[Q] Xperia Z auto shutdown,auto restart and hang - Xperia Z Q&A, Help & Troubleshooting

Hi,
My Xperia Z all of sudden auto restart and shutdown and it hang all the time.
Anyone here can give me a hand how to solve this matter?
Thanks...

Can you give some more details about rom version, stock, unlocked, rooted, etc? And what did you do prior to experiencing this behaviour?

xperia z
Cenobite_ said:
Can you give some more details about rom version, stock, unlocked, rooted, etc? And what did you do prior to experiencing this behaviour?
Click to expand...
Click to collapse
Hello. I have been looking this forum from long time and thx to the developers and everyone who brings to us all the stuff.
Soo about my problem. Its similar to the first post, but with one exception.
My phone display cracked and so i give it to be repaired. Everything was working more than perfect then, but after the change /ofc display works fine/ but keeps shutting down when i try to use applications/games or even when i open the camera/. When i try to turn it on it goes to the sony logo and then nothing... /bootloop/ turns off again. I have to plug the charger and then phone comes back to life when i turn it on. It heats abit more /i think/ than before. Ofc before was heating too but i didn't face problems like that. Soo my question is... can be a software problem or hardware problem? Im using the last stock rom as it was given from sony.
Any help appreciated. Thanks in advance...
Best regards.

Related

Help my xperia X1 is driving me crazy

Hi guys.
I have a wierd problem my xperia X1 touch screen keeps "failing" every 3-4days ok more explenation:
The touch function on the screen is not working this happens like every 3-4 days then i take out battery over night and the next morning its working 3-4 days again. Now the screen is not totally "failed" when its going into power save mode (the screen darkens) and i touch it it lights up again. Any idea what can be causing this? Oh and ive tried many different ROMS im now on the swedish stock R3AA....something rom and still the same problem, ANY help or ideas would be greatly appreciated.
I never turn it of (see below for explenation) can this be the problem maybe?
Oh and another problem i´ve had since the beginning is when i put in charger and the phone is turned off it emties the battery, seems like i have to charge it turned on, is this normal?
Hope somebody can help me
Sorry if my english is bad
Sounds like a hardware problem.
I'd flash the stock ROM and SPL and send it back to sony for repair because if this is happening everytime you flash then its unlikely to be a problem with the roms your using.
Give sony a ring and they should be able to help.
Yeah, definitely sounds like a hardware problem. I recommend contacting SE for repair. I hope your phone is still covered by warranty.
It is a badly problem,but I never have this problem,so I can't help U,sorry!

Xperia Z Touchscreen troubles

Hi,
Lately i am experiencing a lot of troubles while typing a message or just unlocking my lockscreen.
The touchscreen respods bad, sometimes it starts moving out of itsselve... Its really annoying to work with the phone like that...
Someone facing the same problems?
Suggestions? Fixes?
Btw. The phone is stock, nothing changed or replaced...
The onling thing i did was removing the shaterproof film (and my Sony logo )
Try repairing it with Sony's PC Companion or Sony's Update Service first.
remember to backup your stuff before proceeding.
Do full wipes.
themichelanne said:
Hi,
Lately i am experiencing a lot of troubles while typing a message or just unlocking my lockscreen.
The touchscreen respods bad, sometimes it starts moving out of itsselve... Its really annoying to work with the phone like that...
Someone facing the same problems?
Suggestions? Fixes?
Btw. The phone is stock, nothing changed or replaced...
The onling thing i did was removing the shaterproof film (and my Sony logo )
Click to expand...
Click to collapse
Did you try to shut the phone down for 30 seconds and restarting it, seems to fix many unusual android issues.
I have noticed sometimes that my phone on the odd occasion does not repsond to screen press.
I am also experiencing the same problem.
Did a factory reset but still the same problem comes occasionally.. any solution ?
themichelanne said:
Hi,
Lately i am experiencing a lot of troubles while typing a message or just unlocking my lockscreen.
The touchscreen respods bad, sometimes it starts moving out of itsselve... Its really annoying to work with the phone like that...
Someone facing the same problems?
Suggestions? Fixes?
Btw. The phone is stock, nothing changed or replaced...
The onling thing i did was removing the shaterproof film (and my Sony logo )
Click to expand...
Click to collapse
I've had this problem only sometimes when charging outside...When u feel that the touch isn't working as it should,put on your earphones and look out for a low buzzing sound..if u hear anything,then unplug the charger from the wall and check in another socket..hopefully the problem in my phone was that current was leaching onto the capacitive screen so if I touch just once,it registers a number of touches..hope this helps u get rid of the problem
Hit thanks if I helped u.Sent from my Killer Xperia Z(C6602) using xda premium.
GeoSpaceKing said:
I've had this problem only sometimes when charging outside...When u feel that the touch isn't working as it should,put on your earphones and look out for a low buzzing sound..if u hear anything,then unplug the charger from the wall and check in another socket..hopefully the problem in my phone was that current was leaching onto the capacitive screen so if I touch just once,it registers a number of touches..hope this helps u get rid of the problem
Hit thanks if I helped u.Sent from my Killer Xperia Z(C6602) using xda premium.
Click to expand...
Click to collapse
That may be the solution to the problem you had but this isnt the problem here , it happens when whether the phone is charging or not and I think themichelanne is having the same problem.
Power off the phone with power+ vol up - wait for 1 vibrate followed by 3 vibrates and leave the phone then wait for 30 second before powering on, solved it for me....no problem in touch till now and i hope it does not come in future.
BTW This phone is really really full of problems.
Also happens to me when using some chargers
I bought my unbranded UK Xperia Z in Expansys, since I live in Portugal they sent a extra charger for the european standard socket. I had this exact same problem with it, the screen was extremely unresponsive and unprecise while charging. Now I use the charger from my old N900 and have no issues. Also, charging from a lower volt/amperage source like a computer I have no problems.
Since the capacitive screen is very sensitive, a low quality AC-DC adapter will generate issues (possibly due to the current/voltage not being 100% stable).
GeoSpaceKing said:
I've had this problem only sometimes when charging outside...When u feel that the touch isn't working as it
should,put on your earphones and look out for a low buzzing sound..if u hear anything,then unplug the charger from the wall and check in another socket..hopefully the problem in my phone was that current was leaching onto the capacitive screen so if I touch just once,it registers a number of touches..hope this helps u get rid of the problem
Hit thanks if I helped u.Sent from my Killer Xperia Z(C6602) using xda premium.
Click to expand...
Click to collapse
The issue is still unresolved, i did a factory reset but still the touchscreen stops responding ocassionally...
Need serious help guys...
Could be a bad screen protector.
Sent from my C6603 using xda premium
me too
Im also experiencing the same problem. So annoying, especially while texting. Xperia Z's touch not proving to be how it should be.
This happens with this phone for me, and previous android phones. Usually its just the app open not responding to touch events, but my softkeys still work and I can force kill and restart whatever im doing. Sometimes I have to reset. It seems to be happening more frequently since updating to 67, but its not often enough really bother me. using a tool like romtoolbox to increase the amount of touch events android can process seems to improve it somewhat.
akss009 said:
The issue is still unresolved, i did a factory reset but still the touchscreen stops responding ocassionally...
Need serious help guys...
Click to expand...
Click to collapse
Have you found any solutions for this? I have been experiencing this since 4.2.2 update. I don't know what happened. Can you please explain what's wrong and what's happening? Have you got it fixed yet? My screen freezes frequently so I'm unable to use the phone.
I have been experiencing this problem since a long time. But I have found no solutions for it. I took out my screen protector and the freezing thing got to normal but still it freezes sometime, but more when the screen protector is on. I'm pretty sure this problem is caused by the screen or the android farmware. I'm downgrading my OS, please reply to this. Mine is C6602. C6603 doesn't experience any problems like that.
How I fixed my Xperia Z5 touch screen
Hi everyone,
So, my Z5 touch screen was not working at all anymore, I have tried every manipulation recommended on the internet but did not succeed to get it working that way.
Here is what I did to get it fixed eventually:
- Installed sony companion
- Launched the "fix software" program (I don't know the exact name of the program in english)
- Followed the steps (took a while, something like two hours)
Then my phone rebooted, but nothing, still the same issue. Tried taking off the sim card, rebooted and same problem. Then, I put it back in the phone, and for some reason, the touch screen decided to work again. Although, I lost a lot of data in the process, but worth it.
I don't know if it is a general fix, but on my phone it just worked that way. Although, I have noticed that my phone started overheating something like two weeks before the touch screen problem appeared, I assume those two problems are linked in some way. Still did not find any fix for the overheating problem except putting it under cool water or let it cool down for 10 minutes.
I hope I helped with my post, good luck for those who are experiencing this issue.

[Q] Dying ZL?

It seems I'm having issues with my 6506 ZL and I don't know if it's related to the Battery bug issue, and/or something else - so I've come to my brothers and sisters here to help :good:
1. The phone will not boot unless it's plugged in (either through USB or the wall charger) as once it hits the Sony logo (or animation) it will turn off.
2. Once I manage to get in, I'm able to use the phone with no issues
3. ..and when I unplug the phone again, if I leave it alone, I'm able to do basic things like use the unlock screen go to different homepages, and open the app drawer
4. If I select a widget, app, or go into settings, the phone turns off.
Since an update wasn't available via the PCC or SUS, I flashed the most recent firmware 10.3.1.A.0.244 myself, and it doesn't seem to help the issue so I'm led to believe it's a problem with the hardware itself - maybe a sensor or something that reads the battery as dead?
Does anyone have any ideas as to what else I can try doing, or am I SOL and need to send it to Sony repair (and potentially have to pay to fix it)? Any help or input would be greatly appreciated
you're on the wrong thread it's Xperia Z thread not Xperia ZL
so here you go..
http://forum.xda-developers.com/forumdisplay.php?f=2092
Simonna said:
you're on the wrong thread it's Xperia Z thread not Xperia ZL
so here you go..
http://forum.xda-developers.com/forumdisplay.php?f=2092
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Click to collapse
thanks..I just noticed that myself too

[Q] touchscreen not properly responding

Hey everyone,
recently I encounterd some problems with my touchscreen. Sometimes the screen recognizes my "tabs" completely wrong, that is really annoying especially for writing. I´m running .290 with locked bootloader and root at the moment, I think its a softwareproblem somehow because the problems are gone for 10-15 min after a reboot. Do you have any ideas how to fix this?
Thanks in advance
shadow on the wall said:
Hey everyone,
recently I encounterd some problems with my touchscreen. Sometimes the screen recognizes my "tabs" completely wrong, that is really annoying especially for writing. I´m running .290 with locked bootloader and root at the moment, I think its a softwareproblem somehow because the problems are gone for 10-15 min after a reboot. Do you have any ideas how to fix this?
Thanks in advance
Click to expand...
Click to collapse
You have widget with wrong size also?
shadow on the wall said:
Hey everyone,
recently I encounterd some problems with my touchscreen. Sometimes the screen recognizes my "tabs" completely wrong, that is really annoying especially for writing. I´m running .290 with locked bootloader and root at the moment, I think its a softwareproblem somehow because the problems are gone for 10-15 min after a reboot. Do you have any ideas how to fix this?
Thanks in advance
Click to expand...
Click to collapse
Search on the forum, you will find an oficial topic about this touch problem, theres a lot of cases, look to my signature and you will see...
Welcome to the club!

Semi black screen on I9305

First sorry for my bad english and any mistakes.
So since last month i experience very annoying issue, It's like blackscreen but screen backlight is on.
Important thing: that screen response for touch durung that "blackscreen"
It happens randomly during the day and stays for 1-3min. then everything go back to normal.
Maybe someone know what could cause this? I dont think its software becouse i have 4.4.4 t-mobile brand with root only.
Maybe is problem with connection between screen - motherboard and there is a way to fix it? Or mabye something is broken and need to replace digitizer? Or maybe something with motherboard is wrong?
Bananek said:
First sorry for my bad english and any mistakes.
So since last month i experience very annoying issue, It's like blackscreen but screen backlight is on.
Important thing: that screen response for touch durung that "blackscreen"
It happens randomly during the day and stays for 1-3min. then everything go back to normal.
Maybe someone know what could cause this? I dont think its software becouse i have 4.4.4 t-mobile brand with root only.
Maybe is problem with connection between screen - motherboard and there is a way to fix it? Or mabye something is broken and need to replace digitizer? Or maybe something with motherboard is wrong?
Click to expand...
Click to collapse
I'm not sure but it could be a dying battery symptom... How old is your battery ?
Before trying to see motherboard problems, try another battery, a younger one
Battery works fine it hold the whole day.
Tapnięte z Xperii SP
Bananek said:
Battery works fine it hold the whole day.
Tapnięte z Xperii SP
Click to expand...
Click to collapse
I've googled a bit, I've found the following link that could be interesting for you. Although it's about Galaxy Note 3, this kind of issue may be something common to every devices.
http://thedroidguy.com/2014/01/samsung-galaxy-note-3-displays-blank-screen-fix-82987
If it doesn't help, you should try another battery even if yours holds the whole day.
Also try to install again the official firmware with odin and full wipe. It worths a try...
I googled my problem but nothing found. I try to reflash firmware and see what happens
Tapnięte z Xperii SP

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