Cannot get note 3 to connect to mbp - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

I have a mac book pro and parallels installed with windows 7 and I can not get either to connect with the mbp. Any suggestions does not in going on osx and keeps trying to install the drivers on windows with the latest samsung drivers installed. I'm at a lost. First phone I have had this happen with. Gear mounts perfectly to both.
Sent from my SAMSUNG-SM-N900A using xda app-developers app

If you have Kies installed open the .dmg installer and uninstall. Might be the problem. If that doesn't work I would shutdown parallels and see if it will connect to osx.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

what are you trying to do? transfer files? and does the laptop recognize your phone at all?

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Laptop will not recognize D3 after OTA

My D3 is my internet lifeline, because I use it for my home internet via PDAnet. After updating with the OTA, when I plug my phone into my laptop, the phone doesn't even acknowledge that it is connected, and my computer doesn't recognize that there is a device connected. I tried rebooting, didn't work.
I am not rooted.
Any suggestions?
Sent from my DROID3 using Tapatalk
I had to reinstall the drivers.
Sent from my DROID3 using xda premium

[Q]

hi all,
I don't seem to be able to copy anything from my HTC One via the USB cable..
When I connect the device 'usb debugging' is enabled on the phone, and the device shows up in Windows Explorer. If I browse the folder structure, it will hang.
If I connect the phone, wait until 'usb debugging' is enabled, and disable it, the phone reconnects, and I can browse with more success, and even copy a few files, but anything more than a few and it hangs again.
I've tried doing both of these with the HTC Sync app, and guess what.. it hangs. This is the same on two different Windows 8 PCs, with the original HTC cable.
Is there a known working driver or anything that I should be aware of?
Thanks, as always, in advance.
M
Some people have had issues on Windows 8, but not me. Install the latest "HTC Sync Manager". I think the version is something like 2.0.61.
Yeah I tried that. It managed to connect and start syncing, but then hung. Think I'll try the wife's Windows 7 laptop, maybe it doesn't like Windows 8.
Sent from my HTC One using Tapatalk 4 Beta
It's fine for me. Stay away from USB3 ports.
Its not usb3 either, as my laptop doesn't have any USB3 ports :/
Sent from my HTC One using Tapatalk 4 Beta
No problems on my laptop (win 7 x64) via usb 2,
Also working with desktop pc , same os and via usb 3.
Would suspect your problem caused by HTC driver
This thread about HTC drivers may help
http://forum.xda-developers.com/showthread.php?p=39158024
Sent from my HTC One using xda app-developers app
Seems like a Windows 8 issue. Works flawlessly on my wife's Windows 7 laptop...
Sent from my HTC One using Tapatalk 4 Beta

HTC One not being recognized on PC as storage device

So I just got the One and when connecting it to my laptop (running XP), my phone would display a message saying that it needs to be unlocked first. I downloaded the HTC sync manager for the drivers but still no go. How do I get my laptop to see the One?
Sent from my HTCONE using xda app-developers app

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So I used to have a evo 4g and a windows vista PC. I remember stream music from my phone to my PC speakers without touching the PC( except after setup). I've tried doing this with my win 8.1 desktop and win 8 laptop and my one. I can't get it to work and Google has been no help.
Has anyone gotten this to work? Any ideas?
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Sent from my HTC One using XDA Premium 4 mobile app

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I have installed jcsullins latest cm11 20150113 no problem, but I can't see tp on laptop? It makes a sound when I plug it in to laptop and says its connected as a USB media on my TP but can't see it on my laptop? Also its not in ports in device manager. Any suggestions would be greatful.
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