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hello everyone. had the one for 3 weeks now. I just noticed a very small blue dot almost at the center of my screen when taking pics or recording videos. I could only see it on camera mode though. on home screen it does not appear. ran dead pixel test and did not find anything. I been searching forums and found nothing similiar . I'm debating on returning it or is there a fix for this. I'm completely stock, unrooted for now.
Is it in your photos?
Yes. I just tried it.
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If u look at the same spot where the dot is and compare it to the app drawer, u can't see it.
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Just curious here but does it show on both front and back camera's or just one?
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Just on the rear facing one. I hope it's a software issue, not hardware . I don't want a refurbished one.
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eldominicat43 said:
Just on the rear facing one. I hope it's a software issue, not hardware . I don't want a refurbished one.
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At this stage, you likely won't get a refurb.
That said, it looks like your camera actually has a dead sensor. Not sure what, if anything, you can do to try to clear it up short of taking in the phone.
It obviously isn't the screen.
Ya, I am no genius on this subject by no means but that pixel would be considered stuck instead of a dead pixel. If it is on the software end of things then going through the various colorize settings in that particular camera mode and taking snapshots may release it. Maybe even a factory reset may release it back to normal.
Then again it may be a warning sign that that pixel is about to go dead too I guess. I really hope you get this cleared up for sure and I for one would be very curious as to just what is going on here. Thanks.
Edit: referring to the camera may have a dead sensor as said above, I would have thought that it would have shown that way with recording too. Maybe not though...
Thanks guys I'll try to take it back as soon as I can
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My HTC One has the exact same issue but it's on the very edge of the screen so much less offensive then where yours is.
It's a hot pixel on the camera sensor that only shows up when the ISO is cranked up. For DSLR's, software (at the factory or even on camera) is used to "map out" these hot pixels. Perhaps we have something similar on our phones that can be accessed.. have you tried a hard reset?
Blue dot
Yeah I recently purchased mine but unlocked and I have the same problem, seems to happen when it is on high ISO. I was reading into the hot pixel thing which happens in other cameras, but they say they go away but can persist. I am debating to wait or exchange it, but these phones are back-ordered :/
Considering that your hot pixel is near the center of the screen, I would consider exchanging it (if possible). While it's true that they can sometimes go away on their own, my experience (with DSLR's at least) has led me to not rely on this happening (I have a few hot pixels on my DSLR that have appeared and NOT gone away in the last few years).
I have a similar problem I have a little green dot on the corner of my screen
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Hey guys. I have the VZW HTC One and was curious if any of you have seen the purple hazing camera issue fixed with this update. HTC said the update would remedy the problem. Can anyone verify the fix?
I can verify that the problem persists. HOWEVER, it has been slightly reduced. I can take pictures now on the dark and it is possible to take better pictures. It changes ISO quickly to reduce the purple tint.
The main update wasn't included with the ota yet
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Still appears to be a hardware issue (even though it has been reduced, it still is there for some), I would return to your carrier and ask for a new one.
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I don't see a difference. My **** is still purple.
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Been having it since day one ...and made my peace with it
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sailio said:
The main update wasn't included with the ota yet
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What?
I can confirm that problem is still present with the update although it's been reduced as others are saying.
Also, what's this about the main update wasn't included with the OTA?
It seems to be a firmware issue. I did not have any purple problems until I updated the firmware. Now I have them. I've heard that downgrading to an older firmware fixes it for people like myself who didn't have it before but now have it. My boss had the issue(GSM version), updated his firmware, and no longer has it. Seems the fix for it causes it for some people.
Super Tommy said:
I don't see a difference. My **** is still purple.
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Did you eat Barney the Dinosaur?
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Purple tint is still there, pretty sure it has been confirmed as a hardware issue.
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DWake014 said:
Purple tint is still there, pretty sure it has been confirmed as a hardware issue.
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I doubt it as it's there on devices that didn't have it prior to the update now.
Running flex 2.03 and my camera seems to be fine, no purple haze..
rougegoat said:
I doubt it as it's there on devices that didn't have it prior to the update now.
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I have to agree with you. I'm one who never had the purple problem untill the 4.3 update. Also Flash set to auto doesn't seem to flash when it should be.
Might try the firmware downgrade next weekend.
Paul
definately a hardware issue, although i'd like to know what caused it.
never had the problem until a few weeks ago, then all i got is purple tint in my photos in low light.
this phone used to take the best photos in low light compared to other phones on the market, now its just crap.
latest 4.3 roms dont fix it either.
TorxT3D said:
definately a hardware issue, although i'd like to know what caused it.
never had the problem until a few weeks ago, then all i got is purple tint in my photos in low light.
this phone used to take the best photos in low light compared to other phones on the market, now its just crap.
latest 4.3 roms dont fix it either.
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Taking mine back today for new one...I tried firmware update no dice as well..called retailer(best buy) they said bring it in. So went back to stock...last nite. Camera should never be this bad on a $600 device
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TorxT3D said:
definately a hardware issue, although i'd like to know what caused it.
never had the problem until a few weeks ago, then all i got is purple tint in my photos in low light.
this phone used to take the best photos in low light compared to other phones on the market, now its just crap.
latest 4.3 roms dont fix it either.
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http://www.youtube.com/watch?v=KZqZv6MlU8g
Looks like it's getting too hot which somehow shows up in the pictures. Bad units for sure.
Purple haze came with 4.3
My HTC One has never had a purple haze up until I updated last week to 4.3. It doesn't seem possible that this is a hardware issue when mine was perfect until the software update. That doesn't make any sense.
TorxT3D said:
definately a hardware issue, although i'd like to know what caused it.
never had the problem until a few weeks ago, then all i got is purple tint in my photos in low light.
this phone used to take the best photos in low light compared to other phones on the market, now its just crap.
latest 4.3 roms dont fix it either.
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I don't think it's a hardware issue directly. It's a post-processing issue. That points to firmware more than anything to me. If I had to guess, I'd say that they sourced the camera hardware to multiple vendors. As a result, the different vendors have slightly different sensitivities. So the post-processing that works fine from Vendor A-G may cause the purple issue on Vendor H and I. The firmware update that fixes it for Vendor I breaks it for Vendor E. It's a balance of slightly different hardware using the same firmware.
rougegoat said:
I don't think it's a hardware issue directly. It's a post-processing issue. That points to firmware more than anything to me. If I had to guess, I'd say that they sourced the camera hardware to multiple vendors. As a result, the different vendors have slightly different sensitivities. So the post-processing that works fine from Vendor A-G may cause the purple issue on Vendor H and I. The firmware update that fixes it for Vendor I breaks it for Vendor E. It's a balance of slightly different hardware using the same firmware.
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Agreed, mine is not fixed but when I updated to 4.3 without firmware it was terrible, now with the newest firmware almost perfect, though still a slight amount of purple tint. Good enough for me to keep it.
hi all, i just got warranty my htc one back, gladly it didn't have the purple haze anymore , but currently the camera take photo have white balance error which means green noise, any ways to complain and fix it? White balance error can be fix with sort of firmware update i think
Same issue here! Hopefully a kernel update in 4.4.3 will fix it because if i adjust hue to around -20 in the stock gallery app the fotos become normal (not perfectly in some cases)
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this problem happen with my M7 before, but with red not green
i sent my phone to HTC service center, and replaced it with new phone
you can do it to take new one
The problem is that this is already with a replaced sensor (ov4688)..
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tgeza said:
The problem is that this is already with a replaced sensor (ov4688)..
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So the new sensors come with green tint? Only software updates can fix?
kueckcinx said:
So the new sensors come with green tint? Only software updates can fix?
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I hope a software update will fix, dont want to deal with multiple service resends
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tgeza said:
I hope a software update will fix, dont want to deal with multiple service resends
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This is a calibration issue. When replacing the camera, service center calibrates it using a software - I know this as I sent mine for camera replacement and the service center told me that they are unable to run the calibration software on my phone, and therefore the replacement will result in green patches in phtographs clicked in low light.
b99721 said:
This is a calibration issue. When replacing the camera, service center calibrates it using a software - I know this as I sent mine for camera replacement and the service center told me that they are unable to run the calibration software on my phone, and therefore the replacement will result in green patches in phtographs clicked in low light.
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This is very useful to know, thanks.
But then what does it mean they can't run the calibration software? An issue with our phone or sth on their side?
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I didn't have the issue until I decided to downgrade from the first kitkat ota back to original stock, then back up to 3.05.651.6 through ota.
Any ideas that would help me regain my original camera functionality, or did I make that impossible through my actions?
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Sorry, it's been confirmed that the issue is hardware related. The downgrading probably didn't cause it, but made you aware of it.
The sensor actually gets damaged over time. Some people traded in their ones, made sure there was no tint, but still ended up getting it anyway.
Moral of the story: HTC sucks for selling faulty cameras.
PS: I sent my phone in for warranty a couple months ago, after having the purple tint for a year, that seems to have permanently fixed it.
I may just do that then. Thanks man. ^^
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Well i just got my sony xperia z3 dual sim and when i checked the camera its too blurred and stuff, but when i take close pictures its sharp and clear the problem is its too blurry if you take somehow far. Is there wrong?
I think a problem is in focus. Camera doesn't have time to focus or something's wrong with a camera. When in camera app, try to tap on a screen anywhere (it's going to do manual focus).
Nothing happens if i tap, a little gray square appears but doesnt focus the object
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RyenHT said:
Nothing happens if i tap, a little gray square appears but doesnt focus the object
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Is camera lens cover cleaned? I think that I had a similar issue with other phone and finally was dirt on the lens that wasn't appreciate taking pictures.
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I dont know about the lens though, the outside part is clean but i dont know about the inside of the camera
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I had the same problem. I send it to Sony for repair and get a new phone instead after 2 weeks, cause they couldn't repair it.
Upload pictures so we can see the problem
I dont know how to upload pictures on the xda forums app though.
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RyenHT said:
I dont know how to upload pictures on the xda forums app though.
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Upload to Google photos, Flickr, dropbox, etc and then link us to it
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PuffDaddy_d said:
Upload to Google photos, Flickr, dropbox, etc and then link us to it
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If you haven't unlocked your bootloader and your camera quality is still blurry send it back to Sony, they'll either clean the lens ( or replace it if you still have warranty )
Revontheus said:
If you haven't unlocked your bootloader and your camera quality is still blurry send it back to Sony, they'll either clean the lens ( or replace it if you still have warranty )
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Will try that, what will i do if that dont solve the problem?
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RyenHT said:
Will try that, what will i do if that dont solve the problem?
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If cleaning the lens doesn't solve it and you still have warranty they would probably replace the lens free of charge but that's a worst-case scenario