[Q] C6603 unplug freeze - anyone else get this? - Xperia Z Q&A, Help & Troubleshooting

Hey guys, long time no see.
Since my super popular forray into baseband modification my girlfriend has had my trusty old xperia Z c6603 until this morning. Of course, the first day of 2015 sets off with a bang.
After unplugging her phone this morning, it locked up. (this happens sometimes, once out of every 10 unplugs) She reset it with volup + power as usual and took a shower. Except today, it doesn't come back on.
This phone has never been rooted. It's had an alternate baseband flashed (of course, lol), and it's been working fine for 2 years. It has no water damage of any kind, and since it's me, you can expect it's in killer shape.
Volup/down + power does nothing at this point. Thinking I'm going to have to go into disassemble as described in other threads to unplug the battery, but that sucks.
Anyone else had this issue?

lhun said:
Hey guys, long time no see.
Since my super popular forray into baseband modification my girlfriend has had my trusty old xperia Z c6603 until this morning. Of course, the first day of 2015 sets off with a bang.
After unplugging her phone this morning, it locked up. (this happens sometimes, once out of every 10 unplugs) She reset it with volup + power as usual and took a shower. Except today, it doesn't come back on.
This phone has never been rooted. It's had an alternate baseband flashed (of course, lol), and it's been working fine for 2 years. It has no water damage of any kind, and since it's me, you can expect it's in killer shape.
Volup/down + power does nothing at this point. Thinking I'm going to have to go into disassemble as described in other threads to unplug the battery, but that sucks.
Anyone else had this issue?
Click to expand...
Click to collapse
Is there any sign of life...???
Like -vibrate or led blink when power button pressed...

DastanShaikh said:
Is there any sign of life...???
Like -vibrate or led blink when power button pressed...
Click to expand...
Click to collapse
sadly no, nothing.
I'm thinking about getting a charging cradle on the off chance her port is damaged. - but it worked in the morning for her alarm and the chargelight was green before she restarted it.

lhun said:
sadly no, nothing.
I'm thinking about getting a charging cradle on the off chance her port is damaged. - but it worked in the morning for her alarm and the chargelight was green before she restarted it.
Click to expand...
Click to collapse
U can try to get it repaired by Sony service center ...

DastanShaikh said:
U can try to get it repaired by Sony service center ...
Click to expand...
Click to collapse
yeah, probably not a bad idea. We just got her a Z2 as a replacement, but it was purchased in march of 2014, so, I would imagine it's still under warranty.

lhun said:
yeah, probably not a bad idea. We just got her a Z2 as a replacement, but it was purchased in march of 2014, so, I would imagine it's still under warranty.
Click to expand...
Click to collapse
But they give same device as a replacement not the above one and not the below one...

Related

[Q] Sleep of Death

Well got the sleep of death last night.
Set the Alarm, woke up this morning after the alarm time to find the Z with the notification light blinking but otherwise completely unresponsive.
Had to do a power plus vol + reset.
Anything I can do to track down the cause?
Phone is rooted but bootloader is still locked.
Could be an application.
Sent from my C6602 using xda premium
DiscipleOfKane said:
Well got the sleep of death last night.
Set the Alarm, woke up this morning after the alarm time to find the Z with the notification light blinking but otherwise completely unresponsive.
Had to do a power plus vol + reset.
Anything I can do to track down the cause?
Phone is rooted but bootloader is still locked.
Click to expand...
Click to collapse
check carefully applications that u install after root
the apps that need su grant.
x102x96x said:
check carefully applications that u install after root
the apps that need su grant.
Click to expand...
Click to collapse
Well the only permanent SU grant I've given is to better battery stats.
If it happens again I may try revoking the grant and see if it makes a difference.
I have to add here, I'm regularly getting the Sleep of Death on mine, and it's not rooted, still completely stock... so I'm thinking it's not related to rooting or any kind of root-level process.
Initially I thought it might be to do with the new-fangled 'Stamina' mode - so that's turned off too now, but I'm STILL getting it - however, some days I don't - and there's absolutely no pattern to it at all.
My next step, though I don't want to do it, will be to take it back to factory settings (no installed apps, no accounts, no syncing etc) and see if I still get it then - if I do, then it'll be jolly well back into its little Sony box and back from whence it came toute-suite... (or quickly, if that doesn't mean quickly). LOL.
As an aside, on older Xperia models (was just reading) the Sleep of Death was a 'feature' but when connecting to USB, it was recognised as the QUALCOMM device - I've just plugged my death-sleeping Xperia Z into usb, and I get NOTHING.
Question: Does everyone get a green flashing LED when in Sleep-of-Death? Mine's always green, and flashing around 1Hz (once a second) for around 300ms (I would imagine, haven't timed it!)
Perhaps an Android Update will resolve it....!
Not sure if it will help, but on my old V the sleep of death disappeared when I switched off wifi
Sent from my gorgeous White Xperia Z
It's interesting you say that; as I was away a few days ago, and forgot my charger, so put the phone into Airplane Mode overnight, and for 2 nights, didn't have the Sleep of Death.
Tonight, I will try with no wifi, and see what happens.
Thanks!
Rashkae said:
Not sure if it will help, but on my old V the sleep of death disappeared when I switched off wifi
Sent from my gorgeous White Xperia Z
Click to expand...
Click to collapse
Could be the sim card,maybe you can try with another sim.
Sent from my C6602 using xda premium
niddnet said:
It's interesting you say that; as I was away a few days ago, and forgot my charger, so put the phone into Airplane Mode overnight, and for 2 nights, didn't have the Sleep of Death.
Tonight, I will try with no wifi, and see what happens.
Thanks!
Click to expand...
Click to collapse
Can I ask where did you buy your XZ? like all the people, who have this SOD problem, could you all write, where did you bought your XZs? may be it could clarify thing...
I bought mine in HK about a week now, and nothing like SOD or anything faulty, yet (touch wood, thank god). So I was thinking may be it was one of the earlier batches from manufacturer, that were defected.
Well, mine is UK based, and supplied by CPW (Carphone Warehouse) - fully unbranded, network independent device.
To add to the SoD issue, it happened earlier on without being on charge - and NO notification light flashing - it was, in effect behaving like it was turned off - no LEDs, no screen, no response to buttons. Hard reset (Vol Up+Pwr) fixed it again - 90% battery remaining when it happened.
It's gotta be down to some software related thing... surely...? Just - what?! Roll on 4.2.2
tamir_89 said:
Can I ask where did you buy your XZ? like all the people, who have this SOD problem, could you all write, where did you bought your XZs? may be it could clarify thing...
I bought mine in HK about a week now, and nothing like SOD or anything faulty, yet (touch wood, thank god). So I was thinking may be it was one of the earlier batches from manufacturer, that were defected.
Click to expand...
Click to collapse
It does seem to be completely random some days I would get 2 SODs other times nothing for 2-3 days. It happened in the first 24hours I bought the phone. Mine was bought in Taiwan CC602, it's completely sold out so no replacement until the next batch arrives. However, the softkey reboot isn't such a big problem for me.
Stamina mode does seem to make it happen more often as well as task killers like ESTask Manager. Mine happened before root and after root. It has only happened when it hasn't been charging.
tamir_89 said:
Can I ask where did you buy your XZ? like all the people, who have this SOD problem, could you all write, where did you bought your XZs? may be it could clarify thing...
I bought mine in HK about a week now, and nothing like SOD or anything faulty, yet (touch wood, thank god). So I was thinking may be it was one of the earlier batches from manufacturer, that were defected.
Click to expand...
Click to collapse
Mine was from Clove.co.uk, it's a sim free model.
I haven't had the problem since so hopefully it was a once off or at least is pretty rare.
I don't use stamina mode and I usually leave the wifi on.
Got SOD yesterday. At one moment i took the phone and tried to wake it up, but there`s no response from the phone. Set it in charging dock and wait for 15 minutes, still nothing, LED notification was totally off. After hard reset (3 times vibro) phone started fine. Stamina mode is always off, phone is rooted but the BL is factory locked. Bought it officially in Russia, color is black, 13W06.
After Xperia T and Xperia V, “Sleep Of Death” issue, has also appeared on the new Sony Xperia Z. There is nothing official right now, only some testimonials, from people who own the device, in forums and blogs.They experienced this issue with the Android 4.1.2 – Build 10.1.A.1.350 installed.
I have ordered Xperia Z and waiting eagerly for it.. but after knowing all these things.. I am very much worried.. I sold my beautiful Arc to buy this grand cell.. :crying:
This has happened to me too, the first time was within 24 hours after taking it out of the box. So far it has happened like 3 times in a week. 2 times it was overnight and the other time it was within 30 mins of the last use. I'm currently testing if turning wifi off before I go to sleep would make the problem go away but I'm not sure on that yet.
mandarjoshiin said:
After Xperia T and Xperia V, “Sleep Of Death” issue, has also appeared on the new Sony Xperia Z. There is nothing official right now, only some testimonials, from people who own the device, in forums and blogs.They experienced this issue with the Android 4.1.2 – Build 10.1.A.1.350 installed.
I have ordered Xperia Z and waiting eagerly for it.. but after knowing all these things.. I am very much worried.. I sold my beautiful Arc to buy this grand cell.. :crying:
Click to expand...
Click to collapse
Official reposnse it that it has been identified. There's an update rolling out today but not sure if that's related or not?
Sony forum thread here

[Q] Soft, or even hard brick? Oo

Hey guys,
just flashed purexaduio over CM10.1...worked fine so far so i went under the show and let my One do my entertainment and then...all of a sudden...music stopped. Phone powered off. Battery is full, but no LED appears when plugged in. I can try to power it on/off (down't know in which state it actually is)
adb devices - shows nothing....
does someone has an idea?
neothechosenone said:
Hey guys,
just flashed purexaduio over CM10.1...worked fine so far so i went under the show and let my One do my entertainment and then...all of a sudden...music stopped. Phone powered off. Battery is full, but no LED appears when plugged in. I can try to power it on/off (down't know in which state it actually is)
adb devices - shows nothing....
does someone has an idea?
Click to expand...
Click to collapse
Hold down the power button for 30 seconds. Does it reset or the capacitive buttons flash. Try the power and the volume down for 30 seconds.
Doubt you bricked it
nullkill said:
Hold down the power button for 30 seconds. Does it reset or the capacitive buttons flash. Try the power and the volume down for 30 seconds.
Doubt you bricked it
Click to expand...
Click to collapse
nope...the only thing my One does is nothing....
no charging LED, no capacitive buttons, which flashes...no vibrations....
the only thing i can face is, that my phone is quite warm, given the fact that it actually does nothing
Happened to me too, complete hardware failure. Im investigating now. Not too happy
Yeah, I'm having the same issues. No pureaudio flash, but was using CM10.1. Hoping someone finds a resolve soon!
actually i'm not at home this weekend, so i cannot try around. but it would be great if somehase has a solution until tuesday xD
neothechosenone said:
actually i'm not at home this weekend, so i cannot try around. but it would be great if somehase has a solution until tuesday xD
Click to expand...
Click to collapse
So far a solution seems distant. It seems to be complete hardware failure hence the lack of charging led and capacitive button emits. I would suggest going through the process of replacement as a fix is unlikely without a jtag device.
hansmrtn said:
So far a solution seems distant. It seems to be complete hardware failure hence the lack of charging led and capacitive button emits. I would suggest going through the process of replacement as a fix is unlikely without a jtag device.
Click to expand...
Click to collapse
I spoke with an HTC employee today - the power supply in the phone appears to be destroyed. This apparently comes from using third party cables, but it is covered under warranty...
This appears to be a complete hardware failure. Not software related, sadly. Really turns me off from getting another One, I may see if Telus will exchange an S4 for me instead. :/
Joakim Mogren said:
I spoke with an HTC employee today - the power supply in the phone appears to be destroyed. This apparently comes from using third party cables, but it is covered under warranty...
This appears to be a complete hardware failure. Not software related, sadly. Really turns me off from getting another One, I may see if Telus will exchange an S4 for me instead. :/
Click to expand...
Click to collapse
Interesting, I only used the HTC cable....
hansmrtn said:
Interesting, I only used the HTC cable....
Click to expand...
Click to collapse
Same thing happened here, in the UK on Vodafone, they are sending a replacement....
pilotedge said:
Same thing happened here, in the UK on Vodafone, they are sending a replacement....
Click to expand...
Click to collapse
Do someone know where i have to send in my One in Germany?
And what i have to do etc?
well i just went to t-com store today and handed it in :/
now waiting for "repair"

(Standard v20A) Phone dead this morning - Help!

This morning I went to get my phone from it's charger, but the screen wouldn't wake. Then I realised it wouldn't even boot. I removed the battery for a while and tried again, I got the LG logo spinning for a while but still nothing else.
I keep trying holding volume down with the power for a while, power up etc, but nothing gets it to boot. Any ideas? I'm running the stock v.20a as far as I remember.
Thanks!
Ben-B said:
This morning I went to get my phone from it's charger, but the screen wouldn't wake. Then I realised it wouldn't even boot. I removed the battery for a while and tried again, I got the LG logo spinning for a while but still nothing else.
I keep trying holding volume down with the power for a while, power up etc, but nothing gets it to boot. Any ideas? I'm running the stock v.20a as far as I remember.
Thanks!
Click to expand...
Click to collapse
If it's stock and you haven't unlocked the bootloader then return it for repair under warranty.
SimonTS said:
If it's stock and you haven't unlocked the bootloader then return it for repair under warranty.
Click to expand...
Click to collapse
I bought it impatiently from Amazon.de from germany. I don't think the warranty counts, when I had a proximity sensor problem they wouldn't help me!
Phew - found it was just the charger that was at fault! Completely dead battery was all - a different charger and now it's coming back to life!
Ben-B said:
I bought it impatiently from Amazon.de from germany. I don't think the warranty counts, when I had a proximity sensor problem they wouldn't help me!
Click to expand...
Click to collapse
If it's not even booting properly they have to repair it (if you didn't change anything).
If they don't want to, try yo get a manager or something similar
Sent from the most awesome phone LG P880
Ben-B said:
Phew - found it was just the charger that was at fault! Completely dead battery was all - a different charger and now it's coming back to life!
Click to expand...
Click to collapse
Result - always check the basics.

[Q] Xperia Z wont stop vibrating

My Xperia Z started to act weird from two days ago, when it started to vibrate during all the time.
I restarted the phone,discharged the battery and recharged it again but it does not help me at all. It keeps vibrating even when the phone is turned off and it seems that it will never stop.
Did you guys had any similar issue?
Plzzz somebody help me:crying::crying::crying:
Did you tried a hard reset?(hold power and Vol Up at least 15 seconds)
And if i understand right, it vibrates too if you shut it down, or only from boot on?
Sent from my C6603 using xda app-developers app
Ciapa1 said:
Did you tried a hard reset?(hold power and Vol Up at least 15 seconds)
And if i understand right, it vibrates too if you shut it down, or only from boot on?
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Yes,I've tried the hard reset as well but it does not work.
It keeps vibrating even when the phone is turned off ,until the battery dies.
Thanks.
aldusxp said:
My Xperia Z started to act weird from two days ago, when it started to vibrate during all the time.
I restarted the phone,discharged the battery and recharged it again but it does not help me at all. It keeps vibrating even when the phone is turned off and it seems that it will never stop.
Did you guys had any similar issue?
Plzzz somebody help me:crying::crying::crying:
Click to expand...
Click to collapse
what did you do before?
Immerse in water?
~iPod~nano~ said:
what did you do before?
Immerse in water?
Click to expand...
Click to collapse
No,not immersed in water.
I now that it seems crazy but the problem started in my pocket when the phone was together with my bio-metric passport for a couple of hours. Maybe it s caused from the chip of the passport?!
I want to share another fact with you:
Always before having this issue when I was pressing the phone from both sides with two fingers close to the menu button it starts vibrating but stops immediately after releasing it. I don't know if it happens to all Xperia Z mobile phones.
Thanks
aldusxp said:
No,not immersed in water.
I now that it seems crazy but the problem started in my pocket when the phone was together with my bio-metric passport for a couple of hours. Maybe it s caused from the chip of the passport?!
I want to share another fact with you:
Always before having this issue when I was pressing the phone from both sides with two fingers close to the menu button it starts vibrating but stops immediately after releasing it. I don't know if it happens to all Xperia Z mobile phones.
Thanks
Click to expand...
Click to collapse
Doesn't happen on mine.
Maybe you should Send it to a Service Center or go to the shop where you bought it and ask for warranty. Did you Already tried to re-flash Stock Rom using FT?
Try flashing an old 4.1.1 one, it could be the NFC sensor. The downgrade will Also downgrade the NFC software. It may help.
If I should upload mine 4.1.1. ftf, just ask.
Sent from my C6603 using xda app-developers app
Ciapa1 said:
Doesn't happen on mine.
Maybe you should Send it to a Service Center or go to the shop where you bought it and ask for warranty. Did you Already tried to re-flash Stock Rom using FT?
Try flashing an old 4.1.1 one, it could be the NFC sensor. The downgrade will Also downgrade the NFC software. It may help.
If I should upload mine 4.1.1. ftf, just ask.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
No,I didn't tried reflashing.
I'm getting in touch with the shop because it is still under warranty.
Thanks for your help.
aldusxp said:
No,not immersed in water.
I now that it seems crazy but the problem started in my pocket when the phone was together with my bio-metric passport for a couple of hours. Maybe it s caused from the chip of the passport?!
I want to share another fact with you:
Always before having this issue when I was pressing the phone from both sides with two fingers close to the menu button it starts vibrating but stops immediately after releasing it. I don't know if it happens to all Xperia Z mobile phones.
Thanks
Click to expand...
Click to collapse
no, NFC does not interact with vibrator motor. That two devices is so separated
Sony must replace your phone in any reason. That's definitely sony fault.
Just had the same problem, My sony Z is a repaired one just over a month old. It is Always in a Leather Case. Just 15 min ago the Phone just started vibrating (thought it was a call) non stop. Turned the Phone off but didn't stop. Turned it on again but nothing changed.
meanwhile searched the web for solutions, only thing i could find that it was hardware related.
Since the Phone is little to big for my pocket i thought it could be from flexing the Phone or something like that. So i put it back in it's case, and put it flat on my hand and gave it a firm tap on the back with my other hand. The 2nd try was succesfull and the Phone stopped vibrating.
Checked if normal vibration still works and found no problems.
My experience with the latest Phones is getting worse with every model they (HTC / Sony) release. Feels like the phones suffer more and more from stupid (hardware) problems. Looks like the Urge of releasing a new model every half year is showing its flaws...
Mine vibrating too and getting worse!
The store guy told me it was the cover I had it in. Bollocks. The cover has been off for two weeks and still it vibrates! Seems to be worse if I charge it via a USB charger in my car. Related perhaps? I just tried the suggested holding down of power and volume and it has stopped vibrating. Fingers crossed! Glad I'm not the only one but need a fix
same thing here. my phone is vibrating RIGHT NOW!
my z3 is dual sim model the D6633. only 2 weeks old.
the phone first stop working on the touch screen. phone would not react to any finger. so when its locked, i can use the camera button to wake up and take pictures. still will not respond when i touch it.
then the phone getting warm at top area near the headphone.
so i google it how to turn off z3 with button, so i did, power+ volume
when phone turn back on, no screen. only a black screen with back lighting on. i can tell when i put phone right infront my eye.
then the phone start vibrate!!! none stop vibrate.
at this moment, i CAN turn off the phone with power+ volume but WON'T stop the vibrate.
really need a help, im in US and purchase this Z3 from NEWEGG and it is a DUAL SIM model, can i get warranty in SONY retail store????
GOD! why me
vibration problem
Hello,
I had the same problem.
Sony claims that there products are waterproof.
We as customers like that and want to try it out.
Maybe not in a swimming pool but at least clean it under de faucet.
That should be no problem, it is waterproof right!!!
After a while this vibration problem occur to your device.
Because none of these solutions help to stop this problem I decide to open my Xperia Z2.
My surprise was that I saw very small tracks of water inside!
Then I put it in the hot sun while it was open en the problem disappeared.
My conclusion:
It is NOT waterproof en a small short circuit causes the vibration problem.

z1 shut off probblem

I have a carrier bell C6906, anyone else having problems with .257 firmware it randomly shuts off and I had to hold power key to turn back on again, it seems does that randomly everyday when the phone is on standby (unplug), and with .534 firmware the phone randomly shut off (not as much as .257) and it doesn't turn back on with power button, I had to hold down vol up + power key to boot the phone back up, should I be worry about this problem or its firmware issue, should I bring back for warranty? and the viewing angle is garbage I just tilt 30 degrees the colors are washed out, but no yellow tint.
dawen said:
I have a carrier bell C6906, anyone else having problems with .257 firmware it randomly shuts off and I had to hold power key to turn back on again, it seems does that randomly everyday when the phone is on standby (unplug), and with .534 firmware the phone randomly shut off (not as much as .257) and it doesn't turn back on with power button, I had to hold down vol up + power key to boot the phone back up, should I be worry about this problem or its firmware issue, should I bring back for warranty? and the viewing angle is garbage I just tilt 30 degrees the colors are washed out, but no yellow tint.
Click to expand...
Click to collapse
Bring it in to get replaced. The sooner the better. There's no point in dealing with an issues that's been there since the time you got the phone. I've had mine for 3 weeks now and have had no problems.
aridoasis said:
Bring it in to get replaced. The sooner the better. There's no point in dealing with an issues that's been there since the time you got the phone. I've had mine for 3 weeks now and have had no problems.
Click to expand...
Click to collapse
I called bell tech support they advice me to do a DOA replacement in bell store, since the phone is less than 30 days old, sucks my phone is only 17 days old and they wont replace it with a black one because its passed 14 days policy even though I got a defective unit at purchase, they have to replace it with same color white as my previous one
I have no problem like that either,
Did you ota update 257? Im stuck with 534 still..
Sent from my C6906 using XDA Premium 4 mobile app
I used flashtool and updated my rogers unit to .257 and mine shut off on its own once in a 10 to 14 day period. Chalked it up to just one of those things but I had some connectivity issues where the data connection icon would disappear and Bluetooth became flakey when connecting to my car so in flashed back to stock rogers ROM and all is good again
If yours is turning off that often I would get it replaced asap
Sent from my Nexus 7 using Tapatalk 4
hondaguy said:
I used flashtool and updated my rogers unit to .257 and mine shut off on its own once in a 10 to 14 day period. Chalked it up to just one of those things but I had some connectivity issues where the data connection icon would disappear and Bluetooth became flakey when connecting to my car so in flashed back to stock rogers ROM and all is good again
If yours is turning off that often I would get it replaced asap
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
i see i guess i will stick with my original bell rom for now..
choihan06 said:
I have no problem like that either,
Did you ota update 257? Im stuck with 534 still..
Sent from my C6906 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I did the flashtool update for the c6906 generic tft .257, it shuts off 2-4 times a day I had to power back on w power key, so I went back to stock bell .534, it shuts off maybe 1 time in 1-2 day but I couldn't power back on with power key, I plug in the AC and no charging light indicator, so I had to hard reset the phone with vol up + power key hold them for a few seconds till it vibrates, sucky thing is bell store has no more white phone for me to exchange right away, so Im stuck with the defective unit for now, I only have 13 more days left to test out the new device till my DOA replacement expires then my phone would have to sent in by mail for repair
I'm on EE in the UK but running monx rom. My phone has rebooted itself once per day, my friends Z1 which is also in the UK on three has this same issue, I think it's just bad software on Sony's part, probably will be fixed in the future.
Saying that i've only had the phone since yesterday and it's not very welcoming for something like this to happen.
dladz said:
I'm on EE in the UK but running monx rom. My phone has rebooted itself once per day, my friends Z1 which is also in the UK on three has this same issue, I think it's just bad software on Sony's part, probably will be fixed in the future.
Saying that i've only had the phone since yesterday and it's not very welcoming for something like this to happen.
Click to expand...
Click to collapse
custom rom/bootloader unlock might be the cause of this problem? maybe?
i am still running stock rom, so as 3 of my other friends bought it at the same time also are running stock rom,
we never experienced our phones shuts off by themselves.
choihan06 said:
custom rom/bootloader unlock might be the cause of this problem? maybe?
i am still running stock rom, so as 3 of my other friends bought it at the same time also are running stock rom,
we never experienced our phones shuts off by themselves.
Click to expand...
Click to collapse
I was on bell stock .534, very first time used it and then I turned it off, after that wont power back on, I held down power button nothing happens I plug it in no charging light, the battery was at 60% I had to hold down vol up and + power to hard reset, I just got a replacement and I noticed the back corner glass is chip off broken back top right corner, I cant believe their build quality on their QC department is that bad, now I called bell and they said return the device back to them again tomorrow, but I notice my previous device the screen had tiny dots and lines across the front display when the display is off, now this device has no dots or line its just black glass all I can see perhaps a newer display panel?
dawen said:
I was on bell stock .534, very first time used it and then I turned it off, after that wont power back on, I held down power button nothing happens I plug it in no charging light, the battery was at 60% I had to hold down vol up and + power to hard reset, I just got a replacement and I noticed the back corner glass is chip off broken back top right corner, I cant believe their build quality on their QC department is that bad, now I called bell and they said return the device back to them again tomorrow, but I notice my previous device the screen had tiny dots and lines across the front display when the display is off, now this device has no dots or line its just black glass all I can see perhaps a newer display panel?
Click to expand...
Click to collapse
whats serial number on yours? i have BH900D and no issue with the screen at all. i noticed bell don't seal the original box so someone(sales or inventory person) might have drop it and not reported it or something... at least bell didn't say the chip is your fault. hopefully your new one has no problems!
choihan06 said:
custom rom/bootloader unlock might be the cause of this problem? maybe?
i am still running stock rom, so as 3 of my other friends bought it at the same time also are running stock rom,
we never experienced our phones shuts off by themselves.
Click to expand...
Click to collapse
Nope the phone did it before it was rooted, also my friends is not rooted and has not been tampered with, as i said i think it's a Sony thing, hopefully i'm wrong.
BH900LM, the screen is better . Don't notice the dots as much previous one, not sure if they gonna blame me for damage yet have to go and see, this display is way better than previous the white is so white compared last product and the viewing angle is improved a little, I wish this device didn't have a tiny chip at the back I would've kept this. I hope my next replacement is as good as this one minus the broken corner hah
choihan06 said:
whats serial number on yours? i have BH900D and no issue with the screen at all. i noticed bell don't seal the original box so someone(sales or inventory person) might have drop it and not reported it or something... at least bell didn't say the chip is your fault. hopefully your new one has no problems!
Click to expand...
Click to collapse
dawen said:
I did the flashtool update for the c6906 generic tft .257, it shuts off 2-4 times a day I had to power back on w power key, so I went back to stock bell .534, it shuts off maybe 1 time in 1-2 day but I couldn't power back on with power key, I plug in the AC and no charging light indicator, so I had to hard reset the phone with vol up + power key hold them for a few seconds till it vibrates, sucky thing is bell store has no more white phone for me to exchange right away, so Im stuck with the defective unit for now, I only have 13 more days left to test out the new device till my DOA replacement expires then my phone would have to sent in by mail for repair
Click to expand...
Click to collapse
Where did you get the stock Bell .534?
epcd0728 said:
Where did you get the stock Bell .534?
Click to expand...
Click to collapse
i got it from sony pc companion
did you make a backup file? I can't understand how you did.
Could you explain that again in detail please?
Sent from my C6906 using xda app-developers app
I am at my wits end with android devices. I came from a problematic lg optimus g e973 to the z1 only to have constant shutdowns. Where the hell is the quality control on these $700 devices we buy? I'm stock, not rooted, .534 and getting 1-2 shutdowns a day. I have to pop open the sim card cover and press and hold the little red button in order to get my phone to power off then I can power it on normally. This is getting ridiculous.
Sent from my C6906 using xda app-developers app
Sorry I don't understand how you got the stock bell from the pc companion, Have you made a backup file?
Sent from my C6906 using xda app-developers app
epcd0728 said:
Sorry I don't understand how you got the stock bell from the pc companion, Have you made a backup file?
Sent from my C6906 using xda app-developers app
Click to expand...
Click to collapse
I no longer have the device, sold it but if I remember correctly, u open pc companion and connect your device and click on update, it will say you already have latest software, just click on repair device and follow the instruction
here is the link http://lionking853.blogspot.ca/2013/10/how-to-root-unroot-sony-xperia-z-z1-z.html go all the way down to unroot xperia, its exact same steps to return to stock
dawen said:
I no longer have the device, sold it but if I remember correctly, u open pc companion and connect your device and click on update, it will say you already have latest software, just click on repair device and follow the instruction
here is the link http://lionking853.blogspot.ca/2013/10/how-to-root-unroot-sony-xperia-z-z1-z.html go all the way down to unroot xperia, its exact same steps to return to stock
Click to expand...
Click to collapse
I have already carried out the repair procedure in pc companion, but It doesn't downgrade s/w.
And the other procedure you linked also say I need to downgrade if mine has latest s/w, but as I say, I have no previous stock bell ftf file. The only ftf file I can get is Rogers stock.
Did you do with Rogers stock?

Categories

Resources