in your dialer type *#*#4636#*#*. Once the menu is opened, select Phone information, then scroll down to Set preffered network type and choose one of the options (im from Serbia, europe, and I usualy go with GSM auto (PRL)).
Issue with 3g only
Whenever I keep it on 3G, it drops signals for 2 to 7 seconds at random intervals. People often complain that when they call, they get a message that my phone is switched off.. I am probably gonna try another ROM and SIM to see if that helps before dumping this phone forever.
how to solve limited service or loosing service on htc one m7
Hello
it seems to be a hardware fault where the radio is not staying on higher band
it seems to be having issues on 2100 and all umts and hspda or lte networks
however switching back to 2 g can resolve this issue and phone ( hope so) will never lose signals or drop then again
i tried this and for me this works fine so far over 12 hours now no issue
give it a try and see this should work
setting>data>network>2g only
by this you wont have option to use fast internet though but at least you can phone can be used for voice calls messaging etc and also wifi too
I was on stock lolli pop and tried to flash cm12.1 but does not help sort the limited service issue
enjoy and leave your feedback
Edit:
some people cant find 2g in settins>mobile network>preferred network type> lte or 3g only, the solution is go to *#*#4636#*#* phone info>set preferred network type>gsm only( this will put your device into 2g mode)
hope this work

[Q] Why doesn't my Roaming Toggle work?

I cannot get my T-Mobile One to stop roaming onto AT&T towers. As a result, the measly 50mb/month I'm alotted goes very quickly. The roaming toggle in mobile data settings literally has no effect at all. AT&T towers are correctly identified in pulldown shade, but data is active regardless of roaming toggle position and T-Mobile is dinging me for it.
History:
HTC One purchased from T-Mobile 4.1.2 with Root - Issue described above was present.
Same handset; EU 4.2.2 Stock rooted ROM - AT&T Towers showed up as T-Mobile in pulldown shade, but data not available regardless of Roaming Toggle position.
Same handset; DEV edition rooted 4.3 ROM and firmware - Original issue is back. AT&T towers are correctly identified in pulldown shade, but data is active regardless of roaming toggle position.
Anyone ever seen this?
The Roaming toggle is for use when you are overseas and then the phone can't see any of your service providers towers
It then can log on to a foreign tower and charge you a large amount of cash for each and every MB
You need to switch of Mobile Date to stop it using 3/4G data
Unless you have failed to state your issue clearly of course
Turning data roaming on or off
Connect to your mobile operator’s partner networks and access data services when
you’re out of your mobile operator’s coverage area.
Using data services while roaming may be costly. Check with your mobile operator
for data roaming rates before you use data roaming.
1. With two fingers, swipe down from the status bar to open Quick settings.
2. If Mobile data is off, tap the Mobile data tile to turn it on.
3. Tap . The Mobile network settings screen opens.
4. Select or clear the Data roaming option.
Select the Data roaming sound option if you’d like HTC One to play a sound so you’ll
know when it’s connecting to a roaming network.
L0rdNels0n said:
The Roaming toggle is for use when you are overseas and then the phone can't see any of your service providers towers
You need to switch of Mobile Date to stop it using 3/4G data
Unless you have failed to state your issue clearly of course
Turning data roaming on or off
Connect to your mobile operator’s partner networks and access data services when
you’re out of your mobile operator’s coverage area.
Using data services while roaming may be costly. Check with your mobile operator
for data roaming rates before you use data roaming.
1. With two fingers, swipe down from the status bar to open Quick settings.
2. If Mobile data is off, tap the Mobile data tile to turn it on.
3. Tap . The Mobile network settings screen opens.
4. Select or clear the Data roaming option.
Select the Data roaming sound option if you’d like HTC One to play a sound so you’ll
know when it’s connecting to a roaming
It then can log on to a foreign tower and charge you a large amount of cash for each and every MB
Click to expand...
Click to collapse
Thanks. I could go on and on about the way the toggle performs on every other handset I've owned, the t-mobile HTC One of a local guy I talked to yesterday, blah blah blah.... As indicated by the HTC doc you referenced yourself, it has everything to do with "partner networks" and nothing to do with their geographic location. Oh, and I want to tear out my own eyeballs when I see "Unless you have failed to state your issue clearly of course" in response to a meticulously crafted post. Then again... it's been a few days since the OP so maybe I'm just butt hurt that no one cares about me :crying:
It occurred to me that I got a new SIM card at the same time I got my One, so I strolled into the local t-mobile store yesterday and had the card replaced. It's a long shot, but I will be in a roaming situation again in a couple days and will update this thread at that time.
New SIM card = no difference.
Swapped SIM with wife's phone. My SIM in her nexus 4 behaved correctly, her's in my One = same problem I had with my SIM.
So, my issue is isolated to the handset.
I don't know why, but I've always thought APN settings were stored on the SIM. I noticed the APN selection on our 2 devices (One LTE capable and one not) didn't change when I swapped the SIMs so I double checked the APN settings on my One. Looks normal to me - LTE works and everything else - but I did some digging and found slightly different settings that owners of unlocked AT&T LTE handsets are successfully using on TMO, so I've applied them and will maybe get lucky when I go roaming tonight.
wolf5150 said:
New SIM card = no difference.
Swapped SIM with wife's phone. My SIM in her nexus 4 behaved correctly, her's in my One = same problem I had with my SIM.
So, my issue is isolated to the handset.
I don't know why, but I've always thought APN settings were stored on the SIM. I noticed the APN selection on our 2 devices (One LTE capable and one not) didn't change when I swapped the SIMs so I double checked the APN settings on my One. Looks normal to me - LTE works and everything else - but I did some digging and found slightly different settings that owners of unlocked AT&T LTE handsets are successfully using on TMO, so I've applied them and will maybe get lucky when I go roaming tonight.
Click to expand...
Click to collapse
So what if I'm the only one here?
Anyway, different APN settings changed things BUT not the behavior of the data roaming toggle. RUU'd the phone to TMO 4.1.2 factory new, then upgraded to TMO 4.3 - Same problem.
I finally made the dreaded call to TMO and the tech was actually really good. Much easier to get him to understand the issue than I thought it would be, even though (like everyone else on the planet) he has never seen it.
This issue combined with the better-known low light camera hue problem means I'll receive a replacement handset tomorrow. Will report back here if roaming issue persists with new hardware - if only to vent to myself!

Xperia Z1S (T-Mobile US) Issue

Hi there. Hope all of you are enjoying your Z1 as much as I am. I'm very pleased so far... well except for the locked bootloader and no root part. I honestly don't know what anyone is complaining about in regards to the screen. Sure the viewing angles aren't great, but it's not a tv. And the color accuracy is among the best I've seen.
That said there's a couple thing off the top of my head...
The notification bar changes from black to a dull grey when in dialer or settings. Maybe it did this all along and I just noticed but it's bugging the hell out of me. Anyone else experience this?
Also periodically at home I'll lose LTE. The icon will show 4G, but not LTE below it. Not a problem, but when I search the "Service Providers" in "Mobile Network Settings" I will find an LTE network, but there's a check mark next to the 3G T-Mobile network. If I select the LTE network it immediately connects to that. It makes me wonder if it would automatically switch over to LTE later (presumably on a stronger signal). Any thoughts?
POMF2K said:
Hi there. Hope all of you are enjoying your Z1 as much as I am. I'm very pleased so far... well except for the locked bootloader and no root part. I honestly don't know what anyone is complaining about in regards to the screen. Sure the viewing angles aren't great, but it's not a tv. And the color accuracy is among the best I've seen.
That said there's a couple thing off the top of my head...
The notification bar changes from black to a dull grey when in dialer or settings. Maybe it did this all along and I just noticed but it's bugging the hell out of me. Anyone else experience this?
Also periodically at home I'll lose LTE. The icon will show 4G, but not LTE below it. Not a problem, but when I search the "Service Providers" in "Mobile Network Settings" I will find an LTE network, but there's a check mark next to the 3G T-Mobile network. If I select the LTE network it immediately connects to that. It makes me wonder if it would automatically switch over to LTE later (presumably on a stronger signal). Any thoughts?
Click to expand...
Click to collapse
I can only assume it is that there's a stronger HSPA+ signal than the LT signal. Can't comment on anything else - sorry. By the way, the Z was a locked bootloader, right? But, we found ways around that and for root?
POMF2K said:
The notification bar changes from black to a dull grey when in dialer or settings. Maybe it did this all along and I just noticed but it's bugging the hell out of me. Anyone else experience this?
Click to expand...
Click to collapse
This is normal.
POMF2K said:
Also periodically at home I'll lose LTE. The icon will show 4G, but not LTE below it. Not a problem, but when I search the "Service Providers" in "Mobile Network Settings" I will find an LTE network, but there's a check mark next to the 3G T-Mobile network. If I select the LTE network it immediately connects to that. It makes me wonder if it would automatically switch over to LTE later (presumably on a stronger signal). Any thoughts?
Click to expand...
Click to collapse
Your base assumption is probably correct. I haven't seen this problem specifically, but the phone is probably being less aggressive about LTE where the signal is weaker to save battery.
Don_Perrignon said:
By the way, the Z was a locked bootloader, right? But, we found ways around that and for root?
Click to expand...
Click to collapse
It'll come, in due time. :good:

3g not working if radios set to 3g only?

I noticed if I go to the mobile networking settings and have it it on lte/3g if I leave a 4g area, 3g works ok. If I put the toggle specifically on 3g it shows I have 3g, but anytime I tried to search google or access a data connection the signal goes away and gives me the signal with an exclamation point. I tried finding info on this, but didn't see anything when I searched. Anyone else have this issue? I am on Sprint with the 64gb white device. Thanks
I leave mine on 3g due to the lame multiple text issue. It has no problem staying on 3g. Perhaps try updating your PRL/profile and see if that helps.
I don't have 3g either if I set it to 3g only. I don't leave lte service too often to test whether 3g works when it switches on its own. I may have to make a trip to the mountains to test it. I do know that my old Note 2 would loose lte after flashing tons over and over and I would have to flash back to 100% stock the factory reset from the settings app to fix it. I may try this with my Nexus, about time for a wipe anyway.
Factory reset does not fix it. Just noticed that I don't even get 3g when it is set on LTE. I'm gonna go talk to my cellular provider about it.
I don't know why it wouldn't work. You did update profile and PRL also right? Here's some shots of mine and it's working fine.
I have a bad Sim.....I also don't have a phone number as well..... I swiped with an old card I had and my number appeared, I guess I'll be visiting the store tomorrow to get a new one. Maybe it'll fix my 3g. Its also not wanting to let me pick 3g as an option now, just stays on LTE.
KB112 - Are you on sprint also? I updated prl/profile and no luck still. 3g still works if I am on lte and go into a 3g zone, but if I toggle it to 3g only I get no data. Wondering if its a sprint thing or a lollipop bug on Sprint, or a bad sim, missing feature activation.
Bluemgt06 - did a new sim fix it for you?
Sorry, didn't see this earlier. But yes, I am on Sprint. My 3G would work fine if I set to 3G only. Not sure why yours has issues with this?
Oddly I tried it today and it started working. I think it could have been some kind of issue with the tower/upgrades or a bug that a reset may fix on occasion perhaps.

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