[Q] Camera issues - Xperia Z Q&A, Help & Troubleshooting

My phone dropped from about a meter (3 feet) off the ground the other day on to some concrete. Luckily there were no cracks or scratches on the phone so I thought it was fine.
A little while later I used the camera and noticed it looked a bit weird. The screen had lines all over it and the photos came out with a red tint. I thought that maybe it was just the app screwing up, so I tried a different camera app but came out with the same results.
I recorded a video of it happening: (but I can't post links since I'm a "new" user. So here's a gif and the picture I took.)
The front camera is completely fine, so I guess something in the rear got damaged when it hit the ground.
Is this problem fixable? Or is the rear camera broken for good? I'm thinking of buying a replacement lens online somewhere and opening the phone and swapping it for the broken one, but I'm not sure if the water resistance will remain intact.

That's unlucky man I'm guessing you will need a new lens and I'd probably get someone proper to do it so you can blame them if anything happens
Sent from my C6603 using xda app-developers app

I doubt it's the lens. Broken camera module.

Related

Dust in front facing camera

Hey guys, I'm having a massive problem with dust in my front facing camera. It renders it practically unusable, everything looks white when I switch to the front facing camera.
Any ideas on how to remove the dust? I don't even have any idea how it got in. Best bet is through the ear piece I guess.
Sent from my GT-N7000 using xda premium
not sure if it will help you
but for most of my high end cameras i use a Giottos Rocket blower to get rid of the dust in most parts
Thing is, is behind a glass piece sigh
Sent from my GT-N7000 using xda premium
arghh! this seems very problematic since unless you dismantle the Note, it will be nearly impossible to wipe the dust. Didn't you use a protective cover and screen protection from the beginning or the dust was present the 1st day you got the Note?
Final5k said:
arghh! this seems very problematic since unless you dismantle the Note, it will be nearly impossible to wipe the dust. Didn't you use a protective cover and screen protection from the beginning or the dust was present the 1st day you got the Note?
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Click to collapse
Thats the thing. I dont remember if it was present the day I bought it. Yeah I did use a protective cover. You guys don't have a problem with dust in the front camera?
Maybe it's a fault? Can you physically see the dust on the glass in front of the camera? Mine looks clear like this image:
http://i-cdn.phonearena.com/images/reviews/108271-image/Samsung-Galaxy-Note-LTE-Review-Design-16.jpg
You probably can take it to warranty Samsung service and say it never worked.
I don't use a protective cover and have had no dust issues. I've noticed some dirt/dust getting into the back cover area which i just blow out occasionally. Maybe if you clean/blow out those areas and ports it might dislodge any debris?
rowee270 said:
Maybe it's a fault? Can you physically see the dust on the glass in front of the camera? Mine looks clear like this image:
http://i-cdn.phonearena.com/images/reviews/108271-image/Samsung-Galaxy-Note-LTE-Review-Design-16.jpg
You probably can take it to warranty Samsung service and say it never worked.
I don't use a protective cover and have had no dust issues. I've noticed some dirt/dust getting into the back cover area which i just blow out occasionally. Maybe if you clean/blow out those areas and ports it might dislodge any debris?
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Yes, I can physically see the dust. The front facing camera is greyed over. Sighh
Well if you're feeling adventurous, you can dissemble the Note yourself and clean it. There are a few tutorials on youtube under "disasemble galaxy note" such as this one:
http://www.youtube.com/watch?v=UFDr3PQMTxw
It doesn't seem that hard and you don't need any special equipment.
This definitely sounds like a clear cut warranty claim case.
Nothing is supposed to be able to enter that little space in front of the camera if the phone has not broken or been broken since day one. Thats my point of view anyway.
rowee270 said:
Well if you're feeling adventurous, you can dissemble the Note yourself and clean it. There are a few tutorials on youtube under "disasemble galaxy note" such as this one:
http://www.youtube.com/watch?v=UFDr3PQMTxw
It doesn't seem that hard and you don't need any special equipment.
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Click to collapse
I followed the video and dissembled the phone. Luckily it all went well and I was able to remove all the dust. The front camera is working perfect now. Thankss!
Julian2103 said:
I followed the video and dissembled the phone. Luckily it all went well and I was able to remove all the dust. The front camera is working perfect now. Thankss!
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Click to collapse
Awesome
Just a generall concern...shouldn't the warrenty cover a scenario like this?
Julian2103 said:
I followed the video and dissembled the phone. Luckily it all went well and I was able to remove all the dust. The front camera is working perfect now. Thankss!
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Click to collapse
I had same problem, and also eventually dissasembld to clean. I did otice (prior to dissassembly) that the glass screen was slightly loose against the chrome bezel at along the top edge (i.e. where the earpiece & front cam are located). pressing on that edge (particularly at the RHS near the cam) there was some "give" - i.e. you could push the glass and it would depress into the bezel by 1mm-2mm and then spring back up.
I suspect that is why dust has ben able to enter. Unfortunately, after cleaning and reassembly, the same "give" is still there. I'd hoped that it was just a badly assembled unit and that it would now be properly sealed, but no joy.
did/does your phone have a similar issue by any chance?
Also, I did the cleanout yesterday, same day as I upgraded to ICS (UK CPW XXLQ2 baseband XXLPT). I'm now noticing terrible wifi/cell radio performance (lost 25% battery in 45 mins just browsing with min screen brightness, lots of wifi dropouts, loads of heat dissipating to rear of case). This in same place (my bed!) as I always surf same sites every morning and where on Gingerbread I'd have no dropouts and my battery drain would be minimal (<5%).
Again, I'm wondering whether ICS is to blame or whether I've somehow messed up during reassembly (maybe poorly reconnected one or more of the ribbon connectors leading to the radio chip?). Have you noticed any difference in Wifi/cellular reception since reassembly?
Battery drain and wifi performance continued to be terrible, so I took it apart again and reassembled once more, this time with greaer care. I think I had done a bad job 1st time round as it's now got much better wifi signal, back to how it was originally.
Battery drain is slightly better too but still much worse than on GB but I think that is just a defect of the stock ICS, just coincience that I did the ICS install same day that Itook the note apart.
Did anyone try to blow out the dust and did that work?
I'm not to keen to pick the phone apart for it.

replaced camera lens cover, now mostly foggy pictures

Alright, I was an idiot and managed to crack my glass camera lens cover. I purchased this : http://www.amazon.com/gp/product/B00RKFAZ5I/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 and did the replacement, but my pictures appear sort of "hazy" or "foggy" for lack of a better term. I can still get it to focus really well, but the pictures don't pop like they used to.
The only thing I did while replacing that could have caused problems was using compressed air while the old cover was off to ensure none of the shattered glass was left in the actual camera lens mechanism. I made sure to hold the can at an angle so that none of the liquid came out, but i did notice the lens mechanism moving around (almost like a hockey puck) as the air interacted with it. I assumed this sort of free floating lens design had something to do with the optical image stabilization, so it didn't seem like a big deal. I put the new cover on with clean hands and thought everything was fine until I started taking pictures again.
Has anyone replaced the camera lens cover and experienced a similar issue? I've ordered another one to take another shot at it, and I'm actually going to take some test pictures while the cover is removed just to see if I did actually damage the lens itself...
I have the jump protection, but would rather fix it myself than pay 175 for a refurb that I'm going to replace in 4 months anyways.
Why not replace the whole back camera?
I dont know how easy is to remove the lens cover but check if pictures taken without cover are foggy or not. If foggy then camera lens is dirty, if sharp - camera lens cover is a problem.
Sent from my SM-N910T using XDA Free mobile app
My guess is it got moisture behind the lense, or the lense was dirty.
When they create that hardware it is sealed in 0% humidity. If it was even a rainy day when you installed the lense, it could have caused it to fog up.
Sent from my SM-N910T using XDA Free mobile app
What I did was pull mine back and clean it with some alcohol and a q-tip
Is there a part number for that?
Check out this item I found on eBay: http://pages.ebay.com/link/?nav=item.view&id=371237781680&alt=web
10-K said:
Check out this item I found on eBay: http://pages.ebay.com/link/?nav=item.view&id=371237781680&alt=web
Click to expand...
Click to collapse
Thanks, might give that a shot if it doesn't clear up with the next lens cover.
Did you peel the plastics on both sides of the lens cover? Also check if it's actually focusing. Maybe slap the phone and see if it refocuses. Afterall there are moving parts in there.
Is there a genuine saphire lens cover to buy anywhere? I to used the cheap replacement cover and my pictures are blurry and bad in bright light. My camera itself should be fine though.

[Q] Dust (or something) Inside Rear Camera Sensor

I recently bought a Nexus 6 on Swappa, and for the first couple of days didn't notice anything at all wrong. Now today I went to take a picture and there was a very out of focus black smudge on my pictures. Ok, no big deal. Wipe off the rear lens, still there. Uh oh. It wasn't there at first, or at least I didn't notice it. I figured I bought it second-hand so the Moto warranty is null and void anyways. So I peeled my back cover up and lifted the lens off the camera sensor. Then I gently cleaned the lens on the sensor. Powered the phone back on, the spot is still there.
So evidently some little speck of crap has managed to make its way inside of the camera sensor, or a pixel on the sensor died. Not sure what it would look like. This just looks like an out of focus black speck. So I guess I'm going to be replacing it myself. Anyone know of any parts sources other than eTradeSupply? They're currently out of stock of the rear camera sensor. I can live with $25. There is another site that wants $90, but that seems a little steep.

Dual camera won't focus, makes crackling sound (water damage?)

Last Tuesday my phone got wet while on a bicycle ride where it started to rain. The phone got wet enough that it started to randomly jump to different screens. I turned it off and put it in my pocket. Once I got home and dried the phone it seemed fine, and in fact the next day used the dual cameras to take a pic with no problem. There seems to be no water damge indicator in the dual flash.
Today tried to take a picture using the dual cameras and immediately got this crackling sound and the cameras wouldn't focus. I've done a search and couldn't find this exact problem elsewhere. The best way to understand what the cameras are doing is to show a video taken with them:
https://youtu.be/rms54f8O4vA
You can both see the inability of the cameras to focus and hear the crackling sound they make while trying to focus.
If I shift to the front facing camera it works just fine.
What to do? are the dual cameras kaput?
No one huh
Sent from my 831C using XDA Free mobile app
I have similar problem. Just bought it on ebay. Other camera works well. So just buy the new module for 25$ on ebay and replace it.
Which module?
rhe12 said:
Which module?
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I think they mean the camera.
http://www.ebay.com/itm/OEM-HTC-One...ll-Assembly-/262017982132?hash=item3d017d1eb4
Oh OK thanks, that makes sense. In fact I found this which seems to confirm it:
https://www.ifixit.com/Answers/View/211994/How+do+I+replace+rear+camera+on+HTC+One+M8
Same symptoms, same suggested handling. I don't think I want to try and do it myself though, will have to find somebody who can do it for me...

Note 9 Problems after replacing rear camera

​
Ok, so I am a serial note 9 breaker. This is my 8th one since they came out. Mostly I'm a klutz and I drop them, although I have had a couple stolen and a couple sent to me that were already defective before I could break them myself. The latest one.... I broke the little piece of glass on the rear facing camera. So I ordered that, and replaced it but in between the time I broke it and when I received the piece of glass the lens must have gotten damaged because the thing wouldn't focus on anything even somewhat close up. (I have a business reselling and take pics daily so this was a major issue) So, I decide to get a whole new rear camera and replace that. Which I did earlier today. I watched videos, and carefully completed each step. Twice. I know I put it all together correctly... took all the pieces of protective plastic off... didnt touch the lens.. I was very careful. But now when I turn it on and go to the camera app I have a black screen and it won't let me select any of the modes.. won't let me take a pic, won't let me touch the photo replay button.. it freezes and I have to close it out through the recent apps to be able to exit. I have reset the camera, wiped the cache and data, gone in to all the dang settings and did everything I can think to do.. I did a partition wipe... I'm stuck and about to go all Office Space on this damn thing and smash it to bits in the middle of nowhere while listening to gangster rap. And I really don't want to do that as I need my phone for my business. Someone please help? Did I miss anything.. is it possibly a bad part? I just don't know what to do from this point. Please and thank you
gonnagoofficespace said:
​
Ok, so I am a serial note 9 breaker. This is my 8th one since they came out. Mostly I'm a klutz and I drop them, although I have had a couple stolen and a couple sent to me that were already defective before I could break them myself. The latest one.... I broke the little piece of glass on the rear facing camera. So I ordered that, and replaced it but in between the time I broke it and when I received the piece of glass the lens must have gotten damaged because the thing wouldn't focus on anything even somewhat close up. (I have a business reselling and take pics daily so this was a major issue) So, I decide to get a whole new rear camera and replace that. Which I did earlier today. I watched videos, and carefully completed each step. Twice. I know I put it all together correctly... took all the pieces of protective plastic off... didnt touch the lens.. I was very careful. But now when I turn it on and go to the camera app I have a black screen and it won't let me select any of the modes.. won't let me take a pic, won't let me touch the photo replay button.. it freezes and I have to close it out through the recent apps to be able to exit. I have reset the camera, wiped the cache and data, gone in to all the dang settings and did everything I can think to do.. I did a partition wipe... I'm stuck and about to go all Office Space on this damn thing and smash it to bits in the middle of nowhere while listening to gangster rap. And I really don't want to do that as I need my phone for my business. Someone please help? Did I miss anything.. is it possibly a bad part? I just don't know what to do from this point. Please and thank you
Click to expand...
Click to collapse
My bet would be on one or both cameras being non functional.
Had the same problem, broke the camera glass on the right camera. wile waiting for the glass i covered it with tape, just the glass hole on the right camera. Just this tape over 1 of the cameras made it non possible to use the left camera at all, black all the time but the camera app wasn't behaving like yours.. Looks like it need both cameras working together.
Have you put back the old module to see if the focus problem remains but at least the camera app working?

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