Note 9 camera buzzing vibrating on 2x zoom - Samsung Galaxy Note 9 Questions & Answers

I just noticed recently my Note9 buzzes and vibrates when I use the 2x zoom. It does focus fine though. Anyone else has experienced this?
Sent from my SM-N960F using Tapatalk

Yes
Mines doing it too. Did you figure out why ? The picture gets wavy too when zooming.

so its continuously buzzing when zoomed in or only when zooming for the small amount a time when switching to 2x

Didnt figure out why it does this. I even tried a complete factory reset. I will send it in for repair. It gets wavy and fuzzy if i try to focus and there is a bright lihht source in the frame. It buzzs and vibrates when it is trying to focus. It stops when it manages to focus properly.
Sent from my SM-N960F using Tapatalk

otacon888 said:
Didnt figure out why it does this. I even tried a complete factory reset. I will send it in for repair. It gets wavy and fuzzy if i try to focus and there is a bright lihht source in the frame. It buzzs and vibrates when it is trying to focus. It stops when it manages to focus properly.
Sent from my SM-N960F using Tapatalk
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Yeah that doesn't sound right. I've got the N960F too and zoom works fine in all modes that support it.

My guess is the aperture is freaking out. When changing aperture manually, you can just barely hear and feel a tiny click. It something was wrong with it, it might be rapidly changing apertures causing the buzzing maybe?

I just tried and listened in a silent room and I hear nothing.

BigMosely said:
I just tried and listened in a silent room and I hear nothing.
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Put it right up to your ear and you might be able to hear it when switching. It's really quiet.

otacon888 said:
Didnt figure out why it does this. I even tried a complete factory reset. I will send it in for repair. It gets wavy and fuzzy if i try to focus and there is a bright lihht source in the frame. It buzzs and vibrates when it is trying to focus. It stops when it manages to focus properly.
Sent from my SM-N960F using Tapatalk
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Yep that happened on my Galaxy S2 after 2 years of use. Trying to focus but buzzes until it locks in...sounds like a hardware issue. My note 8 is fine.

I just tested this and there's no sound when using 2x zoom in auto mode.

Mine is doing this too. I find if i shake the phone it will stop vibrating. It sounds like something getting jammed. I have this phone with T-Mobile and i have the jump plan. Should i send this to them to fix or replace? Or should I contact Samsung? I don't want to have to pay for anything if its a hardware defect on a phone I've never dropped. So its not damaged from me.

I have this problem from the beginning- 1 week. Now i have the new update but the problem is still there.
When the 2x zoom lens try to focus, it makes vibrations and weird noises, and it can't focus... on sammobile someone has the same problem, i think it's a bigger problem.
Should i call the "samsung guard n9" and get a new one?

I've just had the new firmware update which was mostly camera related features, and now on 2X I'm getting this buzzing. What the heck is going on? A quick search on Google reveals a lot of people seem to be experiencing the same...

jonboyuk said:
I've just had the new firmware update which was mostly camera related features, and now on 2X I'm getting this buzzing. What the heck is going on? A quick search on Google reveals a lot of people seem to be experiencing the same...
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Click to collapse
Your camera is switching and focusing to x2 normal as it should, right? The only thing you notice is the sound that comes from the module when switching? If so, your camera is fine. Even my s7e have sound from the OIS like clicking... working 2.5 years later like a champ and a lot of users reported it. Guess it's something similar here. If the camera module is broken, it will not focus and/or lead to other noticeable problems. If the sounds is too intrusive for you, you can send the phone for a repair/inspection.

high_voltage said:
Your camera is switching and focusing to x2 normal as it should, right? The only thing you notice is the sound that comes from the module when switching? If so, your camera is fine. Even my s7e have sound from the OIS like clicking... working 2.5 years later like a champ and a lot of users reported it. Guess it's something similar here. If the camera module is broken, it will not focus and/or lead to other noticeable problems. If the sounds is too intrusive for you, you can send the phone for a repair/inspection.
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No no, it's worse than that. When I switch to x2, when it's working normally it focuses and then it's fine. However, now it's failing to focus, the image is blurry and wavy and the device is physically buzzing (very gently but clearly attempting to do something mechanical and failing). Switching back to x1, it stops buzzing and focuses again.

jonboyuk said:
No no, it's worse than that. When I switch to x2, when it's working normally it focuses and then it's fine. However, now it's failing to focus, the image is blurry and wavy and the device is physically buzzing (very gently but clearly attempting to do something mechanical and failing). Switching back to x1, it stops buzzing and focuses again.
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Click to collapse
The camera module is failing (you just described what was common camera module failing on HTC M8 back in the days, had a friend with it also), this can't be fixed via software, sadly it's for a service repair.

jonboyuk said:
No no, it's worse than that. When I switch to x2, when it's working normally it focuses and then it's fine. However, now it's failing to focus, the image is blurry and wavy and the device is physically buzzing (very gently but clearly attempting to do something mechanical and failing). Switching back to x1, it stops buzzing and focuses again.
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If you pinch to zoom while in camera mode does the zooming in appear wavey and stuttering? Someone else showed a video of this and it was a faulty camera apparently.
Sent from my SM-N960U1 using Tapatalk

Give mi 5 minutes i will post a YT link with my "buzzing".
https://youtu.be/YOmI_WbZQyM
Here you have it. I know- ****y quality, but you can see what the problem looks like.
Samsung call service said, that they hear about this problem first time. I can give it to the service but the door-to-door 1 day service dosn't work, becouse they think noting is broken...

boku95 said:
Give mi 5 minutes i will post a YT link with my "buzzing".
https://youtu.be/YOmI_WbZQyM
Here you have it. I know- ****y quality, but you can see what the problem looks like.
Samsung call service said, that they hear about this problem first time. I can give it to the service but the door-to-door 1 day service dosn't work, becouse they think noting is broken...
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Click to collapse
They are mistaken...it's an old issue that even affected my Galaxy S2...something gets loose and it has trouble focusing right (hence the noise). At first it works anyways, but over time it can degrade further. Hardware issue...would get it fixed if under warranty.

otacon888 said:
I just noticed recently my Note9 buzzes and vibrates when I use the 2x zoom. It does focus fine though. Anyone else has experienced this?
Sent from my SM-N960F using Tapatalk
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Mine has this issue as well. by any chance do mount ur note9 onto a bike or a motorcycle?

Related

strange niose

Hello
I have my optimus 2x for about 0ne week now.
When I tap the phone with my finger on the backside above the camera or when it slides on the table al little faster (not so fast that it dangerous for the phone) I hear a strange clicking noise from the inside of the phone. Is that normal? probably the gyro-sensor?
Have you the same noise when you do that?
Maybe something inside my phone is broken...
p.s: its definitely no part of the shell, i have made serveral tries while holding varying parts on the outside (Camera, Card-Slot, HDMI,...)
please, can somebody tell me if that noise is normal?
The Answer ist just one tap with your finger away
Very slight click when I tap mine. Wouldn't even notice it if you had not mention it. Can't get it to click any other way. Probably the camera assembly.
Someone posted on here suffering from the same problem. Apparently it's something slightly loose in the camera assembly which is surprisingly common on phones (the Nexus One had a big probably with it apparently).
yes its normal even after you taking a photo with macro or some AF and then go to gallery you can ear the noise because the camera do it. its loose by default.
aahh, ok thank you for your replies, no real problem then...must have missed it the first few days.
good built quality ;-)

[Q] Camera Issue on Stock Razr i

Hi guys, got a camera issue that I could use your advice on.
My rear camera freezes every second or so and then jumps and then freezes again, this as you would imagine makes taking photos near impossible. It will still take photos of reasonable quality but Its taking me around 20 seconds of messing around to get one photo. I've tried a third part app and the issue is still there, exactly the same. The issue is still there when recording video, but to a lesser extent ie it records fine but i get a jump or an artifact line every 3 seconds or so.
The front camera works perfectly and I'm on stock 4.1.2 Retail GB
So; has anyone had any similar experiences or know of a solution?
Thanks,
Jack
UPDATE: I was told by Motorola to do a full reset on the phone, this did not solve the problem
Souds like hardware problem.
tatazeuz said:
Souds like hardware problem.
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Click to collapse
Its seems you're right, the nice people at Motorola have accepted it for repairs

[Q] Camera Unable to Focus

Hi,
I have a H1 and today morning i thought of taking some pictures in my garden. Everything went on fine and then all of a sudden my phone's camera was unable to focus on anything. it just stays blurry. and when in touch to focus it just keeps changing the metering. if i turn the app off for 5 min and turn the camera on again it focuses for a few seconds and then again loses focus.
Could this be a hardware issue or software issue? im running ARHD 7.3 with a stock kernel.
regards
Archit
architkumar said:
Hi,
I have a H1 and today morning i thought of taking some pictures in my garden. Everything went on fine and then all of a sudden my phone's camera was unable to focus on anything. it just stays blurry. and when in touch to focus it just keeps changing the metering. if i turn the app off for 5 min and turn the camera on again it focuses for a few seconds and then again loses focus.
Could this be a hardware issue or software issue? im running ARHD 7.3 with a stock kernel.
regards
Archit
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Click to collapse
hi
greetings,
IMO its a software issue
boot into recovery and wipe cache and dalvick cache and reboot againg
shrex said:
hi
greetings,
IMO its a software issue
boot into recovery and wipe cache and dalvick cache and reboot againg
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Click to collapse
I had tried that among other things like changing kernel and upgrading from arhd 7.2 to 7.3..
.
But I noticed something, my battery was low so I was running at 1ghz and now it's at 50% and the problem has gone... Could be a mix of diff software issues.. Fixed for now though... Whew!!!
architkumar said:
Hi,
I have a H1 and today morning i thought of taking some pictures in my garden. Everything went on fine and then all of a sudden my phone's camera was unable to focus on anything. it just stays blurry. and when in touch to focus it just keeps changing the metering. if i turn the app off for 5 min and turn the camera on again it focuses for a few seconds and then again loses focus.
Could this be a hardware issue or software issue? im running ARHD 7.3 with a stock kernel.
regards
Archit
Click to expand...
Click to collapse
I am having exactly this issue..
After a few seconds camera can no longer focus -
Stock T-Mobile UK
Could be due to low power or might also be because of dirt/dust/spec in your camera lens
Riyal said:
Could be due to low power or might also be because of dirt/dust/spec in your camera lens
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tony_man said:
I am having exactly this issue..
After a few seconds camera can no longer focus -
Stock T-Mobile UK
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Click to collapse
i fixed the issue buy just putting my phone on charge! it was definitely cause of the low battery. ive programmed setcpu to underclock it to 1ghz when it reached under 25% battery, so that was causing the issue..since then ive not seen the issue crop up again. i highly doubt dust can get in so there shouldnt be any need to panic about it.:good:
architkumar said:
i fixed the issue buy just putting my phone on charge! it was definitely cause of the low battery. ive programmed setcpu to underclock it to 1ghz when it reached under 25% battery, so that was causing the issue..since then ive not seen the issue crop up again. i highly doubt dust can get in so there shouldnt be any need to panic about it.:good:
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Happens on full charge..
Just charged - got full light -- lens clean
after a few seconds - focus is gone.
are you on a custom rom?
architkumar said:
are you on a custom rom?
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Click to collapse
nope - I'm completely stock t-mobile
Camera is fine when its first used.
tony_man said:
nope - I'm completely stock t-mobile
Camera is fine when its first used.
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Click to collapse
hmmmmm....wow i thought it was a custom rom issue..maybe rooting the phone and the installing a cpu governer like daemon or setcpu might help..you try setting minimum frequency to 1.2 and see if that helps..
coz i got myself an O2 version from uk and installed a custom rom on it.. and well one morning it started acting whacky..but putting it on charge helped..it could be possible..i sifted through the other posts and i believe we are the only 2 people who have faced this problem..but had it been a hardware issue it would not have been fixed so easily so im pretty sure its a software bug..
Could be a problem with the camera sensor over heating
Wow is that even possible? I did not know that.. The problem Did come up after I tried some panoramic shots and a few regular pics out in the sun..
Sent from my HTC One using xda app-developers app
T-mobile have offered to replace my phone
And HTC UK have offered to take it for repair..
Not sure which option gives me the quickest turn around.
It's annoying as it works fine from time to time.
That's sad.. Coz I know how it feels to not have your phone with you.. I was lucky then I guess that it got fixed for me automatically.. But dad's theory could be correct about the sensor heating up.. Keeping in mind that it's more sensitive to light in the first place
Sent from my HTC One using xda app-developers app
and the problem is back again i was out with my friends last night and we were testing low light capabilities and the moment i switched to hdr video the camera gave up again... now its not even able to focus after being put on charge.. i tappe the phone a couple of times and it focussed but again failed..you think its a hardware issue
? or a power management issue by the kernel??(tried stock and bulletproof kernels)
Definitely sounds like the sensor overheating. On a lot of dSLR cameras with video and live view, they switch off after a short time to avoid the sensor failing
Dal1970 said:
Definitely sounds like the sensor overheating. On a lot of dSLR cameras with video and live view, they switch off after a short time to avoid the sensor failing
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Click to collapse
But I left the phone along overnight and it still had trouble holding focus for too long.. 5 or 6 seconds max... Could there be a possible software issue too coz apart from me only one other person is facing the same issue..
Sent from my HTC One using xda-developers app
That is why it sounds like hardware fault. If it was software, then more people wold be getting the problem.
Once it has cooled down for about 5-10 mins then it will work again, briefly.
Send back for a replacement, is my recommendation
i cant...i had it imported so its almost impossible to get it replaced..ill have to figure something else out...
Anyone else facing the same issue? it keeps cropping up again and again..

Nexus 6 Camera - Blurry in landscape only

My Nexus 6 seems to have an issue from day one and is still present with the 5.0.1 update and the most recent camera update. I'm unlocked and unencrypted.
When using the camera, any camera app, the viewfinder and ultimately the photo/video comes out blurry when shooting in landscape. If i shoot in portrait, the viewfinder and the photos are sharp.
In landscape is starts clear and sharp and then quickly changes to being blurry. Even resting the phone on a still surface it is always blurry. Lighting conditions or shooting mode don't make any difference.
I attached two photos showing the difference, both handheld.
It's almost like something is wrong with the OIS in landscape. Hardware issue?
did you touch to focus or did you just point and shoot?
simms22 said:
did you touch to focus or did you just point and shoot?
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Click to collapse
touch to focus... it actually begins to focus and then it looks like the sensor is shaking on the screen and shows up in the photos. I have no issues at all when in portrait mode.
This even happens when the camera is sitting on a still surface so its not my hand shaking.
This is with the camera sitting stationary on my desk and a 10/sec timer
mine did the exact same thing. the OIS never fully settles due to a hardware defect. i got a new one from T-Mo and returned my defective one and the problem has gone away.
http://forum.xda-developers.com/showpost.php?p=57450996&postcount=78
Lucke said:
mine did the exact same thing. the OIS never fully settles due to a hardware defect. i got a new one from T-Mo and returned my defective one and the problem has gone away.
http://forum.xda-developers.com/showpost.php?p=57450996&postcount=78
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Click to collapse
Thanks for the info and helping verify its a hardware issue. guess I will be calling T-MO then. Where they hard to convince in replacing it?
drwolcot said:
Thanks for the info and helping verify its a hardware issue. guess I will be calling T-MO then. Where they hard to convince in replacing it?
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Click to collapse
i was lucky to call and complain about it within the 14 day buyers remorse period so they could send me a brand new one instead of a possible refurbished one, but it was like pulling teeth with them. i had to explain that it was a hardware issue several times before they agreed to send me another one. after several phone calls later in the next few days, i finally got someone who was willing to do it then and there while on the phone.
good luck :good:
I have about the same problem with my more then 1 year old Nexus 6. After my nexus 6 fell of my bed (with a tpu case and no visible damage) it seems that i can only get the camera to properly focus while holding it at 90 degrees (so with the camera sensor towards my right hand) and while holding it at 180 degrees (so upside down) 0 and 270 degrees (camera towards left hand) the camera focusses, during the focussing it's focused for like a fraction of second and then the blurriness/vibration starts, in both camera and video mode.
So thanks for this topic, i guess i'm ordering a replacement camera module.
Replacing the camera module has fixed my focusing problem. The module itself was around 13 dollars on aliexpress. For anyone that's facing focussing/ois problems with the camera, you can easily replace the module yourself.

Half side blur photo (Unable to focus)

I am not much interested in camera when i bought Mi A2, it works fine. but recently when i was taking picture, it was half side blur and i was not able to make focus on upper side of camera. i tried all modes but no use. I have Note 6 Pro and it's camera functions and focus properly.
in mi A2 I observed when in MANUAL mode i select Lens as LOW LIGHT, it works (but in manual mode only).
do any one has some solution or give reason to behave camera like this.
Same here
It was a February patch bug and it seems to persist in March patch... Xiaomi.
pushpendrak said:
I am not much interested in camera when i bought Mi A2, it works fine. but recently when i was taking picture, it was half side blur and i was not able to make focus on upper side of camera. i tried all modes but no use. I have Note 6 Pro and it's camera functions and focus properly.
in mi A2 I observed when in MANUAL mode i select Lens as LOW LIGHT, it works (but in manual mode only).
do any one has some solution or give reason to behave camera like this.
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Click to collapse
This is a hardware problem, I also had this, give the phone a guarantee.
P.S. sorry for english(
How so we both have exactly the same problem and mine started with pie?
Looks like this is a hardware issue, I'm having the same problem after 4 months of use.
Same here, I also took it to guarantee and they told me it was a software problem, but when they gave it back to me nothing had changed. Camera still not working
nachocattoni said:
Same here, I also took it to guarantee and they told me it was a software problem, but when they gave it back to me nothing had changed. Camera still not working
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Click to collapse
I had to order a new camera module, I'm still waiting to arrive to replace it..
osvaldo.17 said:
I had to order a new camera module, I'm still waiting to arrive to replace it..
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Click to collapse
Please let us know if this fixes it. I have this problem too and I'm thinking about ordering a new camera module.
Ulver said:
Please let us know if this fixes it. I have this problem too and I'm thinking about ordering a new camera module.
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Click to collapse
I had ordered it from this website but I had paid the cheapest shipping, I'm from Mexico so it will take a while to arrive to my country.. maybe next month..
I had the same problem and replaced the camera module with a new one, and the problem was fixed... temporarily because 3 months after it started happening again with the new camera, so either I am super unlucky, or it must be some other defect in the phone that tends to breaks the primaey cameras...
At this point I don't think I am going to replace it again. Do you know of any way of recording videos with the low light camera?
I have the same issue. In fact this issue persists in the video mode as well. Its okay for videos of objects nearby but move even a few metres away and it becomes very difficult to focus. I was at this concert and wanted to record the performance but only got a very blurry video with muffled sound. For photos this issue is especially an inconvenience when taking photographs of documents etc where you could very well do without the unnecessary bokeh effect. In MANUAL mode this does reduce a bit, but not to any extent that helps.
I was just told by a friend that installing the Google camera mod might help, but I'm yet to try it out.
I have same problem with upper side blur. Seems that switching to "manual" mode and change "lens" from "regular" to "low light", as said by the original user. It works fine with me. Thanks for the tips ! ........ so it is not the hardware problem, it is a software problem. Changing camera may not work ! Don't know if they are going to release new firmware to solve it or not ?? Any idea how to upgrade the firmware ?
JTSin said:
I have same problem with upper side blur. Seems that switching to "manual" mode and change "lens" from "regular" to "low light", as said by the original user. It works fine with me. Thanks for the tips ! ........ so it is not the hardware problem, it is a software problem. Changing camera may not work ! Don't know if they are going to release new firmware to solve it or not ?? Any idea how to upgrade the firmware ?
Click to expand...
Click to collapse
If it is a hardware problem I do not see why it would prevent using the secondary camera, it can be a problem with the lenses (Have you thrown or hit your phone?) and not with the module. There are those who have returned to Oreo and the problem persists.

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