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Hey guys, I'm having a massive problem with dust in my front facing camera. It renders it practically unusable, everything looks white when I switch to the front facing camera.
Any ideas on how to remove the dust? I don't even have any idea how it got in. Best bet is through the ear piece I guess.
Sent from my GT-N7000 using xda premium
not sure if it will help you
but for most of my high end cameras i use a Giottos Rocket blower to get rid of the dust in most parts
Thing is, is behind a glass piece sigh
Sent from my GT-N7000 using xda premium
arghh! this seems very problematic since unless you dismantle the Note, it will be nearly impossible to wipe the dust. Didn't you use a protective cover and screen protection from the beginning or the dust was present the 1st day you got the Note?
Final5k said:
arghh! this seems very problematic since unless you dismantle the Note, it will be nearly impossible to wipe the dust. Didn't you use a protective cover and screen protection from the beginning or the dust was present the 1st day you got the Note?
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Thats the thing. I dont remember if it was present the day I bought it. Yeah I did use a protective cover. You guys don't have a problem with dust in the front camera?
Maybe it's a fault? Can you physically see the dust on the glass in front of the camera? Mine looks clear like this image:
http://i-cdn.phonearena.com/images/reviews/108271-image/Samsung-Galaxy-Note-LTE-Review-Design-16.jpg
You probably can take it to warranty Samsung service and say it never worked.
I don't use a protective cover and have had no dust issues. I've noticed some dirt/dust getting into the back cover area which i just blow out occasionally. Maybe if you clean/blow out those areas and ports it might dislodge any debris?
rowee270 said:
Maybe it's a fault? Can you physically see the dust on the glass in front of the camera? Mine looks clear like this image:
http://i-cdn.phonearena.com/images/reviews/108271-image/Samsung-Galaxy-Note-LTE-Review-Design-16.jpg
You probably can take it to warranty Samsung service and say it never worked.
I don't use a protective cover and have had no dust issues. I've noticed some dirt/dust getting into the back cover area which i just blow out occasionally. Maybe if you clean/blow out those areas and ports it might dislodge any debris?
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Yes, I can physically see the dust. The front facing camera is greyed over. Sighh
Well if you're feeling adventurous, you can dissemble the Note yourself and clean it. There are a few tutorials on youtube under "disasemble galaxy note" such as this one:
http://www.youtube.com/watch?v=UFDr3PQMTxw
It doesn't seem that hard and you don't need any special equipment.
This definitely sounds like a clear cut warranty claim case.
Nothing is supposed to be able to enter that little space in front of the camera if the phone has not broken or been broken since day one. Thats my point of view anyway.
rowee270 said:
Well if you're feeling adventurous, you can dissemble the Note yourself and clean it. There are a few tutorials on youtube under "disasemble galaxy note" such as this one:
http://www.youtube.com/watch?v=UFDr3PQMTxw
It doesn't seem that hard and you don't need any special equipment.
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I followed the video and dissembled the phone. Luckily it all went well and I was able to remove all the dust. The front camera is working perfect now. Thankss!
Julian2103 said:
I followed the video and dissembled the phone. Luckily it all went well and I was able to remove all the dust. The front camera is working perfect now. Thankss!
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Awesome
Just a generall concern...shouldn't the warrenty cover a scenario like this?
Julian2103 said:
I followed the video and dissembled the phone. Luckily it all went well and I was able to remove all the dust. The front camera is working perfect now. Thankss!
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I had same problem, and also eventually dissasembld to clean. I did otice (prior to dissassembly) that the glass screen was slightly loose against the chrome bezel at along the top edge (i.e. where the earpiece & front cam are located). pressing on that edge (particularly at the RHS near the cam) there was some "give" - i.e. you could push the glass and it would depress into the bezel by 1mm-2mm and then spring back up.
I suspect that is why dust has ben able to enter. Unfortunately, after cleaning and reassembly, the same "give" is still there. I'd hoped that it was just a badly assembled unit and that it would now be properly sealed, but no joy.
did/does your phone have a similar issue by any chance?
Also, I did the cleanout yesterday, same day as I upgraded to ICS (UK CPW XXLQ2 baseband XXLPT). I'm now noticing terrible wifi/cell radio performance (lost 25% battery in 45 mins just browsing with min screen brightness, lots of wifi dropouts, loads of heat dissipating to rear of case). This in same place (my bed!) as I always surf same sites every morning and where on Gingerbread I'd have no dropouts and my battery drain would be minimal (<5%).
Again, I'm wondering whether ICS is to blame or whether I've somehow messed up during reassembly (maybe poorly reconnected one or more of the ribbon connectors leading to the radio chip?). Have you noticed any difference in Wifi/cellular reception since reassembly?
Battery drain and wifi performance continued to be terrible, so I took it apart again and reassembled once more, this time with greaer care. I think I had done a bad job 1st time round as it's now got much better wifi signal, back to how it was originally.
Battery drain is slightly better too but still much worse than on GB but I think that is just a defect of the stock ICS, just coincience that I did the ICS install same day that Itook the note apart.
Did anyone try to blow out the dust and did that work?
I'm not to keen to pick the phone apart for it.
Ok I've been everywhere and tried everything short of breaking out the torx. I'm not under warranty anymore, and of course it didn't start getting dusty until after it ran out.
if i take the back cover off and blow compressed air in the slot by the main camera it clears most of it out but it's all back within days. i'm only getting dust in the front camera area, none in the screen itself that I've found [I've taken it out in direct sun with no screen protector and scrutinized it].
I'm wondering if maybe the screws on the motherboard are loose or something creating a gap, I've dropped it a fair share of times. I can find teardowns for replacing the screen but nothing specific on the front camera, and being a nervous nelly i want all the info i can get my greedy hands on. I *think* i know where the parts are but cant find anything specifically saying "THIS IS THE CAMERA NEWB". I'm perfectly willing to take the case apart and the board out but i don't want to touch the glass, i'd probably get more dust in than out.
So to summarize my request =p
1. Anyone know of camera specific teardowns?
2. Anyone have this problem themselves and fix it?
3. If it does involve taking the glass off would it be worth it to pay someone to fix it, or is it more cost effective to just upgrade?
Hey, lucky you I just cleaned it myself. At the price of almost screwing up my incs forever. Look up YouTube on dismantling the incredible s, take it all apart, clean it from behind and fix it back. Had some loose connection when I was fixing it back so my screen couldnt light. Now its as good as new. Advice that if you try, be very very precise and careful. Good luck! :thumbup:
Screen is seperated from camera, don't worry about getting dust in there. Use the replacing screen video, sufficient information for you to tear it up. No video guides to fixing it back unfortunately, so just download the video, find a player with the reverse play function and do as according(nahh I'm just kidding)
You don't need to be a technician to do this. No brains required. I don't have any. Have fun!
Sent from my HTC Incredible S using xda app-developers app
I "had" dust over front camera too!!!
I didn't mind it; I'm talking in paste tense because my phone should be now in HTC's repair centre in Como with:
-dust under the screen ( top left area)
-but mostly because part of the digitizer is gone: a vertical row of about 1cm on the right...
So I think it's a common problem, pay attention on the screen...
Hello, I've bought an unlocked HTC One in France at the end of May.
Since about a week from today, I've been noticing a weird black dot in every photo I shoot. This dot wasnt on my pictures till last week...
I already cleaned and checked the camera lens to see if it had dirt or dust on it, and couldn't find anything.
Since it doesnt seem to be anything related to dust or dirt, could it be a problem with the camera module that only appeared now?
Attached to this message is a photo of my wall, just to show the black dot on it.
I also recorded a video, available at https://dl.dropboxusercontent.com/u/14436725/ZOE_0044.mp4, which shows how the dot looks in movement.
What can I do to solve this problem?
Thx for the help in advance,
Renato
worst case: the dot is dirt on camera sensor.
you can always try to flash another rom (stock or custom, whatever) to see if the dot is still there. If it is, my advice is you need to take your One to the service and claim an exchange under warranty
I've tried to change the rom, go back to stock, factory reset, tried to shake the phone up and down, and the dot stays there, in the same spot.
I think it's hardware, not software. The worst part in all of this? I live in Brazil, and HTC doesn't even have an office here. That means I can't take the phone to service and can't exchange it with my warranty.
That being said, besides all the solutions above, is there hope for me, or will I have to buy another phon?
I have exactly the same on my work phone - iPhone 5 . It's a piece of dust that is actually visible when looking at the camera lens
Daimao1984 said:
I've tried to change the rom, go back to stock, factory reset, tried to shake the phone up and down, and the dot stays there, in the same spot.
I think it's hardware, not software. The worst part in all of this? I live in Brazil, and HTC doesn't even have an office here. That means I can't take the phone to service and can't exchange it with my warranty.
That being said, besides all the solutions above, is there hope for me, or will I have to buy another phon?
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with your description, I'm very sorry to tell you that problem is highly a hardware defect. It's not that serious though, maybe just the lack of quality control during the phone assembly process that caused minor dirt pass through the casing and got on the camera lense/sensor. I believe there isn't an easy way to get rid of the dirt without tearing the phone. However, you can try this: use a hair dryer or something similar that can blow strong air then try to force the dirt out of position by blowing to the phone but remember, don't use the hair dryer on your phone for a long time. A vacuum cleaner can also do the trick
That's terrible. But do you think that it's a problem in the assembly, even though this problem only appeared after like 2 weeks of use?
Will try the hair dryer, though. Tks a lot for the advices.
Mostly due to low quality of assembly that caused tiny gap on the casing (corners, camera...). That can lead to dirt getting inside after a period time of use. Many iphone4,4s and 5 users report the same problem as yours
I had the same exact thing 50 days into owning this phone.
Had it warranty replaced through T-Mobile no problem.
Thx, you guys. Looks like Im out of luck, then, since I bought mine abroad (france) and HTC doesn't have any kind of support in Brazil.
Sob :'(
That sucks.
But at least it isn't as noticeable as mine was.
http://forum.xda-developers.com/showthread.php?t=2321573
Yeah. The spot on yours looks a lot like mine.
I'll try to get a new one and sell mine here in Brazil. This phone is so overcharged here that I might even make a profit out of it (even if I mention the dirt on the camera in my ad).
maybe like a glass screen protector but for the camera, or even possibly a plastic one but it might not be as "transparent" when taking pictures.
anyone seen anything or am i going tohave to build my own?
johnzm said:
maybe like a glass screen protector but for the camera, or even possibly a plastic one but it might not be as "transparent" when taking pictures.
anyone seen anything or am i going tohave to build my own?
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Don't bother. Pictures will look terrible. Just take care of your phone.
i just noticed another thread on the S4 forums someone said
"Stick a piece of clear scotch tape. "
seems interesting and easy to replace/recut. i might try that first and see how image quality compares
from the posts ive seen so far, it is only luck that prevents scratches on the "sapphire" lens. as you can see in the general chat, people who have cases, people who dont put anything else in their pocket, get the same scratches as people who dont seem to care. and this is a phone i want to use for more than a year?
some of these people are 3 months in and unable to use their camera.
Brava, if you dont use your camera thats fine, but if you do, i would suggest you look at your camera lens and watch it deteriorate without any protection
johnzm said:
from the posts ive seen so far, it is only luck that prevents scratches on the "sapphire" lens. as you can see in the general chat, people who have cases, people who dont put anything else in their pocket, get the same scratches as people who dont seem to care. and this is a phone i want to use for more than a year?
some of these people are 3 months in and unable to use their camera.
Brava, if you dont use your camera thats fine, but if you do, i would suggest you look at your camera lens and watch it deteriorate without any protection
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camera just fine for all my previous phone no scratch nothing shiny as new, had note went to bench and everything not a single scratches, o yeh i take a lot of pictures about 5GB of photos that taken by my note
This phone has a sapphire lens, which is a very hard material, I don't think its needed.
SoCGHOST said:
This phone has a sapphire lens, which is a very hard material, I don't think its needed.
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Ehh, that's what I thought. Think again http://forum.xda-developers.com/showthread.php?t=2475976
I think if you don't have a case it could be a problem.
It is a hard lens, but there will be minor, very light scratches on it, most likely it won't affect your pictures, but I was thinking this same thing tho, maybe a tiny piece of ghost armor over the camera.
Sent from my LG-D800 using Tapatalk
johnzm said:
from the posts ive seen so far, it is only luck that prevents scratches on the "sapphire" lens. as you can see in the general chat, people who have cases, people who dont put anything else in their pocket, get the same scratches as people who dont seem to care. and this is a phone i want to use for more than a year?
some of these people are 3 months in and unable to use their camera.
Brava, if you dont use your camera thats fine, but if you do, i would suggest you look at your camera lens and watch it deteriorate without any protection
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People that are having this serious a problem should be contacting Lg about warranty work. Sapphire shouldn't scratch up that easy, that fast under normal use. I have watches that use sapphire and the only thing not scratched to hell is the sapphire.
Yeah... I might contact LG, but I've already had Verizon replace my phone (the original one in that thread) due to the scratches... New one began doing it as well, after the first time or two I wiped it off with the underside of my shirt. I ended up using a part of my left over zeiss pure crystal screen protector and custom cut out a small piece and put it on my camera lens... Works pretty good. Oh, it doesn't scratch nearly as easily as the lens did... I've had it on for a couple of weeks now and hardly any scratching. Check out the attached photo... May hinder photo quality some, but it's not much.
in_dmand said:
Yeah... I might contact LG, but I've already had Verizon replace my phone (the original one in that thread) due to the scratches... New one began doing it as well, after the first time or two I wiped it off with the underside of my shirt. I ended up using a part of my left over zeiss pure crystal screen protector and custom cut out a small piece and put it on my camera lens... Works pretty good. Oh, it doesn't scratch nearly as easily as the lens did... I've had it on for a couple of weeks now and hardly any scratching. Check out the attached photo... May hinder photo quality some, but it's not much.
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It's my guess that majority of the scratches are caused by fingers, when there is a dust or debris on the lens, user mistakenly puts his/her finger on the lens trying to use the controls. I am also planning to use invisible tape on camera lens, when it is pressed against glass, it usually turns invisible, I think that might work. I can just remove and toss it when I need to use the camera, and when I am home I can just apply it again.
When I first saw LG G2 on it's release day in the store, I seriously thought those rear buttons were sliding camera cover, I thought to myself, what a great idea to protect the lens, then I realized they were buttons when I handled the phone and I could not find any buttons on the side (I initially thought there were touch sensitive sliding rocker/buttons on the side)
I took the old screen protector that was part of the packaging and cut a piece to cover the camera lens. :silly:
I haven't compared pictures, but I haven't noticed loss of quality or adverse effects for the auto-focus.
hydeah said:
When I first saw LG G2 on it's release day in the store, I seriously thought those rear buttons were sliding camera cover, I thought to myself, what a great idea to protect the lens, then I realized they were buttons when I handled the phone and I could not find any buttons on the side (I initially thought there were touch sensitive sliding rocker/buttons on the side)
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My old Sony Ericsson had a sliding camera cover, that thing was awesome. You never have to worry about finger prints or scratching the camera.
Not to mention it also worked as a shortcut for the camera app like the volume down button on the G2.
yyz123 said:
I took the old screen protector that was part of the packaging and cut a piece to cover the camera lens. :silly:
I haven't compared pictures, but I haven't noticed loss of quality or adverse effects for the auto-focus.
My old Sony Ericsson had a sliding camera cover, that thing was awesome. You never have to worry about finger prints or scratching the camera.
Not to mention it also worked as a shortcut for the camera app like the volume down button on the G2.
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Brilliant idea, sir. :good: I should have kept it clean when I took it off instead of just tossing it away. I still have two more screen protectors, and a set from an old phone, I think I am going to do that! Just cut it in the shape of the lens, odd shape but it should be OK. Maybe I can find 1:1 pdf of the back of the G2 and use that as template. Hey, maybe we should start selling them, I am sure people will buy a screen protector bundle that comes with a small piece for the camera over the ones that don't!
And I totally miss those old days when things were more functional. I can see some manufacturer (mostly Apple does this) recycle this idea and pass it as the "next great innovation"
hydeah said:
Brilliant idea, sir. :good: I should have kept it clean when I took it off instead of just tossing it away. I still have two more screen protectors, and a set from an old phone, I think I am going to do that! Just cut it in the shape of the lens, odd shape but it should be OK. Maybe I can find 1:1 pdf of the back of the G2 and use that as template. Hey, maybe we should start selling them, I am sure people will buy a screen protector bundle that comes with a small piece for the camera over the ones that don't!
And I totally miss those old days when things were more functional. I can see some manufacturer (mostly Apple does this) recycle this idea and pass it as the "next great innovation"
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Haha, maybe. I don't know why more companies don't make protectors for the camera lenses on phones. It's probably even more important to protect them since they'll affect quality of pictures whereas a scratch (on a relative scratch proof gorilla glass) screen is more of an aesthetic annoyance.
I do miss the "mechanical feel" of the slider for my camera. It was fun just to play around and use the camera in that regards. I remember my criteria in selecting a cellphone was that it should be a flip phone. Might seem cheesy to some people nowadays but the feeling is much different maybe like how some people prefer physical keyboards on phones. Objects around us are becoming increasingly numb-feeling. I guess that's one of the reasons I really enjoy my mechanical watch. Might not have the accuracy of an atomic watch but it's pleasing to look at.
yyz123 said:
Haha, maybe. I don't know why more companies don't make protectors for the camera lenses on phones. It's probably even more important to protect them since they'll affect quality of pictures whereas a scratch (on a relative scratch proof gorilla glass) screen is more of an aesthetic annoyance.
I do miss the "mechanical feel" of the slider for my camera. It was fun just to play around and use the camera in that regards. I remember my criteria in selecting a cellphone was that it should be a flip phone. Might seem cheesy to some people nowadays but the feeling is much different maybe like how some people prefer physical keyboards on phones. Objects around us are becoming increasingly numb-feeling. I guess that's one of the reasons I really enjoy my mechanical watch. Might not have the accuracy of an atomic watch but it's pleasing to look at.
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Rip the brand name and different colors/shades on pretty much all phones nowadays, most people can't tell one from another anymore, except Blackberry Q10. Not much originality anymore, I loved the idea of buttons on the back, and I went for it, now I find myself knocking on my wife's older LG phone, just like I found myself swiping up on all other phones when I used Z10 for 2 weeks. Originality is slowly dying not because it is a bad idea but because of all the people out there expecting things to be certain way, and to think that cellphones took this form just in last 5-6 years, I say we all got used to this way to quickly. Think about the criticism G2 received even before it was released "no way, buttons on the back, LG has lost its mind", then "Wow, I find it very easy to use and more ergonomic than trying to reach for the buttons on one sides"
hydeah said:
Rip the brand name and different colors/shades on pretty much all phones nowadays, most people can't tell one from another anymore, except Blackberry Q10. Not much originality anymore, I loved the idea of buttons on the back, and I went for it, now I find myself knocking on my wife's older LG phone, just like I found myself swiping up on all other phones when I used Z10 for 2 weeks. Originality is slowly dying not because it is a bad idea but because of all the people out there expecting things to be certain way, and to think that cellphones took this form just in last 5-6 years, I say we all got used to this way to quickly. Think about the criticism G2 received even before it was released "no way, buttons on the back, LG has lost its mind", then "Wow, I find it very easy to use and more ergonomic than trying to reach for the buttons on one sides"
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Yea, it's crazy how phones (smart phones anyways) basically "standardized" over the past 5 years.
When I saw the rear buttons on the G2 before it was released, I knew it would be a great location. Bought the phone without even running by a demo and it was exactly as I expected.
The button placement works well even though many people thought otherwise.
I am confused are these scratches coming from shipment or just crap in peoples pocket
This is my first post here so hello everyone. I've got Htc one from 4 month now and few days ago I noticed a strange object on every photo maked by main camera. I will add an photo to post so all of you can check it. I don't know what it is and where it came from but it is probably some micro dust on camera surface. I've checked the pictures maked week+ ago and everything is normal so this thing appear in very early past. My question is does anyone of you have something like that in past? I really take care of my phone, always in original suitcase. Second question how I can take this thing out? Service? Do you know any in Germany? Thank you for answers and sorry for my English
mu4ddi3 said:
This is my first post here so hello everyone. I've got Htc one from 4 month now and few days ago I noticed a strange object on every photo maked by main camera. I will add an photo to post so all of you can check it. I don't know what it is and where it came from but it is probably some micro dust on camera surface. I've checked the pictures maked week+ ago and everything is normal so this thing appear in very early past. My question is does anyone of you have something like that in past? I really take care of my phone, always in original suitcase. Second question how I can take this thing out? Service? Do you know any in Germany? Thank you for answers and sorry for my English
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I have been in this community for quite some time and i haven't seen this issue before.
But is seems to be a small issue only. Try cleaning the lens with a soft cloth and if it doesn't go away take it to the service center. I don't think it should take them more than half an hour to clean and return.
While you are at at, you may aswell ask them to clean it completely for dust particles, and detect any air gaps, because if one can go in, so can others.
Its better you get these things fixed as early as possible before any larger particles go in.
All the best
Prash8429 said:
I have been in this community for quite some time and i haven't seen this issue before.
But is seems to be a small issue only. Try cleaning the lens with a soft cloth and if it doesn't go away take it to the service center. I don't think it should take them more than half an hour to clean and return.
While you are at at, you may aswell ask them to clean it completely for dust particles, and detect any air gaps, because if one can go in, so can others.
Its better you get these things fixed as early as possible before any larger particles go in.
All the best
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Thank you for answer, well I also think that this is a small issue but phone is on guarantee and I'll must probably send it to the service :/ so half hour repair is impossible -
Bad for me. The dust particle is inside the camera and cleaning didn't helped. I'm asking about service because all of us known that htc one is very hard to repair etc. In a few days is send by phone to service provider and I'll see what they do.