Related
I really hate that tab . But if I break it off... will the back cover stay on and I can just easily remove it from now on without the tool/pin/pen/ect.?
Try it? A replacement cover is pretty cheap. Just make sure you order one first.
Report back once done.
The whole purpose of asking was to try it without requiring a new back cover
smile_ppl said:
I really hate that tab . But if I break it off... will the back cover stay on and I can just easily remove it from now on without the tool/pin/pen/ect.?
Click to expand...
Click to collapse
So then break it off. If it works then great if not then get a new one.
Sent from my DROID4 using xda premium
smile_ppl said:
The whole purpose of asking was to try it without requiring a new back cover
Click to expand...
Click to collapse
If that were the case, nobody would ever get anything done. Stop being a part of the ME generation and be a pioneer!
640k said:
If that were the case, nobody would ever get anything done. Stop being a part of the ME generation and be a pioneer!
Click to expand...
Click to collapse
You know how to recognize a pioneer, right? They're the ones laying face-down on the prairie with arrows in their backs.
works fine
I just pioneered it.
it works fine and seems tight enough. You drop your phone and it's going to go flying though
kahnvex said:
I just pioneered it.
it works fine and seems tight enough. You drop your phone and it's going to go flying though
Click to expand...
Click to collapse
Same here. I just got a D4 yesterday. Tried to get the back off to insert my memory card, failed with a pen and with a paper clip (no key, or whatever they call it, was included), took it to Verizon where they opened it up. They seemed surprised that that was all I wanted, haha. Didn't actually buy anything. Just walked out with the back cover and phone in separate hands. Inserted the card when I got home, searched to see if anyone had ever just broken that damned thing off, found this thread, did it myself...success! The back cover now works just like any normal one. It's as secure as the cover of my LG Revolution, or more, and no more hassle or ridiculous key to keep track of. And actually, I think because of the way the little hooks slide in, it's less likely to go flying off when dropped than the Revo's is.
You don't need a key anything to poke in the hole. Just finger nails to push along the top seam. Cover comes off quite easily.
Have you tried just pressing with all your fingers on the center of the cover and sliding down? I was at verizon today and thats what the lady who helped me did. Works just fine. I dont think ill ever stick anything in the hole again.
Sent from my DROID4 using xda app-developers app
I wonder if the precision with which the back is made isn't great so that different phones vary in the ease of opening. For me it didn't matter where I applied pressure, it just wouldn't open. And believe me, I tried it everywhere, and held in one hand, two hands, laying flat on a table, etc. But yeah, at least on mine it doesn't seem to need the tab at all. The back is still very secure without it.
Hello everyone,
I bought on ebay this smartcover since I saw that lots of people were talking great about it (like being the best cover for Nexus 7). After some days of use, I found out that my lockscreen bugs quite a lot and I'm not always able to unlock my device if it's in the smartcover, and yesterday I found out a strange use of the system, like it drained my whole battery without using it.
Anyone is experiencing same issue? Shall I go for another cover?
Thanks everyone,
Tiwiz
tiwiz said:
Hello everyone,
I bought on ebay this smartcover since I saw that lots of people were talking great about it (like being the best cover for Nexus 7). After some days of use, I found out that my lockscreen bugs quite a lot and I'm not always able to unlock my device if it's in the smartcover, and yesterday I found out a strange use of the system, like it drained my whole battery without using it.
Anyone is experiencing same issue? Shall I go for another cover?
Thanks everyone,
Tiwiz
Click to expand...
Click to collapse
I actually can't believe you just posted this, I've had this case for a couple of months and literally last night started putting the battery issue down to the fact that the case/cover may be waking the tablet when it shouldnt.
Also I've noticed that maybe like 50% of the time, when you open the cover it doesn't unlock, other half of the time it does?
Same issues?!
Wilks3y said:
I actually can't believe you just posted this, I've had this case for a couple of months and literally last night started putting the battery issue down to the fact that the case/cover may be waking the tablet when it shouldnt.
Also I've noticed that maybe like 50% of the time, when you open the cover it doesn't unlock, other half of the time it does?
Same issues?!
Click to expand...
Click to collapse
Yes, exactly the same issues... so it could be the smartcover? I'm not really in the mood of buying a new one :-S
Tiwiz
tiwiz said:
Yes, exactly the same issues... so it could be the smartcover? I'm not really in the mood of buying a new one :-S
Tiwiz
Click to expand...
Click to collapse
Seems were in the same boat here, as I went through 3 cases until I found this.
Loved it but these issues are doing my head in.
From what I can see, if you close the case, then turn it to its front, the front of the case is still raised.
This could cause the sensor to think its not closed sometimes?
I dno, just pondering.
But do it and tell me if your case does this, like if you look at it from the front and top, theres a gap between the case and screen.
I hope you understand what I'm saying there
Wilks3y said:
Seems were in the same boat here, as I went through 3 cases until I found this.
Loved it but these issues are doing my head in.
From what I can see, if you close the case, then turn it to its front, the front of the case is still raised.
This could cause the sensor to think its not closed sometimes?
I dno, just pondering.
But do it and tell me if your case does this, like if you look at it from the front and top, theres a gap between the case and screen.
I hope you understand what I'm saying there
Click to expand...
Click to collapse
Yes, I noticed about the front cover as well, and I saw magnet sometimes freaks the screen out... I'm beginning to think that the only cover is Asus'...
Tiwiz
The magnet is what makes it a smart cover. So not sure how its the cases fault
Sent from my Galaxy Nexus using Tapatalk 2
BrianDigital said:
The magnet is what makes it a smart cover. So not sure how its the cases fault
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Yes, but it might freaks out in some ways... I don't remember actually formulas, but I'm sure there's something wrong with the cover... even it was just the magnet waking up the device every now and then.
Tiwiz
tiwiz said:
Yes, but it might freaks out in some ways... I don't remember actually formulas, but I'm sure there's something wrong with the cover... even it was just the magnet waking up the device every now and then.
Tiwiz
Click to expand...
Click to collapse
Thats what I believe it is, due to the front part of the cover not actually touching the screen EVER, I'm just thinking that every so often, the Nexus just thinks its not there, wakes up and then the cover is activated again and then goes back to sleep, then back into deepsleep.
Thats my theory, but I'm still keeping the case, its great
Wilks3y said:
Thats what I believe it is, due to the front part of the cover not actually touching the screen EVER, I'm just thinking that every so often, the Nexus just thinks its not there, wakes up and then the cover is activated again and then goes back to sleep, then back into deepsleep.
Thats my theory, but I'm still keeping the case, its great
Click to expand...
Click to collapse
I'm keeping t as well, but I'd love to find out a remedy for it, also because I prefer to use my Nexus without it, actually...more manageability, in my opinion
Tiwiz
ok not exactly contributing to the thread here but,....
best case? it looks completely crap IMHO
i was thinking of goin for this one
rotating and looks sturdy with good protection
I saw some videos and they say it was a good one and I liked how it looks
But I think my N7 would be as safe as without it... I'll take a look at the one you posted thanks
Inviato dal mio Galaxy Nexus con Tapatalk 2
I have another case shown with another problem, used to get random screen offs, then it become more worse over time, to the point whilst I was actively using the tablet the screen would go off constantly, i now use it it out of the case until now to take a photo.....guess what? I couldn't type in my pin number.
Makes me think that with my problems and the OP problems, may I know why the official cases from Asus don't have a magnet inside.
Just a thought.
@ chismay
Below look how human you sound with one less line typed, .
chismay said:
ok not exactly contributing to the thread here but,..
i was thinking of goin for this one
rotating and looks sturdy with good protection
Click to expand...
Click to collapse
Think of all the kilojoules of energy you would've saved in the process.
:beer:
Motorola Atrix (AOKP JB)
Nexus 7 (Stock)
Past life:
HTC Desire HD reboot loop overheating.
Nokia N900 micro usb port loose.
chismay said:
ok not exactly contributing to the thread here but,....
best case? it looks completely crap IMHO
i was thinking of goin for this one
rotating and looks sturdy with good protection
Click to expand...
Click to collapse
I have more or less the same cover (mine has a leather piece that covers the bezel... which doesn't bother me). It does work well and it looks great. And I've had no issues with the smart lock (but my N7 is set to go into airplane mode whenever the cover closes, so that may have something to do with it). I would recommend it.
jersonf said:
@ chismay
Below look how human you sound with one less line typed, .
Think of all the kilojoules of energy you would've saved in the process.
:beer:
Click to expand...
Click to collapse
errrr o......k
PMOttawa said:
I have more or less the same cover (mine has a leather piece that covers the bezel... which doesn't bother me). It does work well and it looks great. And I've had no issues with the smart lock (but my N7 is set to go into airplane mode whenever the cover closes, so that may have something to do with it). I would recommend it.
Click to expand...
Click to collapse
how is the protection on the edges? like good for drop protection?
chismay said:
errrr o......k
how is the protection on the edges? like good for drop protection?
Click to expand...
Click to collapse
To be clear, I was talking about the one you posted, not the one from the original poster.
As I said, mine is a bit different than that one... http://www.hipstreet.com/hipstreet-asus-google-nexus-7-rotating-case/
The rotating is the best part of the cover. I know people who have smart covers that fold back and the magnets turn off the screen from behind. I can just rotate mine and avoid that problem. Also, as shown in the promo pictures, the rotating is good for standing the pad up in both portrait and landscape. When it's closed it looks like a moleskine notebook, so I can carry it to work and meetings and look professional.
That said, it did fall of the top of my counter onto a tile floor and landed on its side with no damage. No guarantees, but I was happy.
(And I got it cheaper than the MSRP from Staples Canada... $29 as I recall.)
I have the same case as the OP and I have issues with it locking itself when its open but that may be the magnet triggering the lock from the back side of the device. I've also noticed some battery drain with the cover closed, almost as if its being locked/unlocked throughout the day.
Sent from my Nexus 7 using Tapatalk 2
Anytime I make a phone call my phone locks. I know phones typically go black when it's at your ear, but when I pull away, it won't wake up/unlock. The only time it unlocks is at the end of the call. I set it up so that the power button will end my calls but that doesn't really fix my problem. If I have to use the dial pad during the call, I can't.
I read that the proximity sensor might be blocked by a phone case. I removed mine and it's still not working. Any idea what it can be?
Do you have a screen protector? If so, remove it and try again.
I am something similar happening, when I remove the phone from my ear after a call I cannot end the call because the phone is locked and I have to unlock it with a pattern before I can end the call or wait for the caller to hang up.
Interestingly I also have exactly the same issue as I had with the LG G3 as well, I take a photo and, if I do not have WiFi, the Nexus 6 turns off, it does it every single time - it's fine if I put it into airplane mode though. As this was the same thing that happened on my LG G3 and no one else is reporting this on Nexus 6, I am assuming it must be an app I am installing ?
Is that possible ?
Simon.
I have the same problem, it's really annoying. My phone won't wake when I take it away from my head and it doesn't respond to the power button until the other person hangs up.
Hopefully it'll be fixed with an update.
Sent from my Nexus 6 using XDA Free mobile app
I am having the same problem. Brand new Nexus 6 that's only a few hours old.
I got rid of my screen protector and it works way better now. Worth a try if you are using one.
Sent from my Nexus 6
If you're using dt2w/s2w/s2s, see http://forum.xda-developers.com/nexus-6/themes-apps/app-s2w-phone-call-disabler-t3018512
I just now am having this issue too. Here's another thread with same type of thing I posted in: http://androidforums.com/threads/black-screen-after-answer-call-on-nexus-4.671499/page-2
Long story short since I already related my post there, I haven't had this problem on lollipop 5.0.1, now after sideloading 5.1, I have this issue. Screen protector is on, but never was issue before. Now all the sudden it's an issue. I feel like it has to be a software issue. Guess i'll need to test few more times before taking off or cutting screen protector; will update with more news.
Same issue for me. Never had this issue before the update to 5.1. Wonder if I can go back. I have had the phone since early December.
A little testing. Holding the phone away from my face, the screen immediately blanks when a phone number is dialed. Tried rebooting - no help. May try a factory reset.
Very annoying!
Definitely is the screen protector screwing with the senors like everyone is saying and you guys are simply ignoring. I had the same issues off and on back on 5.0, 5.0.1 and on 5.1, but on 5.1 it was permanent. As soon as I took the protector off, everything worked as normal.
As a brief work around - you can go settings - accessibility - select power button ends call. Works for me till I decide what to do. I have a screen protector on and yep it's covering the prox sensors. Once removed it works as normal. Need to find a new protector that does not cover.
Rooted, stock, with screen protector.
Was working fine in 5.0.1 now in 5.1 I have two sensor issues
1) Ambient display does not work at all. When I pick up the device or when I receive a notification sitting on a table.
2) When I receive a call the phone goes completely black. The screen will not turn back on until the call ends.
I do not want to remove the screen protector until I know for sure that is what is causing this.
Sent from my Nexus 6
A2CKilla said:
Definitely is the screen protector screwing with the senors like everyone is saying and you guys are simply ignoring. I had the same issues off and on back on 5.0, 5.0.1 and on 5.1, but on 5.1 it was permanent. As soon as I took the protector off, everything worked as normal.
Click to expand...
Click to collapse
geebee1932 said:
As a brief work around - you can go settings - accessibility - select power button ends call. Works for me till I decide what to do. I have a screen protector on and yep it's covering the prox sensors. Once removed it works as normal. Need to find a new protector that does not cover.
Click to expand...
Click to collapse
GMoGoody said:
Rooted, stock, with screen protector.
Was working fine in 5.0.1 now in 5.1 I have two sensor issues
1) Ambient display does not work at all. When I pick up the device or when I receive a notification sitting on a table.
2) When I receive a call the phone goes completely black. The screen will not turn back on until the call ends.
I do not want to remove the screen protector until I know for sure that is what is causing this.
Sent from my Nexus 6
Click to expand...
Click to collapse
GMoGoody....read bold and listen....
A2CKilla said:
GMoGoody....read bold and listen....
Click to expand...
Click to collapse
A2CKilla. Much thanks. I did read, but it was odd it went from 0% to 100% failure rate after the sw update. I work embedded sw and that is very uncommon for a sensor. I wanted to make sure since I just flashed this morning.
I cut down the protector and everything is good.
Sent from my Nexus 6
A2CKilla said:
Definitely is the screen protector screwing with the senors like everyone is saying and you guys are simply ignoring. I had the same issues off and on back on 5.0, 5.0.1 and on 5.1, but on 5.1 it was permanent. As soon as I took the protector off, everything worked as normal.
Click to expand...
Click to collapse
*****UPDATE*****
Well A2CKilla, we all just wanted to avoid the inevitable and hope it was a software issue we could just "fix" instead of being a $10, god forbid more, for a screen protector. Always try the more simpler things first than to destroy others first (which I accidentally did btw with my amazing tempered glass, now I must find one that doesn't block the sensor. In my professional opinion, if a sensor worked while having a protector over it on a previous android version, why in the actual F*** would it not work on the newer ones, UNLESS they increased/decreased sensitivity on the code somehow? Well that was my first line of thought anyway.
Also tl;dr PROBLEM WAS INDEED SOLVED BY TAKING OFF TEMPERED GLASS (that previously wasn't an issue at all) AND NOW ALL IS NORMAL.
ps. sensor is literally right next to the top speaker grill on the left side. Best to find a protector that doesn't block that.
ducky06 said:
*****UPDATE*****
Well A2CKilla, we all just wanted to avoid the inevitable and hope it was a software issue we could just "fix" instead of being a $10, god forbid more, for a screen protector. Always try the more simpler things first than to destroy others first (which I accidentally did btw with my amazing tempered glass, now I must find one that doesn't block the sensor. In my professional opinion, if a sensor worked while having a protector over it on a previous android version, why in the actual F*** would it not work on the newer ones, UNLESS they increased/decreased sensitivity on the code somehow? Well that was my first line of thought anyway.
Also tl;dr PROBLEM WAS INDEED SOLVED BY TAKING OFF TEMPERED GLASS (that previously wasn't an issue at all) AND NOW ALL IS NORMAL.
ps. sensor is literally right next to the top speaker grill on the left side. Best to find a protector that doesn't block that.
Click to expand...
Click to collapse
I really wasn't trying to sound rude at all with what I said, but seriously, there's many a thread about this issue way before 5.1 even came out, and every single time the screen protector was brought up to be the issue, but everyone had to try to find 101 ways for it to not be that, granted my tempered glass protector was less than $5 and I've already found one with the proper cut out for again, less than $5 so I was fine with discarding it, but for so many people to really try and deny something that was the clearly the problem really was sad for a moment. Once again, not trying to sound rude at all but this wasn't the first rodeo about this issue
Sent from my Nexus 6 using XDA Free mobile app
Wow I never had an issue on 5.0 or 5.0.1 with my tempered glass screen protector. After spending all day thinking it was a software bug and reverting back and trying multiple sources for stock images and ota for 5.1 I decided to remove the screen protector and it worked! Cant believe how 5.1 made the proximity sensor sooo sensitive.
A2CKilla said:
I really wasn't trying to sound rude at all with what I said, but seriously, there's many a thread about this issue way before 5.1 even came out, and every single time the screen protector was brought up to be the issue, but everyone had to try to find 101 ways for it to not be that, granted my tempered glass protector was less than $5 and I've already found one with the proper cut out for again, less than $5 so I was fine with discarding it, but for so many people to really try and deny something that was the clearly the problem really was sad for a moment. Once again, not trying to sound rude at all but this wasn't the first rodeo about this issue
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Hey can you link me where you bought it with proper cut outs for sensors? And to clarify its tempered glass I'm after. Thanks
A2CKilla said:
I really wasn't trying to sound rude at all with what I said, but seriously, there's many a thread about this issue way before 5.1 even came out, and every single time the screen protector was brought up to be the issue, but everyone had to try to find 101 ways for it to not be that, granted my tempered glass protector was less than $5 and I've already found one with the proper cut out for again, less than $5 so I was fine with discarding it, but for so many people to really try and deny something that was the clearly the problem really was sad for a moment. Once again, not trying to sound rude at all but this wasn't the first rodeo about this issue
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
This is not acceptable behavior for the device. Mine worked fine, 0 issues before update. Now ambient display is broken and in call the screen goes black. This should be a non issue. My other phone has the sensor covered with a glass protector and it's not a problem at all. This can be fixed, since it was working before. Taking off the protector is not an option for me since I don't have a replacement right now, and should only be a temporary fix at most.
ducky06 said:
Hey can you link me where you bought it with proper cut outs for sensors? And to clarify its tempered glass I'm after. Thanks
Click to expand...
Click to collapse
http://www.ebay.com/itm/311297199450?_trksid=p2057872.m2749.l2649&ssPageName=STRK:MEBIDX:IT
---------- Post added at 10:09 PM ---------- Previous post was at 10:02 PM ----------
thacounty said:
This is not acceptable behavior for the device. Mine worked fine, 0 issues before update. Now ambient display is broken and in call the screen goes black. This should be a non issue. My other phone has the sensor covered with a glass protector and it's not a problem at all. This can be fixed, since it was working before. Taking off the protector is not an option for me since I don't have a replacement right now, and should only be a temporary fix at most.
Click to expand...
Click to collapse
so it's not acceptable for a device to not work properly with something it was never designed nor intended to have? and maybe you were a lucky one because there were many people having this issue and I also stated that it was an off and on issue for me until it was permanent after the 5.1 update. Also, that's another phone, not the nexus, every phone has different settings for their sensors. And technically speaking it is an option for you to take it off, are you forgetting that your screen is gorilla glass???, a type of glass they developed to be scratch resistant, outside of some dust here and there, I've notice no difference having taken mine off until the new one gets here
Hi, has anybody else experienced that their screen goes blank and doesn't come back on when on a call and what makes it worst is I can't hang up my phone after I'm done with my call. Basically I'm at the mercy of the other person hanging up when the conversation is done, the only way that I have resolved this problem is when I restart my phone. What causes this problem?
Do you have a tempered glass screen protector on?
Look to the left of the top speaker and you will see two sensors (proximity and ambient light). Is there anything covering these, such as a screen protector, skin, or case?
I do have a screen protector on the phone. Should I just remove it? I just find it strange that once I restart the phone that everything works as it should.
mr.pnutt said:
I do have a screen protector on the phone. Should I just remove it? I just find it strange that once I restart the phone that everything works as it should.
Click to expand...
Click to collapse
Because it doesn't check that sensor except when you're on a phone call.
mr.pnutt said:
I do have a screen protector on the phone. Should I just remove it?
Click to expand...
Click to collapse
When I bought my first smartphone, a Galazy S2, I bought an expensive (£10) screen protector. All it did was attract grease and fingerprints, so after a couple of months, after a sudden attack of common sense, I threw it away. The screen was suddenly always clean and smooth, and on every phone I've had since there has never been a single mark on any screen. Admittedly I do look after it - unlike colleagues who seem happy to literally throw their phones on to tables - and keep it always in an empty pocket with no coins or keys.
It seems very odd to me that we have incredibly tough glass on our phones (see the many people on Youtube trying to scratch their phones deliberately) and yet we feel the need to reduce their performance with pointless pieces of plastic...? Bizarre...
mr.pnutt said:
I do have a screen protector on the phone. Should I just remove it? I just find it strange that once I restart the phone that everything works as it should.
Click to expand...
Click to collapse
It sounds like your sensor maybe going. I have always kept a screen protector on my device and never had issues until I used a tempered glass one. The tempered glass was to thick to allow the proper amount of light in which kept the screen from coming on when a call came in or when on a call.
I would run a logcat and try to catch it happening. This will tell you just what is going on.
dahawthorne said:
When I bought my first smartphone, a Galazy S2, I bought an expensive (£10) screen protector. All it did was attract grease and fingerprints, so after a couple of months, after a sudden attack of common sense, I threw it away. The screen was suddenly always clean and smooth, and on every phone I've had since there has never been a single mark on any screen. Admittedly I do look after it - unlike colleagues who seem happy to literally throw their phones on to tables - and keep it always in an empty pocket with no coins or keys.
It seems very odd to me that we have incredibly tough glass on our phones (see the many people on Youtube trying to scratch their phones deliberately) and yet we feel the need to reduce their performance with pointless pieces of plastic...? Bizarre...
Click to expand...
Click to collapse
I just find it to be strange that I have put screen protectors on all of my phone's even some with the sensors but this is the only phone that does this.
dahawthorne said:
When I bought my first smartphone, a Galazy S2, I bought an expensive (£10) screen protector. All it did was attract grease and fingerprints, so after a couple of months, after a sudden attack of common sense, I threw it away. The screen was suddenly always clean and smooth, and on every phone I've had since there has never been a single mark on any screen. Admittedly I do look after it - unlike colleagues who seem happy to literally throw their phones on to tables - and keep it always in an empty pocket with no coins or keys.
It seems very odd to me that we have incredibly tough glass on our phones (see the many people on Youtube trying to scratch their phones deliberately) and yet we feel the need to reduce their performance with pointless pieces of plastic...? Bizarre...
Click to expand...
Click to collapse
I just find it to be strange that I have put screen protectors on all of my phone's even some with the sensors but this is the only phone that does this.
mr.pnutt said:
I just find it to be strange that I have put screen protectors on all of my phone's even some with the sensors but this is the only phone that does this.
Click to expand...
Click to collapse
First before you get ahead of yourself. Find out if it is the screen protector. It is a cheap fix if it works and cheap to replace if it doesnt.
zelendel said:
First before you get ahead of yourself. Find out if it is the screen protector. It is a cheap fix if it works and cheap to replace if it doesnt.
Click to expand...
Click to collapse
How am I about to get ahead of myself? Like I stated, I find it strange that this is the ONLY PHONE that I have ever had this type of problem with.
mr.pnutt said:
How am I about to get ahead of myself? Like I stated, I find it strange that this is the ONLY PHONE that I have ever had this type of problem with.
Click to expand...
Click to collapse
Because you are not sure if that is even the problem. The only time I had this issue was with a tempered glass one. This is a known common issue. I never had this issue with a normal one.
zelendel said:
Because you are not sure if that is even the problem. The only time I had this issue was with a tempered glass one. This is a known common issue. I never had this issue with a normal one.
Click to expand...
Click to collapse
First off, I've never used a tempered glass screen protector. And I have multiple devices with the same sensors but, this is still the ONLY DEVICE that has this problem.
mr.pnutt said:
First off, I've never used a tempered glass screen protector. And I have multiple devices with the same sensors but, this is still the ONLY DEVICE that has this problem.
Click to expand...
Click to collapse
Have you bothered to pull a log at as I advised? This will tell you. Have you tested it without the screen protector as I also advised?
Just because it is the same sensor (which I doubt) doesn't mean it is programmed the same way.
zelendel said:
Have you bothered to pull a log at as I advised? This will tell you. Have you tested it without the screen protector as I also advised?
Just because it is the same sensor (which I doubt) doesn't mean it is programmed the same way.
Click to expand...
Click to collapse
Yes I have. And what I've noticed is that if I erase my call log history or restart my phone, everything goes back to normal.
mr.pnutt said:
Yes I have. And what I've noticed is that if I erase my call log history or restart my phone, everything goes back to normal.
Click to expand...
Click to collapse
Ok then next will be to run the logcat. This will tell you why it is failing.
zelendel said:
Ok then next will be to run the logcat. This will tell you why it is failing.
Click to expand...
Click to collapse
I am running a logcat now and so far I have not experienced the same issue. I'll see what happens this weekend.
I had the same problem some weeks ago WITHOUT a screen protector but it never happened again. Could be the sensor which fails sometimes or a software related error. Are you using the stock phone application and stock kernel?
GioBozza said:
I had the same problem some weeks ago WITHOUT a screen protector but it never happened again. Could be the sensor which fails sometimes or a software related error. Are you using the stock phone application and stock kernel?
Click to expand...
Click to collapse
Yes, everything is stock, not rooted and, my bootloader is still factory locked.
mr.pnutt said:
Yes, everything is stock, not rooted and, my bootloader is still factory locked.
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Click to collapse
If it's a Phone app bug the only thing you can do is deleting its cache and/or reflashing the factory image. If this doesn't solve it, I would say it's an hardware fault, but I'm still prone to think it's software related.
Hey!
Got a Note 9 last week and day after receiving it i noticed when holding the note 9 and pressing on screen in certain areas (near sides/corners/centre) it would make a popping noise, sounds like adhesive behind the screen not adhering properly or something like that. I got Samsung to replace with a brand new one and same thing with this one, it happens whether phone is on or off, it's definitely not rite as you can hear it very clearly, feels like some flex going on in screen when it happens as i can feel the screen kind of dip slightly when it makes the noise, but ok when it does not make the noise.
Curious to see if anyone else have had the same issue? gutted as loved it for the short while i had it but sending second one back now for refund as worried something will happen with screen further down the road and Samsung may not cover it. I know of at least 3 others who had this issue when buying same time as me.
Cheers.
Do you have a tempered glass installed?
Sent from my ONEPLUS A6003 using Tapatalk
daniel4653 said:
Do you have a tempered glass installed?
Sent from my ONEPLUS A6003 using Tapatalk
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sorry should have said, no tempered glass or any screen protector applied.
have no problem with that.
only have that popping sound when using tempered glass before. changed to plastic screen protector and no sound anymore
ah ok thanks for replying, must have just been very unlucky. Cheers.
MatTechGuy said:
Hey!
Got a Note 9 last week and day after receiving it i noticed when holding the note 9 and pressing on screen in certain areas (near sides/corners/centre) it would make a popping noise, sounds like adhesive behind the screen not adhering properly or something like that. I got Samsung to replace with a brand new one and same thing with this one, it happens whether phone is on or off, it's definitely not rite as you can hear it very clearly, feels like some flex going on in screen when it happens as i can feel the screen kind of dip slightly when it makes the noise, but ok when it does not make the noise.
Curious to see if anyone else have had the same issue? gutted as loved it for the short while i had it but sending second one back now for refund as worried something will happen with screen further down the road and Samsung may not cover it. I know of at least 3 others who had this issue when buying same time as me.
Cheers.
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Click to collapse
Hey thanks for sharing that. This is the first link I got searching for this, I have it happen to mine note 9 too. It's such a bummer since I had it for only three days and will have to setup a new one from scratch if they have to replace it.
are you sure the s-pen isnt vibrating when you tap it on that side? remove the s-pen and tap it. i bet it goes away
Wow. No issues like that. I've had three Note 9s and all three have been perfect. I'd definitely return for a replacement. Weak or loose glue could seriously affect the water resistance, since it depends on a water tight seal between the screen and the frame. I'd never recommend using your phone in water anyway, but I at least like the assurance that if my phone takes an accidental dip. There's a good chance it will survive.
MeggaMortY said:
Hey thanks for sharing that. This is the first link I got searching for this, I have it happen to mine note 9 too. It's such a bummer since I had it for only three days and will have to setup a new one from scratch if they have to replace it.
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Yep real shame, my replacement was the same to, it's on way back, getting a refund, not worth risking something going wrong with the screen later down the road, i mean manufacturers do anything to not accept responsibility specially when it comes to screens. First one started on second day, it was great for the first day, replacement was doing it from the moment i took it out of packaging and holding it, it was worse than the first one.
t3project said:
are you sure the s-pen isnt vibrating when you tap it on that side? remove the s-pen and tap it. i bet it goes away
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It happened to me when turned off with no s-pen in, no screen protector, no case.
Mr. Orange 645 said:
Wow. No issues like that. I've had three Note 9s and all three have been perfect. I'd definitely return for a replacement. Weak or loose glue could seriously affect the water resistance, since it depends on a water tight seal between the screen and the frame. I'd never recommend using your phone in water anyway, but I at least like the assurance that if my phone takes an accidental dip. There's a good chance it will survive.
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Click to collapse
agreed.
After studying the noise a bit more, it is definitely an issue with the glue. It will not happen all the time I press the screen, but it happens more often when the phone is a bit warm to the touch (e.g. charging the battery). Also, it appears to be along the side where the battery resides - I wouldn't worry about the battery itself, it just makes sense that the glue will get loose where it heats up more often (in my case, I don't stress the phone all that often for the other side where the SoC is to play a role). Anyways I'll be returning it tomorrow once the shops here in Berlin open 'cause now it's christmas break.
One extra thing that might be interesting, the back-side also has some sort of a glass-separation issue, at least it looks like that. Notice the circular smudge around and right of the DUOS label - I tried cleaning it but it comes back, I think the glass is separated at that point too, but just a tiny bit. I've had the phone for four days and haven't dropped/hit/scratched it AFAIK.
https://photos.app.goo.gl/aeUcpLDau2Ypz6Go9
---------- Post added at 11:44 AM ---------- Previous post was at 11:38 AM ----------
MatTechGuy said:
Yep real shame, my replacement was the same to, it's on way back, getting a refund, not worth risking something going wrong with the screen later down the road, i mean manufacturers do anything to not accept responsibility specially when it comes to screens. First one started on second day, it was great for the first day, replacement was doing it from the moment i took it out of packaging and holding it, it was worse than the first one.
It happened to me when turned off with no s-pen in, no screen protector, no case.
agreed.
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Click to collapse
I'm hoping to get a better one after a refund, mind sharing if you happen to live in Germany as well? I'm wondering if it's a bad batch or something.
MeggaMortY said:
After studying the noise a bit more, it is definitely an issue with the glue. It will not happen all the time I press the screen, but it happens more often when the phone is a bit warm to the touch (e.g. charging the battery). Also, it appears to be along the side where the battery resides - I wouldn't worry about the battery itself, it just makes sense that the glue will get loose where it heats up more often (in my case, I don't stress the phone all that often for the other side where the SoC is to play a role). Anyways I'll be returning it tomorrow once the shops here in Berlin open 'cause now it's christmas break.
One extra thing that might be interesting, the back-side also has some sort of a glass-separation issue, at least it looks like that. Notice the circular smudge around and right of the DUOS label - I tried cleaning it but it comes back, I think the glass is separated at that point too, but just a tiny bit. I've had the phone for four days and haven't dropped/hit/scratched it AFAIK.
https://photos.app.goo.gl/aeUcpLDau2Ypz6Go9
I'm hoping to get a better one after a refund, mind sharing if you happen to live in Germany as well? I'm wondering if it's a bad batch or something.
Click to expand...
Click to collapse
i agree with you, seems to be adhesive/glue issue, it did not happen all the time for me either but as you mention it, i noticed it more after recharging (when phone gets warm) so think you nailed the issue on the head to be honest.
I noticed it around the sides (edges) and the centre of screen, second one was even worse much more noticeable and was happening straight away after taking it out of box.
Something i noticed but never mentioned as wasn't sure but second one was the same, maybe it's normal but don't think it is, on the curved corners of the screen it appeared to me the screen looked slightly lifted not flush with the frame but only on corners.
I live in the UK btw. I was thinking a bad batch but seeing Samsung had a good deal on with cashback and discount i imagine they sold allot between the time i arranged to send mine back to getting the replacement which was a week so i imagine they would have been separate batches although i could be wrong.
MatTechGuy said:
i agree with you, seems to be adhesive/glue issue, it did not happen all the time for me either but as you mention it, i noticed it more after recharging (when phone gets warm) so think you nailed the issue on the head to be honest.
I noticed it around the sides (edges) and the centre of screen, second one was even worse much more noticeable and was happening straight away after taking it out of box.
Something i noticed but never mentioned as wasn't sure but second one was the same, maybe it's normal but don't think it is, on the curved corners of the screen it appeared to me the screen looked slightly lifted not flush with the frame but only on corners.
I live in the UK btw. I was thinking a bad batch but seeing Samsung had a good deal on with cashback and discount i imagine they sold allot between the time i arranged to send mine back to getting the replacement which was a week so i imagine they would have been separate batches although i could be wrong.
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Cool, thanks for the info. It's too dark in the winter days so it's hard to say if the glass is a bit off on the corners, but nevertheless, I will write back when I (hopefully) get a replacement one.
One last thing - you did speak directly with Samsung support? Did you buy it from their store or you just didn't want to bother with the store you bought it from?
MeggaMortY said:
Cool, thanks for the info. It's too dark in the winter days so it's hard to say if the glass is a bit off on the corners, but nevertheless, I will write back when I (hopefully) get a replacement one.
One last thing - you did speak directly with Samsung support? Did you buy it from their store or you just didn't want to bother with the store you bought it from?
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Click to collapse
I bought it directly from the Samsung online uk store. There was a discount direct from Samsung for students/people who work in certain industries so it could be bought for £699 (£200 off), but also they were offering £150 cashback bringing total down to £549, plus cashback by going via a cashback website meant i would have had it for around £504, also they were doing trade in so people could get even more off up to another £150.00 bring cost down to £399, then people got the samsung game deal thingy, don't play games myself but people can get a Fornite theme by downloading Fornite playing 3 games then you get the free theme, kids going bonkers for the theme, people selling the theme upto £100. So people could have the phone at a bargain price.
So I got a replacement, and just as you said, the display had the same popping sound out of the box. It happens like once a day, but since there is really no substitute for this device right now (stylus + good DAC, besides all the other great features), I'll keep using it and if it gets worse contact Samsung down the line for warranty/replacement. Decided to leave this as information if some other person happens to have the same problem in the future.
MeggaMortY said:
So I got a replacement, and just as you said, the display had the same popping sound out of the box. It happens like once a day, but since there is really no substitute for this device right now (stylus + good DAC, besides all the other great features), I'll keep using it and if it gets worse contact Samsung down the line for warranty/replacement. Decided to leave this as information if some other person happens to have the same problem in the future.
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feel for you, such a shame and disappointing to happen a second time, it's a great phone, i did not want to risk it so sent second one back too. Fingers crossed you won't have any issues. Mine was happening regularly so like you say just keep an eye on it.
I don't have that issue even with the tampered glass on my phone.
Sent from my SM-N960U using Tapatalk
i actually noticed it a few times.. like last night it was doimg it. sort of right above where the keyboard is in portrait mode..
it seems to happen when its really cold outside for me.. its not enough for me to have it replaced thankfuly
I can replicate this when I clean my screen with a microfibre cloth. It happens on pretty much all of the screen. I believe I can also see some light streaks in the screen when this happens. The popping sound happens regardless of the temperature of the phone. Will have to inspect it more to see if I can spot any other issues with the screen. I got mine in the UK just over a week ago. Apart from that I think the phone has been great so far. Not sure whether to replace it.
glad i sent mine back now to be honest, personally i would send back, as you say everything else is great apart from the screen popping sound. The worry for me is the screen might cause issues further down the road, screens are the biggest issue with mobile phones and manufacturers are quick to blame user and deny warranty.
elliwigy said:
i actually noticed it a few times.. like last night it was doimg it. sort of right above where the keyboard is in portrait mode..
it seems to happen when its really cold outside for me.. its not enough for me to have it replaced thankfuly
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My Unlocked US Note 9 does it too. Mine mainly does it on the right side near the middle. It's not enough for me to warrant sending it back; it still works fine and I don't see any screen issues when pressing on the screen. Also I bought mine used so I'm guessing the screen was replaced. If it gets worse, I guess I'll fix it then.