I'm on Verizon in Columbus, OH on 4.4 with my moto x. Lately I've been having significant issues with texts not being able to send. When this happens, I also either get booted to 1x or lose all data altogether. It was happening just at home so I figured maybe a cell tower issue, but it just happened at work so I'm wondering if its a phone issue. Anyone had this happen?
Sent from my XT1060 using Tapatalk
My Moto X in SWVA is holding data just fine, other than the usual spots (it's a rural area). If you check with other people in the area to see if they have issues with data, could be on to some kind of outage with VZW in that area. Otherwise, reboot phone and try a SIM card pull, and just pop it back in. Make sure contacts of the card are clean. Otherwise, it's sounding like the phone itself.
mikeosu said:
I'm on Verizon in Columbus, OH on 4.4 with my moto x. Lately I've been having significant issues with texts not being able to send. When this happens, I also either get booted to 1x or lose all data altogether. It was happening just at home so I figured maybe a cell tower issue, but it just happened at work so I'm wondering if its a phone issue. Anyone had this happen?
Sent from my XT1060 using Tapatalk
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My friends have had issues with losing data but not with texting. I may try the Sim card or system cache wipe.
Sent from my XT1060 using Tapatalk
I wouldn't think cache would have anything to do with the radio goofing like that. But I think the SIM card could definitely spark that issue.
mikeosu said:
My friends have had issues with losing data but not with texting. I may try the Sim card or system cache wipe.
Sent from my XT1060 using Tapatalk
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Related
Ok, So far I've been loving this phone, no hiccups, no reboots, no problems and loving the battery life.
I live in a 3G only area so I have the phone set to CDMA only all the time. Last night I was having a chat on Google Talk and my 3G dropped, I figured, meh, it's just gonna need a reboot or let it sit for a while to come back. Well it sure didn't.. that was 12 hours ago from posting this. I've tried every toggle known to man, reboots, etc.. Nothing will give me my 3G back. Can someone please help me to prevent from having to call Verizon and go through all the reboot your phone, return to factory settings crap. Then end up with a factory like-new phone when my phone isn't even a month old yet. Wifi is working fine here at work, but I need my 3G.
Mine is screwed today as well... If it takes a factory data reset, I'd just as soon do it on my own. Update to fix isn't due until November... Grrrrrrrrrrrrrrrr...
Anyone with any real solutions? All the reboots/battery pulls/airplane mode toggles have been performed.
Thanks!
GLiDE
If both of you are experiencing issues today it may be something as simple as a network issue.
Sent from my DROID BIONIC using Tapatalk
lrs421 said:
If both of you are experiencing issues today it may be something as simple as a network issue.
Sent from my DROID BIONIC using Tapatalk
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I thought so, but other people with smartphones around here on verizon aren't experiencing any issues. So I've eliminated network issues as the problem here.
yeah i think must be a network issue
Yep, same here... I even have a guy in another department in the plant with a Bionic and his is working just fine while mine sits brainless. it's definitely not a network issue for mine. aCk!!!
A new SIM card later... DoH
I have been dropping data connections also and it takes awhile to come back on sometimes. Usually if swith from 3g to 4g and such it comes back but I am getting frustrated with it. Other than that I love it.
Yeah, I'm really getting sick of the dropped 3G too, I can't figure out a pattern to it either, just drops out of nowhere sometimes.
I am having the exact same issues......I have power cycled, done battery pull, etc. Does not seem to be a network issue as 3G can be working fine one minute, not working the next, then go back to working again 5 minutes later. The duration almost seems random in nature. Very frustrating. Other than that I love the phone.
Same as pretty much everyone else. Really intermittent data connection problems. Have gone through 3 handsets so far.
Sent from my DROID BIONIC using Tapatalk
Isn't there a number that can be called that updates your phones tower info?
Just found it. Try dialing *228. Not sure if it does anything or not but I have been dropping 3g too. So far my signal is much stronger but time will tell.
I'm having the same problem, but only at work. The signal fluctuates almost constantly from 4g to 3g with 4bars, to no data connection. Outside I get a stable 4g connection. My T-Mobile phone had a stable but weak signal here.
diaco1974 said:
Isn't there a number that can be called that updates your phones tower info?
Just found it. Try dialing *228. Not sure if it does anything or not but I have been dropping 3g too. So far my signal is much stronger but time will tell.
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I thought *228 doesn't work on LTE phones? Mine won't even make the call when I try it.
esbox said:
I'm having the same problem, but only at work. The signal fluctuates almost constantly from 4g to 3g with 4bars, to no data connection. Outside I get a stable 4g connection. My T-Mobile phone had a stable but weak signal here.
I thought *228 doesn't work on LTE phones? Mine won't even make the call when I try it.
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It doesn't look like its dialing out. However, I am getting a message that my verizion sim card has been updated. So far I have not lost service in places where I would frequently lose 3g. Could be a placebo effect though.
Alright guys here I go I should of posted this on a topic thread I started couple of weeks ago but whatever here it goes and i hope it helps... So I went through 2 hard resets and one new SIM and so far this is he only thing the worked. Called big red and got a level 2? Tech support and since then have had no problems going on couple weeks now... Didn't see anyone mention this in previous posts. go into settings> Battery and data management > make sure you have "background data" and "data enabled" both checked. Hope this helps has for me and i hope I'm not repeating this info
Sent from my Xoom using XDA App
Did the hard resets and sim change do anything? I have looked at my data settings and both items you mentioned are enabled on my phone.
Well yes on the hard resets and questionable on Sim card but data was still lost Week.later again and this new trick has been working since I did the changes going on about 2 Weeks now
Sent from my DROID BIONIC using XDA App
Mine dropped today, one week into using this phone. Could be a fluke, but here's what worked: toggled LTE back on (no 4g here), then rebooted. Viola! 3g immediately. I really hope this isn't a constant problem...
Sent from my DROID BIONIC using XDA App
Bionic 3g/4g is not working (DROP) "FIX"
After searching around a few days for solution n test many apk and many many methods... Finally found the fix.
Just download "BionicTCP" from market (Play Store) (REQUIRES ROOT), and click on "Large TCP Buffers". It makes my Bionic xt875 3G/4G NO DROP AT ALL.
*BionicTCP : https://play.google.com/store/apps/details?id=com.spirilis.bionictcp
or directly from : http://spirilis.net/junk/android/BionicTCP.apk
By: SPIRILIS
so i came from my GNEX and needed to cut the SIM from micro to nano. came out damn near perfect. put the cut SIm in my moto x and it worked. 4G comes on and all is well for about a minute or i use my data in anyways. it will instantly drop down to 3G. Verizon did the whole "Restart and factory reset" BS and nothing helped. they tried a new sim and it wouldnt accept it.... what do i do
so now that you have a new SIM card. the phone wont read it at all so you have no data what so ever?
savini72 said:
... 4G comes on and all is well for about a minute or i use my data in anyways. it will instantly drop down to 3G....
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I don't know much to help, but I noticed on my new Vzw Moto X that right after activation, my 4G light was on. I continued the setup and 4G turned off almost immediately. That was odd, but I was activating at home. I need to port in a number and visit a store, so I thought I would ask at that point. I was at home with WiFi. Anyway - I noticed that when WiFi is off, 4G is on. As soon as I turn on WiFi or connect to a WiFi access point, that 4G turns off. Could this be it?
- L
i have data and everything is working fine, but its only 3g. ive tried a new sim, hard reset, changing my data from global to 3g/4g adn all i can get its 3g.... i mean it works but jsut annoying
have you done any major changes to the phone recently?
if you haven't done any changes then sounds like there end not yours. only thing left you could try would be to use one of the restore to stock zips and try flashing it and see if that fixes it.that file contains all the modem's and so forth.
also like the other guy said are you connected to wifi and are you even sure you get 4G at your current location. i would restore my device to stock with the correct zip and see if that fixes it.
Wrong post
I'm going to just try Verizon again and if they can't fix it demand a replacement... Why have a 4g phone when it's not using It
so after 2 new SIMS and 4 factory restarts, the VZW rep fixed what was wrong. now, time to see how long my battery life is with 4G on!
savini72 said:
so after 2 new SIMS and 4 factory restarts, the VZW rep fixed what was wrong. now, time to see how long my battery life is with 4G on!
Click to expand...
Click to collapse
What'd it end up being?
Slapped my Moto
Lacrocious said:
I don't know much to help, but I noticed on my new Vzw Moto X that right after activation, my 4G light was on. I continued the setup and 4G turned off almost immediately. That was odd, but I was activating at home. I need to port in a number and visit a store, so I thought I would ask at that point. I was at home with WiFi. Anyway - I noticed that when WiFi is off, 4G is on. As soon as I turn on WiFi or connect to a WiFi access point, that 4G turns off. Could this be it?
- L
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I have noted the same thing, and was curious.
Per VZW customer support today, that is normal operation.
The reasoning is as I expected:
Once you have a wifi connection (not just the wifi radio turned on), that connection will be responsible for data communications. The data capability of 4G is redundant, and the phone drops back to 3G operation to support phone only operations (voice, sms, e911, etc).
As I understand it, this should reduce both your battery usage, and of course VZW's tower's data load.
My wife's Bionic is on CM 11; however, it seems to have a hard time staying on LTE - it keeps showing orange signal bars, and when that happens internet is lost.
Is there something I can do to fix this? I heard something about replacing APNs, but not sure if this works for the Bionic, or exactly how to do it.
-Tom
What carrier? Have you tried reactivating it?
http://www.verizonwireless.com/support/faqs/MyVerizon/activate-device.html
kschang said:
What carrier? Have you tried reactivating it?
http://www.verizonwireless.com/support/faqs/MyVerizon/activate-device.html
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Verizon... and of course it has been activated, she's used it for quite a while. I did try the *228 option 1 and 2, although I have heard that that doesn't work or do anything for LTE phones.
Note: On my Razr CM11 I actually have an APN option under settings... mobile networks; but that option doesn't seem to be on the Bionic.
cm11bionic
SimpTheChimp said:
My wife's Bionic is on CM 11; however, it seems to have a hard time staying on LTE - it keeps showing orange signal bars, and when that happens internet is lost.
Is there something I can do to fix this? I heard something about replacing APNs, but not sure if this works for the Bionic, or exactly how to do it.
-Tom
Click to expand...
Click to collapse
Try a new sim card. They usually will give you a new one for free at your local official Verizon store.
Has anyone found a fix for this? I experienced this a lot on cm11 m10+ on mine and another bionic and was annoying till I switched ROMs
So I have had my Turbo for about ten days. Other than not having two way data has anyone notice issues on making phone calls and quality? I have max 4g lte bars as soon as I dial out it switches to 1x. Then I noticed people say they are losing me in conversations.
Now then same calls with my Droid maxx same location no issues.
bturkel said:
So I have had my Turbo for about ten days. Other than not having two way data has anyone notice issues on making phone calls and quality? I have max 4g lte bars as soon as I dial out it switches to 1x. Then I noticed people say they are losing me in conversations.
Now then same calls with my Droid maxx same location no issues.
Click to expand...
Click to collapse
I get the same thing too! I hate it but it's because you can't use data and call on this phone.
I get that too. AC podcast says that when Verizon rolls out voice over LTE it should fix everything
You will loose your data signal until VZW sends out the update to support VoLTE. That's why it's dropping to 1X. Mine just drops the symbol completely, so I just get a blank spot when I make a call. I've heard it'll be out by the end of the year. If it doesn't come out soon, I'll have to switch to the G2 until it does come out.
The maxx just got it'd update to ims&volte. Turbo should get it soon, probably with the lollipop update .
Sent from my XT1080 using Tapatalk
There is a work-around. Install Google hangout. Install Google hangout dialer. Sign up for Google voice if you don't have an account. Install Google voice. Now you can use hangout to make and receive calls over data when you must also have internet for vpn or other reasons. It works surprising well.
Sent from my XT1254 using Tapatalk
Except google voice would not be optimized like volte. Also it would count against your data and you will be using a GV number and not your cell.
Sent from my Droid Turbo using Tapatalk
@work said:
The maxx just got it'd update to ims&volte. Turbo should get it soon, probably with the lollipop update .
Sent from my XT1080 using Tapatalk
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Unfortunately it won't be. It is going to be a separate update which we are supposed to get before the new year.
Sent from my XT1254
strange indeed
Phone calls on Verizon still go over the 1x network (and they ALWAYS have.) I am guessing that the radio can't work in multiple modes at the same time (hardware limitation) but that is just speculation on my part. Pretty stupid really considering most LTE phones can do it already, but maybe it was just something with no priority as the Lollipop upgrade will most likely ad VoLTE anyway and make it a moot point.
Is anyone still having this problem? I can't make or receive calls the last few hours. It drops to 1G, just says dialing but won't ever connect when trying to call out. If I try to call myself from another phone it says I haven't set up my voicemail box yet (I've had this phone for over a month, and set it up back when I first got it). The phone worked fine a few hours ago. I'm not sure where to start fixing the problem. Any help would be great!
I update to 222.21.15.Ghost_ro-Retail.en.US I couple week ago and I have notice that You Tube sometime will stop the playback and just get stuck, also when I unlock my phone or lock it some time I get a crackle sound coming from the rear speaker, almost like it a re-verb sound from the lock sound.
I have cleared the cache partition and I have rest my phone from the back up and restore option. And that has not change these two thing from happening. The rest of the phone seams to be working find I don't know what else to do to fix this problem.
Same problem here with YouTube playback... 222.27.1.ghost_row.02.en.DE
Sent from my XT1052 using Tapatalk
Try going to Settings > About Phone and enabling Developer Options by tapping on Build Number several times. Then press the back button and tap on Developer Options and scroll almost all the way to the bottom until you get to the Media section. Try enabling/disabling Use AwesomePlayer (Depreciated) and see if that helps.
Thanks that tip seems to have fix the YouTube playback problem. Any ideas on the crackling sound made at random moments.
Sent from my XT1053 using XDA Free mobile app
al970h said:
Thanks that tip seems to have fix the YouTube playback problem. Any ideas on the crackling sound made at random moments.
Sent from my XT1053 using XDA Free mobile app
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Couldn't tell ya. I haven't had that problem yet so I can't offer a fix.
I'm having the same sound problem on my AT&T Moto X as well. It comes up at random
Breezyno1 said:
I'm having the same sound problem on my AT&T Moto X as well. It comes up at random
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I just started having it. Totally random when starting a YouTube video, now it happens when I touch system items like home, back, the app drawer. Keyboard seems fine though.
DarkWolffe said:
I just started having it. Totally random when starting a YouTube video, now it happens when I touch system items like home, back, the app drawer. Keyboard seems fine though.
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So it's a software problem then. I hope Motorola can fix this soon
Breezyno1 said:
So it's a software problem then. I hope Motorola can fix this soon
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Click to collapse
Definitely software. It's totally sporadic. It stopped last night as I went to bed and then picked up this afternoon when I was texting someone.
Would re-flash using the
MOTO X, GSM Dev Edition:L-5.1-LPA23.12-15 (Retail) LMR1 fixe these software glitches. And if I am on lock bootloader do I need to unlock before flash this per Motorola instructions.
Sent from my XT1053 using XDA Free mobile app
Anyone else having problem with cell data connection? Wifi works fine but cell does not connect. I have this problem using PTel (T-Mobile MVNO w/ LTE) and H2O (AT&T MVNO w/LTE). Truphone which is both T-Mobile and AT&T MVNO but has not LTE can connect but drops the signal quite often even in areas whith strong signal (-75 dbm or better).
I have checked the APN settings for all, cleared cache, done a factory reset and the problem persists. Before the 5.1 update I had absolutely no problem using all three providers listed above. Any suggestion is welcome since I am running out of idea and the next step is calling Motorola.
skyboysea said:
Anyone else having problem with cell data connection? Wifi works fine but cell does not connect. I have this problem using PTel (T-Mobile MVNO w/ LTE) and H2O (AT&T MVNO w/LTE). Truphone which is both T-Mobile and AT&T MVNO but has not LTE can connect but drops the signal quite often even in areas whith strong signal (-75 dbm or better).
I have checked the APN settings for all, cleared cache, done a factory reset and the problem persists. Before the 5.1 update I had absolutely no problem using all three providers listed above. Any suggestion is welcome since I am running out of idea and the next step is calling Motorola.
Click to expand...
Click to collapse
My data connection has been really good post-update, so I can't offer any assistance other than what you've already done. I would definitely confirm from your carriers which APNs you're supposed to be using and/or call them/Motorola about it.
Try different apns. Sometimes I need to try a few different ones listed before the phone works. Make sure you save the APN
i also had The crackling sound on my moto xt1053 but it was a gravitybox (xposed module) setting I had enabled. after I disabled that and rebooted the problem vanished. This may help others
Enviado desde mi XT1053 mediante Tapatalk
I've had mobile data connections problems saying something like "failed sign in attempt with AT&T network" and the crackling speaker.
I called AT&T, who did something on their end. It did work, but when I switch from WiFi to mobile there is a moment or two when the !sign-in failed symbol pops up. But, the signal returns soon.