Whatsup?
Do any of you guys know if the Xperia Z1 C6906 also have the Touchscreen problems?
Because I just received my Xperia Z1 C6903 last Wednesday and now I can't use the phone at all, it just select random apps, making phone call on it's own, scrolling on it's own etc etc., when I first got the problem I did a factory reset, it worked good for just a few minutes, but now I can't even access the settings page, imagine to do a factory reset, I like this phone a lot and I wanted a good working phone and was wondering if I buy the C6906 would be a safe move or all of them have the same problems?
Or should I wait for the Xperia Z2? but don't know how much I have to wait, when will it comes out?
Or is there a fix for this problem?
Anyways thanks a lot,
Aruman
You're not dealing with a flaw in the C6903, you just have a bad handset. Return it or take it to a Sony Service Center. All of the C690x phones are identical except for the radio.
Related
Hi all,
I recently bought my TX overseas, and updated to 3.197. It was fine for the first few days, until today, I turned on my phone, it came up with a blank screen.
All the functions seems to be working fine, even the touch screen, except that the screen itself is blank. I don't know what is wrong with it. I live in New Zealand, and I bought the phone in Taiwan a few weeks ago, and they don't sell TX or T in NZ, and I don't have a way to repair unless I go to somewhere that sells TX, or fly to Taiwan and get it fixed. :crying:
I called Sony in Taiwan, and did everything they suggested me to do, including repairing through PCcompanion, resetting, waiting for a few hours then turning it on again and the screen is still blank. Is there anyone that knows a way to fix this or have experienced similar problem?
I really want to be able to use my phone again. Any help would be truly appreciated!
RTB
Tacoru said:
Hi all,
I recently bought my TX overseas, and updated to 3.197. It was fine for the first few days, until today, I turned on my phone, it came up with a blank screen.
All the functions seems to be working fine, even the touch screen, except that the screen itself is blank. I don't know what is wrong with it. I live in New Zealand, and I bought the phone in Taiwan a few weeks ago, and they don't sell TX or T in NZ, and I don't have a way to repair unless I go to somewhere that sells TX, or fly to Taiwan and get it fixed. :crying:
I called Sony in Taiwan, and did everything they suggested me to do, including repairing through PCcompanion, resetting, waiting for a few hours then turning it on again and the screen is still blank. Is there anyone that knows a way to fix this or have experienced similar problem?
I really want to be able to use my phone again. Any help would be truly appreciated!
Click to expand...
Click to collapse
I thought My phone died a week after I updated via Sony companion. Just needed to turn it off an on. Hold Power and Volume up until it reboots. If you have done this already I can't say I have much hope for it and return to base.
Have you not insured the phone?
In the UK you are asking for trouble if you don't insure your phone.
Sounds like you will need to pay for a recommended repair centre to fix it. Sony should be able to give you a list of contacts near you if you have to send your handset abroard then it's what you have to do.
****!! don't scared me I just bought tx today.
Tacoru said:
Hi all,
I recently bought my TX overseas, and updated to 3.197. It was fine for the first few days, until today, I turned on my phone, it came up with a blank screen.
All the functions seems to be working fine, even the touch screen, except that the screen itself is blank. I don't know what is wrong with it. I live in New Zealand, and I bought the phone in Taiwan a few weeks ago, and they don't sell TX or T in NZ, and I don't have a way to repair unless I go to somewhere that sells TX, or fly to Taiwan and get it fixed. :crying:
I called Sony in Taiwan, and did everything they suggested me to do, including repairing through PCcompanion, resetting, waiting for a few hours then turning it on again and the screen is still blank. Is there anyone that knows a way to fix this or have experienced similar problem?
I really want to be able to use my phone again. Any help would be truly appreciated!
Click to expand...
Click to collapse
Did you try any of the following?
1) Install a stock .FTF using Flashtool, preferably the 7.0.A.1.307 firmware that came with the phone.
2) Downloading the Sony Ericcson Update Service program and using that to force an update to .3.197?
I am having exactly the same issue today. The phone is working but not the screen. The backlight, touch panel are all functional except the lcd panel. Could this be caused by the cable connector?
By the way, I don't think it has anything to do with firmware upgrade. Mine has been running the latest firmware for weeks until today.
Update: I opened the phone and checked all cable connectors and they are all firmly connected...Maybe the screen is busted... OP, were you using the oem battery?
Update 2: atteched some teardown pictures of xperia tx.
It seems I'm having issues with my 6506 ZL and I don't know if it's related to the Battery bug issue, and/or something else - so I've come to my brothers and sisters here to help :good:
1. The phone will not boot unless it's plugged in (either through USB or the wall charger) as once it hits the Sony logo (or animation) it will turn off.
2. Once I manage to get in, I'm able to use the phone with no issues
3. ..and when I unplug the phone again, if I leave it alone, I'm able to do basic things like use the unlock screen go to different homepages, and open the app drawer
4. If I select a widget, app, or go into settings, the phone turns off.
Since an update wasn't available via the PCC or SUS, I flashed the most recent firmware 10.3.1.A.0.244 myself, and it doesn't seem to help the issue so I'm led to believe it's a problem with the hardware itself - maybe a sensor or something that reads the battery as dead?
Does anyone have any ideas as to what else I can try doing, or am I SOL and need to send it to Sony repair (and potentially have to pay to fix it)? Any help or input would be greatly appreciated
you're on the wrong thread it's Xperia Z thread not Xperia ZL
so here you go..
http://forum.xda-developers.com/forumdisplay.php?f=2092
Simonna said:
you're on the wrong thread it's Xperia Z thread not Xperia ZL
so here you go..
http://forum.xda-developers.com/forumdisplay.php?f=2092
Click to expand...
Click to collapse
thanks..I just noticed that myself too
I have a Xperia Z C6602 that can't find any network at all and u can't have even emergency call. I have flashed it with orginal firmware but no change I didn't see. I have a bigger problem, Its LCD had 2-3 line on its corner that I think it was because of crash but after dissassembly I have a black screen. The phone is on and touch is working but I have no display, please help. sorry because my bad english
Hi,
I had faced a similar problem on my 6602.
Tried everything but the phone just couldnt find the network.
Finally I had to take it to the service center and because the phone was under warranty, they replaced it.
According to them, it is some kind of hardware problem.
I all,
I have just bought my xperia two days ago, and I have done every update the phone has found..
The issue is that when I make a call, people can't listen to me clearly, the word become pasty, incomprehensible..
Searcing in the forum I don't found nothing similar, so I just want to know if it's a software related issue or I must send the phone in warranty.
My software version is 14.3.A.0.681
Thank you..:good:
TheJackTitan said:
I all,
I have just bought my xperia two days ago, and I have done every update the phone has found..
The issue is that when I make a call, people can't listen to me clearly, the word become pasty, incomprehensible..
Searcing in the forum I don't found nothing similar, so I just want to know if it's a software related issue or I must send the phone in warranty.
My software version is 14.3.A.0.681
Thank you..:good:
Click to expand...
Click to collapse
It seems it is a software problem. But you are not the first one to complain the mic problem of a new Xperia Z1.
So you'd better change a new one from Sony.
i had a similar problem with my Xperia ZR, and some people had it with XZ and XZL, it seems to be certain programs that use the microphone and interfere.
for my ZR it was skype, i removed it and it became normal again... some people said it was google search?!
try disabling settings->call settings->microphone noise suppression.
it might help...
I have tried to disable the noise cancelling in setting, now it seems that the situation is a bit better .. I will just have a couple of day testing and trying to unistall application..
Thanks you!!!
without noise cancelling it's a bit better.. but not enought to make a call clear as expected by this phone..
Today I try a factory reset
I find out the problem, the Sim card caused the bad calls, I have just changed the card with the same carrier and the calls become pretty good now!! :laugh:
Hello,
I have a Sony Xperia Z3 Compact D5803 running sony concept android 6.0.1 software. A few days ago the vibration randomly stopped working. I've looked online and shaking the phone doesn't do anything, not even temporarily. It was working on the marshmallow firmware so I don't think it's a software issue, however I haven't dropped the phone or anything like that, so I don't see how it could be a hardware issue. I sent the phone to Sony for repair in the past for a faulty headphone Jack, and really don't want to have to go through all that again. Does anyone have any insight on what might be wrong? I have tried the diagnostic test, and it's not vibrating. Any ideas would be greatly appreciated. Thank you in advance
Im having the same issue. I remember i had It some time ago and could it get fixed through flashint the KK fw and relock and unlock the bl again. Now it came with the upgrade 2157 -> 3052
Im not doing any mistakes, so its really annoying to keep the same procedure every and every time. But i couldnt find out by what its caused
How to Fix Vibrate not working
Same problem
mustafakhalid said:
Hello,
I have a Sony Xperia Z3 Compact D5803 running sony concept android 6.0.1 software. A few days ago the vibration randomly stopped working. I've looked online and shaking the phone doesn't do anything, not even temporarily. It was working on the marshmallow firmware so I don't think it's a software issue, however I haven't dropped the phone or anything like that, so I don't see how it could be a hardware issue. I sent the phone to Sony for repair in the past for a faulty headphone Jack, and really don't want to have to go through all that again. Does anyone have any insight on what might be wrong? I have tried the diagnostic test, and it's not vibrating. Any ideas would be greatly appreciated. Thank you in advance
Click to expand...
Click to collapse
I'm having the same issue. That link in the previous post did not work for me. Have you learned anything else? I'm on stock unrooted and latest update. This has been happening over the last week.
Same problem...
When vibration stop to work, you had to shake your device. So, the vibration will work again...
It's an hardware issue: I tried to flash another rom. I tried to root/unroot: it doesn't matter.
I sent my Z3C in warranty, but they didn't solve anything
guys, i just want to share my story on vibrations:
i had similiar issue, have z3 compact and one day realised my vibration stopped working, not even in tests and diagnostics.. tried reseting it and restoring backup. nothing worked. sent it to SONY for repair under warranty. they send it back and say they replaced some mechanical part (no specific info)
i open the phone, it works nicely and vibrates like a kitten. i start restoring my apps and stuff and suddenly see/feel that vibration is not working again (also not working anywhere). this time i factory reset the phone thru android menu (not thru sony companion repair on pc) and the vibration came back.
also when i reset to factory settings via sony's repair app on the phone it still wont work (the vibrations) not even in diagnostics. so may be that one of the apps is seriously feckin up the vibrations that they dont even work in diagnostic tests and have to be formated thru the android native option not some sony stuff.