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I got my Touch Diamond in Hong Kong nearly 2 weeks ago, but have so far been able to register it on the HTC website.
(I am aware that some people have been able to register, but that is not the problem I need help with)
On Saturday the maid in my serviced apartment came in and threw away the cardboard box which surrounds the main plastic box.
I know there were various serial numbers or part numbers listed there, but I can't remember exactly which they were.
Could someone please check their box and tell me what they are? I'm trying to figure out if I have lost anything important.
The phone itself has IMEI, S/N and P/N shown behind the battery.
Hopefully that is all I will ever need.
Many thanks
As long as you have your IMEI number and phone serial number...that will be all you need should you have a problem with the phone and need it to be repaired.
Bit of a vague question, I know!!
Yesterday, I tried to register a pay as you go sim card to my TyTN II, but the automated registration process would not accept my IMEI number. After several failed attempts, I had to get hold of another phone, and register using that IMEI number. However, when I compared the 2 IMEI numbers afterwards, my TyTN one had an extra 2 digits. So I checked it against the original box, which also has a different IMEI number, as the phone had been replaced under warranty, but that also had 2 less numbers than my actual phone.
Now I'm not really sure what I have done to my phone, but everything I have done came from here. I haven't touched it for about 3 or 4 months, as I was happy with the way it was. It was a UK Orange TyTn II, which I unlocked, hardspl'ed and upgraded to wm6.1, all from here. I think I used something from olipro, and the rom was a stock voda one, and not one of the cooked ones. I seem to remember reading that maybe the unlocking, or the hardspl'ing could do this? What, if anything, can I do about this now? I'd like to change it back if possible? Thanks.
The sticker under your battery will have a 15 digit IMEI number. If you check your IMEI in Windows by doing *#06#, you will see a 17 digit IMEI number. As long as the first 15 numbers match the sticker under the battery, then you're fine.
Thanks. Panic over? I think?
Yes, the imei number behind the battery matches what is displayed by the phone, except the phone adds 01 onto the end? Is this normal?
synet said:
Thanks. Panic over? I think?
Yes, the imei number behind the battery matches what is displayed by the phone, except the phone adds 01 onto the end? Is this normal?
Click to expand...
Click to collapse
as long as the first fifteen numbers match
is lMEl changing possible for this PDA ? if possible how to ?
I'm pretty sure this not the appropriate place to discuss changing you IMEI number. It's illegal and unscrupulous. I'm pretty sure the moderators of this forum would deffinetly not want to see this post.
My problem is solved (thanks everyone ) so happy for this to be locked, if required.
IMEI
IMEI (International Mobile Equipment Identity) is not something easy to change
ur first 15 characters matches - so u r fine
... and just for the reference:
back in the days, when I still had my hermes, I've managed somehow to wipe it's imei through flashing roms. don't ask me how it is possible, but when I went to settings/system/device information/hardware the imei field was blank.
never had a chance to test it, but I believe that it may be the cause of my further problems with it. that device was constantly connecting for like up to 5 sec. to the network, then out of a sudden connection was dropped for some time. dunno. other thing is, that it radio could be faulty after a drop.
whatever....
imei # changes after providers customization?
I noticed after using a direct from factory (htc repair center) phone that if you stop the mobile providers freeware bloatware from running that my imei # did not match my sticker (was 17 not 15 digits long) so I ran a search found this thread. like the original poster we were both concerned with not having matching imei's, I didnt want to send my phone back to htc. I panicked and posted before reading the entire thread. I was not and am not interested in hacking my IMEI was just worried that it shipped out wrong.
I didnt want to delete my post afterward so instead pointed out that Im a putz and that Notatreofan answered the original posters concerns as well as my own.
thanks again for leaving these old threads around they do help?
HakkanR said:
is lMEl changing possible for this PDA ? if possible how to ?
Click to expand...
Click to collapse
Yes, changing IMEI numbers is possible - but mostly only necessary for low life thieving scum - also illegal in most countries.
No one on this forum will tell you how to do it - pursuing the question will probably get you banned - pursuing the solution might also get you jailed.
you better check on the date of the post you are replying to... silly little boy...
Bumping an old thread is just bollocks...
I'll just add that the last two digits are the SVN (Software Version Number) that's all.
http://en.wikipedia.org/wiki/IMEI
Ta
Dave
Introduction:
See: Dell Streak 7: Partition Layout
The Streak 7 stores it's device specific data in partitions WP1 and WP2, which are partitions 23 and 24 respectively.
Due to the overzealous and blind use of NVflash, many Streak 7 users have overwritten their device specific data, this guide will document it's layout so you can regenerate some of the values stored in it.
You should NEVER modify WP1 and WP2 under normal usage, only partitions 2-21 should be modified, even then it is good practice to avoid modifying anything but the relevent partitions.
Requirements:
A Streak 7
A template p23.img and p24.img
Ability to use a hex editor
Understanding of hexadecimal addresses
Understanding of how to use NVflash
As stated: this is a TECHINCAL GUIDE, if you do not understand how to use a hex editor and NVflash without relying on batch scripts, THIS GUIDE IS NOT FOR YOU.
WP1 Layout:
Code:
0x85 - 0x91: Unknown version number
0x92 - 0x103: Picasso Number
0x521 - 0x543: PPID
0x548 - 0x554: Service tag
0x559 - 0x573: IMEI
WP2 Layout:
Code:
0x0 - 0x11: Wifi MAC address
0x16 - 0x27: Bluetooth MAC address
Values:
Unknown version number - self-explanitory [Cannot be regenerated]
Picasso number - use unknown, viewable in fastboot mode on 50x roms [Cannot be regenerated]
PPID - self-explanitory [Listed on flap]
Service tag - self-explanitory [Listed on flap]
IMEI - self-explanitory [Listed on flap]
Wifi MAC address - self-explanitory [Cannot be regenerated]
BT MAC address - self-explanitory [Cannot be regenerated]
Notes:
INTENTIONALLY CHANGING YOUR IMEI IS ILLEGAL, DO NOT CHANGE IT UNLESS YOU ARE ATTEMPTING TO FIX IT
INTENTIONALLY CHANGING YOUR SERVICE TAG CAN BE CONSIDERED WARENTEE FRAUD
If you do not fully understand this guide you are not the target audience for it, this guide is for able users to repair other's devices.
Good info
I am new to this device and have found flashing ROMs can really cause issue in the areas you described. I changed the service tag on ln220/pg23 but did not know about the other issues. I have checked the flap on my device and don't seem to see any IMEI number. Appreciate you sharing your knowledge. Could you explain a little more on this? I want to make the changes and reflash stock 2.2.2 for now. I got the box from Dell this week to send it back but I had rather not. Thanks
If your service tags are still correct, dont ever flash p23/p24 unless it is the one dumped from your own device.
Is your a tmo one, and the imei isnt on the flap? I was only assuming it's on the flap, i havnt actually been able to compare the flaps from US4Gs and wifis
TheManii said:
If your service tags are still correct, dont ever flash p23/p24 unless it is the one dumped from your own device.
Is your a tmo one, and the imei isnt on the flap? I was only assuming it's on the flap, i havnt actually been able to compare the flaps from US4Gs and wifis
Click to expand...
Click to collapse
I have the USTMO 4g, and the asset tag is on the flap - it is very small.
flap info
Mine is a US wi-fi only bought at Staples. If you refer to an earlier post, I scewded the pooch when trying to manually install HC and wiped the memory with CWM. I flashed a TMO rom thinking it was the right one, later found the correct stock ROM and flashed it. I had never read anywhere about the information you provided about pg23/24. The only thing on my flap is the ppid (which is wrong on my ROM flash), service tag, some kind of E service number, model number, type, and fcc id that starts with an E. The later three are not on a white background like the others. There is also some sort of barcode. There is a thread about service tags being wrong after flashing, so I changed it using HxD. I would like to get the other entries fixed as well. I'm just a noob, but I ain't scared to try!
Like on the post, the Service tag, IMEI and PPID are the only ones that can be regenerated as they're the only ones written down somewhere.
They're both written on that flap and on the retail box (as each box has that devices's unique info on the sticker.
The e service number isnt ever listed in p23/24, nor is the serial number ever listed on the flap/box.
The only reason some values cant be regenerated is because they were simply never written down anywhere, if you did in fact have the MAC addresses written down along with the other values, you could just plug them back in.
For P24 the only unique data is the mac addresses, the rest of the partition seems to be bit identical across all devices.
P23 is the main one, on top of the plaintext values, there's a couple fields in binary that are no zeroed, and are unique across devices. I havnt even listed those since I have absolutely no idea what they do/contain.
Without knowing how dell generates them in the first place you will never be able to fully regenerate them, the only right way would be to back up your originals and not ever update P23/24.
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Could you take a clear picture of your flap (or anyone that's on a 3/4g model), I only assumed the IMEI is there as the wifi ones seem to have a blank space on the label where you might be able to squeeze in the IMEI tag.
It SHOULD also be on your retail box as the IEMI on a barcode is usually how stores identify them when selling them.
I will check my box when I get home in a day or so, will also get a pic of the flap.
You also might be able to get your mac address from your wireless router. I know my netgear shows the mac of the devices connected to the dhcp server.
box pic
This is a pic of the box info. It is of course the same as on the flap. The fcc id shown here is the only item on the flap that is not printed on a white background.
If I am not mistaken, MAC adresses on the router are picked up from the connected device. So if the MAC address on pg24 is wrong the router just picks it up. The only way to find your correct address would be if you had some sort of router history file of devices that had connected and you had connected before you flashed a new ROM. I am definatly not an expert.
I have found the correct line to adjust for the ppid number but what about the imei number? If I send this back to Dell they could do a complete restore but they could see that I flashed and cancel me out, even though I told the tech I talked to that I flashed in an attempt to get running again. I had rather just fix it myself.
BTW, if it is not, then the original post on this thread should be stickied as mandatory reading before you flash. I thought I had read everything.
You stated yours is a wifi model, so I dont even know why wifi ones have an imei stored in them, obviously it isnt actually used by the device since there's no modem (or is there? noone's ever taken apart a wifi s7 and checked the slot)
The mac: yes if your router has it's history, if it doesnt for any reason you're SOL.
The imei on wifi ones prob isnt checked at all unless something like the service tag looks wrong and they examine the entirety of p23. I would imagine they have factory tools that can pharse it and not simply look at it in a hex editor
The PPID is also device specific, but it's contents are partially unknown, it's
PPID: CN-<product number>-<unknown 5>-<unknown 3>-<unknown 4>-A00
The 3 unknown fields might be related to something, they might be serial numbers.
74261 is a common value for us wifis,
one of the ones I have a ppid from differs from yours by only the last 2 digits in unknown 4.
Getting entire historys of devices might provide more clues on generating the PPID (yes looking at the box will give you it, but I would be interested in knowing what it contains)
I still need shots from a 3/4G one, i assume their boxes/flaps list the imei (as the previous poster suggested that they did)
Thanks for the post, excellent. I have restored to stock following one of the other posts here & have the issue with Tag No. etc changing, so now I can sort it hopefully.
One question though, I noticed my Bluetooth Mac address is sequential to the wireless MAC address. Can others confirm this is the case on their devices, as I have found the Wireless MAc from my router history. If they are sequential it means the Bluetooth MAC can be sorted as well.
For the s5 and apparently on the s7, the bt mac is the next hex digit after the wifi one, so if you have the wifi one just increment by one
Glad you found your router history. I looked all through my Linksys router pages and can find nothing.
more info on the subject
I am continuing to learn more on this subject. I found that in My Phone Explorer you can find the IMEI number along with a link that tells you exactly what it is. I wrote down the number as it was displayed and opened up the PG23 files and could not find anything that comes close to matching it. The correct lines show only 15 digits whereas the number shown in My phone Explorere is 16 digits. As my unit is a wi-fi only one I wonder if it needs an IMEI number at all. I opened PG24 and found that my bluetooth and wi-fi MAC addresses are the same. I was curious to see what the Tmo ROM I flashed contained and opend it. I was suprised to see that it ended with PG22. So I now know that I had all my information correct after I flashed that ROM and lost it after flashing the "original" ROM. As the OP stated, never flash PG23,24.
new info
I changed the ppid and reflashed, just to try and get it back completly stock. When I connected to My Phone Explorer to sync, a new relationship had to be established. When I looked at the status, the IMEI number had changed and I think also the MAC address also but not sure. So these numbers must somehow be related. When you compare the ppid and the IMEI they are different numbers completely but changing the ppid on PG23 results in a change of the IMEI number.
I cracked my phone last week and am trying to get a replacement with my 2 year protection plus plan. The Sony representatives are asking for a serial number. I've checked the box and there is no mention of a serial number or s/n number. I've pulled out the scroll from the side flaps and it has a bunch of numbers but the representative has no idea which one is the s/n. can someone confirm which number is the serial that Sony is looking for ?
I think they should mean the imei number
They said they only take the serial number which is a 10 digit code with a mix of letters and numbers.
There's a bunch of serial number looking things on my box, but I can't find it on the phone itself. I hope you kept your box.
Alternatively try typing "*#*#7378423#*#*" and seeing if it's in there somewhere.
nvm
Can you still acess the phone?
Settings - About Phone - Status - Serial number: 10 characters, letters and numbers
Unfortunately , I cracked my screen and there's no response for the screen anymore
6long said:
Unfortunately , I cracked my screen and there's no response for the screen anymore
Click to expand...
Click to collapse
Plug your phone to your pc Via USB cable.
In Device and printers find the phone , depend on what mode you had Xperia connectivity in MTP or MSC it shows up as different device. MTP shows up as Sony Z3 Compact, MSC as D5XX
Right click for Properties, Hardware tab, click Properties button, in the Details tab, in the dropdown select "device instance path"
Your serial number (the red bit here) should be the end of a long line USB\VID_0FCE&PID_01BB\XY1234ABCD if you were in MSC
or #XY1234ABCD&0# if in MTP (ignore the # and the &0#)
Open the compartment where SIM card is located. If you look closely, you will see a small white paper-like flap coming out of a grove near the SIM card slot (it's located between the SIM slot and the back of the phone). Using a pair of tweezers or something similar with fine tips, carefully pull it out. It is a piece of paper with the serial number, IMEI, country of origin and year and week of manufacturing of your device. I didn't pull out mine completely and was easily able to push it back once done.
rayzamjr said:
Open the compartment where SIM card is located. If you look closely, you will see a small white paper-like flap coming out of a grove near the SIM card slot (it's located between the SIM slot and the back of the phone). Using a pair of tweezers or something similar with fine tips, carefully pull it out. It is a piece of paper with the serial number, IMEI, country of origin and year and week of manufacturing of your device. I didn't pull out mine completely and was easily able to push it back once done.
Click to expand...
Click to collapse
OP wanted to know what the serial number is on the scroll. The scroll dose not have the serial number printed on it. Mine only has Model,SI (?) , IMEI,Type,FCC ID and IC. None of which matches the serial number. Does your scroll have the Serial number?
LondonMpee said:
OP wanted to know what the serial number is on the scroll. The scroll dose not have the serial number printed on it. Mine only has Model,SI (?) , IMEI,Type,FCC ID and IC. None of which matches the serial number. Does your scroll have the Serial number?
Click to expand...
Click to collapse
My bad, sorry!
LondonMpee said:
Plug your phone to your pc Via USB cable.
In Device and printers find the phone , depend on what mode you had Xperia connectivity in MTP or MSC it shows up as different device. MTP shows up as Sony Z3 Compact, MSC as D5XX
Right click for Properties, Hardware tab, click Properties button, in the Details tab, in the dropdown select "device instance path"
Your serial number (the red bit here) should be the end of a long line USB\VID_0FCE&PID_01BB\XY1234ABCD if you were in MSC
or #XY1234ABCD&0# if in MTP (ignore the # and the &0#)
Click to expand...
Click to collapse
Wow, you just saved my bacon. Thanks, kind stranger!
Hello everyone, I recently bought RN10 PRO (Indian version) and I've noticed that the Serial Number in the settings and when dialing *#06# is different from the box, however the two IMEI numbers are identical on both the device and the box
I ran CIT (dialed *#*#6484#*#*) and the Serial Number there was identical to the one on the box.
Should I be concerned or return the device? or is it something common and normal?
thank you for your time.
It's not uncommon for the software to be misreporting the serial number sometimes. Xiaomi has some bugs, but as long as it's not breaking, it's fine. My phone doesn't report the correct serial number either after update, and I know it's a genuine device since I bought it sealed and in person at an official Xiaomi store. The important thing is the IMEI, as the IMEI is unique to each network device. Though the IMEI can be spoofed, each IMEI is registered to a specific device, so if you ran a check on a spoofed IMEI, it will return a different device as a result.
Here's what you can do to check for authenticity. Visit this website and enter the IMEI (first one, then the other): https://www.mi.com/global/verify/#/en/tab/imei
Both IMEIs should show your correct phone model.