Database Develop

Urgent help needed!

Help.. my Kaiser just died on me.. Just an hour ago it was working fine, then it went to sleep mode and it wouldn't wake up.. so the only way was to take the battery out.. I took the battery out and then it wouldn't load pass the Smart mobility screen. It just stays like that.. I tried taking the battery out for 30 minutes and it still doesn't work..
What happened to my kaiser and how can I fix it>?

What ROM are u using? and have u recently used clear temp?
If the answer to the above is Duttys and yes...
then Hard reset...no other way
There is an issue with Duttys hybrid and clear temp.

Did you purchase this from AT&T?
What has their tech support said?
Is it still under warranty? If so I would return it for warranty replacement.
This sounds like something failed in your hardware causing a software failure - if it is hardware you are going to want a new machine.
Bill

whk said:
Did you purchase this from AT&T?
What has their tech support said?
Is it still under warranty? If so I would return it for warranty replacement.
This sounds like something failed in your hardware causing a software failure - if it is hardware you are going to want a new machine.
Bill
Click to expand...
Click to collapse
I'm using TyTN II not the tilt..
With some old ROM.. I can't remember which one.. it was a long time..

bluemamba said:
What ROM are u using? and have u recently used clear temp?
If the answer to the above is Duttys and yes...
then Hard reset...no other way
There is an issue with Duttys hybrid and clear temp.
Click to expand...
Click to collapse
No I never used clear temp. This just happened out of the blue while I was at work.

Hold down Camer, Power & then push the reset tab & hold all three down until the tri-color screen pops up. See if you can get it into BL mode. Let me know.

GSLEON3 said:
Hold down Camer, Power & then push the reset tab & hold all three down until the tri-color screen pops up. See if you can get it into BL mode. Let me know.
Click to expand...
Click to collapse
Seems like the hard reset did the trick.. actually 2 hard resets.. the first one didn't work, it still froze there.. then a second one got it loading again...

GSLEON3 said:
Hold down Camer, Power & then push the reset tab & hold all three down until the tri-color screen pops up. See if you can get it into BL mode. Let me know.
Click to expand...
Click to collapse
Do you ever get to rest man?

Crap... JIM... I think I may have BRICKED it

Well I was enjoying my Diamond today (picked it up from my local Telus store here in Vancouver, BC.) I was disappointed with the aGPS functionality so I tried to enter into service mode and load up the recommended applications (in other posts on PPCGeeks - I think the code was ##3326 or something like that...) Well - tried to install the application from the PC but unfortunately my PC didn't have the necessary file to do it. I started on my merry way using the phone anyhow and things were working fine without a hitch until I tried to take some video and the device slowed to a crawl. I decided to go ahead and soft reset the unit to clear things out. Right after I did this I the machine went into boot mode (where Touch Diamond heading appears and the red ROM information displays.) This is exactly where it has stayed. I thought maybe the battery was dead so I plugged it into the wall and let it sit for a while. Then I picked it up to see if it would boot. No go - WM 6.1 will not boot up. After to attempting to boot again several times through soft reset I decided the only choice I would have would be to hard reset. I held down the volume down button and held down the enter button, pushed in the reset button with the style... let up the reset button (still holding down volume down and enter...) and waited for the impending message to appear confirming a wipe. No Show Dorthy... nothing - zilch, nadda noonkah. So now I'm sitting here looking at this beautiful piece of equipment wondering if I have bricked the unit by entering the service mode and not getting out (pardon my ignorance on the topic... I'm a rank noob.)
Long story short - I'm looking for assistance, guidance, and help. The Touch Diamond screen just stares me in the face every time I try and reboot and I'm getting frustrated. It was by an act of the high heavens that I actually got the unit (the store only had 2) and I am praying there is hope for my lovely piece of lush ... albeit useless... Diamond...
SOS to the masters.
Sincerely,
Tweaking Diamond User

I don't know what you mean by service mode. Does it display SERIAL or USB? What do you exactly see. Don't think you bricked it, you need more for that

Not sure what you did to the ROM but it doesnt sound like you went into boot loader - rather just reset the device.
Hold down the down volume button while you hit reset and keep holding the down volume until the unit goes into a three color screen. Once its there that is the bootloader. Probably best to Hard SPL it from there and then load another quality ROM onto it.

open the back take out the battery for 10 seconds, reinstall battery, boot it up!
.it should work. if not, then you have one very expensive BRICK!

I second mr_cat's solution. You need to enter in the bootloader mode...

You should be able to revive it...look here: http://forum.xda-developers.com/showthread.php?t=417341

This is a CDMA device... do not use hardspl or any roms on here, as there is no good reason to believe the gsm roms will help you... I suggest as gtpete does... remove the batt for a small period of time then try again. When trying to hard reset make sure you keep the vol dn and enter buttons held until you see the clear storage screen... don't let up too early.
Failing any of this return it to telus... no damage no foul...

citats said:
This is a CDMA device... do not use hardspl or any roms on here, as there is no good reason to believe the gsm roms will help you... I suggest as gtpete does... remove the batt for a small period of time then try again. When trying to hard reset make sure you keep the vol dn and enter buttons held until you see the clear storage screen... don't let up too early.
Failing any of this return it to telus... no damage no foul...
Click to expand...
Click to collapse
Well, for clarification, what model of the diamond are we speaking of? The DIAM100 is certainly NOT a CDMA device. I'm in the US and use a GSM provider so I can't speak of Telus.

TomInMB said:
Well, for clarification, what model of the diamond are we speaking of? The DIAM100 is certainly NOT a CDMA device. I'm in the US and use a GSM provider so I can't speak of Telus.
Click to expand...
Click to collapse
I have both an asian gsm diamond and a telus cdma diamond... it is consider model diam500 or p3051.

Took that puppy back

jessiethe3rd said:
Took that puppy back
Click to expand...
Click to collapse
Maybe explain how? You might help future visitors.

And what is this service mode you speak of?
Mathew

DaPozt said:
Maybe explain how? You might help future visitors.
Click to expand...
Click to collapse
I would assume he means that he took it back to telus.
MJNewton said:
And what is this service mode you speak of?
Mathew
Click to expand...
Click to collapse
It is CDMA specific

Water damage

A friend of mine with s3 mini accidentally drop water to his phone... The phone e works properly now but the screen can't stay off... With power key or screen off time the screen keeps enabling... I make factory reset but still nothing... Any thoughts?

pikachukaki said:
A friend of mine with s3 mini accidentally drop water to his phone... The phone e works properly now but the screen can't stay off... With power key or screen off time the screen keeps enabling... I make factory reset but still nothing... Any thoughts?
Click to expand...
Click to collapse
If it's in guarantee give it back to the store for replacement and tell him to make the duck! :silly:
If it's not in guarantee tell him to buy a new one. :crying:

jstath1972 said:
If it's in guarantee give it back to the store for replacement and tell him to make the duck! :silly:
If it's not in guarantee tell him to buy a new one. :crying:
Click to expand...
Click to collapse
So it isn't software fault... On the wakelock detector it show that the keuguard is keeping the screen on.. It is possible that it's hardware problem but the software keeps the phone on?

pikachukaki said:
So it isn't software fault... On the wakelock detector it show that the keuguard is keeping the screen on.. It is possible that it's hardware problem but the software keeps the phone on?
Click to expand...
Click to collapse
In normal situation when you press the button you activate the keyguard and it going to sleep after a few time. The software (keyguard) follows the hardware (button). In your case because of the damage of the hardware the button is always on and holds on the keyguard. Maybe i'm wrong but one other solution is to install a custom rom and deactivate the hardware button with the problem. You can activate and the navigation bar if you want. I think that can solve the problem also.

I would have opened up the phone and take a look. Disconnect/reconnect all cables inside and hope for the best

tys0n said:
I would have opened up the phone and take a look. Disconnect/reconnect all cables inside and hope for the best
Click to expand...
Click to collapse
I will try this I had to wait to find another phone for his work... And then I will try it...

pikachukaki said:
I will try this I had to wait to find another phone for his work... And then I will try it...
Click to expand...
Click to collapse
Don't open the phone if its still on warranty, just get it to the repair center. If you have no luck with getting your phone repaired for free try opening it as your last resort
EDIT: its obviously no software issue, it would be fixed by making a factory reseT/install custom ROM but you say you have already done that.

NickVXD said:
Don't open the phone if its still on warranty, just get it to the repair center. If you have no luck with getting your phone repaired for free try opening it as your last resort
EDIT: its obviously no software issue, it would be fixed by making a factory reseT/install custom ROM but you say you have already done that.
Click to expand...
Click to collapse
It isnt on warranty...and if it is its water damage and 99% they won't fix it!!!

Sometimes there is only a rest of water in phone. (Also same days later)
Put the phone without accu a few days in uncooked rice! (Maybe it is to late. Immediately after the bath rice is the best you can do)

Sony Xperia SP black screen without any reaction after intense RAM usage

Hello there everyone! The case happened to me today morning and I have no idea what to do. Basically the whole problem happened after I was using the browser, opened 3 windows at the same time , one of them was a video and the other 2 were google images. So the phone couldn't handle all these and the whole screen just froze. I locked up the screen which I still regret because I could have just turned the phone off and thought that locking up the screen would work since this has happened to me numerous times before without having these consequences.
I have tried the Simulated Battery Pull trick but it didn't work no matter which volume button I tried along with the power button. I held both for about 20-30 as written but the phone didn't react. Strange thing is when I charge the phone it's showing that it's charging the battery (yellow light) so the phone isn't completely dead as it seems. I would like your opinion about this and a proper solution cause I don't want to bring it to the service (even though my phone is only 4 months old )
Should I wait till the battery completely drains to zero (which could take 1 or 2 days ) or should I try fixing it myself?
Please help me ! I have no idea what to do :crying:

Just a Sony user said:
Hello there everyone! The case happened to me today morning and I have no idea what to do. Basically the whole problem happened after I was using the browser, opened 3 windows at the same time , one of them was a video and the other 2 were google images. So the phone couldn't handle all these and the whole screen just froze. I locked up the screen which I still regret because I could have just turned the phone off and thought that locking up the screen would work since this has happened to me numerous times before without having these consequences.
I have tried the Simulated Battery Pull trick but it didn't work no matter which volume button I tried along with the power button. I held both for about 20-30 as written but the phone didn't react. Strange thing is when I charge the phone it's showing that it's charging the battery (yellow light) so the phone isn't completely dead as it seems. I would like your opinion about this and a proper solution cause I don't want to bring it to the service (even though my phone is only 4 months old )
Should I wait till the battery completely drains to zero (which could take 1 or 2 days ) or should I try fixing it myself?
Please help me ! I have no idea what to do :crying:
Click to expand...
Click to collapse
This all happened because you set LMK to very low value
If you want to reboot your device then press and hold off button located behind back cover

Phoenix854 said:
This all happened because you set LMK to very low value
If you want to reboot your device then press and hold off button located behind back cover
Click to expand...
Click to collapse
Yes it worked but not thanks to your post but thanks to a youtube video. Anyway what does LMK stands for , can you please tell me about it? Thanks to that "OFF" yellow button the hope returned to me, I was really close to bringing it to service.

Just a Sony user said:
Yes it worked but not thanks to your post but thanks to a youtube video. Anyway what does LMK stands for , can you please tell me about it? Thanks to that "OFF" yellow button the hope returned to me, I was really close to bringing it to service.
Click to expand...
Click to collapse
LMK stands for Low memory killer.In order to understand this you need to know how android manages ram.
Basically whenever you close an app with back button the app still runs in background.Android does this so as to not to waste free ram available.Whenever you run heavy app the LMK is waked to kill those app running in the background

Phoenix854 said:
LMK stands for Low memory killer.In order to understand this you need to know how android manages ram.
Basically whenever you close an app with back button the app still runs in background.Android does this so as to not to waste free ram available.Whenever you run heavy app the LMK is waked to kill those app running in the background
Click to expand...
Click to collapse
Thank you. And is it possible to adjust this without rooting the phone? Don't want to lose my warranty for it.
Of course only answer if this isn't meant to be too much off-topic.

Just a Sony user said:
Thank you. And is it possible to adjust this without rooting the phone? Don't want to lose my warranty for it.
Of course only answer if this isn't meant to be too much off-topic.
Click to expand...
Click to collapse
You must be rooted

Desperate for help on proximity sensor

Hi there everybody.
Just bought an Xperia Z3+,its been 4 days from now and since i did all updates,my proximity sensor doesnt work and screen stays always off during call and i cant bring it back.And i cant even end or close the call if the other part doesnt end the call.Sometimes it work and sometimes not.I dont use any cover or protection.
Its been 4 days till today since im mad,i tried searching everywhere and every app people advised but none seems to fix it.
Really desperate for help or an advise.I love this phone,but this problem is driving me crazy.
Thank u very much.Waiting for your answers.

If it´s only 4 days old you should take it back to the dealer and complain.
Btw... have you made a hard reset?

lastsamuraial said:
Hi there everybody.
Just bought an Xperia Z3+,its been 4 days from now and since i did all updates,my proximity sensor doesnt work and screen stays always off during call and i cant bring it back.And i cant even end or close the call if the other part doesnt end the call.Sometimes it work and sometimes not.I dont use any cover or protection.
Its been 4 days till today since im mad,i tried searching everywhere and every app people advised but none seems to fix it.
Really desperate for help or an advise.I love this phone,but this problem is driving me crazy.
Thank u very much.Waiting for your answers.
Click to expand...
Click to collapse
Before you do resets or return it, restart it and if that doesnt help do the volume up + PWR button for 5 secs when the phone is on. If neither of these work open up the SIM card port and above the sim card slot there is a white button, get a pin or something and hold it for a few seconds. If this also doesnt workdo a reset via PC Companion and lastly if this does not work just go back to the shop and tell them whats happening and they will probably give you a new one if its only been 4 days

Manneman32 said:
If it´s only 4 days old you should take it back to the dealer and complain.
Btw... have you made a hard reset?
Click to expand...
Click to collapse
I did a repair with PC Companion and tried all possible apps in play store related to proximity and screen still stays black.Sometimes it comes up,but most of the time it wont.
They will keep it for at last 2 weeks on service.((,.
Im really sad with this as i love this phone and paid a lot of moneys.Never had this issue with any other phone before and this is my first Xperia.I dont use case or any kind of covers

hasona said:
Before you do resets or return it, restart it and if that doesnt help do the volume up + PWR button for 5 secs when the phone is on. If neither of these work open up the SIM card port and above the sim card slot there is a white button, get a pin or something and hold it for a few seconds. If this also doesnt workdo a reset via PC Companion and lastly if this does not work just go back to the shop and tell them whats happening and they will probably give you a new one if its only been 4 days
Click to expand...
Click to collapse
I will do it now.
Thanks a lot.

@hasona
Still the same.:crying::crying::crying:

lastsamuraial said:
@hasona
Still the same.:crying::crying::crying:
Click to expand...
Click to collapse
Oh thats kinda sad, you probably got a bad one, they should be able to just swap it if its been 4-5days otherwise I think you will have to send it to service :/ But hopefully after that it will work fine

@lastsamuraial
Try these to see if your proximity sensor is working or not.
1) Dial this in your phone dialer:
*#*#7378423#*#*
This will take you to service stuff. Next, go to:
Service tests > Proximity switch
Move your hand or anything over the sensor which is located to the right of "SONY" on the front of your phone. It should go "On" when it detects something and "Off" if it doesn't.
2). Another test you can do is found at:
Settings > About phone > Diagnostics > Test > Ear Proximity
This will also test your sensor.

Thanks to all for your help,but i send it back and a new one is coming.

You can also use Z-Device Test from the Play store to test just about everything on your phone.