[H] HTC One Unresponsive Home/Back 2cm - One (M7) Q&A, Help & Troubleshooting

Hi, a person offered me an HTC One factory unlocked, but he told me that he attempted to update and after that the Home and Back buttons stopped working and starting from the bottom of the touchscreen up to 2cm don't work either. I don't know this guy, so i don't trust him, do you say it's a software problem? Or maybe relationed with harware problem or cause of a drop? Thanks!

Related

hTC complete worthless

Today i called hTC about fixing the keypad problem, having the top left cornor uplifted from a bad installment, and found out that hTC warranty doesn't cover hardware failure's or malfunction which i found ****ing rediculous... Also called them about the yellow tint on my 2nd diamond and they said they can't do anything about it, but they could swap the screen out for 163 dollar, and swap the keypad out for 132 dollar.... anyone having problems with this ****?
My first touch diamond had the yellow tint and my operator sent me a new diamond with the button problem as they sooner repaired.
Count me in...I called HTC to fix my oil-like film in the middle of the screen while my phone is still under warranty. They refused to do anything about it or even acknowledge that the phone is defected. Can someone provide a phone or email to higher up chain of command to get it fix?

[Q] Milestone a853 Touch Screen not responding

Hello there, this is the order of the day...
Just when I'm about to sell this phone (going for an Inspire) which has gave me a great service -but for the bootloader issue- this morning when I wake up, I tried to unlock the screen and no reponse.
Last night I just leave the phone on the desk and remain untouched, no damage no nothing, just the touchscreen stopped responding.
I just did a factory reset through the recovery console since I can not access the software and it seems to not help. Still no touch screen.
The phone is pristine, was rooted but not further mods and still with eclair.
Is there anyway to determine whether this is a hardware problem or software problem?
How to unlock the screen using the keyboard or buttons combination?
Is there any common hardware issues related with the touchscreen on this phone? Since it has the slide thing I assume it might have few but I barely use the physical keyboard so I'm lost.
Any help/input highly appreciated.

[Q] swapped motherboard now touch screen un responsive

yes hello, big headaches here, bricked a g1 then got a hold of another g1 with cosmetic issues to use the motherboard, this new one was locked, so i unlocked it (using the trackball tho so i dont know if it also had a touchscreen issue to begin with)took the motherboard out of it and put it in my old g1 that i know for a fact had no touch screen issues, and now the touch screen is completely unresponsive in my original g1, so i took the mother board out again put it back in the one it came out of, and its touch screen is also completely unresponsive, my question is can the motherboard be the reason a touch screen isnt working? if so how and why?
also, the mother board i swapped works in my original g1, it has a signal, takes me to the touch the green android symbol to begin set up, also does this is the cosmetically challenged one i bought but neither one has any response to touch.
any help i would really appreciate.
thank you,
john.

[Q] Screen's backlight flickering...

I bought an HTC Desire C on Cricket the other day and the touch screen didn't work in the middle of the phone. I went to exchange it and the new phone has been working flawlessly until I noticed something VERY annoying. When I press the power button or let the screen timeout, the blacklight flickers on for about half a second or so, and then goes off again. My girlfriend got the same phone and hers did not do the same thing. I don't know if it is a hardware or software issue but it annoys me so much. If anyone knows of a fix, it would be greatly appreciated.
acharlest said:
I bought an HTC Desire C on Cricket the other day and the touch screen didn't work in the middle of the phone. I went to exchange it and the new phone has been working flawlessly until I noticed something VERY annoying. When I press the power button or let the screen timeout, the blacklight flickers on for about half a second or so, and then goes off again. My girlfriend got the same phone and hers did not do the same thing. I don't know if it is a hardware or software issue but it annoys me so much. If anyone knows of a fix, it would be greatly appreciated.
Click to expand...
Click to collapse
hardware issue i guess
it is indeed a hardware issue my tablet does the same i think its a faulty connection in the screen or something defantally annoying

Problem with HTC One touch screen and capacitive buttons

Hi,
so I have a huge problem regarding my HTC ONE it's touch screen and capacitive buttons
some times touch and buttons work and sometimes it's not but mostly not
when I press hardly on the bottom of the screen near the home button it response shortly then return back to not working
When it suddenly works and the touch moves smoothly the phone vibrates just like if someone presses the screen and buttons and it returns to home or keep pressing in such a mad way
I couldn't figure out if it's software problem or hardware problem
and I seek help
I think that this touch screen touch problem is mainly because of capacitive touch problem
note:
the phone did face some hard actions, it falls from my hand in the ground few days ago but there wasn't any problem at the time
I have seen problems like this caused by electrical interference (using the phone too close to medical equipment), and by chargers (electronic interference from input current that's not "clean"). In your case, I would guess it's hardware damage. Have you upgraded the OS while keeping very old firmware (drivers)?
fenstre said:
I have seen problems like this caused by electrical interference (using the phone too close to medical equipment), and by chargers (electronic interference from input current that's not "clean"). In your case, I would guess it's hardware damage. Have you upgraded the OS while keeping very old firmware (drivers)?
Click to expand...
Click to collapse
I did upgrade it to the latest 4.4.2 official software via official channel
EngASM said:
I did upgrade it to the latest 4.4.2 official software via official channel
Click to expand...
Click to collapse
If you upgraded officially, the driver update was included in that.
fenstre said:
If you upgraded officially, the driver update was included in that.
Click to expand...
Click to collapse
So what's next to check ?!
EngASM said:
So what's next to check ?!
Click to expand...
Click to collapse
I think it's broken. If a factory reset doesn't solve this, it needs warranty service or a new digitizer (cheaper than the LCD panel, if they can be replaced separately).
fenstre said:
I think it's broken. If a factory reset doesn't solve this, it needs warranty service or a new digitizer (cheaper than the LCD panel, if they can be replaced separately).
Click to expand...
Click to collapse
If a factory reset didn't solve the problem do you think that installing custom ROM would solve the problem ?!?!?!
could I replace the touch screen only ?! or should I replace the whole LCD with touch, since the LCD doesn't really have any problem
I though of installing custom ROM and try to disable capacitive button and see if the touch problems with the screen goes off
I feel like that since when I press hardly on the right bottom of the screen solve the problem momently maybe it's an out of place lcd or touch thing since it fall from my hind before !!

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