Well I was enjoying my Diamond today (picked it up from my local Telus store here in Vancouver, BC.) I was disappointed with the aGPS functionality so I tried to enter into service mode and load up the recommended applications (in other posts on PPCGeeks - I think the code was ##3326 or something like that...) Well - tried to install the application from the PC but unfortunately my PC didn't have the necessary file to do it. I started on my merry way using the phone anyhow and things were working fine without a hitch until I tried to take some video and the device slowed to a crawl. I decided to go ahead and soft reset the unit to clear things out. Right after I did this I the machine went into boot mode (where Touch Diamond heading appears and the red ROM information displays.) This is exactly where it has stayed. I thought maybe the battery was dead so I plugged it into the wall and let it sit for a while. Then I picked it up to see if it would boot. No go - WM 6.1 will not boot up. After to attempting to boot again several times through soft reset I decided the only choice I would have would be to hard reset. I held down the volume down button and held down the enter button, pushed in the reset button with the style... let up the reset button (still holding down volume down and enter...) and waited for the impending message to appear confirming a wipe. No Show Dorthy... nothing - zilch, nadda noonkah. So now I'm sitting here looking at this beautiful piece of equipment wondering if I have bricked the unit by entering the service mode and not getting out (pardon my ignorance on the topic... I'm a rank noob.)
Long story short - I'm looking for assistance, guidance, and help. The Touch Diamond screen just stares me in the face every time I try and reboot and I'm getting frustrated. It was by an act of the high heavens that I actually got the unit (the store only had 2) and I am praying there is hope for my lovely piece of lush ... albeit useless... Diamond...
SOS to the masters.
Sincerely,
Tweaking Diamond User
I don't know what you mean by service mode. Does it display SERIAL or USB? What do you exactly see. Don't think you bricked it, you need more for that
Not sure what you did to the ROM but it doesnt sound like you went into boot loader - rather just reset the device.
Hold down the down volume button while you hit reset and keep holding the down volume until the unit goes into a three color screen. Once its there that is the bootloader. Probably best to Hard SPL it from there and then load another quality ROM onto it.
open the back take out the battery for 10 seconds, reinstall battery, boot it up!
.it should work. if not, then you have one very expensive BRICK!
I second mr_cat's solution. You need to enter in the bootloader mode...
You should be able to revive it...look here: http://forum.xda-developers.com/showthread.php?t=417341
This is a CDMA device... do not use hardspl or any roms on here, as there is no good reason to believe the gsm roms will help you... I suggest as gtpete does... remove the batt for a small period of time then try again. When trying to hard reset make sure you keep the vol dn and enter buttons held until you see the clear storage screen... don't let up too early.
Failing any of this return it to telus... no damage no foul...
citats said:
This is a CDMA device... do not use hardspl or any roms on here, as there is no good reason to believe the gsm roms will help you... I suggest as gtpete does... remove the batt for a small period of time then try again. When trying to hard reset make sure you keep the vol dn and enter buttons held until you see the clear storage screen... don't let up too early.
Failing any of this return it to telus... no damage no foul...
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Well, for clarification, what model of the diamond are we speaking of? The DIAM100 is certainly NOT a CDMA device. I'm in the US and use a GSM provider so I can't speak of Telus.
TomInMB said:
Well, for clarification, what model of the diamond are we speaking of? The DIAM100 is certainly NOT a CDMA device. I'm in the US and use a GSM provider so I can't speak of Telus.
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I have both an asian gsm diamond and a telus cdma diamond... it is consider model diam500 or p3051.
Took that puppy back
jessiethe3rd said:
Took that puppy back
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Maybe explain how? You might help future visitors.
And what is this service mode you speak of?
Mathew
DaPozt said:
Maybe explain how? You might help future visitors.
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Click to collapse
I would assume he means that he took it back to telus.
MJNewton said:
And what is this service mode you speak of?
Mathew
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Click to collapse
It is CDMA specific
Related
Hi all... just curious if anyone has had this problem or has any advice for me:
Today out of nowhere my TyTN II starts acting really funky. When I push the "power" button on the right hand side, it lights up the phone, pulls up the phone application and some letters begin appearing one-at-a-time where the currently dialing number usually shows up (E, D, F, and then C if it makes any difference). It will also light up and do this intermittently when the phone is not being used. The notes recorder app also came up and began recording until I unmapped that application from the 6th button in the settings. In addition, all of the slide out keyboard buttons and the soft-keys themselves (save for the middle button) are completely non-responsive. Using the stylus on-screen works fine. So far a soft reset and a hard reset (always wonderful away from home) hasn't alleviated the issue.
I've contacted HTC support, and they gave me the warranty repair number (of course this crap always happens on a weekend). It sure sounds like a hardware failure to me, but I just thought I'd throw it out to the geeks on here...
I'll buy it for 100 dollars. email me: [email protected]
or you could try doing a master reset on the phone or flashing it with a rom..
hopefully you have hard spl on your phone
huh? huh? and huh?
Oh and if anyone out there who isn't inclined to be a jerk, could you give me some insight into what to expect from HTC service and repair? Do you agree that this is a hardware issue and most likely not a corrupted ROM?
Its not master reset its hard reset. What he is saying is to reset everything and it should work. Look at the Wiki for help. We aren't gonna spoon feed you answers that are searchable, but if they aren't specifically answered in some source then we will help which is 50% of the time.
~~Tito~~
did any of you guys even read his post?
castlecraver said:
So far a soft reset and a hard reset (always wonderful away from home) hasn't alleviated the issue.
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XtreMe_G said:
did any of you guys even read his post?
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Click to collapse
I said to do it again then read the wiki if it doesn't work. 2nd time should be the charm.
If not use a different rom .
This happened to my up button I forgot to mention, it was the radio for me that was the problem so try a different radio also.
Did you find the answer?
Hello Mate,
I've got the very same issue, thought it may have been a virus at first, but after loading up a new rom the problem still exists, I'm reckoning the phone is less than useless now
i had this type of problem for quite some amount of time & that too randomly. then i found that a key lock feature in pocketmusic was interfering and causing it. similarly, i feel any other apps that may use/ be used to remap keys may cause this issue.
ofc, since u have done a hard reset, this may not really apply to u. but then which rom & radio are u using anyways?
Hey... just an update. I sent the device back to HTC in Houston with an RMA. Communication with the repair center was fairly poor. I had no idea the phone was on it's way back to me until it showed up at my door today. No information in the box, but I wasn't charged for any repair and everything works as normal at this time. The device went through the "first time" setup when powered on. Still no idea what caused the problem or what exactly they did. R:...12.32, D:1.56.0 (same as before I'm pretty sure).
axeman: Never had pocketmusic on this (AFAIK), but if it was due to some other software re-mapping the keys, wouldn't it sort itself out with a hard reset? I could be wrong. This seems more like a hardware failure to me.
devil's advocate: Try contacting the HTC repair center in your country. They gave me an RMA without any trouble and their turnaround was quick (although I would have appreciated some notification that it was fixed and back on it's way). I got my TyTN II within a few weeks of it coming out, so I'd assume yours is under warranty still as well. I wouldn't chalk it up as worthless quite yet, even (dare I say) still worth more than $100. (Suck my balls, gqstatus0685 )
Help.. my Kaiser just died on me.. Just an hour ago it was working fine, then it went to sleep mode and it wouldn't wake up.. so the only way was to take the battery out.. I took the battery out and then it wouldn't load pass the Smart mobility screen. It just stays like that.. I tried taking the battery out for 30 minutes and it still doesn't work..
What happened to my kaiser and how can I fix it>?
What ROM are u using? and have u recently used clear temp?
If the answer to the above is Duttys and yes...
then Hard reset...no other way
There is an issue with Duttys hybrid and clear temp.
Did you purchase this from AT&T?
What has their tech support said?
Is it still under warranty? If so I would return it for warranty replacement.
This sounds like something failed in your hardware causing a software failure - if it is hardware you are going to want a new machine.
Bill
whk said:
Did you purchase this from AT&T?
What has their tech support said?
Is it still under warranty? If so I would return it for warranty replacement.
This sounds like something failed in your hardware causing a software failure - if it is hardware you are going to want a new machine.
Bill
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I'm using TyTN II not the tilt..
With some old ROM.. I can't remember which one.. it was a long time..
bluemamba said:
What ROM are u using? and have u recently used clear temp?
If the answer to the above is Duttys and yes...
then Hard reset...no other way
There is an issue with Duttys hybrid and clear temp.
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Click to collapse
No I never used clear temp. This just happened out of the blue while I was at work.
Hold down Camer, Power & then push the reset tab & hold all three down until the tri-color screen pops up. See if you can get it into BL mode. Let me know.
GSLEON3 said:
Hold down Camer, Power & then push the reset tab & hold all three down until the tri-color screen pops up. See if you can get it into BL mode. Let me know.
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Click to collapse
Seems like the hard reset did the trick.. actually 2 hard resets.. the first one didn't work, it still froze there.. then a second one got it loading again...
GSLEON3 said:
Hold down Camer, Power & then push the reset tab & hold all three down until the tri-color screen pops up. See if you can get it into BL mode. Let me know.
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Do you ever get to rest man?
I live in Australia, and have a Telstra branded Diamond, although it is unlocked ( i use Optus Sim card) anyways i was hoping to install unbranded cooked rom found here:
http://forum.xda-developers.com/showthread.php?t=422417
I didn't know I needed to install HardSPL, i tried but it failed so i continued on (i know I'm retarded) so i tried using the Diamond Unlocker.
I hit Next, Next, Next until it got to progress bar it stayed on 0% then jumped to 100% and said that my device wasn't compatible or something like that, at that point the image on the diamond faded to black screen. I This happened when i tried Hardspl but i just hit reset and it turned back on alright.....this time it didn't, it doesn't react to the power button at all, iv tried hitting the reset button, booting into boot loader even though I'm pretty sure it doesn't have one, and tried MTTY which I'm pretty sure it pointless because my diamond doesn't turn on.
Please share any knowledge or ideas you have on how i can fix my Diamond, or where i can send it to be repaired (I have no warranty with Telstra by the way)
Is my diamond bricked for life?
EDIT: In the hope that my Diamond will return to life by holding the power button, i have noticed i can still feel the vibration it usually makes when turning it on although NO DISPLAY
chaos-zero said:
I live in Australia, and have a Telstra branded Diamond, although it is unlocked ( i use Optus Sim card) anyways i was hoping to install unbranded cooked rom found here:
http://forum.xda-developers.com/showthread.php?t=422417
I didn't know I needed to install HardSPL, i tried but it failed so i continued on (i know I'm retarded) so i tried using the Diamond Unlocker.
I hit Next, Next, Next until it got to progress bar it stayed on 0% then jumped to 100% and said that my device wasn't compatible or something like that, at that point the image on the diamond faded to black screen. I This happened when i tried Hardspl but i just hit reset and it turned back on alright.....this time it didn't, it doesn't react to the power button at all, iv tried hitting the reset button, booting into boot loader even though I'm pretty sure it doesn't have one, and tried MTTY which I'm pretty sure it pointless because my diamond doesn't turn on.
Please share any knowledge or ideas you have on how i can fix my Diamond, or where i can send it to be repaired (I have no warranty with Telstra by the way)
Is my diamond bricked for life?
Click to expand...
Click to collapse
Why you don't search the repair centre address from the HTC Australia pages?
I found this: http://www.htc.com/au/supportcontent.aspx?id=22104
Fonebiz Repair Centre
Address: 370 Whitehorse Road,
Nunawading,
VIC 3131
Tel: +613 98777688 (Australia Wide & International)
Fax: +613 98787988 (Australia Wide & International)
Business Hours: Monday to Friday 9am - 5:30pm (Australian EST)
Weekend and Public Holiday – Closed
Please ensure that you bring your Proof of Purchase and
all fault related accessories when you come into Fonebiz.
Thats the only problem, i have already thought of this, although i don't have proof of purchase anymore, can i still get it repaired without proof of purchase?
ANY Replies or ideas are appreciated, please HELP
I would contact them without a receipt you may have to pay for the repair
but I don't see why they should not make money of you repairing your broken device
Thanks for the reply, my question is, i bought this phone off a friend and knowing him he got it from someone else who probably has stolen it, so if i take it in for repairs and it is stolen I'm screwed....right?.....are they able to I.D a stolen device?
Thats what you get when you buy a stolen device. You'll pay it back one way another.
I guess but for $250 who wouldnt take it. I guess i should have read ALOT more instead of rushing a flash. So last question, does anyone know if its physically possible to fix the phone, if it be replacing a bit or get a technician to hardwire or something......is it possible? or am i stuck with a nice new paperweight?
chaos-zero said:
I guess but for $250 who wouldnt take it. I guess i should have read ALOT more instead of rushing a flash. So last question, does anyone know if its physically possible to fix the phone, if it be replacing a bit or get a technician to hardwire or something......is it possible? or am i stuck with a nice new paperweight?
Click to expand...
Click to collapse
I think its a case of what goes around, comes around.
Hey
I have a similar problem. But mine is bought and original and I have a receipt. Anyways, there's no way around the sending, is there? Because, I think, it'll take a lot of time and regarding the fact, that the mistake is on my side, the warranty is void, isn't it?
I have had a htc g1 t mobile in 100% working condition for a long period of time. a month ago i rooted the phone ( and i was successful), downgraded the phone to rc29 and tried to put the hero firm ware into my phone. in the process of trying to put the new firm ware i came across some difficulties and now, as what they say "bricked" my phone. immediately as this happened i was able to reach such screens as holding the end key and the camera key landing upon a white page with some options. not having much knowledge i played around with it and now my phone is completely unresponsive. all it will do is start up and stay on the g1 spalsh home screen and only when i take out the battery will it shut of. holding down any certain keys together does not seem to help. i have also given my phone to such companies as SN traders who were unsuccessful in repairing it as they said " they could not identify the problem". perhaps they never really tried. but the point is, i want my phone to work again. do you have any suggestions as to what i may do to bring my phone back to life or perhaps suggest a place to go to that will repair it for a fee. Please help . thanks in advance
arbab01 said:
I have had a htc g1 t mobile in 100% working condition for a long period of time. a month ago i rooted the phone ( and i was successful), downgraded the phone to rc29 and tried to put the hero firm ware into my phone. in the process of trying to put the new firm ware i came across some difficulties and now, as what they say "bricked" my phone. immediately as this happened i was able to reach such screens as holding the end key and the camera key landing upon a white page with some options. not having much knowledge i played around with it and now my phone is completely unresponsive. all it will do is start up and stay on the g1 spalsh home screen and only when i take out the battery will it shut of. holding down any certain keys together does not seem to help. i have also given my phone to such companies as SN traders who were unsuccessful in repairing it as they said " they could not identify the problem". perhaps they never really tried. but the point is, i want my phone to work again. do you have any suggestions as to what i may do to bring my phone back to life or perhaps suggest a place to go to that will repair it for a fee. Please help . thanks in advance
Click to expand...
Click to collapse
When Upgrading to the newest hero rom did you
1. Upgrage to the newest radio? http://code.google.com/p/sapphire-port-dream/
2. Upgrade to the newest SPL? ( You can find it in the first URL)
3. Partition Your SD card to a Fat32/ext3/Linux-Swap?
yes i recal doing all of those things i believe in the process of upgrading to the newest spl or newest radio i went wrong. i think i tried to put a file on b4 having the prerequiste for it. not sure which one. but in the middle of these process is where the problem arose.
arbab01 said:
yes i recal doing all of those things i believe in the process of upgrading to the newest spl or newest radio i went wrong. i think i tried to put a file on b4 having the prerequiste for it. not sure which one. but in the middle of these process is where the problem arose.
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Click to collapse
When Upgrading the SPL, what where the steps you took?
Did you upgrade the Radio before the SPL?
hmmmmm, seems you screwed yourself. knowledge is power and not enough knowledge is a huge downfall. maybe next time you will take the time to read and understand
sorry, please try again
seems the wrecking crew's bans are all lifted cept for 2
Graph.Two said:
When Upgrading the SPL, what where the steps you took?
Did you upgrade the Radio before the SPL?
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Click to collapse
i dont remeber my memory is kind of vague this happend over a month ago. i have resulted to this forum due to a lack of help from such companies as SN trader who had my phone for a month and could not fix it. say i did upgrade the radio b4 the spl? in fact, as i type it, it seems more likely that is what i did.
arbab01 said:
i dont remeber my memory is kind of vague this happend over a month ago. i have resulted to this forum due to a lack of help from such companies as SN trader who had my phone for a month and could not fix it. say i did upgrade the radio b4 the spl? in fact, as i type it, it seems more likely that is what i did.
Click to expand...
Click to collapse
When applying the latest SPL did you flash a new rom right after??
...
all i remeber is i had the rom on my sd card and when i tried to flash it it showed an error or somthing. this might not be accurate to what actullay happend but my memory is shot.
again with the victim theme? the guy who go's out, buys a new r-1 with no motorcycle endorsement or training then piles it into a tree isn't a victim. he's an idiot. now, what you did is not nearly that, but if you can't get into any recovery screens, you own a brick.
sorry, but rooting your phone isn't like changing the wall paper. bad things can happen.
Seriously buddy, there are warning signs posted on almost all the threads on this forums when dealing with flashing stuff. All the risks are laid out and people will tell you to do your research before doing anything. I was scared ****less the first time i installed the "death/danger" spl even though i knew exactly what i was doing.
You bricked your phone.
There's not much else to say, on the developer section of this forum, there's a thread , something about "thinktank for bricked g1's" go there and you might find some solutions
arbab01, I sent you a PM.
Hi guys,
today I (again) used Task29 because the phone behaved strange (didn't find certain files anymore....again).
But this time its quite different. After finishing Task29 I wanted to enter the bootloader to flash the rom from my sd-card (\kovsimg.nbh)....but it won't start holding vol-down + power!!!
It does start normally, but hangs (due to no rom) at sony ericsson logo.
I can do hard reset, but as no rom is on the internal mem, it doesn't have any effect.
I need the bootloader, but it simply doesn't react on the key combo!
Has somebody got any idea?
I mean, it can't be bricked as everything else works like it should, right??
I have OliNex 0.72 since last couple of rom-flashes (~6). Been doing this for a while now....but each time successfully.
Please give me some feedback!
Thank you!
greets,
Andicp
the problem maybe on your Volume down hardware botton... try to reassamble the x1 and try to change the volume down hardware.. but you must have skill to soldering the hardware.. if you doesnt have the skill just go to phone service.. to change the volume down hardware...
ahmadin said:
the problem maybe on your Volume down hardware botton... try to reassamble the x1 and try to change the volume down hardware.. but you must have skill to soldering the hardware.. if you doesnt have the skill just go to phone service.. to change the volume down hardware...
Click to expand...
Click to collapse
Thanks for your reply!
But then it would act as if I'd push only the power button, right? And the Vol-Down button worked before that.
It simply doesn't react by using this key combo.
If I press power button alone, it switches on normally.
Any idea how to solve that?? Please help!
After some research it looks like I would need a Jtag box and adapter for the X1 plus any Jtag-Software to get a new bootloader onto the phone. This will be prolly around 250€ all together.
...so I'd say my beloved X1 is finally (after almost 2 years of usage and flashing fun) bricked.
I don't know how this happened but i am facing the truth right now.
Only way to revive it: Does anyone know a repair-shop in/ close to Munich which has the equipment??
AndiCP said:
After some research it looks like I would need a Jtag box and adapter for the X1 plus any Jtag-Software to get a new bootloader onto the phone. This will be prolly around 250€ all together.
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Click to collapse
wow... very expencive... in my country its only cost 150 euro
if i go to phone service and try to fix it there its only cost 15 euro
hi
consider these threads for additional info on this issue:
bootloader issues
probs entering bootloader
hope that helps
Draken Korin said:
hi
consider these threads for additional info on this issue:
bootloader issues
probs entering bootloader
hope that helps
Click to expand...
Click to collapse
Thanks for your reply!
But first linked thread implies that you can enter the os.
Second one uses cam-button instead of vol-down button, but thats not my problem as my vol-down button is working.
But this confirms that my problem really is the bootloader itself.
So, no luck so far.
Thanks for your help anyway!
fastboot not an option? or has SE that not?(download mode ect)
edit: forget that its an x1. and not an x10. sorry my fault