[Q] Data micro-cuts - RAZR i Q&A, Help & Troubleshooting

Hello,
I have a Xt890 since 5 month. He is rooted, bootloader in still locked and it's the original ROM.
Since a few days, I have micro-cuts of data in 3G, for exemple when I want to listen to radio (tune in radio or others).
do you know what is causing the problem ?
Thx

It seems to me as your network provider issue, or signal dropping down to 2g speed
Sent from my XT890 using xda app-developers app

Thx, but I see always "H" as the signal.
I've tryed on the smartphone of my wife (same provider) and she as no problem of data reception in 3G.

Try reconfiguring your apn.
Get your settings from mobile supplier and re enter them
Or are you using too much data and your mobile carrier is slowing the connection
Sent from my XT890 using XDA Premium 4 mobile app

Thx, I've tryed but there is no improvement.

I've noticed that I don't have any problem with tv streaming in 3G but the problem for audio streaming is that buffer grows very slowly.
What could be the origin of the problem ?

Related

Orange UK 3G problem?

Is anyone else having any problems with their data connections on orange in the UK?
I've only just noticed that i have on data connection at all.
At first i thought it was because i set my wireless lan settings to a static ip. But changing it back does not bring my 3G back.
Then i remembered i upgraded from darkys rom 9.3 to 9.4 so thought maybe it was the modem included in the update. But i just changed the modem back to zpg and still no luck.
I have data turned on in the settings, But when i go to the about screen it says disconnected.
Im sure my settings are right, and i sent a picture message this afternoon which was delivered ok.
Im at a loss as what to try next?
Anyone else have any ideas.
Sent from my GT-I9000.
Panic over. Data connection is back. Although only 2G, so it looks like orange are having problems again.
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Yeah, been having the same issues too. I'm wondering if we're better turning off the data roaming I had enabled to allow me onto T-Mobile's network.
Orange and t-mobile dont share their 3G networks as of yet only the 2G.
Still having problems here.
But thankfully its the network and not my phone!
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No orange 3G problems for me.
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2G/Edge/GPRS data issue in many places especially while roaming

My Incredible S has problems accessing internet using 2G/Edge/GPRS data plan.
The connection is established and I get the 'E' sign for Edge connectivity, but internet doesn't work in all the applications (data is only sending, but not receiving, down arrow in E is not blinking)
This happens mainly when I am roaming. But I have another android phone, Samsung Galaxy Spica i5700, which works fine in all places even while roaming, with the same connection/sim.
I enabled all the Mobile Networks setting related to roaming and restarted the device, but it didn't help.
Also, I tried doing a factory reset of the handset, but it didn't help, the same problem of no internet still exists !!
I don't know if this is a defect in my mobile or a general hardware/software issue with this model. I have already raised a case with HTC and I am thinking of contacting the service center for a repair/replacement of the device.
Does anybody has similar connectivity issues with 2G ?
I'm having the same issue. My EDGE works fine in chandigarh,INdia, but when I go on Roaming to delhi, it sometimes works and sometimes doesn't . I even sent a mail to HTC regarding this issue. The reply I got stated that it might be issue with the carrier.
Yes, have same problem with gprs, very flaky
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Yup ... Edge screws me too once ina while too ... With tata docomo india
Sent from my HTC Incredible S using XDA App
I find the phone takes ages finding signal in general when i go from somewhere I've had none at. I'm talking 5 minutes in places I had signal straight away on my hero. Same network
Sent from my HTC Incredible S using XDA App
Same issue here and it is not about roaming. I'm on my "home" network - O2 in Prague, Czech Republic. When phone is in 3G/2G mode all is fine (it is using 3G conection). When I switch to 2G only I have this issue. Sometimes immediately, sometimes it works for usualy very short time so I'm able to synchronize e.g. weather and then it hangs. No data conection anymore and one arrow next to ''E" symbol is active for long time like if phone is trying to send data. For sure it is not about network because my older phone works fine.
I have same issue. Edge and gprs is not working.
Unfortunately in my neighborhood poor 3g coverage.
On older phone (HTC Tatoo) with same sim card edge works fine. HTC support advised me to change sim card, but it didn't help.
And also IS frequently reboots and can't boot up to the last with back cover on, but only start cyclical reboots.
Sent from my HTC Incredible S using XDA App
Same fluctuations
Sent from my HTC Incredible S using XDA App
Perhaps someone who knows how, could set up a thread with a poll, to see how many experience data problems on gprs verses those who have no problem with gprs data. If its a lot of people it will help with a case to HTC customer supports ?
Sent from my HTC Incredible S using XDA Premium App
I have the same issue too. I,m on a very stable edge here in Trondheim, Norway, and sometimes it takes ages to connect to edge and sometimes not works at all, just saying "trying to connect" over and over in the settings-window.
To you with the reboot-issue when back-cover is off: This is due to the fact that the mobile-antenna for the device actually sits in the battery-cover on the backside. So when you take off the cover the Incredible S is without antenna
HTC Incredible S
I got my phone replaced through the service center and the problem is not there in the new phone ! It is working fine in all places and during roaming as well. So the problem I had was a device manufacturing issue. HTC Customer care was very prompt and I am glad the issue was resolved.
I asked HTC about this problem and they gave me a very convenient step by step method to set up APNs in my country and all that. I had very high hopes... but i still have that E with the blinking up-arrow and the not-blinking down-arrow.
No internet connection unless I use the Pass-through connection. A solution would be very much appreciated.
So should I take it that there are no solutions to this problem? Except for replacing the phone? That's rather sad...
This is probably unrelated but I had issues with my phone getting a solid 3g connection until I changed the settings to wcdma only instead of auto. Perhaps you can try setting it to gsm only?
Sent from my HTC Incredible S using XDA App

Mobile data issue

Hi, I'm having some problems with my mobile data connection. I live in Brazil, and I'm always traveling between two cities.In one of them I always have the signal of a 3G+ network. everything works normally.
but the city number 2, I only get the signal H / H +, and with this signal I can't get network access.
PS: in the city number 1 I also have the same problem when I receive signals H / H +
This problem persists independently of the flashed ROM.
Sorry for the possible errors in the translation.
ops... I think I created the topic in the wrong area, sorry.
Its because in city 2 the network isn't enough covered.
Are you the only one with this issue?
Sent from my C5303 using xda app-developers app
Yes, this problem persist only with my XSP
Sent from my C5303 using xda app-developers app
same
Im from the UK and got the same problem. Im on h/h+ mostly. I am working in a metal box warehouse that blocks all signal nicely, so if mobile data enabled the data connection drops or changes to hspda or gprs. I know certain points where the signal is fine so theoretically the connection should b restored automatically, but it wont. If I scan for network provider and register on 3g network of giffgaff it working immediately. It seems the phone drops the previous tower and connects to another which has no 3g capable signal, but in network setting the preferred is lte, so I guess the phone should find the best available data network. Sometimes the only way to go online again is restarting phone cuz there is no data connection at all. Weird.

[Q] 3G networks not detected on 4.4.4 update

I have updated from .230 firmware to .283 via Ota and root is preserved but after the update my phonr cannot detect 3g networks. Before it was fine. Does this happened to any one else?
Sent from my C5502 using XDA Premium 4 mobile app
Can't detect or detects but doesn't connect?
Check the APN list, you might need to select / reselect / add APN.
It doesn't detect any 3g network at all 2g is fine and I am in area where multiple 3g networks are available. BTW I am from India and in .230 firmware it was all fine.
Sent from my C5502 using XDA Premium 4 mobile app
Well anyone got this problem
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I have frequent disconnects but that could be network related. I am on 3g most of the time
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halfbloodmutant said:
Well anyone got this problem
Sent from my C5502 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Like genieass said It might be network related. I only offer a suggestion.
Did you try Settings > Wireless and Networks > Tap "More" > Internet Settings? Just tap it and wait a few seconds
The phone cannot detect 3g networks. 2g is fine 2g data is fine. But when I switch to wcdma or GSM/wcdma on network mode it cannot detect 3g networks at all. It just shows no network even though 3g is available. Trying manual searching for 3g networks is also showing no 3g networks.
Sent from my C5502 using XDA Premium 4 mobile app
I am speaking of data. If you are talking about proper 3g, I might have misled you. You seem to be looking for 3g calls etc? if so, pl ignore me.
My connection is 2g, data is 3g. I am on H+ most times. Firmware updates are faster OTA, 3G than wifi. Which connects thru a 512 mbps dataone adsl line.
Sent from my C5502 using XDA Free mobile app
halfbloodmutant said:
The phone cannot detect 3g networks. 2g is fine 2g data is fine. But when I switch to wcdma or GSM/wcdma on network mode it cannot detect 3g networks at all. It just shows no network even though 3g is available. Trying manual searching for 3g networks is also showing no 3g networks.
Sent from my C5502 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Did you try out my suggestion above? please try it and report back.:good:
---------- Post added at 07:26 AM ---------- Previous post was at 07:23 AM ----------
genieass said:
I am speaking of data. If you are talking about proper 3g, I might have misled you. You seem to be looking for 3g calls etc? if so, pl ignore me.
My connection is 2g, data is 3g. I am on H+ most times. Firmware updates are faster OTA, 3G than wifi. Which connects thru a 512 mbps dataone adsl line.
Sent from my C5502 using XDA Free mobile app
Click to expand...
Click to collapse
I have never tried VoiceOver3G, just web browsing and downloads. BTW I own a C5503. So 4G for me.
paulson881 said:
Did you try out my suggestion above? please try it and report back.:good:
---------- Post added at 07:26 AM ---------- Previous post was at 07:23 AM ----------
I have never tried VoiceOver3G, just web browsing and downloads. BTW I own a C5503. So 4G for me.
Click to expand...
Click to collapse
The phone simply cannot detect 3g networks. The data part and Internet settings comes after the phone detects 3g networks. So no its cannot be done. When I am on wcdma only setting the phone doesn't show network ie I am on emergency mode. If I try manual searching of networks it doesnot show any 3g network even though I am in a coverage area with multiple 3g networks.
Sent from my C5502 using XDA Premium 4 mobile app
halfbloodmutant said:
The phone simply cannot detect 3g networks. The data part and Internet settings comes after the phone detects 3g networks. So no its cannot be done. When I am on wcdma only setting the phone doesn't show network ie I am on emergency mode. If I try manual searching of networks it doesnot show any 3g network even though I am in a coverage area with multiple 3g networks.
Sent from my C5502 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Open up dialpad and type in " *#*#4636#*#* ". Inside "phone settings" you might be able to adjust to some options which might work.
Restart your phone and confirm that the modification has been lost.
Unfortunately it is reset every bootup. So you might want to fallback to 4.4.2 (hack, or 4.3) and wait for solution from Sony.
Post the result of this to Sony Mobile Official Forum might help. Anyways, please report back after trying each option.:good:
After my update to 4.4.4, I lost the ability to access the Internet over my mobile network. I had full signal and even hdpda/hspda+ sometimes but no Internet at all. I realize its not the exact same issue but they might be related. I found out that my APN had been changed when I updated, so I hit settings>more>Internet settings and it fixed the problem. It didnt need to be connected to the Internet to do it either, it just worked on the same network connection that wasnt giving Internet. Hopefully this works for you too, since this caused me endless headaches when it happened.
Sent from my C5502 using XDA Free mobile app
younix258 said:
After my update to 4.4.4, I lost the ability to access the Internet over my mobile network. I had full signal and even hdpda/hspda+ sometimes but no Internet at all. I realize its not the exact same issue but they might be related. I found out that my APN had been changed when I updated, so I hit settings>more>Internet settings and it fixed the problem. It didnt need to be connected to the Internet to do it either, it just worked on the same network connection that wasnt giving Internet. Hopefully this works for you too, since this caused me endless headaches when it happened.
Sent from my C5502 using XDA Free mobile app
Click to expand...
Click to collapse
Yeah but for me no signal when in WCDMA mode just shows emergency mode but when i switch to gsm mode it shows full signal. My APN are automatically downloaded every time i insert my sim card in the phone so APNs are fine asthey are auto downloaded on 2g. But no 3g signal even in full signal strength area. Seems like I have to do repair by PCC which i am trying to avoid as my internet connection is slow. I'll post if the repair is helpful. I was just trying to know if anyone else have the same problem or not.
halfbloodmutant said:
Yeah but for me no signal when in WCDMA mode just shows emergency mode but when i switch to gsm mode it shows full signal. My APN are automatically downloaded every time i insert my sim card in the phone so APNs are fine asthey are auto downloaded on 2g. But no 3g signal even in full signal strength area. Seems like I have to do repair by PCC which i am trying to avoid as my internet connection is slow. I'll post if the repair is helpful. I was just trying to know if anyone else have the same problem or not.
Click to expand...
Click to collapse
If all suggestions here failed, then I am quite certain that either your network provider has a problem or your phone has a FW issue. Provided that you dd not fall the phone carelessly and damaged the modem, i would recommend you go search on google for this issue with your network provider on the search keywords. If no luck, Just downgrade to 4.4.2, then report to Sony as a bug.
Anyways, Good Luck

Signal

Does anyone have any suggested paths to get better reception out of this phone? It is so bad and sporadic constantly toggling between 2/3/4g, signal up and down, etc. I've tried multiple different firmwares
Bump
Bump
No idea. For me it's actually better than the note 3, s3 and s1.
Sent from my D5803 using XDA Free mobile app
Also better for me, coming from an HTC One S. Sorry...
Crack the back glass it will let more signal through
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:thumbup:
Bump, bump, bump...
Sent from my D5803 using XDA Free mobile app
signal works fine for me too.
The signal's same or better than my Nexus 4 on 3G. I usually keep LTE turned off because that signal in my area is pretty weak and I'm usually using WiFi anyway. Plus, a weak LTE signal (or switching back and forth from 3G to 4G) is a battery drainer.
in my case, Z3C has weak signal reception than Z1C on CM11 :/ in my sister house i had weak but i had signal, i loose signal sometimes in pocket, but everywhere else outside of pocket signal was OK on the Z1C CM11 but on stock firmware Z3C there is no signal all the time i had to go outside home and search for network manually... i`m using only 2G mode to save battery
Did anyone notice in the settings (access point names), there is att phone and sony gprs. The sony gprs is selected by default and there is nothing in the settings (only mcc and mnc). When you select att phone, the phone doesn't work. Could this have something to do with it?
macklobell said:
Did anyone notice in the settings (access point names), there is att phone and sony gprs. The sony gprs is selected by default and there is nothing in the settings (only mcc and mnc). When you select att phone, the phone doesn't work. Could this have something to do with it?
Click to expand...
Click to collapse
i think it's just with your phone since you're using it on ATT. try entering ATT's APN settings. I'm using it on tmobile and signal is fine and it only shows one APN for me. I don't have that sony one you're talking about.

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