[Q] Source for replacement Moto X sim tray? - Moto X Q&A

I don't need it quite yet, but I can see with all my phone swapping it could be possible to break/lose the sim tray on the Moto X quite easily. I scoured ebay and the usual sources, with no luck... Has anyone purchased, or know a source for a replacement sim tray?

I actually lost mine from switching back and forth between phones. I contacted Motorola support via their chat system and they mailed me a new one for free.

Torakem said:
I actually lost mine from switching back and forth between phones. I contacted Motorola support via their chat system and they mailed me a new one for free.
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That is so awesome!!!!!!!

Related

Questions about buying used

I am thinking about being a used Droid 4. Quick question. Am I able to unlock the GSM part of the phone so I can use it with any GSM SIM Card overseas when I travel? I don't want the Verizon option that is coming out since it will force you to use Verizons Global plan.
Also, does anybody know about Manufacturer's warranty with buying a used Verizon phone. If the phone needs to be replaced, do I have to contact the manufacturer or does Verizon accept it for return? Thanks
Last question. How is the reception on this phone? When I had the Bionic, it was awesome, the Galaxy Nexus is subpar.
GermanGuy said:
I am thinking about being a used Droid 4. Quick question. Am I able to unlock the GSM part of the phone so I can use it with any GSM SIM Card overseas when I travel? I don't want the Verizon option that is coming out since it will force you to use Verizons Global plan.
Also, does anybody know about Manufacturer's warranty with buying a used Verizon phone. If the phone needs to be replaced, do I have to contact the manufacturer or does Verizon accept it for return? Thanks
Last question. How is the reception on this phone? When I had the Bionic, it was awesome, the Galaxy Nexus is subpar.
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From my understanding, if you check the development section there is a gsm unlock. I haven't tried it personally.
From my understanding, you're sol on the warranty issue but I could be wrong.
Reception has been great for me and the wife on our Droid4s
Just got my D4, which I bought on ebay, replaced by Verizon. Called in, told them the problem(wouldnt charge) and they sent me a refurb. I would try a few times to get the right person, because you may not be as lucky as I was the 1st time I called in. Pretty much replaced it without question. On a side note I did have my D4 deactivated as I was using my D3, so they may not have been able to look it up and tell I wasnt the original owner.
duffman452001 said:
Just got my D4, which I bought on ebay, replaced by Verizon. Called in, told them the problem(wouldnt charge) and they sent me a refurb. I would try a few times to get the right person, because you may not be as lucky as I was the 1st time I called in. Pretty much replaced it without question. On a side note I did have my D4 deactivated as I was using my D3, so they may not have been able to look it up and tell I wasnt the original owner.
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Ok. Just trying to understand. Once I receive the phone, I should or should not activate it on my line? I currently have a Galaxy Nexus. Can I just swap the LTE SIM card out? But how can I get it the D4 replaced through Verizon if I have problems?
I've read a few reports of the leaked official ICS builds supporting GSM natively. I'm not sure whether they are carrier locked but I'd assume they are. Verizon's official policy is that you can get a SIM unlock if you've been a VZW customer in good standing for at least 60 days and haven't unlocked another phone on your line within the past 10 months...but since the D4 doesn't officially have world phone capability yet, I'm not sure if VZW reps would even have the instructions on how to provide an unlock code at this point.
GermanGuy said:
Ok. Just trying to understand. Once I receive the phone, I should or should not activate it on my line? I currently have a Galaxy Nexus. Can I just swap the LTE SIM card out? But how can I get it the D4 replaced through Verizon if I have problems?
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Go ahead and activate it. I got my D4 from ebay, used it for about 3 weeks then suddenly it wouldnt charge. Swapped the D4 out for the D3 on my line because I needed a phone. I would just use the D4 like normal and if you have a problem that needs replacement just give calling verizon a shot. Not sure about the sim swap as this is my first LTE phone (I would assume though that u would be able to just swap the sim cards)

[Q] Help! Locked AT&T Moto X without anymore unlock attempts

Hoping for some help here. I'm a true NOVICE who bought a locked AT&T Moto X online. There were problems unlocking it and all attempts to unlock it using a code were used (not exactly my fault but it's a long story lol)
I've done some reading and I'm wondering if using JCase's ROCKMYMOTO method to root the phone using Cydia Impactor will also unlock it from the AT&T carrier?
(fyi I tried to install 'MotoRoot' and 'PwnMyMoto' but both were rejected — I'm assuming because the person I bought it from updated the Camera patch that nullifies the two earlier roots).
Any help would be great.
FooloX said:
Hoping for some help here. I'm a true NOVICE who bought a locked AT&T Moto X online. There were problems unlocking it and all attempts to unlock it using a code were used (not exactly my fault but it's a long story lol)
I've done some reading and I'm wondering if using JCase's ROCKMYMOTO method to root the phone using Cydia Impactor will also unlock it from the AT&T carrier?
(fyi I tried to install 'MotoRoot' and 'PwnMyMoto' but both were rejected — I'm assuming because the person I bought it from updated the Camera patch that nullifies the two earlier roots).
Any help would be great.
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Bootloader unlock or sim unlock? Also, cydia? Isn't that an ios thing?
Pretty sure you are talking about the sim unlock which I know only gives a certain number to tries to get the proper code.
The only thing I can suggest is to plug the phone in so it has power and then let it sit at the code entry screen, with any luck after a number of hours it will again prompt for the code.
Steve-x said:
Pretty sure you are talking about the sim unlock which I know only gives a certain number to tries to get the proper code.
The only thing I can suggest is to plug the phone in so it has power and then let it sit at the code entry screen, with any luck after a number of hours it will again prompt for the code.
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It doesn't bring up the SIM unlock screen anymore even when I insert new SIM cards. It reads my SIM as I can use theSIM toolkit and see my phone# but there is always the 'No Sim Error' icon at the top line of the phone.
okay well I guess there is no solution to it then... too bad I was hoping somebody would've had a suggestion or perhaps even an easy fix.
A heads up, if anyone here is with AT&T and wishes to stay with AT&T for the life of a Moto X I'll be putting a sharp Blue/White with Red accents MOTO X up on EBay pretty soon. It works great except it is apparently now impossible to unlock it to another carrier.
Cheers.
FooloX said:
okay well I guess there is no solution to it then... too bad I was hoping somebody would've had a suggestion or perhaps even an easy fix.
A heads up, if anyone here is with AT&T and wishes to stay with AT&T for the life of a Moto X I'll be putting a sharp Blue/White with Red accents MOTO X up on EBay pretty soon. It works great except it is apparently now impossible to unlock it to another carrier.
Cheers.
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Did you try speaking with AT&T customer care? Surely there has to be a solution to this
Have you tried any of the codes from other Motorola phones that may bring up the unlock screen? I thought most of them still allowed you to unlock but forced you to wait a long time if too many incorrect codes were entered.
One of the codes I found was #073887*
Or leaving the phone phone powered up and turning airplane mode on and off after waiting a long time to see if the unlock screen will come back.
Even if you do root the phone it won't unlock it, the only way is the proper 8 digit code. I have unlocked two of them without a problem but they were Rogers Canada phones which seem easy(and cheap) to get unlock codes for.
anirudh412 said:
Did you try speaking with AT&T customer care? Surely there has to be a solution to this
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I havent talked to AT&T as I bought the phone second-hand off of EBay. Plus I believe unlocking voids the warranty so I don't believe they assist me with it.
Steve-x said:
Have you tried any of the codes from other Motorola phones that may bring up the unlock screen? I thought most of them still allowed you to unlock but forced you to wait a long time if too many incorrect codes were entered.
One of the codes I found was #073887*
Or leaving the phone phone powered up and turning airplane mode on and off after waiting a long time to see if the unlock screen will come back.
Even if you do root the phone it won't unlock it, the only way is the proper 8 digit code. I have unlocked two of them without a problem but they were Rogers Canada phones which seem easy(and cheap) to get unlock codes for.
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Thanks for some good suggestions I hadn't heard or thought of. So far no luck but I'm gonna keep trying.
I found a neat app on Google Play. It's for the Samsung Galaxy series call 'Galaxsim Unlock' and apparently once you download the app it'll do all the unlocking for you — ie. No entering the code yourself. That would seem to bypass my problem. I emailed the developer, 'Spocky', asking if there are plans to have an app like that for the Moto X and/or if he might know a solution to my problem. Fingers crossed!
FooloX said:
I havent talked to AT&T as I bought the phone second-hand off of EBay. Plus I believe unlocking voids the warranty so I don't believe they assist me with it.
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Sim unlocking doesn't void the warranty. They should help if you still have service with them. If not, then don't bother. They don't care if you already switched to another carrier.
FooloX said:
I havent talked to AT&T as I bought the phone second-hand off of EBay. Plus I believe unlocking voids the warranty so I don't believe they assist me with it.
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Lol... Sim unlocking doesn't void warranty. Who told you that? Its worth a shot giving AT&T a call since you don't have many options.
Sent from my XT1053 using Tapatalk
aooga said:
Sim unlocking doesn't void the warranty. They should help if you still have service with them. If not, then don't bother. They don't care if you already switched to another carrier.
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It's not that I switched service from them, it's that I bought the phone second-hand from someone who had AT&T service. It's IMEI is clean though. I reside in Canada so I couldn't get AT&T service as they don't offer service here. I don't think they'll help although I'll probably try to contact them since I have nothing to lose.
I'm starting to suspect that if I was able to put an active AT&T nano SIM in it then I might be able to get the network unlock prompt back by using some of the #codes like ##debug# or #073887*. When I try those with my Bell Mobility SIM it says unable to access network. I think I'll try purchasing a $10 or $20 pay-as-you-go AT&T SIM online and see if it nets me any progress. I don't want to sink too much money into something that might not work but another $10 won't really hurt. Otherwise, I was considering a trip to NYC the weekend after Christmas so I might have another reason to go.
FooloX said:
I'm starting to suspect that if I was able to put an active AT&T nano SIM in it then I might be able to get the network unlock prompt back by using some of the #codes like ##debug# or #073887*. When I try those with my Bell Mobility SIM it says unable to access network. I think I'll try purchasing a $10 or $20 pay-as-you-go AT&T SIM online and see if it nets me any progress. I don't want to sink too much money into something that might not work but another $10 won't really hurt. Otherwise, I was considering a trip to NYC the weekend after Christmas so I might have another reason to go.
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With any luck it will work, who knows what rules Motorola has in place with respect to unlocking the phone.
You probably already know this but if you buy another just grab a Rogers or Fido phone, there is no problem getting the unlock code. The Rogers/Fido version also supports 2600 Mhz LTE which you should have access to. The AT&T phone has the hardware to support 2600 Mhz but the 4.2.2 version has it disabled. The 4.4 leak enabled it but I don't know if the official release left it enabled or disabled it. The Rogers/Fido also allows bootloader unlocking which is great if you want to flash leaks, root etc.
I've been able to pickup both of my Moto X's for great deals on craigslist locally.
Steve-x said:
With any luck it will work, who knows what rules Motorola has in place with respect to unlocking the phone.
You probably already know this but if you buy another just grab a Rogers or Fido phone, there is no problem getting the unlock code. The Rogers/Fido version also supports 2600 Mhz LTE which you should have access to. The AT&T phone has the hardware to support 2600 Mhz but the 4.2.2 version has it disabled. The 4.4 leak enabled it but I don't know if the official release left it enabled or disabled it. The Rogers/Fido also allows bootloader unlocking which is great if you want to flash leaks, root etc.
I've been able to pickup both of my Moto X's for great deals on craigslist locally.
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The only thing ROGERS doesn't have is Moto Maker ...and my 'business', I suppose. I dealt with Rogers for years and finally had enough of their lousy customer service. Honestly, Bell is now getting on my nerves too. I suspect I'll be a Telus client in the next couple years haha
FooloX said:
The only thing ROGERS doesn't have is Moto Maker ...and my 'business', I suppose. I dealt with Rogers for years and finally had enough of their lousy customer service. Honestly, Bell is now getting on my nerves too. I suspect I'll be a Telus client in the next couple years haha
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I hear you there, I've never been a Rogers customer in my life. I was with Telus for 21 years, same account/number. Just recently switched to Koodo because of a very special plan and Telus was not interested in offering anything remotely close to reasonable. Of course Koodo is Telus so I didn't really move much, the joke is on them, I get more service for less money.
FooloX said:
The only thing ROGERS doesn't have is Moto Maker ...and my 'business', I suppose. I dealt with Rogers for years and finally had enough of their lousy customer service. Honestly, Bell is now getting on my nerves too. I suspect I'll be a Telus client in the next couple years haha
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Did you sort your problem out?
anirudh412 said:
Did you sort your problem out?
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No I am still unable to get the 'Network Unlock Code' prompt when I insert the 'foreign' SIM into the Moto X. My last chance will be a trip to Buffalo next weekend where I can try inserting an active AT&T sim (who it's locked to) to confirm it'll still work on AT&T and whether that'll be enough to get the code prompt to come back when I put a Canadian SIM in afterward. Once I at least confirm that it still works on AT&T then I'll sell it to an AT&T customer if I can't get it to work in Canada.
I am having the same issue. Although I have an AT&T SIM and forgien SIMs all active and can't get the prompt to show up.
I purchased a unlock code, put in the foreign SIM, got the prompt. Then put in the code (1 time), it said "invalid code" and disappeared. I cannot get it to show up at all again. Would love it if the #07.... or any worked but so far none I have seen or tried do.
entropy1980 said:
I am having the same issue. Although I have an AT&T SIM and forgien SIMs all active and can't get the prompt to show up.
I purchased a unlock code, put in the foreign SIM, got the prompt. Then put in the code (1 time), it said "invalid code" and disappeared. I cannot get it to show up at all again. Would love it if the #07.... or any worked but so far none I have seen or tried do.
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Hi there, I received a brand new Moto X from Motorola this week. I contacted their customer service and after they verified the SMEI number to confirm the phone was not labelled as lost, stolen or from a delinquent account, they gave me an email that contained a promo code for me to use Moto Maker and customize to the version of my choosing. They also provided me a Fed Ex label to mail in my old Moto X that was not functioning properly : )
I recommend contacting Motorola directly. Thanks.

[Q] Unlocked At&t Moto X not connecting to new carrier

I sent my At&t Moto X 2014 to get unlocked and when I received it and was told that it was unlocked, I took it to T-Mobile to get a SIM card to finally use it and it didn't want to connect to the carrier. It keeps saying to try again at a later time but the T-Mobile representative says that it may not have been unlocked right. Does anyone know what I can do or if it has happened to anyone else?
Le Betits said:
I sent my At&t Moto X 2014 to get unlocked and when I received it and was told that it was unlocked, I took it to T-Mobile to get a SIM card to finally use it and it didn't want to connect to the carrier. It keeps saying to try again at a later time but the T-Mobile representative says that it may not have been unlocked right. Does anyone know what I can do or if it has happened to anyone else?
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Ive never heard of sending a phone somewhere to be unlocked. Generally you either request an unlock code from your carrier or buy one from one of the many sim unlocking websites out there.
Have you contacted the place you sent your phone? That should be your first step. How much did it cost?
_MetalHead_ said:
Ive never heard of sending a phone somewhere to be unlocked. Generally you either request an unlock code from your carrier or buy one from one of the many sim unlocking websites out there.
Have you contacted the place you sent your phone? That should be your first step. How much did it cost?
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It was a cell phone store that usually repairs phones or unlocks them and so on, unfortunately I got out of T-Mobile too late to go back to the phone place. It cost $45 to unlock, and by seeing all these threads, I can already tell I overpaid.
Le Betits said:
It was a cell phone store that usually repairs phones or unlocks them and so on, unfortunately I got out of T-Mobile too late to go back to the phone place. It cost $45 to unlock, and by seeing all these threads, I can already tell I overpaid.
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Ouch! That's extortion! Unlock codes are usually around $5 from a third party site, or if the phone is off contract your carrier will give you the code for free. All you do is put in the new sim, type the code in the dialer and you're done. $45 for that is ridiculous. You definitely overpaid, sorry to say.
I saw in the other thread that some people had luck when they created a new APN. Have you tried that?
_MetalHead_ said:
Ouch! That's extortion! Unlock codes are usually around $5 from a third party site, or if the phone is off contract your carrier will give you the code for free. All you do is put in the new sim, type the code in the dialer and you're done. $45 for that is ridiculous. You definitely overpaid, sorry to say.
I saw in the other thread that some people had luck when they created a new APN. Have you tried that?
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Yeah, I saw that, it was just my first time unlocking a phone and a friend had previously told me he got his unlocked there so I went there too. Never again, though. I did create a new APN and it connected to T-Mobile briefly for like 2 seconds before saying it had no service again. Now it doesn't connect at all. I don't think it has to do with it being unlocked wrong since other people have had the same problem. It definitely has something to do with the APN, I believe.
I had this problem and moto replaced my device. I still get disconnected from the new device but it's a lot better than the old one. I believe it's hardware issue. I'll have to call them again.
Le Betits said:
Yeah, I saw that, it was just my first time unlocking a phone and a friend had previously told me he got his unlocked there so I went there too. Never again, though. I did create a new APN and it connected to T-Mobile briefly for like 2 seconds before saying it had no service again. Now it doesn't connect at all. I don't think it has to do with it being unlocked wrong since other people have had the same problem. It definitely has something to do with the APN, I believe.
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Ever get it figured out?
_MetalHead_ said:
Ever get it figured out?
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There is another thread in the "Moto X General" forum about this. Its a widely seen problem on ATT moto x which is unlocked and updated to lollipop. Jump to page# 36 in that thread and there is a temporary fix for this problem.
kartus517 said:
There is another thread in the "Moto X General" forum about this. Its a widely seen problem on ATT moto x which is unlocked and updated to lollipop. Jump to page# 36 in that thread and there is a temporary fix for this problem.
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I'm not having a problem, I was just wondering if the OP ever solved his.

[Q] Unlocked ATT Moto X on Tmobile no service

Hey guys, I bought a second hand AT&T Moto X 2014 off ebay about a week ago with a clean IMEI. I unlocked the phone by buying a code online, but since then have not been able to get a stable signal. I purchased a new TMobile nano card, and had it activated. I'll get cell service for about 3 minutes, and can make calls, send a text... then the phone will get no service whatsoever for the rest of the day. I'll get surprise pockets of service for several minutes once or twice a day.
I spent some time with the TMobile technicians, who have registered the IMEI, have done a master restore (not sure what that meant) sent several signal downloads to the sim, and ultimately said the issue is with the phone. I also tried my wifes ATT sim card and rebooted, still resulting in no service on ATT either. The Moto X is running 5.02. I've tried messing with the APN settings in various formats that I've seen online. My new sim works with my Nexus 5 perfectly.
I contacted the ebay seller, who is willing to refund 50% of the purchase due to unlocking the phone online. Do I pretty much have a bricked phone? I can't seem to find a solution and have gone back to using my nexus 5 with a shattered screen.
Thanks for the help.
Try changing the network from gsm/LTE (default) to wcdma preferred. I found the phone to pick up better signal when I change it to wcdma. Download the app secret phone info from the playstore. I also have the at&t variant and I unlocked it buying an online code and it works flawlessly with my carrier
Sent from my XT1097 using XDA Free mobile app
xFuGiToiDx said:
Try changing the network from gsm/LTE (default) to wcdma preferred. I found the phone to pick up better signal when I change it to wcdma. Download the app secret phone info from the playstore. I also have the at&t variant and I unlocked it buying an online code and it works flawlessly with my carrier
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Click to collapse
Thanks so much!!
After having tried reflashing to stock, fastbooting just the radio, doing numerous factory resets, downloading the app you suggesting and switching the networks gets me reliable cell coverage! Now I just have to work on figuring out how to get data coverage.
Thanks again!
How is the world did you know to do this? This happened to me after I unlocked my AT&T XT1097. Once unlocked with T-Mobile SIM, the phone no longer shows any service with either AT&T or T-Mobile. Very frustrating, was ready to send the phone back and luckily decided to Google and of course, this is exactly what the issue was. THANK YOU, THANK, THANK YOU.
Why is this even an issue with this phone? Makes no sense. You truly saved the day.
Getting the unlock code
Can you guys please tell me where you got the unlock codes from? There are a bunch of sites online, and I don't know which one to purchase it from.
Thanks
sahajs said:
How is the world did you know to do this? This happened to me after I unlocked my AT&T XT1097. Once unlocked with T-Mobile SIM, the phone no longer shows any service with either AT&T or T-Mobile. Very frustrating, was ready to send the phone back and luckily decided to Google and of course, this is exactly what the issue was. THANK YOU, THANK, THANK YOU.
Why is this even an issue with this phone? Makes no sense. You truly saved the day.
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mrlee510 said:
Hey guys, I bought a second hand AT&T Moto X 2014 off ebay about a week ago with a clean IMEI. I unlocked the phone by buying a code online, but since then have not been able to get a stable signal. I purchased a new TMobile nano card, and had it activated. I'll get cell service for about 3 minutes, and can make calls, send a text... then the phone will get no service whatsoever for the rest of the day. I'll get surprise pockets of service for several minutes once or twice a day.
I spent some time with the TMobile technicians, who have registered the IMEI, have done a master restore (not sure what that meant) sent several signal downloads to the sim, and ultimately said the issue is with the phone. I also tried my wifes ATT sim card and rebooted, still resulting in no service on ATT either. The Moto X is running 5.02. I've tried messing with the APN settings in various formats that I've seen online. My new sim works with my Nexus 5 perfectly.
I contacted the ebay seller, who is willing to refund 50% of the purchase due to unlocking the phone online. Do I pretty much have a bricked phone? I can't seem to find a solution and have gone back to using my nexus 5 with a shattered screen.
Thanks for the help.
Click to expand...
Click to collapse
ayushag96 said:
Can you guys please tell me where you got the unlock codes from? There are a bunch of sites online, and I don't know which one to purchase it from.
Thanks
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Click to collapse
Try eBay.

[Q] Unlocked N6 from Amazon on Sprint, a no go?

I am trying to activate an N6 from Amazon on Sprint, and they are saying only Sprint devices can be activated. Maybe I didn't do enough homework before buying this, but is that correct? I was under the impression that unlocked phones could go anywhere*. Can someone confirm before I send my phone back to Amazon?
Thanks!
*any major US carrier, btw mine is the XT1103 variant
bump, anyone?
Heading into the store today, but want to be armed with as much info as possible.
All devices should work on all networks, they are lying to you if they say it's not going to work.if
If they decline to give you a SIM and you already have a sprint phone with a SIM card, just put the SIM in your nexus. If your SIM is too big for the nexus, but a SIM cutter for $5 from amazon or eBay to cut your SIM to fit the nexus.
I'll keep updating this thread for reference if anyone else has a similar problem.
I went to the Sprint store today and the people there, at least my local one, are so much more helpful than customer care reps. Anyway, they were not able to activate it in the store either. Their system wasn't 100% explicit in giving the reason, but the guy I worked with believe the ESN to be in their system, but the phone was active on a 3rd party carrier (one of the smaller carriers). Since it was an Amazon Warehouse deal and appeared to be an open box, this is entirely plausible that someone activated and returned the phone. Him and another employee at the store said Amazon phones should activate no problem, so I am returning mine for a new one.
I did run an ESN check though Swappa, and they show it as clear and ready to activate, so it is hard to say what is really going on. I contacted Amazon and I have a BNIB replacement coming for mine, so hopefully all should be well.
I don't know if this applies to my situation since the Sprint store thought the ESN was in their system already (and several articles I've seen state that Sprint has whitelisted devices not from Sprint or Google Play), but here is some information from the SprintAMA account on reddit they may come in handy for someone about activating a non-sprint nexus. https://np.reddit.com/r/Sprint/comments/2mpr7s/update_regarding_the_nexus_6_from_motorola_on/”
jst07 said:
I'll keep updating this thread for reference if anyone else has a similar problem.
I went to the Sprint store today and the people there, at least my local one, are so much more helpful than customer care reps. Anyway, they were not able to activate it in the store either. Their system wasn't 100% explicit in giving the reason, but the guy I worked with believe the ESN to be in their system, but the phone was active on a 3rd party carrier (one of the smaller carriers). Since it was an Amazon Warehouse deal and appeared to be an open box, this is entirely plausible that someone activated and returned the phone. Him and another employee at the store said Amazon phones should activate no problem, so I am returning mine for a new one.
I did run an ESN check though Swappa, and they show it as clear and ready to activate, so it is hard to say what is really going on. I contacted Amazon and I have a BNIB replacement coming for mine, so hopefully all should be well.
I don't know if this applies to my situation since the Sprint store thought the ESN was in their system already (and several articles I've seen state that Sprint has whitelisted devices not from Sprint or Google Play), but here is some information from the SprintAMA account on reddit they may come in handy for someone about activating a non-sprint nexus. https://np.reddit.com/r/Sprint/comments/2mpr7s/update_regarding_the_nexus_6_from_motorola_on/”
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any us bought n6 WILL work just fine on sprint. if they are telling you no, then they are just clueless.
can you not request a sim card from sprint? do they not give those out? seems like people have this issue on sprint and verizon
simms22 said:
any us bought n6 WILL work just fine on sprint. if they are telling you no, then they are just clueless.
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Yep. I've dealt with poorly trained customer reps with Verizon before as well. The first guy I spoke with (which was on Sprint Chat) was pretty explicit that the phone had to be from Sprint. The next person I spoke to on Chat didn't really offer much information, other than suggesting I go to a store. The guys at the store were super helpful and said it shouldn't be a problem. It seems that in this case the phone may be already active on another network, but hard to say for sure. We'll see how it goes when my replacement gets here Saturday.
PolishDude said:
can you not request a sim card from sprint? do they not give those out? seems like people have this issue on sprint and verizon
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I've seen others had problems getting a SIM from Sprint. When I first came to Sprint I bought an LG G2 from Swappa (Sprint variant LS980) and they gave me a SIM with no hassle. I had cut down my SIM from that phone for the N6 but they went ahead and gave me a new one anyway* and said they'll give me one any time.
*A new nano sim for the replacement N6 when I receive it. I'm just letting my LG limp by without LTE until then.
jst07 said:
I've seen others had problems getting a SIM from Sprint. When I first came to Sprint I bought an LG G2 from Swappa (Sprint variant LS980) and they gave me a SIM with no hassle. I had cut down my SIM from that phone for the N6 but they went ahead and gave me a new one anyway* and said they'll give me one any time.
*A new nano sim for the replacement N6 when I receive it. I'm just letting my LG limp by without LTE until then.
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post in the sprint reddit :https://www.reddit.com/r/Sprint/
the mods are helpful and some employees there may be able to direct you. corp stores should be able to assist too.
When I got my N5, I had to go through 3 sim cards before I got one to work. Sprint CS is so behind the times when it comes to new technology, IMO.
Got my new nexus in today and activated without issue. Sprint wouldn't let me activate online for some reason so I took it to the store and it went fine.
This phone kicks ass btw
the store needs to put a click it ticket in to add the esn to their network, takes about 48 hours, and youll need a sim from them which the store can order or customer care can order.the part number for the sim is SIMGLW426C
Yeah sprint is a pain to activate devices not bought in their store, I've had friends with similar issues but with a Nexus 6 they've always been able to get it in the end.
Just a hassle...
zikronix said:
the store needs to put a click it ticket in to add the esn to their network, takes about 48 hours, and youll need a sim from them which the store can order or customer care can order.the part number for the sim is SIMGLW426C
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orangekid said:
Yeah sprint is a pain to activate devices not bought in their store, I've had friends with similar issues but with a Nexus 6 they've always been able to get it in the end.
Just a hassle...
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For whatever reason I couldn't activate the phone myself online, but the store was able to in about 15 mins. Glad I didn't have to wait a couple days for a click it ticket to go though.
You should request an invitation to the Google Project Fi! Then you can use both Sprint and T-Mobile as well as WiFi for calling. I'm just porting an unlimited data Verizon number over to Fi...
Sent from my Nexus 6 using Tapatalk
jst07 said:
I am trying to activate an N6 from Amazon on Sprint, and they are saying only Sprint devices can be activated. Maybe I didn't do enough homework before buying this, but is that correct? I was under the impression that unlocked phones could go anywhere*. Can someone confirm before I send my phone back to Amazon?
Thanks!
*any major US carrier, btw mine is the XT1103 variant
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I'm trying to find the link, but Project Fi users were informed that the N6 model being sold on Amazon would NOT work because it lacked the appropriate Sprint radio. The model # was different tho... have you double checked yours?
shel692 said:
I'm trying to find the link, but Project Fi users were informed that the N6 model being sold on Amazon would NOT work because it lacked the appropriate Sprint radio. I'll keep looking, I think you can probably activate, but you won't get LTE.... I'd send it back... or sell it.
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I appreciate the help, but this has been resolved. For the record, the Nexus 6 from Sprint or others absolutely works on Sprint so long as it is the XT1103 North American model, including LTE and CDMA. The XT1103 is the same phone sold by Sprint.
The original issue I had with Sprint had to do with my phone from Amazon being an open-box and previously/currently activated on another carrier.
shel692 said:
I'm trying to find the link, but Project Fi users were informed that the N6 model being sold on Amazon would NOT work because it lacked the appropriate Sprint radio. The model # was different tho... have you double checked yours?
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its NOT a different model, its the same exact model. every nexus 6 that is sold in the united states is the exact same model, with the same radio, with the same available bands. and yes, it will work on project fi just fine. what you just said has nothing based in fact behind it. the only other version fir the n6, is the european/workd version, that isnt really sold in the united states, unless its in ebay or similar.

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