[Q] Dying ZL? - Xperia Z Q&A, Help & Troubleshooting

It seems I'm having issues with my 6506 ZL and I don't know if it's related to the Battery bug issue, and/or something else - so I've come to my brothers and sisters here to help :good:
1. The phone will not boot unless it's plugged in (either through USB or the wall charger) as once it hits the Sony logo (or animation) it will turn off.
2. Once I manage to get in, I'm able to use the phone with no issues
3. ..and when I unplug the phone again, if I leave it alone, I'm able to do basic things like use the unlock screen go to different homepages, and open the app drawer
4. If I select a widget, app, or go into settings, the phone turns off.
Since an update wasn't available via the PCC or SUS, I flashed the most recent firmware 10.3.1.A.0.244 myself, and it doesn't seem to help the issue so I'm led to believe it's a problem with the hardware itself - maybe a sensor or something that reads the battery as dead?
Does anyone have any ideas as to what else I can try doing, or am I SOL and need to send it to Sony repair (and potentially have to pay to fix it)? Any help or input would be greatly appreciated

you're on the wrong thread it's Xperia Z thread not Xperia ZL
so here you go..
http://forum.xda-developers.com/forumdisplay.php?f=2092

Simonna said:
you're on the wrong thread it's Xperia Z thread not Xperia ZL
so here you go..
http://forum.xda-developers.com/forumdisplay.php?f=2092
Click to expand...
Click to collapse
thanks..I just noticed that myself too

Related

[Q] Xperia Z; Death Experience

Hi
Guys who experienced sudden death of Xperia Z
complete death Or temporary death
>>> please mention here what was your phone model and its state;
C6602 /Root
C6602 /Unlock Bootloader
C6602
C6603 /Root
C6603 /Unlock Bootloader
C6603
10.1.D.0.317 - 10.1.D.0.322 - 10.1.A.1.350
& more explanation please!
Thanks :good:
Vote pls
please vote and explain...
:good:
- C6603 /Unlock Bootloader
- Stock kernel
- Stock based rom (10.1.A.1.350 retail fw based)
completely dead, got a new XZ
krabappel2548 said:
- C6603 /Unlock Bootloader
- Stock kernel
- Stock based rom (10.1.A.1.350 retail fw based)
completely dead, got a new XZ
Click to expand...
Click to collapse
thanks for vote and explain :good:
u got new xZ from sony by warranty or bootloader unlocking void warranty?
pls vote and write...
isn't thr any more experience?
C6603 /Unlock Bootloader
I have the Xperia Z with unlocked bootloader. I don't know what I did. I think I flashed the wrong file using the Flashtool on the mac. I have been having trouble with my Xperia Z on the .253 firmware. It still thinks its on the old firmware and tries to update and then it fails.
I couldn't get rid of the message, so I used Root Delete (or something like that) to just *hide* the app, but then I decided to try a default .253 ROM and it didn't have the 4G/LTS like mine did, so I tried to replace the ROM using the DE Generic one, and that was fine, but it was missing some apps. So I thought I'd use my CWM backup on my SD card. For some reason CWM was missing.
I wanted to install CWM, but I did it from within the Flashtool, rather than ABD then Flashtool from Terminal.
So, it ended up just sitting on the Sony screen. Not what I wanted. Tried to get it to play nice....nuda!
Therefore I have just finished flashing back the 10.1.1.A.1.253 DE Generic/Unbraded .tft file and it's rebooted nicely.
Now what I'm going to do is work a way to get the CWM back on there. I really want that to try and restore my ROM to the original factory and just use Root Delete to "hide" the update from my sight.
[SITUATION] Now resolved back to a working Xperia Z.
[SECRET] Use the Power+UP key combination for 10 seconds until you feel 3 consecutive vibrations. Download a Generic ROM. Install using Flashtool~!
C6603 BootLoader
[/B]
x102x96x said:
Hi
Guys who experienced sudden death of Xperia Z
complete death Or temporary death
>>> please mention here what was your phone model and its state;
C6602 /Root
C6602 /Unlock Bootloader
C6602
C6603 /Root
C6603 /Unlock Bootloader
C6603
10.1.D.0.317 - 10.1.D.0.322 - 10.1.A.1.350
& more explanation please!
Thanks :good:
Click to expand...
Click to collapse
I Have Problem No. 5, C6603 /Unlock Bootloader. Plus Wont Get Into Fastboot Or Flashmode.. I Am Sorry If I Said Something Wrong.. As This Is My First Post Here.
xperia z 6602
hi. i have a charge in my car. first time i plug it in my xperia z. suddenly my phn was black it wont show charging even not response me when i press switch button. i was shoked and worry to much. i came back home, got original dc charger, plug it in but no response. i push volume key + switch button together, my phone was on, i was hpy. butt my phone wont getting charging when i plug charger in it. it hurts me alot. i had only 30% charging left. aftr 4 hours my phn needs to be charg butt my phn not getting charging. a whole n8 my phn pluged with charger showing me red light . at new morning i took my phn to a repairing shop. he open my phn.change the battery, then my phn show sony logo and switched on again. repairman asked me let me know abt wts the issue ur phn not getting charging. aftr one day he told me that he cant find any problem,this is software issue ur phons no getting boot even a another battery put into. he says me ur bootmanager lost and we have not the file bla bla..... now my xperia z not show me red l8 whn i pluged charger into it. butt when i remove my battery then it show me red l8 4 just 10 to 15 sec. aftr this it wont give me any choice that i use it again.now its in dead codition.. help me or suggest me what to do.sorry if i said anything wrong. this is first time i wrote my situation on XDA. thanks
C6603 standard
Water through the back panel.
I get a red led when I plug the charger and then it goes off.
pfmboidi said:
C6603 standard
Water through the back panel.
I get a red led when I plug the charger and then it goes off.
Click to expand...
Click to collapse
I have the exact same problem, were you able to solve this and if yes how?
Jodus said:
I have the exact same problem, were you able to solve this and if yes how?
Click to expand...
Click to collapse
Hi. No, I sent it for repairs. The single worst thing I probably did was trying to turn it back on after it got wet. i wish I just turned it off and kept it off.
pfmboidi said:
Hi. No, I sent it for repairs. The single worst thing I probably did was trying to turn it back on after it got wet. i wish I just turned it off and kept it off.
Click to expand...
Click to collapse
Was able to fix it,i just letted it in the plug for a day and i was able to turn it back on
Jodus said:
I have the exact same problem, were you able to solve this and if yes how?
Click to expand...
Click to collapse
Sun is best choice to dry ur phone
After 3-4hrs if problems remains take it to official service
Sent via SM-N900
[SECRET] Use the Power+UP key combination for 10 seconds until you feel 3 consecutive vibrations. Download a Generic ROM. Install using Flashtool~!
i did that,and i feel 3 vibs,but flash tool just doesnt recognize device...no response from flash tool... can you please PM me the possible solution ??
Jodus said:
Was able to fix it,i just letted it in the plug for a day and i was able to turn it back on
Click to expand...
Click to collapse
This is bad advice: do not turn it back on or plug it in after water has gotten inside the phone. I killed it by trying to turn it back on right after i saw moist in the inside of the camera lens. It turned on for a few seconds and showed the xperia logo before turning off dead.
Do not risk short circuiting it. Let it dry for a while before you turn it on or plug it in.
Regardless, mine got replaced but I will not submerge it in water anymore.
Edit: just so you understand what I went through, I tried every single piece of advice that I could find to dry the inside. After a few weeks I just had to give up and take it to repairs.
Note: if the damage was caused by the back panel coming unglued I recommend to document this problem when you bring your phone in. It is a known problem but it helps with service centers that will go straight forward to blaming you for the water damage. I printed this whole thread and the links contained in here, put it in a folder and discussed it with the repair center.
pfmboidi said:
This is bad advice: do not turn it back on or plug it in after water has gotten inside the phone. I killed it by trying to turn it back on right after i saw moist in the inside of the camera lens. It turned on for a few seconds and showed the xperia logo before turning off dead.
Do not risk short circuiting it. Let it dry for a while before you turn it on or plug it in.
Regardless, mine got replaced but I will not submerge it in water anymore.
Edit: just so you understand what I went through, I tried every single piece of advice that I could find to dry the inside. After a few weeks I just had to give up and take it to repairs.
Note: if the damage was caused by the back panel coming unglued I recommend to document this problem when you bring your phone in. It is a known problem but it helps with service centers that will go straight forward to blaming you for the water damage. I printed this whole thread and the links contained in here, put it in a folder and discussed it with the repair center.
Click to expand...
Click to collapse
Best thing you can do is put your phone in a closed bucket with rice
Sent from my Full Android on C6603 using XDA Free mobile app
Donald K. said:
Best thing you can do is put your phone in a closed bucket with rice
Sent from my Full Android on C6603 using XDA Free mobile app
Click to expand...
Click to collapse
Yes. Tried it. Also tried the dehumidifier christals. Nothing.
It all depends on the extent of the water damage but it does not really matter if you short circuited the phone before trying to dry it.

[Q] Little annoyances with keyboard, LED in stamina mode [SOLVED]

Hello fellow Z owners,
I'm new to both the Z and Android, but not to forums, so I swear I've tried my best to do searches first :cyclops: anyway, have been using the phone quite extensively over the past few days, and here're a few little annoyances that I wish could be solved with your help:
Keyboard:
1) It seems that Google voice typing keeps automatically enabling itself after a while no matter how many times I've unticked the box. I don't like it because I prefer having the full stop button there instead as I use it a lot more often. The only work-around I've found so far is to go to settings, have the box unchecked, and directly leave the page with it running in the background. As long as I press menu (?) button and I see the settings page still there, the voice button doesn't come back on, it seems. Any proper ways to get it to disable for good?
2) After typing some numbers/symbols, the keyboard should (at least I thought) switch back to normal letter layout after pressing on "space", but mine doesn't. I've asked friends on other Android devices and theirs do switch back, so it seems like it's an Xperia issue? Is there a way I can get it to switch back from numbers/symbols layout to letters layout after pressing "space"?
3) I can't seem to be able to get rid of the smiley key on the keyboard (next to the numbers/symbols button). I have the smiley key unchecked already (under settings -> language & input -> xperia keybaord -> keyboard appearance -> additional keys), but it doesn't seem to work.
4) Similarly to #3, I can't seem to get it to change the keyboard skins neither, always just stuck on black&grey no matter what I choose (grey only, black only)
Stamina mode LED:
Basically, I want the corresponding LED notifications for an app to work under stamina mode. I understand why LED notifications are disabled, to safe battery, but LEDs don't use much power and if I have an app under "always active", the corresponding LED notifications for that app should also work, but it doesn't. Any way to make it work?
Thanks very much for reading all that in advance. Sorry I know my questions are a bit long, but I just thought it's best for me to be as precise with my questions as possible. Thanks again!
Your keyboard issues is only happening on yours. It is not an xperia thing. Might just be a bug in the keyboard. Just repair your phone with pcc or seus.
And stamina mode I don't think there's a workaround atm.
Thanks LitoNi. Good to know I have a lemon
PCC is PC Companion, I assume? And just find the repair function in there? Will it set my phone back to factory settings (hope not)? Thanks!
Edit: oh and sorry, so you mean your XZ doesn't have all issues 1-4? Thanks!
Lord Farkward said:
Thanks LitoNi. Good to know I have a lemon
PCC is PC Companion, I assume? And just find the repair function in there? Will it set my phone back to factory settings (hope not)? Thanks!
Click to expand...
Click to collapse
yes PCC is PC companion, and SUS (SEUS) is Sony (Ericsson) Update Service. When you repair with both, it will wipe everything and i advise you to back up everything before doing so.
LitoNi said:
yes PCC is PC companion, and SUS (SEUS) is Sony (Ericsson) Update Service. When you repair with both, it will wipe everything and i advise you to back up everything before doing so.
Click to expand...
Click to collapse
Ok thanks for that heads up!
Sorry so just wanted to clarify, you don't have any of my keyboard problems above?
Ok I've "repaired" the phone, still exactly the same problems. None of the issues have been solved above.
Anything I should look at, please? Thanks!
Lord Farkward said:
Hello fellow Z owners,
I'm new to both the Z and Android, but not to forums, so I swear I've tried my best to do searches first :cyclops: anyway, have been using the phone quite extensively over the past few days, and here're a few little annoyances that I wish could be solved with your help:
Keyboard:
Click to expand...
Click to collapse
Use another Keyboard
Lord Farkward said:
Stamina mode LED:
Click to expand...
Click to collapse
This should be fixed in 4.2.2, it does works as intended though. But I think Sony will give us an option whether to enable it or not in StaminaMode
Lord Farkward said:
Ok I've "repaired" the phone, still exactly the same problems. None of the issues have been solved above.
Anything I should look at, please? Thanks!
Click to expand...
Click to collapse
if it ask whether to do a full wipe or not, do a full wipe.
Repair it with SEUS if not,
flash a respective FTF file.
Thanks again. I did do a full wipe. Still exactly the same :/ will trying flashing I guess
So no one else have the same issues? Is it really just my phone? Just wanted to double check before I go ahead, don't want to go through all that and then come back and find out that all XZs have the same problems, you know... hope you understand
So, I sat down and played around with all settings, and guess what, I've finally managed to get it fixed.
You see, my phone was bought in HK and so its default keyboard was the Chinese keyboard (despite having selected "English" as default language...", so whenever I've changed any settings, it for some reason didn't work.
Once I've changed the default keyboard back to Xperia English, though, all my saved settings (no Google, no smiley etc) are now there. Furthermore, it also automatically switches back to the letters layout after I press on "space" after a punctuation or number.
Wonder why the settings didn't work when default wasn't English though... weird...
Anyway, just for any future references. Hope this will help other n00bs out there in case they run into the same problem.
Now fingers crossed for Sony to fix the LED notifications in stamina mode.......
Yay . I don't have the Chinese keyboard installed so I wouldn't know lol.
The stamina mode led, one Sony staff forwarded it to the technician, whether an option to enable it will come or not is still unknown.
Yeah hopefully they will.
Thanks again for your help mate.

[Q] Sony Xperia Z screen OFF

Dear Xda,
On 3/6/2013,once again my hp screen shut off & cannot ON even I've press power button like usual to wake up the screen,this is 3rd time it's happened on 25/5&27/5.
I made a reset by pressing power button+vol then phone able to switch ON.
I didn't install any harm apps that not from market
Each times this issue happened,the 'trending' for battery is always look as attached pic.The hp will feel hot too.
Kindly need advise,thank you
The battery gap is because of the reset. What rom/kernel/mods are you using?
Sony Xperia Z screen OFF
wawyed said:
The battery gap is because of the reset. What rom/kernel/mods are you using?
Click to expand...
Click to collapse
I attached the ROM & Kernel printscreen from the phone.
Kindly need your advice.
Thank you
It's just the battery calibrating. That's why you lost that huge amount. (No clue why the phone restarted though)
Sony Xperia Z screen OFF
Dsteppa said:
It's just the battery calibrating. That's why you lost that huge amount. (No clue why the phone restarted though)
Click to expand...
Click to collapse
1)Can you explain to me in details on what you quote just now?
2)What is your solution regarding this matter?
thank you
AZIZI_K said:
Dear Xda,
On 3/6/2013,once again my hp screen shut off & cannot ON even I've press power button like usual to wake up the screen,this is 3rd time it's happened on 25/5&27/5.
I made a reset by pressing power button+vol then phone able to switch ON.
I didn't install any harm apps that not from market
Each times this issue happened,the 'trending' for battery is always look as attached pic.The hp will feel hot too.
Kindly need advise,thank you
Click to expand...
Click to collapse
Repair by SUS
If problem remains take it for replacing
Sent via my Google Nexus 7 | 32GB.WiFi
AZIZI_K said:
1)Can you explain to me in details on what you quote just now?
2)What is your solution regarding this matter?
thank you
Click to expand...
Click to collapse
I quoted nothing.
It's quite simple, I had this with any other phone, the battery is being read by a sensor, sometimes the sensor receives incorrect info from the battery, that's the simple reason.
Only thing you can do is restart your phone once a while to recalibrate.

[Q] Xperia Z auto shutdown,auto restart and hang

Hi,
My Xperia Z all of sudden auto restart and shutdown and it hang all the time.
Anyone here can give me a hand how to solve this matter?
Thanks...
Can you give some more details about rom version, stock, unlocked, rooted, etc? And what did you do prior to experiencing this behaviour?
xperia z
Cenobite_ said:
Can you give some more details about rom version, stock, unlocked, rooted, etc? And what did you do prior to experiencing this behaviour?
Click to expand...
Click to collapse
Hello. I have been looking this forum from long time and thx to the developers and everyone who brings to us all the stuff.
Soo about my problem. Its similar to the first post, but with one exception.
My phone display cracked and so i give it to be repaired. Everything was working more than perfect then, but after the change /ofc display works fine/ but keeps shutting down when i try to use applications/games or even when i open the camera/. When i try to turn it on it goes to the sony logo and then nothing... /bootloop/ turns off again. I have to plug the charger and then phone comes back to life when i turn it on. It heats abit more /i think/ than before. Ofc before was heating too but i didn't face problems like that. Soo my question is... can be a software problem or hardware problem? Im using the last stock rom as it was given from sony.
Any help appreciated. Thanks in advance...
Best regards.

Sudden death of Xperia Z1!

I've already searched on the forum and googled it and came to the conclusion that my Xperia Z1 is now a paper weight.
Still my curiosity got the better of me
In short, I have a Xperia Z1 (C6902) which was working perfectly till today (2 years old),
Rooted, Unlocked bootloader, TWRP recovery, CM 12.1 Nightly ROM (July).
I remember the battery level was around 40% and after a phone call, I put it on charge and that was the last time I saw my phone powered on :|
I came back, only to see that my xperia z1 is bricked. I've already tried -
1. Power + Vol -
2. Power + Vol +
3. Holding Vol - while connecting to laptop/computer
4. Holding Vol + while connecting to laptop/computer
Neither the phone vibrates nor the LED shows any color, not even recognized in laptop/computer and Sony PC Companion app in windows.
So is there any way to recover my phone now?
As told earlier, my phone is 2 years old so of course out of the "warranty" period but it's really not fair to me as a consumer, cause it's an already known bug and a very serious one, not ought to be on any phone let alone on a once flagship.
So is there any way I can fight my way with the Sony to get my phone repaired without shelling out double the cost of current market price of this 'flagship'
I am planning on taking my phone to Sony service center tomorrow.
GravityDead said:
I've already searched on the forum and googled it and came to the conclusion that my Xperia Z1 is now a paper weight.
Still my curiosity got the better of me
In short, I have a Xperia Z1 (C6902) which was working perfectly till today (2 years old),
Rooted, Unlocked bootloader, TWRP recovery, CM 12.1 Nightly ROM (July).
I remember the battery level was around 40% and after a phone call, I put it on charge and that was the last time I saw my phone powered on :|
I came back, only to see that my xperia z1 is bricked. I've already tried -
1. Power + Vol -
2. Power + Vol +
3. Holding Vol - while connecting to laptop/computer
4. Holding Vol + while connecting to laptop/computer
Neither the phone vibrates nor the LED shows any color, not even recognized in laptop/computer and Sony PC Companion app in windows.
So is there any way to recover my phone now?
Click to expand...
Click to collapse
may be your battery dead.
In my opinion you can save the path to Sony repair center. Even if they get the phone running I think they will deny any support because your phone isn't in original state.
It is rooted, bootloader unlocked, etc.
If you have luck only the battery died and replacing the old with a new is enough. The problem is that you need some skills changing it yourself because our z1 hasn't got a removable back cover.
@GravityDead u may follow this link and try the steps mentioned here: http://forum.xda-developers.com/showthread.php?t=1849170
If that didnt work then u may try this link: http://www.androidbrick.com/unbrick...-you-have-the-right-kind-of-rom-qhsusb_dload/
Good luck Bro!
iedafarha said:
may be your battery dead.
Click to expand...
Click to collapse
I don't think so, the battery was working just fine
motorazrv3 said:
In my opinion you can save the path to Sony repair center. Even if they get the phone running I think they will deny any support because your phone isn't in original state.
It is rooted, bootloader unlocked, etc.
If you have luck only the battery died and replacing the old with a new is enough. The problem is that you need some skills changing it yourself because our z1 hasn't got a removable back cover.
Click to expand...
Click to collapse
Well, I thought about it too but how will SONY know I unlocked the bootloader as most probably motherboard is the issue here and it will have to replaced.
Though I don't feel good lying to people but IMO, voiding warranty because of root is not a good policy and especially if the phone the company sold is bricked due to THEIR common bug, it is just pure evil.
For months I was telling everyone to wait for xperia Z5 for their next upgrade but I've changed my mind now, AFTER facing many problems with Z1 like low speakers sound, VERY poor wifi range, how could I forget the lollipop update, man it was very slow/laggy, lollipop update was the reason I rooted my xperia z1 and now THIS bug (so many guys has lost their phones to this bug, just read sony forums)
markakash said:
@GravityDead u may follow this link and try the steps mentioned here: http://forum.xda-developers.com/showthread.php?t=1849170
If that didnt work then u may try this link: http://www.androidbrick.com/unbrick...-you-have-the-right-kind-of-rom-qhsusb_dload/
Good luck Bro!
Click to expand...
Click to collapse
thanks man, I've bookmarked them for future reference.
UPDATE: my phone booted up today but I don't know how and that's what scares me 'cause I read it somewhere on the sony forums that this bug comes back eventually.
I woke up, switched on and connected the charger disappointingly but to my amazement phones' LED lit up (Red LED for showing low battery), I left it to get charged up for a reasonable time. and now it's working just like yesterday now
Though I've learned a very good lesson that
never to buy phones on launch but to wait to read reviews on forums.
thanks again guys, I will post back if something goes wrong again and if you need to ask something then please go ahead

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