[Q] Mms is broken on Tmobile - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

I am using an unlocked ATT note 3 on tmobile. The phone was unlocked through eBay code and rooted through Kingo root. I've tried adding a new apn and changing the apn protocol like some have suggested. However my apn is not changeable. It is greyed out even when I add a new one.
My mms does not work if I have wifi on. It doesn't work sometimes when wifi is off. It just stays stuck on "sending" or "downloading" forever. Any suggestions on a easy fix?

slickyv said:
Any suggestions on a easy fix?
Click to expand...
Click to collapse
Can you delete the grayed out APN? It definitely sounds like an APN problem.

Rukbat said:
Can you delete the grayed out APN? It definitely sounds like an APN problem.
Click to expand...
Click to collapse
It's the apn protocol field within the new apn that's grayed out. The one that says ipv4. I need to change it to ipv6 but can't change it.

I get mms on mine and didn't even touch apn when I put the sim card in.
Sent from my SM-N9005 using XDA Premium 4 mobile app

Add a new APN Witn the correct settings or try the restore defaults option. worst case,try a factory Reset
Sent from my SM-N9005A using XDA Premium 4 mobile app

Jammol said:
I get mms on mine and didn't even touch apn when I put the sim card in.
Click to expand...
Click to collapse
You put an AT&T SIM into a TMobile phone, didn't change the APN, and you still get internet and MMS? Then someone has a server set up REALLY sloppy. A phone registered to AT&T's network should NOT be able to use TMobile's gateway or MMS server. I can understand the MMS server being set up loosely, but not the gateway.

Rukbat said:
You put an AT&T SIM into a TMobile phone, didn't change the APN, and you still get internet and MMS? Then someone has a server set up REALLY sloppy. A phone registered to AT&T's network should NOT be able to use TMobile's gateway or MMS server. I can understand the MMS server being set up loosely, but not the gateway.
Click to expand...
Click to collapse
I have an AT&T Note 3 that I unlocked onto T-MOBILE and I didn't have to touch apn settings at all for anything to work. Only thing I'm using is intelli3g for the automatic LTE, WCDMA/GSM switching.
Sent from my SM-N9005 using XDA Premium 4 mobile app

Related

[Q] N1 + Fido + 3G

Hi,
I just got my N1 and I'm very disappointed. As soon as I got it i updated to 2.2. For some reason I can't get 3G, it defaults to Edge. Does anyone know of a way to work around it so I can get my 3G speed?
Thanks In advance
Did you make sure your ordered the right N1? For Fido I would think you need the Rogers AT&T model as opposed to the T-Mobile one.
Also go into your dialer, type *#*#4636#*#*, go to phone information and loo at Set preferred network type and see what it says there but those things rarely get changed, if it doesn't say WCDMA preferred that'd be weird unless you wee already tinkering with the settings.
If it says GSM only than that would be your issue, set it to GSM Auto (PRL) which generally gives better battery than WCDMA preferred. Alternatively you can test setting it to WCDMA only which would force it into 3G mode but then if you don't pick up a 3G signal, you won't get anything at all which is what im betting will happen in your case.
Thanks.
It was set to WCDMA prefered. I set it to GSM auto like you suggested.
So are you saying there's nothing I can do to get 3G to work on this phone with Fido?
You can also try double checking the APN settings. Here is how:
1. Go to Settings > Wireless & Networks > Mobile Networks > Access Point Names
2. Press the Menu button > New APN
3. Name: set it to anything like "Fido 3G"
4. APN: internet.fido.ca
5. Usename: fido
6. Password: fido
7. APN Type: default
8. Leave everything else as is
9. Press Menu button > Save
10. Now from the list, tap the radio button next to this new APN created.
Give it couple minutes, and it should switch to 3G.
Let me know if that fixes it.
Already tried that and it didn't make a difference.
Thanks
Jep4444 said:
Did you make sure your ordered the right N1? For Fido I would think you need the Rogers AT&T model as opposed to the T-Mobile one.
Click to expand...
Click to collapse
That's it, most probably. Especially if you have the Developer N1 (you just got it, so if you got it new, you definitely got a wrong one).
In this case, you'll see no 3G.
I believe after the 2.2 update, The APN is automatically generated by the phone.
msavic6 said:
I believe after the 2.2 update, The APN is automatically generated by the phone.
Click to expand...
Click to collapse
doesn't stop my phone from getting it wrong every time
msavic6 said:
I believe after the 2.2 update, The APN is automatically generated by the phone.
Click to expand...
Click to collapse
Yea, not for Fido. I get the GPRS and WAP only with 2.2
Sent from my Nexus One using XDA App
Im on fido aswell and it gets the correct setting since im able to connect to 3g and browse websites over 3g.
melwan said:
Yea, not for Fido. I get the GPRS and WAP only with 2.2
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
Sent from my Nexus One using XDA App
msavic6 said:
Im on fido aswell and it gets the correct setting since im able to connect to 3g and browse websites over 3g.
Click to expand...
Click to collapse
There are 2 different Nexus models. Look it up.
I obviously know there is 2 models he was talking about the wap and GPRS APN , all i said was my phone gets the correct 3G APN.

[q] help needed no 3g or mobile internet

After flashing to froyo i now have no 3g or mobile internet ,im on vodafone ireland and just wanted to know if anybody knows which csc to reflash to. Before anyone suggests i check my apn settings i already got them off vodafone sent to my phone but it still says in menu -about phone-status-mobile network state=disconnected.
Can anybody help cos at the mo i can only use wifi evev though i paid for a 2gb data allowance.
did you create the APN settings?
it doesn't get sent, it doesn't program itself automatically
you need to make it yourself
Yeah I got the settings as a configuration message and it installed the vodafone settings but it won't show the upload download arrows anymore.
Sent from my GT-I9000 using XDA App
here is one easy way to confirm if the settings work
http://forum.xda-developers.com/showpost.php?p=8124344&postcount=45
install the APN on/off switch
then set it to ON, tried turning it off/on/off/on see if it works
you can also try this
http://forum.xda-developers.com/showthread.php?t=789039&highlight=*#0011#
it should show if you are connected or not to any of those bands
thanks for the help allgamer, im using sgs tools and im in phone info it says gprs service disconnected, so i press left soft key and get option to enable data connection but when i press it nothing happens?
p.s i tried the apn on off app and it did nothing
did you try this?
http://forum.xda-developers.com/showthread.php?t=789039&highlight=*#0011#
don't sgs tools you will get confused
make sure you have the APN settings configured
I Was just using sgs to access the secret codes, I tried that but mine is totally different.
Sent from my GT-I9000 using XDA App
you can not get *#0011# to work on the dial pad?
Did you find your APN settings off the net?
AllGamer said:
you can not get *#0011# to work on the dial pad?
Click to expand...
Click to collapse
I can but it looks totally different to the images on that thread.
Sent from my GT-I9000 using XDA App
AdamDowning said:
Did you find your APN settings off the net?
Click to expand...
Click to collapse
I sent the apn settings from the samsung mobile website as a configuration message for vodafone ireland and then installed it when I received it but it just won't work.
Sent from my GT-I9000 using XDA App
darkmark79 said:
I can but it looks totally different to the images on that thread.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
what does it say, what information?
hi there. anyone successfully fixed this? for two days now I cannot get any 3g signal. it just stopped working at some point. thinking it must've been an app or something, i did a complete reflash of the XWJPA firmware. that unfortunately did not help at all.
apn is CORRECT, data network is enabled, no 3g....
edit: btw, this is on 3 network in reading, uk.
edit 2: disregard my post, the problem was the borked sim card. all is well now.

Throttled LTE? Way to force HSPA+(regain 3G after throttle) to conserve battery

Pulled from the Inspire forums and can confirm working mod.
PROCEDURE FOR ROMS WITH A SINGLE LOCKED APN:
If your APN is locked (it shows the lock symbol and you cannot change the settings), then we're just going to add a second one.
From the APN screen, press Menu>>New APN. Here are the settings for your 2nd APN. Everything is case sensitive and must be entered exactly as below.
Name: Media Net (if your 1st locked APN is named Media Net, then just name this one Media Net2 - this name in this field isn't important as long as it's unique)
APN: Phone
MMS protocol: WAP 2.0 (this option might not be in your APN, so don't worry if you don't see it)
MCC: xxx (Don't change this number)
MNC: xxx (Don't change this number)
APN type: default,admin,hipri (notice there are no spaces between the words and the commas)
APN protocol (if applicable): IPv4
Everything else: <Not set>
Once you have the above settings entered, press menu and save. You will exit back out to the APN selection screen. Now you need to select the little round button for the new APN (Media Net/Phone) that you just created. Your phone's data connection will drop for several seconds as it switches to the new APN, and then come back. If you find that your connection doesn't "stick" on the 2nd APN (i.e. the selection button keeps reverting back to the 1st APN) then reboot your phone and try selecting the 2nd APN again.[/COLOR][/B] It is mandatory that the 2nd APN is selected in order for the speed benefit.
We're done. If something went wrong and you need to revert back to your default APN config, from the APN selection screen just press menu and select "Reset to default".
Will this allow tethering without the tethering plan?
Thanks I can confirm it works great no need to root my phone now
Sent from my HTC PH39100 using xda premium
geek_riot said:
Will this allow tethering without the tethering plan?
Click to expand...
Click to collapse
Correct. I am on a $30 Unlimited LTE data plan no tethering but have it enabled with this mod.
Noodles5666 said:
Correct. I am on a $30 Unlimited LTE data plan no tethering but have it enabled with this mod.
Click to expand...
Click to collapse
Awesome!! Thanks!!
Even better it drops us off of LTE, i.e. we can now turn the darn thing off and save some battery
This doesnt let you use LTE 4g while doing tetherning. After adding this apn it kicks you to the HSPA+ 4g.
But this is an easy way to create an easy way to switch between LTE and HSPA+
Edit: also it didnt allow me to do tethering. Said i had to dial 611 and get it added.
I seem to be doing something wrong... I made the second APN and activated it. When I try to use the WiFi Hotspot App, I get a message about adding tethering. Should I be using a different app?
jason.hamilton said:
This doesnt let you use LTE 4g while doing tetherning. After adding this apn it kicks you to the HSPA+ 4g.
But this is an easy way to create an easy way to switch between LTE and HSPA+
Click to expand...
Click to collapse
This may be but my internet icon has not changed. Showing 4G but that is probably due to the market I am in is not an LTE market.
Noodles5666 said:
This may be but my internet icon has not changed. Showing 4G but that is probably due to the market I am in is not an LTE market.
Click to expand...
Click to collapse
Yea when you are on the 4g LTE network, there is a little LTE underneath the 4g symbol
geek_riot said:
I seem to be doing something wrong... I made the second APN and activated it. When I try to use the WiFi Hotspot App, I get a message about adding tethering. Should I be using a different app?
Click to expand...
Click to collapse
Have you followed step by step? Yes? Then have you tried rebooting the phone?
Is there any way you can update that APN to work with LTE 4g.
jason.hamilton said:
Is there any way you can update that APN to work with LTE 4g.
Click to expand...
Click to collapse
Sorry as of now I don't have a way. Will be figuring that out shortly.
Does not work for me.
Followed steps and reboot. No good.
Not Working
It works for a second and then it reverts back to that you need a tethering plan. Any other info. Thanks
z45123 said:
It works for a second and then it reverts back to that you need a tethering plan. Any other info. Thanks
Click to expand...
Click to collapse
I've ran it for about 2 gigs today and had no issues. Also once you turn it off the next time you wanna do it you will have to switch back to the stock APN and then back to the one you made. It's not perfect but it's better than nothing right now.
I didn't use these settings to enable tethering, but I entered them just to get ANY sort of data connection. It definitely solved my issues. Thanks a lot!
Won't revert to default
I set up an apn for hspa+ before I could get a 4g sim. I've switched sims and now I wanted to go back to default and it said I had no data due to an apn error. The radial box is selected for the original apn.
It would work for a second and my laptop would see the network but quickly went back to telling me to go to AT&T and get a tethering plan. However Having the second APN seems to help when the data gets flaky, which is VERY often. Speeds are erratic and I often can't get ANY data.
Sentinel
would love to see this work with the LTE connection.

[Q] T-Mobile on SIM Unlocked AtrixHD?

how oh how can i get my AtrixHD to T-Mobile? i called ATT and received my unlock code. i entered my unlock code with a T-Mobile SIM. but i get no service/emergency calls only! the APN even updated itself. but the service bars disappear as soon as the T-Mobile chip is inserted. ive put a Verizon sim in and service was no problem.
i've seen it all over the place here...My AtrixHD on T-Mobile no problems...how plx? and THANK YOU
You have a gsm or CDMA ahd?
Sent from my MB886 using xda premium
ai6908 said:
You have a gsm or CDMA ahd?
Sent from my MB886 using xda premium
Click to expand...
Click to collapse
"I called ATT..." GSM...
Have you checked the APN settings. Mine was unlocked when I got it and it just worked. When I downgraded though it wouldn't connect I went in and checked the APN settings and it had lost Tmobile's APN settings. I just re added them and reset and it worked. Hope this help
Sent from my MB886 using xda app-developers app
viera_ritz said:
Have you checked the APN settings. Mine was unlocked when I got it and it just worked. When I downgraded though it wouldn't connect I went in and checked the APN settings and it had lost Tmobile's APN settings. I just re added them and reset and it worked. Hope this help
Sent from my MB886 using xda app-developers app
Click to expand...
Click to collapse
T-Mobile APN updated automatically. i said that in my original post. i believe my AHD is on ICS 4.0.4 is there an update above this that may be causing the issue? like i said, it is unlocked with ATT Sim Lock code but will not receive service except for Emergency Calls only. when the T-Mobile sim is inserted the network bars disappear but the APN updates
It looks like the phone is successfully unlocked.
You can double check the APN settings against the ones recommended by T-Mobile or even create a custom APN with these settings.
Is the SIM card activated? Does it get signal on another phone? If you use the Phone Info app or any other app that lets you in the hidden testing menu, can you check if you get signal if you change the preferred network type to GSM only or to WCDMA only? WARNING: Do not change the radio band.
FYI I'm on T-Mobile with ICS 4.0.4 and I've got signal in multiple places in the US and roaming overseas.
diamond12 said:
It looks like the phone is successfully unlocked.
You can double check the APN settings against the ones recommended by T-Mobile or even create a custom APN with these settings.
Is the SIM card activated? Does it get signal on another phone? If you use the Phone Info app or any other app that lets you in the hidden testing menu, can you check if you get signal if you change the preferred network type to GSM only or to WCDMA only? WARNING: Do not change the radio band.
FYI I'm on T-Mobile with ICS 4.0.4 and I've got signal in multiple places in the US and roaming overseas.
Click to expand...
Click to collapse
well turns out the phone was reported stolen and had been deactivated. it was indeed successfully unlocked by the guy bought a stolen phone that he couldnt do anything with. thats what you get for trying to help others. thx guys

Anyone using N900A on T Mobile?

We made the switch to T mobile yesterday from ATT. Currently using one N900T and one N900A. The N900A seems to lose the 4G / LTE icon in the home sometimes, yet the application Network Signal Info shows it connected to the same LTE tower as my N900T. The N900A gets DNS error message when the 4G/LTE icon is not present, yet Signal Info shows it connected to LTE. Anyone know what is going on please? Thanks.
I'm using it on TMobile but I always have 4G LTE so far. Been using it on TMobile for a week now. Do you have the right apn settings?
Sent from my SAMSUNG-SM-N900A using Tapatalk
shaqqq said:
I'm using it on TMobile but I always have 4G LTE so far. Been using it on TMobile for a week now. Do you have the right apn settings?
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
I will check when wife comes home, I only received my SP unlock code from cellunlocker.net this morning, so didnt get a chance to review APN settings.
All I did was enter unlock code then stick the sim card inside of the phone, compared it to my n900T and noticed her 4G icon not appearing sometimes.
Limeybastard said:
I will check when wife comes home, I only received my SP unlock code from cellunlocker.net this morning, so didnt get a chance to review APN settings.
All I did was enter unlock code then stick the sim card inside of the phone, compared it to my n900T and noticed her 4G icon not appearing sometimes.
Click to expand...
Click to collapse
I did the same exact thing and I unlocked mines from same website. It's not working for you because you need to fix your apn settings. That's why it didn't work for me at first also.
Sent from my SAMSUNG-SM-N900A using Tapatalk
shaqqq said:
I did the same exact thing and I unlocked mines from same website. It's not working for you because you need to fix your apn settings. That's why it didn't work for me at first also.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
Will check thanks, I didn't have to change the APN on my N900T which was until yesterday on ATT network. It seemed to automatically change via the sim card swap.
Oh ok this is website link to the apn http://cellphoneforums.net/samsung-...vity-apn-data-roaming-more.html#axzz2kI4NjYRx
Sent from my SAMSUNG-SM-N900A using Tapatalk
shaqqq said:
Oh ok this is website link to the apn http://cellphoneforums.net/samsung-...vity-apn-data-roaming-more.html#axzz2kI4NjYRx
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
I am thinking the N900A does not have the menu to change :
From any of the home screens, press the "Menu" button
Go to "Settings"
Tap the "Connections" tab
Tap "More networks" > "Mobile networks" > "Network mode"
Select one of the following options:
LTE / WCDMA/GSM (auto connect)
WCDMA/GSM (auto connect)
WCDMA only
GSM only
You can't edit the 900A APN, but you can add an APN, then delete the old one.
Rukbat said:
You can't edit the 900A APN, but you can add an APN, then delete the old one.
Click to expand...
Click to collapse
I have found that if you put the T mobile SIM in, boot the phone up, let it get a data connection, then restart the phone again, it usually will pull it's correct APN settings from the carrier just fine.
i unlocked mine at cellunlocker.net and typed in the code and the tmo APN was set automatically and i have LTE, with no problems.
/\/\/\/\/\/\/\/\/\/\/\/\
Same for me
Sent from my SAMSUNG-SM-N900A using Tapatalk
paulieb81 said:
I have found that if you put the T mobile SIM in, boot the phone up, let it get a data connection, then restart the phone again, it usually will pull it's correct APN settings from the carrier just fine.
Click to expand...
Click to collapse
I reviewed my wife's N900A with T mobile sim card in it, the APN was actually set to T Mobile but some fields were different to my N900T on T Mobile. I do not remember which lines to be honest, I just copied mine on to hers. I think the field APN type on hers was just set to "default" where as mine is set to "default,mms,supl" .
I also believe her APN was not "fast.t-mobile.com" .
Her N900A seems to be picking up good LTE now, just originally when I first powered it up after unlocking the LTE icon would come and go in the home. I was thinking perhaps the N900A stock does not have all the radios available?

Categories

Resources