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vivid lte issues

I have a vivid that I've been through hard times with. Went crazy for ics and bricked it for half a month. Then switched to iPhone.. now back to vivid with ics but no LTE. Originally the problem was that I had iPhone imei on the account but not anymore. Just doesn't work unless I use alternate apn settings. Any ideas?

richard head said:
I have a vivid that I've been through hard times with. Went crazy for ics and bricked it for half a month. Then switched to iPhone.. now back to vivid with ics but no LTE. Originally the problem was that I had iPhone imei on the account but not anymore. Just doesn't work unless I use alternate apn settings. Any ideas?
Click to expand...
Click to collapse
It is likely that you will have to manually setup the AT&T PTA apn (assuming you are with att as you mentioned Vivid and not Raider). The apn is usually the cause for the problem that you mentioned. Do a search in the forum and it will give you the apn settings that you need.

So I did add the PTA and LTE apps. I'm on stock Rom, ics, AT&T. And no LTE. Still. All I can use is hspa+ .
I'm kind of surprised nobody else has this problem. Stock Rom seems full of bugs to me.

I had this problem before. All I did was set up the at&t apn. Applied then turned on airplane mode then wait a little, turn it off. That didnt work the first time so I restarted. Are you in a LTE area?
Sent from my HTC Holiday using XDA

yeah dfw. I.will try doing a battery pull.

Did it work?
Sent from my HTC Holiday using XDA

same issue
I actually just bought my Vivid as well from eBay (supposedly new) and it came preloaded with ICS. I wasn't able to get any kind of internet connection with my old Atrix sim even though it showed 4G in the notification bar.
I went to an at&t store and they gave me a new sim and now the internet works but i'm definitely not getting the 4g lte icon or speeds of that nature via speedtest app.
I've tried both airplane mode and pulling the battery, with no results. I'm thinking of doing a hard reset now. *sigh*

richard head said:
I have a vivid that I've been through hard times with. Went crazy for ics and bricked it for half a month. Then switched to iPhone.. now back to vivid with ics but no LTE. Originally the problem was that I had iPhone imei on the account but not anymore. Just doesn't work unless I use alternate apn settings. Any ideas?
Click to expand...
Click to collapse
Are you in an area where lte is being offered?
Sent from my HTC Holiday using xda premium

And just to update, a hard reset didn't do anything.
I'm in San Francisco by the way. What's funny is that when i looked at the demo phone inside the at&t store, the icon for LTE wasn't on that screen either. That phone was running ICS as well.

aballz said:
And just to update, a hard reset didn't do anything.
I'm in San Francisco by the way. What's funny is that when i looked at the demo phone inside the at&t store, the icon for LTE wasn't on that screen either. That phone was running ICS as well.
Click to expand...
Click to collapse
Mine came with ICS & showed 4g lte when it is in range. you do need to have an LTE data plan for the apn to work to connect you up with LTE. I figured that one out the hard way. Call them up or browse online for the LTE dataplan of your liking.

aballz said:
And just to update, a hard reset didn't do anything.
I'm in San Francisco by the way. What's funny is that when i looked at the demo phone inside the at&t store, the icon for LTE wasn't on that screen either. That phone was running ICS as well.
Click to expand...
Click to collapse
I'm also in the bay area as well, within 2 miles of a LTE signal tower. Did you get a new SIM card when you got your Vivid? Because when I went to an AT&T store to upgrade my phone to Vivid, they had to give me a new SIM, because it was running LTE and that would not work if you have an older SIM, which at the time I had. So make sure you asked them for a new SIM card!
Never mind, just re-read the above post, you got a new SIM card. Sometimes it would happen for any kind of reason, I would just walk back into the AT&T store and ask for a new SIM or new Vivid

lamebmx said:
Mine came with ICS & showed 4g lte when it is in range. you do need to have an LTE data plan for the apn to work to connect you up with LTE. I figured that one out the hard way. Call them up or browse online for the LTE dataplan of your liking.
Click to expand...
Click to collapse
Yes, make sure you do have LTE specific data plan, as older data plans while work, will not allow you to connect to LTE data.

Make sure they gave you an LTE sim and that switch over the IMEI because my brothers had the same issue

My HTC One keeps roaming!

It started last night, the phone keeps roaming every minute or so, then goes back to normal. The signal is all over the place too, it goes from full bars to just one. My girlfriend's iPhone 5 is working fine. Is anyone else having the same problem
Sent from my HTCONE using xda premium

Nope, no issue here. You can set it to "home only" in mobile data> roaming so it doesnt jump back and forth.

x714x said:
Nope, no issue here. You can set it to "home only" in mobile data> roaming so it doesnt jump back and forth.
Click to expand...
Click to collapse
Thanks, I'll try that but I'll go drive around first, to make sure it's not a problem with a tower
Sent from my HTCONE using xda premium

I'm in sd area and having the same issue. Super erratic signal.

18th.abn said:
I'm in sd area and having the same issue. Super erratic signal.
Click to expand...
Click to collapse
I called sprint, the first time they said there were no outages, but a couple hours ago, my gf's iphone started saying extended, so I called back, they said the tower that's near my house is down (hopefully because it's getting LTE!!! :fingers-crossed: )
But I have to keep roaming on, otherwise I can't send or receive texts and calls, plus they said they won't charge me for roaming

alberto122509 said:
I called sprint, the first time they said there were no outages, but a couple hours ago, my gf's iphone started saying extended, so I called back, they said the tower that's near my house is down (hopefully because it's getting LTE!!! :fingers-crossed: )
But I have to keep roaming on, otherwise I can't send or receive texts and calls, plus they said they won't charge me for roaming
Click to expand...
Click to collapse
Just watch your mobile data usage while you're on extended coverage! I believe it's 300MB until they call you up.

If it's due to a tower outage, Sprint is generally more generous with the roaming usage limitations. They actually told me they would reimburse me for any minutes I went over due to not having unlimited mobile to mobile while roaming.
The tower by my house was down for over a week, and now it's finally back but with much poorer signal. It went down the same day it was slated for a 4G upgrade, so I guess the contractor bungled something.

kwolf said:
If it's due to a tower outage, Sprint is generally more generous with the roaming usage limitations. They actually told me they would reimburse me for any minutes I went over due to not having unlimited mobile to mobile while roaming.
The tower by my house was down for over a week, and now it's finally back but with much poorer signal. It went down the same day it was slated for a 4G upgrade, so I guess the contractor bungled something.
Click to expand...
Click to collapse
That's new info to me; certainly something to keep in mind. Service has generally been pretty good where I live, and the last time we had an outage, there weren't any cell towers functioning on any carrier in the area, so it was pretty moot.

18th.abn said:
I'm in sd area and having the same issue. Super erratic signal.
Click to expand...
Click to collapse
Yea they are rolling out Network Vision and 4G here pretty fast so your going to see issues in SD. I am also in SD and have towers on both sides of me getting upgraded and see issues every other week or so.

It started working again yesterday, and we got LTE today! I guess they were upgrading it
Sent from my HTCONE using xda premium

alberto122509 said:
It started working again yesterday, and we got LTE today! I guess they were upgrading it
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I'm sure you don't mind quite as much now. My first LTE experience was at a corporate picnic near my house, and I have rarely been quite as confused as I was to see that little "4G" icon winking at me from the status bar.

I'm pretty sure it is a Phoenix thing. I have the same problem. My girlfriend has an iPhone, never has the connection problems I have. The research I've done seems to point to the fact that we have LTE phones in a non-LTE market; the phone struggles with this. When I was in Nashville the phone blew my mind. LTE, everything was blazing fast, no problems with call quality/drops.

Working Everything (NEEDED!)

Hi guys I'm new here to xda. Recently, I've just completed rooting my HTC one and s-off. I currently have the eclipticone rom installed but have NO DATA. Once I turn off the wifi I can't do anything on the internet or receive emails. Is there any roms out there for the HTC one with working everything for sprint?

Hi,
Maybe it's better to take a look here: http://forum.xda-developers.com/forumdisplay.php?f=2215 ?

deetea48601 said:
Hi guys I'm new here to xda. Recently, I've just completed rooting my HTC one and s-off. I currently have the eclipticone rom installed but have NO DATA. Once I turn off the wifi I can't do anything on the internet or receive emails. Is there any roms out there for the HTC one with working everything for sprint?
Click to expand...
Click to collapse
I think I saw a download for Sprint on PAC ROM , but I may be mistaken. I would first look there and then maybe look at the CM ROM. Good luck.
Sent from my HTC One using XDA Premium 4 mobile app

deetea48601 said:
Hi guys I'm new here to xda. Recently, I've just completed rooting my HTC one and s-off. I currently have the eclipticone rom installed but have NO DATA. Once I turn off the wifi I can't do anything on the internet or receive emails. Is there any roms out there for the HTC one with working everything for sprint?
Click to expand...
Click to collapse
You did something wrong. Ecliptic in the Sprint forum is 100% working. As most of the ROMs are.

raptoro07 said:
You did something wrong. Ecliptic in the Sprint forum is 100% working. As most of the ROMs are.
Click to expand...
Click to collapse
what could it be?

deetea48601 said:
what could it be?
Click to expand...
Click to collapse
pull down your settings and make sure mobile data is turned on

Fixed it
deetea48601 said:
Hi guys I'm new here to xda. Recently, I've just completed rooting my HTC one and s-off. I currently have the eclipticone rom installed but have NO DATA. Once I turn off the wifi I can't do anything on the internet or receive emails. Is there any roms out there for the HTC one with working everything for sprint?
Click to expand...
Click to collapse
Good news everyone I've solved the problem. Some how my radio signal was set to LTE/Cdma. Sprint said when set to this it trys to pick up LTE or 4g first before picking up cdma.

deetea48601 said:
Good news everyone I've solved the problem. Some how my radio signal was set to LTE/Cdma. Sprint said when set to this it trys to pick up LTE or 4g first before picking up cdma.
Click to expand...
Click to collapse
Would you mind telling me where you are located geographically? I too recently discovered this setting must be set to CDMA only in my area. It's SUPPOSED to connect to 3G when no LTE is available, but for some reason that's not working in my area. And this is a very recent change. About 12 days ago I lost data and it took 3 or 4 days of reboots, reflashes, and phone calls to Sprint before *I* fixed it myself by selecting CDMA only. Sprint never bothered to suggest the change because it's not supposed to matter. I'm baffled by this so it occurred to me you might be in the same area as me.

I'm located in va
Sent from my HTCONE using xda app-developers app

deetea48601 said:
I'm located in va
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Would you mind narrowing it down a bit? Are you in one of the areas served by nTelos? In central and SW VA, there are many areas that do not actually use Sprint towers. Sprint has some sort of partnership with nTelos and I happen to live in one of those areas. I have seen info that indicates nTelos will begin rolling out its 4G network in the latter half of 2013 and it occurred to me that the sudden necessity to set the phone to CDMA Only might be related to the early stages of this roll out. Almost as if they have started the process and are transmitting some sort of partial signal that makes the phone think there is a valid 4G connection, which therefore prevents it from looking for a 3G signal. I may be grasping at straws, but after switching to Sprint 3+ years ago on the promise of "the nations first 4G network" AND paying an extra $10 for the privilege, I would REALLY like to finally have access to something better than Sprint's abysmal service in Charlottesville. :crying:
More info on this subject can be found here:
http://s4gru.com/index.php?/topic/3732-ntelos-q1-2013-conference-call/

Your towers may be broadcasting CDMA eHRPD (basically EvDo with an extra layer to help handoff between 4G and 3G). I discovered that with the SIM card in my phone being defective, I could not get data from any towers in my area even on 3G. This was confusing to me because I thought that the SIM card was only for 4G data. When I went to check the network type under the about area in settings, it said CDMA - eHRPD. When I switched my phone to CDMA only, the network type changed to CDMA - EvDo Rev A and my data started to work.
If you are using a phone with a broken SIM this could be the problem. My phone did tell me that the SIM card was not detected though, so I knew it was a problem from the beginning. Your issues could be with the towers in your area instead if your SIM is fine.
Also, there are rumors that Sprint may overbuild into nTelos territory since nTelos was not being obedient to Sprint's demands in rolling out NV at the start. This would be good for me as I travel up central VA once a year or so

kwolf said:
Your towers may be broadcasting CDMA eHRPD (basically EvDo with an extra layer to help handoff between 4G and 3G). I discovered that with the SIM card in my phone being defective, I could not get data from any towers in my area even on 3G. This was confusing to me because I thought that the SIM card was only for 4G data. When I went to check the network type under the about area in settings, it said CDMA - eHRPD. When I switched my phone to CDMA only, the network type changed to CDMA - EvDo Rev A and my data started to work.
If you are using a phone with a broken SIM this could be the problem. My phone did tell me that the SIM card was not detected though, so I knew it was a problem from the beginning. Your issues could be with the towers in your area instead if your SIM is fine.
Also, there are rumors that Sprint may overbuild into nTelos territory since nTelos was not being obedient to Sprint's demands in rolling out NV at the start. This would be good for me as I travel up central VA once a year or so
Click to expand...
Click to collapse
Very interesting, thanks for the info! To cloud matters even more, the ROM I'm running right now, a 4.2.2 Sense 5 concoction, doesn't even *HAVE* a CDMA Only option.
And you're right about eHRPD, my phone is reporting that as well. Funny thing is, even without the ability to select CDMA Only, I'm having no problem at all with data now. Oh and one more thing that may or may not matter, I flashed a hacked PRL that forces roaming on VZW, so maybe it only works because I'm not even using nTelos' network at the moment.
All I know is that I want Sprint to get their $hit together in this area so I don't have to jump through hoops just to get reasonable service.

[Q] No more 4G

In Oak Ridge, TN I was getting 4G LTE with my EVO 4 LTE, but with the M8, only 3G. 4G has been here since last summer, although it is not on Sprint's map (what good is an inaccurate map?).
The local Sprint store said this would happen, but I do not understand why. Doesn't the new phone have all the bands of the old one?

Is the M8 a sprint spark device? If so, the newer sprint spark(tri-band LTE) devices rely on the surrounding towers to have a technology called Circuit Switch Fallback (CSFB) to quickly fall to 3G for text and calls. If your towers do not have this, the phone will stay in 3G only to make sure you can still receive those. To test if this is your problem, try enabling LTE-only mode on your device (not sure how to do this, do not own the M8) and see if it connects. If it does connect to LTE, this is your problem, and the solution is to just wait it out.

jarome1 said:
In Oak Ridge, TN I was getting 4G LTE with my EVO 4 LTE, but with the M8, only 3G. 4G has been here since last summer, although it is not on Sprint's map (what good is an inaccurate map?).
The local Sprint store said this would happen, but I do not understand why. Doesn't the new phone have all the bands of the old one?
Click to expand...
Click to collapse
I feel your pain man. I'm in Maryville and the same thing has happened to me. Been spoiled on 4G for almost a year now. Is your 3g a little spotty too since getting the m8? Mine randomly loses signal altogether.

FlowingAway said:
I feel your pain man. I'm in Maryville and the same thing has happened to me. Been spoiled on 4G for almost a year now. Is your 3g a little spotty too since getting the m8? Mine randomly loses signal altogether.
Click to expand...
Click to collapse
Mine randomly loses 3g. Solution is to actually put the phone in cdma only mode. My phone wants to connect to lte and when it can't it disconnects and goes to 3g. I'm in sevierville
Sent from my 831C using Tapatalk

Strange, I've had a totally different experience in Orlando. I've received similiar or better 4G service and even connected to Spark in some areas of town. Could it be something with the network in your area?

simonsimons34 said:
Mine randomly loses 3g. Solution is to actually put the phone in cdma only mode. My phone wants to connect to lte and when it can't it disconnects and goes to 3g. I'm in sevierville
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
So crazy that they've not fixed the towers with the circuit fallback yet. I remember when the g2 came out this area was experiencing this, but i figured it'd be fixed by now.

FlowingAway said:
So crazy that they've not fixed the towers with the circuit fallback yet. I remember when the g2 came out this area was experiencing this, but i figured it'd be fixed by now.
Click to expand...
Click to collapse
My contact at the store said mid April for sevier. Oak ridge surprises me though
Sent from my 831C using Tapatalk

No LTE only mode
jxr94 said:
Is the M8 a sprint spark device? If so, the newer sprint spark(tri-band LTE) devices rely on the surrounding towers to have a technology called Circuit Switch Fallback (CSFB) to quickly fall to 3G for text and calls. If your towers do not have this, the phone will stay in 3G only to make sure you can still receive those. To test if this is your problem, try enabling LTE-only mode on your device (not sure how to do this, do not own the M8) and see if it connects. If it does connect to LTE, this is your problem, and the solution is to just wait it out.
Click to expand...
Click to collapse
Just LTE/CDMA or automatic

simonsimons34 said:
My contact at the store said mid April for sevier. Oak ridge surprises me though
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
The Oak Ridge store said the same thing, but I disbelieve it. Sprint should not charge extra for high-speed data if they cannot deliver it.

jarome1 said:
The Oak Ridge store said the same thing, but I disbelieve it. Sprint should not charge extra for high-speed data if they cannot deliver it.
Click to expand...
Click to collapse
I'm not charged extra. I pay for unlimited and I can still use it lol...
Sent from my 831C using Tapatalk

Oh yes you do. There is $10 a month added if you have a high-speed smart phone.

jarome1 said:
Oh yes you do. There is $10 a month added if you have a high-speed smart phone.
Click to expand...
Click to collapse
$10 fee is a smartphone fee, not a data fee.

It is a fee
Ascertion said:
$10 fee is a smartphone fee, not a data fee.
Click to expand...
Click to collapse
I did not pay it on my HTC Hero, which was a smart phone, but not LTE. The store told me it was for phones with LTE.

I also have a framily plan. I have no fees added to my bill.

jxr94 said:
Is the M8 a sprint spark device? If so, the newer sprint spark(tri-band LTE) devices rely on the surrounding towers to have a technology called Circuit Switch Fallback (CSFB) to quickly fall to 3G for text and calls. If your towers do not have this, the phone will stay in 3G only to make sure you can still receive those. To test if this is your problem, try enabling LTE-only mode on your device (not sure how to do this, do not own the M8) and see if it connects. If it does connect to LTE, this is your problem, and the solution is to just wait it out.
Click to expand...
Click to collapse
I asked about this in the One Max forum but this one seems more active. Is there a way/setting to allow this phone to use LTE for now, like my Note 3 does, until Spark is fully implemented, or has Sprint in their infinite wisdom decided that it can only do Spark or 3G?
I can sort of understand why they didn't include the 4G WiMax and LTE antennas in phones when that switchover was made, but Spark is just the capability of using three LTE radios together. Since the LTE radios are there, I would think/hope that it's possible. Or am I missing something?

simonsimons34 said:
I also have a framily plan. I have no fees added to my bill.
Click to expand...
Click to collapse
Spark phones do not have svlte radios which is simultaneous voice and LTE. This means it can run LTE and 3g at the same time. Phones that aren't spark do this. Spark phones rely on towers that csfb since this tells the phone when to switch back to 3g to get a call or text. If its not there it stays on 3g so you don't miss your calls
Sent from my SM-N900P using xda app-developers app

In a way this is retrogressing. I dont see why Sprint doesnt just pass the CDMA stuff onto the LTE network.. It wouldnt be that hard....

I have the same problem in the twin cities I either get Spark or 3G but never regular LTE. Spark is not even close to being fully deployed here so it sucks. Spark is awesome though 30+ mbps
Sent from my EVO using xda app-developers app

simonsimons34 said:
In a way this is retrogressing. I dont see why Sprint doesnt just pass the CDMA stuff onto the LTE network.. It wouldnt be that hard....
Click to expand...
Click to collapse
Voice over LTE is planned in the future for them but it requires upgrades to towers to support it.
Sent from my SM-N900P using xda app-developers app

If you happen to never get 4G in areas you previously did, Sprint may have f_cked up on activation. More specifically, they may have an incorrect UCID (SIM number) I had this problem and after a while, it dawned on me, it was possible that they messed up. Maybe that'll help someone out!?
Sent From My HTC One!

[Q] KitKat update breaks LTE on Sprint Flex??

Ok,
So I've searched through this entire QA section and have yet to find a thread related to my question so I'm going to ask.
I recently (as in like monday 05/05/14) updated to KitKat on my Sprint Flex and noticed that my LTE wont kick on...I update my profile and PRL and it will kick on for a split second go grey (gray?) and then go back to 3G. I'm curious, has anyone else encountered this issue or could this be a simple single issue I'm the only on experiencing?
mind you, YES I do live in an LTE enabled area (no Spark ) and my old HTC EVO 4G LTE gets service just fine as does my wife's EVO LTE but my Flex just wont kick it on anymore. I even tried resetting the radio with no luck. If anyone can point me in the right direction, I would be very appreciative!
Other than this little hiccup, along with the KB issue, this phone is saweet!

How was your service before the kit kat update? FYI you should head over to the S4GRU forums. You will find better sprint support there. Its not a corporate sprint site, its a community of sprint customers that have lots of knowledge of the network.
Sent from my Nexus 5 using Tapatalk

I'm convinced that Sprint doesn't want people on their LTE network. They recently started throttling their unlimited customers data once they use over 5Gb. I used a Sprint phone for a short period of time before our company switched to AT&T, and that phone would disconnect from the tower it was using whenever the phone would go idle. I would try to use the internet and it would say "no connection", but the second I made a phone call on it the connection would re-establish. It's all very strange.

Sprint blows and tmobile pays eta jus stating fact
Sent from my LG-D959 using Tapatalk

bbobarino said:
Sprint blows and tmobile pays eta jus stating fact
Sent from my LG-D959 using Tapatalk
Click to expand...
Click to collapse
I left Sprint last year for identical reasons. As T-Mobile was the only other carrier to offer unlimited data without hidden throttle points. I had to pay the eta but it was well worth it. Sprint may be better out in the sticks because they have roaming agreements with Verizon but if you live in an urban area you will be ok.

My 4G LTE was badass before the update to KK. I'm very familiar with S4GRU forums. My service has always been great with Sprint, so that's not the issue, I was simply curious if this is simply an isolated incident or if this is becoming a known issue..I'm content with Sprint. I'll have to look at the other forums to see if I'm the only one having issues..
Sent from my LG-LS995 using XDA Premium 4 mobile app

I had an issue when at my home recently with service. Since the g flex will not connect to data when on a phone call, i noticed that my service would go to nothing or 1 bar. I contacted sprint, and they told me that the 3g portion of the tower was out that i connect to when at home. They said it would be fixed by the end of the day. My advice is to contact sprint. Maybe they can shed some light on the subject. Try to contact them through the chat on the website. They seem more knowledgeable on there.
Sent from my LG-LS995 using Tapatalk

Nybs31 said:
I had an issue when at my home recently with service. Since the g flex will not connect to data when on a phone call, i noticed that my service would go to nothing or 1 bar. I contacted sprint, and they told me that the 3g portion of the tower was out that i connect to when at home. They said it would be fixed by the end of the day. My advice is to contact sprint. Maybe they can shed some light on the subject. Try to contact them through the chat on the website. They seem more knowledgeable on there.
Sent from my LG-LS995 using Tapatalk
Click to expand...
Click to collapse
There is only one cell radio on the newer phones so no SVDO/SVLTE no voice/data. Wifi is separate so wifi data will still work.
Sent from my iPad using Tapatalk

OK.
so after I posted this thread i started checking the towers around me and found out i was not the only person reporting issues about this. apparently sprint is secretly updating the towers in Amarillo for spark. this didnt come from some idiot rep at the call center either, this i found out on my own. I verified it this morning and some areas in town my little sun lights up and my speeds are ranging from 15-25mb/s depending on the area of town im in.
I also got a phone call from a friend of mine in Austin because his iFag 5s wasnt able to connect to the interwebs even though he showed LTE to be active. they appear to be updating towers continuously in certina areas. thanks for the info on some of ya'lls part! i guess i just wasnt patient enough and jumped to the conclusion of KK breakin something in my phone.