[Q] Sony Xperia Z screen OFF - Xperia Z Q&A, Help & Troubleshooting

Dear Xda,
On 3/6/2013,once again my hp screen shut off & cannot ON even I've press power button like usual to wake up the screen,this is 3rd time it's happened on 25/5&27/5.
I made a reset by pressing power button+vol then phone able to switch ON.
I didn't install any harm apps that not from market
Each times this issue happened,the 'trending' for battery is always look as attached pic.The hp will feel hot too.
Kindly need advise,thank you

The battery gap is because of the reset. What rom/kernel/mods are you using?

Sony Xperia Z screen OFF
wawyed said:
The battery gap is because of the reset. What rom/kernel/mods are you using?
Click to expand...
Click to collapse
I attached the ROM & Kernel printscreen from the phone.
Kindly need your advice.
Thank you

It's just the battery calibrating. That's why you lost that huge amount. (No clue why the phone restarted though)

Sony Xperia Z screen OFF
Dsteppa said:
It's just the battery calibrating. That's why you lost that huge amount. (No clue why the phone restarted though)
Click to expand...
Click to collapse
1)Can you explain to me in details on what you quote just now?
2)What is your solution regarding this matter?
thank you

AZIZI_K said:
Dear Xda,
On 3/6/2013,once again my hp screen shut off & cannot ON even I've press power button like usual to wake up the screen,this is 3rd time it's happened on 25/5&27/5.
I made a reset by pressing power button+vol then phone able to switch ON.
I didn't install any harm apps that not from market
Each times this issue happened,the 'trending' for battery is always look as attached pic.The hp will feel hot too.
Kindly need advise,thank you
Click to expand...
Click to collapse
Repair by SUS
If problem remains take it for replacing
Sent via my Google Nexus 7 | 32GB.WiFi

AZIZI_K said:
1)Can you explain to me in details on what you quote just now?
2)What is your solution regarding this matter?
thank you
Click to expand...
Click to collapse
I quoted nothing.
It's quite simple, I had this with any other phone, the battery is being read by a sensor, sometimes the sensor receives incorrect info from the battery, that's the simple reason.
Only thing you can do is restart your phone once a while to recalibrate.

Related

[Q] Power button just wont work

All of a sudden the power button on my HTC Opal just refuse to work.
I had this problem a few months ago but it started to work within a day normally.
So right now the only ways i can use my phone is keeping it on without suspending power,plugging into charger every now and then to wake,or using the handsfree,or call my cell from another and wake it...im using Evolution-beta(6.5.3) rom..
I would love to get the power button working again.
Anyone has pics on how to open the Opal???I am even ready to physically open it an clean anything if required
Falcon-16 said:
All of a sudden the power button on my HTC Opal just refuse to work.
I had this problem a few months ago but it started to work within a day normally.
So right now the only ways i can use my phone is keeping it on without suspending power,plugging into charger every now and then to wake,or using the handsfree,or call my cell from another and wake it...im using Evolution-beta(6.5.3) rom..
I would love to get the power button working again.
Anyone has pics on how to open the Opal???I am even ready to physically open it an clean anything if required
Click to expand...
Click to collapse
You'd ruin the warranty dude...you stay in Mumbai,there is a htc service center at Borivali West in Thakkar Shopping Centre,S.V.Road. S.G.Infotech is the name and here goes the phone number-02228338063.
Call them and quote the warranty.Better not ruin anything.Before you do so,please flash the stock rom in my signature and do not overclock it as they will realise that u have violated the t&C of warranty.Just trying to save your money.They also have service centre at Andheri.Call and you may know.
thanks shr...but will have to wait for exams to finish to service my phone.
In the meantime you could use the following registry tweak to turn on your phone using any button (not just the power button):
HKEY_CURRENT_USER\ControlPanel\Keybd
set the "defaultkeylock" value to 0, and soft reset. You'll be able to wake your device up with any button (the D-Pad and the Answer/End buttons).
To lock your device in your pocket use S2U2 or the default Windows Mobile lock. I prefer S2U2 because you can set it to turn off your phone in 5 seconds, so if the phone wakes up accidentally in your pocket you won't waste your battery power.
Hope this helps. Good luck.
GFX said:
In the meantime you could use the following registry tweak to turn on your phone using any button (not just the power button):
HKEY_CURRENT_USER\ControlPanel\Keybd
set the "defaultkeylock" value to 0, and soft reset. You'll be able to wake your device up with any button (the D-Pad and the Answer/End buttons).
To lock your device in your pocket use S2U2 or the default Windows Mobile lock. I prefer S2U2 because you can set it to turn off your phone in 5 seconds, so if the phone wakes up accidentally in your pocket you won't waste your battery power.
Hope this helps. Good luck.
Click to expand...
Click to collapse
Tooo bad this dosen't work for me.
Well, it works for me, and I'm using the same ROM (Evo Ultimate Beta)!
Why it doesn't work for you? Are you using any other lock programs? Did you soft-reset after the tweak?
GFX said:
Well, it works for me, and I'm using the same ROM (Evo Ultimate Beta)!
Why it doesn't work for you? Are you using any other lock programs? Did you soft-reset after the tweak?
Click to expand...
Click to collapse
It works only if i press any key within a certain time.
I guess my power button is always internally pressed because I get the warning about saving data even just after resets.
Falcon-16 said:
It works only if i press any key within a certain time.
I guess my power button is always internally pressed because I get the warning about saving data even just after resets.
Click to expand...
Click to collapse
Guy,wait until u are done with the exams and service it at the service center.
shr said:
Guy,wait until u are done with the exams and service it at the service center.
Click to expand...
Click to collapse
untill then im buying micromax q1..really cheap..Rs 1.4k only
Falcon-16 said:
untill then im buying micromax q1..really cheap..Rs 1.4k only
Click to expand...
Click to collapse
Go for a iNQ chat 3g...Heres the link
Falcon-16 said:
untill then im buying micromax q1..really cheap..Rs 1.4k only
Click to expand...
Click to collapse
Reviews on Micromax q1.Well,this was just to help you.Nothing on q1 after this.
shr said:
Go for a iNQ chat 3g...Heres the link
Click to expand...
Click to collapse
It looks good ,but for now just need a temporary phone.Thanks anyway .
It works
@GFX
Thanks, like I've said in the title - you saved my Viva!
@Falcon_16
I was having the same problem. Phone still under warranty so... I hoped it will be repaired (a dirty contact I've presumed).
Nope! It wasn't the switch fault. It was a corroded ribbon connector on the MB. Not serviceable, the only choice being a MB replacement, not under warranty hence there are corrosion signs. That meaning over 150 USD...
So, thanks again GFX for the advice, the phone seems now still usable.
(meantime I've bought a Wildfire...)
ivan_who said:
@GFX
Thanks, like I've said in the title - you saved my Viva!
@Falcon_16
I was having the same problem. Phone still under warranty so... I hoped it will be repaired (a dirty contact I've presumed).
Nope! It wasn't the switch fault. It was a corroded ribbon connector on the MB. Not serviceable, the only choice being a MB replacement, not under warranty hence there are corrosion signs. That meaning over 150 USD...
So, thanks again GFX for the advice, the phone seems now still usable.
(meantime I've bought a Wildfire...)
Click to expand...
Click to collapse
You're welcome ivan_who. Glad the tip helped you keep your phone in a usable state.
I found that trick in the net somewhere, so I cannot take direct credit for it. I merely copied it here because I thought it could help someone, and it did.
Enjoy your Viva.
hi everyone, my opal yesterday gave an error that something related with quickshutdown, i reseted it and now...doesnt came to life again... tried in the charger, i was using energy rom too... anyone knows how to reanimat it? xD

Xperia Z Touchscreen troubles

Hi,
Lately i am experiencing a lot of troubles while typing a message or just unlocking my lockscreen.
The touchscreen respods bad, sometimes it starts moving out of itsselve... Its really annoying to work with the phone like that...
Someone facing the same problems?
Suggestions? Fixes?
Btw. The phone is stock, nothing changed or replaced...
The onling thing i did was removing the shaterproof film (and my Sony logo )
Try repairing it with Sony's PC Companion or Sony's Update Service first.
remember to backup your stuff before proceeding.
Do full wipes.
themichelanne said:
Hi,
Lately i am experiencing a lot of troubles while typing a message or just unlocking my lockscreen.
The touchscreen respods bad, sometimes it starts moving out of itsselve... Its really annoying to work with the phone like that...
Someone facing the same problems?
Suggestions? Fixes?
Btw. The phone is stock, nothing changed or replaced...
The onling thing i did was removing the shaterproof film (and my Sony logo )
Click to expand...
Click to collapse
Did you try to shut the phone down for 30 seconds and restarting it, seems to fix many unusual android issues.
I have noticed sometimes that my phone on the odd occasion does not repsond to screen press.
I am also experiencing the same problem.
Did a factory reset but still the same problem comes occasionally.. any solution ?
themichelanne said:
Hi,
Lately i am experiencing a lot of troubles while typing a message or just unlocking my lockscreen.
The touchscreen respods bad, sometimes it starts moving out of itsselve... Its really annoying to work with the phone like that...
Someone facing the same problems?
Suggestions? Fixes?
Btw. The phone is stock, nothing changed or replaced...
The onling thing i did was removing the shaterproof film (and my Sony logo )
Click to expand...
Click to collapse
I've had this problem only sometimes when charging outside...When u feel that the touch isn't working as it should,put on your earphones and look out for a low buzzing sound..if u hear anything,then unplug the charger from the wall and check in another socket..hopefully the problem in my phone was that current was leaching onto the capacitive screen so if I touch just once,it registers a number of touches..hope this helps u get rid of the problem
Hit thanks if I helped u.Sent from my Killer Xperia Z(C6602) using xda premium.
GeoSpaceKing said:
I've had this problem only sometimes when charging outside...When u feel that the touch isn't working as it should,put on your earphones and look out for a low buzzing sound..if u hear anything,then unplug the charger from the wall and check in another socket..hopefully the problem in my phone was that current was leaching onto the capacitive screen so if I touch just once,it registers a number of touches..hope this helps u get rid of the problem
Hit thanks if I helped u.Sent from my Killer Xperia Z(C6602) using xda premium.
Click to expand...
Click to collapse
That may be the solution to the problem you had but this isnt the problem here , it happens when whether the phone is charging or not and I think themichelanne is having the same problem.
Power off the phone with power+ vol up - wait for 1 vibrate followed by 3 vibrates and leave the phone then wait for 30 second before powering on, solved it for me....no problem in touch till now and i hope it does not come in future.
BTW This phone is really really full of problems.
Also happens to me when using some chargers
I bought my unbranded UK Xperia Z in Expansys, since I live in Portugal they sent a extra charger for the european standard socket. I had this exact same problem with it, the screen was extremely unresponsive and unprecise while charging. Now I use the charger from my old N900 and have no issues. Also, charging from a lower volt/amperage source like a computer I have no problems.
Since the capacitive screen is very sensitive, a low quality AC-DC adapter will generate issues (possibly due to the current/voltage not being 100% stable).
GeoSpaceKing said:
I've had this problem only sometimes when charging outside...When u feel that the touch isn't working as it
should,put on your earphones and look out for a low buzzing sound..if u hear anything,then unplug the charger from the wall and check in another socket..hopefully the problem in my phone was that current was leaching onto the capacitive screen so if I touch just once,it registers a number of touches..hope this helps u get rid of the problem
Hit thanks if I helped u.Sent from my Killer Xperia Z(C6602) using xda premium.
Click to expand...
Click to collapse
The issue is still unresolved, i did a factory reset but still the touchscreen stops responding ocassionally...
Need serious help guys...
Could be a bad screen protector.
Sent from my C6603 using xda premium
me too
Im also experiencing the same problem. So annoying, especially while texting. Xperia Z's touch not proving to be how it should be.
This happens with this phone for me, and previous android phones. Usually its just the app open not responding to touch events, but my softkeys still work and I can force kill and restart whatever im doing. Sometimes I have to reset. It seems to be happening more frequently since updating to 67, but its not often enough really bother me. using a tool like romtoolbox to increase the amount of touch events android can process seems to improve it somewhat.
akss009 said:
The issue is still unresolved, i did a factory reset but still the touchscreen stops responding ocassionally...
Need serious help guys...
Click to expand...
Click to collapse
Have you found any solutions for this? I have been experiencing this since 4.2.2 update. I don't know what happened. Can you please explain what's wrong and what's happening? Have you got it fixed yet? My screen freezes frequently so I'm unable to use the phone.
I have been experiencing this problem since a long time. But I have found no solutions for it. I took out my screen protector and the freezing thing got to normal but still it freezes sometime, but more when the screen protector is on. I'm pretty sure this problem is caused by the screen or the android farmware. I'm downgrading my OS, please reply to this. Mine is C6602. C6603 doesn't experience any problems like that.
How I fixed my Xperia Z5 touch screen
Hi everyone,
So, my Z5 touch screen was not working at all anymore, I have tried every manipulation recommended on the internet but did not succeed to get it working that way.
Here is what I did to get it fixed eventually:
- Installed sony companion
- Launched the "fix software" program (I don't know the exact name of the program in english)
- Followed the steps (took a while, something like two hours)
Then my phone rebooted, but nothing, still the same issue. Tried taking off the sim card, rebooted and same problem. Then, I put it back in the phone, and for some reason, the touch screen decided to work again. Although, I lost a lot of data in the process, but worth it.
I don't know if it is a general fix, but on my phone it just worked that way. Although, I have noticed that my phone started overheating something like two weeks before the touch screen problem appeared, I assume those two problems are linked in some way. Still did not find any fix for the overheating problem except putting it under cool water or let it cool down for 10 minutes.
I hope I helped with my post, good luck for those who are experiencing this issue.

Sony Xperia SP black screen without any reaction after intense RAM usage

Hello there everyone! The case happened to me today morning and I have no idea what to do. Basically the whole problem happened after I was using the browser, opened 3 windows at the same time , one of them was a video and the other 2 were google images. So the phone couldn't handle all these and the whole screen just froze. I locked up the screen which I still regret because I could have just turned the phone off and thought that locking up the screen would work since this has happened to me numerous times before without having these consequences.
I have tried the Simulated Battery Pull trick but it didn't work no matter which volume button I tried along with the power button. I held both for about 20-30 as written but the phone didn't react. Strange thing is when I charge the phone it's showing that it's charging the battery (yellow light) so the phone isn't completely dead as it seems. I would like your opinion about this and a proper solution cause I don't want to bring it to the service (even though my phone is only 4 months old )
Should I wait till the battery completely drains to zero (which could take 1 or 2 days ) or should I try fixing it myself?
Please help me ! I have no idea what to do :crying:
Just a Sony user said:
Hello there everyone! The case happened to me today morning and I have no idea what to do. Basically the whole problem happened after I was using the browser, opened 3 windows at the same time , one of them was a video and the other 2 were google images. So the phone couldn't handle all these and the whole screen just froze. I locked up the screen which I still regret because I could have just turned the phone off and thought that locking up the screen would work since this has happened to me numerous times before without having these consequences.
I have tried the Simulated Battery Pull trick but it didn't work no matter which volume button I tried along with the power button. I held both for about 20-30 as written but the phone didn't react. Strange thing is when I charge the phone it's showing that it's charging the battery (yellow light) so the phone isn't completely dead as it seems. I would like your opinion about this and a proper solution cause I don't want to bring it to the service (even though my phone is only 4 months old )
Should I wait till the battery completely drains to zero (which could take 1 or 2 days ) or should I try fixing it myself?
Please help me ! I have no idea what to do :crying:
Click to expand...
Click to collapse
This all happened because you set LMK to very low value
If you want to reboot your device then press and hold off button located behind back cover
Phoenix854 said:
This all happened because you set LMK to very low value
If you want to reboot your device then press and hold off button located behind back cover
Click to expand...
Click to collapse
Yes it worked but not thanks to your post but thanks to a youtube video. Anyway what does LMK stands for , can you please tell me about it? Thanks to that "OFF" yellow button the hope returned to me, I was really close to bringing it to service.
Just a Sony user said:
Yes it worked but not thanks to your post but thanks to a youtube video. Anyway what does LMK stands for , can you please tell me about it? Thanks to that "OFF" yellow button the hope returned to me, I was really close to bringing it to service.
Click to expand...
Click to collapse
LMK stands for Low memory killer.In order to understand this you need to know how android manages ram.
Basically whenever you close an app with back button the app still runs in background.Android does this so as to not to waste free ram available.Whenever you run heavy app the LMK is waked to kill those app running in the background
Phoenix854 said:
LMK stands for Low memory killer.In order to understand this you need to know how android manages ram.
Basically whenever you close an app with back button the app still runs in background.Android does this so as to not to waste free ram available.Whenever you run heavy app the LMK is waked to kill those app running in the background
Click to expand...
Click to collapse
Thank you. And is it possible to adjust this without rooting the phone? Don't want to lose my warranty for it.
Of course only answer if this isn't meant to be too much off-topic.
Just a Sony user said:
Thank you. And is it possible to adjust this without rooting the phone? Don't want to lose my warranty for it.
Of course only answer if this isn't meant to be too much off-topic.
Click to expand...
Click to collapse
You must be rooted

[Q] C6603 unplug freeze - anyone else get this?

Hey guys, long time no see.
Since my super popular forray into baseband modification my girlfriend has had my trusty old xperia Z c6603 until this morning. Of course, the first day of 2015 sets off with a bang.
After unplugging her phone this morning, it locked up. (this happens sometimes, once out of every 10 unplugs) She reset it with volup + power as usual and took a shower. Except today, it doesn't come back on.
This phone has never been rooted. It's had an alternate baseband flashed (of course, lol), and it's been working fine for 2 years. It has no water damage of any kind, and since it's me, you can expect it's in killer shape.
Volup/down + power does nothing at this point. Thinking I'm going to have to go into disassemble as described in other threads to unplug the battery, but that sucks.
Anyone else had this issue?
lhun said:
Hey guys, long time no see.
Since my super popular forray into baseband modification my girlfriend has had my trusty old xperia Z c6603 until this morning. Of course, the first day of 2015 sets off with a bang.
After unplugging her phone this morning, it locked up. (this happens sometimes, once out of every 10 unplugs) She reset it with volup + power as usual and took a shower. Except today, it doesn't come back on.
This phone has never been rooted. It's had an alternate baseband flashed (of course, lol), and it's been working fine for 2 years. It has no water damage of any kind, and since it's me, you can expect it's in killer shape.
Volup/down + power does nothing at this point. Thinking I'm going to have to go into disassemble as described in other threads to unplug the battery, but that sucks.
Anyone else had this issue?
Click to expand...
Click to collapse
Is there any sign of life...???
Like -vibrate or led blink when power button pressed...
DastanShaikh said:
Is there any sign of life...???
Like -vibrate or led blink when power button pressed...
Click to expand...
Click to collapse
sadly no, nothing.
I'm thinking about getting a charging cradle on the off chance her port is damaged. - but it worked in the morning for her alarm and the chargelight was green before she restarted it.
lhun said:
sadly no, nothing.
I'm thinking about getting a charging cradle on the off chance her port is damaged. - but it worked in the morning for her alarm and the chargelight was green before she restarted it.
Click to expand...
Click to collapse
U can try to get it repaired by Sony service center ...
DastanShaikh said:
U can try to get it repaired by Sony service center ...
Click to expand...
Click to collapse
yeah, probably not a bad idea. We just got her a Z2 as a replacement, but it was purchased in march of 2014, so, I would imagine it's still under warranty.
lhun said:
yeah, probably not a bad idea. We just got her a Z2 as a replacement, but it was purchased in march of 2014, so, I would imagine it's still under warranty.
Click to expand...
Click to collapse
But they give same device as a replacement not the above one and not the below one...

Help, my XZ1 C was dead?

Hi!
Please help me!
I installed custom ROM(no SeLinux support) and tested two partitioning programs.
ROEHSOFT PARTITION TOOL
and
ROEHSOFT DRIVE-EXPERT
I did a partition recovery and reboot the phone.
Since then, it doesn't turn on, doesn't charge, no led feedback, can't see the pc, and no fastboot mode, completely dead.
I disassembled, disconnected the battery, but nothing happened.
Died?
What can you do with it even if your PC can't see it?
The two partition programs, in stock rom, did not start, but this rom (selinux is inactive) was ran.
What happened to him being completely dead?
THX
dustinzahn said:
Hi! Please help me!
Click to expand...
Click to collapse
Obvious question, have you made sure it’s turned off before you try to boot it? The screen might just be black but the unit still on.
Hold down Vol up (+) and power together until the phone vibrates three times. Wait a couple of seconds, then press the power button once to try and start it.
As long as the screen wakes up, then you’re in with a chance of getting PC Companion or Flashtool to see it and rescue it.
This was an unlocked phone? If no, then there's a slim chance that you haven't done any permenent damage and you might be able to re-flash.
If you don’t get any joy from a reset, then you have rodgered your partition table and there isn’t any way to bring it back from that.
@dustinzahn, in my opinion, changing partition is very risky. Most likely it is a brick already, no way to recover, if it does not enter fastboot nor sony flash mode.
RIP
Hi Guys!
Thanx the answers.
BUT...
XZ1 C doesn't have a testpoint like Z1?
https://forum.xda-developers.com/showthread.php?t=2682255&page=13
THX!
Yes, unlocked, but hiding J4nn-s kernel, OEM closed the menu.
I tried everything.
It doesn't vibrate, can't detect the PC.
In old xperia's, touching testpoint fixed this and entered fastboot.
I can't find a testpoint on this.
dustinzahn said:
XZ1 C doesn't have a testpoint like Z1?
Click to expand...
Click to collapse
What's shown in the first post?
dustinzahn said:
I can't find a testpoint on this.
Click to expand...
Click to collapse
Maybe post few photos of the mainboard?
j4nn said:
Maybe post few photos of the mainboard?
Click to expand...
Click to collapse
Hi!
This picture is low quality, but the f*ucking Ilike phone's camera is ****.
"only my English is worse than that. "
Another
2.
Do you know the IMEI number?
You could register the phone on the Sony Warranty site , then call the helpdesk and say it's stopped working.
You might be required to provide some proof of purchase, but if it's within two years of its original sale, then it's covered by warranty (EU &UK).
Don't worry if you didn't buy it new, the warranty moves with the phone, not the purchaser. If it was sold through a service provider, putting the IMEI number in will tell you when it was origally sold and what, if any, warraty is left.
Edit: might be a bit late if you've pulled it apart
dustinzahn said:
2.
Click to expand...
Click to collapse
Sorry, I thought they had posted pics of an Z1C. Unless there is anything under those heat shield things you might be out of luck.
These are much better pictures, I removed the battery, there are a few testpoint candidates.
The battery was glued and not easy to remove.
dustinzahn said:
there are a few testpoint candidates.
Click to expand...
Click to collapse
And the results of your testing?
I give up.
Sorry, my English is not very good, I use the google translator, I'm trying to be understandable.
Stupid Sony designed the motherboard that the test point section right on the bottom half. The phone must be disassembled from the display side.
It's almost impossible to press the test point and while using the usb.
I also broke the flex cable, and I was tired and irritated, so the display cable also damaged.
I tried all the existing "test points" , but nothing happened. He probably didn't survive the procedure.
If the motherboard is good, the display and the USB flex replacement is almost a used XZ1C price, so it landed in the drawer. It'll be good for decoration.
But I found my first smartphone, a sony ERICSSON Mt15i, Neo.
I was originally a Sony Ericcson fan.
The touch screen is bad, but I've already assigned it.
I have a z1 compact, there's the power + volume flex cable must replace, I also ordered it.
Neo now works with an OTG + mouse, but the Z1 Compact does not turn on without a button, only indicates charging.
The Hungarian Sony support was big ****, and the Hungarian warranty service doesn't want to help, even though I told them it's the phone no longer a warranty, all I'm asking is that you help me identify the test point.
But no, they're just indoctrinate me, and they think it can only be repaired by replacing a motherboard.
Yesterday I bought a Xiaomi MI Note 10 phone. It's awesome.
I hope the russel5's [Treble/Pie/XZ1c] crDroid will be there as well.
I liked this ROM, but the disabled SeLinux is a big problem, I think the problematic apk is because of what killed the phone. The STOCK and [Treble/Pie/XZ1c] AOSP Extended ROM did not start the apk, even though i gave him root right.
I think the CrDroid ROM's disabled SeLinux let it run.
Maybe the apk was infected, but I use Malwerbyte and Kaspersky.
The Apk name is ROEHSOFT PARTITION TOOL SD-USB and I download from the Aptoide.
I know I'm a ****ing idiot.
Partition program should not have been downloaded from there.

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