Related
I have a camera problem with my one, which stopped working and I think this is the same problem that appears in several threads. I tried several roms and apps and when I managed to keep the app without crashing, this is what the display is showing, and the camera captures. I wonder if this is software problem, or hardware. Also front camera works fine. Thanks a lot.
kostasps5 said:
I have a camera problem with my one, which stopped working and I think this is the same problem that appears in several threads. I tried several roms and apps and when I managed to keep the app without crashing, this is what the display is showing, and the camera captures. I wonder if this is software problem, or hardware. Also front camera works fine. Thanks a lot.
Click to expand...
Click to collapse
if your device is new and still has warranty i would suggest you to get a replacement. I see some purple tint and there's no solid solution for that yet.
your problem could be hardware issue for all i know.
usefide Dec
Prash8429 said:
if your device is new and still has warranty i would suggest you to get a replacement. I see some purple tint and there's no solid solution for that yet.
your problem could be hardware issue for all i know.
Click to expand...
Click to collapse
Thanks for the reply. I haven't got warranty, since rooting, so I'm screwed.
kostasps5 said:
Thanks for the reply. I haven't got warranty, since rooting, so I'm screwed.
Click to expand...
Click to collapse
Since you have rooted the device, i suggest you try a different ROM, that might help if its some kinda software or kernel issue
I was wondering if anyone else had this issue with the front facing camera. There's a couple people that had this issue as well, check the
mentions for SamsungSupport on Twitter a couple days back(at the time of this post)
There's even a video of it in action: https://twitter.com/Hired_Assassin5/status/918633351510200320
As you can see at the top, there's some major discoloration going on. It's almost like a negative image.
https://i.imgur.com/2ipVzgS.jpg
I got the phone on Sep 15th, release day. The camera was working fine up until around Oct 5th that I know of. Taking selfies with the dog, etc.
Well, I opened it up on the 12th, haven't used it for a while, and I noticed that issue you see in the first image. I contacted Samsung and they had me
go through the whole troubleshooting process, all the way to me factory resetting my device. Factory Reset, then skipped all the setup wizards
and went straight to testing the camera. Issue is still present!
So the next day, I went to my carrier store, they said they never seen that before. So they're ordering me a shipment to replace it, possible defect.
Well, that night, I decided to try and look deeper into the issue. Flashlight on camera lenses, didn't see anything. Then I remembered from previous
android phones, there's hardware codes you can enter into the Dialer, so I input *#0*#, which is the hardware testing screen.
It looks like this:
https://i.imgur.com/RhJD4WJ.jpg
So obviously, one of the options is "FRONT CAM". I thought I would "test" it. I clicked on it, and it was working fine! I said oh sh!t, WTH.
This is the screenshot of it:
https://i.imgur.com/2BiaA7U.jpg
Then I took the picture as well, and it turned out just fine, like a normal camera. Well when you tap the screen again, it backs out, and switches
into a different mode, or something. And well sure enough, that issue I was having in my main camera app showed up!
This is a screenshot of it:
https://i.imgur.com/kGgJDD1.jpg
Now this is where I'm wondering if the Geniuses and good people here at XDA can figure out.
If you notice in the first screenshot of the "test" https://i.imgur.com/2BiaA7U.jpg
It says SUB AP at the top left....
Then in the next one, the defective one or whatever https://i.imgur.com/kGgJDD1.jpg
It says SUB CC.
Does anyone know what those are, or what they stand for? And if possible, how can I get my camera app to go back to using the correct mode or whatever that is.
This issue happens in all camera apps, the Samsung default camera app, play store camera apps, etc.
Thanks.
FunYunZ said:
I was wondering if anyone else had this issue with the front facing camera. There's a couple people that had this issue as well, check the
mentions for SamsungSupport on Twitter a couple days back(at the time of this post)
There's even a video of it in action: https://twitter.com/Hired_Assassin5/status/918633351510200320
As you can see at the top, there's some major discoloration going on. It's almost like a negative image.
https://i.imgur.com/2ipVzgS.jpg
I got the phone on Sep 15th, release day. The camera was working fine up until around Oct 5th that I know of. Taking selfies with the dog, etc.
Well, I opened it up on the 12th, haven't used it for a while, and I noticed that issue you see in the first image. I contacted Samsung and they had me
go through the whole troubleshooting process, all the way to me factory resetting my device. Factory Reset, then skipped all the setup wizards
and went straight to testing the camera. Issue is still present!
So the next day, I went to my carrier store, they said they never seen that before. So they're ordering me a shipment to replace it, possible defect.
Well, that night, I decided to try and look deeper into the issue. Flashlight on camera lenses, didn't see anything. Then I remembered from previous
android phones, there's hardware codes you can enter into the Dialer, so I input *#0*#, which is the hardware testing screen.
It looks like this:
https://i.imgur.com/RhJD4WJ.jpg
So obviously, one of the options is "FRONT CAM". I thought I would "test" it. I clicked on it, and it was working fine! I said oh sh!t, WTH.
This is the screenshot of it:
https://i.imgur.com/2BiaA7U.jpg
Then I took the picture as well, and it turned out just fine, like a normal camera. Well when you tap the screen again, it backs out, and switches
into a different mode, or something. And well sure enough, that issue I was having in my main camera app showed up!
This is a screenshot of it:
https://i.imgur.com/kGgJDD1.jpg
Now this is where I'm wondering if the Geniuses and good people here at XDA can figure out.
If you notice in the first screenshot of the "test" https://i.imgur.com/2BiaA7U.jpg
It says SUB AP at the top left....
Then in the next one, the defective one or whatever https://i.imgur.com/kGgJDD1.jpg
It says SUB CC.
Does anyone know what those are, or what they stand for? And if possible, how can I get my camera app to go back to using the correct mode or whatever that is.
This issue happens in all camera apps, the Samsung default camera app, play store camera apps, etc.
Thanks.
Click to expand...
Click to collapse
I'm not having that issue *knocks on wood*
But it doesn't sound like a hardware issue though.
Sub AP, Sub CC are probably different Samsung settings not available to end users. Any advice I'd give is to back up, hard reset, test if problem still present, if problem fixed restore data.
When does the problem usually happen, in bright or low light?
What if you use the front camera "flash" does it still happen?
lennie said:
I'm not having that issue *knocks on wood*
But it doesn't sound like a hardware issue though.
Sub AP, Sub CC are probably different Samsung settings not available to end users. Any advice I'd give is to back up, hard reset, test if problem still present, if problem fixed restore data.
When does the problem usually happen, in bright or low light?
What if you use the front camera "flash" does it still happen?
Click to expand...
Click to collapse
I originally thought it was a hardware issue, but seeing it function normally when I did the diagnostic testing, I knew it had to be
something that triggered the software to not work correctly.
the issue is still present no matter what settings I change. Changing resolution, flash on/off, picture size, HDR on/off/auto, all the settings
I can find, the issue is still exists.
EDIT: Is a hard rest the same as a Factory Reset?
FunYunZ said:
I originally thought it was a hardware issue, but seeing it function normally when I did the diagnostic testing, I knew it had to be
something that triggered the software to not work correctly.
the issue is still present no matter what settings I change. Changing resolution, flash on/off, picture size, HDR on/off/auto, all the settings
I can find, the issue is still exists.
EDIT: Is a hard rest the same as a Factory Reset?
Click to expand...
Click to collapse
hard reset = factory reset
have you tried using Odin and doing a fresh FW install?
htc-8925 said:
have you tried using Odin and doing a fresh FW install?
Click to expand...
Click to collapse
I have not. I did a factory reset.
My friend had the same issue.
whiteangelcl said:
My friend had the same issue.
Click to expand...
Click to collapse
Dam, that's unfortunate. That's 4 people now that have had this issue. I wonder how much worse it will get. Hopefully the new replacement doesn't have this issue.
It's weird because it was working fine for a few weeks, and then something happened. Not sure if it auto updated without me knowing and caused this issue.
FunYunZ said:
Dam, that's unfortunate. That's 4 people now that have had this issue. I wonder how much worse it will get. Hopefully the new replacement doesn't have this issue.
It's weird because it was working fine for a few weeks, and then something happened. Not sure if it auto updated without me knowing and caused this issue.
Click to expand...
Click to collapse
sounds like they're sending you a replacement. make sure you are satisfied with the replacement because they might send you a refurb.
i have the same issue as well ... so what happened at the end ? did they end up finding the issue ? how they fixed it ?
emazens said:
i have the same issue as well ... so what happened at the end ? did they end up finding the issue ? how they fixed it ?
Click to expand...
Click to collapse
Nope, Samsung never got back to me. I just went to the Tmobile store and they were like, yep, never seen that before. So they overnight me a new one.
I just begun to have the same issue on my phone and I'm not happy after spending 1k on it. I'm going to my career tomorrow but unfortunately don't know I this will be resolved. Please Let me know what Samsung did for you.
Same problem on my Note8. Following for solution.
solution anyone?
did anyone of u find a solution?
---------- Post added at 12:41 PM ---------- Previous post was at 12:38 PM ----------
i'm suffering with this problem presently and is trying to find a solve.
totaldepth said:
Same problem on my Note8. Following for solution.
Click to expand...
Click to collapse
i am seeing when i open camera ,camera failed
can anyone advise on how to fix?
If you did not mistreat the device, dropped it or fiddle with system settings or something of the sort, warranty is the all time solution for these problems
Hey my note 8 front camera just experienced the same issue. I've talked to Samsung support, and frankly it seems like it is a hardware issue. It is recommended that you use Samsung Support to make a service request. Free shipping both ways, so if you can live without your phone for a week or two (or have a backup phone to use), that's the route I recommend people going.
Original Problem:
MENU / COMMON APPLICATION ( NATIVE) - CAMERA / VIDEO - CAMERA EFFECTS NOT WORKING
Problem found:
FRONT CAMERA FAIL
Solution:
REPLACED COMPONENT
Click to expand...
Click to collapse
Did you manage to find the cause of the problem?
My front selfie camera has the same problem!
sorry to raise up this issue again.. my s8+ is from Indonesia region, and facing the same issue when try to use front camera is failed with notification Warning Unknown Error Occured.
already try Wipe cache partition and hard reset but still facing the same issue..
but if i use front camera for video call thru whatsapp it's working fine, but yet again if check thru *#0*# for Front Camera it's Camera Failed..
is it hardware issue or FW issue ?
Front Facing camera has double image
Has anyone found a fix for this issue yet? Mine started this issue last year and I haven't found a remedy for it yet. Ugh.
I just noticed recently my Note9 buzzes and vibrates when I use the 2x zoom. It does focus fine though. Anyone else has experienced this?
Sent from my SM-N960F using Tapatalk
Yes
Mines doing it too. Did you figure out why ? The picture gets wavy too when zooming.
so its continuously buzzing when zoomed in or only when zooming for the small amount a time when switching to 2x
Didnt figure out why it does this. I even tried a complete factory reset. I will send it in for repair. It gets wavy and fuzzy if i try to focus and there is a bright lihht source in the frame. It buzzs and vibrates when it is trying to focus. It stops when it manages to focus properly.
Sent from my SM-N960F using Tapatalk
otacon888 said:
Didnt figure out why it does this. I even tried a complete factory reset. I will send it in for repair. It gets wavy and fuzzy if i try to focus and there is a bright lihht source in the frame. It buzzs and vibrates when it is trying to focus. It stops when it manages to focus properly.
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
Yeah that doesn't sound right. I've got the N960F too and zoom works fine in all modes that support it.
My guess is the aperture is freaking out. When changing aperture manually, you can just barely hear and feel a tiny click. It something was wrong with it, it might be rapidly changing apertures causing the buzzing maybe?
I just tried and listened in a silent room and I hear nothing.
BigMosely said:
I just tried and listened in a silent room and I hear nothing.
Click to expand...
Click to collapse
Put it right up to your ear and you might be able to hear it when switching. It's really quiet.
otacon888 said:
Didnt figure out why it does this. I even tried a complete factory reset. I will send it in for repair. It gets wavy and fuzzy if i try to focus and there is a bright lihht source in the frame. It buzzs and vibrates when it is trying to focus. It stops when it manages to focus properly.
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
Yep that happened on my Galaxy S2 after 2 years of use. Trying to focus but buzzes until it locks in...sounds like a hardware issue. My note 8 is fine.
I just tested this and there's no sound when using 2x zoom in auto mode.
Mine is doing this too. I find if i shake the phone it will stop vibrating. It sounds like something getting jammed. I have this phone with T-Mobile and i have the jump plan. Should i send this to them to fix or replace? Or should I contact Samsung? I don't want to have to pay for anything if its a hardware defect on a phone I've never dropped. So its not damaged from me.
I have this problem from the beginning- 1 week. Now i have the new update but the problem is still there.
When the 2x zoom lens try to focus, it makes vibrations and weird noises, and it can't focus... on sammobile someone has the same problem, i think it's a bigger problem.
Should i call the "samsung guard n9" and get a new one?
I've just had the new firmware update which was mostly camera related features, and now on 2X I'm getting this buzzing. What the heck is going on? A quick search on Google reveals a lot of people seem to be experiencing the same...
jonboyuk said:
I've just had the new firmware update which was mostly camera related features, and now on 2X I'm getting this buzzing. What the heck is going on? A quick search on Google reveals a lot of people seem to be experiencing the same...
Click to expand...
Click to collapse
Your camera is switching and focusing to x2 normal as it should, right? The only thing you notice is the sound that comes from the module when switching? If so, your camera is fine. Even my s7e have sound from the OIS like clicking... working 2.5 years later like a champ and a lot of users reported it. Guess it's something similar here. If the camera module is broken, it will not focus and/or lead to other noticeable problems. If the sounds is too intrusive for you, you can send the phone for a repair/inspection.
high_voltage said:
Your camera is switching and focusing to x2 normal as it should, right? The only thing you notice is the sound that comes from the module when switching? If so, your camera is fine. Even my s7e have sound from the OIS like clicking... working 2.5 years later like a champ and a lot of users reported it. Guess it's something similar here. If the camera module is broken, it will not focus and/or lead to other noticeable problems. If the sounds is too intrusive for you, you can send the phone for a repair/inspection.
Click to expand...
Click to collapse
No no, it's worse than that. When I switch to x2, when it's working normally it focuses and then it's fine. However, now it's failing to focus, the image is blurry and wavy and the device is physically buzzing (very gently but clearly attempting to do something mechanical and failing). Switching back to x1, it stops buzzing and focuses again.
jonboyuk said:
No no, it's worse than that. When I switch to x2, when it's working normally it focuses and then it's fine. However, now it's failing to focus, the image is blurry and wavy and the device is physically buzzing (very gently but clearly attempting to do something mechanical and failing). Switching back to x1, it stops buzzing and focuses again.
Click to expand...
Click to collapse
The camera module is failing (you just described what was common camera module failing on HTC M8 back in the days, had a friend with it also), this can't be fixed via software, sadly it's for a service repair.
jonboyuk said:
No no, it's worse than that. When I switch to x2, when it's working normally it focuses and then it's fine. However, now it's failing to focus, the image is blurry and wavy and the device is physically buzzing (very gently but clearly attempting to do something mechanical and failing). Switching back to x1, it stops buzzing and focuses again.
Click to expand...
Click to collapse
If you pinch to zoom while in camera mode does the zooming in appear wavey and stuttering? Someone else showed a video of this and it was a faulty camera apparently.
Sent from my SM-N960U1 using Tapatalk
Give mi 5 minutes i will post a YT link with my "buzzing".
https://youtu.be/YOmI_WbZQyM
Here you have it. I know- ****y quality, but you can see what the problem looks like.
Samsung call service said, that they hear about this problem first time. I can give it to the service but the door-to-door 1 day service dosn't work, becouse they think noting is broken...
boku95 said:
Give mi 5 minutes i will post a YT link with my "buzzing".
https://youtu.be/YOmI_WbZQyM
Here you have it. I know- ****y quality, but you can see what the problem looks like.
Samsung call service said, that they hear about this problem first time. I can give it to the service but the door-to-door 1 day service dosn't work, becouse they think noting is broken...
Click to expand...
Click to collapse
They are mistaken...it's an old issue that even affected my Galaxy S2...something gets loose and it has trouble focusing right (hence the noise). At first it works anyways, but over time it can degrade further. Hardware issue...would get it fixed if under warranty.
otacon888 said:
I just noticed recently my Note9 buzzes and vibrates when I use the 2x zoom. It does focus fine though. Anyone else has experienced this?
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
Mine has this issue as well. by any chance do mount ur note9 onto a bike or a motorcycle?
Hello, my Mi A2 seems to have a strange effect when focusing on the primary lens. I would just like to know if this is normal or not. It seems when on the low light lens the focus is even across the image but the primary lens it seems to wash from one side to the other.
Here is a video to illustrate.
Does anybody else's do this? Thanks!
I've been having the same issue for a while now! It's very annoying and I have no idea how to fix it! I've been using the low light lens and just taking pictures with that. I cannot tell if it is a hardware or software issue either. I'm going to install a custom rom soon, just haven't had time to do it, so hopefully that fixes the issue!
i think it's a software issue, because after capture everything is OK
GAvetisyan333 said:
i think it's a software issue, because after capture everything is OK
Click to expand...
Click to collapse
I still have issues after capture. If I'm capturing text the top half is unreadable in portrait because it's so blurry, and when I tap to focus on the top it doesn't help.
Same issues here
I have exactly the same issue... It seems like the extremes of the picture are better and the sides really blurry. For text is really bad, and also for pictures when you want the focus not being in the center. As you mention, touching the focus does not help.
I have no solution for now, thinking on sending it back...
Doubed HW issue
I'm sorry to say I feel it like a HW issue as I am facing the same issue with GCam in my MI A2.
i too have the same problame even after capture...
It's fixed on my phone now, unfortunately I had to get a new camera module. The issue is likely caused by a misaligned lens element, so the only option is to swap the camera module or warranty the phone. Mine works great now. Shouldn't have had to fix it but I guess these things happen I guess.
Nope586 said:
It's fixed on my phone now, unfortunately I had to get a new camera module. The issue is likely caused by a misaligned lens element, so the only option is to swap the camera module or warranty the phone. Mine works great now. Shouldn't have had to fix it but I guess these things happen I guess.
Click to expand...
Click to collapse
Can you guide us how to swap the camera module?
jayanath said:
Can you guide us how to swap the camera module?
Click to expand...
Click to collapse
It should be pretty straightforward, here's a teardown video: https://youtu.be/mo92gAwKv6s. That should walk you through getting the module out.
Nope586 said:
It's fixed on my phone now, unfortunately I had to get a new camera module. The issue is likely caused by a misaligned lens element, so the only option is to swap the camera module or warranty the phone. Mine works great now. Shouldn't have had to fix it but I guess these things happen I guess.
Click to expand...
Click to collapse
Can you send a link to the module you got? There's several between eBay and AliExpress I've seen, but am looking for a reliable one.
I have the same problem, I think it's began after update to pie 9, Is it possible? I try everything like clear cache, factory reset, hitting the camera. What is your solution ? Only change the camera with new ?
EmranBG said:
I have the same problem, I think it's began after update to pie 9, Is it possible? I try everything like clear cache, factory reset, hitting the camera. What is your solution ? Only change the camera with new ?
Click to expand...
Click to collapse
This issue was with Android 8.1 as well. I checked with 2 other devices but only my device has the issue :crying:
jayanath said:
This issue was with Android 8.1 as well. I checked with 2 other devices but only my device has the issue :crying:
Click to expand...
Click to collapse
Then we need change the camera module too I dont have problem in close objects, have only in far objects..
Same issue here... I wonder if flashing Miui would solve this problem..
EmranBG said:
Then we need change the camera module too I dont have problem in close objects, have only in far objects..
Click to expand...
Click to collapse
I noticed this the other day as well, when taking a picture up close, it focuses fine, but on far away objects it has this issue.
i just ckecked with both lenses but all working fine in my case
onericardo said:
Same issue here... I wonder if flashing Miui would solve this problem..
Click to expand...
Click to collapse
Don't think this would help as this seems like a HW issue affecting only some devices.
one6pa2 said:
It should be pretty straightforward, here's a teardown video: https://youtu.be/mo92gAwKv6s. That should walk you through getting the module out.
Can you send a link to the module you got? There's several between eBay and AliExpress I've seen, but am looking for a reliable one.
Click to expand...
Click to collapse
Sure, I got it from here: https://www.witrigs.com/oem-dual-rear-camera-replacement-for-xiaomi-mi-a2
I have the same insane problem
Low light camera mode is working fine
But the regular mode washes out at the top but it is clear at close objects
Can u give us any solution miui...
mia2 camera issue after pie update
my mia2 primary camera does not focus properly ,videos are totally blurred after the pie update,hope xiomi resolves the camera issue soon.I think this is software issue,if it would have been a HW issue,why would the camera hadbeen working perfectly on OREO?
I am not much interested in camera when i bought Mi A2, it works fine. but recently when i was taking picture, it was half side blur and i was not able to make focus on upper side of camera. i tried all modes but no use. I have Note 6 Pro and it's camera functions and focus properly.
in mi A2 I observed when in MANUAL mode i select Lens as LOW LIGHT, it works (but in manual mode only).
do any one has some solution or give reason to behave camera like this.
Same here
It was a February patch bug and it seems to persist in March patch... Xiaomi.
pushpendrak said:
I am not much interested in camera when i bought Mi A2, it works fine. but recently when i was taking picture, it was half side blur and i was not able to make focus on upper side of camera. i tried all modes but no use. I have Note 6 Pro and it's camera functions and focus properly.
in mi A2 I observed when in MANUAL mode i select Lens as LOW LIGHT, it works (but in manual mode only).
do any one has some solution or give reason to behave camera like this.
Click to expand...
Click to collapse
This is a hardware problem, I also had this, give the phone a guarantee.
P.S. sorry for english(
How so we both have exactly the same problem and mine started with pie?
Looks like this is a hardware issue, I'm having the same problem after 4 months of use.
Same here, I also took it to guarantee and they told me it was a software problem, but when they gave it back to me nothing had changed. Camera still not working
nachocattoni said:
Same here, I also took it to guarantee and they told me it was a software problem, but when they gave it back to me nothing had changed. Camera still not working
Click to expand...
Click to collapse
I had to order a new camera module, I'm still waiting to arrive to replace it..
osvaldo.17 said:
I had to order a new camera module, I'm still waiting to arrive to replace it..
Click to expand...
Click to collapse
Please let us know if this fixes it. I have this problem too and I'm thinking about ordering a new camera module.
Ulver said:
Please let us know if this fixes it. I have this problem too and I'm thinking about ordering a new camera module.
Click to expand...
Click to collapse
I had ordered it from this website but I had paid the cheapest shipping, I'm from Mexico so it will take a while to arrive to my country.. maybe next month..
I had the same problem and replaced the camera module with a new one, and the problem was fixed... temporarily because 3 months after it started happening again with the new camera, so either I am super unlucky, or it must be some other defect in the phone that tends to breaks the primaey cameras...
At this point I don't think I am going to replace it again. Do you know of any way of recording videos with the low light camera?
I have the same issue. In fact this issue persists in the video mode as well. Its okay for videos of objects nearby but move even a few metres away and it becomes very difficult to focus. I was at this concert and wanted to record the performance but only got a very blurry video with muffled sound. For photos this issue is especially an inconvenience when taking photographs of documents etc where you could very well do without the unnecessary bokeh effect. In MANUAL mode this does reduce a bit, but not to any extent that helps.
I was just told by a friend that installing the Google camera mod might help, but I'm yet to try it out.
I have same problem with upper side blur. Seems that switching to "manual" mode and change "lens" from "regular" to "low light", as said by the original user. It works fine with me. Thanks for the tips ! ........ so it is not the hardware problem, it is a software problem. Changing camera may not work ! Don't know if they are going to release new firmware to solve it or not ?? Any idea how to upgrade the firmware ?
JTSin said:
I have same problem with upper side blur. Seems that switching to "manual" mode and change "lens" from "regular" to "low light", as said by the original user. It works fine with me. Thanks for the tips ! ........ so it is not the hardware problem, it is a software problem. Changing camera may not work ! Don't know if they are going to release new firmware to solve it or not ?? Any idea how to upgrade the firmware ?
Click to expand...
Click to collapse
If it is a hardware problem I do not see why it would prevent using the secondary camera, it can be a problem with the lenses (Have you thrown or hit your phone?) and not with the module. There are those who have returned to Oreo and the problem persists.