android 4.3 f*cked up my bluetooth audio - Xperia Z Q&A, Help & Troubleshooting

hi xda,
i finally got the official .569 update (ota) from sony and it just messed up my bluetooth audio quality. theres some kind of scratching as if the headphones were broken but they worked perfectly with the prior firmare and still do with my ipad. i'm using sony mdr-rbt10 headphones. i, unfortunately, don't have a 2nd bluetooth device to check out if it's only that combination.
anybody facing the same problem?
Sent from my C6603 using xda app-developers app

Hi I don't have the exact same headphones, but I have an Sony SBH52, and a bluetooth car system, which sound pretty much the same after the. 569 update..and I use really supersized senheiser cans so I would definitely notice.
I updated through pc companion.
Though I have seen this problem reported on the leaked. 569 firmware page, you might wanna check that
Sent from my C6602 using xda app-developers app

same problem here, Sennheiser MM-550X and Jawbone Big Jambox. Johan from sony support forum said that it may be solved in 4.4 update:/

hasstef said:
same problem here, Sennheiser MM-550X and Jawbone Big Jambox. Johan from sony support forum said that it may be solved in 4.4 update:/
Click to expand...
Click to collapse
okay, big thanks! considering that there is no official way to revert back to the old firmware, this is just f*ckin ridiculus...

thomas7ca said:
okay, big thanks! considering that there is no official way to revert back to the old firmware, this is just f*ckin ridiculus...
Click to expand...
Click to collapse
You can flash a different firmware mate it's not official but it does exactly what SUS does so you don't even need to root your phone. Just install flashtool, download the firmware you want to use and flash it with flashtool

This thing scare the **** out me, i have been reluctant about this 4.3 update, but somehow updated my phone yesterday, and the worst thing is that I just ordered my pair of bluetooth headphone and will receive it anytime soon.Hope this update will not mess the **** out of my bluetooth.

Related

[Q] Audio Problems/Failure

Hi All,
Since yesterday I get no audio in calls through the phone, but if I use the speaker phone I can hear fine.
Also when playing media out of the loudspeaker I get no sound (Very strange)
Doesn't seem to be a hardware problem as loudspeaker works in some instances.
It wasn't working on the original firmware and now I've upgraded to 195 and it still doesn't work.
Any ideas or do I need to send it for RMA?
welshkid said:
Hi All,
Since yesterday I get no audio in calls through the phone, but if I use the speaker phone I can hear fine.
Also when playing media out of the loudspeaker I get no sound (Very strange)
Doesn't seem to be a hardware problem as loudspeaker works in some instances.
It wasn't working on the original firmware and now I've upgraded to 195 and it still doesn't work.
Any ideas or do I need to send it for RMA?
Click to expand...
Click to collapse
Sounds like a hardware failure if it doesnt work on two seperate roms.
Take it back to the shop.
I had this problem with MIUI rom and Advanced Stock Kernel V4. Reboot fixed it initially but it kept reverting to the problem again at some point.
I'm now back to a relocked BL and unrooted and it's working fine. The ROMS on here are too new as is the general development of the phone so I'm staying with stock for the time being as I wan't a flawless phone in the short term.
I had this on stock firmware with locked bootloader reboot fixed the problem could be something wrong with the new firmware.
welshkid said:
Hi All,
Since yesterday I get no audio in calls through the phone, but if I use the speaker phone I can hear fine.
Also when playing media out of the loudspeaker I get no sound (Very strange)
Doesn't seem to be a hardware problem as loudspeaker works in some instances.
It wasn't working on the original firmware and now I've upgraded to 195 and it still doesn't work.
Any ideas or do I need to send it for RMA?
Click to expand...
Click to collapse
I sent mine back overseas to Clove, where they've shipped it off to Sony. I hope I see it again inside this month, but I have no idea where it is ATM. I flashed stock and used the ftf to relock, and had no audio at all. This was after having numerous problems with audio on custom ROMs.
There was problems with the audio playing from speakers/headphones on cm based ROMs. This has now been fixed. Reading the threads is a marvellous thing.
Sent from my Xperia T using xda premium
Thread moved. Please post in the correct section of the forums.
Thanks
AvRS
AvRS said:
Thread moved. Please post in the correct section of the forums.
Thanks
AvRS
Click to expand...
Click to collapse
Moved to? Any link?
kollector79 said:
Moved to? Any link?
Click to expand...
Click to collapse
Seriously? Avrs is saying he has moved THIS thread to HERE as it was posted in the wrong section, my guess is that it was in the general section, but as it is a question it has been moved to the question section. You don't need a link, your already here....
Sent from my LT30p
[email protected] said:
Seriously? Avrs is saying he has moved THIS thread to HERE as it was posted in the wrong section, my guess is that it was in the general section, but as it is a question it has been moved to the question section. You don't need a link, your already here....
Sent from my LT30p
Click to expand...
Click to collapse
This ^^
I simply posted as advice going forward and it's still the same thread you originally posted.
charlatan01 said:
I sent mine back overseas to Clove, where they've shipped it off to Sony. I hope I see it again inside this month, but I have no idea where it is ATM. I flashed stock and used the ftf to relock, and had no audio at all. This was after having numerous problems with audio on custom ROMs.
Click to expand...
Click to collapse
Sorry to resurrect this thread for this, but I thought it was worth posting. My phone got all the way to Sony where they couldn't get it working and are replacing it with a new unit. Seems I wasn't as crazy as I thought I was. Anyway, I can't wait to get it back... it's really a nice phone.
Oh, and FWIW, this experience with Clove leaves me with zero hesitation about using them in the future... they've been great to work with.
Hi all. I am a software engineer from Russia. I am developing operating systems for Android devices Sony Ericsson Xperia X10 and Sony Xperia T. I am very pleased that many of my designs helped users Xperia X10i. Problems with the audio, users will only appear if you install unofficial software. If you for some reason an error occurs, simply check the update for your smartphone.

Viber : People can't hear me

Hi everybody,
I'm new to the community and this is my first post.
I'm having some issue with viber on my xperia T, the thing is that when I call, people can't hear me,
I hear them well, and the quality of the call is very good.
I can't find the problem...
So if you have some solutions...
My phone is on Jelly Bean stock version.
Same exact problem...
Anybody have a solution?
this is quite annoying
zigna said:
Hi everybody,
I'm new to the community and this is my first post.
I'm having some issue with viber on my xperia T, the thing is that when I call, people can't hear me,
I hear them well, and the quality of the call is very good.
I can't find the problem...
So if you have some solutions...
My phone is on Jelly Bean stock version.
Click to expand...
Click to collapse
I'm having the same problem with Xperia V,
I just got the phone on sunday with ICS and saw the update coming, updated the phone.
I set it up and installed viber on my phone, People on the other side can't hear me at all.I can hear'em perfectly yet they can't hear me at all.
For the first time I thought it was only me who has the problem, I even googled it and couldn't find any solution.
Too bad and I felt like going back to ICS and see the problem still occurs cause I didn't get a chance to test it on ICS.
Hope they'll find the problem and a solution for this. or something on coming update.
I too tought that I was the only one.
I checked viber website, and the Xperia T is not listed in the compatible devices... even though it's android device!
Oh then, Xperia V might not be listed too. well they'll fix it in later updates. so yea we gotta wait, till then we'll have to chat.
I saw in some post that a person from viber was answering questions, So maybe we can contact him but how? Just to check if they plan to make it compatible or to tell us a tips to get it to work...
zigna said:
I saw in some post that a person from viber was answering questions, So maybe we can contact him but how? Just to check if they plan to make it compatible or to tell us a tips to get it to work...
Click to expand...
Click to collapse
was it like today or yesterday? if that so, it's me haha. yea I complained about it and told them about this thread as well
Still got the problem, so I guess we'll have to wait...
zigna said:
Still got the problem, so I guess we'll have to wait...
Click to expand...
Click to collapse
Hey they fixed the issue with their newest software, try 2.3.6
chesterr said:
Hey they fixed the issue with their newest software, try 2.3.6
Click to expand...
Click to collapse
Yes! I have to try this! I'll keep in touch! yeay!
It's a short in the hardware. Make sure xloud is always turned off. I went through 3 Sony phones because of that issue.
Sent from my LT30at using xda app-developers app
still no luck
erichall82 said:
It's a short in the hardware. Make sure xloud is always turned off. I went through 3 Sony phones because of that issue.
Sent from my LT30at using xda app-developers app
Click to expand...
Click to collapse
xLoud is off, still cant hear the other side. after 4-5 secs its just plain silence but other side can hear me well

Weird Problem, Audio related

I got these ibeats earphones, worked fine on my sony Z until today.
I thought it might be the earphones but these work fine when connected to other devices(different phones,laptop etc)
So I thought it might be the Sony Z
The free earphones that come with the phone work fine, infact I have tried multiple different brands of earphones just to make sure and they work fine
But
As soon as I connect my Sony Z up with my ibeats no music comes out of them, infact it comes out the phone speaker.
Never rooted or flashed my phone, all standard
Only thing recently changed is that my Z got the 4.2.2 update last night, they been working fine since April so i don't understand. Since I got the update I listened to some music on my way to work, no problems, on my way back home that's when the the fatal weirdo problem occurred. I would appreciate any help or suggestions to amend this?
LT nicles said:
I got these ibeats earphones, worked fine on my sony Z until today.
I thought it might be the earphones but these work fine when connected to other devices(different phones,laptop etc)
So I thought it might be the Sony Z
The free earphones that come with the phone work fine, infact I have tried multiple different brands of earphones just to make sure and they work fine
But
As soon as I connect my Sony Z up with my ibeats no music comes out of them, infact it comes out the phone speaker.
Never rooted or flashed my phone, all standard
Only thing recently changed is that my Z got the 4.2.2 update last night, they been working fine since April so i don't understand. Since I got the update I listened to some music on my way to work, no problems, on my way back home that's when the the fatal weirdo problem occurred. I would appreciate any help or suggestions to amend this?
Click to expand...
Click to collapse
u r saying this happens only with ibeats earphones? thats weird..
this appears to be a software related issue.. do u use any apps lyk smartkey or smart connect? if yes then check the apps' settings.
additionally, r u using walkman app or any other app for listening music? try to check in the player settings too.
hope this helps...
hit thanks if u feel i have helped u in any way....
control freak said:
u r saying this happens only with ibeats earphones? thats weird..
this appears to be a software related issue.. do u use any apps lyk smartkey or smart connect? if yes then check the apps' settings.
additionally, r u using walkman app or any other app for listening music? try to check in the player settings too.
hope this helps...
hit thanks if u feel i have helped u in any way....
Click to expand...
Click to collapse
I don't those apps, What are they for? tried xperia diagnostics and got the earphone to work but only one side was playing so i suspect, its fault or cable issue, which is the reason why this happened, taken back the beats for cash back, using the sony ones for the time being. I only use walkman app, player settings don't have much except to change the equalizer. Asked one the gurus at the store I got and he advised that alot of people with sony phones sometimes have this happen with perfectly works ear/ headphones. very usual.
Sometimes new updates just makes it incompatible with some headphones. Like beats headphones from dr dre. It doesn't seem to work for some Xperias or all Xperias.
There was a thread somewhere, forgot where but there's another way around it if you search it up. Try googling it or sth.
otherwise downgrade it to use those headphones or stick with Sony headphones.
You can try repairing it with pcc or sus, or flash another ftf file.
Sent from my C6603 using xda premium
If you are using SmartKey, disable it. Connect your earphones, play music, disconnect & reconnect the earphones.
This worked for a few people, hope it works for you too.
Interesting, some Apple earpods are also causing trouble since updating with the 4.2.2, i have a Bose AE2 but haven't tested yet (i'm at work) i have a bad feeling about this and i hope my Bose still works. Many people seems having troubles with their earpods/headphone.
kgs1992 said:
If you are using SmartKey, disable it. Connect your earphones, play music, disconnect & reconnect the earphones.
This worked for a few people, hope it works for you too.
Click to expand...
Click to collapse
What does smartkey do? got my new earphones coming through, I hope with the new set I wont experience any problems. Sony work well but volume sucks on them, is there an easy way to increase the volume on this device? Safety crap annoys me, back in the day walkmans were crazy loud. What ever happened to giving the consumer a choice.
LitoNi said:
Sometimes new updates just makes it incompatible with some headphones. Like beats headphones from dr dre. It doesn't seem to work for some Xperias or all Xperias.
There was a thread somewhere, forgot where but there's another way around it if you search it up. Try googling it or sth.
otherwise downgrade it to use those headphones or stick with Sony headphones.
You can try repairing it with pcc or sus, or flash another ftf file.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Not yet confident enough to flash, I want to learn all of that but sadly one does not know where to start.
LT nicles said:
Not yet confident enough to flash, I want to learn all of that but sadly one does not know where to start.
Click to expand...
Click to collapse
Some great tutorials in the development section for when you're ready. If you're investing money in decent earphones then the improved sound mods will certainly benefit you.
Xperia Z
Its because your beats uses a inbuilt microphone... my Apple earpods also has inbuilt microphones and the Xperia Onyl recognizes Headphones without mics
got the same problem but i must click like 5 times on the headset (play button/answer button for calls) to make it work so the music goes trough the earbuds
try some headphones without micrphones built-in and see what happens then!
boyob32 said:
Some great tutorials in the development section for when you're ready. If you're investing money in decent earphones then the improved sound mods will certainly benefit you.
Xperia Z
Click to expand...
Click to collapse
Thanks
Are they any you would recommend, new set just arrived.
harveydwijs2 said:
Its because your beats uses a inbuilt microphone... my Apple earpods also has inbuilt microphones and the Xperia Onyl recognizes Headphones without mics
got the same problem but i must click like 5 times on the headset (play button/answer button for calls) to make it work so the music goes trough the earbuds
try some headphones without micrphones built-in and see what happens then!
Click to expand...
Click to collapse
Sadly do not own the earphones any more but I do have a new set that works fine, remote and mic are questionable as this was made for apple products but I do not mind , What earphones do you own if you dont mind me asking?
Are those the ibeats from htc? That could the issue because mine don't work either. Htc told me is an issue with the headphones since they are specially made for htc phones.
Sent from my C6603 using Tapatalk 4 Beta
LT nicles said:
What does smartkey do? got my new earphones coming through, I hope with the new set I wont experience any problems. Sony work well but volume sucks on them, is there an easy way to increase the volume on this device? Safety crap annoys me, back in the day walkmans were crazy loud. What ever happened to giving the consumer a choice.
Click to expand...
Click to collapse
SmartKey lets you configure the button on the earphones.
You can set it to perform a different action when you press the button multiple times.
For example, you can set it up such that if you press the button twice when music is playing, it skips to the next track.
You can't change the actions, but it is a bit useful.
As for the volume, take a look here & here.
dante501 said:
Are those the ibeats from htc? That could the issue because mine don't work either. Htc told me is an issue with the headphones since they are specially made for htc phones.
Sent from my C6603 using Tapatalk 4 Beta
Click to expand...
Click to collapse
No this was normal beats sold separately from htc phones
http://www.argos.co.uk/static/Product/partNumber/9122549.htm
LT nicles said:
No this was normal beats sold separately from htc phones
http://www.argos.co.uk/static/Product/partNumber/9122549.htm
Click to expand...
Click to collapse
Weird to be honest. All other headphones work on the xperia z right?
Sent from my C6603 using Tapatalk 4 Beta

[Q] 4.3 Bluetooth Audio Quality

Is anyone else's music through bluetooth terrible with the 4.3 update? Any ideas on a fix? I've tried various ftfs and full restores to no avail ;(
What do you mean terrible? I'm using MW1 with 4.3 and everything is fine, with less power consumption.
Sent from my C6903 using XDA Premium 4 mobile app
El.Guaje said:
What do you mean terrible? I'm using MW1 with 4.3 and everything is fine, with less power consumption.
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Mainly constant crackles/distortion on highs (cymbals, etc.), running through both a DS220 and a Sony BT stereo. I've experienced it on a lot of other phones/devices over the years but never on something made by Sony I've looked through some threads on generic issues with 4.3 BT audio but I just wanted to see if others were having the same issue with this specific firmware first. Do you know which update you're on?
chubapitdroid said:
Mainly constant crackles/distortion on highs (cymbals, etc.), running through both a DS220 and a Sony BT stereo. I've experienced it on a lot of other phones/devices over the years but never on something made by Sony I've looked through some threads on generic issues with 4.3 BT audio but I just wanted to see if others were having the same issue with this specific firmware first. Do you know which update you're on?
Click to expand...
Click to collapse
I'm using a Sony SHB20 headset and i'm on 4.3 update 14.2.A.0.290 and I have the same problem. The sound is terrible... It's like a crackling sound... Can't say if it's because of this update, becuase I didn't try my bluetooth headset until this update, but the problem is definetly there.
Yeah, mine definitely sounded great before the 4.3 update - with my limited knowledge I've tried replacing the a2dp and bluetooth .so files from other .290 firmware and even the 4.4 z ultra firmware with no luck. Not even sure if it should work anyhow.
Did you unlock your bootloader or root?
There is another thread for this on Sony's site that hasn't been active since last week also but may be good to keep an eye on (can't post links since I'm a n00b)
Yes here I have same Problem before the 4.3 update the sound was fine. Now its Bad as hell hopefully somebody can fix it because I listen a Lot of music over Bluetooth headset. Im on a generic Europe 4.3 Firmware rooted and unlocked Bootloader. Sry for my bad english coming from Germany
Sent from my C6903 using XDA Premium 4 mobile app
Possible temp fix?
There's an app on the play store called "xperia z1 bluetooth media fix" that you might try. I haven't listened enough to tell if it works very well but from the test I did earlier it seems to sound a little better, but to me it's still not quite as good as I remember on 4.2.2.
Let me know how it works for you.
I've tried this app too but I Don't here any Differenz But I search on Google and found out that the Google nexus Devices had the same Problem with 4.3 Firmwares... There was a fix for it but it wont Work for us. Bluetooth fc's After I try to replace the 2 files(audio.a2dp.default and Bluetooth.default) in system/lib/hw. So maybe a dev could take a look @ these 2 files and edit them for better quality because I cant open them and I dont want to break my Bluetooth
Sending from my C903 ;P
Bluetooth A2DP quality on 14.2.A.0.290
Acknowledged. I have exactly the same problem. I use two headsets : MW600 and Smart Wireless Headset Pro and both have this problem. I can say that the problem was due after upgrading to firmware 14.2.A.0.290. On firmware 14.1.G.2.257 everything works perfectly. Yesterday I installed several times 14.2.A.0.290 and 14.1.G.2.257 and accurately shows that 14.1.G.2.257 everything is OK, but on 14.2.A.0.290 like 64kbps .
As mentioned above, a topic about the Nexus 7, a similar problem. There it is treated by replacing 2x files. It would be great if someone knowledgeable would look at it all. Because wait for a fix from Sony can be very long ...
I found the topic at Sony, who cares - and vote for the issue. Maybe then Sony will release an update. Bluetooth A2DP quality on 14.2.A.0.290
talk.sonymobile.com/t5/Xperia-Z1-Z1-Compact/Bluetooth-A2DP-quality-on-14-2-A-0-290/m-p/480075#U480075
Ts.Productions said:
But I search on Google and found out that the Google nexus Devices had the same Problem with 4.3 Firmwares... There was a fix for it but it wont Work for us. Bluetooth fc's After I try to replace the 2 files(audio.a2dp.default and Bluetooth.default) in system/lib/hw. So maybe a dev could take a look @ these 2 files and edit them for better quality because I cant open them and I dont want to break my Bluetooth
Click to expand...
Click to collapse
Link to the files you're talking about?
so here the file from my Xperia Z1 C6903 14.2.A.0.290 Central Europe:[URL="https://www.dropbox.com/s/24zwvp1tkjeeafu/Bluethoot%20files%20Xperia%20Z1%20290%20firmware.rar"[/URL]
For now i Switched to SlimKat 4.4.2 Rom because of this issue with Bluetooth.But if you can fix the Problem this would be great !!!
No one can help? :crying:
Hi, I am facing the same problem.
I have a SBH 50 headphne, and the audio quality is worse than with my Xperia S. Plus I get constant reconnection, it get disconnected and it connects a minute after. I think this may be related to the throw feature.
Sent from my C6903 using xda app-developers app
I just flashed the C6903 14.2.A.1.136 BAL firmware and it's much better for me now. Hopefully LTE is still working on it too..
chubapitdroid said:
I just flashed the C6903 14.2.A.1.136 BAL firmware and it's much better for me now. Hopefully LTE is still working on it too..
Click to expand...
Click to collapse
Yep, anyone who face problems should update the FW to .136
I confirm it much better now . LTE works fine for me
Sent from my C6903 using XDA Premium 4 mobile app

Official 4.4.2 not so great?

Hi, I got this update this week, but it seems to make the UI much uglier and harder to use. Also it feels a bit buggy, the Walkman was randomly playing and pausing on headphones or speaker.
Is it just me?
I'm on UK Generik .290 and still waiting for KK update.... Anybody have the update already?
Sent from my C6903 using XDA Premium 4 mobile app
We know that the KK 4.4 is not so great, users facing many bugs. I didn't update to 4.4 just because of bad reviews.
Make sure you hard reset and wipe the data clean. Usually a upgrade of a software version is recommended to do that.
I haven't had the music player malfunction.
Sent from my C6903 using xda app-developers app
Well the idea of new statusbar kinda sucks because previous was much more comfortable, additionally I experience major camera lag for example when switching front camera to back and vice versa, also phone lags after taking picture and while switching to video. I also experience Force Closes. Touch became less sensitive but as for camera quality I must say that 8MP mode now take great pics even in low light +1.
Excuse my words but after using cyanogenmod and then this... 681 feels like **** more like a broken firmware i flashed cm11 again it is the real KK
Sent from my Xperia Z1 using xda app-developers app
nxkr said:
Excuse my words but after using cyanogenmod and then this... 681 feels like **** more like a broken firmware i flashed cm11 again it is the real KK
Click to expand...
Click to collapse
That's your Opinion.
Oh, I see. So everyone is having some sort of issue with this update... I hope they fix it, although I fear this is what we'll be stuck with for a long time, unless you go custom.
I've been having problems with the ringtone/notification volumes. This morning the volume was so low, I could barely hear it. Also, there is an irritating 'click' just when there is a notification.
Appears that the official Sony forum is flooded with complaints; it seems that sometimes it rings through the earpiece! I sure hope I'm not stuck with this for a long time. I wish I hadn't upgraded.
Is there any way to revert to the previous update? Or at last change the top toolbar menu back or at least change it? I don't know the term for it...
This upgrade has been the worst for Xperia Z1.*. Problems with sound notifications, overheating of the battery, rapid battery consumption, etc, etc, etc ...
I hope that Sony will soon solve these problems.
Greetings,
Before i flash back the 4.3 which at my opinion is the BEST firmware for Z1 right now , i played with official KK one week and i noticed that the battery life wasnt so great anymore , i had some random overheating problems , the new notification UI its terrible , i had the problem with the sound coming from the ear speaker than the regular speaker , the overall feeling was buggy less smooth .
So yeah i revert back to 4.3 and i am totally happy , loving again my phone , feeling comfortable and reliable .
Cheers
Vatis
I flashed my UK handset originally Vodafone but bought 2nd hand and network unlocked. I used Flashtool to flash CE 1 of KK (681) not had a problem with overheating or any other bugs mentioned at all. I did flashed with full wipe.
The overheating is just happening when i am gaming, but the sound issue is really bad.....cmon!!
cfs_mihai said:
Is there any way to revert to the previous update? Or at last change the top toolbar menu back or at least change it? I don't know the term for it...
Click to expand...
Click to collapse
uses flashtool and back to version 4.3
asrakimo said:
Make sure you hard reset and wipe the data clean.
Click to expand...
Click to collapse
Isn't that the same thing?
Odoslané z C6903 pomocou Tapatalku
jiggyk said:
I've been having problems with the ringtone/notification volumes. This morning the volume was so low, I could barely hear it. Also, there is an irritating 'click' just when there is a notification.
Appears that the official Sony forum is flooded with complaints; it seems that sometimes it rings through the earpiece! I sure hope I'm not stuck with this for a long time. I wish I hadn't upgraded.
Click to expand...
Click to collapse
They have fixed the earpiece bug in .757 firmware update
Sent from my C6902
toggle for touchscreen
hi, i upgraded my z1 into kitkat and its running very good without any problem (after the update). however today i was in the swimming pool and i was searching for a toggle that can stop the z1 screen from touch underwater, i can remember i saw something like that when i upgraded into kitkat but i cant remember where the option is. badly need to know as the screen responses in a weird way while its wet. pls help me out

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