Hi,
I have noticed a small crack on my phone's camera glass. Camera is still working but not great.
Has anyone experienced this problem and knows how to fix this?
Thanks.
Sent from my Nexus One using XDA Premium App
The glass, little circle thingy on the back cover of my n1 has been shattered for awhile and it really hasn't seemed to make much of a difference in the quality of the photographs, not sure how that works but YMMV.
If somehow the lens on your phone got broken you may be out of luck, perhaps ebay parts phone or something?
Ok maybe I'm an idiot or maybe it's a design problem but yesterday I noticed my HTC one camera glass lens has cracked. Looks like an X across the lens. It's somehow affecting the camera as it reflects light a d cause ghosting in my images under bright light.
I've seen the ifixit teardown and it looks like one hell of a job just to get the phone apart to replace the lens or even the cover.
So if you guys were me, what would you do ? Live with it ? Or send it back for repair ? Or anything I can do by myself ?
Sent from my HTC One using xda app-developers app
Please search the threads before creating something that has already been discussed for a while.
Here you go.
http://forum.xda-developers.com/showthread.php?p=40630662
HTC One cracked camera lens
randychuah said:
Ok maybe I'm an idiot or maybe it's a design problem but yesterday I noticed my HTC one camera glass lens has cracked. Looks like an X across the lens. It's somehow affecting the camera as it reflects light a d cause ghosting in my images under bright light.
I've seen the ifixit teardown and it looks like one hell of a job just to get the phone apart to replace the lens or even the cover.
So if you guys were me, what would you do ? Live with it ? Or send it back for repair ? Or anything I can do by myself ?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I think my recent experience might be helpful to a lot of people (hopefully)!
My 3 weeks old HTC One camera lens cracked as well, and like almost every blog that I've read when I Google searched (HTC One cracked camera lens), I was surprised by the large number of the same problem. One thing that I am now beginning to learn, is that HTC is well aware of this issue (I called their customer service center and asked that my case to be elevated to their product people and senior managment) and luckily my customer service rep was really cool (she was in their New Brunswick, Canada location) and understanding, so she took 2 pages of notes from my conversation and assured me that HTC would contact me by phone to ask me more about it, and would do the responsible thing to take this seriously.
I learned this along the way...we need to stop telling everyone there is a "flaw in their design" and instead tell your vendor that your phone is "defective"! That was my approach and after a brief conversation with the manager the exchange occured. I now have a brand new replaced phone, my (3 weeks old) phone is being returned to HTC as a "defective phone", and nobody is pointing fingers or blaming the other. This may or may not work for you, but it worked for me, and therefore I highly recommend that you consider trying this approach...of course it might also depend on the caliber of the sales rep you are dealing with, so ask for a decision maker (supervisor or manager). The other part of the story that played out for me was to print out as many pages of this XDA developers blog identifying this same cracked camera lens problem and carry it with you so that they can see there are likely hundreds of other HTC One owners with this same problem. Of course not everyone that has this cracked lens issue inputted their information online, but that also does not mean there aren't several other cases, and the decision maker will understand that you are not the only one making a request, that this is a well known problem. You need to stick to your guns and tell them your phone is one of the defective phones and show them the vast number of people with this problem...
Good Luck!!
Has anyone else noticed an accumulation of dust and/or other particulates under the front facing camera lens cover? I've had my phone since May, always in a case, and now there is enough stuff between the actual lens and the cover that it is now showing up on pictures.
I know that, out of the two speaker grilles, this is the one that has a screw holding it on, but does anyone know of a way to clean this out? I fear I may have to give it over to Sprint or even HTC to get it cleaned out, because I doubt they would trade it in over this.
Sent from my beige box using xda premium
Sorry to bump my own thread, but I have a hard time believing no one else has either experienced this or has any idea of what I should do...
Mine has this problem too. If it gets bad enough that it starts affecting picture quality I'm going to go to the Sprint store and see if they do something about it.
Just got my HTC one (blue best buy version) and aside from the top of the screen being a hairs width higher than the top speaker grill, it seems perfect. No camera issues (pitch black laid on a table), no apparent gaps in the plastic surround, and no other defects I can find. Anyone else care to sound off with hardware version and any defects you have?
4 and not any that I have noticed
Sent from my HTCONE using Tapatalk 4
4 also is there other hardware versions?
P.Mobile said:
4 also is there other hardware versions?
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I was almost positive there was a 0003 but I could be wrong.
0004, Mine is from launch
0004 and the only complaint is thecamera. That was against my hand so its purple but at night, especially outside, it is a very noticeable blue. Plus the very noticeable "blocks" are pretty disappointing. I also have a problem with most pictures coming out blurry, has a small focus area that is clear and everything else seems faded.
Sent from my HTCONE using xda app-developers app
4... I have the red one. No camera issues and everything fits like a glove.
Well seems like there's probably only the 0004. So much for my theory that maybe that had anything to do with anything. I wish there was (or maybe there is) a way to see more detailed build date information. Maybe that would shed some light on things.
Got mine about three weeks ago.
DWake014 said:
0004 and the only complaint is thecamera. That was against my hand so its purple but at night, especially outside, it is a very noticeable blue. Plus the very noticeable "blocks" are pretty disappointing. I also have a problem with most pictures coming out blurry, has a small focus area that is clear and everything else seems faded.
Sent from my HTCONE using xda app-developers app
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Not to discredit your complaints. They're real issues. But are you sure the focus issue isn't related to depth of field? It's especially exaggerated on the f/2.0 aperture of our camera. But there are others too that confirmed it's a real defect, almost like the glass is out of place in the lens.
Sent from my HTCONE using xda app-developers app
This is mine. So sick of it.
Sent From My HTC One!
Have 0004 and have a very tiny gap, screen isn't flush with the grill, but not by a lot and my camera has the annoying blue and purple colors in darkness but I'm not complaining. 4.3 is supposed to fix the camera issue so we'll see what happens.
The picture is the camera pressed against my palm.
Sent from my HTC One using XDA Premium
I have 0004, and I don't have any camera problems. I do have the bottom-speaker-louder-than-top-speaker issue, though. I've also noticed that the bottom right of my screen is slightly warped inward, because the plastic on the bottom-right of the device tapers its width down slightly. But that hasn't caused me any problems.
I do have some of those aluminum-plastic gaps that some have complained about, but those don't really bother me. I keep the device in a case most of the time, anyways.
Every other little flaw (lackluster graphics performance, popping sound when WiFi is enabled), I feel, is the fault of software, which will ideally be corrected, if US carriers ever give us non-rooters 4.3.
Got mine on launch day and it's been perfect! No rough edges, no gaps (at least from what my naked eye can see), no sound or connectivity issues. My experience had been excellent. This device will encourage me to keep buying and supporting HTC devices in the future. Attached a pic of my camera held up to my palm. No odd coloring at all.
Sent from my rooted HTC One.
My purple issue is very bad, am also on 0004. Took it to sprint, and I will be getting a replacement on Thursday, hopefully this one will be purple camera free
Sent from my HTCONE using XDA Premium 4 mobile app
Mine against my palm. Wonder why some have that color issue?
Sent from my HTCONE using xda app-developers app
TriBeard said:
Just got my HTC one (blue best buy version) and aside from the top of the screen being a hairs width higher than the top speaker grill, it seems perfect. No camera issues (pitch black laid on a table), no apparent gaps in the plastic surround, and no other defects I can find. Anyone else care to sound off with hardware version and any defects you have?
Click to expand...
Click to collapse
I've only seen 0004.
I was showing my friend some of these pictures, and he said that it looks kinda like a pinched/damaged LVDS cable. With the way everything is packed so tight inside modern smartphones, and especially the One in particular, this sounded plausible to me. It does go against HTC's theory that it is a software issue, and I hope for the sake of those with issues it is just software. What do you guys think?
flyboy21141 said:
I have 0004, and I don't have any camera problems. I do have the bottom-speaker-louder-than-top-speaker issue, though. I've also noticed that the bottom right of my screen is slightly warped inward, because the plastic on the bottom-right of the device tapers its width down slightly. But that hasn't caused me any problems.
I do have some of those aluminum-plastic gaps that some have complained about, but those don't really bother me. I keep the device in a case most of the time, anyways.
Every other little flaw (lackluster graphics performance, popping sound when WiFi is enabled), I feel, is the fault of software, which will ideally be corrected, if US carriers ever give us non-rooters 4.3.
Click to expand...
Click to collapse
I noticed this morning the balance sounded off, my bottom speaker also sounds louder that the top. Is there a easy way to fix this?
0004 launch phone. Only complaint is the purple or red in low light camera shots.
My phone dropped from about a meter (3 feet) off the ground the other day on to some concrete. Luckily there were no cracks or scratches on the phone so I thought it was fine.
A little while later I used the camera and noticed it looked a bit weird. The screen had lines all over it and the photos came out with a red tint. I thought that maybe it was just the app screwing up, so I tried a different camera app but came out with the same results.
I recorded a video of it happening: (but I can't post links since I'm a "new" user. So here's a gif and the picture I took.)
The front camera is completely fine, so I guess something in the rear got damaged when it hit the ground.
Is this problem fixable? Or is the rear camera broken for good? I'm thinking of buying a replacement lens online somewhere and opening the phone and swapping it for the broken one, but I'm not sure if the water resistance will remain intact.
That's unlucky man I'm guessing you will need a new lens and I'd probably get someone proper to do it so you can blame them if anything happens
Sent from my C6603 using xda app-developers app
I doubt it's the lens. Broken camera module.