THIS THREAD IS FOR PEOPLE WHO HAVE A WATER DAMAGED NEXUS 5, OR HAVE JUST DROPPED THEIR NEXUS 5 INTO WATER. READ NOTE BEFORE REPAIRING
NOTE: The water indicator (shown as the red square in the photos) is located just above the sim card tray. It is only a few millimeters away from the edge of the phone which makes it VERY SENSITIVE to water. It turns from white to pink/red if it has been exposed to water.
My phone dropped into the toilet and was submerged for only 0.5 -1 second. This was enough for the indicator to go off. If you do not want to open up the phone, check the sim card as mine had small pink/red residue on it after I took out the sim card.
The location of the indicator makes it very easy for the indicator to go off. I can easily see how rain, extreme humidity, or even a small pool of tap water could make it go off if the sim tray is not inserted properly, let alone if it was submerged.
Helpful Resources/Guides: Nexus 5 dropped in toilet, recovered: http://www.reddit.com/r/Nexus5/comments/1wf4gu/guess_who_dropped_their_nexus_5_in_the_toilet_a/
Nexus 5 water repair SUCCESS STORY: http://forum.xda-developers.com/showthread.php?t=2618121
How to open Nexus 5: http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016
Opening Nexus 5 (more detailed) http://forum.xda-developers.com/showthread.php?t=2542873
Repair guide (some steps are controversial, caution) : http://www.reddit.com/r/LifeProTips/comments/1npt9v/this_actually_works_if_you_drop_your_phone_in/
REPAIRS:
Read links/stories above for steps to recover Nexus 5, my method has not proved successful thus far. Please read the thread for other methods too.
The general consensus is to:
1. MOST IMPORTANT: Turn the off phone immediately. If your phone is off, don't attempt to turn it on or you will risk damaging the internals.
2. Use a cloth/paper towel to immediately soak up water around phone.
If you do not want to open up the phone for warranty purposes:
3. Place phone in an airtight container with activated silica gels, or with rice for few days.
Note: This is not the best method if the phone was submerged for a relatively long period or if you spilt coffee/soft drink on your phone. There is a high risk of corrosion with this as the water may be trapped inside for a long period of time causing internal parts to corrode. Other methods have proven more successful. Alternatively people have had success (in this thread, please read) by drying out their phones via traditional methods like using blowdryers etc. when the device was exposed to water for a SHORT period of time. Make sure you err on the side of caution when using heating methods as to not damage the internals, never use anything that would make the device too hot.
OR
If you don't mind opening up phone (fairly certain indicator has gone off and want to void warranty). If I could go back in time I would probably use this method:
3. Open up the phone by prying off the back (method in the link above), remove the battery and carefully assess the areas and components that have collected water. Remove the water and dry it out as much as possible. This may be enough if the phone was not fully submerged.
For more serious cases: For coke/coffee/saltwater or if the phone has just been sitting there a long time after water exposure:
- A lot of people have had success by washing the phone with deionised water first and then submerging it in pure ethanol (without battery). This serves to clean the phone of the contaminants and to prevent corrosion. (especially if you dunked in it coffee/soft drink). Theoretically the water/ethanol would not conduct electricity due to the lack of impurities in them.
-If you have left the phone untouched for a while without cleaning it, there may be some build up of corrosion. People suggest scrubbing the white corroded area off using small/light brush strokes of a soft bristled toothbrush either after the wash phase (deionised water) or just after the submerging phase (ethanol)
Many different methods suggested in links above. Make sure you read through the thread, there are various success stories here too.
My case:
As soon as I dropped it into the toilet, I turned it off straight away. I dried it off with a paper towel and stuck it in rice for a few days. Then I moved to a sealed container of silica crystals for about 5 days. Then I let it dry on table for another 2. Then it did not turn on, unresponsive. Did not charge or get recognised via USB. This was probably not an optimal repair method. The methods above may be more useful. But if you know the indicator has gone off, it would be best to open up the case straight away to drain the water out.
Then I opened up my Nexus 5 (after a week of deciding what to do). I could see small amount of corrosion around the sim tray area, usb insert area and others around the phone. Then I dipped the motherboard and into a bowl of isopropyl, enough to submerge it for 5-10 minutes. Then used gentle movements of a toothbrush to focus on corroded areas. I am now just letting it dry.
I will update this thread if the repairs are successful.
Update: Phone is still unresponsive, it may be that the battery is dead or one of the parts do not work at all. Any suggestions?
UPDATE 2: Ended up just buying a new Nexus 5 back in March, old one is just sitting here in the cupboard still unresponsive. I may try to buy a battery to see if it's a battery problem but for now I'll just leave it. Not sure if it would sell much for parts.
Please feel free to post other helpful resources or your own experiences on saving a water damaged nexus 5.
NOTE: I am from Australia. The cost to repair a water damaged Nexus 5 was a fixed cost of $290 AUD (16 or 32gb) if you send the phone to manufacturer (LG). Water damage is not covered under warranty but LG still accepts repairs out of warranty at a fixed price. The lady on the phone said that they would replace the motherboard. Opening up your device will void your warranty so please be aware of this before you try to repair it.
NOTE 2: If you live in the US, google has confirmed it does one time replacements no matter what. Read below: http://gizmodo.com/google-will-apparently-replace-your-nexus-5-no-matter-h-1630258357
You did it wrong. You must pull battery asap, and clean evening with alcohol
I feel this needs to be asked, had you conducted business before your phone went for a swim in the porcelain pool? ;D
GR0S said:
You did it wrong. You must pull battery asap, and clean evening with alcohol
Click to expand...
Click to collapse
At the time I was still considering whether to send it back for repairs. Pulling the battery out requires taking the phone apart and voiding warranty. But looking back I probably should have opened it up straight away.
Phone is still unresponsive, is there any way to check which individual module or part of the phone doesn't work? I have a feeling some are working while others are not. Do electronic repairs shops have tools to test this?
Parts are easy to obtain: http://www.etradesupply.com/lg/android-models/lg-nexus-5.html but it is just a matter of knowing which part to get, that is assuming the main motherboard/CPU is still functioning.
eastpac said:
Phone is still unresponsive, is there any way to check which individual module or part of the phone doesn't work? I have a feeling some are working while others are not. Do electronic repairs shops have tools to test this?
Parts are easy to obtain: http://www.etradesupply.com/lg/android-models/lg-nexus-5.html but it is just a matter of knowing which part to get, that is assuming the main motherboard/CPU is still functioning.
Click to expand...
Click to collapse
When you say phone is unresponsive do you mean that it won't come on at all?
sent from my neXus 5
OuncE718 said:
When you say phone is unresponsive do you mean that it won't come on at all?
sent from my neXus 5
Click to expand...
Click to collapse
Yeah it didn't turn on after I took it out from the silica gels. Also after I cleaned/submerged the phone parts in isopropyl and reassembled it doesn't turn on at all. I tried plugging into computer too but it didn't work either.
eastpac said:
Yeah it didn't turn on after I took it out from the silica gels. Also after I cleaned/submerged the phone parts in isopropyl and reassembled it doesn't turn on at all. I tried plugging into computer too but it didn't work either.
Click to expand...
Click to collapse
The computer did not recognize the phone? Most times when a phone is off the computer would at least make a sound once plugged in. How was your battery life before the incident? Was the phone almost dead?
I would probably take the phone back apart, clean it one more time with the alcohol and a soft brush toothbrush, dry it with a blow dryer (on its coolest setting so you don't damage anything) and then put it back together.
Use this site as a guide and do a side by side comparison. Maybe you forgot to plug a cable back in. http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016
Good luck!
sent from my neXus 5
OuncE718 said:
The computer did not recognize the phone? Most times when a phone is off the computer would at least make a sound once plugged in. How was your battery life before the incident? Was the phone almost dead?
I would probably take the phone back apart, clean it one more time with the alcohol and a soft brush toothbrush, dry it with a blow dryer (on its coolest setting so you don't damage anything) and then put it back together.
Use this site as a guide and do a side by side comparison. Maybe you forgot to plug a cable back in. http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016
Good luck!
sent from my neXus 5
Click to expand...
Click to collapse
No I tried it on a few computers, didn't manage to make it get a sound or anything. Battery life was normal before I dropped it. I can't remember what percentage it was on exactly when I dropped it, if I had to guess i think it was on 10-30%?
Yeah I'll give it another go with the cleaning. Should I submerge the screen in isopropyl too? I've only done the motherboard, bottom grill and cables so far. I left the battery out.
Also with the brushing I'm scared I'll break something: http://www.youtube.com/watch?v=9QHn3ItE7ME But am i meant to use as much force as this guy in the video? I was way more gentle than that
If its a soft tooth brush and only a soft tooth brush then I'd say go in for the kill. Lol. That's about how much force I used on my Galaxy Nexus when it had water damage and I recovered it with no issues at all! Use your discretion though. Use as much force as your comfortable with and make sure to thoroughly dry it. I'd also clean the battery connector but with a DRY brush. Maybe that's where the issue lay.
sent from my neXus 5
Were there number 2 floaters when you dropped it? Did you soak it in rose water?
Sent from Nexus 5 (?) on Slimkat
yeh found a couple of mars bars on the screen when I took it out and mountain dew dripping from the sides.
haha nah it was clean at the time, just fell in from the towel rack
Phone probably short circuited when powered on
Sent from my Nexus 5
Little bit of trolling, sorry,
Feel really sorry for the guy who lost his nexus 5 coz of water damage, but I couldn't help but giggle at times at the process he was making himself go through trying to save the nexus, all because of a 0.5 to 1 second of water. Here is the process that I went through with my phone.
Dropped my Xperia Z Ultra a few days ago in a bubble bath tub, then spent about 5 - 8 seconds just looking for it, because of the bubbles.
Then I found it, Wiped it off immediately on my chest, it was soaked, then I turned it on. then I got into the bath tub with it, then watched some YouTube, visited xda forums, after that decided to watch some porn, then my wife started banging at the door "what the hell are you watching!?" then I got out, Wiped phone with towel. Then ate some chicken with rice, with my phone next to it not inside it.
Anyway think the nexus 5 is a gorgeous phone, that I would of have definitely wanted it if I hadn't experienced relaxing bath tub times, that all started with the original xperia z.
I still envy people that I had seen using it, I think it's the most beautifully designed phone ever created. With Sony and Htc as close second.
Sent from my C6833 using xda app-developers app
dicecuber said:
Phone probably short circuited when powered on
Sent from my Nexus 5
Click to expand...
Click to collapse
Are the chances of a short circuit fairly high in circumstances like this? Any way to confirm if all components are dead? I'm assuming that would probably kill off the motherboard/cpu so cleaning it won't do much in that case. But might i'll give it another clean just in case
bucho2004 said:
Wiped it off immediately on my chest, it was soaked, then I turned it on. then I got into the bath tub with it, then watched some YouTube, visited xda forums, after that decided to watch some porn, then my wife started banging at the door "what the hell are you watching!?" then I got out, Wiped phone with towel. Then ate some chicken with rice, with my phone next to it not inside it.
Click to expand...
Click to collapse
LOL cheers man, i'll be sure to quote that at my nexus's funeral to remind it of the life it could've lived
How about getting wet with Salt Water !
Hi all, great thread, glad I found it. Want to hear another "got wet" story?
My Nexus 5 (and an iphone5) was in an Outdoor Products "dry sack" on an ocean boat ride in Brazil. This one at outdoorproducts.com, their 3-pack-ultimate-dry-sack
Caution! It was properly sealed, but still let saltwater in through the seams from splashes. The phones basically sloshed around in a cup of water before I knew it. Defective or wrong material to trust. In any case, the phone didn't work after, dead. To repeat, neither phone was ever submerged or dunked.
So I didn't have any isopropyl alcohol, but here they have something similar, ethyl alcohol (for cleaning, usually 46% solution). I knew that the rest was "hydrated" so I searched for a more pure form; found a 98% bottle. It is very hard to find (banned from sale because flammable) but I found a source. So I submerged the phones in this ethyl alcohol for 5 min. then let them sit in rice inside one of this company's "dry boxes" (which I should've used instead, kick to rear).
After 2 days, my Nexus 5 turns on! And, charges... and connects to wifi and receives messages. but the phone screen is like a tie-dye t-shirt. "Touches" won't unlock the screen, so I can't access apps to retrieve data. And, the phone won't connect over USB to the Android file manager.
I'm hoping a technician/hacker back in MA can open the phone, take out the 16gb internal storage (Sandisk SDIN8DE4 16 GB NAND flash) and get my valuable photos/videos off !
---------- Post added at 05:02 PM ---------- Previous post was at 04:36 PM ----------
I was just googling... from ifixit's forum a moderator said that it was possible to read data from a NAND chip. He mentioned some sites, and from their I found a data firm, eprovided.com -- fyi this is no endorsement. I'll have to call them Monday to see if they can do chips from wet phones!
@placker have you tried hooking it to a different computer? Have you had the android file manager connected with this device before this incident, or did you install it just now? Have you tried booting to fastboot?
Just curious if it recognizes via fastboot
Sent from Omni Nexus 5
@AndroidSlave
thanks for the reply -- the phone had previously worked fine with the Android File Manager (used on Mac). That was my big hope... but alas no.
I don't know how to do fastboot... I've started/hard-shutdown the thing many times. Believe it or not, the phone's alarm clock just went of at 8pm. No way to shut if off since I can't bypass [what I think is] the lock screen. I can see the wacked video screen changing in response button presses of volume or the 10-second power button press.
I'll google the technique...
placker said:
@AndroidSlave
thanks for the reply -- the phone had previously worked fine with the Android File Manager (used on Mac). That was my big hope... but alas no.
I don't know how to do fastboot... I've started/hard-shutdown the thing many times. Believe it or not, the phone's alarm clock just went of at 8pm. No way to shut if off since I can't bypass [what I think is] the lock screen. I can see the wacked video screen changing in response button presses of volume or the 10-second power button press.
I'll google the technique...
Click to expand...
Click to collapse
Do you have a PC in your home? I am curious to see if anything gets recognized on a PC. My Mac (I am a Mac user) is finicky while my windows device works fine.
If u can get it recognized in fastboot you may be able to pull your data without issue...
If I were you I would first see if I could get it to be recognized on a windows PC
Sent from Omni Nexus 5
Related
I accidentally dropped my Kaiser in a mop bucket. I dried it off immediately and took out the battery / sim card to let it air out. After 3 days I left it for 24 hours in a box of clumping cat litter because I was told it can pull the moisture out.
It's now been 5 days and it's doing the exact same thing as it started from the moment it came out of the mop bucket:
1) None of the hard buttons work on the face (green & red phone, start, ok, select, rocker)
2) Power & Camera buttons work but side Buttons on other side do not
3) Keyboard does not respond
4) It randomly beeps and pulls up the phone typing letters into it C D E F
5) It randomly goes to Notes and starts voice recordings that fill my memory
6) The touchscreen and onscreen keyboard work except for the Backspace key
7) The phone soft keypad works also except for the Backspace key
8) It randomly brings up voice dialing
These are my symptoms. It is obviously is a moisture problem, but it hasn't improved at all in 5 days. I was thinking about trying to unscrew things and blow a dust remover in there wherever I can. Is that a good idea or a bad idea? Should I send it for repair instead? What's that gonna cost me? I bought it directly from HTC and don't think it would be covered by any warranty. Should I just be more patient and wait another week? I'm looking for some educated opinions.
Thank you so much for your help!
Its not covered under the warranty and if you send it in they will most likely charge you the full replacement price (~$400 I believe) as they will see it was water damage due to the sticker inside that changes colors when it get wet. Its one of the first things they always seem to check.
htcoveblue said:
I accidentally dropped my Kaiser in a mop bucket. I dried it off immediately and took out the battery / sim card to let it air out. After 3 days I left it for 24 hours in a box of clumping cat litter because I was told it can pull the moisture out.
It's now been 5 days and it's doing the exact same thing as it started from the moment it came out of the mop bucket:
1) None of the hard buttons work on the face (green & red phone, start, ok, select, rocker)
2) Power & Camera buttons work but side Buttons on other side do not
3) Keyboard does not respond
4) It randomly beeps and pulls up the phone typing letters into it C D E F
5) It randomly goes to Notes and starts voice recordings that fill my memory
6) The touchscreen and onscreen keyboard work except for the Backspace key
7) The phone soft keypad works also except for the Backspace key
8) It randomly brings up voice dialing
These are my symptoms. It is obviously is a moisture problem, but it hasn't improved at all in 5 days. I was thinking about trying to unscrew things and blow a dust remover in there wherever I can. Is that a good idea or a bad idea? Should I send it for repair instead? What's that gonna cost me? I bought it directly from HTC and don't think it would be covered by any warranty. Should I just be more patient and wait another week? I'm looking for some educated opinions.
Thank you so much for your help!
Click to expand...
Click to collapse
did you insure it?
No, I just payed HTC the $700 or so dollars that it cost without a contract.
Next time be a real man and have your wife do the mopping!
I was installing a DSL line in a utility closet at work and I just got clumsy. There wasn't much water in the bucket and the phone hardly looked wet. I thought for sure it would work fine. When it didn't, I thought that a couple of days of drying out would fix it. I dropped an iPaq full in the toilet once and it recovered fully after about 5 days.
htcoveblue said:
I was installing a DSL line in a utility closet at work and I just got clumsy. There wasn't much water in the bucket and the phone hardly looked wet. I thought for sure it would work fine. When it didn't, I thought that a couple of days of drying out would fix it. I dropped an iPaq full in the toilet once and it recovered fully after about 5 days.
Click to expand...
Click to collapse
my friend dropped her touch in the bath and she took the batteries out and put it in a towel and place it on a radiator with a5 degrees room temperature and it worked again
duttythroy said:
my friend dropped her touch in the bath and she took the batteries out and put it in a towel and place it on a radiator with a5 degrees room temperature and it worked again
Click to expand...
Click to collapse
What temperature? Should I try exposing it to low heat? Maybe a blow dryer?
Wash it with distilled water. The mop water will have been ull of minerals that have now dried on the circuit boards and they are causing shorts.
Then leave all the bits on a towel in an airing cupbpard or similar for 72 hrs.
unwired4 said:
Wash it with distilled water. The mop water will have been ull of minerals that have now dried on the circuit boards and they are causing shorts.
Then leave all the bits on a towel in an airing cupbpard or similar for 72 hrs.
Click to expand...
Click to collapse
Do I need to take it apart or just rinse the outside in distilled water?
Do you have anything really nice and warm in your house you can set it on (obviously not hot enough to melt it)? Place it in a bowl covered in uncooked rice or plasic baggie with rice. My cable box/DVR, HDTV and also my computer case with that 8800GTX gets toasty.
Do you have an electric blanket/throw/heating pad? If so you can wrap the bowl/phone/rice in that to keep a raised temp over time to help it dry. During the summer most people leave it in their car in the sun for a few days.
There is a disassembly procedure in the Wiki... it's for a modification to the angle of the tilt screen... but it walks you through pulling it apart.
Back in the day, there was a hobby shop located on West Fairbanks Ave in Orlando (near Rollins College). It had a huge rocket on the outside... couldn't miss it. I think you can see it from I-4. Anywho, back when I used to tinker with circuit boards, I used to go there. They have (had?) everything you need to properly clean your board. It's basically the Super Walmart of electronics shops. They have everything there. They had some people who work there that are electronics experts and very helpful also... and can give you advice. Keep in mind, this was a few years ago and I don't know if they are in business still... but that's what I would do.
I'm surprised it still works... I think there is hope, but you don't want to make it worse.
htcoveblue said:
Do I need to take it apart or just rinse the outside in distilled water?
Click to expand...
Click to collapse
As per pm - good luck.
BTW... I wouldn't use anymore water. Not a good idea. Yeah, distilled water is theoretically an insulator electronically... until it comes in contact with your hands... or a circuit board... etc. There are alcohol based solvents and aerosol types that will dry immediately. I worked as electrician for 12 years and I've never cleaned anything with water... distilled or not. That's just my opinion.
Denatured alcohol is what I've always used to clean dirty or wet circuit boards. It's cheap and readily available, plus it dries very quickly pulling moisture as it goes.
Just my 2
MAN....that sucks
My son did that to my 8525......thats who I ended up getting the tilt......my dad took my 8525 and had HTC replace the mother board.......I think it's dead...sorry my friend
What about spraying the board with WD40? SHould be able to displace the water, should have done it immediately after you dropped it though
My main question was should I attempt to open it up and clean the board or am I likely to do more damage? I think I'm gonna try the distilled water thing lightly first and see if that helps. If not, I guess I'll try to open it up and clean the board directly with an electronics solvent. I'm not looking forward to that though. I'm no electronics wizard. I'll probably loose the screws.
Do not use WD40. Yes its a water displacement but it will just gunk up the insides. If you did have to rinse the device to clean out containments its best to use alcohol as mentioned (not rubbing alcohol). When I was in the Army we use Trichloroethylene (Trike) .. That stuff was the best before they started banning it.
And for what it's worth my opinion.
Dismantle
Clean contact areas particularly the d-pad and hard keyboard (under the keys).
Use an alcohol based cleaner but I'm not a fan of immersing circuit boards except as a last ditch effort.
Initially I would take out only the ribbon connectors that are essential to dismantling.
Leave apart, use a hair dryer for a while and leave in a warm place (eg radiator top) for a day/two.
Reassemble but without replacing every screw, you may well have to dismantle again.
There are clues to the problem areas in the symptoms you see eg certain letters typing themselves and the phone buttons not working so any "key" areas need thouroughly dismantled.
To be honest from what you describe it sounds hopeful but I'm worried about the phone functions. Ensure the sim card slot is completely clean and dry.
Mike
PS - personally, I would not douse in distilled water or containers of alcohol. Yes, in theory they are safe but as said above they will pick up contamination and spread it around. The problem could get worse not better. Also water and even alcohol can get trapped into microscopic areas and even penetrate multi-layer m/boards and that can take a loooong time to dry and in the mean time can disolve or corrode essential parts.
The WD40 idea above I do not like for the same reasons and also because you'd be left with a film of oil on everything - ok for a car engine not for an 8925!
You either just wait or you clean it by opening up. Cleaning may be the only reliable answer.
Hi everyone,
My little sister accidentally dropped my 2-week old Galaxy Tab. I bought the Tab from someone on craigslist so I don't have a receipt or anything which I guess means I won't even be able to try getting it replaced or fixed by Samsung.
I searched the web and didn't find any info from anyone with similar problem so I don't even know if there is anything I can try or where to start.
The Tab itself appears fine physically, the screen did not even crack, but I cannot get it to power on.
Any advice, guidance, tips, tricks?! Anything at all will be greatly appreciated.
Keeping my fingers crossed...thanks for your time.
I think your only hope is to open the tab, to see if something get loose (battery etc...)
Sent from my GT-P1000 using XDA App
ok so I just pried the tablet open to check if battery was loose as you suggested and found something very interesting - nothing appeared loose but i noticed some small drops of water so i think the kid might have actually spilled something on my tablet (instead of or aside from dropping it)!
Now what?! Any advice on possible water damage? Is this irreparable?
if you're sure its water dmg, you could try putting the tab in a bag of rice for a couple days to dry it out, then try again to turn it on.
Other than that i guess you could look on ebay for a replacement part what you expect was water damaged...
Unfortunately for you a tab can be under water or under warranty but not both, and dropped tab=dropped warranty. The good news there is that you could still probably contact samsung to get a quote for fixing it. Its not a warranty repair so you'd be paying them either way.
edit: and if you've already pried it open and can remove the battery while drying it out - i'd do that. If it shorted it could start bulging or something and cause more damage. I second the let it dry in rice or even air dry for a while. Then if there is no sign of battery damage, charge it for a bit (keeping an eye on it for shorts) and see if you get the charging screen or if it powers on.
I have dropped many phone in water over the years. In fact i dropped my tab in my pets water dish.
If you havent damaged it beyind repair by opening it, my fix is to get a big ziplock bag, fill it with rice, bury the tab in the rice for a day. Leave in cabnet. Rice will suck all the moisture out.
Oh and by the way since you have it open, can you check what kind if internalbsd card it has? Does it look replaceable?
Hit the thanks button if I.have helped.
Sent from my GT-P1000 using XDA Premium App
ok I took it apart carefully following a tutorial vid on youtube. I cleaned what i'm assuming is liquid damage residue (white powdery substance?) with electronics cleaner and a qtip. Then buried it a container of rice and put it in a cabinet just as you guys suggested. Do you think 24 hours is enough time to let it sit before trying it?
I'm not sure how long the water was in there because there were only a few drops that hadn't dried and then the white powdery stuff which I assume is from the liquid. All info I came across gave procedures for treating electronics immediately after contact with liquid so not sure if this will work since it seems to have been sitting in there for a bit. I'm crossing my fingers and will post back.
sserpentine: what is an internalbsd? let me know what to look for and I'll take pics and post here for you
Lol, replacing the internal sd would be amazing! I can only imagine the possibilities.
Sent from my SGH-T959V using XDA Premium App
My niece put my tablet in the water what should I do
Hello everybody,
my phone has been dropped into a pool for a couple of minutes, but first it seemed to be all right.
The first problem was, that the phone gone crazy, and every time i've wanted to lock it, it started the camera app. Then a couple of hours later the phone went into safe mode, and the vol down and the power buttons doesn't worked. After that i've dissasembled the phone and wiped the things around with some tissue thingy that was soaked in alcohol. It was some medical thing. Then i've put it back together, and it switched on, but the battery doesn't charge, or not every time, but at least the phone is not in safe mode anymore and the buttons are all working properly, the only thing what isn't working is the wifi. At the moment i'm only struggleing with battery, because most of the time it's not charging it only shows a battery with a question mark in the middle, but the green led is on and the phone is doing this vibration when you turn it on, but it's not booting, the screen stays black. I can reach the fastboot mode and the recovery but not the system. Can anyone help me what might be the problem? Software or hardware?
I hope that i was quite clear.
Cheers
It can really be both SW and HW. Basically it´s HW.
Once you do proper cleaning process too late and not very well, or you don´t do your celaning properly, you are going to have you device dead earlier or later. You have to disassemble the PCB to its primes, take of the shieldings of circuity, and clean it with some alcohol and tootbrush or better ESD protective brush gently but deeply. Then, you need to dry it for 48 hours in 50-60 degrees and then see what happened after assy. Also SW can be damaged, so you can try to flash it (load new ROM). If there is no success, it´s simply dead.
Your phone has oxidized due the water.
Go to Motorola and ask if they'll change your phone. You maybe lucky and get a brand new one.
sky0165 said:
Your phone has oxidized due the water.
Go to Motorola and ask if they'll change your phone. You maybe lucky and get a brand new one.
Click to expand...
Click to collapse
They only advertise the phone as water resistant I doubt they'll replace it if it was dropped in a pool
Sent from my RAZR I XT890 using XDA premium
Chri$b0b2005 said:
They only advertise the phone as water resistant I doubt they'll replace it if it was dropped in a pool
Sent from my RAZR I XT890 using XDA premium
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Click to collapse
This phone is NOT water resistant, only the screen is...
By the way, if any oxidization is found on your phone, warranty won't work.
Do we have some official statement? I saw in few reviews, that they mean (also) internals - whole PCB coating....
Sorry for the late answer...
If a phone is fully waterproof, then it is a strong marketing argument.
Look on the Motorola website, nothing talks about this. On the contrary, the Sony Xperia Z explicitly shows this ability, just look at its advertisement.
The Razr i is only splash proof: you can drop a small amount of liquid on the screen, it won't hurt the phone.
That's the only thing that is true.
Reporting the contrary is dangerous for users, beware of this when you read a review.
Hi,
My daughter managed to get her xperia T properly soaked! (in a school bag with a leaking water bottle)
When she got home it was dead.
I put it in rice for 3 days
It then started, but with a flashing screen...booted fully but the screen flickered on and off. After a while it went out completely.
I left it in rice for another 5 days.
Now it wont start at all.
When I connect it to a wall charger I get the RED led - the LED stays RED even when charged overnight.
Sometimes when charging the LED goes off and stays off until I unplug and replug to the charger.
When not plugged in, if I press and hold the power button the LED flashes twice, then pauses, then twice again.
There is no vibration, or evidence of reset when I hold the power button (inc, holding with up or down vol buttons).
When I plugged it in to a PC, it said "installing drivers" and claimed to have installed "USB input device" drivers successfully (!)
Sony PC companion, nor Flashtool recognizes the device.
Both occasionally "think" for a moment - the spinning circle appears in PC companion)
Flashtool reports:
01/053/2014 10:53:55 - INFO - Device connected with USB debugging off
01/053/2014 10:53:55 - INFO - For 2011 devices line, be sure you are not in MTP mode
01/054/2014 10:54:00 - INFO - Device disconnected
but it ends with flashtool and companion claiming no devices are connected.
I suspect we are just plain dead, but thought it was worth asking in case anyone has any other ideas.
Not sure if it is a dead battery and worth trying to replace, or if the phone is fried and dead, or if there is some trick I have not tried.
Thanks
K
When my sister dropped her xperia neo down the toilet (lovely right?!) it had a similar issue of the red light, but I actually managed to fix it, although I still don't know how
Basically I took the phone apart and unplugged some components made sure everything was dry, and played around with the phone and tried connecting the battery while it was uncased. Eventually it would charge and all I had to do was replace the screen (which got totally destroyed by the water) for a fully functioning phone again.
So yeah I'd recommend taking the back off at least (very easy to do on the Xperia T, just unscrew the screw under the SIM flap and use a credit card or something with an edge to unclip around the edge). and try taking out the battery and make sure everything IS DRY (I think what was happening in my case is that a little water was still in between components and so was short circuiting them, you could even try again leaving it in rice with the back off. Find an instruction manual or youtube video for more detailed disassembly. But yeah all I can really recommend is just try trouble shooting playing around with the phone (I spent a good couple of hours playing around with it)
good luck
adsada arc said:
When my sister dropped her xperia neo down the toilet (lovely right?!) it had a similar issue of the red light, but I actually managed to fix it, although I still don't know how
Basically I took the phone apart and unplugged some components made sure everything was dry, and played around with the phone and tried connecting the battery while it was uncased. Eventually it would charge and all I had to do was replace the screen (which got totally destroyed by the water) for a fully functioning phone again.
So yeah I'd recommend taking the back off at least (very easy to do on the Xperia T, just unscrew the screw under the SIM flap and use a credit card or something with an edge to unclip around the edge). and try taking out the battery and make sure everything IS DRY (I think what was happening in my case is that a little water was still in between components and so was short circuiting them, you could even try again leaving it in rice with the back off. Find an instruction manual or youtube video for more detailed disassembly. But yeah all I can really recommend is just try trouble shooting playing around with the phone (I spent a good couple of hours playing around with it)
good luck
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Click to collapse
Yes that's basically how you'd do it, but I wouldn't recommend he take it apart, unless he was a 100% sure he could do it.
Take off the back and put the phone in a warm dry place and leave science do its job.
"To give up is a sign of your weaknesses, but to keep going is a sign of madness"
Remove the back cover and use a hairdryer to remove all the humidity.
I would have never tried to power on without being sure that all water was removed.
neosnake991 said:
Yes that's basically how you'd do it, but I wouldn't recommend he take it apart, unless he was a 100% sure he could do it.
Take off the back and put the phone in a warm dry place and leave science do its job.
"To give up is a sign of your weaknesses, but to keep going is a sign of madness"
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Click to collapse
I would actually disagree, because I have taken this phone apart and it is probably one of the easiest I have come across in a phone with no removable battery, and unless the OP intends to send it away for a likely costly repair this is really the only option which has a shot of repairing the phone!
No
adsada arc said:
I would actually disagree, because I have taken this phone apart and it is probably one of the easiest I have come across in a phone with no removable battery, and unless the OP intends to send it away for a likely costly repair this is really the only option which has a shot of repairing the phone!
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Click to collapse
So have I I still wouldn't recommend anyone take there phone apart.
istux said:
Remove the back cover and use a hairdryer to remove all the humidity.
I would have never tried to power on without being sure that all water was removed.
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Why didn't I think of a hairdryer lol, but gotta watch I used to use these to reflux ps3 boards because I couldn't afford a heat gun
"To give up is a sign of your weaknesses, but to keep going is a sign of madness"
neosnake991 said:
Why didn't I think of a hairdryer lol
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Because you're not vain enough or maybe you're just bold
I remember reading somewhere that they recommend against using a hairdryer, as it can force water to evaporate further into components or something
adsada arc said:
I remember reading somewhere that they recommend against using a hairdryer, as it can force water to evaporate further into components or something
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Yeah ppl who do that can't use a hairdryer lol, I'm sure your meant to hold a hairdryer quite a bit away, this meaning it shouldn't move the water.
Yes unfortunately I am going bold haha
"To give up is a sign of your weaknesses, but to keep going is a sign of madness"
A hairdryer turns the liquid water into steam, which is able to spread much easier in the whole phone.
Sent from my Xperia V using Tapatalk.
WhiteNeo said:
A hairdryer turns the liquid water into steam, which is able to spread much easier in the whole phone.
Sent from my Xperia V using Tapatalk.
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Ahh OK, I always knew they could melt the solder on the board but never really hurt the phone if you hold it far enough away as your warming the air around it, but guess I was wrong.
So yeah back to what I said in the first place, take off the back and put it in a dry warm place, and if your clever enough to have some silicone packs that they put in shoe boxes lying around place it on top. The reason for the silicone pack is that it stops moisture in the air around it, this will make the water evaporation from the phone work better.
"To give up is a sign of your weaknesses, but to keep going is a sign of madness"
WhiteNeo said:
A hairdryer turns the liquid water into steam, which is able to spread much easier in the whole phone.
Sent from my Xperia V using Tapatalk.
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Click to collapse
Not so easy dude
In this case there are two factors that remove the humidity:
1) the temperature: a hotter air can hold more humidity
2) the kinetic energy: the movement of the air moves the humidity out of the phone
The only risk is about a too strong air movement, that could give a push to the water drop before evaporation. In this case, it's enough if you don't go too close with the hairdryer.
Let's make it clear, what you're saying is not wrong, but it's about another situation... in fact it happens when the water is got warm till the evaporation and H2O molecules can win the pressure of the air which, without wind and inside an enclosed space, goes fast to humidity saturation, therefore water will condense over any colder surface.
An example: when a phone is NOT open and it get warm from an external source (like also a hairdyer): water evaporates and the air inside the phone can't move, so water molecules go everywhere inside the device.
Instead, when a phone is open and a hairdryer points to the internal components, the hotter air "steals" molecules from the surface of the water drops (we can say it's another kind of evaporation) and goes away...
istux said:
Not so easy dude
In this case there are two factors that remove the humidity:
1) the temperature: a hotter air can hold more humidity
2) the kinetic energy: the movement of the air moves the humidity out of the phone
The only risk is about a too strong air movement, that could give a push to the water drop before evaporation. In this case, it's enough if you don't go too close with the hairdryer.
Let's make it clear, what you're saying is not wrong, but it's about another situation... in fact it happens when the water is got warm till the evaporation and H2O molecules can win the pressure of the air which, without wind and inside an enclosed space, goes fast to humidity saturation, therefore water will condense over any colder surface.
An example: when a phone is NOT open and it get warm from an external source (like also a hairdyer): water evaporates and the air inside the phone can't move, so water molecules go everywhere inside the device.
Instead, when a phone is open and a hairdryer points to the internal components, the hotter air "steals" molecules from the surface of the water drops (we can say it's another kind of evaporation) and goes away...
Click to expand...
Click to collapse
Sorry, my scientific English is rather limited. But yea, I understand
The problem is just the possibility of this humid air to reach other parts of the device, that used to be dry before. There it might cool down and become unable to store that much water, with the result that the water is spread all across the device parts.
Anyway, let's stop this offtopic. Even though it's somehow fun.
Sent from my Xperia V using Tapatalk.
Haha such a long explanation for a simple process istux, like it.
"To give up is a sign of your weaknesses, but to keep going is a sign of madness"
Put it into a bowl of rice for a day
Hello everyone, I have a wonderfull Nexus 6, and I've see some infos and videos that N6 can resist underwater. I wanna try this at home, and first time in my bathroom it work, but no sound on phone next, and the same day I've try to put only camera (phone was up-is-down) in swimming pool (that have salt inside), and it shut down.
So next I've clean it with normal water from bathroom, and let it 3 days, but it still won't wake up...
I don't have something to open the back case, so I can't see anything inside.
So do you think it's dead, or I can try some tips to see if it's dead or not ?
Thanks a lot.
disiz said:
Hello everyone, I have a wonderfull Nexus 6, and I've see some infos and videos that N6 can resist underwater.
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Click to collapse
N6 can't resist under water.
Still wet; put it in the sun.
disiz said:
Hello everyone, I have a wonderfull Nexus 6, and I've see some infos and videos that N6 can resist underwater. I wanna try this at home, and first time in my bathroom it work, but no sound on phone next, and the same day I've try to put only camera (phone was up-is-down) in swimming pool (that have salt inside), and it shut down.
So next I've clean it with normal water from bathroom, and let it 3 days, but it still won't wake up...
I don't have something to open the back case, so I can't see anything inside.
So do you think it's dead, or I can try some tips to see if it's dead or not ?
Thanks a lot.
Click to expand...
Click to collapse
To the best of my knowledge, the Nexus 6 phone is not waterproof nor water resistant...so I would have to say that...Yes...you Nexus 6 phone is dead.
https://www.youtube.com/watch?v=LO_aTg1VU6k https://www.youtube.com/watch?v=vxiRSDF0Ke0 https://www.youtube.com/watch?v=MJrzF-7e2IA
I thought it was waterproof, just wanna take 1 or 2 pics underwater, but with mine it didn't work... It's in my car since 3 days and it's sunny so it's really hot there, I'll try to charge it but I thought plugin to a computer can tell me if it's really dead or not... Thanks.
So let me get this straight... you watched a youtube video and then decided to dunk your **definitely not water proof** phone under water? LOL. You deserve a fried phone for believing a youtube video. That is very stupid.
The mainboard has a special paint on it to help protect it from *condensation* (that is dampness that forms on things when they are cold and you bring them into warm and humid air). NO part of it is water proof.
In addition, SALT water is electrically conductive. So not only did you drown the thing, you shorted it out.
Ok thanks for your answers. Pluged in to charge on PC but nothing happen. So I guess I can't do anything with this brick now
The phone isn't water proof, why would you even do that...
It's okay if you spill a bit of water on it, but not when you stick it in a swimming pool
doitright said:
In addition, SALT water is electrically conductive.
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Water is conductive, salt or not.
Salt + water may be the cause of corrosive damage.
NLBeev said:
Water is conductive, salt or not.
Salt + water may be the cause of corrosive damage.
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Click to collapse
To be more precise:
"Without the swapping of electrons, electricity is unable to travel through distilled water. Salt water, on the other hand, is considered a good conductor of electricity because it contains ions in it. Tap water, although it doesn't taste salty, can also conduct electricity because it isn't pure."
istperson said:
To be more precise:
"Without the swapping of electrons, electricity is unable to travel through distilled water.....
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Click to collapse
I know what you mean. But don't forget how it is in practice. As soon distilled water enters electronic devices it will be contaminated with residues of corrosives and toxic materials like aniline, chlorides and things like that.
Avoid 'water' enters your phone.
Nice talking about this. Informative.
Thx.
Hello, today when pluged in to computer or else with USB, blue led wake's up and stay on as I show you on the picture. But when I plug in to his charger, it turns blue but turn off after 1 second...
Do you think it can not be dead, or it's just his last words before dying ?
Thanks.
The coroner took your Nexus 6, tagged it, and bagged it. Someone will take you shortly to the morgue so you can identify the body.
best thing to do next time, is to dry the phone and stick it in some isopropyl alcohol (to try and get rid of the corrosion and stop it, if there is any), that's the best thing you can do, tip: never use rice, salt is also a bad idea, best thing would be to take out each part individually now, to see if it's one part stopping the phone from booting, sometimes one thing can cause it not to turn on including the screen, so you can also unplug the screen completely (know it's tricky) but unplug the screen as well and plug it in by usb to a pc and turn it on, see if you have any connection to it or if it shows up in device manager, if it still doesn't work after that, for the cost of the parts etc. plus time fitting, you may as well buy a second hand nexus 6 from ebay
This is what we do at the place I work at, you wouldn't believe the amount of water damaged iphones, android phones, ipads and tablets we get in....it's ridiculous...
disiz said:
Hello everyone, I have a wonderfull Nexus 6, and I've see some infos and videos that N6 can resist underwater. I wanna try this at home, and first time in my bathroom it work, but no sound on phone next, and the same day I've try to put only camera (phone was up-is-down) in swimming pool (that have salt inside), and it shut down.
So next I've clean it with normal water from bathroom, and let it 3 days, but it still won't wake up...
I don't have something to open the back case, so I can't see anything inside.
So do you think it's dead, or I can try some tips to see if it's dead or not ?
Thanks a lot.
Click to expand...
Click to collapse
Hi, the Nexus 6 is NOT waterproof, you've probably killed your phone, try putting it in a bag of rice overnight. (But it's more than likely dead.)
I've already try some things, but no sucess, even if today this blue led can be a good news, but nothing happen when connected to computer, or plug off and pressing on/off +vol up+vol down.
So I've already command another N6 from same ebay site, but if my old N6 can revive it's good news, but I don't think so...
The blue LED may be indicative of a depleted battery. How about now connecting the phone to a charger for a few hours and see if the battery will charge.
Where did you read that it was waterproof? It's never been advertised as that...
Sent from my Nexus 6 using XDA-Developers mobile app
disiz said:
Ok thanks for your answers. Pluged in to charge on PC but nothing happen. So I guess I can't do anything with this brick now
Click to expand...
Click to collapse
You can build a 'brick' house with it.
disiz said:
Hello everyone, I have a wonderfull Nexus 6, and I've see some infos and videos that N6 can resist underwater. I wanna try this at home, and first time in my bathroom it work, but no sound on phone next, and the same day I've try to put only camera (phone was up-is-down) in swimming pool (that have salt inside), and it shut down.
So next I've clean it with normal water from bathroom, and let it 3 days, but it still won't wake up...
I don't have something to open the back case, so I can't see anything inside.
So do you think it's dead, or I can try some tips to see if it's dead or not ?
Thanks a lot.
Click to expand...
Click to collapse
Accidentally dropped in water about 2 days after buying it. It got replaced by flipkart[India] from which i had bought and the video showing that Shamu is waterproof is a fake video. I guess.
stevemw said:
The blue LED may be indicative of a depleted battery. How about now connecting the phone to a charger for a few hours and see if the battery will charge.
Click to expand...
Click to collapse
I wanna try this today, so I'll take a look when charging some hours if someting happen, but for now no more blue led.
And even on GSMarena it says Nexus 6 is water resistant, but now I guess it's only against rain or else, not swiming pool